List of Daily Working Activities during Internship Program

Week Task Performed

General Banking Department:

 Introducing to the banking environment

 Introducing with employees and staffs
 Learning the usage of printer machine
 Learning the account opening process
1st Week
 Taking knowledge about issuing Debit card and
Credit card

General Banking Department:

 Opening new accounts of new customers

 Filling up Pay order form for customers
 Filling up Debit card application form
 Data entry in register book
2nd Week
 Gathering knowledge on JB PIN Cash

Customer Service Sector:

 Collecting my required data by using questionnaire

 Listening the problems of customers
3rd Week  Trying to help the customers providing required
information
 Observing customer’s attitudes and behavior

Customer Service Sector:

 Collecting my required data by using questionnaire

 Listening the problems of customers
 Trying to help the customers providing required
information
 Observing customer’s attitudes and behavior
1
4th Week  Focusing on my survey questionnaire

General Banking Department:

 Filling up Debit card application form

 Opening new accounts
5th Week  Work on JB PIN Cash
 Taking customer’s opinion informally
 Filling up Pay order form for customers

General Banking Department:

 Filling up Debit card application form

 Opening new accounts
 Work on JB PIN Cash
 Taking customer’s opinion informally
6th Week
 Filling up Pay order form for customers