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SERVICE MA NUA L

BEVERAGE CENTER

KP 5000_CHARCOAL GREY
KP 5002_WHITE & CHOCOLATE
KP 5005_COOL GREY
KP 5006_METAL RED

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MAIN COMPONENTS

MA IN COMPONENTS
Overview of external parts

1. Water tank 10. Capsule holder


2. Power button, illuminated 11. Drip grid
3. Cold water indicator 12. Drip tray
4. Selection lever (cold / stop / hot) 13. Rating plate
5. Hot water indicator 14. Height adjustment (3 levels)
6. Locking handle 15. Power cord (e.g. with Swiss power plug)
7. Bin grid 16. Cleaning needle
8. Capsule bin 17. Water tank valve
9. LED lighting

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MAIN COMPONENTS

Overview of internal parts

1. Extraction head 6. NTC temperature sensor


2. Hot water pressure hose 7. Thermo fuses (2x)
3. Cold water pressure hose 8. Thermoblock
4. PCB assembly with power button 9. main pcb
5. Water tank connector 10. Pump

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MAIN COMPONENTS

Overview of extraction head parts


Top rear view.

Bottom front view.

1. Locking handle 5. Microswitch


2. Reed contact 6. Cold water pressure hose
3. Selection lever 7. Hot water pressure hose
4. Shutter assembly 8. Injector plate
(with cold/hot water indicators)

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MAIN COMPONENTS

Overview of rating plate

The rating plate


• can be found on the underside of the machine,
• may be of varying design, depending on the brand,
• carries the following information:

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MAIN COMPONENTS

Water circuit

1. Water tank with valve 7. Position hot


2. Filter and connector 8. F­connector
3. Pump 9. Injector plate
4. Thermoblock 10. Capsule holder
5. Selection lever 11. Injector
6. Position cold

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MAIN COMPONENTS

Technical data
Mains voltage
Europe (UK, CH, D, AU, F, I, SP, PT, CZ, SK, PL, NL) ........................... 230 V / 50 Hz
Russia .......................................................................................................220 V / 50 Hz
USA / Canada ...........................................................................................120 V / 60 Hz
Mexico .......................................................................................................127 V / 60 Hz
Brazil .........................................................................................................127 V / 60 Hz
Japan................................................................................................... 100 V / 50­60 Hz
South Korea ..............................................................................................220 V / 60 Hz

Approvals .......................................................................VDE, SEV, CE, UL, CUL, JET

Power consumption (at all voltages and frequencies) .......................... max. 1’500 W

Ratings (approx.)
Preheating .......................................................................................................... 8.0 Wh
1 small cup (40 ml, Espresso) ............................................................................ 3.0 Wh
1 large cup (110 ml, Lungo) .............................................................................. 8.3 Wh
1 travel mug (350 ml, Powder) ........................................................................ 25.0 Wh
Economy mode ................................................................................................... 0.1 W

Flow rates (± 50 ml/min)


R&G / Espresso................................................................210 ml/min at approx. 8.0 bar
R&G / Lungo.....................................................................230 ml/min at approx. 7.5 bar
R&G / Cappuccino............................................................210 ml/min at approx. 8.5 bar
R&G / Latte Macchiato .....................................................210 ml/min at approx. 7.5 bar
Powder / Milk ....................................................................320 ml/min at approx. 3.5 bar

Capacities
Water tank ................................................................................................................1.3 l
Drip tray...................................................................................................approx. 150 ml
Used capsules bin ....................................................................................approx. 8 pcs.

Temperatures
Safety temperature (thermal cut­off) ..................................................... 133 °C (271 °F)
Hot beverage outlet temperature.....................................85 °C ± 5 °C (185 °F ± 41 °F)
Permissible ambient temperature..................................... 5 °C ­ 45 °C (41 °F ­ 113 °F)

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MAIN COMPONENTS

Various data
Pre­heating time..................................................................................... approx. 30 sec.
Pump pressure max. ................................................................................ 13.5 ± 1.5 bar
Noise ........................................................................................................max. 65 dB(A)

Dimensions [mm]

Dimensions (D x W x H)................................................................. 196 x 316 x 312 mm


Power cord length ........................................................................................approx. 1 m
Weight of machine (without water).......................................................... approx. 3.7 kg

Distance drip grid to coffee outlet [mm]

Espresso ..............................................................................................................81 mm
Mug ....................................................................................................................125 mm
Tall glass ............................................................................................................155 mm
Travel mug .........................................................................................................183 mm

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OPERATING

OPERATING
Machine status
After switching on, an automatic self­test is performed to check if the
­ capsule holder is inserted (with reed­switch)
­ NTC is connected,
­ NTC is short circuited,
­ the thermoblock reaches the working temperature in about 30 seconds.

Operating modes and detected failures are indicated by LED signals of the power button
as listed in the following table:

Operating modes Power button LED signals

Economy mode / Off —

Heating up / self­test red, blinking, approx. 30 sec.

Ready green, steady

After beverage preparation (cool­


red, blinking, approx. 5 sec.
down time)

Descaling ready and during des­


green, slow blinking
caling cycle

Error mode red, rapid blinking

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OPERATING

Preparation, first use


The new machine has to be rinsed properly before first use according to the following A timer or stop
sequence: watch is helpful to
observe the rinsing
times.

1. Rinse water tank at first. Then fill 2. Check that capsule holder is empty
water tank with fresh, potable water. (no capsule) for the following rinsing
precedure.

The machine will


not work without a
capsule holder inserted.

Do not insert a
capsule yet.

3. Insert capsule holder and close 5. Make sure that selection lever is in
locking handle. central position.
4. Place a jug with enough capactiy 6. Connect mains plug.
under outlet.

The pre-heating
time is approx.
30 sec.

7. Switch machine ON. 9. Set selection lever at position (


8. Wait till power button lights up green. (cold water). Let water run through
for approx. 60 sec.

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OPERATING

10. Set selection lever at position ) 11. Set selection lever at middle position
(hot water). Let water run through to stop rinsing.
for approx. 60 sec. 12. Remove and empty jug.

13. Refill and insert water tank. 14. Remove protective foil from drip grid.

The drip tray is 15. Insert drip tray.


height-adjustable in The machine is now ready for use.
3 levels.

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OPERATING

Preparing a beverage

Choose an
appropriate cup
size for beverage.

The locking handle


can only be
1. Check if water tank is filled. 4. Place a cup under outlet. actuated if the selection
2. Check if machine is ON and ready. 5. Open locking handle and pull out lever is in the middle
3. Re­adjust drip tray if necessary. capsule holder. position.

Users allergic to
dairy products:
clean capsule holder
under running water
before use.

For capsule product


range see user man-
ual or:
6. Insert a capsule in capsule holder. 8. Set selection lever at position cold www.dolce-gusto.com
7. Insert capsule holder in machine and water ( or hot water ), depending
close locking handle. on beverage.

For filling amounts


see product package
of capsule or user manual.

The flow speed


depends on the
used capsule.

The machine does


not turn off auto-
matically.

Danger of hot
9. Push selection lever back to middle 10. Do not open locking handle before water and product
position after specified filling amount the power button stops blinking red splashes - capsule can
is in cup. and turns to green (approx. 5 sec). burst.
Do not open locking
handle prematurely.

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OPERATING

Risk of burning 11. After power button lights up green: 12. Discard capsule in capsule bin.
from hot capsule. open locking handle and pull out
Do not touch capsule capsule holder.
immediately after use.

13. Clean capsule holder. 14. Remove cup or proceed with second
capsule of beverage.

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OPERATING

Economy mode (auto shut­off function)


This feature helps
to save electricity
by reducing the amount
of power the machine
draws while it is not in
use and helps protect the
life of the machine.

For longer periods


of standstill
(vacation etc.):
• Plug out power cord.
After 20 minutes without operation, the machine switches itself off automatically. • Empty water tank.
To resume operation simply press power button.

Disable auto shut­off function

Ignore the light sig-


nals and wait until
the power button is no
longer illuminated.

1. Switch machine OFF. 2. Press and hold the power button for
30 seconds until the machine turns
off again.

After the auto shut­off function is disabled the machine will stay on when the power
button is pressed next time. To turn off the machine simply press the power button
again.

Restore auto shut­off function


A power failure can
restore the auto
1. Unplug the machine to restore the shut-off function
auto shut­off function. accidently.

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OPERATING

Empty fluid system for shipping


For shipping a
machine, it is
important to empty the
fluid system.

The machine will 1. Empty water tank and drip tray. 2. Check that capsule holder is empty.
not work without 3. Re­insert capsule holder.
inserted capsule holder.

Prolonged dry- 4. Set selection lever at position ( 5. Set selection lever at position )
running can dam- (cold water). Let water run through (hot water). Let water run through
age the pump. for approx. 5sec. for approx. 5 sec.

6. Set selection lever at middle position. 12. Clean machine and all accessories.
7. Remove and empty jug. 13. Send machine back with capsule
holder and all provided accessories.

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TROUBLESHOOTING

TROUB L ESHOOTING
Checklist
The checklist enables you to rapidly locate faults on the machine and to initiate appropriate repair action.
Follow the check procedure. Repair any faults found and check if the machine is operating perfectly.

Check Further action /


Symptoms Action / repair work
procedure repair work
1.1 Parts of housing are broken
or damaged (e.g. snap connec­ YES ­ Replace parts if necessary
tion with latches on housing NO ­ Go to point 1.2
back for water tank)
1 Check general YES ­ Replace all broken or
condition of machine 1.2 Accessories are broken or damaged accessories —
with accessories and damaged NO ­ Go to point 1.3
look for visible
damage YES ­ Fasten extraction head with
1.3 Shaky extraction head screws
NO ­ Go to point 1.4
YES ­ Replace power cord
1.4 Power cord is damaged
NO ­ Go to point 2
2.1 Capsule holder inserts YES ­ Go to point 2.2
correctly into the extraction NO ­ Replace capsule holder
head? NO ­ Check injector plate
YES ­ Go to point 2.3
NO ­ Check if guiding slots are free
2.2 Drip tray inserts correctly in
of obstacles and dirt. Check locking —
all 3 levels?
pins (2x) on drip tray, replace if
necessary.
YES ­ Check the snap fit connec­
tion and replace the extraction
2.3 Locking handle is moving?
head if necessary
2 Check mechanical NO ­ Go to point 2.4
elements YES ­ Check the snap fit connec­
tion and replace the extraction
2.4 Selection lever is moving?
head if necessary
NO ­ Go to point 2.5
2.5 Selection of hot or cold is
YES ­ Replace the extraction head
possible when extraction head is
NO ­ Go to point 2.6
opened?
2.6 Locking handle can be
YES ­ Replace the extraction head
pulled up while making a
NO ­ Go to point 2.7
beverage?
2.7 Is capsule holder magnetic YES ­ Go to point 3

on back side? NO ­ Replace capsule holder

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TROUBLESHOOTING

Check Further action /


Symptoms Action / repair work
procedure repair work
3.1 Water tank is leaking on YES ­ Replace water tank

transport NO ­ Go to point 3.2
YES ­ a) Check if snap connection YES ­ Go to point b)
for water tank on housing back is NO ­ Replace housing back
3 Fill water tank functional
3.2 Water tank is leaking when it
is inserted in the machine YES ­ b) Try new water tank and YES ­ Replace connector (tank
check if it is still leaking to pump), filter and water tank

NO ­ Go to point 4 NO ­ Replace old water tank


YES ­ a) Check if magnets of YES ­ Go to point b)
capsule holder are in place. NO ­ Replace capsule holder
YES ­ b) Check if power cord is YES ­ Go to point c)
functional NO ­ Replace it.
YES ­ Go to point d)
YES ­ c) Check if all electrical
NO ­ Connect them
connectors are connected

YES ­ Replace power cord and


PCB assembly. If necessary
YES ­ d) Check if thermoblock’s
replace also the thermoblock
thermofuses (133°C) are defective
NO ­ Go to point e)
YES ­ Go to point f)
NO ­ Check if PCB support and
YES ­ e) Check if power button is housing left are assembled
functional correctly. Replace PCB
assembly or housing left if
necessary.
4 Plug into mains 4.1 Machine (with capsule
and switch ON holder inserted) is not working ­ YES ­ f) Check if indicator (LED) is YES ­ Replace PCB assembly
machine no function defective
NO ­ Go to point g)
YES ­ Go to point h)
YES ­ g) Check if reed contact is
NO ­ Replace extraction head
functional

YES ­ h) Check if pump is working YES ­ Go to point i)


at position ( (cold) NO ­ Go to point j)
YES ­ Go to point 4.3
NO ­ Replace the extraction
YES ­ i) Check if pump is working at head (valve switch might be
position ) (hot) broken). If still
not working, replace also PCB
assembly.
YES ­ Replace pump.

YES ­ j) Check if pump's thermal NO ­ Replace pump


cut off fuse (98°C) is defective or PCB assembly
or extraction head

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TROUBLESHOOTING

Check Further action /


Symptoms Action / repair work
procedure repair work
NO ­ Replace NTC tempera­
YES ­ a) Check if NTC temperature
ture sensor.
sensor is functional
YES ­ Go to point b)
4.2 Indicator (LED) flashes red YES ­ Replace PCB assembly
3 times a second (error mode) YES ­ b) Check if electrical wires
are functional NO ­ Replace defective(s)
NO ­ Go to point 4.3 wire(s).
4 Plug into mains
and switch ON
4.3 Machine is working without YES ­ Replace the extraction head
machine
capsule holder NO ­ Go to point 4.4
4.4 Machine is hissing if valve YES ­ Replace the extraction head
handle is in middle position NO ­ Go to point 5
YES ­ Replace cup lighting or
YES ­ Check if cable connector and
PCB assembly.
4.5 No cup lighting cup lighting wiring are functional
NO ­ Fix lose connection(s)
NO ­ Go to point 5

YES ­ Fill water tank


YES ­ a) Water tank is empty?
NO ­ Go to point b)
YES ­ Go to point c)
YES ­ b) Water tank is correctly
NO ­ Insert water tank
inserted?
correctly
YES ­ Replace filter.
YES ­ c) Filter is blocked or not in
right position
NO ­ Go to point d)
5.1 No extraction possible (no YES ­ Prime the fluid system
water at coffee outlet) YES ­ d) Fluid system is empty? without capsule.
NO ­ Go to point e)
YES ­ Descale the fluid system
YES ­ e) Fluid system is blocked by
scale?
NO ­ Go to point f)
5 Checks while YES ­ Deblock the injector
preparing a beverage YES ­ f) Injector is still clogged after
descaling? NO ­ Replace the extraction
head.
NO ­ Change NTC tempera­
YES ­ a) Check if NTC temperature
ture sensor.
sensor is functional
YES ­ Go to point b)
YES ­ Descale the fluid system
YES ­ b) Fluid system is scaled?
NO ­ Replace PCB assembly
5.2 Hot water temperature is too
low (less than 70°C / 158 °F)
YES ­ Replace the extraction
YES ­ c) Valve malfunction? head.
NO ­ Go to point d)
YES ­ Replace the pump.
YES ­ d) Flow rate of pump out of
range?
NO ­ Go to point 5.3

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TROUBLESHOOTING

Check Further action /


Symptoms Action / repair work
procedure repair work
NO ­ Change NTC tempera­
YES ­ a) Check if NTC temperature
ture sensor.
sensor is functional
YES ­ Go to point b)
YES ­ Descale the fluid system
5.3 Hot water temperature is too
YES ­ b) Fluid system is scaled?
high (more than 95°C / 203 °F)
NO ­ Go to point 5.5
YES ­ Replace the pump.
YES ­ d) Flow rate of pump out of
5 Checks while range?
NO ­ Go to point 5.4
preparing a beverage
5.4 Cold water temperature too YES ­ Replace the extraction
YES ­ Valve malfunction?
high (5°C / 41°F more than water head.
NO ­ Go to point 5.5
tank temperature) NO ­ Go to point 5.6
5.5 Selection lever does not
YES ­ Replace the extraction head
remain at the position ( (cold)
NO ­ Go to point 5.6
or ) (hot)
YES ­ Check the capsule or the YES ­ Replace the capsule
5.6 The capsule does not fall out
capsule holder holder if necessary
of the capsule holder
NO ­ Go to point 6
YES ­ Perforate the capsule
YES ­ a) The capsule has multiple
only once, see user manual
6.1 Leakage at extraction head perforations?
NO ­ Replace the extraction
NO ­ Go to point 6.2
head.
YES ­ Replace defective pres­
YES ­ Defective pressure hoses
6.2 Water underneath the sure hoses, clips and/or sili­
and/or silicone elbow?
machine cone elbow
NO ­ Go to point 6.3
NO ­ Go to point 6.4
YES ­ Defective pressure hoses YES ­ Replace defective pres­
6.3 Leakage at pressure hoses
6 Check for leaks and clips? sure hoses and clips
connections
and/or flow rate NO ­ Go to point 6.4 NO ­ Go to point 6.4
while preparing a YES ­ Descale the fluid system
beverage. YES ­ a) Fluid system is scaled?
NO ­ Go to point b)
YES ­ Deblock injector of
injector plate
YES ­ b) Injector plate is blocked? and descale again.
6.4 Flow rate out of range
NO ­ Go to point c)
YES ­ Replace filter.
YES ­ c) Filter is blocked?
NO ­ Replace pump.

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TROUBLESHOOTING

Check Further action /


Symptoms Action / repair work
procedure repair work
YES ­ a) Check if drip tray and
drip grid are inserted correctly,
set it right if necessary
NO ­ Go to point b)
YES ­ b) Pump is not firm in its
7.1 Check vibrations while
YES ­ Plastic beaker is moving support, replace it if necessary
putting a plastic beaker on the
around
drip grid
7 Check for loud NO ­ Go to point c)
noises or vibrations YES ­ c) Check if pressure
hoses or silicone elbow touch
the housing
NO ­ Go to point 7.2
YES ­ Pump is not firm in its
7.2 Check vibrations on the YES ­ The water tank is vibrating on support, replace it.
water tank (water is waving) the machine?
NO ­ Go to point 8
8 Perform function
tests.
9 Perform final
cleaning.

No trouble found during the check procedure?


Ask SEB / Krups after­sales service for further details in
order to make a decision.
End of check procedure.

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REPAIR

REPA IR
Non-observance This chapter contains special security and assembling notes.
can lead to injuries
and damages!

Tools and repair accessories


A pin-torx screw With the following tools, all described repair work can be done:
head looks like this:
Tool Application
Torx screwdriver for security screws, Pin­TX 10 Housing back screw connections
Torx screwdriver for TX 30 Thermoblock screw connection
Phillips screwdriver no. 1 and 2 Main PCB screw connection
Screwdriver with 4 mm width Open latches and snap connections
Pointed pliers NTC temperature sensor
Flat receptacles, hose clips, filter element of
Flat nose pliers
water tank connector
Fork wrench no. 8
Fork wrench no. 12 Adjustable pump connector
Cutter (stanley knife) Pressure hoses
Small hammer Clamp spring (NTC temperature sensor)
Piercer Clamp spring (NTC temperature sensor)
Heat conducting paste NTC temperature sensor

Repair work without disassembling the machine


Without disassembling the machine, the following parts can be replaced:

• water tank
• capsule holder
• injector plate
• drip tray and drip grid
• capsule bin with bin grid

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REPAIR

Removing injector plate, de­blocking of injector


Solid residues in the water circuit can block the injector completely. An example is the
development of calcium particles if the machine is not descaled periodically. Therefore
this error appears during descaling frequently.

1. Remove water tank. 3. Take cleaning needle out of support


2. Remove cup holder. in housing back.

Danger of injury -
sharp pointed
injector!

The extraction head


is adjusted to a spe-
cific injector plate.
Therefore do not
exchange the injector
plate or mix up different
injector plates.

4. Close locking handle.


5. Release latch by pressing a suitable pin (dia. 1.8 mm max. e.g. a paper clip)
through hole and remove injector plate by pulling it down.

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REPAIR

If upper side of
injector plate is wet
and badly soiled, the
sealing ring is defect. In
that case replace com-
plete extraction head.

6. Examine upper side of injector plate.


7. Clean interior space of sealing ring with a toothpick etc.

Alternatively use a
pin or needle with
dia. 0.6 mm max. to clear
the injector bore. A piece
of polyamid fishing line
or nylon monofilament
with suitable diameter
can be used also..

8. Clear blocked bore of injector with cleaning needle.

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REPAIR

9. Check and clean outlet of F­connector in particular and injector plate holder in
general.
10. Perform a complete descaling resp. rinsing cycle without mounted injector plate.

It is important to flush the machine thoroughly prior to the assembly of


the injector plate. Otherwise remaining impurities can block the injector
again.

Assembly information

1. Insert the same injector plate with rear side first. Do not exchange
2. Then press injector plate against plate holder till latch at the front side engages. the injector plate.

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REPAIR

General disassembly
General disassem- The general disassembly
bly is presented as ­ makes important components accessible for repair or replacement,
step by step instruction. ­ is required for the leakage check.
Pay attention to the
sequence of disassembly
steps, e.g. housing front Safety information
cannot be removed
before housing back is
unscrewed. WA R NI NG
Danger of electric shock ­ live parts inside coffee machine.

Unplug from the mains before disassembling the machine ­


appliance must be isolated!

• Empty the fluid system before repair (if possible) and shipment (see see page 18).
• The housing back is assembled with special safety screws. Please insert the same
screws when reassembling the machine ­ for safety reasons for the user.
• With each repair
­ always accomplish internal cleaning
­ renew all pressure hoses and clips when disassembled.

Every time a pressure hose or a clip is disconnected, it must be replaced


by a new one.

• Handle snap connections and latches with care to avoid any damage.
• If it is necessary to cut or pull off hoses, hold a towel ready to wipe away leaking water.

Preparation for disassembly


Unplug machine
from the mains
before disassembling -
appliance must be
isolated!

1. Remove water tank (A), capsule holder (B) and drip tray (C) together with drip grid.

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REPAIR

Removing housing back

2. Loosen 6 security screws on the housing back (D).


3. Remove housing back.

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REPAIR

Removing housing front

Risk of damage if 4. Disconnect cable plug (E) of cup lighting on front of machine (two different wiring
cable plug is not versions depending on manufacturing date).
disconnected. 5. At the back of machine:
Push housing front (F) to the front with your thumbs. In case of problems open 2
latches on each side of housing front (F) with the help of a screwdriver.
6. Push in housing front at the top to loosen remaining latch.
The water tank 7. Remove housing front.
connector and the
cup lighting can be
replaced now with this
partial disassembly.

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REPAIR

Removing housing right

8. At the bottom of centerpart:


Open 3 snap connections of housing right (G) with the help of a screwdriver.

9. Use a screwdriver to release 3 latches at the back of centerpart.

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REPAIR

10. Use a plastic palette­knife (or an obsolete plastic card) to release 4 snap connec­
tions at the front of centerpart.

11. Finally swing up housing right (G).


12. Open remaining snap connection and central latch at the top carefully.
13. Remove housing right.

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REPAIR

Removing housing left

Housing right (G)


already removed.

14. At the bottom of centerpart:


Open 3 snap connections of housing left (H) with the help of a screwdriver.

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REPAIR

Housing right (G)


already removed.

15. Use screwdriver to release 3 latches of housing left (H) at the back side of center­
part.

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REPAIR

16. Use an obsolete plastic card (or a screwdriver with the utmost care) to release 4
snap connections at the front side of centerpart.
17. Remove housing left (H) a little bit from centerpart to gain access to PCB assembly Do not stress con-
(I). necting cable of
18. At the inside of housing left: Release 4 hooks by hand successively and detach PCB assembly (I).
small PCB (part of PCB assembly).

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REPAIR

19. Finally swing up housing left (H) and open remaining snap connection and central
latch carefully.
20. Remove housing left.

Removing spacers left and right

21. Use screwdriver to open 4 latches and remove spacer (J).

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REPAIR

General assembly information


• Reassemble machine in reverse order of general disassembly.

Assembling spacers

• Left and right spacers are interchangeable but have a special fitting position.

Assembling housing left / right

• Before assembling, check housing left and right for scratches, defect snap connec­
tions or latches. Replace if necessary.
• Insert housings at the bottom of centerpart at first.
• Pay attention to correct fitting position of PCB assembly in housing left.
Check function of power button after assembly (audible click).
• Make sure that all snap connections and latches of housing left and right are closed
and locked. Pay special attention to the snap connection (K) between the two
housing parts at the top.

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REPAIR

Assembling housing front

• Put connector plug (E) of cup lighting through opening in centerpart first.
• Snap in housing front (F) with its upper latch (L) at first.
• Reconnect plug (E) of cup lighting after assembly of housing front.

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REPAIR

Assembling housing back

• Insert housing back (D) with its 2 pins at the bottom of centerpart first.
• Fasten 6 screws, starting with the 2 screws at the bottom. Do not overturn
• Check if cleaning needle is attached to housing back. Replace if missing. screws when
assembling housing
back.

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REPAIR

Replacing water tank connector

1. Remove housing back first (see page 28 and following).


2. Unlatch water tank connector (M) with screwdriver.
3. Remove water tank connector from support and pull off hose.

Assembly information

• Check that filter element and gasket are inserted correctly.


Otherwise the water tank can leak or the water tank valve does not open.

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REPAIR

Replacing cup lighting

1. Remove housing front first.


2. Press with screwdriver at plastic lens of each cup light (N) to remove it from
housing front.
3. Replace complete cup lighting assembly.

Assembly information

• Insert plastic lens of cup lighting (N) from above into support like shown. Then turn
plastic lens clockwise till it snaps in place.
• Place connection wires between cup lights under latch (L) of housing front.

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REPAIR

Replacing PCB assembly

The PCB of the The PCB assembly consists of


power button is part ­ a main PCB (O)
of the PCB assembly
and cannot be replaced ­ and a small PCB (P) for the power button.
separatedly.
1. Remove housing left first.
2. Unplug 3 connectors from main PCB:
­ Valve Detection (to microswitch in extraction head)
­ Capsule Holder (to reed contact in extraction head)
­ NTC (to thermoblock)
3. Unplug pigtail of main pcb from cup lighting assembly.
4. Unplug 4 flat receptacles from main pcb:
­ Pump
­ Line
­ Neutral
­ Heater

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REPAIR

The flat receptacles on the main PCB have a special


connector latching.
Press down lever at first, then pull receptacle.

5. Loosen central fastening screw. Do not lose special


6. Remove special plastic washer. plastic washer (see
7. Remove PCB assembly together with protective cover. detail).

8. Use screwdriver to detach protective cover (Q) from main PCB (O).

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REPAIR

Assembly information
The PCB assembly
is sensible to elec-
trostatic discharge - use
safety measures.

• For handling the new PCB assembly, the service technician must be earthed using
an earthing strap.
• Insert main PCB (O) with its corners into the guiding slots of the protective cover (Q)
first. Then press main PCB down and lock it in place.
• Make sure that the main PCB is screwed with the special plastic washer to the
centerpart.
• For correct wiring refer to electrical wiring diagrams.

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REPAIR

Replacing power button

1. Remove housing left first.


2. Release 4 hooks on housing left sucessively and push out cap (R) of power button.

Assembly information

• Before pressing in, align cap (R) of power button at first.

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REPAIR

Replacing pump
Depending on sup-
plier, the body of
the pump can have 3 dif-
ferent colors.

1. Remove housing left and spacer left first.


2. Unplug flat receptacle (S) from pump (T).
3. Unplug pump wire (U) from main pcb.

The flat receptacles have a special connector latching.


Press down lever at first, then pull receptacle.

4. Remove silicone elbow (V) from pump.


The pressure hose 5. Remove pressure hose (W) with clip from T­piece of extraction head.
and clip have to be
discarded together with
the defect pump. Always use new clips for pressure hose assembly.

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REPAIR

6. Pull out rubber strap (X) together with pump (T) as follows:
Pull rubber strap at a groove by hand.
Simultaneously insert a small screwdriver between end of groove and rubber strap.
Swivel rubber strap out of groove with screwdriver.
Continue with next groove.

The rubber strap (X) sits in the grooves of the centerpart very tightly.
Use moderate force and a screwdriver for removal.

7. Remove rubber strap from pump.


8. Replace defective pump.

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REPAIR

Assembly information

The thermal cut off • Always exchange a defect pump together with its thermal cut off fuse (Y).
fuse has different • Remove main PCB (O) first (see page 42) and lead pressure hose of new pump
designs depending through rubber bushing (Z) in centerpart.
on the pump
manufacturer.
Ensure that the rubber strap (X) with the new pump is pushed back to
the end positions in all 4 grooves of the centerpart.

• Check pump wiring according to the wiring diagram.

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REPAIR

• Check the mounting position of the pressure hose connector at the top of the pump The white plastic
(T). If necessary, adjust connector towards centerpart with a fork wrench no. 12 (see Iid on the pump is
detail). rotatable and has a
square seat for the fork
wrench.
Make sure that the pump pressure hose does not touch housing or PCB
support to avoid noise emission.

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REPAIR

Assembling a new NTC temperature sensor

1. Remove housing right with spacer and housing left first.

2. Unplug NTC connector from main PCB (O).

NTC wire routing beginning with first production batch (obsolete)


For better identifica­
tion, NTC wires are
shown in black.

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REPAIR

New NTC wire routing


For better identifica­
tion, NTC wires are
shown in black.

3. Lead connector through opening in centerpart. Different NTC wire


4. Remove NTC wires from cable guides on extraction head. routing depending on
machine version.
5. Lead connector through second opening in centerpart.

6. On thermoblock (Z) pull defect NTC sensor (a) out of socket with a pair of pointed
pliers.

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REPAIR

7. Apply a sufficient amount of standard heat conducting paste into socket (b).
Use a pair of pliers to 8. Attach a new clamp spring (c) on the new NTC temperature sensor (a).
fix the spring. 9. Tilt clamp spring on sensor body.
10. Insert NTC temperature sensor (a) in socket (b) partly so that both spring ends are
in the socket already.
11. Place a piercer (or the blade of a screwdriver) on opposite clamp shoulder.
12. Drive clamp spring down the socket with light blows of a hammer.

Assembly information

• Check that the new NTC temperature sensor is pressed down at the bottom of the
socket.
Wrong NTC wire • Route NTC wires according to machine version.
routing can cause • Plug in NTC connector in main PCB.
malfunctions.

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REPAIR

Replacing thermoblock

1. Remove housing right with spacer and housing left first. Pay attention to
residual water flow-
2. Unplug flat receptacles from thermoblock (Z). ing out from the ther-
moblock.

The flat receptacles have a special connector latching.


Press down lever at first, then pull receptacle.

3. Unplug NTC connector from main PCB.


4. Remove NTC cable from cable guides in centerpart.

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REPAIR

5. Loosen screw and remove ground connection (d), fuse holder (e) and thermo fuses
(f).

The pressure hoses 6. Remove cold water pressure hose (g) with clip from T­piece of extraction head.
and clips have to be
discarded together with
the defect thermoblock. Always use a new clip for pressure hose assembly.

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REPAIR

7. Cut through hot water pressure hose (h) like pictured above. Do not damage
cold water pressure
hose with cutter.

8. Pull cold water pressure hose (g) through rubber bushings.


9. Loosen screw (i) and remove thermoblock with insert (j).
10. Check if support on centerpart has melting marks due to overheating of the defect
thermoblock.

The machine is irreparable if a new thermoblock cannot be screwed on


centerpart properly due to melting marks.

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REPAIR

Assembly information
The new thermoblock assembly includes
­ thermoblock,
­ NTC temperature sensor,
­ power cord and fuse holder.

1. Cut off new cold and hot water pressure hoses from spare silicone tube.
2. Lead new cold water pressure hose through rubber bushings and attach it to T­
connector of extraction head.
3. Cut H­connector (l) in two with a side cutter.
4. Use one half of the H­connector to couple the hot water pressure hoses.

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REPAIR

Replacing power cord with thermo fuses


Defective thermo
fuses can only be
replaced together with
the power cord.

Power cord wires


have country-spe-
cific color code.

1. Remove housing right and left with spacers.


2. Unplug 2 flat receptacles from main PCB (O).
3. Unplug flat receptacle from pump (T).

The flat receptacles have a special connector latching.


Press down lever at first, then pull receptacle.

4. Remove line and neutral wires from cable guides in centerpart.


5. Unplug flat receptacle from thermoblock (Z).
6. Loosen screw and remove fuse holder (e).

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REPAIR

7. Unlatch water tank connector (M) with screwdriver.


8. Replace defective power cord (m).

Assembly information

• Check power cord wiring according to the wiring diagram.


• Check wiring layout (cable guides, cable ties etc.).

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REPAIR

Fastening a shaky extraction head


After impact stress, falling down, holding the locking handle and lifting the machine etc.
the latch and screw connections between extraction head and centerpart can become
loose.

The extraction head


is mounted on the
centerpart with 2 addi-
tional screws.

1. Remove housing right and left.


2. Check if the 2 screws (n) are present.
3. Replace or fasten screws. Use only torx
4. Check if extraction head is steady now. screws 3 x 15 mm
for thermoplastics.

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REPAIR

Replacing extraction head

1. Remove housing right and left with spacers.


2. Unplug 2 connectors from main PCB (O):
­ Valve Detection (to microswitch in extraction head)
­ Capsule Holder (to reed contact in extraction head).

Wire routing beginning with first production batch (obsolete)


Depending on the
machine version,
there are two different
wire routings at the back
of the extraction head.

3. Lead connectors through opening in centerpart.


4. Remove NTC­wires from cable guides on extraction head.

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REPAIR

New wire routing

5. Lead connectors through opening in centerpart.


6. Remove NTC­wires from cable guides on extraction head.

Rear view.

The pressure hoses


and clips have to be
discarded together with
the defect extraction
head.

7. Remove both hoses from thermoblock (Z).


8. Remove hose from top of pump (T).
9. Pull hoses through rubber bushings in centerpart.

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REPAIR

Always use a new clip for pressure hose assembly.

The new extraction head is delivered without selection lever (p) and locking handle (r).
These parts have to be detached from the defect extraction head.

10. Screw out selection lever (p).

Lift locking handle


to pull out shutter 11. Release 4 latches and remove shutter assembly (q).
assembly.

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REPAIR

12. Release latch with screwdriver and pull off locking handle (r).

13. Remove 2 screws (n).

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REPAIR

Danger of injury.
Sharp injector
needle.

The pressure 14. Press with fingers against injector plate continuously.
against the injector 15. Place tip of screwdriver above first latch.
plate prevents the engag- 16. Turn screwdriver till latch opens.
ing of the latch after the 17. Repeat procedure with other 3 latches in numbered sequence.
screwdriver is removed. 18. Remove extraction head (s) from coffee machine.

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REPAIR

Assembly information

The new extraction head is equipped with a T­connection and the hot water pressure
hose.

1. Cut off new cold water pressure hoses from spare silicone tube.
2. Lead new pressure hoses through rubber bushings and connect them.

Always use new clips for pressure hose assembly.

3. Press extraction head onto centerpart till all 4 latches engage.


4. Screw down extraction head tightly.
5. Route wires to main PCB according to machine version. Wrong wire routing
can cause malfunc-
tions.

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WIRING DIAGRAM

WIRING DIA GRA M


Wiring diagram for 100V / 120V / 230V mains voltage

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FUNCTION TESTS

FUNCTION TESTS
The following function tests guarantee the correct function of the machine:
• Heating up time
• Priming of fluid system

• Measuring temperature of hot beverage


• Measuring flow rate of hot beverage

Function test equipment


• Test device consisting of:

• Electronic thermometer (or digital multimeter suitable for temperature measurement)

• Stop watch

• Recipient
• Measuring beaker
• Espresso capsules

Function test consumables


Coffee capsules
Choose only Espresso capsules as reference when a coffee capsule is needed.

Storage conditions for coffee capsules


In order to guarantee the result in the final cup, the test capsules must always be stored
under same conditions within the following limitations in time and temperature:
The capsules cannot be stored at a temperature higher than 35°C (95°F) for more
than 3 weeks (24h/day). Temperature of capsules must never exceed 48°C (118°F).
It is recommended to store capsules in dark conditions and at room temperature
or at min. 4°C (40°F).

The non­respect of this limits can


­ affect the quality of the final cup,
­ deteriorate the machine,
­ produce a delamination of the capsule’s top membrane.

Water
The water used for all function tests must be fresh, potable water.

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FUNCTION TESTS

Heating up time
If the heating up
time is more than
40 sec., change the main
pcb.

1. Plug into mains and press power 2. Check the heating up time (time until
button. power button stops blinking). The
time must be not more than 40 sec.

Priming of fluid system


Prime the fluid sys-
tem before pressure
test and flow rate meas-
urement.

3. Check resp. fill water tank. 5. Set selection lever at positions (


4. Place a recipient under outlet. (cold) and ) (hot) separately for
about 10 sec. to prime the fluid
system.

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FUNCTION TESTS

Measuring temperature of hot beverage

1. Switch machine ON. 4. Insert capsule holder in machine and


2. Place a measuring beaker under close locking handle.
outlet. 5. Set selection lever at position )
3. Insert an espresso capsule in (hot).
capsule holder.

6. Wait until 20 ml coffee has flown in 7. Measure the coffee temperature with
the measuring beaker. a temperature sensor approx.
5 ­ 10 mm below the outlet.
Coffee temperature must be
85 °C ± 5 °C (185 °F ± 41 °F).

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FUNCTION TESTS

Measuring flow rate of hot beverage

1. Switch machine ON. 4. Insert capsule holder and push it


2. Place a measuring beaker under down.
outlet. 5. Set selection lever at position )
3. Insert an espresso capsule in (hot).
capsule holder. 6. Start timer simultaneously.

7. Wait until 40 ml coffee has flown in


the measuring beaker.
8. Stop timer.
The measured time must be within
9 ­ 15 sec.

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FUNCTION TESTS

Movability of selection lever

1. Switch machine ON. 3. After heating up, set selection lever


2. Place a recipient under outlet. at positions ( (cold) and ) (hot)
separately.
The selection lever must move
smoothly and stay in positions
cold, central and hot.
4. Inspect shutter assembly.
The shutter assembly must be
clean and undamaged.

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MAINTENANCE

MAINTENANCE
Descaling
Do not interrupt Only use KRUPS descaling powder (FO54) ­ never vinegar!
descaling proce- Decalcifier is aggressive to surface of casing.
dure. Carefully read safety instructions on decalcifier package.
Procedure takes approx.
15 min.

1. Fill measuring jug with 0.5 l fresh, 2. Fill water tank with descaling solu­
potable water and pour KRUPS tion.
descaling powder #F054 (B) in it.

3. Insert water tank. 5. Re­insert capsule holder and close


4. Check that capsule holder is empty. locking handle.
6. Place a jug with enough capactiy
under outlet.

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MAINTENANCE

7. Press and hold power button for at 8. Set selection lever at position )
least 5 sec, till it starts blinking. (hot).
9. Let hot descaling solution flow into
Machine is ready for descaling now (ther­ jug for 45 sec.
moblock temperature monitored at
65 ­ 70 °C).

10. Set selection lever at middle position 12. Set selection lever at position (
(stop). (cold).
11. Wait for 5 minutes. 13. Let cold descaling solution flow into
jug for 45 sec.

14. Set selection lever at middle position 16. Remove and empty jug.
(stop). 17. Remove, rinse and clean water tank.
15. Wait for 5 minutes.

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MAINTENANCE

18. Fill water tank with 1 l fresh, potable 21. Set selection lever at position )
water using a measuring jug. (hot).
19. Re­insert water tank. 22. Let hot water flow into jug for 45 sec.
20. Place empty jug under outlet again.

23. Set selection lever at position ( 25. Set selection lever at middle position
(cold). (stop).
24. Let cold water flow into jug for 26. Switch machine OFF.
45 sec. This turns off the descaling mode.

27. Remove and empty jug.


28. Clean machine with a moistened
sponge.

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MAINTENANCE

Daily care and final cleaning


Never use
detergents to clean
the appliance. Clean the
appliance only using soft
cleaning cloths, sponges
or brushes.
The water tank must be
cleaned with a baby
bottle brush.

1. Remove drip tray with drip grid. 4. Remove and empty water tank.
2. Empty and rinse drip tray. 5. Rinse water tank and clean inside
3. Wipe dry and re­insert drip tray with with a baby bottle brush.
drip grid. 6. Fill water tank with fresh, potable
water and re­insert it.

7. Remove capsule holder and rinse it 9. Empty and clean bin with bin grid for
on top and bottom side. used capsules.
8. Wipe dry and re­insert empty
capsule holder.

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MAINTENANCE

10. Place a jug with enough capactiy 12. Rinse machine with hot water for
under outlet. 10 sec.
11. Check that
­ locking handle is closed,
­ machine is switched on.

13. Remove and empty jug.


14. Clean machine with a moistened
sponge.

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