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[This is [name] calling with SimpleFiber,

I need to speak to the person who handles your internet and phone/Are you the one that deals
with your internet and phone?
The reason for my call is that we help small businesses in the DFW area to lower their costs for
internet and phone
I'm reaching out because we've recently brought our high speed wireless internet to your area.
We’d like to come by and get a quote to you.

Prequalifying Questions(one or two is fine)


Who are you currently using today?
How long have you been with them?
How is everything going?
What are some of the things you like about what they provide?
What are some things that you think could be better?
If you could change one thing about their product/service, what would it be?
When was the last time you considered other options in this area?
(Sizing Question) How many _____ do you currently have?

Pain Points(if they rebuttal or say “they’re fine”)


A lot of businesses that I talk to have issues with:

Feel like they are paying too much


Experience low internet speeds or service disruptions
Unhappy with customer service
Are you concerned about any of those?
If they say they are happy: What are some of your favorite things about [current provider]?
Product/company info(if they ask about us or what we're offering)
We can double your current internet speed for the same price you're paying now, or keep you
at the same speed and reduce your bill by 20-30% and get you all new phones

We have hosted VOIP and it includes:


Tons of free included features:
Web portal
Call recording
Auto Attendant

Some ways we differ is that:


We offer free training on our products
and excellent customer support.

Name Drop

I worked with a business around the corner from you and provided our _______
This actually decreased their monthly spend by 20% and they ended up with a better package
of services with better customer service.

Close(Must set a definite time agreed upon for appointment)

Are mornings or afternoons a better time to schedule a quick meeting?

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