Certified Facility Manager

11 Core
Competencies
of a Facility
Manager
1/12

1. Project Management
Sub-competencies include; planning
and design, execution and delivery, and
evaluation.
2/12

2. Leadership & Strategy

Sub-competencies include; strategic
planning and alignment with the
demand organization; policies,
procedures, and compliance; individual
and team management; leadership,
change management and more..
3/12

3. Operations & Maintenance

Sub-competencies include: buildings;
building systems; infrastructure and
grounds; furniture, fixtures and
equipment (FF&E); physical safety and
security; operations and maintenance
processes; and more...
4/12

4. Finance & Business

Sub-competencies include: operational
and capital budgeting, evidence-based
decision-making process, procurement,
contracting, financial analysis, reporting.
5/12

5. Sustainability
Sub-competencies include: energy
management, water management,
materials and consumables
management, waste management,
workplace and site
6/12

6. Communication
Sub-competencies include: planning,
delivery, evaluation
7/12

7. Human Factors
Sub-competencies include: workplace
environment, occupant services,
occupant health, safety and security
8/12

8. Performance & Quality

Sub-competencies include:
performance management and quality
management.
9/12

9. Technology
Sub-competencies include: technology
needs assessment and implementation,
data collection and information
management, maintenance and
upgrade of technology systems,
protection and cyber-security
10/12

10. Real Estate

Sub-competencies include: real estate
strategies; real estate assessment,
acquisition and disposal; real estate
asset management; space
management; major projects and new
construction
11/12

11. Risk Management

Sub-competencies include: risk
management planning; emergency
preparedness, response and recovery;
facility resilience and business continuity
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