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Level 2 VRQ in Hairdressing Unit 205 Individual learning plan

Unit 205: Promote products and services to clients in a salon

Individual learning plan

Learner’s name:............................................................................................................... Start date:......................................

Tutor’s name:................................................................................................................... Expected completion date:.....................................

Course no and title/name: 3002 Level 2 VRQ in Hairdressing

Unit summary
This unit is about the way you promote products and services to your clients to extend their use of your salon. You are required to advise clients on
products and services available and encourage clients to return to the salon.

Unit aims
This unit aims to ensure you are able to:
 understand the importance of promoting products and services to clients
 understand the importance of recognising the opportunities to promote products and services
 understand the importance of good communication methods and the techniques used for advising clients on services and products
 identify your salons services and products to promote and the limits of own authority for this
 understand the importance of updating individual knowledge on services and products.

What you must know for the whole unit

On completion of this unit you should have a good knowledge of the methods and techniques required to advise clients on products and services, with
reference to:
 the importance of promoting products and services to clients
 identifying opportunities to promote services and products (the main factors that influence clients to use products and services)
 communication methods and the techniques used for advising clients on products and services
 identifying your salons services and products to promote and the limits of own authority for this
 updating individual knowledge on services and products.
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Level 2 VRQ in Hairdressing Unit 205 Individual learning plan

Expectations of this unit: Achievement of targets Learner needs to cover: Possible resources and
Sign and enter dates techniques:
Working Target I am now
towards achieved confident
You can identify the benefits of promoting Worksheet 1, 3 Notes
products and services to clients. Handouts 4. Textbook

You can identify the opportunities to Worksheet 1, 3, 4 and 5 Notes

promote services and products to clients. Handouts 1, 2 and 3. Textbook

You can describe and demonstrate the Worksheet 2. Notes

communication methods and the Handouts 1 and 3. Textbook
techniques used for advising clients on
products and services.

You can identify your own salon services Session 2 PowerPoint Notes
and products to promote and the limits of Textbook
own authority for this. Internet
Salon products/leaflets/etc

You can describe methods of updating Handouts 5. Notes

individual knowledge on services and Textbook
products.

You can explain the terms features and Handouts 4. Notes

benefits. Textbook

You can identify legislation requirements Handouts 6. Notes

when promoting products and services. Textbook

You can describe methods of payments Handouts 7. Notes

for products and services Textbook