Misrak Poly-Technic College

LO5: Prepare and Deliver Training on Use of Modified System

5.1. Preparing Training to Meet Client Needs and Changed System:

5.1.1 Analyzing Client Needs:

Understand Client Requirements:
Begin by conducting a thorough analysis of the client's needs and requirements. This
involves understanding the specific changes in the system and how they impact user
interactions.
Identify System Modifications:
Clearly identify and document the modifications made to the system. This includes
changes in features, functionalities, user interfaces, and any new tools or processes
introduced.
Customization for Client Needs:
Tailor the training program to address the unique needs of the client. Consider the
organization's industry, workflow, and any specific challenges or opportunities related to
the modified system.
5.1.2 Designing Training Content:
Learning Objectives:
Define clear learning objectives that align with the client's needs and the changes in the
system. Outline what participants should be able to do after completing the training.
Interactive Training Materials:
Develop engaging and interactive training materials, such as presentations,
demonstrations, and hands-on exercises. Ensure that the content effectively
communicates the modified system's features and functionalities.
User-Focused Approach:
Adopt a user-focused approach by incorporating real-world scenarios and practical
examples. This helps participants relate the training content to their daily tasks and
challenges.
Addressing System Challenges:
Anticipate potential challenges that users might face with the modified system. Develop
solutions and provide proactive guidance on how to overcome any obstacles.
5.1.3 Tailoring Delivery Methods:
Flexible Training Formats:
Offer flexible training formats to accommodate different learning styles. This may
include in-person sessions, virtual training, video tutorials, or a combination of these
based on the client's preferences.
Customized Training Schedule:

TTLM: Prepare and Deliver Training on Use of Modified System Page 1

 Misrak Poly-Technic College

Work with the client to establish a training schedule that aligns with their operational
needs. Consider factors such as shift patterns and peak work hours to minimize
disruptions.
Incorporate Feedback Loops:
Implement mechanisms for gathering feedback during the training preparation phase.
This ensures that any necessary adjustments can be made before the actual delivery.

5.2. Delivering Prepared Training for Appropriate Client:

5.2.1 Conducting Training Sessions:

Engaging Presentation:
Deliver engaging presentations that capture participants' attention and maintain their
interest throughout the training session. Use a variety of media and interaction
methods.
Hands-On Exercises:
Include hands-on exercises that allow participants to apply their knowledge of the
modified system in a controlled environment. This enhances retention and practical
understanding.
Q&A and Clarifications:
Encourage questions and provide clarifications during the training session. Address any
concerns or uncertainties participants may have about the modified system.
5.2.2 Adapting to Audience Needs:
Flexible Delivery:
Be adaptable and responsive to the unique needs of the audience. Tailor your delivery
based on participants' feedback, skill levels, and areas of interest.
Addressing Concerns:
Proactively address any concerns or resistance to change. Emphasize the benefits of the
modified system and how it improves workflow efficiency or addresses specific pain
points.
Interactive Discussions:
Facilitate interactive discussions among participants to encourage knowledge sharing
and peer learning. This fosters a collaborative learning environment.
5.2.3 Evaluation and Feedback:
Continuous Assessment:
Incorporate continuous assessment methods throughout the training to gauge
participants' understanding. This can include quizzes, discussions, and practical
demonstrations.
Feedback Mechanisms:

TTLM: Prepare and Deliver Training on Use of Modified System Page 2

 Misrak Poly-Technic College

Establish mechanisms for participants to provide feedback on the training content,

delivery, and the usability of the modified system. Use this feedback for continuous
improvement.
Post-Training Support:
Offer post-training support to address any lingering questions or challenges participants
may face as they begin to use the modified system in their daily tasks.

Conclusion

In summary, preparing and delivering training on the use of a modified system requires
a thorough understanding of client needs, meticulous content preparation, and a
flexible delivery approach. By tailoring the training to the specific changes in the system
and considering the diverse needs of participants, facilitators can ensure a successful
transition to the modified system and enhance user proficiency and satisfaction.
Continuous evaluation and feedback loops contribute to ongoing improvement and
optimization of the training process.

Self-check

Multiple-Choice Questions on Prepare and Deliver Training on the Use of Modified

System:

1. What is the primary focus when preparing training for a modified system?
A) Vendor requirements
B) Organizational goals
C) Employee preferences
D) Industry trends
2. When adapting training to meet client needs, what should be considered regarding
the changed system?
A) Ignoring system changes
B) Highlighting system complexities
C) Aligning training with system modifications
D) Postponing training sessions
3. What is the benefit of tailoring training to client needs?
A) Increased training cost
B) Improved user satisfaction
C) Slower adoption of changes
D) Minimal impact on daily operations
4. In preparing training for a modified system, what is the significance of
considering client needs?

TTLM: Prepare and Deliver Training on Use of Modified System Page 3

 Misrak Poly-Technic College

A) Compliance with industry standards

B) Enhancing user engagement
C) Focusing solely on technical aspects
D) Reducing training duration
5. What is a critical aspect of delivering training for a modified system?
A) Ignoring user feedback
B) Using technical jargon extensively
C) Ensuring relevance to the client's context
D) Conducting one-time training sessions
6. What should trainers prioritize during the delivery of training for a modified
system?
A) Minimizing interaction with participants
B) Strict adherence to a predetermined schedule
C) Encouraging questions and interaction
D) Ignoring participant skill levels
7. How can trainers address resistance to change during training delivery?
A) Avoid discussing system modifications
B) Focus on theoretical aspects
C) Clearly communicate the benefits of the changes
D) Skip practical demonstrations
8. Why is it important to tailor training delivery methods to the appropriate client?
A) To minimize user engagement
B) To accommodate diverse learning styles
C) To discourage user feedback
D) To expedite the training process
II. True or False Questions

True or False Questions on Prepare and Deliver Training on Use of Modified

System

1. When preparing training for a modified system, it is unnecessary to consider the specific
needs of the client; a generic approach is sufficient.
2. The preparation of training for a modified system should take into account any changes
to the system and address them in the training materials.
3. Adapting training content to the client's needs is not essential when the system has
undergone modifications.
4. When preparing training for a modified system, it is not important to communicate the
reasons behind the system changes to the participants.
5. Delivering prepared training involves presenting the material in the same way regardless
of the audience's background or familiarity with the system.

TTLM: Prepare and Deliver Training on Use of Modified System Page 4

 Misrak Poly-Technic College

6. Customizing the delivery of training based on the client's level of expertise and
familiarity with the modified system is a crucial aspect of effective training.
7. Delivering training for a modified system does not require addressing any concerns or
questions raised by the participants during the session.
8. A successful training session for a modified system does not require any post-training
support or follow-up with the participants.

III. Fill in the Blanks - Prepare and Deliver Training on Use of Modified System:

1. When preparing training for the use of a modified system, it's essential to tailor the
content to _________.
2. Conduct a thorough _________ to identify specific requirements and expectations of the
client for the modified system training.
3. The training material should reflect the modifications made to the system and address
any changes in _________.
4. Ensure that the training meets the _________ of the client, aligning with their goals and
objectives for the modified system.
5. Incorporate hands-on exercises and practical examples that directly relate to the
_________, ensuring a more effective learning experience.
6. Provide training materials, such as manuals and guides, that are updated to reflect the
_________ of the system.
7. The training plan should include a clear outline of topics, sessions, and a schedule that
accommodates the _________ of the client.
8. Encourage interaction and questions during the training sessions to ensure participants
can _________ concepts related to the modified system.
9. When delivering training, consider the participants' background and skill levels to
ensure the content is _________ to their needs.
10. Engage participants actively in the learning process, providing opportunities for hands-
on practice to reinforce their understanding of the _________.
11. Deliver the training using a variety of _________, such as presentations, demonstrations,
and group activities.
12. Encourage participants to share their experiences and challenges, fostering a
collaborative learning environment that enhances _________.
13. The delivery of training should be paced appropriately, allowing participants to _________
and apply the concepts introduced.
14. Regularly assess participants' understanding through quizzes or practical exercises to
gauge their _________ with the modified system.
15. Provide additional resources, such as contact information for support, to assist
participants in _________ after the training is completed.

TTLM: Prepare and Deliver Training on Use of Modified System Page 5

 Misrak Poly-Technic College

16. Conduct a post-training evaluation to gather feedback on the delivery and identify areas
for _________ in future sessions.
17. The delivery of training should be a dynamic process, allowing for _________ based on
participant feedback and evolving needs.
18. The trainer's ability to communicate effectively and adapt to the participants' learning
styles is key to a successful _________ of training.

TTLM: Prepare and Deliver Training on Use of Modified System Page 6