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269-645200 Rev 03 - PVE - EDX Software Install - 06-22-16
269-645200 Rev 03 - PVE - EDX Software Install - 06-22-16
Scope This procedure is to be followed when configuring desktop and laptop computer systems. This
procedure is written with the commonality of most computer system’s setup. However, any settings
in this procedure may be superseded by the specific loading procedure for that system if required.
Sections designated as “Option:” pertain to specific features that may or may not be relevant to the
customer ordered configuration. These sections should be verified with the customer ordered
configuration then the appropriate actions taken.
Also, certain items are not required to be set up. These have been labeled with the words (required),
(recommended), or (optional) next to the task. Required items are mandatory, recommended items
are suggested for consistency, and optional items do not affect performance or consistency of the
application software.
Other requirements
Display resolution: Minimum of 1024 x 768 pixels.
Operating system: 32-bit Microsoft WIndows 7 or Windows XP (SP3).
269-645200 Rev 03
© 2012 - 2016 Natus Medical Incorporated or one of its subsidiaries. All rights reserved.
Natus is a registered trademark of Natus Medical Incorporated. All product names appearing on this document are trademarks or registered trademarks owned,
licensed to, promoted or distributed by Natus Medical Incorporated, its subsidiaries or affiliates. All other trademarks are the property of their respective owners.
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Technical support
Domestic International
Natus Neurology Incorporated Natus Neurology Incorporated
3150 Pleasant View Road Phone: 0049 (0) 180 501 5544
Middleton, WI USA 53562 Fax: 0049 (0) 89 83942777
1-800-356-0007 service.europe@natus.com
madison.helpdesk@natus.com www.Natus.com
www.Natus.com
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Section 1
Configure the Computer
2. On the Set Up Windows screen, type in the user name Nicolet, enter the “Computer name:”
as EDX_System Serial Number. For example, “EDX_RW101234M”. Then click Next.
3. On the Set Up Windows screen, leave all password edit box fields blank and click [Next].
4. When the Microsoft Software License Terms screen is displayed the first time the laptop is
started, check both “I accept …” check boxes and click Next.
5. When the help protect your computer screen appears, select Ask me later
6. On the Time and date settings window, select the correct time zone for where the system will
be shipped, set the current date and time and click Next.
2. Ensure that the “Rec. Playback ” item is displayed in the recording devices list on the
“Recording” tab of the “Sound” window. Note this might also appear as “Stereo Mix”
depending on the PC type and the drivers loaded.
3. If “Rec. Playback” is not displayed the device will be either be disabled or not present in the
system. To enable the device take the following steps.
a. Right click in the area below the last item in the recording device list.
b. Check the Show Disabled Devices option. Rec. Playback should now be displayed.
c. Right-click on the Rec. Playback device (or “Stereo Mix” as available) and select
Enable.
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2. Unpin “Windows MediaPlayer” by right clicking on the Windows Media player icon on the
taskbar and click on Unpin this program from taskbar.
3. Unpin “Internet Explorer” by right clicking on the Internet Explorer icon on the taskbar and
click on Unpin this program from taskbar.
3. Click System.
a. Click “System protection”.
b. Under the System Protection tab, highlight OS (C:) (System) and click Configure.
c. Select “Turn off System protection” and click Apply.
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F. Control Panel Settings
1. Click User Accounts.
a. Click Change your picture. (recommended).
b. Select the Orange flower (as shown) and click Change Picture.
NOTE: You may need to scroll down on the window to see the Change Picture button.
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n. On the Java Control panel window, click Apply and then OK to apply this change.
o. Click Action Center (recommended).
p. Click Change Action Center settings.
q. Click Windows update settings and :
i. For important updates select Never check for updates and check allow all users to
install updates and click OK.
ii. Uncheck all message check boxes on Change Action Center settings window.
i. Drag the control to Never notify. Click OK. Also click YES to allow the user
account settings to change the computer.
s. Click Control Panel Home.
l. Close the Libraries window by clicking the X in the upper right hand corner of the
window.
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G. Internet Explorer Setup
1. Click on the Windows Start icon in the lower left corner of the screen and begin to type
internet explorer in the find box until internet explorer is highlighted and displayed in the
programs portion of the window. Click on the highlighted Internet Explorer link.
4. Select the Advanced tab, and scroll down to the security section. Check the Allow active
content to run in files on My Computer checkbox. Click Apply and then OK.
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Section 2
Software Load Instructions for
Nicolet EDX Viking Systems
IMPORTANT: For consistency purposes, the following procedure should be performed in the
order presented in this document for options that are ordered with the system:
A. Adobe Reader 1. Place the 482-645400 CD in the CD drive and navigate to the AdobeReader_v10.0.0 folder.
Right-click on AdobeReader1000_en_US and select Run as Administrator.
2. Click Install.
3. When the install is complete, click Finish.
4. From the Windows desktop double-click the Adobe Reader shortcut and click Accept.
5. From the menu bar, click Edit, then select Preferences.
6. From the ‘Preferences’ window under “Categories,” select Updater.
7. Check Do not download or install updates automatically and click OK.
8. Close the Adobe Reader application.
9. From the Windows desktop, right-click the Adobe icon and click Delete.
10. Click Yes.
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1. Insert the 482-640000 NicVue installation CD into the DVD/CD drive of the PC.
NOTE: If auto run does not launch the Options screen, then from the disc, open Apps.hta.)
NicVue 3 Installation
1. Insert the 482-644600 NicVue installation CD into the DVD/CD drive of the PC. (Note: If
auto run does not launch the ‘Options’ screen, then from the disc, open ‘Apps.hta’.)
a. Click Install NicVue 3 Client on the ‘Options’ screen.
b. Click Install on the NicVue 3.0 Client screen.
c. Click Next> on the Welcome to ….. Client’ screen.
d. Select I accept the terms….agreement and Click Next> on the ‘License Agreement’
screen.
e. Click Install on the ‘Ready to Install…’ screen. NicVue v3.x.x will now begin to load.
f. Click Finish on the ‘InstallShield Wizard Completed’ screen.
g. If the ‘Options’ screen appears, click Exit.
h. Close any open windows and eject the NicVue installation CD from the DVD/CD drive
i. Log back in as Nicolet after re-boot.
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[ x ] Install Master Software
[ x ] Install Settings
[ x ] Install Demo Data
7. Ensure the following options are checked, checking any un-checked options, then click Next:
[ x ] Install NicVue Configuration for Viking (only appears when NicVue is installed)
[ x ] Install NCS Settings
[ x ] Install EMG Settings
[ x ] Install EP Settings
[ x ] Install MMP/IOM Settings
[ x ] Install Report MSW Settings
[ x ] Install Studies
8. Click Start to begin installing the Viking EDX software.
9. Select the Yes, I want to restart my computer now option and select Finish.
10. After rebooting the system, log in as Nicolet user.
E. Nicolet Folder 1. Use the Windows Explorer to navigate to the Nicolet folder on the appropriate drive:
Sharing a. Desktop PCs: D: drive.
b. Laptop PCs: C: drive
2. Right-click on the Nicolet folder and select Properties.
3. In the Nicolet Properties window, select the Sharing tab and click on Share.
4. When the File Sharing window appears select Everyone using the drop down list and click
Add. Everyone should now appear in the user share list.
5. In the user share list click on Everyone and change the permission level to Read/Write.
6. Click on Share.
7. Click No, make the network that I am connected to a private network.
8. Click Done, then Close. All file sharing windows should now be closed.
9. Close the Windows Explorer window.
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• From the main navigation screen place the mouse pointer over the word
“Help”, then from the menu select “Software Packages”
2. If NicVue is installed skip to step 4. For Viking without NicVue the Viking License Manager
Wizard will open.
a. Select the License Manager and click Next >.
3. Click Register on the License Manager screen
4. License Registration Wizard screen #1.
a. Select Register Online, click Next >.
5. License Registration Wizard screen #2.
a. Select the Installed Application software to activate a license from the pull down menu
and click Next >.
6. License Registration Wizard screen #3.
a. Enter the Activation Code into the ‘Activation Code:’ box and click Register. (This
example uses activation code: NCM123456.)
7. If more software needs to be activated, repeat steps 4 to 7 and activate the other software
appropriately; otherwise proceed.
8. License Registration Wizard screen #4.
a. Verify the correct software/options are enabled and then click Done.
9. The following events will depend on the software activation process.
a. For Viking activation without NicVue, at the Viking License Manager Wizard screen
click Finish.
i If VQ drivers are not yet installed, a “hardware failed” message popup may occur.
Click Cancel, OK to start VQ without the hardware.
b. For NicVue installed systems, click OK on the NPA screen.
10. Software licensing activation is complete.
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5. To add a configuration do the following:
a. Click on the next available System Name field and choose the appropriate name from the
coinciding pull down menu. Do this for the rest of the fields in that row.
b. Add a configuration for any other archive device(s) that are installed in the system.
6. When finished, select OK and then select OK for any DCM error messages that appear, then
click OK.
7. Close NicVue when finished.
K. EDX User Manuals 1. Insert the EDX User Manuals CD, part number 482-645400 into the CD drive. The setup
program should start up automatically.
2. Select, right-click, and drag a copy of the “269-640100 Rxx – Nicolet EDX User -
English…” PDF file onto the desktop, so that it lines up under the other icon shortcuts on the
left side of the desktop. Select Copy Here to place the icon.
3. On the desktop, right-click on the desktop shortcut to the user manuals folder and select
Rename.
4. Edit the text by typing in EDX User Manuals.
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L. Verify Viking System 1. Connect a stereo audio cable between the PC speaker out and the EDX base Line In connector.
Software 2. Connect a Viking Control panel to the EDX base.
3. From the Main Viking EDX screen, click Run Tests.
4. Click on the EMG icon.
5. Click the EMG button on the control panel.
6. If the display is not running, press the Switch button on the control panel.
7. With the amplifier on, tap one of the amplifier DIN connectors with your finger to induce
some noise and then click the Store button.
8. Click Playback to see the noisy waveform and to hear the noise.
NOTE: You may need to adjust the volume on the control panel to hear the playback noise.
M. Supplies Catalog 1. Place the 482-645400 R00 - EDX User Guide into the CD drive, Open Computer if it isn’t
already, then open CD drive.
2. Select, right-click, and drag a copy of the “169-434700…” PDF file onto the desktop, so that
it lines up under the EDX User Guide shortcut. Select Copy Here to place the shortcut.
3. On the desktop, right-click on the Supply Catalog desktop shortcut and select Rename.
4. Edit the text by typing in Supplies Catalog, followed by the Enter key.
N. Empty Recycle Bin 1. From the Windows desktop right-click on the Recycle bin icon and click Empty Recycle Bin.
(optional) 2. Click Yes to delete the files.
O. Clear the Event 1. From the Windows desktop, right-click Computer and then click Manage.
Viewers (optional) 2. Expand the following sections as needed: System Tools, Event Viewer, Windows Logs.
3. Clear all the logs listed under Windows Logs:
a. Right-click the log and click Clear Log….
b. Click Clear to the ‘Event Viewer’ pop-up.
4. Close the ‘Computer Management’ window.
P. Defragment the Hard 1. From the Windows desktop, click Start > Control Panel.
Drive(s) (optional) 2. Click Performance Information and Tools
3. Click Advanced tools.
4. Click Open Disk Defragmenter.
5. From the ‘Disk Defragmenter’ window under “Current Status”, highlight the C: drive.
6. Click Defragment disk. Under “Progress” there will be an update of what is happening to the
drive.
7. Once the progress has finished (went blank).
8. If a D: drive is present, repeat steps 5 to 7 on the D: drive.
9. Click Close.
10. Close the ‘Advanced Tools’ window.
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Q. Create a System 1. From the Windows desktop, click Start > Control Panel.
Restore Point 2. Click System.
(recommended) 3. Click System Protection.
4. In the ‘System Properties’ window under “Protection Settings,” highlight the C: drive then
click Configure.
5. Check Restore system settings and previous versions of files then click OK.
6. Click Create on the ‘System Properties’ window.
7. Type factory in the ‘System Protection’ pop-up then click Create.
8. Click Close to the ‘System Protection’ pop-up.
9. Click OK to the ‘System Properties’ window.
10. Click Control Panel Home.
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Section 3
Software Load Instructions for
Nicolet EDX Synergy Systems
NOTE: For consistency purposes, the following procedure should be performed in the order
presented in this document for options that are ordered with the system:
A. Confirm Language 1. From the Windows desktop, click Start > Control Panel.
Format 2. Click Region and Language, the “Region and Language” pop-up will appear.
3. From the “Formats” tab, verify ‘Format:’ is appropriate for the system destination/language.
The format should be one of the following:
a. English (United States)
b. English (United Kingdom)
c. German (Germany)
d. Spanish (Spain)
4. If required, modify the setting by selecting the correct option from the “Format” drop down
list.
5. Click OK to close ‘Region and Language’
6. Close the Control Panel.
B. Option: Install, 1. Use the MS Office 2010 disk for the following:
Activate, & Setup MS 2. Insert Office 2010 CD from the Report MS Office package and run SETUP.EXE.
Office 2010 3. Enter product key number from MS Office 2010 package.
4. Check the “Attempt to automatically update” check box and click [Continue] when it
validates the product key.
5. Check the “I Accept the terms of the agreement” check box and click [Continue]
6. Uncheck “Include a free trial of Microsoft Office Professions 2010” and click [Customize]
7. Click the “Installation Options” tab.
a. Click Microsoft Powerpoint, a menu will drop down. Click “Run all from My
Computer”
b. Continue by setting Microsoft Word, Office Shared Features, and Office Tools as
”Run all from My Computer”.
c. For all others, click and set as “Not Available”.
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C. Option: NicVue NicVue 2.9.1 Installation. If NicVue 3 is to be loaded, skip to NicVue 3 section below.
1. Insert the 482-640000 NicVue installation CD into the DVD/CD drive of the PC.
NOTE: If auto run does not launch the Options screen, then from the disc, open Apps.hta.)
NicVue 3 Installation
1. Insert the 482-644600 NicVue installation CD into the DVD/CD drive of the PC.
NOTE: If auto run does not launch the ‘Options’ screen, then from the disc, open Apps.hta.
D. Adobe Reader 1. Place the 482-645400 CD in the CD drive and navigate to the AdobeReader_v10.0.0 folder.
Right-click on AdobeReader1000_en_US and select Run as Administrator.
2. Click Install.
3. When the install is complete, click Finish.
4. From the Windows desktop double-click the Adobe Reader shortcut and click Accept.
5. From the menu bar, click Edit, then select Preferences.
6. From the ‘Preferences’ window under “Categories:” select Updater.
7. Check “Do not download or install updates automatically” and click OK.
8. Close the Adobe Reader application.
9. From the Windows desktop, right-click the Adobe icon and click Delete.
10. Click [Yes].
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E. Synergy Acquisition 1. Insert the Synergy Client installation CD, part number 482-645500 into the CD drive. The
Software setup program should start up automatically.
2. Click Next.
3. Check Accept license agreement and click Next.
4. Check Acquisition System and click Next.
5. Enter system serial number from the supplied licensing form and click Next.
6. Click Next to accept default application program destination.
7. Click Next to begin installation.
8. Click Install to install the device driver.
9. Click Install this driver anyway.
10. Click Next to Finish Install.
11. Click OK to reboot the PC.
12. The Synergy software load is complete.
F. Synergy Software 1. Apply any available updates to the Synergy software. The updates will be released by means
Update/Patch of an update disk which will accompany the Client Installation media.
2. Click Close and remove the installation media.
G. Create and Apply 1. For creating and applying the Synergy License, refer to the FRM 0309 Rev 00 Synergy
Synergy Software Software License Letter.
License
H. Option: 1. Contact customer support for licensing and set up of systems ordered with the GDT option
GDT Setup
I. EDX User Manual 1. Insert the EDX User Manuals CD, part number 482-645400 into the CD drive. The setup
program should start up automatically.
2. Select, right-lick, and drag a copy of the “269-640100 Rxx – Nicolet EDX User - English…”
PDF file onto the desktop, so that it lines up under the other icon shortcuts on the left side of
the desktop. Select Copy Here to place the icon.
3. On the desktop, right-click on the desktop shortcut to the user manuals folder and select
Rename.
4. Edit the text by typing in EDX User Manuals.
J. Option: Synergy 1. If the Synergy Server option has been ordered, insert the Synergy Server CD, part number
Server xxxx into the CD drive. The setup program should start up automatically.
2. Close any running Synergy applications before proceeding with the Synergy Self
Help installation.
3. Locate and run the file Setup.exe.
4. Click OK on the Synergy Server window if it appears.
5. Click Next on the remainder of the Synergy Server windows until the Synergy Server software
load is complete.
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US Only Default Test Folders
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F. Synergy Language 1. From the Synergy main menu, click System > System Configuration.
Settings 2. Set the Notch Filter Setting is as follows:
a. 60Hz for US systems.
b. 50Hz for all other language configurations.
3. Click OK.
4. From the Synergy main menu, click System and then Setup User.
5. Highlight the Administrator user and click Edit User, the User Setup window should open.
6. Set the Temperature, Weight, and Height measurement units as follows:
a. Fahrenheit/Imperial for US systems.
b. Celsius/Metric for all other language configurations.
c. Keep (cm) as the default for Distance Format.
7. Click OK.
8. Click Exit to close the User Manger window.
9. If audiology transducers have not been ordered, close Synergy and skip the next section.
Otherwise proceed to the next step.
G. Option: Load 1. If Audiology Transducers are ordered as part of the system, do the following steps.
Audiology Transducer 2. From the Synergy main menu, click System and select Transducer Calibration.
Calibration Data 3. Use one “Trans. #” calibration tab for each transducer type that has been ordered. If multiple
transducers are ordered, assign tabs using the order shown in the table “Audio Transducer
Calibration Files” below.
4. With the first available transducer tab selected, import the SPL and nHL file appropriate to the
transducer type according to the table “Audio Transducer Calibration Files” below by
following these instructions.
a. Click on [Import] under SPL Calibration, the Import SPL window will open.
b. Highlight the required SPL calibration file and click [Open], the Import SPL window will
now close.
c. Click on [Import] under nHL Calibration, the Import nHL window will open.
d. Highlight the required nHL calibration file and click [Open], the Import nHL window
will now close.
e. Click [OK] then [Yes] to apply the change.
5. Repeat for each Transducer.
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6. Close the Synergy application.
Transducer Type SPL Calibration File nHL Calibration File Type Label
H. Option: Synergy to 1. If the NicVue application was installed after the Synergy Acquisition software then the
NicVue Setup following steps should be carried out. Otherwise, disregard this section.
a. Create a data folder for Synergy.
i. Use the Windows Explorer to navigate to the Nicolet folder on the D: drive.
ii. Create a sub folder within “Nicolet” called SynData before closing the File Explorer.
b. Use the SynergyDatabaseManager application to enable HIS mode and apply the required
NicVue configuration settings.
i. Open the SynergyDatabaseManager application from the Program menu (Start > All
Programs > Carefusion > Synergy > Utilities).
ii. Log on to the program using the credentials Administrator for the user name and
admin as the password.
v. Click on Setup to open the “HIS mode setup” window. Go to the Exported Results
tab and ‘check’ the Report Document option. Ensure that Report 1 is selected
before clicking OK to apply the settings.
vi. With Slave Mode checked select NicVue for the “Communications Protocol” (from
the drop down menu). The “NicVue Configuration” window should now open.
vii. Go to the Reports tab and enter the UNC path to the Synergy data folder in the
“Destination Path” field. E.g. \\EDX-YYXXXX\Nicolet\SynData where EDX-
YYXXXX is the system computer name. Click OK to apply the settings.
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a. For all systems this begins with the opening of the software requiring activation. Double
click the relevant software icon on the Windows desktop.
b. If this is a first time license the License Manager should open prior to the software’s start.
(skip to step 3)
c. If the software has been previously licensed you will have to use the following methods to
update the current license
i For systems with NicVue installed (NicOne cEEG always has NicVue installed):
• If NicVue has already been licensed, then the NicVue window will appear.
• From NicVue’s toolbar, select Tools > Licensing… to open the License Manager.
ii For systems with Viking related software only:
• From the main navigation screen place the mouse pointer over the word “Help”,
then from the menu select “Software Packages”
2. If NicVue is installed skip to step 4. For Viking without NicVue, the Viking License Manager
Wizard will open.
a. Select the License Manager and click Next >.
3. Click Register on the License Manager screen.
4. License Registration Wizard screen #1.
a. Select Register Online and click Next >.
5. License Registration Wizard screen #2.
a. Select the Installed Application software to activate a license from the pull down menu
and click [Next >].
6. License Registration Wizard screen #3.
a. Enter the Activation Code into the ‘Activation Code:’ box and then click Register. (This
example uses activation code: NCM123456.)
7. If more software needs to be activated, repeat steps 4 to 7 and activate the other software
appropriately; otherwise proceed.
8. License Registration Wizard screen #4.
a. Verify the correct software/options are enabled and then click Done.
9. The following events will depend on the software activation process.
a. For Viking activation without NicVue, at the Viking License Manager Wizard screen
click Finish.
b. If VQ drivers are not yet installed, a “hardware failed” message popup may occur. Click
Cancel and OK to start VQ without the hardware.
c. For NicVue installed systems, click OK on the NPA screen.
10. Software licensing activation is complete.
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c. First Name: test
5. Click OK.
6. Highlight the created patient and click on the Synergy icon (and if needed Acquire). Ensure
Synergy starts and the created patient is loaded under the “Current Patient” fields of Synergy.
a. Acknowledge messages relating to Reporting/Word if the Office product is not installed.
7. Click End Visit and ensure that focus returns to the NicVue application.
D. Supplies Catalog
1. Place the 482-645400 R00 - EDX User Guide into the CD drive, open Computer if it isn’t
already, then open CD drive.
2. Select, right-click, and drag a copy of the “169-434700…” PDF file onto the desktop, so that
it lines up under the EDX User Guide shortcut. Select “Copy Here” to place the shortcut.
3. On the desktop, right-click on the supply catalog desktop shortcut and select Rename.
4. Edit the text by typing in “Supplies Catalog”, followed by the Enter key.
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2. Click System.
3. Click System Protection.
4. In the ‘System Properties’ window under “Protection Settings” highlight the C: drive then
click Configure.
5. Check Restore system settings and previous versions of files then click OK.
6. Click Create on the ‘System Properties’ window.
7. Type factory in the ‘System Protection’ pop-up then click Create.
8. Click Close to the ‘System Protection’ pop-up.
9. Click OK to the ‘System Properties’ window.
10. Click Control Panel Home.
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