Scribd Logo
Upload

Welcome to Scribd!

  • Resume - Suares Maria Laura

    Uploaded by

    Laura Suares
    9 views1 page

    Original Title

    Resume_Suares Maria Laura

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    9 views1 page

    Resume - Suares Maria Laura

    Uploaded by

    Laura Suares

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    MARIA LAURA SUARES

    CUSTOMER SUPPORT
    REPRESENTATIVE

    ABOUT ME
    I possess a robust track record utilizing online learning
    platforms (Moodle) and virtual tools such as Microsoft
    PROFESSIONAL SKILLS Office Suite and Google Suite. My deep understanding of
    Customer service human behavior, motivations, and emotions can
    Customer support significantly enhance client satisfaction strategies,
    Attention to detail rendering services more effective and ethical. I aspire to
    Time Management align my expertise with an organization poised for
    Customer Satisfaction growth, aiming to contribute my skills and knowledge to
    Problem-solving abilities drive expansion and amplify its core values.
    Remote work tools: Microsoft Office,
    Google Suite ,Trello.
    RELEVANT EXPERIENCES
    PERSONAL SKILLS
    School Guidance Counselor
    Adaptability
    Secondary School Number 95, Buenos Aires | October 2022 —
    Proactiveness September 2023
    Confidentiality *Main responsibilities: Provide crisis intervention, employing existing
    Continuous Learning
    trust and rapport to deescalate situations; maintain positive
    English C1 level (certified)
    relationships with teachers and collaborate with students to help
    Spanish (Native speaker)
    achieve their goals.
    PROFESSIONAL ACHIEVEMENTS
    Psychologist
    As a Psychologist in an Argentinian
    Fundacion Quarello para la Rehabiilitacion,
    company I fostered robust relationships
    Buenos Aires. | February 2018 - December 2022
    with key clients, resulting in a substantial
    increase in customer satisfaction and *Main responsibilities: Consumer behavior analysis, psychological
    long-term retention.
    profiling, data interpretation through a psychological lens, testing and

    PERSONAL ACHIEVEMENTS analysis, creating and delivering written reports, communication and
    counseling (both remote and face to face).
    Living in Ireland for 3 months to Virtual teacher
    improve my English skills.
    Universidad del Este,Buenos Aires, March 2015 — March
    2017
    EDUCATION *Main responsibilities: Content creation and delivery, using

    Bachelor's Degree in Psychology different online interfaces, effectively communicating complex


    Universidad NacionalDe La Plata, ideas(engaging communication),understanding the needs,
    Buenos Aires,Argentina preferences, and learning styles of diverse students.Assessing
    February 2000 - December 2008 students' learning progress and adapting teaching methods
    Psychology Teacher accordingly,. Quick adaptation to new technologies and
    Universidad NacionalDe La Plata innovative methods,addressing technical issues, student
    Buenos Aires ,Argentina
    concerns, and adapting to unexpected challenges.
    March 2005 - August 2021

    SOCIAL CONTACT
    email: mlsuares@intramed.net
    +5492216051797

    You might also like