Release Noteso

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Release Notes
8.2 Patch
CONTENTS
Introduction.............................................................................................................................................................1
Target environment................................................................................................................................................1
Bug addressed in 8.2.0 Patch...............................................................................................................................1
Customer Responsibilities....................................................................................................................................1
Deployment.............................................................................................................................................................2
Scope..................................................................................................................................................2
Assemblies.........................................................................................................................................2
Web Application Deployment................................................................................................................................3
Steps to deploy the Patch................................................................................................................................... 3
Web Application Deployment Rollback................................................................................................................3
To roll back the Patch once it has been deployed follow these steps.................................................................3
Introduction
This document describes the installation procedures, addresses the possible issue, and helps further in finding
out the root cause of the issue noticed in NBS Environment on Respond 8.2.0.

Target environment
This Patch is for
 Respond Web Application

Bug addressed in 8.2.0 Patch.

Bug Description
Patch to detect configuration loop or faulty configuration

Changes
415877
 Adding logs to find the faulty configuration causing IIS crashes.

Customer Responsibilities
This patch has been released for use by Respond Product Management and has been subject to Quality
Assurance by the Respond Engineering function through the Aptean Quality Assurance process. The customer
should ensure that they take appropriate measures to test the patch.
The customer takes responsibility for
• Verifying that the patch resolves their issue and is appropriate for deployment in their environment and
for use with their configuration.
• Deployment of the patch.
• Continued live usage and acceptance.
Aptean accepts no responsibility for the loss of data from the incorrect application of this patch.
Deployment
Scope
TARGET APPLICABLE ROLLOUT OPTIONS

Web Application Yes Phased

Assemblies
ASSEMBLY NAME OLD VERSION NEW VERSION

CdcSoftware.Respond.DataAccess.dll 8.2.0.555 / 8.2.0.610 8.2.0.620

CdcSoftware.Respond.BusinessLayer.dll 8.2.0.555 / 8.2.0.610 8.2.0.620

Web Application Deployment
Steps to deploy the Patch.

No. Task

1 Ensure that IIS has stopped.

Create a backup folder C:\Backup\Respond\Website

2 NOTE: The backup folder can be any writable folder.

1. Open Web Config file of the Web Application

2. Add the following key under app settings of Web Config.
<add key="AdvancedLoggingDirectory" value="" />
3 Value is the path to where logs will be added. Ensure to have appropriate permissions
for the path for required application.

Replace the above files with the files provided. Make sure to keep a backup of the original
4
files in the backup folder created.

5 Start IIS and check if Respond Web Application works as expected.

Note: Share the logs created in the path specified in Web Config to Aptean via share point (which will be
communicated from Aptean Support). Once logs are shared its recommended to delete them.

Web Application Deployment Rollback

To roll back the Patch once it has been deployed follow these steps.

No. Task

1 Ensure that IIS has stopped.

From the backup C:\Backup\Respond\Website folder copy the files back to the respective
2
locations.

3 Start IIS and check if Respond Web Application works as expected.