WEEK 5

GROUP 1

AINA MAISARAH BINTI IBNE WALID (23100306)

AINA KAMILIA BINTI MOHD ZAINI (23100223)

RIFQAH HANNANI BINTI KAMAL ARIFFIN (23100264)

NUR ADREA DANIELLA BINTI MOHD AMIN DAVID (23100308)

LECTURE NAME: DR SUARIATI SAAD

COMMUNICATION
online vs face to face
 Online
sharing of information or communication over a computer
network or internet
Exp: whatsapp, telegram, video call in two communication
( can see face by video call )
people may use instant messaging, video chat, or social
networking
Face to face
two or more people can see and interact with each other
while communicate
Involves spoken words by non-verbal such as facial
expression, gestures and tone of service, body language
Real time interaction, giving feedback
exp, Team meetings ( team members together share news or
gather feedback
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Differences
online face to face
cost effective individual learning
doesn’t require in-person training
social aspect
no longer need to consider how many people
discussions and collaboration
can fit into a room
 Which is better?
While a lot of people may still prefer the discipline and familiarity that face-to-face
communication brings, there is no denying the immense benefits of online communication.
The self-paced nature of online communication content may be highly favorable to the
modern people – as well as organizations searching for new ways of managing employee
development and training in a post-COVID world.

This type of communication is more flexible than traditional learning and is generally more
practical for learners. However, a lot of learners still prefer the presence of a live
instructor to assimilate content better because of the unique advantages of instructor-
led training. Both learning methods are highly effective in their own ways. Choosing one
type of training over another is purely dependent on an individual’s learning style and
preference – as well as the course material at hand.
Thank
You!