NATIONAL CHICKEN COUNCIL

ANIMAL WELFARE GUIDELINES

AND AUDIT CHECKLIST

FOR BROILERS

NATIONAL CHICKEN COUNCIL

1152 15th Street NW
Suite 430
Washington, DC 20005
(202) 296-2622

Updated September 2020

 Contents

• NCC Animal Welfare Guidelines

• NCC Animal Welfare Audit Checklist

• Guidance for Conducting Audits Under NCC Animal Welfare Guidelines

• Standard Contract for Audits Under NCC Animal Welfare Guidelines

• Appendix

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 NATIONAL CHICKEN COUNCIL
ANIMAL WELFARE GUIDELINES

The National Chicken Council (NCC) is the national trade association representing vertically
integrated broiler producer-processors. NCC recommends the following guidelines to its
members to assure the humane treatment of animals and to promote the production of quality
products.

Preface

An animal is considered to be in a good state of welfare “…if (as indicated by scientific

evidence) it is healthy, comfortable, well nourished, safe, able to express innate behaviour, and if
it is not suffering from unpleasant states such as pain, fear, and distress” (World Organization for
Animal Health, OIE). Animals’ physical needs are relatively easily discussed, described, and
studied, but their mental states and needs can be more difficult to characterize. We recognize
that this is an ongoing discussion and evolving science. With that in mind, the NCC Animal
Welfare Guidelines are updated regularly to include new science-based parameters.

The NCC Animal Welfare Guidelines have been developed to evaluate the current commercial
strains of broiler chicken by auditing how these birds are raised, housed, managed, and
slaughtered. It is important to note that such standards may not be appropriate for other types of
poultry as management practices may differ.

The following principles (which apply to all types of housing and strains of chickens) were
considered in the development of this document:

1. Poultry raised for food should be cared for in ways that prevent or minimize fear, pain,
stress, and suffering.

2. Guidelines for welfare should balance scientific knowledge and professional judgment
with consideration of ethical and societal values.

3. It is the welfare of the chickens themselves that is foremost, not how humans might
perceive a practice or an environment.

4. Poultry should be treated with respect throughout their lives and provided a humane
death when processed for food or when they are euthanized for any other reason.

5. The NCC Animal Welfare Guidelines and Audit Checklist are formally reviewed every
two years, with the current review conducted by a committee of scientific advisors
followed by a review by the NCC Animal Welfare Committee, who recommends final
changes to the NCC Board of Directors. This two-year cycle will continue indefinitely.

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Introduction

Domestic animals are adaptable to a variety of conditions. Today’s broiler chicken has been
selected to thrive under modern management conditions. Management practices that promote
good health and production, prevent disease, and minimize stress are consistent with generally
accepted criteria of humane treatment. The specific applications of these criteria are spelled out
in these guidelines and the checklist is used to assess compliance. Broiler chicken producers and
processors endorsing these guidelines must designate a management person or group within the
company responsible for promoting adherence to the guidelines. NCC Animal Welfare
Guidelines for Broilers, which outline best practices for broiler production and processing, are
categorized into the following sections:

A. Corporate Commitment
B. Personnel Training
C. Hatchery Operations
D. Grow-out Operations:
D1. Designated Management, Training, and Emergency Plan
D2. Nutrition and Feeding
D3. Comfort and Shelter
D4. Health Care and Monitoring
D5. Flock Husbandry
E. Catching and Transportation
F. Processing Operations
G. Abuse and Audit Failure

History

February 1999 Guidelines originally approved by Board of Directors

January 2001 Revision approved by Task Force, additional revisions made by Executive
Committee
February 2001 Additional revisions made by Board of Directors, revisions approved by
Board of Directors
July 2001 Revisions recommended by Task Force
September 2001 Revisions approved by Executive Committee
October 2001 Revisions approved by Board of Directors
December 2001 Revisions recommended by Task Force
January 2002 Revisions approved by Executive Committee
December 2002 Revisions recommended by Task Force
January 2003 Revisions approved by Executive Committee
March 2003 Amendment approved by Board of Directors
January 2005 Revisions approved by Executive Committee
April 2005 Amendments approved by Executive Committee
December 2009 Revisions approved by Task Force
January 2010 Minor edits approved by Task Force Chairman, revisions approved by
Executive Committee and Board of Directors

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January 2014 Minor edits approved by Task Force Chairman, revisions approved by
Executive Committee and Board of Directors
November 2016 Revisions recommended by Task Force
February 2017 Revisions approved by Board of Directors
July 2018 Certified by the Professional Animal Auditors Certification Organization
(PAACO)
December 2019 Recertified by the Professional Animal Auditors Certification
Organization (PAACO)
September 2020 Recertified by the Professional Animal Auditors Certification
Organization (PAACO)

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 GUIDELINES

A. Corporate Commitment
1). The company must have a written animal welfare program that provides a clear
understanding of how the program is to be implemented throughout the company.
2). Current senior management must endorse and fully-support the animal welfare program.
3). The company must have a person or management group responsible for animal welfare
throughout the operation.
4). The company must have, implement, and document an internal (i.e., first party) and an
external (i.e., third party) auditing program.
5). The company must have a mechanism in place whereby animal welfare violations can be
reported without threat of retaliation. Signs stating the importance of animal welfare with
contact information for reporting incidents should be posted prominently in locations
where birds are handled.

B. Personnel Training
1). All employees who work with live birds must be trained at least annually on the
fundamentals of chicken behavior and welfare. An optional training program is included
in Appendix 1.
2). All employees who handle live birds must also be trained annually using a SOP-based or
task-specific training program that focuses on acceptable procedures at the specific
locations where they work (hatchery, grow-out, catching and transportation, and
slaughter). All procedures involving live birds must be accomplished in such a manner
as to avoid stress and injuries.
3). Training must be documented for each employee and should include how the training
was conducted (classroom, online, etc.) as well as the tasks and responsibilities for which
the employees were trained.
4). Training material must be multilingual where appropriate.
5). Training must emphasize that abuse or neglect of the animals is not tolerated under any
circumstances.

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C. Hatchery Operations
1). The hatchery must have a person responsible for ensuring that proper animal welfare
practices are followed at all times and that there is strict adherence to the guidelines.
2). The hatchery must have a written training program for chick processing, culling,
euthanasia, sexing, and vaccinating procedures, where applicable. This training must be
conducted annually for all employees involved in conducting these procedures.
3). The hatchery must have a written plan for disaster response and recovery, including, but
not limited to, SOPs addressing structural damage with potential to impact bird welfare,
loss of power, and water outages. The hatchery must have a written program for
monitoring the hatchery environment (such as temperature and humidity) during setting,
hatching, processing, and holding with written or electronic logs available for the auditor
to review.
4). The facility must have an alarm system or regular monitoring system in place to alert
hatchery personnel to failure of critical systems (heat, electricity, etc.). A documented
emergency power back-up program must be in place and available for review by the
auditor and should include a method by which the hatchery can gain access to
supplemental power.
5). Both manual and automated chick processing systems must be designed, maintained, and
operated in a manner that prevents injuries to the chicks. All equipment operation must
be examined at the start of the hatch day to ensure chick injuries are prevented. The
speed of the belt, belt material, slides and chutes all play a role in preventing injury to
chicks. In the hatchery, chicks must not be dropped from heights more than 12 inches.
6). The hatchery must have a written program to monitor and respond to chick injuries
during processing and handling, should they occur. Injuries should be recorded daily at a
minimum with corrective action taken, if necessary, in accordance with Audit Item C
(13).
7). The separator must be checked for proper operation. The hatchery must have a written
protocol for the separation process and should include the actions to prevent any live
chicks from entering the tray washer.
a. Mechanical separation: Equipment must be designed, maintained, and operated in a
manner that prevents injuries to the chicks and protects personnel.
b. Manual separation: Equipment must be designed, maintained, and operated in a
manner that prevents injuries to the chicks and protects personnel. Staff should be
trained to carefully handle chicks during the separation and chicks should not drop
more than 12 inches when being moved from the hatcher baskets to the belt or box.
8). Only methods of euthanasia approved by the American Veterinary Medical Association

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 (AVMA, 2013) can be used. Rapid maceration or displacement of oxygen with nitrogen,
carbon dioxide, or other approved gas are preferred methods of cull chick and pipped egg
euthanasia. Employees must be trained for the method in use and proper implementation
of the method must be verified and documented.
9). If maceration is used, the macerator must be designed, maintained, and operated in a
manner that results in immediate fragmentation and death of chicks and embryonated
eggs. In the event the primary system is not functioning, the hatchery must have a
documented backup plan in place so that repairs can be made or an alternative, approved
method can be used. No chicks can be placed in the macerator until it is operational. If
gas is used for euthanasia, it must be verified that the chicks are dead when it is safe to do
so (i.e. the gas has been turned off). There must be no live chicks in the waste disposal
container after gassing. Different types of systems exist for handling hatchery waste:
a. Closed-macerator system: Hatchery waste cannot be seen in this closed system. The
operation must be verified by the function of the system (noise/vibrations) when in
use. A pile-up of waste in the feeding hopper is an indicator of a system malfunction.
There should be no live chicks in the hatchery waste stream post-maceration.
b. Open-macerator system: Hatchery waste should be verified in the collection
containers only when it is safe to do so. There should be no live chicks in the
hatchery waste stream post-maceration.
10). Regardless of the approved euthanasia method used, a live chick in the hatchery
waste stream after the completion of the euthanasia process is a major non-
conformance. Non-conformances must be recorded and corrective actions made in
all circumstances. If a non-conformance is witnessed by the auditor, it results in an
automatic audit failure of the Hatchery Section of the audit and must result in
retraining of all employees at the hatchery.
11). The hatchery must have a written program for pips and culled chicks to be euthanized
after each flock change at a minimum, and disposed of by the end of the shift. The
number of culls (not pips) must be documented.
12). Embryonated eggs that are removed from the system (in-ovo vaccination, break-outs,
etc.) should appropriately euthanized during the same shift in which they are removed
from the system.
13). The hatchery must have a written guide outlining which chick defects should result in
culling for the welfare of the bird.
14). Chicks must be evaluated at a minimum of once per day for equipment-related injury.
Prior to shipping, evaluate chick injury by examining a minimum of 10 boxes of chicks
(total of 1,000 chicks) for severe equipment injuries (torn legs, broken legs, or wings).
Corrective action must be taken and documented if more than 10 chicks (1%) with

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 equipment-related injuries are discovered during a single 10-box check. Should more
than seven chicks out of 1,000 (0.7%) on a weekly average be found to have equipment-
related injuries, corrective action must be taken and documented.
15). Maintaining an appropriate environment is critical to the comfort and health of the
chicks. The hatchery must have a temperature range goal for the chick holding area to
allow chicks to maintain normal body temperature. Since layouts and airflow differ
among hatcheries, each hatchery must establish and document holding room
temperatures. Chick behavior should be used to determine the comfort of the birds and to
determine the acceptable temperature of the holding room. The hatchery program may
also incorporate the measurement of the internal chick body temperature (optimal at
102⁰F to 104⁰F) to verify that the temperature range of the holding area is appropriate.
16). The hatchery must have a written program in place to retrieve any loose chicks while
maintaining employee safety. This must happen, at a minimum, after each flock change.
17). Although fast-growing strains of broilers do not need beak treatment/conditioning to
prevent injury due to feather pecking behavior, this may be necessary for slower-growing
strains. These strains should be treated/conditioned at the hatchery using either the hot
blade or the infrared method. No more than 1/3 of the beak should be removed with
either method. If beak treatment/conditioning is performed, task-specific training based
on a written SOP must be available and verified.
18). A written chick delivery vehicle SOP, for both daily operation and for emergency, must
be available for review by the auditor.
19). Transport vehicles for chicks must be equipped with temperature-control capabilities, and
with alarms should these systems fail during transport when the driver is physically
separated from the chick environment.

D. Growout Operations

D1. Designated Management, Training, and Emergency Plan

1). Growout operations must have a person responsible for ensuring that proper animal
welfare practices are followed at all times and that there is strict adherence to the
guidelines.
2). The growout operation must have a written training program for basic broiler behavior,
chick placement, general signs of disease, culling, euthanasia, handling and catching
techniques, and vaccination procedures, where applicable. This training program must be
conducted annually for all employees involved in conducting these procedures.
3). The growout operation must have a written plan for disaster response and recovery,
including, but not limited to, SOPs addressing structural damage, loss of power, water

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 and feed outages, and emergency depopulation using a Federal and/or State-approved
method.
4). The growout operation must have a written plan for expected temperatures, lighting
programs, and ventilation levels within the house appropriate to bird age, size, and
activity level. The growout operation must have an alarm system or regular monitoring
system in place to alert farm personnel about failures of critical systems (water,
electricity, etc.).
5). The growout operation must have current contact information for local emergency
services, and each producer must display a list of emergency contacts.

D2. Nutrition and Feeding

1). The feed mill must meet good manufacturing practices (GMP) for feed production. The
feed mill must be licensed through the Food and Drug Administration (FDA) if
medicated feeds are produced. Verify that the feed mill is registered with FDA and/or
has documented GMPs for feed production.
2). Diets must be formulated, produced, and fed to prevent all signs of nutritional deficiency
and to promote good health and normal maintenance and growth. Companies should
consider the recommendations of the National Research Council (NRC), as well as other
currently available information when formulating diets. Formulations should be
reviewed by a poultry nutritionist.
3). Feeder and watering space must meet manufacturers’ recommendations or good poultry
husbandry practices. Feed and watering systems must be sited and adjusted in height as
the birds grow so that these systems are easily accessible by all birds.
4). All feeding and drinking systems must be checked for proper operation on a daily basis.
The company must have a written water sanitation program to control bacteria and mold
in the drinker system.
5). Feed intake and water consumption must be routinely monitored.

D3. Comfort and Shelter

1). Poultry housing and equipment must be designed, maintained, and operated in a manner
to protect the birds from environmental conditions, including typical seasonal
temperatures and precipitation, as well as from predatory animals or birds.
2). A written biosecurity program must be designed, established, and implemented to
minimize any negative impacts on bird welfare and protect flock health. Components of
a biosecurity program may include provisions for, but are not limited to, a control
program for rodents, predators or other pests such as insects, visitor entry requirements,
mortality disposal, and traffic control. Companies should consider the National Poultry

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 Improvement Plan Program Standards’ Biosecurity Principles1, as well as other currently
available information, when designing biosecurity procedures.
3). A written plan or checklist must be in place for chick placement and brooding. To
minimize stress, morbidity, and mortality, chicks must be placed in a pre-warmed house.
Chick placement must be done in a manner to minimize injury. A brooding SOP must
include information on house and bedding temperature, ammonia level, feed and water
availability, and lighting.
4). Ventilation systems must be designed, maintained, and operated in such a manner as to
provide optimal air quality at all times. The facility must have a written protocol for
minimum ventilation requirements, which must include specifications for maintaining
temperature and reasonable control of humidity.
5). Ammonia in the atmosphere must not exceed 25 parts per million at bird height. A
documented ammonia monitoring program must be in place which must include
appropriate corrective actions should the maximum ammonia level be exceeded.
6). Litter moisture must be evaluated in the middle of the house, not immediately under or
around drinking or feeding systems. Litter should be loosely compacted when squeezed
in the hand. If the litter remains in a clump when it is squeezed in the hand, it is too wet.
A minimum of two houses must be evaluated for litter moisture.
7). Litter, ventilation, drinking systems, and feed formulations must be managed to maintain
optimal foot pad health and to control ammonia. Foot pad health must be assessed at the
processing plant by the auditor and the scoring system can be found in Appendix 4.

D4. Health Care and Monitoring

1). Access to a veterinarian experienced in poultry care must be available.

2). Each company must have a written flock health and welfare monitoring plan developed
in consultation with a veterinarian. This plan should include, but is not limited to,
information about: immunization programs (including training of those who handle birds
for immunizations or blood testing), daily flock checks, daily mortality/morbidity
monitoring which should include detailed culling parameters, euthanasia procedures, gait
monitoring, and when, how, and under what circumstances a producer reports a disease
or other health situation to the appropriate person for determination of corrective action.
This person may be the veterinarian, service technician, live production manager, or other
qualified individual.
3). A period of at least 10 days between flocks is recommended but may be modified based

1
United States Department of Agriculture – Animal and Plant Health Inspection Service, Veterinary
Services. (2017, January) National Poultry Improvement Plan Program Standards. Standard E – Biosecurity
Principles. Retrieved from http://www.poultryimprovement.org/documents/ProgramStandardsJanuary2017.pdf.

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 on health status of the flock, weather emergencies, litter replacement, total cleanout,
and/or utilization of practices and technologies that lower the health risk to the birds.
Consultation with the veterinarian, service technician, or live production manager and
written documentation is required before the period is reduced.
4). Flocks must be inspected at least twice a day and all mortality must be removed at least
once daily. Inspection should be conducted in a manner that does not unnecessarily
disturb birds. This includes moving quietly and slowly through the flock to prevent
piling. Verify that mortality is recorded daily.
5). The company must have a written plan in place to respond to sudden increases in
mortality. The plan may include veterinary consultation and actions to address the
problem where necessary.
6). When necessary, birds must be properly euthanized. Birds that cannot access feed and
water for normal growth and development must be humanely euthanized. A written SOP
must be in place for on-farm culling and euthanasia training. Only methods of euthanasia
accepted by the American Veterinary Medical Association (AVMA, 2020) can be used.
The following methods, in addition to other AVMA approved methods, may be used:
a. Rapid decapitation.
b. Rapid cervical disarticulation at the junction of the skull and first cervical
vertebra. If a tool is used it should separate, but not crush, the vertebrae. An
example of a cervical disarticulation training diagram is provided in Appendix 5.
c. Displacement of oxygen with carbon dioxide or other approved gas.
d. Captive bolt.
7). In the event that an emergency depopulation of a flock is necessary, AVMA, the United
States Department of Agriculture (USDA), or State veterinary guidelines must be
followed to accomplish this process.
8). Withdrawal of feed and water before processing is necessary for sanitary processing and
for improving food safety. Feed and water withdrawal periods must be consistent with
good processing practices.
a. Feed withdrawal must not exceed 18 hours prior to slaughter.
b. Water withdrawal must not exceed one hour prior to the start of catch for that house.

D5. Flock Husbandry

1). Birds should have space to express normal behaviors such as dust bathing, preening,
eating, drinking, etc. Upon entering a broiler house, most of the birds should be sitting
and relatively quiet, with background contentment vocalizations (eg. chirping or
clucking). Evaluated flock husbandry practices including, but not limited to, stocking
density, lighting, and gait scoring are important to assess normal behavior.

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2). Stocking density must allow all birds to access feeders and drinkers, and will depend on
the target market weight, type of housing, ventilation system, feeder/drinker equipment,
litter management, and husbandry. Stocking density is typically determined at the end of
the flock based on target market weight, by adjusting the initial placement numbers with
the average mortality and must not exceed the following:
Maximum Bird Weight Range Maximum Stocking Density
Below 4.5 lbs liveweight 6.5 pounds per square foot
4.5 to 5.5 lbs liveweight 7.5 pounds per square foot
5.6 to 7.5 lbs liveweight 8.5 pounds per square foot
More than 7.5 lbs liveweight 9.0 pounds per square foot
3). Except for the first week and last week of growout, birds are provided with a minimum
four hours of darkness every 24 hours. The four hours of darkness may be provided in
increments of one, two, or four hours (see Appendix 3 for more details). During the
period(s) of darkness, light levels at bird height must not exceed 10 percent of the light
level during the period(s) of light.
Recognizing that there is not an optimum light intensity that may be uniformly applied to
all broiler chicken strains, house types, lighting sources, or growout programs, a written
lighting program must be available for auditor review and must be adhered to.
Consultation with a veterinarian or poultry welfare professional is required for the design
of a flock lighting program. Measurements of the chosen light intensity must be taken at
bird height, directly beneath the light source.
4). To monitor bird leg health and their ability to access feed and water, gait scoring must be
performed once per flock no earlier than seven days prior to slaughter. Walk
approximately 100 feet of the house between the wall and the first line of drinkers and
observe the birds’ gait and evaluate 100 birds. Record the number of birds unable to
walk or move after gentle encouragement (Score of 2) using the U.S. Gait Scoring
System found in Appendix 2.
5). Any abuse of birds during the growout phase is a major non-conformance. Non-
conformances must be recorded and corrective actions made in all circumstances.
If a non-conformance is witnessed by the auditor, it results in an automatic audit
failure of the Growout Operations Section of the audit and must result in retraining
of all employees of the growout facility.

E. Catching and Transportation

1). Any abuse of birds during catching or transportation is a major non-conformance.
Non-conformances must be recorded and corrective actions made in all
circumstances. If a non-conformance is witnessed by the auditor, it results in an
automatic audit failure of the Catching and Transportation Section of the audit and

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 must result in retraining of all employees involved in catching and transportation.
2). The live-haul department must have a person responsible for ensuring that proper animal
welfare practices are followed at all times and that there is strict adherence to the
guidelines.
3). Any birds found during catching that are unfit for transport should not be loaded and
must be humanely euthanized. An individual responsible for humanely euthanizing birds
unfit for transport must be designated by the company and must be trained annually on
AVMA-approved methods of euthanasia. Euthanasia should occur less than 12 hours
after catching is complete, but must be performed within 24 hours after catching is
complete. A company must have a written plan for handling birds unfit for transport.
4). The live-haul department must have a written training program for bird catching,
handling, and transportation. This training must be conducted annually for all employees
involved in conducting these procedures.
5). The live-haul department must have a written plan for emergency response and recovery,
including, but not limited to, truck accidents. Incidents must be recorded and the
effectiveness of the response plan must be evaluated and necessary adjustments made to
the plan to improve response effectiveness.
6). Supervisors of catching crews must train crew members to handle birds so that risk of
injury to birds is minimized. The company must have a system in place to ensure that
this responsibility is being met at all times. The supervisors themselves must be well-
trained to recognize the risks of injury to birds associated with the catching and handling
methods and equipment being used.
7). The standard procedure for hand-catching broilers is to catch them by their legs. Birds
must never be lifted, carried, or dragged by the wing or neck. Birds must never be
thrown. Catching must be conducted in a manner that minimizes bird stress and does not
cause bird injury. A company must have a written catching procedure which must
include, but is not limited to, the maximum number of birds that can be carried per hand
(for birds over five pounds based off house target weight, this must be no more than five
birds per hand; for birds less than five pounds based off house target weight, this must be
no more than ten birds per hand), active record-keeping to assess and measure welfare
outcomes (such as DOAs, broken legs/wings, bruises, etc.), a feedback mechanism by
which measured welfare outcomes are communicated to the catching crew, a prescribed
timeframe by which this information is communicated back to the catching crew, and
defined corrective actions should issues arise. Auditors must observe a minimum of five
and a maximum of 10 cages being loaded and record any instances of gross mishandling
during the catching, handling, and loading process.
8). If a mechanical catching system is used, there must be a SOP in place to ensure birds are
handled in a manner that does not cause bird injury and minimizes bird stress according

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 to the same criteria for hand-caught birds. Auditors must observe a minimum of five and
a maximum of 10 cages being loaded and record any instances of gross mishandling
during the catching, handling, and loading process.
9). Transport modules are made up of separate compartments which must be appropriately
sized and in good repair so that no bird can be injured or escape during transit.
Compartment damage, including large holes, broken or missing doors, or broken (not
bent) wires, should be assessed when evaluating the condition of the individual
compartments. Inspect a total of 100 individual compartments (not 100 transport
modules) between two empty trailers for signs of damage that can injure birds or allow
them to escape during transit.
10). The company should schedule catching to minimize the time between catching and
slaughter. Potential for temperature and climatic stress should be considered when
scheduling catching, transport, and holding and appropriate measures such as use of fans
or side boards should be utilized during extreme weather events. It is recommended that
the time from catching to slaughter not exceed 12 hours.
11). Loss of birds from trailers during transport to the processing operation is a major
non-conformance. Major non-conformances must be recorded and corrective
actions made in all circumstances. If a non-conformance is witnessed by the
auditor, it results in an automatic audit failure of the Catching and Transportation
Section of the audit and must result in retraining of all employees involved in
catching and transportation.
12). Density in the transport modules should permit the birds to sit during transport without
being on top of one another (in a single layer). Examine a minimum of five and a
maximum of 10 trailer loads to ensure all birds are in a single layer. Given that birds
may move during transportation, transport modules are to be evaluated both at the farm to
ensure they are in a single layer and right-side up and at the processing plant to ensure
that birds are in a single layer only.

F. Processing Operations* (religious slaughter exemption)

1). Any abuse of birds during processing is a major non-conformance. Non-
conformances must be recorded and corrective actions made in all circumstances.
If a non-conformance is witnessed by the auditor, it results in an automatic audit
failure of the Processing Operations Section of the audit and must result in
retraining of all employees involved in processing live birds.
2). Processing operations must have a person in charge of ensuring that proper animal
welfare practices are followed at all times and that there is strict adherence to the
guidelines.

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3). Processing operations must have a written training program for bird handling,
transportation, shackling, euthanasia, and slaughter. This training must be conducted
annually for all employees involved in conducting these procedures.
4). In the event of a utility outage, mechanical breakdown, or some other event that limits the
processing of birds moved to the processing plant, measures must be taken to make the
birds comfortable and minimize mortality. Rehousing birds is stressful and should be
considered only in extreme situations. An emergency response plan must be in place
which includes a response timeframe to address issues related to live birds during all
stages of slaughter including holding, shackling, and stunning.
5). The company must have a program that effectively protects birds from extremes of heat
and cold while in holding sheds or during the unloading process.
a. Holding areas should be covered and equipped with fans (and misters if necessary) or
heaters to ensure proper cooling/warming of birds according to the company
guidelines.
b. Procedures for ventilation/cooling/heating must have designated temperatures at
which fans, misters (if present), and heaters are to be operated.
6). Written procedures must be in place to retrieve loose birds that emphasize timeliness and
worker safety.
7). Holding times of live birds at the plant must be kept to the minimum consistent with good
processing practices, with the maximum time from catching to slaughter recommended to
not exceed 12 hours. If the time from catching to slaughter is greater than 12 hours, the
reason for the delay in processing should be documented.
8). The number of animals dead on arrival (DOA) at the plant must be minimized. DOA’s
must be documented on a flock basis. DOA’s averaging over 0.5% on a weekly basis
should result in an internal investigation and corrective action if necessary.
9). No live bird should be discarded as a DOA. Injured or sick birds removed from
processing must be properly euthanized before placement in DOA bin. A live bird
in the DOA bin is a major non-conformance. Non-conformances must be recorded
and corrective actions made in all circumstances. If a non-conformance is witnessed
by the auditor, it results in an automatic audit failure of the Processing Operations
Section of the audit and must result in retraining of all employees involved in
processing live birds.
10). The plant must have a written policy in place for euthanasia following an AVMA
approved method. Euthanasia must be performed by trained plant personnel on a timely
basis. Any live birds culled at the plant must be euthanized by:
a. Rapid decapitation.

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 b. Rapid cervical disarticulation at the junction of the skull and first cervical vertebra. If
a tool is used it should separate, but not crush, the vertebrae. An example of a
cervical disarticulation training diagram is provided in Appendix 5.
c. Displacement of oxygen with carbon dioxide or other approved gas.
d. Captive bolt.
11). Unloading:
a. Cages/coops must be lifted and moved from trailers in a manner that does not injure
the birds.
b. The unloading and conveyor system must be designed, maintained, and operated to
avoid injury to the birds. Birds should not be unloaded on top of other birds.
c. Conveyors must have adequate space to accommodate the broilers with no
obstructions.
d. Birds remaining in cages/coops after unloading must be gently removed. Birds must
never be lifted by the wings.
e. A live bird left in a cage module before reloading is a major non-conformance.
All live birds retrieved from cage modules must be humanely returned to the
processing system, if uninjured. Observe five cage modules for instances of live
birds being left in a module before reloading. Non-conformances must be
recorded and corrective actions made in all circumstances. If a non-
conformance is witnessed by the auditor, it results in an automatic audit failure
of the Processing Operations Section of the audit and must result in retraining of
all employees involved in processing live birds.
12). Shackling (this section should be repeated for each shackling line as applicable):
a. The shackling area must be designed and maintained for the comfort of birds as well
as workers, in terms of adequate space, lighting, air quality, and ventilation. Observe
500 shackles per line to ensure that shackles are well-maintained.
b. Best management practices, such as adjustment of light intensity and belt speeds,
must be used to help keep birds calm and to minimize stress.
c. Management practices must be in place to minimize worker fatigue (rotation or
similar practices) as this may contribute to inappropriate bird handling.
d. Shackles must be properly-sized so that birds can be shackled without causing
visible injury. Personnel must be trained in proper handling and shackling
techniques. A bird being visibly injured during shackling is a major non-
conformance and an audit failure for the Processing Operations area. 500 birds
per line must be observed being shackled for instances of gross mishandling. All
instances of non-conformance must be recorded and corrective action must be

16
 taken and documented. If non-conformance is witnessed by the auditor, it
results in an automatic audit failure of the processing operations section of the
audit.
e. Birds should be kept calm after shackling and prior to stunning. Excessive wing
activity should be prevented by reduced lighting or breast-rubs.
13). Stunning and Slaughter (this section should be repeated for each stunning and slaughter
line as applicable):
a. Stunning and slaughter equipment must be maintained, operated, and monitored to
ensure proper functioning for humane processing. Observe 500 birds per line after
water-bath stunning. Verify that the equipment is functioning properly and birds are
being rendered insensible.
b. If using Controlled Atmospheric Stunning (CAS), Controlled Atmospheric Killing
(CAK), or Low Atmospheric Pressure Stunning (LAPS), it is recommended that a
module of 500 birds be evaluated for conformance to the same criteria as water-bath
stunning for effective stunning and handling-related wing breakage and leg injury.
c. The goal is to have at least 99% of the birds effectively stunned which renders the
bird insensible to pain. Pre-stun shocks should be prevented. Corrective action must
be initiated if the percentage of effectively-stunned birds is below 98%.
d. The goal is to have at least 99% of the birds effectively cut by the automatic knife to
induce bleed-out. Corrective action must be initiated if the percentage of effectively-
cut birds is below 98%.
e. There must be backup personnel after the automatic knife to induce bleed-out in any
birds not effectively killed by the equipment. Backup personnel must have sufficient
room and lighting to ensure that the blood vessels are cut on 100% of the birds.
14). All birds must be dead before entering the scalder. 500 birds must be observed per
line after the picker to ensure that no live birds entered the scalder. A bird
observed with uncut carotid arteries after the picker is a major non-conformance.
Non-conformances must be recorded and corrective actions made in all
circumstances. If a non-conformance is witnessed by the auditor, it results in an
automatic audit failure of the Processing Operations Section of the audit and must
result in retraining of all employees involved in processing live birds.
15). A monitoring program must be in place to monitor wings and leg injuries that may have
resulted from improper handling by either equipment or personnel. The company must
have a documented monitoring program in place for wing and leg injuries, and, if the
standards are exceeded, employees must be retrained. If both wings are broken or
dislocated or if both legs are injured on one bird, this counts as one bird for auditing
purposes.

17
 a. Broken or dislocated wings must be monitored immediately before or after the
stunner. If these locations are not accessible, birds can also be evaluated prior to the
scalder. While the goal is to have zero wing injuries, an acceptable incidence rate is
less than or equal to 3% of birds with broken or dislocated wings out of a 500 bird
sample (15 out of 500 birds). Corrective action must be initiated if the level exceeds
4% (20 out of 500 birds). Wing injuries may be assessed by the auditor using the
guide in Appendix 6. For any stunning system that involves stunning and/or killing
prior to shackling, wing injury assessment can be performed on live birds prior to
killing.
b. Leg injuries must be monitored after scalding and picking. Leg injuries may involve
leg breaks, trauma-induced fractures, or severe hematomas. While the goal is to have
zero leg injuries, an acceptable incidence rate is less than 0.4% of birds with leg
injuries out of a 500 bird sample (2 out of 500 birds). Corrective action must be
initiated if the level exceeds 0.6% (3 out of 500 birds). Leg injuries may be assessed
by the auditor using the guide in Appendix 7.
c. Evaluate a random sample of 100 birds (200 paws) for footpad health. Use the
AAAP Paw Scoring System (Appendix 4) to score paws as either a pass or fail. 90%
of the paws scored (180 out of 200) must pass. Note that though this task is
performed at the processing operation, it is to be scored in the Growout Operation
section of the checklist.
G. Abuse and Audit Failure
1). The abuse of the animals is not tolerated under any circumstances. Conditions that
put chicks or broilers in immediate danger are referred to as acts of intentional and
egregious animal abuse. These include but are not limited to:
a. Poking a stick, prod, or other object into a sensitive part of the bird such as the
eye, nostril, mouth, ear, or cloaca, with the exception of company approved
practices such as blood collection for diagnostic testing.
b. Cutting off limbs, wings, skinning, or cutting into any bird that shows any sign
of sensibility (consciousness), with the exception of company or religiously-
approved practices to optimize bird well-being (for example, blood sample
collection, Kosher, or Halal slaughter).
c. Malicious use of equipment that results in breaking a bone, suffocation, or death
of a bird(s).
d. Dragging, hitting, kicking, or throwing a bird with the intention of causing
injury.
e. Striking a bird(s) with any type of object with the intention of causing injury.

18
2). Audit Failure: Any intentional and egregious abuse observed by the auditor during
any stage of this audit is considered a major non-conformance. Any major non-
conformance must be documented and appropriate corrective action must be taken.
If a major non-conformance is witnessed by the auditor, it results in an automatic
audit failure of that section of the audit and must result in retraining of all
employees involved in that section of the process.

19
NCC Animal Welfare Audit Checklist - Broilers

National Chicken Council

Animal Welfare Audit Checklist

The following checklist is provided to assist chicken companies in complying with the Animal
Welfare Guidelines recommended by the National Chicken Council and voluntarily adopted by
this company. This audit checklist is used in conjunction with the Guidelines.

Auditors are reminded of the importance of maintaining biosecurity. Flocks that may be
experiencing a disease must not be chosen for auditing due to biosecurity reasons.

This audit applies to the following company, complex, or facility:

Auditor:____________________________________________________________________

Company and Plant:_____________________________________________Est. No.:______

Address: ___________________________________________________________________
___________________________________________________________________________

Phone: ___________________ Fax: _____________________ Date: ___________________

Accompanied by: ____________________________________________________________

Title _______________________________________________________________________

Summary:

Maximum Score Needed Facility

Area
Score to Pass Score
A. Corporate Commitment 160 160
B. Training 40 40
C. Hatchery Operations 290 250
D. Growout Operations 570 490
E. Catching and Transportation 220 190
F. Processing Operations 450 390
Point Total for ALL Areas 1730 1520

1
NCC Animal Welfare Audit Checklist - Broilers

AUDIT FORM: BROILERS

Confirm that each point is done by facility and award full score for each point done and zero for
each point not done, except for those items for which a sliding scale is provided. Any designated
“major non-conformance” (indicated in the Audit Form in boldface type) is an audit failure for
that particular area (Hatchery, Growout, Catching & Transportation, etc.) and must be
documented on the audit form. A major non-conformance occurs only if the auditor personally
observes it in the course of an audit.
Points Check Points
Requirement available if done awarded
A: Corporate Commitment

The company has an animal welfare program endorsed and fully-supported by current senior 40
management.

The company must have a person or management group responsible for animal welfare 40
throughout the operation.

The company must have, implement, and document an internal and external auditing program. 40

The company must have a mechanism in place whereby animal welfare violations can be reported 40
without threat of retaliation.

A: Corporate Commitment – Point Total 160

B: Personnel Training

Employees who handle birds are trained at least annually. Verify documentation of training. 40

B: Personnel Training – Point Total 40

1
NCC Animal Welfare Audit Checklist - Broilers

C: Hatchery Operations

Ensure that the hatchery has a person in charge of ensuring proper animal welfare practices and 20
strict adherence to the guidelines.

Confirm that the hatchery has a written task-specific training program, including proper 40
euthanasia and culling procedures, conducted annually for all employees involved in conducting
those tasks. Verify training.

Ensure that the hatchery operation has a written plan for disaster response and recovery which 10
may include parameters described in the guidelines. Ensure the hatchery has a written program
for monitoring egg room and incubator controls, and written or electronic logs of egg room and
incubator temperatures and humidity.

Ensure that the facility has an alarm system or regular monitoring system in use to alert hatchery 40
personnel to failure of critical systems (heat, electricity). A power failure emergency response
program is in place and available for review.

Ensure chicks are not dropped from heights of more than 12 inches. Chicks must be protected 20
from sharp corners and edges during transitions. Confirm there is a written program to document
chick injuries during processing and handling.

Ensure that the separator is working properly to segregate healthy chicks from hatchery waste. 20
Confirm that the hatchery has a written protocol for checking for and removing chicks that may
become misplaced or stuck if using a mechanical separator.

If a macerator is used, ensure it is functioning properly and that no chicks are placed in the 40
macerator until it is operational. If gas is used for euthanasia, ensure no live chicks are in the
waste disposal container after this method is used.

2
NCC Animal Welfare Audit Checklist - Broilers

A live chick in the waste stream after the completion of the euthanasia process is a major Hatchery
non-conformance and an audit failure for the hatchery. All instances of non-conformance Audit
must be recorded and corrective action must be taken and documented. If this non-
conformance is witnessed by the auditor, it results in an automatic audit failure of the Failure
hatchery section of the audit

Ensure the hatchery has a written program for euthanasia and disposal of pips and culled chicks. 20
Verify that the hatchery has a written guide for which chick defects result in culling for the
welfare of the bird.

Check injury reports for processing or equipment injury to chicks. Ensure corrective action is 20
taken and documented if processing injuries occur.

Ensure that there is a temperature range goal for the holding room in the hatchery when chicks 20
are present and that the temperature of this room is documented.

Ensure the hatchery has a written program in place to retrieve loose chicks from the floor 10
which must happen, at a minimum, after each flock change.

If beak trimming is performed, a written SOP must be in place and employees must be 20
properly trained.

Review the chick delivery vehicle SOP. Ensure that transport vehicles are equipped with 10
temperature-control capabilities and alarms during transport if the driver is physically
separated from the chick environment.

C: Hatchery Operations – Point Total 290

3
NCC Animal Welfare Audit Checklist - Broilers

D: Growout Operations

D1: Designated Management, Training and Emergency Plan

Verify that the growout operation has a person in charge of ensuring proper animal welfare 20
practices and strict adherence to the guidelines.

Verify that the growout operation has a written task-specific training program, conducted
40
annually for all employees involved in conducting those tasks. Verify annual training.

Ensure that the growout operation has a written plan for disaster response and recovery which
may include parameters described in the guidelines. 10

Confirm that the growout operation has an alarm system or regulatory monitoring system in place
to alert personnel of a failure of critical systems. Check that the operation has a written plan for 40
temperature, lighting, and ventilation levels within the house for the duration of growout.

Confirm that the growout operation has a current contact list displayed. 10
D2: Nutrition and Feeding

Feed mill must meet good manufacturing practices (GMP) for feed production and is a Food and
Drug Administration licensed feed mill if medicated feeds are produced. 10

Feed formulations are reviewed by a poultry nutritionist. 10

Ensure that all feeding and drinking systems are in proper operation and easily accessible by all
birds. Verify that the company has a written water sanitation program to control bacterial growth 20
in the drinker system.

Ensure that feed intake and water consumption is monitored. 20

4
NCC Animal Welfare Audit Checklist - Broilers

D3: Comfort and Shelter

House and equipment must be maintained and operated to protect the birds from environmental
40
conditions.

Effective biosecurity procedures must be designed, established, and implemented to minimize

20
any negative impacts on bird welfare and protect flock health.

Verify that a written SOP is in place for chick placement and brooding. 40

Ensure the facility has a written protocol for minimum ventilation requirements which must
20
include specifications for maintaining temperature and reasonable control of humidity.

Ensure sampling and monitoring SOP of atmospheric ammonia (not to exceed 25 ppm) is in
20
place. Document that corrective actions are in place should that number be exceeded.

Litter should be loosely compacted when squeezed in the hand. Evaluate two houses per
guideline criteria at a minimum. Award points on a sliding scale:
Dry and friable litter throughout the majority of house = 40 Up to 40
Caked litter beyond 2 ft of feeders and drinkers = 20
Caked and wet litter throughout the house = 0

D4: Health Care and Monitoring

Access to a veterinarian experienced in poultry care must be available. 10

Each company must have a written health plan developed in consultation with a veterinarian.
40
Information that should be included in the health plan can be found in the guidelines.

Confirm layout period of at least 10 days or written approval if there is a deviation. 10

Verify that mortality is recorded daily. Confirm that the company has a written plan to respond
20
to sudden increases in mortality.

5
NCC Animal Welfare Audit Checklist - Broilers

Evaluate feed and water withdrawal practices. Ensure feed withdrawal does not exceed 18 hours
prior to slaughter. Ensure water withdrawal does not exceed one hour prior to the start of catch 10
for that house.

D5: Flock Husbandry:

Verify that the stocking density (based on expected market weight) in growout house does not
40
exceed limits set in guidelines.

Ensure that birds are provided with a minimum of four hours of darkness every 24 hours. Verify
that the flock lighting program has been designed in consultation with a veterinarian or poultry
welfare professional, and is supported with internal data and/or scientific evidence of benefit to Up to 40
bird welfare. Points should be awarded based off time period and flock lighting program design
separately at 20 points each.

Gait scoring must be done as outlined in the guidelines. No earlier than seven days prior to
slaughter, observe 100 birds during the 100-foot walk. Record the number of birds unable to
walk or move after gentle encouragement (Score of 2). Award points on a sliding scale:
0-2 birds = 40 Up to 40
3-9 birds = 20
≥10 birds = 0
Any abuse of birds during the growout phase is a major non-conformance and an audit
Growout
failure for the growout operation. Non-conformances must be recorded and corrective
actions made in all circumstances. If a non-conformance is witnessed by the auditor, it Audit
results in an automatic audit failure of the Growout Operations Section of the audit and Failure
must result in retraining of all employees at the growout facility.
D: Growout Operations – Point Total 570

6
NCC Animal Welfare Audit Checklist - Broilers

E. Catching and Transportation

Any abuse of birds during catching or transportation is a major non-conformance and an

audit failure for the Catching and Transportation area. All instances of non-conformance Catching
must be recorded and corrective action must be taken and documented. If this non- Audit
conformance is witnessed by the auditor, it results in an automatic audit failure of the
catching and transport section of the audit. Failure

Verify that the live-haul department has a person in charge of ensuring proper animal welfare
practices and strict adherence to the guidelines. Confirm that the individual responsible for 20
humanely euthanizing birds unfit for transport is identified by the company. Verify that the
company has a written plan for handling birds unfit for transport.

Verify that the live-haul department has a written task-specific training program, conducted
annually for all employees involved in conducting those tasks. Verify annual training. 40

Ensure that the live-haul department has a written plan for emergency response and recovery. 20
Catchers may not lift, carry, or drag birds by the wings or necks. Ensure birds are being caught
40
by their legs and are not placed on their backs. Observe a minimum of five cages being loaded.

Catching must be conducted in a manner that minimizes bird stress and does not cause bird
injury. Verify that the company has a written catching procedure. For birds weighing more than
five pounds, the maximum number of birds per hand is five. For birds weighing less than five 20
pounds, the maximum number of birds per hand is ten. If a company employs a mechanical
catching system, ensure that a protocol has been developed to ensure humane handling of birds.

Inspect a total of 100 individual compartments (not 100 transport modules) between two empty
trailers for signs of damage per guideline criteria. Award points based on a sliding scale:
< 3 damaged compartments = 20 Up to 20
3-5 damaged compartments = 10
> 5 damaged compartments = 0

7
NCC Animal Welfare Audit Checklist - Broilers

Loss of birds from trailers during transportation is a major non-conformance and an audit
Catching
failure for the Catching and Transportation area. All instances of non-conformance must
be recorded and corrective action must be taken and documented. If this non-conformance Audit
is witnessed by the auditor, it results in an automatic audit failure of the catching and Failure
transport section of the audit.

Density in the transport modules should permit the birds to sit during transport without being on
top of one another (in a single layer). Examine a minimum of five trailer loads with birds to 40
ensure all birds are in a single layer.

Evaluate a random sample of 100 birds (200 paws) at the plant for footpad health. Use the
AAAP Paw Scoring System (Appendix 4) to score paws as either a pass or fail. 90% of the paws 20
scored (180 out of 200) must pass.

E: Catching and Transportation – Point Total 220

F: Processing Operations

Any abuse of birds during processing is a major non-conformance and audit failure for the Processing
Processing Operations area. Non-conformances must be recorded and corrective actions
Audit
made in all circumstances. If this non-conformance is witnessed by the auditor, it results in
an automatic audit failure of the processing operations section of the audit. Failure

Verify that the processing operation has a person in charge of ensuring proper animal welfare
20
practices and strict adherence to the guidelines.

Ensure that the processing operation has a written task-specific training program, which must
include bird handling, transportation, shackling, euthanasia, and slaughter training, conducted 40
annually for all employees involved in handling live animals. Verify annual training.

Confirm that the processing operation has a written emergency response plan in place in the event 40
of a utility outage, mechanical breakdown, or other event which prevents birds from being

8
NCC Animal Welfare Audit Checklist - Broilers

processed.

Ensure that the company has a program and equipment for keeping birds comfortable while
20
trailers are being unloaded.

Verify that there is a procedure in place to retrieve loose birds that emphasizes timeliness and
20
worker safety.

Holding times must be kept to the minimum and documentation should be available if the total
20
time from catching to slaughter is greater than 12 hours.

Ensure that birds that are dead on arrival (DOA) are documented on a flock basis. DOA’s
averaging over 0.5% on a weekly basis requires a documented investigation and corrective action 40
if necessary. Confirm that the plant has a written policy for humane euthanasia.

Live birds in the DOA bin is a major non-conformance and an audit failure for the
Processing
Processing Operations area. All instances of non-conformance must be recorded and
corrective action must be taken and documented. If this non-conformance is witnessed by Audit
the auditor, it results in an automatic audit failure of the processing operations section of Failure
the audit.

Evaluate the unloading process. Verify that cages are lifted and moved from trailers in a manner
20
not to injure birds and any birds remaining in cages are carefully removed.

A live bird left in a cage module before reloading is a major non-conformance. All live
birds retrieved from cage modules must be humanely returned to the processing system, if
Processing
uninjured. Observe five cage modules for instances of live birds being left in a module
before reloading. Non-conformances must be recorded and corrective actions made in all Audit
circumstances. If a non-conformance is witnessed by the auditor, it results in an automatic Failure
audit failure of the Processing Operations Section of the audit and must result in retraining
of all employees involved in processing live birds.

Verify that the shackling area consists of adequate space, lighting, and air quality. Ensure that
20
the shackles are well-maintained. Observe 500 shackles.

9
NCC Animal Welfare Audit Checklist - Broilers

Observe 500 birds being shackled. Ensure that shackles are properly-sized so that birds
can be shackled without causing visible injury. A bird being visibly injured during Processing
shackling is a major non-conformance and an audit failure for the Processing Operations
Audit
area. All instances of non-conformance must be recorded and corrective action must be
taken and documented. If this non-conformance is witnessed by the auditor, it results in an Failure
automatic audit failure of the processing operations section of the audit.

Evaluate bird comfort from shackling to stunning. Observe bird activity to ensure compliance. 20

Observe 500 birds after stunning. Verify that the equipment is functioning properly and birds are
being rendered insensible. Award points based on a sliding scale:
≤5 birds un-stunned = 40 Up to 40
6 to 10 birds un-stunned = 20
> 10 birds un-stunned = 0

Observe 500 birds after the automatic knife. Verify that the automatic knife is effectively cutting
blood vessels to induce a rapid bleed-out. Award points on a sliding scale:
≤ 5 birds un-cut = 40 Up to 40
6 to 10 bird un-cut = 20
> 10 birds un-cut = 0

Confirm that a backup employee is present after the automatic knife to induce bleed-out on any
10
birds not effectively killed by the equipment.

Evaluate 500 birds after the picker to ensure that no live birds entered the scalder. A bird
with uncut carotid arteries after the picker is a major non-conformance and results in an Processing
audit failure for the entire Processing section. All instances of non-conformance must be
Audit
recorded and corrective action must be taken and documented. If this non-conformance is
witnessed by the auditor, it results in an automatic audit failure of the processing Failure
operations section of the audit.

Ensure the company has a monitoring program in place to monitor wing and leg injuries. 20
10
NCC Animal Welfare Audit Checklist - Broilers

Evaluate 500 birds for broken or dislocated wings as outlined in the guidelines immediately
before or after the stunner. Use the AAAP Wing Injury Guide (Appendix 6) to evaluate wings.
Award points on sliding scale:
≤ 3.0% (≤ 15 wing injuries) = 40 Up to 40
3.2 to 4.0% (16 to 20 wing injuries) = 20
> 4.0 % (> 20 wing injuries) = 0

Evaluate 500 birds for leg injuries as outlined in the guidelines after scalding and picking. Use
the AAAP Leg Injury Guide (Appendix 7) to evaluate legs. Award points on a sliding scale:
≤ 0.4% (≤ 2 leg injuries) = 40 Up to 40
0.6% (3 leg injuries) = 20
> 0.6 % (> 3 leg injuries) = 0

F: Processing Operations – Point Total 450

11
 Guidance for Conducting Audits
Under National Chicken Council
Animal Welfare Guidelines
1). Facilities to be Audited. The Company may choose to audit all of its operations or only
a subset of its operations, depending on its needs with respect to its customers. The audit
applies only to facilities or complexes named on the checklist.
2). Audit of a Complex. If asked to verify compliance for an entire complex, the Auditor
should expect to visit a hatchery, a processing plant, and a sample of the farms associated
with that plant. At least three growout houses on different farms are audited in
connection with each complex. One of these farms should have chicks that are seven
days old or less and one of these farms should have birds within seven days of
processing. Average scores for all audited growout houses should be taken to obtain a
final score for the Growout Operations Section (Section D) of the audit. A non-
conformance witnessed by the Auditor at any growout house results in an automatic audit
failure of the Growout Operations Section of the audit.
3). Audit of a Company. If a company-wide audit is desired, the Company may elect to
contract with more than one auditor in the interest of getting the audits done in a timely
manner. The company may also choose to audit only those facilities that serve a
particular customer.
4). Written Report. The Animal Welfare Checklist prepared by the National Chicken
Council as adopted or amended by the Company is the only authorized basis for an audit
of the NCC Guidelines. If, however, the company desires additional information from
the auditor, it may elect to ask you to prepare a report on your observations and
recommendations in addition to the checklist; but in all cases the checklist must be
completed.
5). “Free To Roam.” The Animal Welfare Guidelines state: “Birds are allowed to roam
freely throughout the growing area.” The growing area is defined as either the entire
house or a subdivision thereof if dividers are used during brooding or other stage of
growout.
6). Initial Evaluation of a flock in a growout house: Enter the house quietly and do not
startle the birds. Stand quietly at the door for several minutes to monitor the birds for
displays of normal behaviors such as dust bathing, posturing, eating, drinking, etc. Most
of the birds should be sitting and relatively quiet, with background contentment
vocalizations (eg. chirping or clucking).
7). Qualified Auditor. An auditor is qualified by an independent body based on appropriate
education, training, and experience. When a PAACO-certified auditor is not available,
the available auditor should have similar education, training, and experience as a
PAACO-certified auditor.
 Standard Contract for Audits
Under National Chicken Council
Animal Welfare Guidelines

This AGREEMENT was made on [date]_____________ between [Company]

______________________________ and [Contractor] __________________________

1). Services To Be Performed. Contractor agrees to perform Animal Welfare audit(s) of

Company facilities for purposes of verifying the facilities’ compliance with the Animal
Welfare Guidelines of the National Chicken Council, as adopted or amended by the
Company.

2). Time For Performance. Contractor agrees to complete the performance of these
services on or before [date] _______________________.

3). Estimated Time Required. The Company estimates that Contractor will require ____
day(s) on site to complete the proposed audit. Any days, or portions thereof, in excess of
this estimate are subject to prior approval by the Company.

4). Payment. In consideration of Contractor's performance in full of these services, Client

agrees to pay Contractor as follows: $____ per day on site or in travel to and from site.

5). Out of Pocket Expenses. Actual, reasonable expenses related to the contractor’s work,
including meals, long distance telephone charges, travel, hotel, fax transmission, copying,
postage, and shipping will be reimbursed by the Company.

6). Invoices. Contractor will submit invoices for all services performed and attach receipts
for all actual expenses.

7). Basis of Audit. Contractor agrees that the Animal Welfare Audit Checklist, as prepared
by the National Chicken Council and adopted or amended by the Company, shall be the
basis for the Contractor’s audit of the Company’s facilities. Company shall provide
Contractor with sufficient copies of the checklist for the facilities to be audited.

8). Work Product. The desired work product consists of complete checklists for each
 facility audited. No other report will be provided by Contractor, unless specifically
requested by the Company. It is agreed and understood that the completed checklists are
the property of Company, and that Company regards such checklists as confidential
proprietary business information. Contractor agrees not to release the checklists, or
copies thereof, to third parties without the express written permission of Company.

9). Other Clients. Contractor retains the right to perform services for other clients.

10). Independent Contractor. For purposes of this agreement, Contractor is an independent

contractor, and, under no circumstances, shall be considered or treated as an employee of
Company. This agreement creates no partnership or any kind of joint undertaking or
venture between Contractor and Company.

11). Entire Agreement. This agreement represents the entire agreement and understanding
between the parties, and supersedes all prior written and oral negotiations. This
agreement may not be amended or modified, except in writing signed by both parties.

CONTRACTOR CLIENT

_____________________________ __________________________

_____________________________ __________________________
 APPENDIX 1

Suggested Topics for Animal Welfare Training of

Personnel Working in the Broiler Industry

(can be used for initial training and/or annual re-training)

1. Introduction
a. What is Animal Welfare
i. Provide company’s description for animal welfare
ii. Discuss the connection between animal health (physical characteristics)
with animal well-being (behavioral characteristics)
1. Provide examples of how the well-being of a bird (behavior) may
reflect that the bird has a health problem (physical defect), or vice
versa
iii. Discuss how animal welfare is relevant and critical to the role of each
person in the company who is involved with live animals (production,
transport, vaccination, veterinary, nutrition, etc.)

2. Company Expectations for Animal Welfare

a. Provide company’s animal welfare position or statement
b. Emphasize the importance of each employee’s responsibility for meeting
company expectations and best management practices (Animal Care, Animal
Handling, Euthanasia, etc.)
c. Discuss the consequences for animal welfare violations
d. Emphasize the company’s expectation for any employee to immediately report
any concerns or observations of abusive behavior or mistreatment of animals to a
company supervisor
e. Explain the importance of animal welfare for the birds, for the company, for the
customers and how audits may be used to verify compliance

3. Learning Objectives for Broiler Health and Behavior (specific to work area)
a. Discuss and provide examples for normal bird behavior and activity
b. Discuss and provide examples of expected environment for good poultry health
i. Include what temperature, lighting, noise, will be “normal” in the area
ii. Include how this can impact behavior and health
c. Discuss company expectations for biosecurity and how biosecurity is important
for bird health and welfare, including preventing the introduction of disease

4. Learning Objectives for Animal Handling (specific to working area(s) of employee)

 a. Discuss and demonstrate proper technique of handling chickens
i. Emphasize that deliberate abuse is not tolerated, and include what is not
allowed per company policy for bird handling
b. Discuss expectations for employees working in the area with regards to
movement of staff members, equipment, etc. so that bird welfare can be optimized
and so that risk for injury, entrapment and stress can be minimized (eg. working
in dim lighting, moving slowly, avoiding loud noises, etc.)
c. Discuss and give examples of what is not allowed for handling and what can
result in animal welfare violations
i. Include how improper handling may result in bird injury and/or stress
d. Discuss how to move groups of birds safely and securely, and how to monitor and
protect them from injury and damage during transport
e. Discuss the importance of evaluating equipment that may be damaged or may
require repair before using it to move or load birds
f. Discuss the importance of, and expectations for, maintaining bird comfort during
holding periods

5. Learning Objectives for Culling and Euthanasia (specific to working area of

employee)
a. Discuss and give examples of poultry that may be defective (anatomically), ill or
injured and need to be considered for culling and humane euthanasia
b. Discuss what euthanasia is, why it is used and the goals of effective euthanasia
c. Discuss what methods of euthanasia are (and are not) allowed by the company
i. Demonstrate how to hold the bird and how to perform the method
ii. Discuss how to verify that the euthanasia was effective
iii. Discuss what the ‘normal reaction’ is for the bird after euthanasia
d. Discuss what should be done for disposal of the bird(s) after euthanasia
 APPENDIX 2

Gait Scoring in the Commercial Broiler

For most audits, the auditor will only watch the broiler and their movement. However, if a “gait
score” is required, the U.S. Gait Scoring technique is recommended (Gait Scoring in the
Commercial Broiler. Office of Agricultural Communications, Box 9625, Mississippi State, MS
39762. (662) 325-2262).

Broilers may need to be gently encouraged to walk. If the broilers become stressed, especially in
hot weather, discontinue scoring immediately.

Score 0 – Bird should walk at least 5 feet, and while the bird may appear
ungainly, there are no visible signs of lameness.
Score 1 – Bird should walk at least 5 feet, but appears awkward, uneven in steps.
Score 2 – Bird will not walk 5 feet without sitting down or there is obvious
lameness.
 APPENDIX 3

Evaluating Lighting Programs

Birds have much better visual acuity than humans and the way a bird sees is different from
humans.2
Birds are sensitive to light levels, displaying behavioral and physiologic responses. Poultry flock
managers use lighting programs to manage a breeder flock’s reproductive activity. Lighting
programs have also been developed to help manage broiler flocks by reducing behavioral
problems, controlling growth, and improving musculoskeletal development. Lighting programs
may need to be adjusted to account for strain differences, disease conditions, or environmental
changes.
Lighting programs will vary depending on the size of the broiler when it is taken to market. The
lighting program will also depend on whether natural light (open-sided house) or artificial light
(solid or dark-curtain walled house), or some combination of the two are used. Continuous or
near-continuous lighting has detrimental effects on broiler health and behavior and must not be
used. There must also be sufficient contrast in light intensity between the day and night periods.
While there are numerous lighting programs available, NCC does not currently recommend any
specific program, only that the overall welfare of the flock is addressed.

2
Meyer, D. B. (1986). The Avian Eye. In P. D. Sturkie (Ed.), Avian Physiology (4th ed., pp. 38-48). New
York, NY: Springer-Verlag. doi:10.1007/978-1-4612-4862-0
 APPENDIX 4
American Association of Avian Pathologists (AAAP) Paw Scoring System
 APPENDIX 5
University of Arkansas Center for Food Animal Wellbeing Cervical Dislocation Training
 APPENDIX 6
American Association of Avian Pathologists (AAAP) Broiler Wing Injury Scoring Guide
 APPENDIX 7
American Association of Avian Pathologists (AAAP) Broiler Leg Injury Scoring Guide