Safak Yilmaz

Junior Software Developer |

Bydgoszcz, Poland, 85-717 | +48 571046468 |
safakyilmaz@email.com | linkedin.com/in/safakyilmaz/ |

I'm a passionate junior software developer with expertise in Python for data visualization with
Matplotlib, web development with Flask, and game development with PyGame, Unity and blender.
Proficiency in web technologies like HTML5, CSS, and database management like SQL. I have
experience providing IT support, troubleshooting Virtual Devices and Administrative tools for top
companies from my current position in ATOS. I'm also skilled in using Adobe programs like
Photoshop, Illustrator, and Canva for design. Additionally, I enjoy expressing my creativity through
drawings using Procreate.

I excel in teamwork and adaptability, collaborating effectively to achieve shared goals. Currently at
Atos, I continuously enhance my skills in Python, VM VirtualBox, Linux, Windows 11, Microsoft
Office, and network systems through online courses to stay updated,

My goal is to contribute my expertise and dedication to deliver high-quality software solutions,

making a meaningful impact as a valuable team member.

EDUCATION
Engineer's Degree - Computer Engineering and Mechatronics Sep 2021 - Present
University of Economy in Bydgoszcz | Bydgoszcz, POLAND

EXPERIENCE
• SENIOR IT SUPPORT SPECIALIST Oct 2022 - Present
ATOS, Bydgoszcz | Bydgoszcz, POLAND
Collaborated with IT managers and cross-functional teams to implement a comprehensive IT
support system; reduced average resolution time by 40% and increased customer satisfaction by
25%.
Assisted Siemens and Bayer companies with Windows Active Directory support.
Conducted end-user training on hardware functionality and software programs.
Monitored hardware, software, and system performance metrics.
Maintained databases and ensured system security.
Documented processes and performed diagnostic tests.
Additional Skills: Technical support, Hardware support, Application support, Network support,
English, LAN-WAN, Google Workplace.

• JUNIOR DEVELOPER Aug 2021 - Sep 2021

MIDDLE EAST TECHNICAL UNIVERSITY | Ankara, TURKEY
Updated university website with timely event information and relevant updates, enhancing user
experience and driving 20% increase in website traffic.
Provided technical support for computer hardware.
Managed Middle East Technical University website.
Added additional pages and edited banners on the main site.

• JUNIOR DEVELOPER Dec 2020 - Jan 2022

UNIVERSITY 4 SOCIETY | Ankara, TURKEY
 Created website content, designed parts of the main page, and utilized Adobe Illustrator for graphic
design tasks.
Edited website content and social media posts using Adobe Illustrator, InDesign, and Photoshop.
Managed user data using SQL for Adana Science and Technology University and Cukurova
University.
Troubleshot system issues for University4Society's server and domain.
Gathered feedback from users regarding program functionality.
Monitored website performance and ensured compatibility across devices.

• CONTENT SPECIALTIST Nov 2017 - Feb 2018

ANKARA POLICY CENTER | Ankara, TURKEY
Developed and supported an audience through daily blog posts and content creation for marketing
campaigns.
Managed social media accounts and provided insights on Turkey's political situation.
Gathered and curated information from diverse sources to create accurate and reliable content.
Presented findings to politicians and managers.

• RESEARCHER Jun 2017 - Aug 2017

MIDDLE EAST STRATEGIC RESEARCH CENTRE | Ankara, TURKEY
Collected information on the latest Middle East situations and collaborated with local contacts for
reliable insights.
Explored and organized issues, analyzed opinions, and utilized data to solve problems and predict
trends.

• SYSTEM AND HARDWARE ADMINISTRATOR Jul 2016 - Sep 2016

BEYPAZARI MUNIPILCY | Ankara, TURKEY
Assisted with server setup and cabling operations.
Installed Windows on computers within the district.
Received training on DHCP, DNS, iPv4, iPv6, and software licensing.
Monitored technical performance of internal systems and generated reports.

SKILLS
Proficient in:
HTML5 and CSS for web development.
Microsoft Office for documentation and reporting tasks.
Basic knowledge of:
Python, PHP, and GIT for software development projects.

Soft Skills:
Excellent communication skills in English and Turkish (written and verbal).
Strong problem-solving skills with an agile and flexible mindset. Effective
teamwork abilities in a collaborative environment.
Analytical skills to analyze and resolve complex software issues.
Multitasking capabilities to manage multiple priorities effectively.
Detail-oriented with a focus on delivering high-quality software solutions.

Languages:
Expert in:
English | B2
Turkish | C2
Basic knowledge of:
Polish | A2
LICENSES & CERTIFICATIONS
Programming Foundations: Fundamentals 2023
LinkedIn | Certificate No: AScJGVgnw-8xB-cNvkn38vmdstiR

Programming Principles: Basic Information 2023

LinkedIn | Certificate No: AbFUNQ288b1asHLkE9JayiO_611f

Sustainable Development Diploma 2021

Bydgoszcz Economy University in Bydgoszcz

Erasmus+ Student Exchange Program 2021

Adana Science and Technology University

METU Summer Intern Certificate 2021

Middle East Technical University

Business Training Participation Certificate 2018

Yapi Kredi Bank

Stock Market Technical Analysis Course Certificate 2018

Udemy

HONORS & AWARDS

Introduction to Python Programming Certificate 2020
Google

Microsoft PowerPoint Course Certificate 2020

Turkey Information and Communication Technologies Authority

Python 101 for Data Science 2020

IBM

Google Developer Groups Adana (Participate certificate) 2017

Google

Social Media Literacy Participant Certificate 2017

Microsoft

VOLUNTEER
Member Feb 2021 - Sep 2021
LÖSEV - Children with Leukemia Foundation

Member Jan 2021 - Present

TEMA Foundation

Board member Nov 2019 - Jul 2020

Cukurova University active youth community
· Board member Sep 2019 - Jun 2021
Adana BTU Nature and camping community.

· Founding Member Oct 2017 - Jul 2018

Adana Science and Technology University Cyber Club