Occupational Code: EIS HNS 3

Ministry of Education
Sector: Economic Infrastructure
Sub Sector: Information Technology
Occupation: Hardware and Network Servicing
Level III
Candidate’s Package
The assessment covers the following units of competence:
1. EIS HNS3 01 0811 Gather Data on Business Requirements
2. EIS HNS3 02 0811 Determine Best-Fit Topology
3. EIS HNS3 03 0811 Configure and Administer Server
4. EIS HNS3 04 0811 Create Technical Documentation
5. EIS HNS3 05 0811 Monitor and Administer Stem and Network Security
6. EIS HNS3 06 0811 Provide First Level Remote Help Desk Support
7. EIS HNS3 07 0811 Identify and Resolve Network Problems
8. EIS HNS3 08 0811 Monitor Implementation of Work plan/Activities
9. EIS HNS3 09 0811 Conduct / Facilitate User Training
10. EIS HNS3 10 0811 Apply Quality Control
11. EIS HNS3 11 0811 Lead Small Teams
12. EIS HNS3 12 0811 Lead Workplace Communication
13. EIS HNS3 13 0811 Improve Business Practice
14. EIS HNS3 14 1012 Maintain Quality System and Continuous Improvement
Processes (Kaizen)

Candidate’s instructions and worksheets

 Instructions to Candidate
 Methods of Assessment
1 Observation /Demonstration
2 Knowledge assessment ( Oral interview/written)

Candidate’s package for Hardware and Network Servicing L-III V-I (Qualification Based)
Occupational Code: EIS HNS 3

Candidate name
Registration number
Name of assessment center
Name of training provider

Type of Assessment applied:

Qualification – based 
Competency based 

Candidate’s package for Hardware and Network Servicing L-III V-I (Qualification Based)
 Occupational Code: EIS HNS 3

INSTRUCTIONS TO THE CANDIDATE

Occupation: Hardware and network Servicing L _III

1. For Qualification-based assessment, you are to perform all the projects in this package
together with the written tests.
2. For competence-based assessment, you are required to perform the specific project/s
where the competencies to be certified are included.
3. Read the Project package/s and Written test (if applicable) properly.
4. All your questions and clarifications should be addressed to the assessor only.
5. Complete the task/project described in the project package.
6. You are given fifteen (15) minutes reading time for each project and the number of
hours allocated for each project is indicated in the Project Information Sheet.
7. After you finish this assessment, you are required to submit all the project packages
and written tests questions provided to you.
8. You are allowed to use your tools/ instruments with the permission of the Assessor,
and this must be presented to the assessor before start of the test.
9. After you finish the assessment, you are required to sign the Competency Assessment
Results Summary, and return to the stock room all the tools and materials borrowed.
10. You are also required to clean up your work station after completion of your work.

Candidate’s package for Hardware and Network Servicing L-III V-I (Qualification Based)
Occupational Code: EIS HNS 3

Project Information
Given the necessary tools, equipment and information, you are expected to perform the
following three projects.
The assessor should ask oral questions on which s/he is not satisfied by your
performance.

Assessment Venue:Well Equipped Assessment Centre or real work place

Total time for all projects: 3:50 hours

Project 1:-Gathering Data on Business Requirement and Determine Best Fit

Topology

Time allotted for this project: 0:40 minutes

This project involves the gathering of data and requirements for a network system
design and the functional and up to date components that could be included in the
system for better functionality. The task in this project is done on Microsoft word. It also
includes the type of Topology suggested and the estimated cost for the design and
other usable hardware and software. An organization needs to implement a network
for its “Marketing” department with minimum of 15 computers. As a Network Hardware
Technician, you are expected to fill the table below so that there will be a quality
network infrastructure.

Competencies covered:
1. EIS HNS3 01 0811 Gather Data on Business Requirements
2. EIS HNS3 02 0811 Determine Best-Fit Topology

Instruction: Under this project you are expected to perform the following activities based
on the information provided:-

 Analyze and Evaluate accurate information

 Acquire the possible information of the network design
 Select the reasonable Topology type
 List the possible hardware and software required for the network

Candidate’s package for Hardware and Network Servicing L-III V-I

(Qualification Based)
 Occupational Code: EIS HNS 3

Type of Capacity CPU Cable Operating Room size/ Suggested Reason Network Total
computer RAM Hard speed Type System Ventilation Topology For the Hardware/ Estimated
required Disk Type Type Suggested software cost
Topology needed

Project 2: - Configuring, Monitoring Server and Network Security

Time for this project: 2:20 minutes

This project involves the configuration and administration of server. Security is also part
of the project, different resources should be secured means users need to be given
permission to access confidential resources of the server.

Competencies covered:
1. EIS HNS3 03 0811 Configure and Administer Server
2. EIS HNS3 05 0811 Monitor and Administer Stem and Network Security

Instruction: Under this project you are expected to perform the following two tasks
based on the information provided:-

Task1:- Install windows operating systems

Time allotted: 1:30 minutes

Instruction: Under this task you are expected to perform the following activities based
on the information provided:-
 Connect the necessary peripheral devices of the Server Computer and
make ready for Server Operating System installation.
 Install Windows Server 2008 Operating System on the Server Computer
 Install Windows7 Operating System on the other Computer
 Install the device drivers.
 Establish connections among the Server and the Clients

Candidate’s package for Hardware and Network Servicing L-III V-I

(Qualification Based)
Occupational Code: EIS HNS 3

 Configure the Server as a DNS, DHCP, SMTP, FTP and Active Directory for
the Server Computer using the myserver.com as a domain name.

Task2:- Administer server and configure network Security

Time allotted: 0:50 minutes

Instruction: Under this task you are expected to perform the following activities based
on the information provided:-

 Create groups by the names MARKETING and PRODUCTION.

 Create Users and Passwords for the two Groups as follows:
A For MARKETING group, Users MktManager and MktOfficer),
Password (Manager and Officer) respectively.
B For PRODUCTION group, Users (ProManager and ProOfficer),
Password (Manager and Officer) respectively.
 Create user privileges to change their passwords at first logon for Users
ProManager and ProOfficer.
 Set the Access limitation time for the MARKETING group users to access the
network only on Saturday from 4:00 AM to 7:00PM.
 Add (join) the Client Computers to the Domain myserver.com.
 Turn on Windows Firewall for the Server Computer
 Set up disk quota of (Local Disk C:\) not to exceed 4GB for all users from the
Marketing group.
 Create Two Folders on the server by the name MKTDOC and PRODOC and
share them to the network. Set security for marketing users not to access
PRODOC and vice versa Production users not to access MKTDOC.

Candidate’s package for Hardware and Network Servicing L-III V-I

(Qualification Based)
Occupational Code: EIS HNS 3

Project 3: - Identify, Resolve network problems and Create technical

documentation

Time for this project: 0:50 minutes

This project involves the maintenance of a network having several problems, you
Is expected to identify, resolve and prepare technical documentation.

Competencies covered:
1. EIS HNS3 04 0811 Create Technical Documentation
2. EIS HNS3 06 0811 Provide First Level Remote Help Desk Support
3. EIS HNS3 07 0811 Identify and Resolve Network Problems

Instruction: Under this project you are expected to perform the following activities based
on the information provided:-

 Prepare documentation based on organizational rules and requirements

 Identify network problems that may occur both on hardware and software
 Provide solution to the identified problems
 Recommend on the current performance /functionality/ of the network

Identified Problems solution Provided Current

performance
after solution

Candidate’s package for Hardware and Network Servicing L-III V-I

(Qualification Based)
 Occupational Code: EIS HNS 3

Consumable Materials and Supplies (per candidate)

No. Items Unit Qty Specification
1 Cable Meter 3mete 3meters UTP Cross over
r crimped cables
2 RJ-45 PCs 4 Functional

Equipments, Materials and Supplies (per candidate)

No. Items Unit Qty Specification
1 Computers PCs 2 Minimum Pentium 4, At
least 2GB RAM with NIC
2 Windows Server 2008 Standard PCs 1 Well prepared with no
Edition scratches
3 Windows 7 Home edition/Premium PCs 1 Well prepared with no
scratches
4 Compatible Driver CD’s both for the PCs 1 Well prepared with no
Server and Client Computer scratches
5 Switch /Hub PCs 1 Minimum 4 port
6 Cable Tester PCs 1 Functional
7 Crimper PCs 1 Functional
8 MS-Office 2007 software PCs 1 Functional

Note: Materials and tools may be modified by the Assessor, depending on the actual job
performed, and location & the standard installation practices of the country.

Candidate’s package for Hardware and Network Servicing L-III V-I

(Qualification Based)