Consumers Health

Health Education and Awareness Program

Paper presented by
Amba Datt Pant
Lecture (Health Education)
TU, Faculty of Education
Dadeldhura Multiple Campus
Dadeldhura, Nepal
Date: 14 July, 2023 (2080/03/29 BS)

“To keep the body in good health is a duty…otherwise we shall not be able to keep
the mind strong and clear.” – Buddha
 Presentation Overview
➢Title ➢Rights of the consumer
➢ Related Terminology ➢Health Fraud
➢Meaning and concept of ➢Duties of Consumer
consumer ➢Queries and Discussions
➢ Consumers Health and
Consumer Right “It is health that is the real wealth,
➢Types / Features of and not pieces of gold and silver.” –
Mahatma Gandhi
Consumer
Title of the Paper

Consumers Health (उपभोक्ता स्वास््य)

Education and Awareness Program

Picture: Siddharth Jain

https://www.mygov.in/task/poster-designing-competition-healthy-
lifestyle/
 Related Terminologies
➢ Consumer (उपभोक्ता): A person who purchase goods and services for personal use.
➢ Buyer (क्रेता): A buyer is a person who purchases finished goods typically for resale, for a firm,
government, or organization.
➢ Consumption (उपभोग): Use of goods or services.
➢ Manufacturer / Producer (उत्पादक): A person or company that makes goods for sale.
➢ Production (उत्पादन): Production is a process of combining various materials inputs and
immaterial inputs in order to make some thing for consumption.
➢ Utility (लाभ / उपयोगगता): of being a practical use.
➢ Market (वजार): The place where the transaction take place between buyer and seller.
➢ Marketing (गवगक्र): is a process by which the ownership of the products is changed in the market
place in exchange of its price.
➢ Price (मल्ू य): Amount of money required to purchases.
Meaning and Concept of Consumer

1. A consumer is the ultimate user of

goods and services. Thus everyone
is a consumer in one-way or the
other.
2. Consumers are those who finally
utilize the information, products,
or services.
Consumers Health and Consumer Right

1. When the information, product, and services are

related to the health, then it is known as
consumers health.
2. Consumers health refers to our decisions that
we make during purchases and use those
information and services that will have direct
effect on our health.
3. CH provides individuals with knowledge, skills,
attitudes, values, and capacity to become
responsible consumers.
4. Consumer right is the reference to a body by
law that protects service utilizers.
 Types / Features of Consumer
➢ Seasonal: such as umbrella buying in rainy season.
➢Personal: who purchase personal materials.
➢Organizational: such as government, organization.
➢Impulse Buyers: who buys eye catches materials.
➢Need based: such as buying mask during covid-19 pandemic.
➢Discount driven: consumer who buys something when he gets discount.
➢Habitual: such as smoker search the same brand.

“Water has a unique curative property which is not found in any other liquid.
Adequate intake of water drive out the toxins from our body and make the body
healthy” Rig Veda
 Rights of the consumer
Every consumer shall have the right to obtain quality goods and services, every consumer shall have the following rights:
1. right of easy access to goods or services,
2. right to choose quality goods or services at the fair competitive price,
3. right to be informed of the price, quantity, purity, quality etc. of the goods or services,
4. right to obtain information from the producer, importer or seller regarding the quantity, ingredient or percentage of
the substances contained in the goods made of or produced with the mixture of two or more than two substances,
5. right to be safe from the sale and distribution of the goods and services that inflict harm to the human body, life,
health and property,
6. right to get appropriate legal action taken against the unfair trade and business activities,
7. right to obtain compensation against harm and injury caused with the use of goods or services,
8. right to receive remedy or hearing from the competent authority or entity on the protection of the rights and
interests of the consumers,
9. right to get consumer education.
The Consumer Protection Act, 2075 (2018)
https://www.lawcommission.gov.np/en/wp-content/uploads/2019/09/The-Consumer-Protection-Act-2075-2018.pdf
Health Fraud

Health fraud is the dishonest promotion,

advertising, distribution, or sale of articles
claimed to be effective in diagnosing,
preventing, curing, or treating an illness, or
condition, or proving a beneficial effect on
health but have not scientifically proven safe
and effective.
 Duties of Consumer
1. Buying quality product at reasonable price.
2. Check weight and measures before making purchases.
3. Reading the level carefully before purchase.
4. Receive bills, cash received warrantee etc.
5. Shopping carefully and wisely.
6. Understanding the terms of sale.
7. Reading and follow instructions.
8. Buy legal product, do not promote black and gray market.
9. Respect the environment.
10. Conform MRP, Expire date, and manufacture date carefully.
 Thank You very Much !
Queries are Highly Appreciated !