National Fuel Gas Distribution Corporation: Outreach & Plan Natural Gas Moratorium

NATIONAL FUEL GAS DISTRIBUTION CORPORATION
Outreach & Communication Plan

Natural Gas Moratorium
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TABLE OF CONTENTS
 Executive Summary…………………………………. …………..3 - 4

o Overview
o Moratorium Planning Committee
o Objectives of the Outreach & Communications Plan
 Outreach – Prior to the Declaration (Before Phase)…………..5 - 8
 Outreach – Moratorium is in Effect/Open Application Period (During

Phase)………………………………………………………………8 - 10
 Outreach – Moratorium is in Effect/Application Period has Closed

(During Phase)……………………………………………………..10 - 11
 Outreach – Lifting of Moratorium………………………………….11-12
 APPENDIX
o Staff Assignments for Moratorium Outreach ……………..14
o NFGDC Curtailment Plan (modified) ………………………15-59
o Public Officials/Outreach Contacts…………………………60-69
o Moratorium Website Example………………………………70-76
o News Release Example……………………………………..77-78
o Bill insert/Newsletter Copy……………………………….....79-80
o FAQ Example……………………………………………..….81-85
o Energy Partners List…………………………………………86-96
o Community-based Organizations List…………………….97-100
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The following Outreach & Communications Plan (Plan) is a complement to the Notice
of Moratorium and the New York State Customer Bill of Rights Upon Declaration of a
Natural Gas Service Moratorium (Customer Bill of Rights). As the declaration of this
Moratorium would be a last resort and National Fuel Gas Distribution Corporation
(National Fuel or Company) would have pursued various options to avoid the need for
this action, it is now necessary to implement the Moratorium and the Plan.
That said, based on National Fuel’s geographic proximity to an abundant supply of
domestically produced natural gas coupled with an expansive interstate pipeline
system that provides a unique advantage to its utility customers, the need for a future
Moratorium is highly unlikely.
The Company, in consultation with Department of Public Service Staff (Staff), will
expand this Plan as necessary to address the specificity of a Moratorium not currently
available at the time of the Plan’s development including unknown factors such as: (1)
the scope of impacted customers; (2) the frequency of communication with Staff,
stakeholders, and customers; (3) necessary materials related to training, call center
scripts and bill messages (along with necessary translation services); and (4) a list of
available energy alternatives and incentives.
Attached in the Appendix is National Fuel’s current System Integrity Maintenance
and Curtailment Procedures Manual that would serve in whole or in part as a
baseline or template for a Moratorium. Additionally, this Plan has been developed with
2022 consumer media consumption habits and will evolve over time as patterns
change. Media placement and purchasing have been altered substantially since the
COVID pandemic. National Fuel depends on its external consultants in the marketing
communications industry to research consumer habits and make recommendations on
how to maximize the reach of all campaigns.
Management of all necessary communications processes for the Moratorium will be

directed through a combination of National Fuel’s standardized Curtailment Plan as
well as its Business Continuity Plan. Representatives from the following departments
will comprise the Moratorium Planning Committee and be highly engaged in
planning and process:
 Media Relations/Corporate Communications – cascades information through
news media via interviews, news releases, and news conferences (as warranted);
determines overall messaging.
 Government Affairs – communicates with elected officials, policy makers, and civic
leaders.
 Energy Services – liaises with large commercial and industrial customers, business
associations, trade organizations, local community groups, permitting agencies, and
developers; host educational forums, such as public information meetings and
webinars.
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 Rates & Regulatory Affairs & Legal Departments – informs and engages with the
Commission and DPS Staff.
 Labor Relations – liaises with union management.
 Customer Communications & Marketing/Corporate Communications – develops
customer communications plans and determines distribution plans, produces letters,
emails, bill messages, flyers, door hangers, etc. Manages web site, social media, and
text messaging. Also responsible for internal communications to employees.
 Consumer Business – works with income-eligible customers and community groups
as well as customers applying for service connections. This department also manages
the Call Center (phone lines, answers incoming customer calls and inquires, produces
phone rep training materials and reference guides).
 Operations – field crews that construct, manage and repair National Fuel’s extensive
underground natural gas infrastructure and have direct contact with customers both for
new service requests, necessary repairs and modernization and incidents.
 Office of the President – processes escalated complaints and works with DPS Staff
_____________________
OBJECTIVES OF THE MORATORIUM OUTREACH & COMUNICATIONS PLAN:
Provide ample and adequate communications to stakeholders before, during, and after
the Moratorium;
 Before – Notice will be provided to regulators, policymakers, civic leaders,
customers, potential customers, trade organizations, and other stakeholders in
advance of the declaration of moratorium. The notice will contain the planned date of
the moratorium, affected service area, affected service classifications, and other
relevant moratorium-specific factors known at that time.
 During – National Fuel will maintain clear and consistent communications with
impacted stakeholders regarding the timing, scope, and other issues related to the
moratorium.
 Conclusion – After the moratorium is lifted, National Fuel will set expectations for
timing of service commencement for both backlogged and new customers.
_____________________
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OUTREACH – PRIOR TO THE DECLARATION (Before Phase)
The Company will undertake the following activities in preparation for the
commencement of the Moratorium:
 The Moratorium Planning Committee will participate in regularly scheduled calls to
cover the following items:
 Reasons the company is initiating the Moratorium
 Timeframe for the Moratorium
 Deadlines for customers to submit requests for new gas service
 Areas affected by the Moratorium
 What resources the company can provide to those affected by the
Moratorium
 Any upcoming calls or other information sessions to be offered by the
Company.
 Thirty days before the public announcement of the start date of the Moratorium
“open” period where service/work requests/applications will continue to be
accepted, the Company will communicate in writing with the following parties:
 The Governor of the State of New York
 The New York State Public Service Commission
 The New York Department of Public Service
 Relevant Elected Officials (including the County Executive, Mayor(s) and
Town Supervisors/Administrators in the impacted areas)
 Agency Leads (including the Department of Buildings)
 Union Officials at IBEW 2154, IBEW 2199, IBEW 2154P/PS and F&O Ch.
22/22S.
 See Appendix for the listing of public officials across
National Fuel’s NY service territory.
 Working with National Fuel’s external marketing communications consultants

(advertising agency of record), Corporate Communications will develop a
comprehensive, multi-faceted Moratorium advertising campaign including an
icon that is easily recognizable for customers to affiliate with all outreach
messaging. Based on consumer media consumption habits at the time of a
potential Moratorium, the campaign would be concepted and developed to
possibly include: streamed audio, digital, television (likely streamed), print,
outdoor, and transit.
Campaign media placement and purchasing would be determined by the

Agency as part of this overall campaign. Depending on the timing of the
Moratorium, the Agency flexes its strategy based on the current consumer
media consumption habits. Media channels and consumption habits in 2022 are
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completely different than just two years ago. For a campaign to be relevant and
resonate with its audience, channels of communication need to be determined
at the time of the Moratorium.
A paid media campaign would kick-off two weeks prior to the launch of the
moratorium and continue throughout the Moratorium. A budget is nearly
impossible to determine not knowing when a Moratorium will commence and the
fluctuating media channel costs
 No examples of such a campaign are currently available
as engaging the advertising agency of record at this time
would incur labor and design costs. There would be
plenty of lead time if a Moratorium were highly considered
to launch campaign development.
 Corporate Communications will prepare Moratorium-specific pages for posting

on the Company’s website (www.nationalfuel.com/gasmoratorium). This will
include the corporate home page’s flash banner and additional information
within the Utility website. The online service application link and the Start/Stop
Service with a New Line Installation pages will be adjusted for the Moratorium.
The website copy will include: a map of the affected locations, contact
information for relevant Company representatives, and information associated
with energy alternatives.
 See Appendix for what National Fuel would use as a model
for its website copy – an example of another NYS utility
with an actual Moratorium in place. The website appearance
will include the look,/feel/tone of the Moratorium advertising
campaign once concepted and fully developed.
 Corporate Communications will draft a news release, including information (not

currently available) on the locations affected by the Moratorium, the reason the
Moratorium was declared, and links to the Customer Bill of Rights hosted on the
Company’s webpage and the Moratorium-specific web content.
 See Appendix for an example of what National Fuel would use
as a model. With no specificity at the current time, this will
need to be developed when timing is appropriate.
 Corporate Communications will develop social media posts and a moratorium

hashtag using both the Moratorium key message and the Moratorium
advertising campaign look/feel/tone on commonly used social media platforms
at the time of this Plan’s launch. (Currently in 2022, those platforms are:
Facebook, LinkedIn and Twitter.)
 No examples of social media posts are currently available as
these would be part of the overarching creative campaign
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developed for a Moratorium to contain similar tone/look/feel.
 Consumer Business and Corporate Communications will prepare modifications

for the Voice Response Unit (VRU) and any other off-hours communications
platforms related to the Moratorium. On-hold messaging will be revised in
keeping with the same Moratorium campaign messaging developed.
 Similar VRU copy points will be used as the bill insert messages but
tighter.
 Consumer Business and Corporate Communications will draft bill messaging

(including on-bill electronic messages, bill inserts/communications and customer
newsletter copy) for distribution to customers within the Moratorium area/gas
franchise as appropriate.
 See Appendix for an example of a potential bill insert script.
 Employees that may potentially respond to customer inquiries shall receive

training on the Moratorium. This will include call center scripts and key
messaging regarding the issue.
These call center scripts will include the following basic information:
 The location(s) of the Moratorium (neighborhood/county)
 Why the Moratorium was necessary
 Who to contact with questions about existing or new projects
When the Moratorium goes into effect/went into effect
 What rights do they have (see Customer Bill of Rights)
 What alternatives are available
 The Call Center scripting will be a scaled down version of the
FAQs found in the Appendix as it is important for consistent messaging
throughout the Moratorium.
 .Energy Services will prepare a list of energy alternatives (including those

managed by a third-party), and available incentives/efficiency programs for
customers.
 Customers would be provided with a list of energy alternatives to
natural gas, including propane, oil, electricity and compressed natural
gas to help meet their needs in the event of a gas moratorium
 Customers would be referred to these websites to access information
on incentives for electrification and/or efficiency programs.
 https://www.nationalgridus.com/Upstate-NY-Home/energy-saving-
programs/?regionkey=nyupstate&customertype=home&intendedU
rl=%2fregionalized%2fEnergy-Saving-Programs%2f%3f
 https://www.nyseg.com/residential-rebates-and-programs
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 Moratorium Ombudsmen will be determined within Consumer Business and
Operations as both departments are customer-facing. A dedicated phone line
will be enacted as well as an email address for customers to make direct
contact with Moratorium-related concerns.
 Legal and Rates & Regulatory Affairs Departments will be in communication

with Staff and/or the Commission, as appropriate, regarding the status of the
Moratorium.
 Translation services will be provided, as National Fuel does for any other
consumer matter, utilizing our translation interface that a customer
assistance representative connects a customer directly to when needed.
As well, as part of the Moratorium paid media campaign, Spanish ads will
be prepared and submitted to the Spanish publications in the service
territory.
_____________________
OUTREACH – MORATORIUM IS IN EFFECT/OPEN APPLICATION PERIOD
(DURING PHASE)
 Corporate Communications, and its Agency of record, will implement across all
platforms and tactics the communications and multi-faceted Moratorium
advertising campaign detailed in the previous section. This messaging will
include notification that new service applications can be accepted for a limited
time:
 Social media platforms will be updated with planned Moratorium
campaign messaging.
 Moratorium web pages will go live (nationalfuel.com/gasmoratorium)
 Multi-dimensional paid media will be used to communicate (e.g., TV and
radio ads, digital ads, search-engine optimization/messaging).
 Corporate Communications will issue the news release to local media

distribution lists within the Moratorium locations.
 Operations Emergency Response Coordinator will send the news release and
notify all municipalities in affected areas of the Moratorium and provide
background information.
 Consumer Business will send the news release and Moratorium FAQs to notify
all local/State agencies who provide special services for the low-income,
disabled, veterans or other residents in need of additional services.
 See Appendix for a listing of agencies.
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 Government Affairs will send the news release to the following parties:
 All New York State and Federal elected officials in the affected
regions (including the parties listed in 1(a));
 All affected local municipalities;
 Other governmental bodies in the affected regions such as City of
Buffalo’s Mayor’s Office/City Hall, Erie County’s County Executive’
Office/Erie County Legislature;
 Other membership organizations and industry-specific groups whose
members would be affected by the Moratorium, e.g., , Buffalo Niagara
Partnership, Buffalo Niagara Manufacturer Association, Buffalo
Niagara Association of Realtors, Buffalo Niagara Builders Association
Buffalo and Niagara County Building Constructions and Trades
Council.
 See Appendix for this listing
 Corporate Communications will use internal systems to disseminate messaging

about the Moratorium to all employees via the Company intranet, corporate
email and urgent telephonic messaging. (Intranet, News Centers, email
blasts, voicemail blasts).
 Copy points prepared for the bill insert/FAQs will be used.
 Working with Operations, Energy Services, Consumer Business and Corporate

Communications, outreach and discussions (potential meetings) with National
Fuel’s energy partners -- plumbers & general contractors – will be scheduled the
week of the media announcement of the Moratorium’s launch.
 Communications/meetings will include Moratorium messaging
(FAQs), information on the anticipated length of time of the
Moratorium and how service applications will be handled.
 See Appendix for a listing of the energy partners.
 Consumer Business will implement the Moratorium scripts and begin bill
messaging/bill inserts for customers.
 Consumer Business, Government Affairs, Corporate Communications, Legal

and Operations will attend all requested meetings with the impacted
communities and any public meetings requested by the Public Service
Commission.
 Public meetings would be coordinated and run as National Fuel has
done historically throughout the years, using local public libraries and
volunteer fire halls as potential locations. A virtual option would be
offered as well. Depending on the scope of the Moratorium, as to the
geographic vicinity within the WNY service territory, the number,
frequency and locations would be determined.
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 The meetings will include members of the Moratorium Planning
Committee.
 The meetings would be promoted on social media, through media
advisories and news releases and potentially with paid media.
 Energy Services will work with Operations, Consumer Business and Corporate
Communications to publish the list of alternate energy options and customer
incentives for electrification and/or efficiency programs.
 Customers would be provided with a list of energy alternatives to

natural gas, including propane, oil, electricity and compressed natural
gas to help meet their needs in the event of a gas moratorium
 Customers would be referred to these websites to access information
on incentives for electrification and/or efficiency programs.
 https://www.nationalgridus.com/Upstate-NY-Home/energy-saving-
programs/?regionkey=nyupstate&customertype=home&intendedU
rl=%2fregionalized%2fEnergy-Saving-Programs%2f%3f
 https://www.nyseg.com/residential-rebates-and-programs

Moratorium.
_____________________
OUTREACH – MORATORIUM IS IN EFFECT/APPLICATION PEROD HAS CLOSED
(DURING PHASE)
 Reminder messaging will be sent to all plumbers/contractors/developers and

local agencies (i.e., Department of Buildings and other agencies that address
zoning, building codes and landmarks/historical preservation) that the
Moratorium is now in effect and the new service application period is closed.
This message will also be sent to all customers who have applied during the
“open period” along with a link to the Customer Bill of Rights.
 New services messaging will be modified. Moratorium messaging will be

provided with information on how to file a non-technical interest notification with
the Company for future communications (including when the Moratorium is able
to be lifted).
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 The Company’s Moratorium-specific web pages will be updated to remind
customers the Moratorium is now in effect and new service applications have
closed.
 Community/stakeholder meeting requests will be honored by Company

representatives as appropriate to increase awareness and address concerns.
The meetings will include members of the Moratorium Planning Committee.
 As stated previously, public meetings would be coordinated and run
as National Fuel has done historically throughout the years, using
local public libraries and volunteer fire halls as potential locations. A
virtual option would be offered as well. Depending on the scope of the
Moratorium, as to the geographic vicinity within the WNY service
territory, the number, frequency and locations would be determined.
 The meetings will include members of the Moratorium Planning
Committee.
 The meetings would be promoted on social media, through media
advisories and news releases and potentially with paid media.
 Potential customers, landlords, prospective owners, and/or prospective renters

will be provided with a phone number and an email address using the
Company’s domain address (@Nationalfuel.com) to determine gas availability
at a premise prior to the execution of a rental agreement, lease, or purchase.
The Company will provide status reports to Staff related to the number of
customer requests received during the “open” application period and the
number of customers who have requested interest in gas service if/when the
Moratorium is lifted.

Moratorium.
_____________________
OUTREACH – LIFTING OF MORATORIUM
The lifting of the moratorium will require the following communications:
 Letters will be sent to the Governor’s Office, the Public Service Commission and
the Department of Public Service officially ending the Moratorium
 Operations (New Services) will accept new work requests. Working with Energy
Services and Corporate Communications, technical meetings and/or
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conversations with plumbers and general contractors will be scheduled no later
than one calendar week after the announcement of the lifting of the
Moratorium.
 Operations will contact customers on the list maintained for the duration of the
Moratorium who previously expressed interest in gas service.
 Corporate Communications will remove the Moratorium-specific web pages from

the Company’s website.
 Local agencies will be notified that the Moratorium is no longer in effect.

_____________________
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APPENDIX
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Staff Assignments for Moratorium Outreach
Technical & Customer Communications:
o Consumer Business, General Manager or designee;
o Operations, Assistant Vice President or designee;
o Corporate Communications, General Manager or designee,
o Energy Services, General Manager or designee;
o Legal - Distribution, Chief Regulatory Counsel or designee;
 PSC/DPS Notices: Chief Regulatory Counsel or designee

 Call Center Staff: General Manager, Customer Operations or designee
 Customer Outreach/Bill Messaging: Corporate Communications General
Manager or designee, General Manager, Customer Operations or designee
 Corporate Spokesperson: Corporate Communications General Manager or
designee,
 Digital Content/Website: As assigned by the Corporate Communications
General Manager or designee,
 Employee Communications: As assigned by the Corporate Communications
General Manager or designee,
 Government Relations Liaison: Assistant General Manager of Government
Affairs or designee
_____________________
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National Fuel Gas Distribution Corporation
System Integrity Maintenance and

Curtailment Procedures Manual
Updated: January 2022
Note: Information contained in this document is meant to be used as reference. It is not

designed to supersede information contained in the GTOPs or Tariffs.
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TABLE OF CONTENTS
Page #
1. DEPARTMENT REFERENCE KEY 3
2. EXECUTIVE SUMMARY 4
3. PROCEDURAL FLOWCHARTS 10
4. COMMUNICATION PLAN 14
5. SYSTEM ALERT 17
6. SYSTEM MAINTENANCE ORDER 19
7. INTERRUPTIBLE SERVICE 21
8. OPERATIONAL FLOW ORDERS 22
9. UNAUTHORIZED OVERRUN PERIODS 30
10. ALTERNATE FUEL CONTRACTS 35
11. VOLUNTARY REDUCTIONS OF USAGE 39
12. MANDATORY CURTAILMENT 47
13. MUTUAL AID 61
14. IMBALANCE CHARGE SUMMARY 64
15. GLOSSARY OF TERMS 67
16. NY AND PA OPERATIONS CONTACT LISTS 69
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1. Department Reference Key
CCD – Corporate Communications Department
ESD – Energy Services Department
EXEC – Executive
GAD – Government Affairs Department
GCOC – Gas Control Operations Center
GSA – Gas Supply Administration Department
RARA – Rates and Regulatory Department
TS – Transportation Services
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2. Executive Summary
The purpose of this manual is to provide a “high level” guide to the options available to National
Fuel Gas Distribution Corporation (“NFGDC”, “Company”, or “Distribution”) for maintaining the
operational integrity of its system during periods of system stress and natural gas emergency
situations.
Customers served on the Distribution system fall into two general categories; Sales Customers
that purchase gas directly from NFGDC, and Transportation Customers that purchase gas from
Marketers which utilize the NFGDC system to provide natural gas service to their customers.
The term “Marketers” is used generically to describe third–party retail “Suppliers” which are
known as Energy Service Companies (“ESCOs”) in New York and as Natural Gas Suppliers
(“NGS”) in Pennsylvania. For the purposes of this manual, the terms are interchangeable.
Distribution employs a system of alerts and orders that can be directed at Marketers or
Transportation Customers and can be used to:
 Alleviate conditions that threaten the operational integrity of Distribution’s system.
 Maintain pressures necessary for Distribution’s operations.
 Ensure adequate flowing supplies are delivered to specific receipt points.
 Alleviate operational problems arising from over-deliveries or under-deliveries by Suppliers
or Direct Customers in violation of agreements or Distribution’s tariffs.
In extreme emergency situations, Distribution can also request reductions of usage by both
Transportation and Sales Customers in a given area or require mandatory reductions of usage. In
all cases, Operations shall have the discretion to implement any such action in the field as
necessary to minimize harm to customers.
Normal Operating Conditions
Marketers are responsible for delivering gas supply to the NFGDC City Gate in amounts
calculated by Distribution. For each Transportation Customer in a pool of customers established
by a Marketer, a Daily Delivery Quantity ("DDQ") is determined and combined with the other
customers’ DDQs to produce an Aggregated Daily Delivery Quantity ("ADDQ"). NFGDC will
determine, based upon each customer's historical load profile and/or estimates of consumption, a
customer group's projected normalized consumption for a given period, monthly, weekly, or daily.
Consumption estimates may be adjusted in response to meter readings, as available, weather
forecasts and compensated for the difference between actual weather and previous weather
forecasts.
Daily City Gate Delivery Tolerances:
 NY STBA: + or – 5% of ADDQ
 NY SC-16: per individual customer contractual agreement
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 PA SATS: + or – 2% of ADDQ
 PA MMNGS: + or – 5% of ADDQ
o NY and PA DMT: DDQs are calculated but DMT customers are considered to
be exempt from daily delivery tolerance requirements. DMT service
essentially operates under self-regulated delivery requirements due to daily
reconciliation of customer usage and Supplier deliveries with charges for
excessive imbalances.
The following is the hierarchy of System Maintenance/Curtailment actions:
A. System Alert (“SA”)
A System Alert (SA) may be called during periods of projected increased or decreased
consumer demand for, or supply of, natural gas that may cause system stress or threaten
applicable storage or other pipeline contract limitations. An SA is a request for specific
voluntary action on the part of an individual shipper, or all shippers. The shippers are
expected to respond to SAs after NFGDC provided notice. Where possible, an SA may be
used to avoid an OFO but shall not be required as a condition to the issuance of an OFO.
No penalties are assessed for non-compliance.
System Maintenance Order (“SMO”)

An SMO is similar to an SA but it is directed specifically at Pennsylvania SATS Suppliers
because they hold primary capacity critical to the operational integrity of the system. The
purpose of the SMO is to assure that gas is flowing to the City Gate where and when
needed. SMOs shall include, but not be limited to, orders to deliver gas at particular
primary points into NFGSC, or into the particular primary points of the Company
Released Upstream Capacity, as well as orders to deliver additional gas to or from storage.
The SMO is a request for specific action on the part of an individual SATS Supplier, or all
SATS Suppliers. Should SATS Suppliers fail to comply with such SMOs then NFGDC
shall issue OFOs.
B. Interruption of Interruptible Service
In order to avoid or mitigate the severity of a supply or capacity disruption, natural gas
supply and/or Transportation Services may be temporarily discontinued for select
customers under specific terms and conditions governed by tariff or contract.
C. Operational Flow Order (“OFO”)
During any period in which NFGDC determines, in its sole discretion, that its ability to
accommodate imbalances is restricted or impaired (i.e. "Critical Period"), or in order to
maintain system operational integrity, or to avoid a curtailment situation, an OFO shall be
issued. OFOs are issued when other actions have failed to eliminate reliability concerns.
19
A Critical Period is a period of operational stress or impending potential stress that may
impact the integrity of NFGDC's system or a force majeure event. Non-compliance with
OFOs, in addition to penalties, could lead the system into a curtailment situation. A
primary purpose of an OFO is to keep, or restore, the system or an affected part of the
system in operational balance. Upon request of a Direct Customer or a Natural Gas
Supplier (“NGS”), NFGDC shall consider, if time permits, adjustments to deliveries or
consumption outside of ADDQ levels/tolerances if, in NFGDC’s sole discretion, such
adjustments benefit system operations and are confirmable by NFGDC.
Guidelines for Instituting an OFO

NFGDC will attempt to provide 24 hours notice of an OFO unless circumstances exist
which require an immediate response. At least 8 hours notice will be provided. When an
SA precedes an OFO, the 24-hour notice will begin with the issuance of the SA. NFGDC
will endeavor to provide an 8-hour notice when an SA is changed to an OFO. OFO notice
will meet the time requirements above, and will note the time of issuance, date and time
the OFO takes effect, and estimated duration. The OFO notice will communicate the
actions required of Marketers and Direct Customers, the reasons for those actions required,
and will provide periodic update(s) to enable parties to continue their planning functions.
Such actions as required in the OFO notice will be limited in scope and duration and as
localized as possible to meet the required objective. OFOs will be applied on a non-
discriminatory basis to all similarly situated parties. NFGDC will respond to reasonable
requests for information by parties within a reasonable time of the OFO event. OFOs will
not be issued to mitigate economic disparity.
OFO Daily City Gate Delivery Tolerances:

 NY STBA: + or – 2% of ADDQ (in the direction of the OFO).
 NY SC-16: per individual customer contractual agreement.
 PA SATS: 0% of ADDQ (in the direction of the OFO).
PA MMNGS: 0% of ADDQ (in the direction of the OFO).
 NY and PA DMT: DDQs are calculated but DMT customers are considered to be
exempt from daily delivery tolerance requirements. DMT service essentially operates
under self-regulated delivery requirements due to daily reconciliation of customer
usage and Supplier deliveries with penalties for excessive imbalances.
PA DMT customers, if included in an OFO, may not be allowed access to banked

volumes for the duration of an OFO period.
NY DMT - During normal operations daily deliveries should match daily customer
usages within a tolerance range of + or – 10%. During OFO periods this range can be
reduced to as little as + or – 2%.
D. Unauthorized Overrun Period (“UOP”) [Preferably issued only on a monthly basis.]
NY: A period during which SC-11 Interruptible Sales Service or non-contracted Standby
Service is unavailable on an authorized basis because service to customers under firm sales
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classifications is jeopardized or impaired. During an unauthorized period, a surcharge is
applied to the rate that would be charged for SC-11 gas during an authorized period.
PA: A period during which non-contracted Standby Service is unavailable on an

authorized basis because service to customers under firm sales classifications is
jeopardized or impaired. If a customer exceeds its authorized consumption during a
natural gas emergency, then the customer will pay a penalty, in addition to any and all
other penalties or charges incurred during such emergencies,
Priority Standby Service accounts, including residential and other essential human needs
customers, are exempt from UOP.
OFO Daily City Gate delivery tolerances apply.
E. Voluntary Alternate Fuel Contracts
Pre-arranged contracts with customers who have the ability to switch to alternate fuel and
sell gas to NFGDC for system supply.
F. Voluntary Reductions of Usage
To the extent possible NFGDC will appeal to all gas customers to voluntarily reduce gas
usage. The Company has a communications plan containing a series of pre-drafted news
releases and a list of media contacts, phone numbers, fax numbers, and e-mail addresses.
During a natural gas emergency information will be developed and disseminated through
Distribution's Corporate Communications department. The Company will coordinate with
the necessary officials and/or agencies to keep the public apprised of the status and
duration of any natural gas event.
The Company will attempt to reach larger commercial and industrial customers by issuing
news bulletins, social media postings, or through any means necessary, requesting that
non-essential natural gas usage be reduced.
Appeals through news bulletins, social media postings, or through any means necessary
will also be made to residential and smaller commercial customers, including requests that
they turn their thermostats back by (number) degrees and maintain that temperature until
further notice. In addition other small, non-residential customers who use natural gas for
purposes other than space heating would be encouraged to reduce their natural gas
consumption by a minimum of (number) %.
The Company has established a toll free emergency hotline at 1-866-866-5958.

Customers may call this number to hear more information on the status of this emergency
and updates will be offered frequently as NFGDC continues to monitor conditions and the
status of natural gas deliveries on its system. Customers may also refer to the Company’s
web site at www.nationalfuelgas.com for up to date information.
21
G. Mandatory Curtailment
Curtailment can be invoked when the aggregate demand of firm service customers on the
NFGDC system, or confined segment of the system, exceeds, or threatens to exceed, the
gas supply or capacity available to meet demand and this deficiency creates an immediate
threat to essential human needs / critical service customers. In a gas emergency situation
all NY and PA customers may be required to reduce consumption up to and including the
complete interruption of service. Operations shall have the discretion to implement any
such action in the field as necessary to minimize harm to customers.
The minimum authorized usage determined for each customer shall not be lower than that
required for plant protection unless further curtailment is required to serve essential human
needs customers. Under such conditions, plant protection requirements may be curtailed,
up to and including the complete interruption of service.
NFGDC can divert or require gas supplies from non-core customers. Marketers must still
meet “DDQs” unless proof of force majeure inability to deliver is provided to the
Company. NFGDC compensation for diverted supplies is based on the market value of
gas or value of alternate fuel.
Curtailment cannot exceed 5 business days in PA without PUC approval.
General Guidelines:
 Local Distribution Companies (“LDCs”) shall implement a curtailment only as a last

resort. Contractual and other non-curtailment supply management tools, OFOs,
interruption of interruptible load, and supply acquisition shall be utilized before an LDC
declares a curtailment.
 Mutual aid may be summoned after certain curtailment priorities have been completed as
described in Tab 12.
For NY: priority of service levels 5 through 8 must be curtailed.
For PA: priority of service levels 3 through 6 must be curtailed.
 As circumstances permit, LDCs shall initially seek voluntary reductions of usage to

alleviate an emergency situation.
 Economic considerations shall not be the basis for a curtailment.
 Curtailments shall be limited in scope and duration as necessary to alleviate an

emergency.
 Curtailments shall be localized to the extent possible.
 The LDC shall provide periodic updates to ESCOs and curtailed customers so that they
can plan accordingly.
22
 The LDC shall notify the state regulatory commission(s) when a curtailment is declared
and when the situation returns to normal.
 Failure of the LDC to adhere to one or more of the above criteria is not a basis for
ESCOs or Direct Customers not to comply with requirements of the curtailment but may
provide the basis for a complaint to the Commission regarding the LDC’s behavior.
 If, during a curtailment period, the LDC is aware of ESCOs or Direct Customers that are
not responding to the required actions, it shall make all reasonable efforts to inform the
non-responding ESCOs and Direct Customers that required actions are not being taken.
Lack of such notice shall not relieve any ESCO or Direct Customer of its obligations.
H. Force Majeure Declaration
Force Majeure Declarations by Distribution
Distribution should consider declaring a force majeure only if a significant event, such as a
Distribution pipeline failure, occurs that results in Distribution’s inability or hindrance to
deliver gas to its customers from the City Gate receipt point.
Force Majeure Declarations by Others
Distribution should deny Supplier’s force majeure declaration if they cite NAESB or
FERC force majeure provisions. NY STBA and PA SAT Suppliers/ESCOs or their agents
may be excused from delivery obligations, subject to SC-19 or Rate Schedule SATS.
Pursuant to NY SC-19 and PA Rate Schedule SATS section M:
Suppliers/Marketers will be excused from delivering the required daily quantity of supply
on any given day for Force Majeure events which directly and substantially affect a
Supplier’s natural gas deliveries to the Company and for which alternate supply
arrangements cannot be obtained by Suppliers or, if the Supplier is unsuccessful in
obtaining alternate supplies, for which the Company cannot obtain supplies on behalf of
the Supplier.
Issue OFO (Refer to Tab 8)
23
3. Procedural Flowcharts
24
25
26
27
4. Communication Plan
Tab #
Issue System Alert or System Maintenance Order 5, 6
 GCOC/GSA/TS assess the situation and determine action to be taken
 TS notifies Marketers via NFG web site and e-mail
 TS notifies EXEC/ESD/RARA
Cut Interruptible Service 7
 GCOC/GSA/TS assess the situation and determine action to be taken
 TS notifies EXEC/ESD/CCD/RARA
 ESD notifies customers via telephone, fax, email or other reasonable means
Issue Operational Flow Order 8
 GCOC/GSA/TS assess the situation and recommend action to be taken
 EXEC authorizes action to be taken
 TS notifies Marketers via NFG web site, robocall/text, and/or e-mail
 TS notifies CCD/ESD/RARA
 TS notifies State Commission(s) via e-mail
 ESD notifies PA DMT customers if they are included in the OFO
Declare Unauthorized Overrun 9
 TS notifies Marketers via NFG web site and e-mail
 TS notifies CCD/ESD/RARA
 TS notifies State Commission(s) via e-mail
Enact Alternate Fuel Contracts 10
 GCOC/GSA/TS/ESD assess the situation and recommend action to be taken
 ESD notifies CCD/RARA
Voluntary Reductions of Usage 11
 CCD/GAD/ESD/RARA/Operations/Security informed of the situation
 CCD communicates with customers through various media outlets
 CCD and GAD contact local officials
 RARA contacts State Commission(s)
Mandatory Curtailment 12
 GCOC/GSA/TS assess the situation and recommend action to be taken.
 CCD/ESD/RARA/Operations/Security informed of the situation
 ESD determines affected customers and notifies them via phone, email and follow-up letter
 Operations is provided with meter read orders and reads meters the following day
 CCD communicates with customers through various media outlets
 TS notifies affected Marketers
 CCD and GAD contact local officials
 RARA contacts State Commission(s)
Mutual Aid Request 13
 GCOC/GSA/TS assess the situation and recommend action to be taken.
 EXEC authorizes action to be taken.
 GCOC formulate and coordinate request with Northeast Gas Association.
28
Internal Contact List
Contact Office 24 Hour
Consumer Business
 Nathan Barnes 7599
Corporate Communications
 Karen Merkel 7654
 Caroline Manino (814) 871-8199
Energy Services
 Robert Eck 7711
 Erik Solomon 7003
Executive
 Kevin House 7321
 Michael Colpoys 4239
 Donna DeCarolis 7872
 Michael Reville 7313
Government Affairs
 Edward Damico 7695
 Nathan Koble (814) 871-8231
 Nicholas Stalnecker 7684
Gas Control Operations Center

 Antonio Conte (716) 827-2257
 Joseph Daul (716) 827-2380
Gas Supply Administration

 Christopher Cej 6985
 Lisa Petko 7120
 Marc Cuthbertson 7228
 Operations
 Vicki Kohl (716) 827-5575
 Rick Bittner (716) 696-6451
 Tyler Collins (814) 871-8333
 Jordyn Shelatz (814) 871-8495
Rates and Regulatory

 Randy Rucinski 7237
 Brian Welsch 7875
 Jeff Same 7507
Transportation Services (GSA)

 Dan Czechowicz 6917
29
External Contact List
Contact Office 24 Hour Email
NY Public Service Commission
 Bruce Alch (ESCO Contact) (518) 486-2400 (518) 817-5672 Bruce.Alch@dps.ny.gov
 Christopher Stolicky (518) 473-9994 (518) 703-1456 Christopher.Stolicky@dps.ny.gov
 Michael Rieder (518) 474-6149 (518) 937-1333 Michael.Rieder@dps.ny.gov
 Kevin Speicher (315) 448-7336 (315) 391-3794 Kevin.Speicher@dps.ny.gov
30
5. System Alert (“SA”)
What: An SA is a request for specific voluntary action on the part of an individual shipper, or all
shippers. The shippers are expected to respond to an SA after NFGDC provided notice.
Why: An SA may be used to avoid an OFO but shall not be required as a condition to the
issuance of an OFO. It also serves as preliminary notice of an OFO, shortening the
notification time needed to institute an OFO.
When: An SA may be issued during periods of projected increased or decreased consumer

demand for, or supply of, natural gas that may cause system stress or threaten applicable
storage or other pipeline contract limitations. NFGDC will attempt to provide 24 hours
notice of an SA unless circumstances exist which require an immediate response.
Steps:
1.) GCOC/GSA/TS determines that a period of system stress is anticipated and that an
SA (Warm, Cold, DDQ Averaging) should be issued.
2.) TS notifies Marketers via e-mail and by posting in the Announcements and
Operational Postings on the Information for Marketers, Producers and Suppliers
pages of the NFGDC web site.
Notices will include the following information:

 Date that the SA is issued
 Reason for an SA
 Requested action (match DDQs), if applicable
 Projected length of an SA, if available
3.) TS notifies Marketers via e-mail and web site posting of the conclusion of an SA.
31
Sample Warm Weather SA:
SYSTEM ALERT – PENNSYLVANIA DIVISION
Effective MM/DD/YYYY @ 10:00 A.M. ET

Posting date MM/DD/YYYY
The following is a Warm Weather System Alert for National Fuel Gas Distribution Corporation
("Distribution" or "Company") - Pennsylvania service territory effective from 10:00 A.M. ET Tuesday,
MM/DD/YYYY until 10:00 A.M. ET Friday, MM/DD/YYYY. Due to anticipated warm weather conditions
and the anticipated decrease in demand, Distribution is requesting that all Market Pool Operators make every
attempt to match deliveries to their posted Daily Delivery Quantities (DDQs). Suppliers who schedule and
deliver quantities to match DDQs may help to prevent a critical situation that could require the Company to
issue an OFO. Distribution will continue to provide periodic updates to the operational status of the system
as warranted.
Joanne Maciok
Sample Cold Weather SA:

SYSTEM ALERT – NEW YORK DIVISION

The following is a Cold Weather System Alert for National Fuel Gas Distribution Corporation
("Distribution" or "Company") - New York service territory effective from 10:00 A.M. ET Wednesday,
MM/DD/YYYY until 10:00 A.M. ET Thursday, MM/DD/YYYY. Due to anticipated cold weather
conditions and the anticipated increase in demand, Distribution is requesting that all Market Pool Operators
make every attempt to match deliveries to their posted Daily Delivery Quantities (DDQs). Suppliers who
schedule and deliver quantities to match DDQs may help to prevent a critical situation that could require the
Company to issue an OFO. Distribution will continue to provide periodic updates to the operational status of
the system as warranted.
Joanne Maciok
Sample DDQ Averaging SA:

SYSTEM ALERT – NEW YORK DIVISION
Posting date MM/DD/YYY
To All TSS Users:
National Fuel Gas Distribution Corporation will be suspending the averaging of DDQs for Saturday,
MM/DD/YYYY to Monday, MM/DD/YYYY. The suspension is due to operational considerations.
If you have any questions, please call the TSS Help Desk at (716) 857-7232.
32
6. System Maintenance Order (“SMO”)
What: An SMO is similar to an SA but is directed specifically at PA SATS Suppliers because

they hold primary capacity critical to the operational integrity of the system. The SMO is
a request for specific action on the part of an individual SATS Supplier, or all SATS
Suppliers. Should SATS Suppliers fail to comply with such SMOs then NFGDC shall
issue OFOs.
Why: The purpose of an SMO is to assure that gas is flowing to the City Gate where and when
needed. SMOs shall include, but not be limited to, orders to deliver gas at particular
primary points into NFGSC, or into the particular primary points of the Company
Released Upstream Capacity, as well as orders to deliver additional gas to or from
storage. An SMO may be used to avoid an OFO but shall not be required as a condition
to the issuance of an OFO.
When: An SMO may be called during periods of projected increased or decreased consumer
demand for, or supply of, natural gas that may cause system stress or threaten applicable
storage or other pipeline contract limitations. NFGDC will attempt to provide 24 hours
notice of an SMO unless circumstances exist which require an immediate response.
Steps:
1.) GCOC/GSA/TS determines that a period of system stress is anticipated and that an
SMO (Warm or Cold) should be issued.
2.) TS notifies Marketers via robocall/text, e-mail, and by posting in the

Announcements and Operational Postings on the Information for Marketers,
Producers and Suppliers pages of the Company web site.
Notices will include the following information:

 Date that the SMO is issued
 Reason for an SMO
 Requested action
 Projected length of an SMO, if available
3.) TS notifies Marketers via robocall/text, e-mail, and web site posting of the
conclusion of an SMO.
33
Sample SMO:
SYSTEM MAINTENANCE ORDER – PENNSYLVANIA DIVISION – SATS Only

The following is a System Maintenance Order for National Fuel Gas Distribution Corporation
("Distribution" or "Company") - Pennsylvania SATS Suppliers effective from 10:00 A.M. ET
Tuesday, MM/DD/YYY until 10:00 A.M. ET Friday, MM/DD/YYYY. Due to anticipated
constraints in (Specific Area), Distribution is requesting that all Market Pool Operators make every
attempt to (Specific Instructions). Suppliers who comply with these directives may help to prevent a
critical situation that could require the Company to issue an OFO.
Distribution will continue to provide periodic updates to the operational status of the system as
warranted.
Joanne Maciok
34
7. Interruptible Service
What: Natural gas services that can be temporarily discontinued under terms and conditions
specified by tariff or contract.
In addition to unique contractual arrangements, the following services are defined as

interruptible by the tariff:
 Backup gas supply service to non-essential human needs Transportation Service

customers (Standby Service) can be restricted to the specific level of service
established within a Standby Service Agreement. All Standby Service that is not
contractually specified is interruptible. Priority Standby Service and service levels
established under a Standby Service Agreement are not interruptible
 During a winter period, service to PA Load Balancing Service customers is

considered interruptible to the Billing Demand Unit (“BDU”) level established
through prior consumption history.
Why: To avoid or mitigate the severity of a supply or capacity disruption.
.
When: If, in the sole judgment of the Company, there is sufficient time, the Company shall use
reasonable business and operational efforts to interrupt all interruptible services, issue
OFOs, and call for voluntary usage reductions by all customers prior to requiring
mandatory reductions in gas consumption by each commercial and industrial retail and
Transportation Customer that is not an essential human needs customer. The Company
shall take these three actions sequentially to the extent feasible.
Steps: Unless otherwise dictated by contractual arrangements, ESD shall provide affected
customers the maximum notice possible, via telephone, fax, electronic data interchange,
or any other reasonable means of notification.
35
8. Operational Flow Order (“OFO”)
What: An order issued by NFGDC to restrict or guarantee daily deliveries to the NFGDC City
Gate. Some of the actions required by an OFO may include:
 Require Marketers to deliver gas to a specific point.
 Require Marketers to balance daily or to deliver a specified quantity of gas.
 Change daily nominations for customer groups being served with a flat monthly
nomination
 In NY and PA: Deliveries can be restricted for both over-delivery and under-delivery to
NFGDC’s City Gate:
OFO Daily City Gate Delivery Tolerances:

 NY STBA: + or – 2% of ADDQ (in the direction of the OFO).
 NY SC-16: generally exempt.
 PA SATS: 0% of ADDQ (in the direction of the OFO).
PA MMNGS: 0% of ADDQ (in the direction of the OFO).
NY and PA DMT: DDQs are calculated but DMT customers are considered to be exempt
from daily delivery requirements. DMT service essentially operates under self-regulated
delivery requirements due to daily reconciliation of customer usage and supplier
deliveries with penalties for excessive imbalances.
PA DMT customers, if included in an OFO, may not be allowed access to banked

volumes for the duration of an OFO period.
NY DMT - During normal operations daily deliveries should match daily customer
usages within a tolerance range of + or – 10%. During OFO periods this range can be
reduced to as little as + or – 2%.
The Company may issue any other OFOs reasonably required to maintain system
operational integrity and to assure continued service to its Firm Sales Service customers.
Why: A primary purpose of an OFO is to keep the system or an affected part of the system in
operational balance.
When: OFOs are issued when other actions have failed to eliminate reliability concerns. A Critical
Period is a period of operational stress or impending potential stress that may impact the
integrity of NFGDC's system or a force majeure event.
NFGDC will attempt to provide 24 hours notice of an OFO unless circumstances exist
which require an immediate response. At least 8 hours notice will be provided. When an
SA precedes an OFO, the 24-hours notice will begin with the issuance of the SA. NFGDC
will endeavor to provide an 8-hours notice when an SA is changed to an OFO.
In NY, sufficient notice for an OFO is 8 hours if an SA has been declared.

In PA, sufficient notice for an OFO is 24 hours unless circumstances require immediate
response.
36
OFOs are issued immediately upon discovery of significant unplanned system interruptions.
Steps:
1.) GCOC/GSA/TS determines that a period of system stress is anticipated and requests
declaration of an OFO (Warm or Cold). In the event of an on-system or off-system
interruption GCOC should attempt to identify alternate system delivery options. To the
extent, alternate delivery options are available to Distribution and Suppliers that circumvent
the interruption location then Distribution should refrain from declaring a Force Majeure or
accepting a Supplier force majeure declaration.
2.) EXEC orders declaration of an OFO.
3.) TS notifies Marketers, internal Company, NY and PA Commission personnel via

robocall/text, e-mail and by web site posting in the Announcements and Operational
Postings on the Information for Marketers, Producers and Suppliers pages of the NFGDC
web site.
E-mail messages and/or web notices include the following information:
Date that the OFO is issued.
Conditions (reason) for OFO.
Requested action (deliver within OFO ADDQ tolerances).
Alternate system delivery meters, if necessary.
Projected length of OFO, if available.
Provide periodic updates as warranted.
4.) ESD notifies PA DMT customers if included in the OFO.
5.) TS tracks compliance with delivery requirements and processes billing for failures to
deliver.
6.) TS notifies Marketers, internal Company, NY and PA Commission personnel via e-mail and
by web site posting of the conclusion of an OFO.
37
SAMPLE NEW YORK OFO POSTING (with Critical Notice)
Declaration of Underdelivery Operational Flow

Order (OFO)
New York Service Territory
Posted
01/01/2018
In accordance with the provisions given in the General Information Section of our New York
tariff (Section II.20.E), National Fuel Gas Distribution Corporation (“NFGDC”) is declaring
an Underdelivery Operational Flow Order (“OFO”) for gas scheduled to flow to Monthly
Metered Transportation (STBA and SC-16) market pools beginning at 10:00 a.m. Eastern
Standard time on Monday, January 1, 2018. This action is being taken to safeguard the
operational integrity of the NFGDC system, to assure continued service to its firm customers
and in consideration of the forecasted colder than normal weather, and reduced flows from
interconnects upstream of NFGDC system.
We anticipate that this OFO will continue in effect for a one day period ending 10:00 a.m.
Eastern Standard time on Tuesday, January 2, 2018, and may be extended if necessary. We
will provide prior notice if this is to occur.
The text of the revised Critical Notice issued by National Fuel Gas Supply Corporation
(NFGSC) is attached to this notice.
NFGDC notes that Suppliers that schedule deliveries at NFGSC interconnects with TGP in
Zone 5 and with Empire Pipeline on a voluntary basis will help to maintain NFGDC system
integrity.
Deliveries to STBA and SC-16 pools on the NFGDC system must be at least ninety-eight
percent ( 98%), of the ADDQs posted daily on the NFG web site. Deliveries less than 98%
will be subject to penalty charges specified in tariff Section II 20.E.
NFGDC expects that Suppliers will continue to re-nominate deliveries on subsequent

cycles throughout the January 1, 2018 Gas Day in order to restore any volumes being
cut by NFGSC. It is the Supplier’s responsibility to meet the ADDQ at the 98%
tolerance band mentioned above.
Service classes not identified in the above OFO shall remain subject to the System Alert that
was issued on December 23, 2017. Suppliers for Daily Metered Transportation Service
Customers should continue to make every effort to match daily deliveries with daily customer
usage.
If you have any questions, please contact Joanne Maciok at (716) 857-7670.
38
SAMPLE NEW YORK OFO POSTING
Declaration of Underdelivery Operational Flow Order (OFO)

mm/dd/yyyy
In accordance with the provisions given in the General Information Section of the New York tariff
(Section II 20 e.), NFGDC is declaring an Underdelivery Operational Flow Order (“OFO”) for gas
scheduled to flow to Monthly Metered Transportation (STBA and SC-16) market pools beginning at
10:00 a.m. Eastern Standard Time on <month> dd, yyyy. This action is being taken to safeguard the
operational integrity of the NFGDC system given the forecasted colder than normal weather.
It is anticipated that this OFO will continue in effect for a <??> day period ending 10:00 a.m. Eastern
Standard Time on <month> dd, yyyy, and may be extended if necessary. Prior notice will be
provided if this were to occur.
Deliveries to STBA and SC-16 pools on the NFGDC system must be at least ninety-eight percent
(98%), of the aggregated daily delivery quantities (ADDQs) posted on the Company web site.
Deliveries less than 98% will be subject to penalty charges specified in tariff section II 20 e. Suppliers
that wish to deliver in excess of 105% of any Market Pool's ADDQ during this period should request
DDQ changes per standard operating procedures.
Service classes not identified in the above OFO shall remain subject to the System Alert that was
issued on mm/dd/yyyy. Suppliers for Daily Metered Transportation Service customers should
continue to make every effort to match daily deliveries with daily customer usage. (Determine if NY
DMT state tolerance percentages will be reduced)
Questions regarding this notice should be directed to Joanne Maciok at (716) 857-7670.
39
9. Unauthorized Overrun Period (“UOP”)
What: NY: A period during which SC-11 Interruptible Sales Service or non-contracted Standby
Service is unavailable on an authorized basis because service to customers under firm sales
classifications is jeopardized or impaired. During an unauthorized period, a surcharge is
applied to the rate that would be charged for SC-11 gas during an authorized period.
PA: A period during which non-contracted Standby Service is unavailable on an authorized

basis because service to customers under firm sales classifications is jeopardized or impaired.
If a customer exceeds its authorized consumption during a natural gas emergency, then the
customer will pay a penalty in addition to any and all other penalties or charges incurred
during such emergencies,
Priority Standby accounts, including residential and other essential human needs customers,
are exempt from UOP.
OFO daily City Gate delivery tolerances apply.
Why: To provide an economic incentive for end-users to only burn gas that has been brought onto
the system for their use, be it gas NFGDC has contracted for its Sales customers or gas
delivered to the system by Marketers for Transportation Customers on a monthly basis.
When: Notice shall be issued at the Company’s sole discretion according to operational
considerations only prior to the beginning of a month, preferably after an OFO has already
been issued, but not necessarily.
Steps:
1.) GCOC/GSA/TS determines that a period of system stress is anticipated and requests declaration
of a UOP.
2.) EXEC orders declaration of a UOP.
3.) TS notifies Marketers, applicable Company, NY and PA Commission personnel via robocall/text,
e-mail, and by web site posting in the Announcements and Operational Postings on the
Information for Marketers, Producers and Suppliers pages of the Company web site.
E-mail messages and/or web notices include the following information:

 Date that the UOP is issued.
 Conditions (reason) for UOP.
 Requested action (deliver within UOP ADDQ tolerances).
 Projected length of UOP, if available.
 Provide periodic updates as warranted.
40
4.) ESD provides notice of UOP to customers by via telephone, fax, email or other reasonable means.
5.) TS tracks compliance with delivery requirements and processes billing for failures to deliver.
6.) TS notifies Marketers, the Company, NY and PA Commission personnel via e-mail and by web
site posting of the conclusion of an UOP.
41
SAMPLE LETTER FROM TS ALERTING MARKETERS OF AN UPCOMING UOP
<MONTH>, dd, yyyy
Dear Market Pool Agent:
National Fuel Gas Distribution Corporation (“NFGDC”) has experienced colder than normal conditions in our service territory
during <MONTH(S)>. As a result there has been a corresponding increase in customer usage. Although NFGDC forecasts
adequate supplies to serve the Firm Sales Service Customers under colder than normal weather, NFGDC does not anticipate
having the firm capacity and gas supplies to support a shortfall of deliveries by Marketers/Suppliers to the non-core
Transportation Customers.
Therefore, NFGDC hereby announces an Unauthorized Overrun Period (“UOP”) to commence on <MONTH>, dd, yyyy and
ending on <MONTH>, dd, yyyy. During this period, Transportation Customers of NFGDC which experience a deficiency
imbalance (usage greater than deliveries of gas received by NFGDC for the customer) will be charged the Unauthorized
Overrun Rate in addition to the otherwise applicable Sales Service Rate. More specifically:
In NY, Transportation Customers without SC 12 Standby Sales Service that have a deficiency imbalance (on a monthly-
metered basis) will be assessed the Unauthorized Overrun Charge of $7.00 per MCF in addition to the SC 11 Imbalance Sales
rate for any volumes provided by NFGDC. Customers enrolled in an STBA or DMT Aggregation group for the month of
<MONTH>, yyyy, will not be assessed the Unauthorized Overrun Charge. All Unauthorized Overrun Charges to such
customers will be billed to the appropriate Aggregator based on their post-trading deficiency imbalance.
In PA, Monthly Transportation Customers (“MMT”) without contracted Standby Sales Service that have a deficiency
imbalance will be subject to an Unauthorized Overrun Penalty of $25.00 per MCF in addition to the applicable Firm Sales
Rate. Customers enrolled in an MMNGS or SATS Aggregation group for the month of <MONTH>, yyyy, will not be
assessed the Unauthorized Overrun Charge. All Unauthorized Overrun Charges to such customers will be billed to the
appropriate Aggregator based on their post-trading deficiency imbalance.
Daily Transportation Service Customer (“DMT”) will be charged the higher of:
(1) the retail commodity rate plus a surcharge equal to 25 percent of the retail commodity rate or
(2) the sum of the interstate transportation rate applicable to the customer and the highest incremental per MCF cost of
gas purchased in NFGDCs gas supply portfolio during the month applicable plus the 25 percent premium.
Should NFGDC need to continue the UOP beyond <MONTH>, dd, yyyy, NFGDC will provide notification as soon as it is
determined. NFGDC suggests that you maintain close communication with your customers regarding their consumption of
gas, and take the necessary steps to ensure adequate deliveries of gas.
Should you have any questions regarding this correspondence, please contact our Transportation Services at (716) 857-7232.
Sincerely,
<NAME>
<TITLE>
Transportation Services
42
SAMPLE LETTER FROM ESD ALERTING NY END-USE CUSTOMERS OF AN UPCOMING UOP
NOTICE
<MONTH>, dd, yyyy
«Greeting» «First_Name» «Last_Name»

«Mailing_Name»
«Mailing_Address»
«MAILADDR2»
«MAILADDR3»
Dear «Greeting» «Last_Name»:
National Fuel Gas Distribution Corporation (“NFGDC”) has experienced colder than normal conditions in our service territory
during <MONTH>. As a result there has been a corresponding increase in customer usage. Although NFGDC forecasts
adequate supplies to serve our Firm Sales Service Customers under colder than normal weather, NFGDC does not anticipate
having the firm capacity and gas supplies to support a shortfall of deliveries by Marketers/Suppliers to our Transportation
Customers.
Therefore, NFGDC hereby announces an Unauthorized Overrun Period (“UOP”) to commence on <MONTH>, dd, yyyy and
ending on <MONTH>, dd, yyyy. During this period, Transportation Customers of NFGDC which experience a deficiency
imbalance (usage greater than deliveries of gas received by NFGDC for the customer) will be charged the Unauthorized
Overrun Rate in addition to the otherwise applicable Sales Service Rate.
More specifically, Transportation Service Customers without SC-12 Standby Sales Service that have a deficiency imbalance
(on a monthly-metered basis) will be assessed the Unauthorized Overrun Charge of $7.00 per MCF in addition to the SC 11
Imbalance Sales rate for any volumes provided by NFGDC.
Customers enrolled in an STBA or DMT Aggregation group for the month of <MONTH>, yyyy, will not be assessed the
Unauthorized Overrun Charge. All Unauthorized Overrun Charges to such customers will be billed to the appropriate
Aggregator based on their post-trading deficiency imbalance.
Should we need to continue the UOP beyond <MONTH>, dd, yyyy, we will notify you as soon as it is determined. We
suggest that you maintain close communication with your Marketer regarding your consumption of gas, and take the necessary
steps to ensure adequate deliveries of gas.
Should you have any questions regarding this correspondence, please contact your Account Representative at (716) 857-7136.
Sincerely,

Energy Services Department
/kjf
43
SAMPLE LETTER FROM ESD ALERTING PA END-USE CUSTOMERS OF AN UPCOMING UOP
NOTICE
<MONTH>, dd, yyyy
«Greeting» «First_Name» «Last_Name»

«Mailing_Name»
«Mailing_Address»
«MAILADDR2»
«MAILADDR3»
Dear «Greeting» «Last_Name»:
National Fuel Gas Distribution Corporation (“NFGDC”) has experienced colder than normal conditions in our service territory this
winter during <MONTH(S)>. As a result there has been a corresponding increase in customer usage. Although NFGDC forecasts
adequate supplies to serve our Firm Sales Service Customers under colder than normal weather, NFGDC does not anticipate having the
firm capacity and gas supplies to support a shortfall of deliveries by Marketers/Suppliers to our Transportation Customers.
Therefore, NFGDC hereby announces an Unauthorized Overrun Period (“UOP”) to commence on <MONTH>, dd, yyyy and ending
on <MONTH>, dd, yyyy. Should we need to continue the UOP beyond <MONTH>, dd, yyyy, we will notify you as soon as it is
determined. During this period, Transportation Customers of NFGDC that experience a deficiency imbalance (usage greater than
deliveries of gas received by NFGDC for the customer) will be charged the Unauthorized Overrun Penalty in addition to the otherwise
applicable Sales Service Rate.
More specifically, Transportation Customers (or their Marketers in the case of Monthly Metered Transportation Customers), shall be
subject to a penalty of $25 per MCF applicable to gas purchased from NFGDC in excess of volumes contracted for under Standby Sales
Service. This penalty is in addition to the market rate adjustments and surcharges applicable to Standby Sales Service when overrun
service is not available.
It is important that we emphasize that unless you have an executed Standby Service Agreement in place for a specified natural gas
volume, NFGDC is not obligated to make up shortfalls due to insufficient volumes being delivered to your facility by a Marketer.
Absent a Standby Service Agreement, back up service from NFGDC is interruptible and may, under certain conditions, result in
termination of service.
Should we need to continue the UOP beyond <MONTH>, dd, yyyy, we will notify you as soon as it is determined. We suggest that
you maintain close communication with your Marketer regarding your consumption of gas, and take the necessary steps to ensure
adequate deliveries of gas. Should you have any questions regarding this correspondence, please contact your Account Representative
at (814) 871-8271.
Sincerely,

44
12. Mandatory Curtailment
What: In a gas emergency situation all NY and PA customers may be required to reduce
consumption on a priority basis, up to and including the complete interruption of service.
Operations shall have the discretion to implement any such action in the field as necessary to
minimize harm to customers.
Why: To reduce load on the NFGDC system in order to assure gas supply to critical service/human
needs customers and/or to maintain the integrity of the NFGDC system.
When: Curtailment can be invoked when the aggregate demand of Firm Service Customers on the
NFGDC system, or confined segment of the system, exceeds, or threatens to exceed, the gas
supply or capacity available to meet demand and this deficiency creates an immediate threat to
essential human needs / critical service customers.
General Guidelines:
 LDCs shall implement a curtailment only as a last resort. Contractual and other non-
curtailment supply management tools, OFOs, interruption of contractually-interruptible load,
and supply acquisition shall be utilized before an LDC declares a curtailment. Mutual aid
may be summoned after certain curtailment priorities have been completed.
For NY: priority of service levels 5 through 8 must be curtailed.
For PA: priority of service levels 3 through 6 must be curtailed.
 Economic considerations shall not be the basis for a curtailment.
 Curtailments shall be limited in scope and duration as necessary to alleviate an emergency.
 Curtailments shall be localized to the extent possible.
 The LDC shall provide periodic updates to ESCOs and curtailed customers so that they can
plan accordingly.
 The LDC shall notify the state regulatory commission(s) when a curtailment is declared and
when the situation returns to normal.
 Failure of the LDC to adhere to one or more of the above criteria is not a basis for ESCOs or
Direct Customers not to comply with requirements of the curtailment but may provide the
basis for a complaint to the Commission regarding the LDC’s behavior.
 If, during a curtailment period, the LDC is aware of ESCOs or Direct Customers that are not
responding to the required actions, it shall make all reasonable efforts to inform the non-
responding ESCOs and Direct Customers that required actions are not being taken. Lack of
such notice shall not relieve any ESCO or Direct Customer of its obligations.
45
 NFGDC can divert or require gas supplies from non-core customers. Marketers must still
meet DDQs. NFGDC compensation for diverted supplies is based on value of alternate fuel
or market value of gas.
 A priority of service is established in each state outlining who will be curtailed first. All
customers of lower priority will be curtailed before higher priority customers and all
customers will be pro-rated within categories. Also, curtailment of residential, critical service
and Priority Standby Service Customers would begin only after full curtailment of all
commercial and industrial customers in the same category.
 The minimum authorized usage determined for each customer shall not be lower than that
required for plant protection unless further curtailment is required to serve essential human
needs customers. Under such conditions, plant protection requirements may be curtailed, up
to and including the complete interruption of service.
 Operations shall have the discretion to implement such action in the field as necessary to
minimize harm to customers.
 PA: Curtailment cannot exceed 5 business days without PUC approval. Prior to formal
priority-based curtailment, as approved by the PUC following 5 business days, curtailment for
commercial and industrial customers may be determined by the Company without regard to
priorities of use, as necessary to minimize the potential threat to public health and safety.
During non-priority based curtailment, authorized usage for plant protection shall be
maintained unless necessary to meet Priority 1 requirements.
PA Priority Categories (listed in descending order):

Priority 1. Service for essential human needs use.
Priority 2. Firm services not included in essential human needs use.
(2.1) Plant protection gas
(2.2) All other consumption not contained in (2.1) above and Priority 1. Service for
essential human needs use (excluding plant protection gas).
(2.3) Intermediate Volume Industrial Service (“IVIS”)/Commercial/Public Authority
consuming > 12,000 Mcf per year (excluding plant protection gas).
(2.4) Large Volume Industrial Service (“LVIS”), all industrial accounts consuming >
50,000 Mcf per year (excluding plant protection gas).
(2.5) Large Industrial Service (“LIS”), all industrial accounts consuming
> 200,000 Mcf per year (excluding plant protection gas).
46
NY Priority Categories (listed in descending order):
1. Residential and firm critical service customer needs.

2. Firm residential and critical service customer requirements with alternate energy
capability.
3. Firm small commercial customer requirements, excluding critical service requirements in
Categories 1 and 2, and firm large commercial and industrial customer requirements for
plant protection.
4. Firm small industrial customer requirements.
5. Firm large commercial and industrial usage requirements, excluding firm critical service
customer requirements in Categories 1 and 2.
6. Firm small commercial and industrial usage requirements with alternate energy capability
other than customer requirements for electric power generation and boiler fuel use.
7. Firm large commercial and industrial usage requirements for electric power generation or
boiler fuel use.
8. Firm large commercial and industrial usage requirements for electric power generation or
boiler fuel use with alternate energy capability.
Steps:
 GCOC notifies Operations, GSA, and TS of supply disruption, affected areas, and amounts
required to curtail.
o EXEC, ESD, RARA, CCD and GAD are notified.
 EXEC authorizes declaration of curtailment.
 EXEC decides if curtailed customer supplies are to be diverted for purchase by
NFGDC.
 GCOC notifies ESD of the effective date of curtailment, the affected
geographic area(s) (Town Code) and forecasted temperature.
47
 ESD identifies affected customers via EMMW system.
o Customers >12,000 Mcf/yr and Alternate Energy Capability.
o Area and volume data is input into EMMW.
 Plant protection temperature data input.
o Customer RBA/allowed usage files are generated and uploaded to SAP to generate
meter reading orders at Service Centers.
 Files are generated as needed throughout curtailment period:
 Increases/decreases in curtailment area or volume required as determined
by GCOC/Operations
 Increases/decreases in customer allowed volumes as determined by ESD
 Weekly readings
 End of month
 End of curtailment
o ESD notifies affected customers.
o ESD monitors customer compliance.
 CCD uses mass media (TV, radio, newspaper, press releases, social media, etc.) to inform
customers using < 12,000 Mcf per year.
o Voluntary Reductions of Usage may be requested in conjunction with a Mandatory
Curtailment.
48
 CCD and GAD notify local officials.
 TS uploads EMMW files to SAP to generate affected Marketer data:

o Customer curtailment volumes are aggregated to the market pool level and reported to
TS
o Affected Marketers are notified via email, phone, or fax of curtailment delivery
requirements:
 Reductions to DDQs via TSS if redirection of supplies is not ordered by
EXEC.
 Requirement to continue deliveries for curtailed customers if redirection of
supplies is ordered by EXEC.
o TS determines redirected supply volumes to purchase at end of curtailment
 Rates are provided by RARA
 TS coordinates purchase of redirected supplies
 TS monitors Marketer compliance
 TS bills customers for curtailment violations.

o Rates are provided by RARA
49
SAMPLE NEW YORK MARKETER CURTAILMENT POSTING
National Fuel Gas Distribution Corporation (“NFGDC”)

Declaration of Curtailment
mm/dd/yyyy
In accordance with the provisions of the New York Tariff (“Tariff”) and the Order Modifying and
Making Permanent Gas Curtailment Tariffs Case 06-G-0059 (“Order”), National Fuel Gas
Distribution Corporation (“NFGDC”) has determined that a gas emergency situation exists which
requires Mandatory Curtailment of customer usage in <area> effective <time> Eastern Standard
Time on <month> dd, yyyy. In a gas emergency situation all customers may be required to reduce
consumption up to and including the complete interruption of service. This action is being taken to
reduce load on the NFGDC system in order to assure gas supply to meet high-priority customer
demand and/or to maintain the integrity of the NFGDC system.
It is anticipated that this action will continue in effect for a <??> period ending <time> a.m. Eastern
Standard Time on <month> dd, yyyy, and may be extended if necessary. Periodic updates on this
situation will be provided as warranted.
<Optional paragraphs below>
NFGDC is also exercising its right to acquire natural gas in an emergency situation from Natural Gas
Energy Service Companies (“ESCOs”) and Direct Customers for redirection to meet high-priority
customer demand and/or to maintain the integrity of the NFGDC system. Affected Suppliers are
therefore required to maintain deliveries for curtailed customers in their market pools in accordance
with Aggregated Daily Delivery Quantities (“ADDQs”) as determined and provided by NFGDC.
Deliveries to affected STBA, SC-16, and DMT pools on the NFGDC system must be at least 98% of
the ADDQs posted each business day on the Company web site. Deliveries less than the above stated
percentage will be subject to penalty charges specified in the tariff unless satisfactory proof of force-
majeure inability to supply gas is provided to NFGDC. Affected Suppliers will be provided with
Daily Delivery Quantity (“DDQ”) and allowed usage data on curtailed customers. NFGDC will
compensate Suppliers for redirected supplies at rates specified in the tariff and Order.
DDQ reductions for curtailed customers will be reflected in affected market pool ADDQs as
determined and provided by NFGDC. Affected Suppliers will be provided with DDQ and allowed
usage data on curtailed customers.
Please contact Joanne Maciok at (716) 857-7670 with any questions regarding this notice.
SAMPLE PENNSYLVANIA MARKETER CURTAILMENT POSTING
National Fuel Gas Distribution Corporation (“NFGDC”)
50
SAMPLE NEW YORK CUSTOMER CURTAILMENT NOTIFICATION
NOTICE OF EMERGENCY ACTION
DATE
CONTACT NAME
CUSTOMER NAME
MAILING ADDRESS
MAILING CITY, STATE, ZIP
RE: Account # RBA
Dear CONTACT GREETING:
In accordance with the Order Adopting Gas Curtailment Guidelines and Requirements (Case 06-G-0059)
approved by the New York Public Service Commission (“Commission”) and the requirements set forth at
PSC No. 9 Gas, Section 0 Leaf 75 – Section 0 Leaf 78, National Fuel Gas Distribution Corporation
(“NFGDC”) has declared an emergency action to become effective on EFFECTIVE DATE. An
emergency exists whenever customer demand on the NFGDC system or a confined segment of the system
exceeds or threatens to exceed the gas supply or capacity available and creates an immediate threat to
NFGDC’s operating integrity with respect to Critical Service customers with essential human needs (Ex.
residences, apartment houses, hotels, hospitals, nursing homes, dormitories, prisons or other permanent or
temporary domicile).
In an emergency, mandatory reductions in natural gas usage are enacted as necessary to ensure the availability of
supply and capacity to minimize harm to customers with essential human needs. Please be advised that you are
hereby required to reduce consumption to AUTHORIZED CONSUMPTION mcf (1,000 cubic feet) per day
beginning on the effective date and thereafter until further notice. Failure to comply with this requirement
may result in significant financial penalties and/or termination of service. Depending on the length and
severity of the emergency, your authorized consumption level may change in the future. You will receive
notifications should such a change be implemented. There may be circumstances where total curtailment of your
gas usage may be required with little or no notice, particularly in geographically isolated portions of our service
area. We will attempt to provide as much advance notification as possible.
In order to reduce your consumption, we recommend that you turn off all non-essential natural gas fueled
equipment and reduce set temperatures for other equipment to the maximum extent possible, including space
heating equipment, water heating equipment and industrial processes. I shall be monitoring consumption as
frequently as emergency meter read schedules permit, but strongly encourage you to read your own meter(s) and
monitor your own consumption to assist in compliance.
NFGDC will notify you when emergency action is no longer required and you can return to normal operating
conditions. In the meantime, your cooperation is greatly appreciated. To the extent you are able to utilize an
alternate fuel source or reduce your natural gas consumption beyond the mandatory reduction level, your
voluntarily actions will further assist in ensuring critical service to residences and others with essential human
51
needs. Our Corporate Communications department will be providing regular updates through various media. And
I will be communicating directly with you throughout this emergency.
Thank you in advance for your cooperation.
Sincerely,
ACCOUNT REP
TITLE
(716) 857-XXXX
52
SAMPLE NEW YORK CUSTOMER NOTICE REVOKING CURTAILMENT
EMERGENCY ACTION REVOKED
DATE
CONTACT NAME
CUSTOMER NAME
MAILING ADDRESS
MAILING CITY, STATE, ZIP
RE: Account # RBA
Dear CONTACT GREETING:
In accordance with the Order Adopting Gas Curtailment Guidelines and Requirements (Case 06-G-0059)
approved by the New York Public Service Commission (“Commission”) and the requirements set forth at
PSC No. 9 Gas, Section 0 Leaf 75 – Section 0 Leaf 78, National Fuel Gas Distribution Corporation
(“NFGDC”) previously declared an emergency action effective on EFFECTIVE DATE. We are pleased
to notify you that the emergency is revoked effective on EFFECTIVE DATE.
Beginning on EFFECTIVE DATE, the mandatory reductions in natural gas usage are no longer in effect and you
may return to normal operations. We wish to express our deep appreciation to the customers and natural gas
suppliers whose compliance with the emergency restrictions and voluntary actions assisted NFGDC in addressing
the emergency in the most effective manner, minimizing the potential harm to critical service customers serving
essential human needs.
Thank you for your assistance and cooperation during a difficult period.
Sincerely,
ACCOUNT REP
TITLE
(716) 857-XXXX
53
13. Mutual Aid
What: Northeast Gas Association members may call upon fellow members for mutual aid assistance
during extreme emergency events that may result in loss of service to critical customers.
GCOC has the discretion to initiate such requests as specified in the Northeast Gas
Association Gas Pooling Standard Operating Procedures (“Gas Pooling SOP”).
Why: To receive aid in the form of gas supplies from other members in order to maintain the
integrity of the NFGDC system and ensure critical service/human needs customers are not
interrupted during a force majeure event.
When: Request for mutual aid may be requested subject to provisions of the Gas Pooling SOP.
General Guidelines:
This procedure outlines the steps to be followed in case of an emergency that results in a
reduction of gas supply to any of the participating companies to the extent that loss or
curtailment of service to non-interruptible customers is threatened.
GCOC is the designated Distribution Coordinator that initiates aid requests to all other member
companies. Member coordinator contact information is available in Gas Pooling SOP.
The initiating Coordinator will notify the NYS Department of Public Service Commission Chief
of Safety and Reliability, Gas & Water Division as soon as practicable after evoking this
procedure.
Phase A - Company in Emergency State
The company in the emergency situation is expected to take the following steps prior to
requesting aid through the Group Coordinator(s). The order of procedure of these items may be
changed to suit the distribution company's needs for tariff limitations.
1. Obtain additional balancing flexibility directly from the company's pipeline suppliers, if
available.
2. Reduce company-use gas to the extent practicable.
3. Notify all interruptible customers to switch to alternate fuel use in accordance with
Company procedures and/or tariff.
4. Notify all customers with dual-fuel capability to switch to alternate fuel use, in
accordance with Company procedures and/or tariff.
5. Utilize peak-shaving production facilities at maximum capability.
54
6. Terminate utility boiler fuel usage except where the boiler contributes to producing
supplementary gas supply, or in the case of power generation and/or district heating or
cooling where the plant is not equipped to handle alternate fuel and where substitute
capacity to prevent de-rating is not available.
Steps to be taken for assistance:
7. Notify appropriate Group Coordinator of specific emergency situation and that you are
in the process of minimizing load, and provide an estimate of the level of assistance
potentially required after Phase "A" curtailments and interruptions are complete.
8. The Group Coordinator will notify the other Coordinators who in turn will reach out for
specific member companies for gas that can be made available and will not be affected by
a curtailment.
9. The Coordinators should request specific contact telephone numbers to be used for the
specific emergency.
10. Any gas found will be classified by source: firm supply, storage withdrawal, peak-
shaving, so the Coordinators can evaluate the gas for allocation.
Phase B- Companies Assisting in the Emergency
When Phase A is not adequate to insure service to firm customers, the following coordinated
action will then take place:
1. Company in emergency will provide appropriate Coordinator the estimated amount of

gas required and duration.
2. Pipeline Coordinator will notify all Pipeline Companies of situation and forward any
follow up details back to the specific Group Coordinator invoking the procedure.
3. The Upstate and Downstate Coordinators will refer to the Available Gas Supplies
detailed in Appendix C and E to determine an estimated level of response by each
member company to satisfy the emergency. The company (s) in the emergency are
expected to proceed through Steps I and 2 of the Gas Category and Curtailment List in
section 11.0. The intent is to have the company(s) in the emergency to remain one step
ahead of all assisting companies.
4. Each company, after taking appropriate action, will notify the appropriate Group
Coordinator of the estimated amount of gas that can be made available.
5. The Upstate and Downstate Coordinators will confer regarding the disposition of the
gases offered for pooling.
6. The company experiencing the deficiency will be provided by the appropriate

Coordinator the volume and donor(s) of gas.
55
7. The finalized arrangements for the transfer of emergency pooled gas is the responsibility
of the pipeline, donor, and receiver.
8. Details of the finalized arrangements are to be relayed to the appropriate Group

Coordinators.
56
Imbalance Charge Summary
Summary of Transportation Daily Imbalance Charges
New York Division
City Gate Imbalances End-Use Imbalances*

(Deliveries vs. DDQ/ADDQ) (Deliveries vs. Usage)
Under-deliveries Over-deliveries Under-deliveries Over-deliveries
Normal Operating Below DDQ/ADDQ Above DDQ/ADDQ Monthly Below Usage Monthly Above Usage
Conditions 0 – 5%: n/c 0– 5%: n/c Apr. – Oct.: 0 – 10%: n/c
> 5%: Pay SC-11 > 5%: Nominations may 110% of gas cost (SC-11) 10% - 29%: $0.3053
be rejected Nov. – Mar.: > 29%: $0.5136
125% of gas cost (SC-11)
Daily Below Usage Daily Above Usage

0% to 10% of usage – n/c 0% to 10% of usage – n/c
10% to 15% - 110% of 10% to 15% - 90% of
Index Index
15% to 20% - 115% of 15% to 20% - 85% of
Index Index
>10% to 15% - 110% of >10% to 15% - 60% of
Index Index
Operational Flow Below DDQ/ADDQ Above DDQ/ADDQ Monthly Below Usage Monthly Above Usage
Order (OFO) 0 – 2%: n/c 0 – 2%: n/c
2% - 5%: higher of $7 or > 2%: Nominations Same as above Same as above
highest gas cost may be rejected Daily Below Usage Daily Above Usage
> 2%: Daily Index price 0% to 2% of usage – n/c 0% to 2% of usage – n/c
for the cash out of 2% to 15% - 110% of 2% to 15% - 90% of
Index Index
imbalances set forth in
15% to 20% - 115% of 15% to 20% - 85% of
General Information Index Index
Section 29 plus $25.00 >10% to 15% - 110% of >10% to 15% - 60% of
per Mcf ** Index Index
Unauthorized Overrun Below Usage

 Affects Customer for Apr. – Oct.:
Stand Alone Service 110% of gas cost (SC-
only N/A N/A 11) plus $7 per mcf N/A
Affects Marketer for Nov. – Mar.:
SC-13, SC-18 125% of gas cost (SC-
Customers 11) plus $7 per mcf
 Mandatory SC-13, SC-18

Curtailment Higher of retail rate
plus $25 or 125% of
N/A N/A highest per Mcf cost of N/A
gas during calendar
month.
* Applicable to standalone customers, e.g. SC-13, Non-STBA SC-16
** Electric Generation Transportation Customers or their suppliers shall be charged $25 per Mcf additional.
57
Glossary of Terms
Alternate Energy Capability (NY) – the ability, on four hours’ notice, to convert to an alternate fuel or
other form of energy, including electric, propane and heating oil, to meet the facility’s
energy needs served by the Company.
Alternate Fuel (PA) – any fuel other than natural gas.
Alternate Fuel Capability (PA) – the installed and operable ability to use any fuel other than natural gas
on a time sensitive basis.
Commercial Usage (NY) – gas usage by customers engaged primarily in the sale of goods or services
including, but not limited to, consumption by retail stores, office buildings, institutions, schools
and government agencies. Commercial use shall not include use of gas for manufacturing or
electric power generation.
Commercial Usage (PA) – gas usage by customers engaged primarily in the sale of goods and services
including consumption by office buildings, institutions and government agencies.
Critical Service Customers (NY) – any buildings heated solely by natural gas where persons reside,
including apartment houses, prisons, dormitories, nursing homes, hospitals, hotel and motels.
Essential Human Needs (PA) – gas usage in any building where persons normally dwell including
residences, apartment houses, dormitories, hotels, hospitals and nursing homes.
Firm Service (NY) – transportation or commodity service pursuant to schedules or contracts under
which the Company is expressly obligated to deliver specific volumes within a given time period
or which anticipates no interruptions except during periods of curtailment hereunder.
Firm Service (PA) – natural gas service offered to consumers under tariffs or contracts that anticipate no
interruption.
Industrial Usage (NY) – all usage of gas, including utilization for space heating, for the manufacture or
processing of goods and materials. Also includes customers who utilize gas for electric power
generation.
Industrial Usage (PA) – gas usage by customers engaged primarily in a process which creates or
changes raw or unfinished materials into another form or product including the generation of
electric power.
Interruptible Service (NY) – service pursuant to schedules or contracts under which the Company
expressly or impliedly reserves the option to interrupt, limit or suspend deliveries without
declaring a curtailment hereunder.
Interruptible Service (PA) – natural gas services that can be temporarily discontinued under terms and
conditions specified by tariff or contract.
58
Large Customer – a customer whose annual consumption is 12,000 Mcf or more.
Plant Protection Usage (NY) – minimum volumes of natural gas required to prevent physical harm to
the plant facilities or danger to plant personnel when such protection cannot be maintained
through the use of an alternate fuel. Plant protection requirements include volumes necessary for
the protection of such material in process as would otherwise be destroyed, but does not include
deliveries required to maintain production.
Plant Protection Usage (PA) – minimum usage of natural gas required to prevent physical harm to an
industrial or commercial consumer’s facility, or danger to personnel at the facility, when the
protection cannot be afforded through the use of an alternate fuel. Plant protection use includes
usage necessary for the protection of the material in process as would otherwise be destroyed, but
does not include deliveries required to maintain production.
Residential Usage – gas usage in a residential dwelling or unit for space heating, air conditioning,
cooking, water heating, or other domestic purposes.
Small Customer – a customer whose annual consumption is less than 12,000 Mcf.
59
GOVERNMENT AFFAIRS PUBLIC OFFICIALS/OUTREACH CONTACTS
Point of Contact Organization Email NFG Sent by Date Sent Direct (D) or Written Public Location
Outreach Email Blast Commen Hearing
Contact (B) ts
Mike Roetzer 1st Choice Construction roetzerme2@yahoo.com NCS PR 4/1/2022 B
Bill Ferris, Bill Malcolm AARP (American Association of wmalcolm@aarp.org; NCS NCS 3/31/2022 D
Retired Wferris@aarp.org
Timothy Frank 22 West Realty tim@thefrankfirm.com NCS NCS 4/5/2022 B
Steve Palmeri 380 Hartford Rd., Inc. sakpalm1@aol.com NCS NCS 3/31/2022 B
James Dwaileebe 3D Real Estate LLC pepsijim@hotmail.com NCS NCS 4/5/2022 B
Siciliano, Cara 716 Luxury Properties carasiciliano11@gmail.com NCS NCS 4/5/2022 B
HusVar, Joel D 716 Realty Group 2.0 joel@716realty.com NCS NCS 4/5/2022 B
Amanda McNichol 716 Realty Group WNY amanda@716realtygroup.com NCS NCS 3/31/2022 B
Straus, Gregory 716 Realty Group WNY LLC greg@716realtygroup.com NCS NCS 4/5/2022 B
Charles Mauro 800 Maple chuckmauro2@gmail.com NCS NCS 3/31/2022 B
Jeff Auman A&G Landscaping aglandscapinginc@windstream.net NCS PR 4/1/2022 B
Johnny Evers ACENY (American Council of john@aceny.org NCS NCS 3/31/2022 D
Engineeri
Cole, Gregory Above and Beyond Property greg.cole1962@gmail.com NCS NCS 4/5/2022 B
Mana
Kathy Polka Accardo Realty kathypolka@aol.com NCS NCS 4/5/2022 B
Luke Donigan Air and Waste Association LDonigan@phillipslytle.com NCS NCS 3/30/2022 D
Deanna Ankeny Acuren dmankeny@acuren.com NCS PR 4/1/2022 B
Michael Adolf Jr. Adco Properties Inc. mikejr@buffaloalarm.com NCS NCS 4/5/2022 B
Andrea Rosenthal Aecom/URS Corporation andrea.rosenthal@aecom.com NCS PR 4/1/2022 B
Taylor, Denice M Affordable Dreams Real Estate affordabledreams4u@yahoo.com NCS NCS 4/5/2022 B
Agate‐Welsh, Jennifer Agate & Welsh Realty agateandwelshrealty@gmail.com NCS NCS 4/5/2022 B
Johnny Evers American Council of Engineering John@ACECNY.org NCS NCS 3/30/2021 D
Comp
Don Ahearn Airsweb don.ahearn@airsweb.com NCS PR 4/1/2022 B
Stephen Obletz Alberta Properties, LLC steve@albertaprops.com NCS NCS 3/31/2022 B
Alessi, Anthony M Alessi Real Estate kcerne37@wny.twcbc.com NCS NCS 4/5/2022 B
Jessie Sorg Allegheny Contracting, LLC jsorg@allcon.us NCS PR 4/1/2022 B
Pirritano, Gerald Allstate Appraisal, Inc pirritano@allstateapp.net NCS NCS 4/5/2022 B
Lafferty Esq, Alma L Alma L. Lafferty law@newyorklisted.com NCS NCS 4/5/2022 B
Randaccio, Alan R Alran Realty, Inc alanrandaccio@gmail.com NCS NCS 4/5/2022 B
Bradley Beck Alto Home Inspection, LLC brad@altohi.com NCS NCS 3/31/2022 B
David O'Donnell, Michael Giaimo, Maryann American Petroleum Institute, GiaimoM@api.org; NCS NCS 3/31/2022 D
McCarthy Northe ODonnellD@api.org; m
Randy Kramm American Engineers Group, LLC rkramm@aegroup‐llc.com NCS PR 4/1/2022 B
J.Scott McIntyre American Frozen Foods jsmcintyre16@gmail.com NCS NCS 3/31/2022 B
Brydon Ross, Wendy Hijos Consumer Energy Alliance bRoss@consumerenergyalliance.org NCS NCS 3/31/2022 D Y Y Albany
; whijo
Borek, Erin American Property & Real Estat info@apregroup.com NCS NCS 4/5/2022 B
De Bergalis, Michelle M American Realty Group mam@arg‐realty.com NCS NCS 4/5/2022 B
Brian Kulpa Amherst Town Supervisor bkulpa@amherst.ny.us NCS NCS 4/5/2022 D
Glen Willis Amherst Paving, Inc. willisg333@gmail.com NCS PR 4/1/2022 B
Bill Crowell Assoc. of Auto Manufacturers wcrowell@dickinsonavella.com NCS NCS 3/31/2022 D
Papincak, John AMP Equity Management jjp@ampequitymanagement.com NCS NCS 4/5/2022 B
Cohen, Anita Am‐ton Real Estate calipalmtree63@yahoo.com NCS NCS 4/5/2022 B
Gary Anastasi Anastasi Trucking, Inc. garya@anastasitrucking.com NCS PR 4/1/2022 B
S. Kelly Moss Apex Pipeline Services, Inc. skmoss@apexpipeline.com NCS PR 4/1/2022 B
Estimator Appellation Construction estimating@aprefab.com
Services, LLC NCS PR 4/1/2022 B
Scott Malcolm Applied Construction Solutions, smalcolm@acs8760.com
Inc. NCS PR 4/1/2022 B
Robert Drzewiecki Applied Processor and rdrzewiecki@appliedprocessor.com NCS NCS 3/31/2022 B
Measurement,
John Nesselbush Applus RTD Mark.Staub@applusrtd.com NCS PR 4/1/2022 B
Peterson, Bruce Appraisal Services of WNY brucenys@gmail.com NCS NCS 4/5/2022 B
Tyski, Sebastian AppraisalSTAT, LLC. styski@appraisalstat.net NCS NCS 4/5/2022 B
Catherine Haywood Apt Lease‐Up & Marketing LLC aptleaseup@gmail.com NCS NCS 4/5/2022 B
Kocieniewski, Michael Arrow Real Estate arrowmjk@gmail.com NCS NCS 4/5/2022 B
Mark McCullough Arrow Surveying mmccullough@arrow‐ NCS PR 4/1/2022 B
surveying.com
Yonkovig Esq, Michael Arrowhead Property myonkovig@arrowheadmgmt.com NCS NCS 4/5/2022 B
Management
Meghan Osika Assoc. of General Contractors mosika@parkstrategies.com NCS NCS 4/5/2022 D
Meghan Osika Association of Highway mosika@parkstrategies.com NCS NCS 4/5/2022 D
Superintenden
Craig Keller Associated Pipe Line ckeller@aplico.com
Contractors, Inc. NCS PR 4/1/2022 B
Colleen Volpone ASW Pipeline, LLC cvolpone@aswpipeline.com NCS PR 4/1/2022 B
Valerie Costello ATSI Engineering Services, Inc. costello@atsi.com NCS PR 4/1/2022 B
Alex Marks ATWELL Group amarks@atwell‐group.com NCS PR 4/1/2022 B
Andrew Hilfiker Auden Buffalo ahilfiker@audenliving.com NCS NCS 3/31/2022 D
Charles Walker Audie Price Inspection (API) charles@audieprice.com NCS PR 4/1/2022 B
Shaun Yosslowitz AuditBoard syosslowitz@auditboard.com NCS PR 4/1/2022 B
Hayden Hawkins Audubon Field Solutions, LLC hhawkins@auduboncompanies.com NCS PR 4/1/2022 B
Glander, Charles Avant Realty charles@avantrealty.com NCS NCS 4/5/2022 B
Daniela Carrera Avertra dcarrera@avertra.com NCS PR 4/1/2022 B
Pitts, Bradford B & K Realty bradfordpitts@bkrealty716.com NCS NCS 4/5/2022 B
Bob Mulhollan B&H Brushhogging, Inc. b_hbrushhogging@hotmail.com NCS PR 4/1/2022 B
Edward Buell B&R Lawn Care ejb16407@yahoo.com NCS PR 4/1/2022 B
Denise Katchmarchi B.K. Asphalt bkasphaltpaving@live.com NCS PR 4/1/2022 B
Bonnie Bryson Badger Daylighting bbryson@badgerinc.com NCS PR 4/1/2022 B
Shawn Bailey Bailey Brothers baileybrothersent@gmail.com NCS PR 4/1/2022 B
Barbara Campagna Barbara Campagna/ Architecture bcampagna@bcampagna.com NCS NCS 3/31/2022 B
& Pla
Cort Andrews Barr Air Patrol LLC cortandrews@barrairpatrol.com NCS PR 4/1/2022 B
Doug Law Basic Systems, Inc. dlaw@bsicos.com NCS PR 4/1/2022 B
Lea‐Kelly, Jacob Beacon Management jlk@buffalobeacon.com NCS NCS 4/5/2022 B
Cositore Sr, Richard BELLAJESS Property rcositoresr@yahoo.com NCS NCS 4/5/2022 B
60
Management
Karl Belser Belser‐Hale karl@belserhale.com NCS PR 4/1/2022 B
Fausto Fernandez Benchmark Group ‐ Turtle Creek ffernandez@benchmarkgrp.com NCS NCS 3/31/2022 B
LLC
Eric Recoon Benderson Development ericrecoon@benderson.com NCS NCS 3/31/2022 B
Company, LL
Bergman, Richard Bergman & Associates bergman525@gmail.com NCS NCS 4/5/2022 B
Mark Forys Bergmann Associates mforys@bergmannpc.com NCS PR 4/1/2022 B
Levandowski, Dennis Berkshire Hathaway BHHSDiscover@gmail.com NCS NCS 4/5/2022 B
HomeService
Zambito, Rita A Berkshire Hathaway HS Zambito frontdesk@zambitorealtors.com NCS NCS 4/5/2022 B
McCreary Jr, Thomas Bex Realty, LLC nybroker@bexrealty.com NCS NCS 4/5/2022 B
Mark Adkins Bi‐Con Engineering madkins@bi‐coneng.com NCS PR 4/1/2022 B
Darren Graham Bi‐Con Services, Inc. dgraham@bi‐conservices.com NCS PR 4/1/2022 B
Whalen, Michael C Bid‐n‐Buy Realty & Auctions bidnbuy@frontiernet.net NCS NCS 4/5/2022 B
Biscaro, Hilda J Biscaro Appraisal Service hbiscaro@msn.com NCS NCS 4/5/2022 B
Britney Buffington BJ Inspections britneybuffington@bjinspections.co
m NCS PR 4/1/2022 B
Melissa Ellingson Black Eagle Energy estimating@blackegl.com NCS PR 4/1/2022 B
Bodecker II, James A Black Willow Real Estate, LLC jb@blackwillowrealestate.com NCS NCS 4/5/2022 B
Blake, Paul T Blake Realty Group, LLC pblake@blakerealtygroup.com NCS NCS 4/5/2022 B
Jesse Telaak Blast‐Off Inc. jtelaak@blastoffny.com NCS PR 4/1/2022 B
Canazzi, Caleb Blue Eagle Realty Corp cjcanazzi@gmail.com NCS NCS 4/5/2022 B
Brenda Alesii, Christie Noonan BNAR (Buffalo Niagara balesii@bnar.org; NCS NCS 3/31/2022 D
Assocociation o cnoonan@huntrealestate
Joe Benedict, Jennifer Dougherty BNBA (Buffalo Niagara Builders jbenedict@conexbuff.com; NCS NCS 3/31/2022 D
Associ jennifer@conex
Peter Ahrens, Joe Benedict, J. Retzlaff BNMA (Buffalo Niagara Pahrens@bnmalliance.com; NCS NCS 3/31/2022 D
Manufacturing JBenedict@con
Glushefski, Vanessa A BNYP Properties LLC vglushefski@gmail.com NCS NCS 4/5/2022 B
Bodenburg, Renee N Bodenburg Real Estate LLC renee@bodenburgrealestate.com NCS NCS 4/5/2022 B
Anthony Bond Bond Brothers Inc abond@bondbrothers.com NCS PR 4/1/2022 B
Jantzi, Robert T Bontrager RE & Auction Service todd@bontragerauction.com NCS NCS 4/5/2022 B
Christopher McCue Borton Lawson CMcCue@borton‐lawson.com NCS PR 4/1/2022 B
Herdic, Maryjane Boulevard Real Estate WNY boulevardrealestatewny@gmail.com NCS NCS 4/5/2022 B
Kevin Chappell Bowman Consulting kchappell@bowmanconsulting.com NCS PR 4/1/2022 B
Boylan, Kazuko Boylan Real Estate Group kazuko@boylanregroup.com NCS NCS 4/5/2022 B
DiBiase, Robert BRE Services, LLC rdibiase@better.com NCS NCS 4/5/2022 B
Williams, Bridget Bridget Anne Williams williams.bridget@gmail.com NCS NCS 4/5/2022 B
Beck, Jason Brixwood LLC jason@brixwood.com NCS NCS 4/5/2022 B
Maryann McCarthy Brown & Weinraub mmccarthy@BrownWeinraub.com NCS NCS 3/31/2022 D
Chris Jackson Brubacher Energy Services cjackson@brubacher.net NCS PR 4/1/2022 B
Bruce Galati Bruce Galati Excavating, Inc. galatiexc@atlanticbb.net NCS PR 4/1/2022 B
Courtney Smith BTRG courtneysmith@btrgroup.com NCS PR 4/1/2022 B
Sherman, Shannon Buffalo Boardwalk Real Estate shannon@buffaloboardwalk.com NCS NCS 4/5/2022 B
Mekker, Christopher Buffalo City Living, LLC cmekker@buffalocityliving.com NCS NCS 4/5/2022 B
Bryan Bollman Buffalo Common Council bbollman@city‐buffalo.com; NCS WS 3/29/2022 B
ldupre@city‐b
Smith, Joanne M Buffalo First Realty Group Inc jsmith@buffalofirstrealty.com NCS NCS 4/5/2022 B
Teresa Bianchi Buffalo Habitat for Humanity tbianchi@habitatbuffalo.org Energy
Services
Mays, Maria Buffalo Home Realty wnyhomessold@outlook.com NCS NCS 4/5/2022 B
Quagliano, William J Buffalo Home Sellers LLC mattquags@gmail.com NCS NCS 4/5/2022 B
Byron Brown Buffalo Mayor mayor@city‐buffalo.com NCS WS 3/29/2022 B
Bates, Jeremy Buffalo Modular Homes Inc sales@buffalomodularhomes.com NCS NCS 4/5/2022 B
Robert Loughney Couch White RLoughney@CouchWhite.com DLD DLD 4/1/2022 D Mike Mager Albany
Wietig, Christopher P Buffalo Property Partners LLC chris@buffalopropertypartners.com NCS NCS 4/5/2022 B
Bill Crowell NYS Builders Association wcrowell@dickinsonavella.com NCS NCS 3/31/2022 D Y Y Albany
Gans, Margaret Buffalove Management LLC peggy@buffalovedevelopment.com NCS NCS 4/5/2022 B
Stacey Fonagy (on BoD) Building Owners and Managers FonagyS@natfuel.com NCS NCS 3/31/2022
Associ
Brian Butler Butler Excavating & Concrete butlercontracting@icloud.com NCS PR 4/1/2022 B
LLC.
Gerlend Beasley BVR CONSTRUCTION COMPANY, gbeasley@bvrconstruction.com
INC NCS PR 4/1/2022 B
Beck, Christopher C A Beck Appraisal of WNY, Inc cabeck@wnyapp.com NCS NCS 4/5/2022 B
Vacanti, Charles C S Vacanti Real Estate Appr vacanticsv@aol.com NCS NCS 4/5/2022 B
Troy Taylor C.J. Hughes Construction Co.,Inc. ttaylor@cjhughes.com NCS PR 4/1/2022 B
Chuck Woodworth C.W. Lawn Care cwlawncare61@yahoo.com NCS PR 4/1/2022 B
Amanda Newton Calspan Business Park amanda.newton@calspan.com NCS NCS 3/31/2022 B
Andrew Canady Canady Concrete landingconfiguration2001@yahoo.co
m NCS PR 4/1/2022 B
Paladino, Carl P Carl P. Paladino cpaladino@ellicottdevelopment.com NCS NCS 4/5/2022 B
Cunningham, Nancy L Cash Realty and Auctions LLC nancy@cashauction.com NCS NCS 4/5/2022 B
Joseph Casilli Casper Colosimo & Sons, Inc. joecas@caspercol.com NCS PR 4/1/2022 B
Castricone, Jason D Castricone Real Estate and Dev castriconerealty@yahoo.com NCS NCS 4/5/2022 B
Kevin Dagher Cedarland Development kevindag@cedarlanddev.com NCS NCS 3/31/2022 B
Amanda Clark Cenergy,LLC amandaclark@cenergyco.com NCS PR 4/1/2022 B
Balesteri, Salvatore N CENTURY 21 Balesteri Real Est c21bal@aol.com NCS NCS 4/5/2022 B
Schafer Gawel, Diane L CENTURY 21 Gold Standard diane.schafer@century21.com NCS NCS 4/5/2022 B
Thompson II, Jerrold R CENTURY 21 Gold Standard c21goldstandard@gmail.com NCS NCS 4/5/2022 B
Winklhofer, Eric R CENTURY 21 Winklhofer century21island@gmail.com NCS NCS 4/5/2022 B
Sarah Nelson Chamber of Commerce of the director@the‐tonawandas.com NCS NCS 4/5/2022 D
Tonawa
A.J. Baynes Amherst Chamber of Commerce ajbaynes@amherst.org NCS NCS 3/31/2022 D Y A.J. Banes Buffalo
Kristina Groff Cheektowaga Chamber of kgroff@cheektowaga.org NCS NCS 4/5/2022 D
Commerce
McNamara, Daniel Chubb‐Aubrey Leonard Real Esta dan@welcomehomebuffalo.com NCS NCS 4/5/2022 B
Bailey, Yvonne M City of Buffalo hyoung‐watkins@buffalony.gov NCS NCS 4/5/2022 B
Robert Restaino City of Niagara Falls Mayor robert.restaino@niagarafallsny.gov NCS WS 3/29/2022 B
Robert Stark CJS Architects rstark@cjsarchitects.com NCS NCS 3/31/2022 B
Amy J. Engler, Executive Director Clarence Chamber of Commerce info@clarencechamber.org NCS NCS 4/5/2022 D
Jason Foote Clark Patterson Lee JFoote@clarkpatterson.com NCS PR 4/1/2022 B
Moman, Wilma D Class A Real Estate classarealestate@outlook.com NCS NCS 4/5/2022 B
Joshua Cline Cline Energy Services, Inc. clineenergyservices@gmail.com NCS PR 4/1/2022 B
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Holcomb, Clinton Clinton Holcomb vscore16@yahoo.com NCS NCS 4/5/2022 B
Brenda Miller CLLN Directional Drilling, Inc. bmiller@cllndrilling.com NCS PR 4/1/2022 B
Michael Joseph Clover Management, Inc. mjoseph@clovermanagement.com NCS NCS 3/31/2022 B
Long, R. James Coldwell Banker Choice Prop RJ@ColdwellBankerChoice.com NCS NCS 4/5/2022 B
Brazeau, Brenda A Coldwell Banker Integrity Real brenda.brazeau@cbintegrity.com NCS NCS 4/5/2022 B
Berkeley, Julian Compass Greater NY, LLC mlsteam@compass.com NCS NCS 4/5/2022 B
Jacqueline Phelps Congresman Reed jacqueline.phelps@mail.house.gov EJD WS 3/29/2022 B
George McNerney Congressman Jacobs George@jacobs4congress.com EJD EJD 3/31/2022 D
Grant Loomis Buffalo Niagara Partnership gloomis@thepartnership.org NCS NCS 3/31/2022 D Y Grant Loomis Buffalo
Aleece Schiffer Cooperstown Sand & Gravel csg4412@gmail.com NCS PR 4/1/2022 B
Peterson, Eric Core Realty Services, LLC aswny@verizon.net NCS NCS 4/5/2022 B
Shane Kirkpatrick Cority shane.kirkpatrick@cority.com NCS PR 4/1/2022 B
Thomas Beafort Buffalo Urban League info@buffalourbanleague.org KLM KLM 3/31/2022 D Y Thomas Buffalo
Beafort
Brad Buyers County Line Stone Co., Inc. brad@clstone.us NCS PR 4/1/2022 B
Polino Jr, Cosimo S CP Joseph Real Estate Group, L info@cpjoseph.com NCS NCS 4/5/2022 B
DeCarlo, Gary CRE Global LLC gdecarlo@cregloballlc.com NCS NCS 4/5/2022 B
David Schutte Creekview Restaurant dschutte@shg716.com NCS NCS 3/31/2022 D
Leonard Yenzi Creo Green Energy creogreenenergy@gmail.com NCS PR 4/1/2022 B
Craig Mosgeller CRM Contracting crm.cmosgeller@yahoo.com NCS PR 4/1/2022 B
Cronyn, Robert L Cronyn Realty, LLC cronynrealty@gmail.com NCS NCS 4/5/2022 B
Joseph Kelihar CSD Pipeline jkelihar@csdpipeline.com NCS PR 4/1/2022 B
Branford, Felipe D&B Property Solutions felipe@dabps.com NCS NCS 4/5/2022 B
Danahy, Jeffrey T Danahy Real Estate, LLC jeffreytdanahy@gmail.com NCS NCS 4/5/2022 B
Nichols, Lisa Dasa Properties, LLC lfucina@dasaproperties.com NCS NCS 4/5/2022 B
Stapleton, David M David Homes renea@davidhomes.com NCS NCS 4/5/2022 B
Marien, Douglas B DBM Realty brokerdoug@gmail.com NCS NCS 4/5/2022 B
Deal, Cheryl Deal Realty, Inc. Cheryl@dealrealtyonline.com NCS NCS 4/5/2022 B
Donna Deery Deery's Construction Inc. ddeery0306@gmail.com NCS PR 4/1/2022 B
Greg Deible Deible Landscaping Deiblelandscaping@gmail.com NCS PR 4/1/2022 B
Karen Brown Delta Road Partnership deltagardenapt@aol.com NCS NCS 3/31/2022 D
Dan Moore DEM Surveying demoore@demsurveying.com NCS PR 4/1/2022 B
DeMarco, Nicholas DeMarco Brothers Holdings LLC demarcnp@gmail.com NCS NCS 4/5/2022 B
Carroll, Dennis J Dennis J. Carroll denjcar@gmail.com NCS NCS 4/5/2022 B
Little, Devon Devon A. Little littler0912@gmail.com NCS NCS 4/5/2022 B
Bill Ratka DiDonato Associates wratka@didonato.cc NCS PR 4/1/2022 B
Peitler, John Diversified Residental & Comme diversifiedrcs@aol.com NCS NCS 4/5/2022 B
Piestrak, Dominic Dominic Piestrak Real Estate dompies@netzero.net NCS NCS 4/5/2022 B
Cook, Douglas M Douglas Cook Real Estate DMCRE@AOL.COM NCS NCS 4/5/2022 B
Ralph Passage Duffy Inc duffyinc@verizon.net NCS PR 4/1/2022 B
David Emilio Ledesma Dupont david.e.ledesma@dupont.com NCS NCS 3/31/2022 D
Dave Runco Eagle Eye Construction LLC. DBA DRunco@EagleEyeServices.com
Eagle Eye Services NCS PR 4/1/2022 B
Eckis, Gary R Eckis Realty Inc. gary@eckisrealty.com NCS NCS 4/5/2022 B
Bill Crowell ECNY wcrowell@dickinsonavella.com NCS NCS 3/31/2022 D
Matt Robinson EcoStrategies Engineering & mrobinson@ecostrategiespllc.com
Surveying, PLLC NCS PR 4/1/2022 B
Burke, Brian EF Burke Co., LLC brianb@efburke.com NCS NCS 4/5/2022 B
Alex Lambrinides EHSInsight alex.lambrinides@ehsinsight.com NCS PR 4/1/2022 B
James Schmidt Electrolab, Inc. jim@electrolabinc.com NCS NCS 3/31/2022 B
Green, Matthew Element Development matthewgreen91@gmail.com NCS NCS 4/5/2022 B
Weitzel, David Element Realty Services david@wnyhomeguru.com NCS NCS 4/5/2022 B
Mike Moyer Elk Lake Services, LLC mmoyer@envlabs.com NCS PR 4/1/2022 B
William Paladino Ellicott Development Bpaladino@ellicottdevelopment.co NCS NCS 3/31/2022 B
m
Walker, Kevin Ellicottville LLC kwalker499@aol.com NCS NCS 4/5/2022 B
Edward Kasprzak EMK Vehicle Dynamics, LLC edward.m.kasprzak@emkvdynamics. NCS NCS 3/31/2022 B
com
Manges, Nicole Empire Realty Services Group nicole.manges@empirers.com NCS NCS 4/5/2022 B
Mark Oswald Empire State Mechanical markoswald@rochester.rr.com NCS PR 4/1/2022 B
Mania, Daniel Emprise Realty Group, LLC dan@empriserealtygroup.com NCS NCS 4/5/2022 B
Barb Arcara EN Engineering barcara@enengineering.com NCS PR 4/1/2022 B
Ken Brown Encompass Pipeline Ken@encompasspipeline.com NCS PR 4/1/2022 B
Gawron, Dennis Encompass Realty LLC gawron18@yahoo.com NCS NCS 4/5/2022 B
Tim Newmyer Encompass Services, LLC t.newmyer@EncompassServices.co NCS PR 4/1/2022 B
m
Keith Johnson ENengineering kjohnson@enengineering.com NCS PR 4/1/2022 B
Jason Leadingham EnerSurv jleadingham@enersurv.com NCS PR 4/1/2022 B
Blake Mealy Engineering & Inspections admin@enginsp.net NCS PR 4/1/2022 B
Nick Halliday Environmental Service Group nhalliday@esgenv.com NCS PR 4/1/2022 B
Inc.
Jim Bradshaw Environmental Services J.B. jbjbllc25@gmail.com NCS PR 4/1/2022 B
Matthews, Elizabeth Envision Real Estate contracts@seeingyouhome.com NCS NCS 4/5/2022 B
Danni, Todd P Envision Real Estate Commercia contracts@envcommercial.com NCS NCS 4/5/2022 B
Soffel, William D ERA Team VP Real Estate sales@ellicottville.com NCS NCS 4/5/2022 B
Freiheit, Wendy Sue ERA Team VP Real Estate‐Arcade yorkshire@teamvp.com NCS NCS 4/5/2022 B
Erbes, Donald Erbes Appraisals, Inc. ErbesAppraisals@gmail.com NCS NCS 4/5/2022 B
David Standinger Erdman Anthony standingerd@erdmananthony.com NCS PR 4/1/2022 B
Jesse Prieto Erie County GOP jesse.prieto@ecgop.com NCS NCS 4/5/2022 D
Frank Todaro Erie County Leg. Frank.todaro@erie.gov NCS WS 3/29/2022 B
Tom Kostya Erie Sand & Gravel (aka Thomas.Kostya@carmeusena.com
Carmeuse) NCS PR 4/1/2022 B
John Bartow ESFPA (Empire State Forest jbartow@esfpa.org NCS NCS 3/31/2022 D
Products A
Andriatch, Joseph Evolve Realty Services joe@wnyrsg.com NCS NCS 4/5/2022 B
Christian Bartels Evora Christian.Bartels@EvoraIT.com NCS PR 4/1/2022 B
Kern, Terri Exit Turning Key Realty tkern@exittkr.com NCS NCS 4/5/2022 B
Canavan, Kim eXp Realty kim.canavan@exprealty.com NCS NCS 4/5/2022 B
Sandy Ongley Extreme Spraying SOngley1@verizon.net NCS PR 4/1/2022 B
Denny Lefever F. J. Palo Inc dlefever@paloinc.com NCS PR 4/1/2022 B
St. Pierre, Laura F.E. Blaine Realtors laura@blaine_realtors.com NCS NCS 4/5/2022 B
Adamczyk‐Bennett, Kiesha Faith Real Estate Services Inc kieshabennett21@gmail.com NCS NCS 4/5/2022 B
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Pufal, Terri Lynn Farley Real Estate Enterprises nyfarleyproperties@gmail.com NCS NCS 4/5/2022 B
Fasciano, James Fastract Real Estate realtor0011@gmail.com NCS NCS 4/5/2022 B
Salter Jones, Barbara Feagin Property Management barbarasalter84@yahoo.com NCS NCS 4/5/2022 B
Earl Manning Ferguson Electric emanning@fergusonelectric.com NCS PR 4/1/2022 B
Burruano, Albert Fire Side Homes ab.law@roadrunner.com NCS NCS 4/5/2022 B
Benjamin Obletz First Amherst Development ben@firstamherst.com NCS NCS 3/31/2022 B
Griffin, Wilfred First Stop Realty LLC will@firststoprealtyLLC.com NCS NCS 4/5/2022 B
Bryan Knighton Fisher Associates BKnighton@fisherassoc.com NCS PR 4/1/2022 B
Flaherty, Daniel Flaherty Real Estate Services dan@flaherty‐res.com NCS NCS 4/5/2022 B
Capretto, David Forbes Capretto Homes sales@forbeshomes.com NCS NCS 4/5/2022 B
Gil Kless Ford Stamping gkless@ford.com NCS NCS 3/31/2022 B
Greenberg, Richard Found IT LLC homebuyersbuffalo@gmail.com NCS NCS 4/5/2022 B
Izzo Jr, Louis FourSeasonsSothebysIntl Realty lou.izzo@fourseasonssir.com NCS NCS 4/5/2022 B
Don Fox, Jr. Fox Construction, Inc. lisa@foxconinc.com NCS PR 4/1/2022 B
Joe Fox Fox Surveying foxsurveying2@yahoo.com NCS PR 4/1/2022 B
Nicholas Warner Frank Lill & Son nwarner@franklillandson.com NCS PR 4/1/2022 B
Dec, Frank Frank P. Dec FDEC@THEDECFIRM.COM NCS NCS 4/5/2022 B
Brad Jamison Frontline bjamison@fldata.com NCS PR 4/1/2022 B
Sean Uber GAI Consultants S.Uber@gaiconsultants.com NCS PR 4/1/2022 B
Carey, Ginger GBH Realty gcspicy1@aol.com NCS NCS 4/5/2022 B
Pete Bittorf General Mills peter.bittorf@genmills.com NCS NCS 3/31/2022 B
Erik Fix Genesee County Chamber of efix@geneseeny.com NCS NCS 4/5/2022 D
Commerc
Mark Gerlach Gerlach's Property Maintenance markg@gerlachs.com
LLC NCS PR 4/1/2022 B
Neil Stern Gernatt Gravel Products nstern@gernatt.com NCS PR 4/1/2022 B
Jen Krantz G‐Force and Associates, Inc. jen@gforcetx.com NCS PR 4/1/2022 B
Brad West GFS (Gas Field Specialists) brad@gfsinc.net NCS PR 4/1/2022 B
Mel Gates GHD mel.gates@ghd.com NCS PR 4/1/2022 B
Picone, Victor GIO Real Estate Group, LLC giorealestategroup@gmail.com NCS NCS 4/5/2022 B
Girasole, Anthony Girasole Appraisal Co apgirasole@me.com NCS NCS 4/5/2022 B
Bill Rees Glenn O. Hawbaker, Inc. wdr@goh‐inc.com NCS PR 4/1/2022 B
Faraci, Giuseppe Global Choice Realty LLC jfaraci@globalchoicerealty.com NCS NCS 4/5/2022 B
Mark Glover Glover Sandblast & Coatings markglover0069@yahoo.com NCS PR 4/1/2022 B
Kelly, Marshall Glow Realty LLC makellylaw@gmail.com NCS NCS 4/5/2022 B
Jesse Grossman Glynn Geotechnical Engineering jgrossman@glynngroup.com NCS PR 4/1/2022 B
Tom Mayer GM Tonawanda Thomas.mayer@gm.com NCS NCS 3/31/2022 B
Brian Peterson GPD Group BPeterson@GPDGroup.com NCS PR 4/1/2022 B
Mark Andrews GPI mandrews@gpinet.com NCS PR 4/1/2022 B
Eric Fieblekorn Grand Island Chamber of info@gichamber.org NCS NCS 4/5/2022 D
Commerce
Robert Anstey Graphenix rob.anstey@graphnx.com NCS NCS 3/31/2022 B
Development/Graphene De
Andrews, Bruce Great Lakes Real Estate info@greatlakesre.com NCS NCS 4/5/2022 B
Greco, Louis Greco Real Estate chris@grecorealestate.com NCS NCS 4/5/2022 B
Stanley, Aaron green home revolution LLC inquire@greenhomerevolution.com NCS NCS 4/5/2022 B
Patti Scott Griffco Valve Inc. Patti@GriffcoValve.com NCS NCS 3/31/2022 B
Matt Duffus GSL mattd@gslpgh.com NCS PR 4/1/2022 B
Dave Robinson Gudenkauf Corporation DRobinson@Gudenkauf.com NCS PR 4/1/2022 B
Christine Sifuentes Gulf Interstate Field Services christin@gie.com NCS PR 4/1/2022 B
Gurney, Charles Gurney Becker & Bourne gbb@gurneyrealestate.com NCS NCS 4/5/2022 B
Daneen Vincent Gurney Becker & Bourne Inc. dvincent@gurneyrealestate.com NCS NCS 3/31/2022 B
Homer Hollabaugh H&H mowinghh@gmail.com NCS PR 4/1/2022 B
Bill Jones H&L Enterprises of WNY, LLC william@hlprises.com NCS PR 4/1/2022 B
Daniel Heitzenrater Chautauqua County Chamber of dheitzenrater@chautauquachamber. NCS NCs 4/5/2022 D Y Buffalo
Comm org
Heussler, William Hanna Commercial williamheussler@hannacre.com NCS NCS 4/5/2022 B
Salvatore Caiazzo Hanover scaiazzo@hanovereng.com NCS PR 4/1/2022 B
Kent Conshafter Hanover Abstract Inc. hanoverabstractco@roadrunner.co NCS NCS 3/31/2022 B
m
BK Bastress Hawbaker Engineering, LLC bkb@hawbakerengineering.com NCS PR 4/1/2022 B
Sciandra, Peter Hazel Holdings, LLC pesciandra@yahoo.com NCS NCS 4/5/2022 B
Chris Hedrick Hedrick Bros. Excavating hedrickex@yahoo.com NCS PR 4/1/2022 B
Mike Bender Hei‐Way, LLC mbender@hei‐way.com NCS PR 4/1/2022 B
Henderson, Daniel Henderson Real Estate info@homewiththehendersons.com NCS NCS 4/5/2022 B
Matthew Cousin Henkels & McCoy, Inc. mcousin@henkels.com NCS PR 4/1/2022 B
James Welka Henry T. Welka jwelka@welka.com NCS PR 4/1/2022 B
Alissa Cockerham HGA (Integrated Services) acockerham@hga‐llc.com NCS PR 4/1/2022 B
Highlander1 Highlander Energy dparana@highlanderenergy.com NCS PR 4/1/2022 B
Bob Roth Holland Aurora Construction, hac9170@yahoo.com NCS PR 4/1/2022 B
Inc.
Jon Austin Holloman Corporation jonaustin@hollomancorp.com NCS PR 4/1/2022 B
TJ Miller Home Today; Home Decor homedecorstaginggroup@yahoo.co NCS NCS 3/31/2022 B
m
Balderacchi, Gregory Homelister Inc forsale@homelister.com NCS NCS 4/5/2022 B
Bress, Dana Homes 360 LLC danabress@gmail.com NCS NCS 4/5/2022 B
Darling, Lisa Homestar Realty buylisadarling@aol.com NCS NCS 4/5/2022 B
Odojewski, Thomas Homester thomasodojewski@gmail.com NCS NCS 4/5/2022 B
Musarra, Arthur Homeworth Real Estate ducouet.musarra@verizon.net NCS NCS 4/5/2022 B
Company
Jacob, Richard House of Jacob richardljacob@gmail.com NCS NCS 4/5/2022 B
Avery, Lisa Howard Hanna LisaAvery@howardhanna.com NCS NCS 4/5/2022 B
Bacon, Brenda Howard Hanna BrendaBacon@howardhanna.com NCS NCS 4/5/2022 B
Chaskes, Suzanne Howard Hanna schaskes@yahoo.com NCS NCS 4/5/2022 B
Ferrentino, Shelia Howard Hanna Shelia@BNYRE.com NCS NCS 4/5/2022 B
Gigliotti, Gina Howard Hanna ginagigliotti@howardhanna.com NCS NCS 4/5/2022 B
Goode, Sandra Howard Hanna SandraGoode@howardhanna.com NCS NCS 4/5/2022 B
Kavney Rose, Tammy Howard Hanna office.batavia@howardhanna.com NCS NCS 4/5/2022 B
Mitchell, John Howard Hanna johnmitchell@howardhanna.com NCS NCS 4/5/2022 B
Neureuter, Curtis Howard Hanna cneureuter@howardhanna.com NCS NCS 4/5/2022 B
Orlow, Jonathan Howard Hanna jonathanorlow@howardhanna.com NCS NCS 4/5/2022 B
Rooth, Amy Howard Hanna Amyrooth@howardhanna.com NCS NCS 4/5/2022 B
Tuerk, Margaret Howard Hanna margarettuerk@howardhanna.com NCS NCS 4/5/2022 B
63
Watson, James Howard Hanna JamesWatson@howardhanna.com NCS NCS 4/5/2022 B
Josh Smith HRI INC JLSmith@hriinc.com NCS PR 4/1/2022 B
Hunt, Stephen Hunt Commercial Real Estate Co hunt@huntcommercial.com NCS NCS 4/5/2022 B
Charlie Hunt, Christie Noonan Hunt Real Estate Corporation charlie@huntrealestate.com, NCS NCS 3/31/2022 D
cnoonan@hu
Dentinger, Mary Beth Hunt Real Estate ERA marybeth.dentinger@huntrealestate NCS NCS 4/5/2022 B
.com
Fiorentino, Stephanie Hunt Real Estate ERA stephanie.fiorentino@huntrealestat NCS NCS 4/5/2022 B
e.com
Hunt, Peter Hunt Real Estate ERA peter.hunt@huntrealestate.com NCS NCS 4/5/2022 B
Mendel‐Kolb, Jamie Hunt Real Estate ERA jmendel@huntrealestate.com NCS NCS 4/5/2022 B
Michlinski, Dianne Hunt Real Estate ERA DMichlinski@gmail.com NCS NCS 4/5/2022 B
O'Donnell, Cheryl Hunt Real Estate ERA cheryl.odonnell@huntrealestate.co NCS NCS 4/5/2022 B
m
Ohle, Jeffrey Hunt Real Estate ERA jeffrey.ohle@huntrealestate.com NCS NCS 4/5/2022 B
Richards, Shaun Hunt Real Estate ERA shaun.richards@huntrealestate.com NCS NCS 4/5/2022 B
Schlossel, Michelle Hunt Real Estate ERA michelle.schlossel@huntrealestate.c NCS NCS 4/5/2022 B
om
Spurlock, Kelly Hunt Real Estate ERA kelly.spurlock@huntrealestate.com NCS NCS 4/5/2022 B
Wesser, Amber Hunt Real Estate ERA amber.wesser@huntrealestate.com NCS NCS 4/5/2022 B
Charlie Utter Huron cutter@hcg.com NCS PR 4/1/2022 B
Hussain, Mohammad Hyder Hussain Mohammad Hyder hussain3@gmail.com NCS NCS 4/5/2022 B
Earl Wells III I.B.E.W. Local 237 ewells@e3communications.com NCS NCS 4/5/2022 D
Caitlin Snyder IA csnyder@iaconstruction.com NCS PR 4/1/2022 B
Glenn Casey IBEW NYS kbanes@statewidepublicaffairs.com NCS NCS 4/5/2022 D
Alan Dean IDEAGEN alan.dean@ideagen.com NCS PR 4/1/2022 B
Damon Dougherty IFS damon.dougherty@ifs.com NCS PR 4/1/2022 B
John Zajac Industrial Insulation & Coatings, zajacj@iicinsulation.com
Jason Garland Industrial Training Services jgarland@its‐training.com NCS PR 4/1/2022 B
Ben Whisler InfraSource Construction, LLC ben.whisler@infrasourceinc.com NCS PR 4/1/2022 B
Shamova, Irina Integra Realty LLC irina@escllc.com NCS NCS 4/5/2022 B
Tim Seibert Integrity KoKosing tps@integritykokosing.com NCS PR 4/1/2022 B
Dominic Ramsaroop Intelex Dominic.Ramsaroop@intelex.com NCS PR 4/1/2022 B
Earl Wells III International Association of ewells@e3communications.com NCS NCS 4/5/2022 D
Bridge, Str
Earl Wells III International Association of Heat ewells@e3communications.com NCS NCS 4/5/2022 D
and F
Earl Wells III International Brotherhood of ewells@e3communications.com NCS NCS 4/5/2022 D
Boilerma
Earl Wells III International Brotherhood of ewells@e3communications.com NCS NCS 4/5/2022 D
Electrica
Earl Wells III International Union of Elevator ewells@e3communications.com NCS NCS 4/5/2022 D
Constr
Earl Wells III International Union of Operating ewells@e3communications.com NCS NCS 4/5/2022 D
Engin
Josh Williams International Union of Operating jwilliams@iuoe‐17.com NCS NCS 4/1/2022 D
Engin
Earl Wells III International Union of Painters ewells@e3communications.com NCS NCS 4/5/2022 D
and All
Sean Doyle Hamburg IDA sdoyle@townofhamburgny.com NCS NCS 4/5/2022 D Y Y Buffalo
Haberl, Michael Investor Realty Services, LLC haberlmike@yahoo.com NCS NCS 4/5/2022 B
Malik, Inder Ipm Realty ipmrealty@gmail.com NCS NCS 4/5/2022 B
Gastle Jr, Daniel IREM Solutions, Inc. info@iremsolutions.com NCS NCS 4/5/2022 B
Irish Jones, Laurie Irish Jones Realty aurie@irishcompanies.com NCS NCS 4/5/2022 B
Earl Wells III Iron Workers Local No. 9 ewells@e3communications.com NCS NCS 4/5/2022 D
Heather Kennard Ironwood Heavy Hwy. hkennard@terrytree.com NCS PR 4/1/2022 B
Dagen Boyd iScout dagenb@iscout.com NCS PR 4/1/2022 B
Christopher Holden Ivoclar Vivadent christopher.holden@ivoclarvivadent. NCS NCS 3/31/2022 B
com
Matthew Castronova IVR Technologies matthewc@ivrtechnology.com NCS PR 4/1/2022 B
Carrol, Jed L J Lawrence Realty info@jlawrencerealty.com NCS NCS 4/5/2022 B
Joe Onoratti J&J Excavating jnjexcavatinginc2002@outlook.com NCS PR 4/1/2022 B
Karl Northrup J.D. Northrup Construction, Inc. karl@jdnorthrup.com NCS PR 4/1/2022 B
Tony Perry J.M. DeLullo Stone Sales tjperry@jmdstones.com NCS PR 4/1/2022 B
Rob Coan Jacobs rob.coan@jacobs.com NCS PR 4/1/2022 B
James Russell James A. Russell Sr. jjarsj@aol.com NCS NCS 3/31/2022 B
Rich Abbott James Environmental LLC rich@jamesenv.com NCS PR 4/1/2022 B
Emily Bivens Jamestown Chamber of director@jamestownchamber.com NCS NCS 4/5/2022 D
Commerce
Steve Russo Jamestown Macadam srusso@jamestownmacadam.com NCS PR 4/1/2022 B
Angela Collins JAN‐X Angela.Collins@applus.com NCS PR 4/1/2022 B
Turner, Beunice JDL Property Group Inc bosturner@verizon.net NCS NCS 4/5/2022 B
Whipple, Jeanne Jeanne Whipple Realty whipplerealty@hotmail.com NCS NCS 4/5/2022 B
Jeff Miller Jeff Miller Wall Systems jeffmillerwallsystems@yahoo.com NCS PR 4/1/2022 B
Dan Lorenz Joe Knows Energy dan@joeknowsenergy.com NCS PR 4/1/2022 B
Amy Downey John Anderson Construction Inc. ADowney@jacincpa.com NCS PR 4/1/2022 B
Schechter, Jonathan Jonathan D. Schechter jschechterllm@gmail.com NCS NCS 4/5/2022 B
Morales Jr., Jovino Jovino Property & Financial Ma jovinomorales@netscape.net NCS NCS 4/5/2022 B
Kathy Carroll JRGO. LLC kcarroll@jrgollc.com NCS PR 4/1/2022 B
Michael Ranalletta JW Danforth mranalletta@jwdanforth.com NCS PR 4/1/2022 B
Parks, Kevin K Parks Realty LLC parkskevinc@gmail.com NCS NCS 4/5/2022 B
Tosha Conklin Kane Lawn & Garden,LLC klg_915@yahoo.com NCS PR 4/1/2022 B
Jason Buchinger KBH Construction Co. buchingerjm@pandcg.com NCS PR 4/1/2022 B
Karen Mock Keller Williams Realty Buffalo klrw438@kw.com NCS NCS 3/31/2022 B
Northto
Butera, Anthony Keller Williams Realty WNY Klrw438@kw.com NCS NCS 4/5/2022 B
Spaschak, John Keller WilliamsRealtyLancaster klrw1011@kw.com NCS NCS 4/5/2022 B
Hilbert, Charles KellerWilliamsGreaterRochester chuckhilbert@kw.com NCS NCS 4/5/2022 B
O'Brien, Mary KenDev Realty mcd.associates@yahoo.com NCS NCS 4/5/2022 B
Catherine D. Piciulo, President/CEO Ken‐Ton Chamber of Commerce info@ken‐ton.org NCS NCS 4/5/2022 D
Kevin Denike Kevlor Operating LLC kevindenike@kevlorllc.com NCS PR 4/1/2022 B
Feeley, William Key Property Consulting keyproperty@roadrunner.com NCS NCS 4/5/2022 B
VanDette, James Keystone Brokerage Inc jamesvandette@gmail.com NCS NCS 4/5/2022 B
Jay Patterson Keystone Consultants jpatterson@keystoneconsultants.net NCS PR 4/1/2022 B
Jim Kreider Keystone Industrial Services kreiderj@keystoneindustrialservices.
com NCS PR 4/1/2022 B
64
Brandon Duperree Kinetic Energy Services, LLC brandon.duperree@kineticindustry.c
om NCS PR 4/1/2022 B
John Rauh Kingsview Enterprises teresa@kingsviewpaving.com NCS PR 4/1/2022 B
Jean McKenzie Kirila Contractors, Inc. mckenzie@kirila.com NCS PR 4/1/2022 B
Ralston, Kelly KLM Appraisal Services klmappr@verizon.net NCS NCS 4/5/2022 B
Wilhelm, Todd KLW Municipal, Inc twilhelm@klwgroup.com NCS NCS 4/5/2022 B
Larry Kohorst Kohorst Trucking office@kohorsttrucking.com NCS PR 4/1/2022 B
Glenn Jr, Keon Kommon Growth Kommongrowth@gmail.com NCS NCS 4/5/2022 B
Braden Short Kubra braden.short@kubra.com NCS PR 4/1/2022 B
O'Leary, Thomas L. Custen Realty, Inc MLS@Realty.com NCS NCS 4/5/2022 B
Steve Gauthier LaBella sgauthier@LaBellaPC.com NCS PR 4/1/2022 B
Adam Zebrowski LaBella Associates, D.P.C. azebrowski@labellapc.com NCS NCS 3/31/2022 B
Earl Wells III Laborers Local #210 ewells@e3communications.com NCS NCS 4/5/2022 D
John Norton LaFarge North America, Inc john.norton@lafargeholcim.com NCS PR 4/1/2022 B
Gina Lathan Lakelands Concrete glathan@lakelandsconcrete.com NCS PR 4/1/2022 B
Kim Burkhardt, Director of Member Services Lancaster Area Chamber of kim@wnychamber.com NCS NCS 4/5/2022 D
Commerce
Fedak, David Land Banking & Development, In davidfedak@me.com NCS NCS 4/5/2022 B
Jim Kreuger Landesign jklandd83@gmail.com NCS PR 4/1/2022 B
Beau Caldwell Landscape One beau@landscapeonedubois.com NCS PR 4/1/2022 B
Lannan, Lesleylinda Lannan Lesleylinda lesley.lannan@gmail.com NCS NCS 4/5/2022 B
Chris Iachini Larson Design Group CIachini@larsondesigngroup.com NCS PR 4/1/2022 B
Ranney Jr, Patrick Last Quote lastquoterealty@gmail.com NCS NCS 4/5/2022 B
Glee Carvell Lecce Electric GCarvell@LecceElectric.com NCS PR 4/1/2022 B
Cory Askew Ledge Creek Development caskew@ledgecreek.com NCS PR 4/1/2022 B
VanDorn, Rebecca Letchworth Valley Realty LLC Rebecca@letchworthrealty.com NCS NCS 4/5/2022 B
Seppen, Scott Lighthouse Management scottsep@yahoo.com NCS NCS 4/5/2022 B
Partners
Joe Fortuna Lindy Paving, Inc. joe.fortuna@lindypaving.com NCS PR 4/1/2022 B
Desnoyers, Jody List 1 Realty, LLC jody@list1realty.com NCS NCS 4/5/2022 B
Litwin, Ashley J Litwin Realty alitwin@litwinrealty.com NCS NCS 4/5/2022 B
Kleinschmidt, Lori LJ Klein Realty lori@ljklein.com NCS NCS 4/5/2022 B
Adam Vosh LMC Industrial Contractors avosh@lmcic.com NCS PR 4/1/2022 B
Jenna Kavanaugh Invest Buffalo Niagara jkavanaugh@buffaloniagara.org KLM KLM 3/31/2022 D Y Tom Buffalo
Kucharski
Tom Jablonski Lockhouse Distillery tjablonski@tanglewoodventures.co NCS NCS 3/31/2022 B
m
LoVallo, James LoVallo Real Estate jamesl@lovallorealestate.com NCS NCS 4/5/2022 B
McNichol, Shannon Luxe Real Estate Advisors nicholcity@live.com NCS NCS 4/5/2022 B
Jeremy Miller LW Survey J.Miller@lwsurvey.com NCS PR 4/1/2022 B
Mark Knarr M&B Services markknarr@mandbservices.com NCS PR 4/1/2022 B
Cat Blidy M&C Utilities, LLC mcutilitiesblidy@yahoo.com NCS PR 4/1/2022 B
Brian Kelley Mach Architecture marketing@mach‐arch.com NCS NCS 3/31/2022 B
LeBron, Peter Main Street Brokers&Associates lebronrealty@hotmail.com NCS NCS 4/5/2022 B
Kevin Banes Mallizrodt (Pharmaceutical kbanes@statewidepublicaffairs.com NCS NCS 4/5/2022 D
Company)
Sherwood, Michael Marathon Properties USA, LLC candmrentalpm@gmail.com NCS NCS 4/5/2022 B
Lullo, Michael R Marathon Realty marathon@realtor.com NCS NCS 4/5/2022 B
Greg Bostard Mark Cerrone Inc. gbostard@markcerrone.com NCS PR 4/1/2022 B
Mark J. Stuhlmiller Mark J. Stuhlmiller stuhlmiller@yahoo.com NCS NCS 4/5/2022 B
Pellerin, Annette Marrano/Marc Equity Corp pellerin@marranohomes.com NCS NCS 4/5/2022 B
George Krewson MATCOR GKrewson@Matcor.com NCS PR 4/1/2022 B
Maywalt Sr., Michael Maywalt Realty Group mikem@maywalt.com NCS NCS 4/5/2022 B
Jared McCutcheon McCutcheon Construction contact@mccutcheonconstruction.n
et NCS PR 4/1/2022 B
Dan McDonald McDonald Sand & Gravel josh@mcdonaldsandandgravel.com NCS PR 4/1/2022 B
Danielle Shainbrown McGuire Development dshainbrown@mcguiredevelopment NCS NCS 3/31/2022 B
Company, LLC .com
Colin Curran McLaughlin Construction todd.mclaughlin09@gmail.com NCS PR 4/1/2022 B
Kwitchoff, Ann McNamara, Daniel ciprianosells@aol.com NCS NCS 4/5/2022 B
Quentin Wood McTish, Kunkle & Associates qwood@mctish.com NCS PR 4/1/2022 B
Caleb Henning MDA Consulting Engineers chenning@mdaengineers.com NCS PR 4/1/2022 B
Paul Rogosienski Meade Corporation pmr@meade100.com NCS PR 4/1/2022 B
Medda, Angelo Medda Group Inc angelo@meddagroup.com NCS NCS 4/5/2022 B
Anthony Mele Mele & Mele & Sons amele@meleinc.com NCS PR 4/1/2022 B
Andy Goodell Member of Assembly goodella@nyassembly.gov NCS WS 3/29/2022 B
Angel Lehner Meridien Energy, LLC bids@meridienenergy.com NCS PR 4/1/2022 B
Bramer, Cindy Metro Kirsch Real Estate, Inc cinmetro@gmail.com NCS NCS 4/5/2022 B
Janelle Winey Michael Baker Intl Janelle.Winey@mbakerintl.com NCS PR 4/1/2022 B
Ameroso, Michael Michael Joseph Company Inc ameroso@earthlink.net NCS NCS 4/5/2022 B
Size, Michael P Michael P. Size michaelsize@comcast.net NCS NCS 4/5/2022 B
Eric Justman Michels Pipeline Inc ejustman@michels.us NCS PR 4/1/2022 B
Kostandina Paras Microsoft Kostandina.Paras@microsoft.com NCS PR 4/1/2022 B
Wesley Lucas Midland Resource Recovery wesley@mrrus.com NCS PR 4/1/2022 B
Jordan Yates Mid‐Ohio Pipeline jyates@mopipeline.com NCS PR 4/1/2022 B
Mike John Jr. MJ Painting Contractor, Corp. mikejohnjr@mjpaintingcontractor.co
m NCS PR 4/1/2022 B
Peterson III, Victor MJ Peterson Corp realty@mjpeterson.com NCS NCS 4/5/2022 B
Pete Peterson MJ Peterson Corporate ppeterson@mjpeterson.com NCS NCS 3/31/2022 B
Stanchak, Patrick MJ Peterson Real Estate pstanchak@mjpeterson.com NCS NCS 4/5/2022 B
Diana Carr MJB Development Corp. dianestar901@aol.com NCS NCS 3/31/2022 B
Zak, Mary Jane mjzakrealtor@gmail.com mjzakrealtor@gmail.com NCS NCS 4/5/2022 B
Monahan, Jill Monahan Real Estate & Dev, LLC jill@cashauctionmrd.com NCS NCS 4/5/2022 B
Jeremiah "J.D." O'Dean Monaloh Basin Engineers jdodean@mbe‐eng.com NCS PR 4/1/2022 B
Burgin, Rosalind MootryMurphy&BurginRealtyGr rburgin@mmbhomesellers.com NCS NCS 4/5/2022 B
oup
Penman, Dennis Morgan Ventures, LLC dpenman@ciminelli.com NCS NCS 4/5/2022 B
Jarrod Ward Mott MacDonald jarrod.ward@mottmac.com NCS PR 4/1/2022 B
Michael Price MTS michaelp@mtsinspection.com NCS PR 4/1/2022 B
Steve Root Mulcare sroot@mulcare.com NCS PR 4/1/2022 B
John Jennings Municipal Electric Companies jjennings@hselaw.com NCS NCS 4/5/2022 D
Associat
65
James Colicchia Municipal Pipe Co., LLC james@municipalpipe.net NCS PR 4/1/2022 B
Murchie, Nevin Murchie Real Estate, LLC nmurchie@murchielaw.com NCS NCS 4/5/2022 B
Anthony Mussachio Mussachio Architects, P.C. anthony@mussachioarchitects.com NCS NCS 3/31/2022 B
Lexie Chlebeck NAES Power Contractors, Inc. Alexis.Chlebeck@naes.com NCS PR 4/1/2022 B
Natale, Angelo Natale Development LLC NMancuso@nataledevelopment.co NCS NCS 4/5/2022 B
m
Brice Reed Nature's Way Environmental bricereed@natureswayenv.com NCS PR 4/1/2022 B
Nelson, Christie New Dominion Enterprises, Inc contact@ndeproperties.com NCS NCS 4/5/2022 B
Curt Resetarits New Enterprise Stone & Lime cresetarits@nesl.com
Co.,Inc. NCS PR 4/1/2022 B
Rosenthal, Tim New Light Real Estate Inc. tim@trhomesinc.com NCS NCS 4/5/2022 B
Jim Calvin New York State Association of jim@nyacs.org NCS NCS 4/5/2022 D
Conveni
Sean Redden Local 22 ‐ Plumbers and sredden@ualocal22.com NCS NCS 4/1/2022 D Y Sean Redden Buffalo
Steamfitters
Mazzone, Thomas New York State Realty LLC info@newyorkstaterealty.com NCS NCS 4/5/2022 B
Michelle Hook New Yorkers for Affordable mhook@danskammerenergy.com NCS NCS 3/31/2022 D Y Michelle Buffalo
Energy (An Hook
Steve Bowersox Newpark SBowersox@newpark.com NCS PR 4/1/2022 B
Beck, Jason NextHome Brixwood jason@brixwood.com NCS NCS 4/5/2022 B
Anita Mullane Niagara County Leg. Anita.mullane@niagaracounty.com NCS WS 3/29/2022 B
Paul Stasiak Niagara Frontier Auto Dealers pstasiak@nfada.com KLM KLM 3/31/2022 D
Associat
Gina Beam Niagara Habitat for Humanity gbeam@niagarahabitat.org Energy
Services
Korey Shuler, Craig Turner Niagara USA Chamber of kschuler@niagarachamber.org; NCS NCS 4/5/2022 D Y Kory Shuler Buffalo
Commerce craig@mom
Oliver Jr, Joseph Nickel Realty joeoliversells@gmail.com NCS NCS 4/5/2022 B
Jim Lagios Nomad Pipeline Services jiml@nomadpls.com NCS PR 4/1/2022 B
Mike Buhler North Star Aggregates northstaragg@windstream.net NCS PR 4/1/2022 B
Vacanti, Robert Northeastern Appraisal info@northeasternappraisal.com NCS NCS 4/5/2022 B
Piazza, Robert Northern Star Realty northernstarrealty@gmail.com NCS NCS 4/5/2022 B
Scott Ernst NOCO Energy sernst@noco.com DLD DLD 4/5/2022 D Scott Ernst Buffalo
Dawn Roy Nussbaumer & Clarke, Inc. droy@nussclarke.com NCS PR 4/1/2022 B
Ashley Hoh NuWeld, Inc. ahoh@nuweldinc.com NCS PR 4/1/2022 B
Mike Harris NVI mharris@nvindt.com NCS PR 4/1/2022 B
Kevin Banes NUCOR Steel kbanes@statewidepublicaffairs.com NCS NCS 4/5/2022 D
Meghan Osika NY Construction Materials mosika@parkstrategies.com NCS NCS 4/5/2022 D
Association
Stephnaie Herrick NYS Assembly Minority stephherrick614@gmail.com NCS NCS 4/5/2022 D
Conference (X
Mike Kelly NYS Association of Realtors mkelly@nysar.com NCS NCS 4/5/2022 D
Mark Valentini PHCC (Plumbing, Heating, valentini@naphcc.org NCS NCS 4/5/2022 Y Y Buffalo
Cooling Con
Meghan Osika NYS General Contractors mosika@parkstrategies.com NCS NCS 4/5/2022 D
Association
Cyndi Matla Southtowns Chamber of cyndi@southtownsregionalchamber. NCS NCS 4/5/2022 D Y Y Buffalo
Commerce org
Kevin Duggan NYS Restaurant Association kevin@nysra.org NCS NCS 4/5/2022 D
John Baker Oakgrove Construction Inc. cortb@oakgroveconst.com NCS PR 4/1/2022 B
Chris Wall O'Connell Electric chris.wall@oconnellelectric.com NCS PR 4/1/2022 B
Ann Drenovsky Oerlikon Balzers ann.drenovsky@oerlikon.com NCS NCS 3/31/2022 B
Nick Pitillo OGP Hospitality nick@osteriabuffalo.com NCS NCS 3/31/2022 B
Sibiga, Stephen Ojo Home LLC ssibiga@ojohome.us NCS NCS 4/5/2022 B
Lloyd Webb Olin LBWebb@olin.com NCS NCS 3/31/2022 B
John Bryant On The Mark jbryant@otmlocating.com NCS PR 4/1/2022 B
Hellert, Richard Ontario Shores Realty rhellert@ontarioshoresrealty.com NCS NCS 4/5/2022 B
John Yensan Ontario Specialty Contracting, jyensan@oscinc.com
Mike Story Onyx Services, Inc. mstory@onyxincorporated.com NCS PR 4/1/2022 B
Michae Kracker NYS Senate Minority Conference mikekracker@gmail.com NCS NCS 4/5/2022 D
(X20
Charlie Joyce Otis Eastern Service, Inc. cpj@otiseastern.com NCS PR 4/1/2022 B
Schultz, Andrew Own Buffalo Inc. drew@ownbuffalo.com NCS NCS 4/5/2022 B
Cooper, Aimee Own NY Real Estate aimee@ownny.com NCS NCS 4/5/2022 B
Robert Hanley Panamerican Consultants Inc. rhanley@panamconsultants.com NCS PR 4/1/2022 B
Vanderlip, Todd Park Realty of WNY LLC Parkrealtywny@gmail.com NCS NCS 4/5/2022 B
Dailey, Ralph Pearl Properties of NY LLC ralphdailey@me.com NCS NCS 4/5/2022 B
Steve Tamajko Penn Line Service, Inc. Stevet@pennline.com NCS PR 4/1/2022 B
Ryan Frenya PennCore rfrenya@penncoreconsulting.com NCS PR 4/1/2022 B
Darrell Pennewell Pennewell Sandblasting and darrellpennewell@hotmail.com
Painting NCS PR 4/1/2022 B
Gerry Brown Pennwest Specialized gbrown@pennwestinc.com
Contracting NCS PR 4/1/2022 B
Steve Kasmore Pepperidge Farm Distributors skasmore@yahoo.com NCS NCS 3/31/2022 B
Niel Shultz Percheron neil.shultz@percheronllc.com NCS PR 4/1/2022 B
Rich Lacey Performance Cable and Drilling Rlacey6524@gmail.com
John Niemoller Perillon john.niemoller@perillon.com NCS PR 4/1/2022 B
Alan Wuebker Peroxychem (Evonik) alan.wuebker@evonik.com NCS NCS 3/31/2022 B
Pfister, Amy Pfister Real Estate Group amypfister80@gmail.com NCS NCS 4/5/2022 B
David Even, Chamber President Orchard Park Chamber of OPCC@OrchardParkChamber.org NCS NCS 4/5/2022 D
Commerce
Glushefski, Daniel Pilgrim Properties LLC dan@buffaloinvestment.com NCS NCS 4/5/2022 B
Galasso, Christopher Pine Valley Realty cdgalasso@yahoo.com NCS NCS 4/5/2022 B
Gary Catlin Pinto Construction Inc. GCatlin@pintocs.com NCS PR 4/1/2022 B
Michael Archer Pioneer Pipe archerm@pioneergroup.us NCS PR 4/1/2022 B
Sean Redden UA Local 22 sredden@ualocal22.com NCS NCS 4/1/2022 D Y Buffalo
Attea, Michael Power Play Partners, LLC mattea@ppprealestate.com NCS NCS 4/5/2022 B
Scott, Patricia PowerHouse Real Estate powerhousebuffalo@gmail.com NCS NCS 4/5/2022 B
Brandon Itzel Precision Pipeline, LLC bitzel@precisionpipelinellc.com NCS PR 4/1/2022 B
Preischel, Joseph Preischel Realty joe@preischelrealty.com NCS NCS 4/5/2022 B
Tammy Gnagnarelli Premier Property Management tamara@premierpropertyms.com NCS NCS 3/31/2022 B
Solutio
Sheedy, John Premier Real Estate Services I premierre@msn.com NCS NCS 4/5/2022 B
Welfare, Jill Prestige Family Realty jillwelfare@gmail.com NCS NCS 4/5/2022 B
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Paul Kolkmeyer Priam Enterprises, LLC paulk@priamllc.com NCS NCS 3/31/2022 B
Vicki Hessemer Price Gregory International, Inc. vhessemer@pricegregory.com NCS PR 4/1/2022 B
Morrison, Michael ProMax Appraisals LLC mmorrison@promaxapraisals.com NCS NCS 4/5/2022 B
Alex Christian Prometheus Group achristian@prometheusgroup.com NCS PR 4/1/2022 B
Aquino, Mark Property Management Initiative aquinolaw@roadrunner.com NCS NCS 4/5/2022 B
Joe Benedict PMCA (Plumbers, Mechanical jbenedict@conexbuff.com NCS NCS 3/31/2022 D
Contract
Algawani, Michael Queen City Realty Group LLC michael@callqueencityrealty.com NCS NCS 4/5/2022 B
Bronstein, Richard R W Bronstein Corp value@bronstein.net NCS NCS 4/5/2022 B
Rudy Melisz R.M. Headlee Rudy@rmheadlee.com NCS PR 4/1/2022 B
Joseph Khoury Rachel's Mediterranean joekhoury@rachelsmediterranean.c NCS NCS 3/31/2022 B
Management om
Ingrid Kaptein Ravi Engineering & Land ikaptein@ravieng.com
Surveying, NCS PR 4/1/2022 B
P.C.
Kachaylo, Andrew Re/Max Hometown Choice mrmuny@aol.com NCS NCS 4/5/2022 B
Eisenhauer, Margaret RE/MAX North office@virtualrealtyusa.net NCS NCS 4/5/2022 B
Weitzel, David RE/MAX Plus partners@remaxplus.com NCS NCS 4/5/2022 B
Wood, Alan RE/MAX Plus partners@remaxplus.com NCS NCS 4/5/2022 B
Green, J. Gerard RE/MAX Precision jgerard.green@remax.net NCS NCS 4/5/2022 B
Iaboni, Celinda Real Broker NY LLC celinda@joinreal.com NCS NCS 4/5/2022 B
Good, John L Real Property Consultants of W john_good@msn.com NCS NCS 4/5/2022 B
Carvelli, Stephen Real Property Group, Inc. steve.carvelli@joinreal.com NCS NCS 4/5/2022 B
Donald Griebner Real Property Services, LLC dagriebner@aol.com NCS NCS 3/31/2022 B
Fatmi, Syed M Real World Capital, LLC ali@realworldcap.org NCS NCS 4/5/2022 B
Rose, Christopher RealHome Services & Solutions christopher.rose@rhss.com NCS NCS 4/5/2022 B
Qizhan Yao, Jack Realmart Realty LLC NYAdmin@RealmartRealty.com NCS NCS 4/5/2022 B
Sprague, Kody Realty One Briardale kwsprague@gmail.com NCS NCS 4/5/2022 B
Zinaja, Dragana Realty Smith Inc dragana@realtysmith.com NCS NCS 4/5/2022 B
Irwin, Larissa Realty Suite, LLC lacey@realtysuiteny.com NCS NCS 4/5/2022 B
Grieser, Wallace Realty WG wallygrieser@gmail.com NCS NCS 4/5/2022 B
Kilbourn, Deborah RealtyExcellence.com DebKilbourn@Yahoo.com NCS NCS 4/5/2022 B
Orynawka, Leo Red Carpet Realty leo@redcarpetrealty.com NCS NCS 4/5/2022 B
Moran, Renee Red Door Real Estate WNY LLC realtyrenee@gmail.com NCS NCS 4/5/2022 B
Sapnar, Gina Redfin Real Estate gina.sapnar@redfin.com NCS NCS 4/5/2022 B
Reed, Jean‐Michel Reed Realty of WNY LLC jeanmichelreed@me.com NCS NCS 4/5/2022 B
Young, Andrew J Reliant Real Estate accounting@andrewyoung.com NCS NCS 4/5/2022 B
Rhoades, James Rhoades Real Estate jamestrhoades@gmail.com NCS NCS 4/5/2022 B
Dennis Stringer Ridgewater Services and dennis.stringer@ridgewaterservices.
Consulting com NCS PR 4/1/2022 B
LLC
Rivellino, Joseph Rivellino Realty joe@theRdreamteam.com NCS NCS 4/5/2022 B
Richard Berkley PULP (Public Utility Law Project) rberkley@utilityproject.org NCS NCS 4/5/2022 D
Garret Gilmore Rockford Corporation ggilmore@prim.com NCS PR 4/1/2022 B
Irish‐Bronkie, Scott Rocky Point WNY LLC scott@rockypointproperties.com NCS NCS 4/5/2022 B
Matthew Luvison Roger Luvison and Son matthewluvison@yahoo.com NCS PR 4/1/2022 B
Gena Remphrey Rogers Service gremphrey@rogersind.com NCS PR 4/1/2022 B
Pagano, Mark Roncroft Realty mpaganobroker@gmail.com NCS NCS 4/5/2022 B
Rondinelli, Vincent Rondinelli Real Estate rondinellire@gmail.com NCS NCS 4/5/2022 B
Rosato, Gary J Rosato Management Services rosemanage@adelphia.net NCS NCS 4/5/2022 B
Jennifer Paz Russell Standard Corp jennifer.paz@russellstandard.com NCS PR 4/1/2022 B
John Jennings Rochester Auto Dealers Assoc. jennings@hselaw.com NCS NCS 4/5/2022 D
Paul St. George S. St. George Enterprises, Inc. paul@sstgeorge.com NCS PR 4/1/2022 B
Paul Tabone S. Tabone Construction taboneconcrete@gmail.com NCS PR 4/1/2022 B
Ken Hayes Sagebrush Pipeline Equipment ken.hayes@sagebrushpl.com NCS PR 4/1/2022 B
J Lancaster Salesforce jlancaster@salesforce.com NCS PR 4/1/2022 B
Brian Belcher SAM BBelcher@sam.biz NCS PR 4/1/2022 B
Pappagallo, Samuel Samuel J. Pappagallo sampappagallo@roadrunner.com NCS NCS 4/5/2022 B
Chris Norton SAP christopher.norton@sap.com NCS PR 4/1/2022 B
Saperston, Willard Saperston Real Estate Corp will@saperstonrealestate.com NCS NCS 4/5/2022 B
Kim Smith Schmid Pipeline Construction, ksmith@schmid‐pci.com
Hartrich, Matthew Schneider Real Estate Services matth@schneiderservices.com NCS NCS 4/5/2022 B
Schultz, Benjamin Schultz Realty ben@schultzauctioneers.net NCS NCS 4/5/2022 B
Scott, Andre Scott Realty Group LLC andre@scottreal.com NCS NCS 4/5/2022 B
Demers, Daniel Sell Your Homes Services, LLC djdemers1@gmail.com NCS NCS 4/5/2022 B
Alexis Weik Senator weik@nysenate.gov NCS WS 3/29/2022 B
Serota, David Serota Real Estate LLC davidserota@yahoo.com NCS NCS 4/5/2022 B
Daniel Uebelacker ServiceNow daniel.uebelacker@servicenow.com NCS PR 4/1/2022 B
Cory Wells ShalePro Energy cwells@shalepro.com NCS PR 4/1/2022 B
Chris Tullio Shoreline Construction Co., Inc. chris@shorelineconst.com NCS PR 4/1/2022 B
Gioia, Kevin Side, Inc kevin.gioia@sideinc.com NCS NCS 4/5/2022 B
Charles Mauro Siena Restaurant/Local Boys sienapizza@yahoo.com NCS NCS 3/31/2022 B
Restr. Gro
Rummel, John Signature Real Estate Services john.rummel@signature‐wny.com NCS NCS 4/5/2022 B
M.C. Simpson Simpson Excavating, Inc. simpsonexcavating@windstream.net NCS PR 4/1/2022 B
Iannello, Michael Sinatra and Company Real Estat Mikei@sinatraandcompany.com NCS NCS 4/5/2022 B
Rizzo, Adam SL Empire, LLC akrizzo@solarliberty.com NCS NCS 4/5/2022 B
Alex Brochetti Sloan Lubrication System alex.brochetti@sbco.com NCS PR 4/1/2022 B
Pinterpe, Alec South Buffalo Realty Company info@sbrealtycompany.com NCS NCS 4/5/2022 B
Bryce Johnson Southern Cross bjohnson@southerncrossinc.com NCS PR 4/1/2022 B
Jason Havens Rusty Nickel Brewing Jhavens@clarkpatterson.com NCS NCS 4/1/2022 D
Chris Kline St. Mary's Stone Mulch and saintmarysstone@gmail.com NCS PR 4/1/2022 B
More
Mike Bougher Stantec mike.bougher@stantec.com NCS PR 4/1/2022 B
Silla, Michael Starpoint Realty, Inc MDS648@gmail.com NCS NCS 4/5/2022 B
Stefik, David Stefik Realty Co dstefik@stefik.com NCS NCS 4/5/2022 B
Cartrisa Curry STEVENS ENGINEERS & ccurry@stevensec.com
CONSTRUCTORS, INC NCS PR 4/1/2022 B
Charles Fritts Storage Investment charlie@simi.org NCS NCS 3/31/2022 B
Management LLC
DeMart, Rosemarie Stovroff & Taylor Realtors rosemarie.demart@stovrofftaylorre NCS NCS 4/5/2022 B
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altors.c
Cory Hoke Submar LLC choke@submar.com NCS PR 4/1/2022 B
Suffoletto, Gregory Suffoletto Real Estate, LLC suffolettorealestate@gmail.com NCS NCS 4/5/2022 B
Paul Mertzlufft Summitomo pmertzlufft@sumitomorubber‐ NCS NCS 3/31/2022 B
usa.com
Gary House Sun Environmental Corporation garyh@sunenc.com NCS PR 4/1/2022 B
Benjamin Aton Sunland Construction, Inc. bfaton@sunlandconstruction.com NCS PR 4/1/2022 B
Wojcik, Edward Sunset Realty of WNY Inc sunsetcustomhomes10@yahoo.com NCS NCS 4/5/2022 B
Brad Zimmerman Superior Energy Resources ZimmermanB@serllc.co NCS PR 4/1/2022 B
Bridgette Foley Surveys and Analysis BFoley@surveysandanalysis.com NCS PR 4/1/2022 B
Janes, Suzanne Suzanne M. Janes realtorsuzannej@gmail.com NCS NCS 4/5/2022 B
Michael Pointer Synergy Inspections mpointer@synergyinspections.com NCS PR 4/1/2022 B
Dan Lorenz Talent Technology Solutions dan@joeknowsenergy.com NCS PR 4/1/2022 B
Gildea, Jessica Teal Realty Management Solutio tealrealtywny@gmail.com NCS NCS 4/5/2022 B
John Olasz Team Industrial Services, Inc. john.olasz@teaminc.com NCS PR 4/1/2022 B
Bob Trumbull Tech Services techservices814@gmail.com NCS PR 4/1/2022 B
Scott Weiss TEI Analytical Services, Inc. scottw@teiasi.com NCS PR 4/1/2022 B
Cindy Lesifko TEK Construction Services, LLC clesifko@tekbuilds.com NCS PR 4/1/2022 B
Bill Smith TetraTech Bill.Smith@tetratech.com NCS PR 4/1/2022 B
Jeremy Walters The DDS Companies jwalters@ddscompanies.com NCS PR 4/1/2022 B
Jamie Irish The Hackett Group jamie.irish@thehackettgroup.com NCS PR 4/1/2022 B
Brad Whitford The L.C. Whitford Co., Inc bwhitford@lcwhitford.com NCS PR 4/1/2022 B
Ben Appleton The Pump Doctor office@thepumpdoctorinc.com NCS PR 4/1/2022 B
Gus Carlson The State Group Industrial (USA) gus.carlson@stategroup.com
Jeff Wiater The Tree Doctor vegmanagement@treedoctorconsult
ing.co NCS PR 4/1/2022 B
m
Nicholas Tzetzo The Tzetzo Companies/SOSF nbt@tzetzo.com NCS NCS 3/31/2022 B
Ventures/
Patricia Menza The V Associates, Ltd pattymenza75@outlook.com NCS NCS 3/31/2022 B
Wooley, Joseph The Wooley Group joewooley@gmail.com NCS NCS 4/5/2022 B
Paulo‐Lee, Olivia ThePatriot Project RealtyGroup info@tpprg.com NCS NCS 4/5/2022 B
Brad Batt Thomann Asphalt Paving bradb@tapc.net NCS PR 4/1/2022 B
Johnson, Kevin Thomas J. Johnson Realty, LLC contact@thomasjohnsonrealty.com NCS NCS 4/5/2022 B
Steve Hamit Thrasher shamit@thethrashergroup.com NCS PR 4/1/2022 B
Kirchmeyer, Thomas TK Valuations Inc. tk@tkval.com NCS NCS 4/5/2022 B
James Tushak Tom Tushak, Inc. ttushak@gmail.com NCS PR 4/1/2022 B
Bill O. NYS Propane Asscociation director@nypropane.com NCS NCS 4/5/2022 D Y Y Multiple
Alan McPeek II Total Control Solutions, Inc. amcpeek@totconsol.com NCS PR 4/1/2022 B
Ballsmith, Jeremy Towne Housing Real Estate jballsmith@townehousing.com NCS NCS 4/5/2022 B
Todd Penman Traditional Home Landscaping th.landscaping98@gmail.com NCS PR 4/1/2022 B
Trank, Gordon Trank Real Estate gtrank@trankrealestate.com NCS NCS 4/5/2022 B
Bill Gorman TRCCompanies WGorman@trccompanies.com NCS PR 4/1/2022 B
Adam Myers TRI‐M Group amyers@tri‐mgroup.com NCS PR 4/1/2022 B
Robinson, Delisa Trinity Alliance Group of Buff delisa@tag716.com NCS NCS 4/5/2022 B
Dennis, La Toya Trinity Hills Realty Inc. la.toya.j.dennis@gmail.com NCS NCS 4/5/2022 B
Knoer, Robert Triple Play Realty tpr.rek@gmail.com NCS NCS 4/5/2022 B
Pfeil, L. Scott Triton Realtors Scottpfeil@aol.com NCS NCS 4/5/2022 B
Jose Romero Turner Underground jromero@turnerunderground.com NCS PR 4/1/2022 B
Installations
Twarozek, Paul J TWA Appraisals Jtwa.appraisals@verizon.net NCS NCS 4/5/2022 B
Joe Emminger Tonawanda Town Supervisor jemminger@tonawanda.ny.us NCS NCS 4/5/2022 D
Laura Zaepfel Uniland Development Company lzaepfel@uniland.com NCS NCS 3/31/2022 B
Michael Nicholson United Electrical Services LLC mike@uesiwv.com NCS PR 4/1/2022 B
Ken Pokalsky New York State Business Council Ken.Pokalsky@bcnys.org NCS NCS 4/5/2022 D Y Ken Pokalsky Multiple
Tom Podskalny Urban Engineers tmpodskalny@urbanengineers.com NCS PR 4/1/2022 B
Lowell Brien US Pipeline, Inc. USOPS@uspipeline.com NCS PR 4/1/2022 B
Alex Brito USA Field Services alex@usafieldservices.com NCS PR 4/1/2022 B
Steve Ohliger USIC stevenohliger@reconnus.com NCS PR 4/1/2022 B
Herb Firsching Utegration herb.firsching@utegration.com NCS PR 4/1/2022 B
Bob Nye Utility Line Services, Inc. bnye@ulscorp.com NCS PR 4/1/2022 B
Barnes, Vicki V R Barnes Realty v655@aol.com NCS NCS 4/5/2022 B
Granchelli, Vel V.A. Granchelli Realty kellirae2@aol.com NCS NCS 4/5/2022 B
Scanlon, Susan Vacasa New York, LLC susan.scanlon@vacasa.com NCS NCS 4/5/2022 B
Witherell II, Thomas ValuPro Appraisal Services tfwitherell@valupro.info NCS NCS 4/5/2022 B
Hay, David M ValuStat Appraisal Services, I dhay@valustatappraisal.com NCS NCS 4/5/2022 B
Van Tine, Craig Van Tine Real Estate LLC craig@vantinerealestate.com NCS NCS 4/5/2022 B
VanDyke, Todd E VanDyke Agency LLC todd@vandykeagency.com NCS NCS 4/5/2022 B
Bob Olech Vavco bobolech@vavcollc.com NCS PR 4/1/2022 B
Robby Delvaux VEC Inc r_delvaux@vecohio.com NCS PR 4/1/2022 B
Jim McLeod Vector Solutions jim.mcleod@vectorsolutions.com NCS PR 4/1/2022 B
Ventry, Gail Ventry Real Estate LLC gventry@ventryrealestate.com NCS NCS 4/5/2022 B
Virk Esq, Surinder K VG American Reality vgamerican@gmail.com NCS NCS 4/5/2022 B
Vinal, Jeanne Vinal Realty Corporation vinalsesq@aol.com NCS NCS 4/5/2022 B
Alex Violanti Vio Plumbing and Mechanical, vioplumbing@gmail.com
Lesselbaum, Seth Vylla Homes seth.lesselbaum@vylla.com NCS NCS 4/5/2022 B
Wangelin, James Wangelin Realty LLC j.wangelin@yahoo.com NCS NCS 4/5/2022 B
Justin Wilcox Unshackle Upstate justin.wilcox@upstateunited.com NCS NCS 4/5/2022 D
Jim Carminati, Sr. Waterbourne Construction jim@waterbourne.com NCS NCS 3/31/2022 B
Advisors, L
Kevin Au Watts Architecture & kau@watts‐ae.com NCS PR 4/1/2022 B
Engineering
Brad Wilson Well Versed Oilfield Services bradwilson@wvosllc.com NCS PR 4/1/2022 B
Wes Roberts Wes Roberts Landscaping wesrobertslandscaping@gmail.com NCS PR 4/1/2022 B
Susan Reilly West Penn Energy Services, LLC sreilly@wpes‐pa.com NCS PR 4/1/2022 B
Eric Orndorff WGI Eric.Orndorff@wginc.com NCS PR 4/1/2022 B
Bill Niece Whipper Hill Consulting billniece363@gmail.com NCS PR 4/1/2022 B
Chris Fields Wilcrest Field Solutions cfields@wilcrest.com NCS PR 4/1/2022 B
Jim Addison Wilson Excavating & Grading, Jim.Addison@Wilsonsinc.com NCS PR 4/1/2022 B
Inc.
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Jason McConnell Wilson Excavating & Utility jason.mcconnell@wilsonsinc.com
Construction, LLC. NCS PR 4/1/2022 B
James Ehrin WM Schutt Associates jehrin@wmschutt.com NCS PR 4/1/2022 B
Benevento, Leo WNY 24 7 Realty realty1406@yahoo.com NCS NCS 4/5/2022 B
Gruber, Clark WNY Appraisals LLC wnyappraisals@gmail.com NCS NCS 4/5/2022 B
Breidenstein, Lisa WNY Metro Crown Realty Sales Lisa@metrocrownrealty.com NCS NCS 4/5/2022 B
Paradiso, Ernest WNY Metro Paradiso Realty wnympr@roadrunner.com NCS NCS 4/5/2022 B
Puma, Joseph WNY Metro Premier Realty metro.premier@hotmail.com NCS NCS 4/5/2022 B
Roberts, James WNY Metro Roberts Realty metrorobertsrealty@gmail.com NCS NCS 4/5/2022 B
Wirth, Sandra Kay WNY Metro Sandra Lee Wirth metrowirth@roadrunner.com NCS NCS 4/5/2022 B
Harris, Betty WNY Metro Town Center Realty towncentergi@aol.com NCS NCS 4/5/2022 B
Sauer, Daniel WNY Real Estate Danielsauer34@hotmail.com NCS NCS 4/5/2022 B
DiMatteo‐Carney, Diane WNY Town & Country Real Diane.dimatteo@gmail.com NCS NCS 4/5/2022 B
Estate
Sansone, Robyn WNYbyOwner.com rms@wnybyowner.com NCS NCS 4/5/2022 B
Roy Valentin Wolters Kluwer Roy.Valentin@wolterskluwer.com NCS PR 4/1/2022 B
Phillips, Timothy Woodhill Estates Inc. woodhillestates1@gmail.com NCS NCS 4/5/2022 B
Joe Surra Woolpert, Inc. jsurra@woolpert.com NCS PR 4/1/2022 B
Augie Taboni WSP a.taboni@wsp.com NCS PR 4/1/2022 B
Moriarty, Judith Zillow, Inc. ZincNY@zillowgroup.com NCS NCS 4/5/2022 B
Don Arnts Zima Underground don@rjzima.com NCS PR 4/1/2022 B
Meghan Osika Waste Management mosika@parkstrategies.com NCS NCS 4/5/2022 D
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GAS MORATORIUM WEBSITE EXAMPLE
** Note that without knowing Moratorium specifics, this communication will reflect the cause,
scope, location within the service territory, etc. It will also reflect the Gas Moratorium Creative
Campaign that would be developed by National Fuel’s external MarComm consultant. Using the
example of another NYS Utility that has a current Moratorium as our guide.
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Frequently Asked Questions - Westchester Natural

Gas Moratorium
Why do you need a moratorium?
We’ve made great strides in our efforts to improve the air quality in our service area, largely
due to customers switching from heating oil to natural gas. The demand for natural gas,
however, is outpacing its availability due to interstate pipeline supply constraints coming
into a portion of our service area.
We made every effort to explore alternatives to avoid a moratorium on new natural gas
connections. While we are advancing new solutions—including substantial reductions in
usage by existing customers and deploying compressed or renewable natural gas—we
have not identified enough alternatives at this time to meet growing natural gas demand.
We will continue to investigate interstate pipeline projects that meet federal, state, and
local requirements that could increase available supply.
Can I submit an application after March 15, 2019?
Is the moratorium only for Westchester? Will it affect New York City?
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Skip to Main Content
Clean Heating & Cooling
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Frequently Asked Questions - Westchester Natural Gas
Moratorium
New applications for interruptible service and natural-gas-fueled emergency generators will
continue to be accepted.
To be contacted in the future if natural gas becomes available, please email us your contact
and equipment information.
My town is not in your moratorium area. Does that mean I can get gas at
any time?

How long will the moratorium last?
73
Moratorium
The moratorium is for most of Westchester County. There are municipalities at the
northern border of our service territory that are not affected because those
municipalities are served by a less-constrained interstate pipeline. See areas affected.
We continue to accept new gas customer applications in New York City. We will continue to
monitor increases in customer demand and our ability to meet that demand with traditional
supplies or clean alternatives in our New York City gas service area.
My town is not in your moratorium area. Does that mean I can get gas at any
time?
Skip
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to Main Content

Moratorium
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Can I submit an application after March 15, 2019
My town is not in your moratorium area. Does that mean I can get gas at
any time?
Unlike the southern portion of the county, the interstate pipeline supply in the northern
portion of the county is suicient and we are able to continue to connect customers.
Please submit a work request through Project Center to see whether there are gas
distribution facilities in your area, and to learn more about the costs and benefits of
receiving natural gas service.
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How long will the moratorium last?
The moratorium will remain in effect until suffi cient supply is available to meet new
demand. That can be through additional non-pipeline alternatives, or a pipeline
project that meets federal, state, and local requirements.
We're here to help you find long-term alternatives to natural gas for your heating, hot
water, laundry, and cooking needs. Learn more.
There is plenty of natural gas in the United States. Why can’t we get it in New
York?
What are my options when it comes to heat, hot water, laundry, and
cooking?

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There is plenty of natural gas in the United States. Why can’t we get it in New York?
Although natural gas is plentiful in the United States, transporting it to our service area is restricted
by the lack of adequate interstate pipelines to serve growing demand. The last new interstate
pipeline to our service area went into operation in 2013.
What are my options when it comes to heat, hot water, laundry,

and cooking?
WAS THIS INFORMATION HELPFUL?

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Contact Us sm
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There is plenty of natural gas in the United States. Why can’t we
get it in New York? sm

What are my options when it comes to heat, hot water, laundry, and cooking?
We offering thousands off state‐of‐the‐art heat pump technology, making it easier and more affordable
for you to heat your home or business without fossil fuels. Plus, if you own a home in the area affected
bytheWestchesternaturalgasmoratorium,youcanreceiveup to an additional 30% off your installation, on
top of our other rebates.
Learn more.
Emailusorcall1‐800‐643‐1289tolearnmoreaboutnaturalgas alternatives.
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1
*Note: without specific detail on Moratorium scope, cause location, duration, etc.
all details will change in this communication. This is merely a placeholder.
Contact: Karen L. Merkel 716.857.7654
NEWS RELEASE
NATIONAL FUEL GAS DISTRIBUTION CORPORATION ANNOUNCES NATURAL GAS

MORATORIUM IN XXXXXX COUNTIES ACROSS WNY
Moratorium will be effective on (date)
(date) (Williamsville, New York): As a result of (describe operational situation), National Fuel Gas
Distribution Corporation (“National Fuel” or “Company”), the utility segment of National Fuel Gas
Company, along with other utilities in the region (if applicable), is faced with natural gas deliverability
concerns that make the following procedures necessary. Because of this (describe operational
situation), the availability of natural gas (supplies and/or transmission capacity) is temporarily limited,
making it necessary for National Fuel to enact the following as a means for managing the situation and
providing customers with alternative energy sources to fuel their homes and businesses.
Effective (date)and until further notice, National Fuel will no longer accept applications for new natural
gas connections, in most of their (location) service territory - until they can more closely align customer
demand with available supply. Existing customers are not affected, but service to new customers is now
limited.
The moratorium’s cause is basic supply and demand. In recent years, there has been a market shift in
building heating sources, from fuel oil to natural gas. Natural gas is cleaner burning, abundant and
historically the more affordable energy choice. The demand for natural gas has increased so much in
(location), that it now outpaces supply and the supply infrastructure (i.e. the gas grid) can no longer keep
up with demand. This is largely due to conversions from fuel oil, preference for gas in new construction
projects, and restrictions on new interstate pipelines that could bring more gas to (location).
The natural gas moratorium applies to the areas within the natural gas service area outlined in the map
above.
THE MORATORIUM AFFECTS:
 New residential, and commercial and industrial customer gas service connections
 Incremental firm gas load on existing residential, and commercial and industrial gas accounts
 New gas usage for heating, hot water, laundry, and cooking
YOU MAY BE ELIGIBLE FOR A NEW NATURAL GAS CONNECTION IF YOU:
 Are seeking interruptible service.

 Would like to connect a natural gas-fueled emergency generator
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 Are a small business customer in the food/beverage industry - you may be able to connect to an
existing service for cooking.
 Are in the northernmost sections of Westchester County. These areas are served by a less-
constrained interstate transmission pipeline
 Are an existing natural gas customer that is planning renovations. You can reconnect your gas
service provided that the renovations add a de minimis amount of gas load.
To assist customers with the moratorium, National Fuel and the New York State Energy Research and
Development Authority (NYSERDA) are rolling out a series of initiatives aimed at reducing the demand
for natural gas, via efficiency solutions and/or electrification of existing buildings within the National Fuel
Gas Moratorium Region.
It is hoped that this emergency will subside by (day) and gas supplies will be reestablished for all
customers without any additional interruption or inconvenience.
For information on the National Fuel Gas Moratorium, visit its website at nationalfuel.com/
gasmoratorium or contact the Moratorium customer hotline at 1.800.xxx.xxxx.
###
_____________________
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BILL INSERT/CUSTOMER NEWSLETTER COPY EXAMPLE
** Note that without knowing Moratorium specifics, this communication will change with the
cause, scope, location within the service territory, etc.
In (date), National Fuel Gas Distribution Corporation was forced to impose a natural gas
moratorium on all requests for new or increased natural gas service. Regionally, demand for
natural gas is outpacing supply, which has led to several local utilities imposing moratoriums.
WHAT DOES THE MORATORIUM MEAN TO YOU?
CUSTOMERS CAN…
 Replace existing active equipment (equal or less connected load)
 Remove gas equipment
 Activate a gas service that has been utilized in the last 12 months (only for equipment
that was actively consuming gas)
CUSTOMERS CANNOT…
 Add new equipment that will increase the customer load
 Activate a gas service that has been previously abandoned
 Activate an old gas service that has not been in use in the previous 12 months
 For example, if a customer purchases a new property that has an existing gas
service, but the gas has not been “turned on” since January 2019, they cannot
activate that service.
National Fuel is actively monitoring usage.
NATURAL GAS ALTERNATIVES
If you are interested in replacing an existing heating system (oil, propane, electric resistance, or
natural gas), there are a variety of options available to National Fuel customers.
National Fuel continues to evaluate options that would alleviate the local natural gas capacity
issue, but there is no timeline in place, currently. In the meantime, if you are interested in
natural gas service in the future, please complete the Natural Gas Service Interest Form. We will
review new service interest and requests as soon as the capacity issue is adequately addressed.
See moratorium frequently asked questions for more information
_____________________
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FREQUENTLY ASKED QUESTIONS
CAN I ACTIVATE AN INACTIVE NATURAL GAS SERVICE LINE?
Actively consuming equipment connected to the service in the last 12 months may be
reactivated. If the service line or a gas meter was shut off prior, it cannot be reactivated.
If the gas service is eligible for reactivation, the connected gas equipment cannot exceed
the load that was previously used at the location. If you have questions about your
eligibility for service, connected loads or gas usage, please contact NFG Operations at
XXXXXXXXX.
I RECENTLY BOUGHT A PROPERTY THAT HAS A GAS SERVICE. WHEN I CALLED TO

SETUP MY ACCOUNT I WAS TOLD IT COULDN’T BE REACTIVATED. WHY?
As long as the previous property owner had an active has service in the last 12 months,
you will be able to activate the service. Gas service accounts are not guaranteed based on
the availability of a gas line on or near the property. Before buying a property, you should
contact NFG Operations at XXXXXXXXXX to find out if the service line can be transferred
or whether your request is within the reactivation period.
WHY CAN’T I ADD MORE LOAD, I ALREADY HAVE AN NATIONAL FUEL GAS METER?
The presence of a meter has no bearing on the availability of natural gas at your location.
Natural gas availability for your location has been allocated based on your historical
usage. Due to the moratorium, no additional volumes of natural gas are available for
expanding usage beyond what you are currently using. Adding load without authorization
may jeopardize your gas service as well as the system’s reliability. Due to the
moratorium, local plumbing and gas inspectors are not approving natural gas permits
without the approval of an authorized National Fuel representative first.
IF I ALREADY USE GAS FOR HEATING, WHY CAN’T I ADD A GAS STOVE OR DRYER?
The pipeline serving (location) is operating at capacity. As such, we cannot add any
additional demand or usage to the local distribution system. The natural gas needed for
your current heating purposes has been allocated and is available for your continued use,
regardless of the moratorium.
ARE THERE ANY EXCEPTIONS TO THE MORATORIUM?
A moratorium has been invoked (location) within National Fuel’s service territory. This
means that no additional volumes of natural gas (new or incremental) are available at
any residential location, for any purpose regardless of the need or merits. Residential
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customers do not have the ability to utilize dual fuel solutions, which would be required
during peak periods.
Business and industrial customers may apply for service under the Department’s
interruptible rate. Under this rate, customers must switch to an alternate fuel source
upon notice from National Fuel, typically under peak system conditions. To apply for
interruptible service, or determine if the equipment qualifies, please contact NFG
Operations at XXXXXXXXX.
I HAVE AN ACTIVE NATURAL GAS SERVICE, IS IT IN JEOPARDY?
CAN I INSTALL A NATURAL GAS FUELED GENERATOR DURING THE MORATORIUM?
No, generators cannot be installed during the moratorium.
IF I INSTALL A NATURAL GAS FUELED GENERATOR, IT WILL NOT BE ACTIVE

CONTINUOUSLY. WHY WOULDN'T THIS BE APPROVED?
Due to severely constrained deliverability in NATIONAL FUEL’s territory, we are unable

to commit to delivering any volumes of natural gas beyond those currently used by our
existing customers. While backup generators may, in fact, operate during a period of
reduced demand, there are any number of circumstances during which they could come
online during a period of normal, or even peak demand.
CAN I REPLACE MY OLD GAS FURNACE WITH A NEW FURNACE?
Yes, as long as the load (input BTU’s) is the same as, or less than, the current load. Please
contact Customer Service at (413) 536-9300 to discuss your plans, as they may be able to
assist you with this and potentially provide some financial incentive for updating your
equipment. Due to the moratorium, local plumbing and gas inspectors are not approving
natural gas permits without the approval of an authorized NATIONAL FUEL
representative first.
WHY DOES A SYSTEM EVALUATION NEED TO BE DONE BEFORE EQUIPMENT

ALTERATIONS ARE MADE ON MY EXISTING GAS SERVICE?
System evaluations are performed to assess the ability to provide the necessary pressure
and volumes at a specific location for a specific load demand. Under the moratorium, no
equipment can be added due to pipeline constraints. Equipment may be replaced with
“like” equipment only and may require prior approval.
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MY PROPERTY IS NOT ELIGIBLE FOR GAS SERVICE, WHAT OTHER OPTIONS ARE
AVAILABLE?
If you are considering a new heating system for your home, heat pumps offer a single,
energy efficient solution. There are rebates and incentives available to NATIONAL FUEL
customers.
WHAT COULD HAPPEN IF I HAD NEW GAS BURNING EQUIPMENT INSTALLED

WITHOUT APPROVAL?
If new natural gas burning equipment is installed during the moratorium, your natural
gas service could be subject to outage or interruption if our distribution system pressures
prove to be insufficient to meet the added demand. Unauthorized load increases are
found through the automated meter reading system. Installing new equipment without a
permit will result in a red tag of the equipment and a notification to the local inspection
department. Plumbers or gas fitters performing work without a permit are subject to
fines, penalties and sanctions by the Massachusetts Plumbing and Gas Board.
CAN I REPLACE AN OLD TANK TYPE WATER HEATER WITH A NEW ON‐DEMAND
WATER HEATER?
No, despite the overall reduction in natural gas used by on demand water heaters, the
demand surge of an on-demand water heater at start up is 400% greater than that of a
tank type water heater. Such a surge could negatively impact pressures on our
distribution system and cause an outage or service interruption.
IF I HAVE MY STOVE DISCONNECTED, CAN I INSTALL A NEW FURNACE?
No, the volumes of natural gas used for home heating are typically significantly greater
than those for cooking. We will only consider swapping an appliance for another “like”
appliance.
I WANT TO INSTALL A GAS FIREPLACE AND WILL ONLY USE IT ON OCCASION. WILL
THAT BE APPROVED?
No, by necessity a moratorium on new or added natural gas use is an “across the board”
moratorium.
CAN I INSTALL PROPANE FOR HEATING IF I ALREADY USE NATURAL GAS FOR
COOKING?
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Yes, this is possible with the required approvals. Your plumber will need to file for a gas
permit. Along with that permit, you will need a letter of permission from NATIONAL FUEL
AND your local propane supplier. Please contact NFG Operations at XXXXXXXXX for a dual
fuel permission letter from NATIONAL FUEL.
IF A TENANT MOVES OUT AND SHUTS OFF THEIR GAS METER, CAN IT BE TURNED
BACK ON FOR A NEW TENANT?
This can only occur if the location has been in service at some point in the last 12 months.
IF I SPOKE WITH SOMEONE AT NATIONAL FUEL IN THE PAST, HOW COME I NOW
CANNOT GET MY GAS, OR ANY ADDITIONAL GAS IF I ALREADY HAVE A SERVICE?
The availability of natural gas is based on your having an active meter/service in the last
12 months.
WHEN WILL GAS SERVICE BE AVAILABLE?
NATIONAL FUEL is evaluating potential solutions, but there is no timeline in place,

currently.
If you are interested in natural gas service in the future, please complete the Natural Gas
Service Interest Form. NATIONAL FUEL will review new service interest and requests as
soon as the capacity issue is available.
_____________________
ENERGY SERVICES’ LISTING OF ENERGY PARTNERS (Contractors, etc.)

Company Address1 Address2 City State Zip Code
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2121 Sales & Service Center 6671 Seneca Street Elma NY 14059
716 Plumbing 4801 Kennison Parkway Hamburg NY 14075
A A Advantage Plumbing & Heating 5739 Genesee Street Lancaster NY 14076
A. G. Roehrig & Son, LLC 1277 Fillmore Avenue Buffalo NY 14211
A. Guffey Plumbing and Heating 7484 State Route 20A Bloomfield NY 14469
A2K Heating, Ventilation, Air Conditioning and Refrigeration 5783 Goodrich Road Clarence Center NY 14032
Aaron Bender Plumbing & Heating, Inc. 213 Walnut Street East Aurora NY 14052
Aaron's Heating and Air Conditioning, Inc. 75 Bridge Street Corning NY 14830
AB & N Plumbing 251 Fayette Avenue Buffalo NY 14223
ABC Hardware & Rental, Inc. 3336 Bailey Avenue Buffalo NY 14215
ABR Wholesalers, Inc. 94 Benbro Drive Buffalo NY 14225
Absolute Heating & Cooling 2390 Ridge Road Ransomville NY 14131
Ace Heating and Cooling 4568 Bailey Avenue Amherst NY 14226
Ace Mechanical Services 4568 Bailey Avenue Amherst NY 14226
ACME The Appliance Store 1286 East 2nd Street Jamestown NY 14701
Adams Heating & Air Conditioning 4723 Ridge Road Lockport NY 14094
Adapt‐Aire 361 Getzville Road Amherst NY 14226
Adema Heating & Air Conditioning, Inc. 378 Englewood Avenue Buffalo NY 14223
Admiral Co. 158 Ransom Oak Drive East Amherst NY 14051
Advanced Technology Heating and Cooling Systems 6044 Old Beattie Road Lockport NY 14094
AG Plumbing Services 19 Parkside Avenue Hamburg NY 14075
Air Movers Heating & Cooling 41 Hunting Road Cheektowaga NY 14215
Aire Heating Service 7 North Eaglecrest Drive Hamburg NY 14075
Aire Serv Heating & Air Conditioning 7264 Clymer Center Road Panama NY 14767
Airport Firewood and Heating Co. 70 Garrison Road Williamsville NY 14221
Airquip Heating and Air Conditioning 830 Linden Avenue Rochester NY 14625
Air‐Tec Heating & Cooling, Inc. 3171 Bieler Road Orchard Park NY 14127
Airtech Heating and Cooling 859 East River Road Grand Island NY 14072
AJ's Heating & Cooling 143 Autumnwood Drive Cheektowaga NY 14227
Alaimo Plumbing and Heating Solutions, Inc. 386 Fairfield Avenue Tonawanda NY 14223
Albion Pool Co. 3557 Drake Street Road Oakfield NY 14125
Alden Pools & Play 12890 Broadway Alden NY 14004
All Appliances Parts & Service, Inc. 267 Lake Street Hamburg NY 14075
All Seasons Heating & Air Conditioning 1227 Orr Street Jamestown NY 14701
Allen Heating & Cooling 520 Tuscarora Street Lewiston NY 14092
Allied Mechanical, Inc. 1111 Niagara Street Buffalo NY 14213
All‐Ways Warm Stove and Chimney 6430 South Transit Road Lockport NY 14094
Aloha Pool Services 2633 NY 98 Varysburg NY 14167
Alongi Mechanical, Inc. 2728 Niagara Falls Boulevard Suite 12 Niagara Falls NY 14304
American Eagle Fireplace & Playsets 8455 Main Street Williamsville NY 14221
American Heating and Cooling 337 Christiana Street North Tonawanda NY 14120
American Plumbing, Heating & Cooling 36 Van Auker Street Rochester NY 14608
American Pride Heating and Air Conditioning 154 Mill Street East Randolph NY 14772
Anderson Water Systems 79 Saginaw Drive Rochester NY 14623
Anderson‐Shortell, Inc. 2105 Hastings Road Olean NY 14760
Andre' Heating and Cooling 9679 Beaver Road Alexander NY 14005
Andy Klein Plumbing & Heating, Inc. 1057 Main Street Mumford NY 14511
Antecki Plumbing, LLC P. O. Box 815 Orchard Park NY 14127
Anticola's Heating & Cooling 1405 Union Road Front Office West Seneca NY 14224
A‐Plus Quality Heating and Air P. O. Box 182 Grand Island NY 14072
Appliance Associates of Buffalo, Inc. 200 Amherst Street Buffalo NY 14207
ARB Heating & Cooling, Inc. 1522 Underhill Road East Aurora NY 14052
Arctic Refrigeration Co. 26 Cedar Street Batavia NY 14020
Ardent Heating and Cooling P. O. Box 65 Ransomville NY 14131
Armor Heating Company, Inc. 3697 Abbott Road Orchard Park NY 14127
Art Gilbert Heating 310 Irving Street Olean NY 14760
Art L. Moell & Associates, Inc. Heating and A/C 8345 Goodrich Road Buffalo NY 14032
Artistic Plumbing & Heating 39 Rumford Street Depew NY 14043
Aslan Plumbing & Mechanical Services 5715 Royalton Center Road Gasport NY 14067
At Home Services 11107 Hanover Road Forestville NY 14062
Aurora Plumbing & Excavation 5800 Seneca Street Elma NY 14059
B & D Heating & Air Conditioning 3703 Walnut Avenue Niagara Falls NY 14301
B & R Plumbing, Heating and Air Conditioning 241 Palmer Street Gowanda NY 14070
Bart Heating & Air Conditioning 500 Cayuga Creek Road Cheektowaga NY 14227
Bear's Heating & Cooling 3562 Sowles Road Hamburg NY 14075
Beauty Pools, Inc. 2000 Commerce Parkway Lancaster NY 14086
Belknap Heating & Cooling, Inc. 8655 Transit Road East Amherst NY 14051
Bennett Heating and Cooling 7171 Akron Road Lockport NY 14094
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Ben's Appliance 634 East Main Street Batavia NY 14020
Bentham's Plumbing & Heating 4315 Belleview Road Bemus Point NY 14712
Benzinger Plumbing & Heating 4238 South Taylor Road Orchard Park NY 14127
Besch Heating and Cooling 23 Belmont Drive West Seneca NY 14224
Best Choice Heating 67 Amber Street Buffalo NY 14220
Best Choice Heating & Air Conditioning 9352 Redman Road Fillmore NY 14735
Big Dawg Plumbing & Backflow, LLC 5631 Northside Drive Hamburg NY 14075
Bill Ball Mechanical Contractors, Inc. 29 Washington Highway Amherst NY 14226
Bill's Heating and Cooling 726 Millersport Highway Amherst NY 14226
Black Hat Chimney & Fireplace, Inc. 3155 Seneca Street West Seneca NY 14224
Blair's Hardware & Plumbing 6518 Broadway #1 Lancaster NY 14086
Blue Cord Plumbing & HVAC, Inc. 4683 Parker Road Hamburg NY 14075
Blue Ribbon Heating and Air Conditioning P. O. Box 255 Niagara Falls NY 14304
Bob's Services, Inc. P. O. Box 65 Buffalo NY 14207
Boccacino Heating & Cooling 274 North Goodman Street Rochester NY 14607
Bock's Woodstoves and Furnaces 5763 East Main Road Brocton NY 14716
Boismenu Heating, LLC 71 Queens Drive West Seneca NY 14224
Bollman Plumbing Services 206 East Falconer Street Falconer NY 14733
Boss Heating, Cooling & Mechanical Services 1107 Schopper Road Aurora NY 14052
BP Haen Mechanical Contracting 4223 Block Road Delevan NY 14042
Bradford and Sons 5161 County Road 16 Canandaigua NY 14424
Brand Name Appliances 99 North Main Street Suite 1 Wellsville NY 14895
Breathe Right Heating and Cooling 27 Embassy Square Tonawanda NY 14150
Bronson Heating & Air Conditioning 6315 Lockport Road Niagara Falls NY 14305
Brown's Plumbing 3 Bull Street Cuba NY 14727
Buffalo Diversified Services 293 Cindy Drive Williamsville NY 14221
Buffalo Energy 5763 Seneca Street Elma NY 14059
Buffalo Fire Place 4280 Bailey Avenue Amherst NY 14226
Buffalo Plumbing, Heating and Cooling 202 Roosevelt Street Tonawanda NY 14150
Buffalo Temp‐Pros 7303 Townline Road North Tonawanda NY 14120
Butler's Heating & Plumbing 20 West Race Street Salamanca NY 14779
C. Ball Heating & Cooling 699 Cayuga Creek Road Cheektowaga NY 14227
C. T. Young Mechanical Services 373 Lockport Street Youngstown NY 14174
Campione Heating & Air Conditioning, Inc. 6215 Heise Road Clarence Center NY 14032
Capital Heat, Inc. 2975 Walden Avenue Depew NY 14043
Carrier Enterprise 2640 Walden Avenue Cheektowaga NY 14225
Carrier Enterprise, LLC 2985 Amsdell Road Hamburg NY 14075
Carroll Heating & Cooling 4390 St. Paul Boulevard Rochester NY 14617
Carter Pools 2145 Marina Drive Lake View NY 14085
Casale Plumbing, Heating and Air Conditioning 829 Brigham Road Dunkirk NY 14048
Casey's Heating and Cooling Services 86 Howard Avenue Jamestown NY 14701
Catalano Plumbing & Heating 2 West Main Street Allegany NY 14760
Cellino Plumbing 631 Bullis Road Elma NY 14059
Central Heating & Cooling, Inc. 2210 William Street Cheektowaga NY 14206
Chameleon Pools 4705 Mapleton Road Lockport NY 14094
Chapman's Heating & Cooling, LLC 6942 Academy Lane Lockport NY 14094
Charsley's Heating & Cooling 50 Zimmerman Street North Tonawanda NY 14120
Chautauqua Mechanical II, LLC 2587 Third Avenue Falconer NY 14733
Chautauqua Pools and Power Sports, LLC 1755 Foote Avenue Jamestown NY 14701
Cheap Heat, LLC 7303 Townline Road North Tonawanda NY 14120
Cheman Plumbing and Heating 3742 Eckhardt Road Hamburg NY 14075
Chris Haberl Heating & Cooling 9340 Wehrle Drive Clarence NY 14031
Ciancio Mechanical 321 Crescent Street Jamestown NY 14701
Circle Mechanical, Inc. 428 Livingston Avenue Jamestown NY 14701
Citadel Services, Inc. 1903 Washington Street P. O. Box 69 Ashville NY 14710
CJ's Heating & Cooling 10616 Tinkham Road Darien Center NY 14040
CKO Plumbing Services, LTD 335 Delaware Street Tonawanda NY 14150
Clark's Plumbing and Construction 81 Elmhurst Place Buffalo NY 14216
Climate Control Heating & Air Conditioning 3085 Seneca Street Buffalo NY 14224
Climate King Heating, Cooling & Duct Cleaning 67 Stony Brook Drive Lancaster NY 14086
Coe's Plumbing and Heating 165 Virgil Avenue Buffalo NY 14216
Colburn's A/C & R, Inc. P. O. Box 9430 Frewsburg NY 14738
Colgate Heating Corp. 142 Colgate Avenue Buffalo NY 14220
Colley's Pools and Spas 10222 McAllister Road Fredonia NY 14063
Colley's Pools and Spas 5861 Transit Road East Amherst NY 14051
Colley's Pools and Spas 4953 Camp Road Hamburg NY 14075
Combat Plumbing, LLC 8605 Larch Street Angola NY 14006
Comfort Control Heating and Cooling 91 Pheasant Run Lane Lancaster NY 14086
Comfort Now Heating & Cooling 13 Pavement Road Lancaster NY 14086
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Comfort Solutions Heating and Air Conditioning 3748 Sage Court North Tonawanda NY 14120
Comfort Zone Heating and Cooling 11643 Howe Road Akron NY 14001
Comfort Zone of Hinsdale, LLC 938 Route 446 Hinsdale NY 14743
Comfortable Home Heating & Cooling 8235 Otto‐East Otto Road Cattaraugus NY 14719
Commercial Equipment Services 4453 Grandview Avenue Hamburg NY 14075
Complete Heat, Inc. 150 Elmwood Avenue East Aurora NY 14052
Conditioned Air Systems 2057 Lakeview Road Lake View NY 14085
Controlled Environment Co. P. O. Box 196 Bowmansville NY 14026
Cool Factory 506 North Ivyhurst Road Amherst NY 14226
Cooling Services 12328 Genesee Street Alden NY 14004
Coughlin's Heating & Cooling 25 Coe Avenue Oakfield NY 14125
Country Air Heating and Cooling 522 Aurora Street Lancaster NY 14086
Countryside Stove & Chimney 7576 Olean Road Holland NY 14080
Cozy Home Services 134 Halstead Avenue Sloan NY 14212
Craig Shumacher Plumbing and Heating 5350 Townline Road West Valley NY 14171
Creekside Service, Inc. 74 North Chapel Street Gowanda NY 14070
Crossfield Heating & Air Conditioning 44 Donovan Street Webster NY 14580
Crystal Clear Pools, Inc. 12433 Broadway Alden NY 14004
Cudney Mechanical 3212 Union Road Cheektowaga NY 14227
Cudney Mechanical, LLC P. O. Box 243 Buffalo NY 14220
Cullen's Plumbing & Heating, Inc. 12906 Bullis Road East Aurora NY 14052
Cummings Plumbing & Heating 70 Elm Street Mayville NY 14757
Cummins Northeast 700 Aero Drive Buffalo NY 14225
Custom Heat, Inc. P. O. Box 141 Bowmansville NY 14026
D & S Plumbing, Inc. 91 South Century Road Rear Buffalo NY 14215
D and D Plumbing and Heating 153 Nassau Avenue Kenmore NY 14217
D&M Heating and Cooling, LLC 534 Maple Avenue Cherry Creek NY 14723
D. H. Berry, Inc. 365 Payne Avenue North Tonawanda NY 14120
D. J. Hayes, Inc. 421 Clinton Street Cowlesville NY 14037
D. R. Stoltz Plumbing 33 Lakeview Parkway Lockport NY 14094
D. V. Brown Associates, Inc. 567 Vickers Street Tonawanda NY 14150
D. W. Heating & Cooling 3209 Niagara Avenue Niagara Falls NY 14305
Dalton Heating & Cooling, Inc. 263 Victor Road Fairport NY 14450
Dan Marzec Plumbing & Heating, Inc. P. O. Box 14 Depew NY 14043
Dana's Heating & Plumbing 8311 Swamp Road Cattaraugus NY 14719
Danny Heineman & Sons Plumbing and Heating, Inc. 13980 East Schutt Road P. O. Box 473 Sardinia NY 14134
Datta Heating & Cooling 27 Elmtree Road Orchard Park NY 14127
Davis Mechanical Division Davis Fire Protection & Services, 120 West Tupper Street Buffalo NY 14201
LLC
DBM Control Distributors, Inc. 1277 Military Road Buffalo NY 14217
De Graff Heating & Air Conditioning 33 Rush West Rush Road Rush NY 14543
Deep Blue Pool & Spa 4152 West Main Street Road Batavia NY 14020
Delavan Appliances 45 Alpine Place Buffalo NY 14225
Delta P Incorporated, LLC 376 Sweet Avenue Buffalo NY 14211
Deluxe Heating and Air 2574 Clinton Street West Seneca NY 14224
Denny's Pool World 249 East Avenue Batavia NY 14020
Designer Pools 3302 East Main Road Dunkirk NY 14048
Designer Pools 10417 Maltbie Road Gowanda NY 14070
Designer Pools 2335 Foote Avenue Jamestown NY 14701
Deuel Heating and Air 11102 Jane Drive Alden NY 14004
Direct HVAC Services, Inc. 3811 West View Avenue Hamburg NY 14075
DJR Contracting Corp. 4939 Lockport Road Niagara Falls NY 14305
DJS3 Enterprises, LLC 309 Davis Road East Aurora NY 14052
DMS Mechanical Service, LLC 301 Hilltop Drive Elma NY 14059
Dodge Enterprises, LLC 136 Elm Street East Aurora NY 14052
Dolce Heating & Cooling, LLC 75 Child Street Rochester NY 14611
Domes Heating & Air Conditioning 6334 Center Street Lake View NY 14085
Don Fox Heating & Cooling 1289 Leicester Road Caledonia NY 14423
Don Powers, Inc. 224 Pinewood Drive West Seneca NY 14224
Don Weimer Heating & Air Conditioning 9710 Wehrle Drive Clarence NY 14031
Don's Heating & Air Conditioning Service 8428 Erie Road Angola NY 14006
Dougherty Heating Co., Inc. 309 School Street Batavia NY 14020
Doug's Heating & Cooling 40 Quail Run Lane Lancaster NY 14086
Down The Drain Plumbing, Inc. 8230 North Main Street P. O. Box 172 Eden NY 14057
DRW Home Services 9792 Ridge Road Middleport NY 14105
Duffett Plumbing, Heating and Air Conditioning 5700 Maelou Drive Hamburg NY 14075
Duncan's Heating/Air Conditioning P. O. Box 60 Ransomville NY 14131
DWC Mechanical, Inc. 100 John Glenn Drive Buffalo NY 14228
E. Marco Harrison Plumbing 937 Amherst Street Buffalo NY 14216
Ed Gwitt Plumbing & Heating 8336 East Eden Road Eden NY 14057
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Ed Young's True Value 5641 Main Street Williamsville NY 14221
Edward's Appliances 5130 Transit Road Depew NY 14043
Elk Appliances & Furniture 14 Red Oak Drive Buffalo NY 14227
Elliott's Heating, Cooling and Refrigeration, Inc. 3391 Kickbush Gulf Eden NY 14057
Emerald Heating & Cooling 5003 Broadway Depew NY 14043
Empire Heating & AC 469 East Ridge Road Rochester NY 14621
Energy Cost Control Corporation 105 Wagner Avenue Buffalo NY 14212
Energy Saving Solutions, LLC 132 Nantucket Drive East Cheektowaga NY 14225
Energy Solutions 7489 Hungry Hollow Road Hornell NY 14843
Environmental Water Systems, LLC P. O. Box 180 Springbrook NY 14140
Erb Company, Inc. 1400 Seneca Street P. O. Box 1269 Buffalo NY 14240
Eric Smith Appliance 213 West Avenue Lockport NY 14094
Erie Niagara Plumbing and Heating 3436 Beebe Road Newfane NY 14108
Essex Homes of Western New York 8940 Main Street Clarence NY 14031
Everyday's True Value 797 Foote Avenue Jamestown NY 14701
Excel Heating & Cooling 154 Carpenter Avenue Kenmore NY 14223
Excellent Air Heating & Cooling 376 Scottsville Mumford Road Scottsville NY 14564
Falconer Hardware 15 West Main Street Falconer NY 14733
Fallside Heating and Air Conditioning 7353 State Route 96 Victor NY 14564
Fanara's Heating & Air Conditioning 134 South Main Street Batavia NY 14020
Farnham Plumbing & Heating 420 Commercial Street P. O. Box 142 Farnham NY 14061
Felber's Building Supplies 5555 Transit Road Williamsville NY 14221
Feldman Heating & Cooling, Inc. 1776 East Main Street Rochester NY 14609
Ferguson Enterprises, Inc. 2920 Walden Avenue Depew NY 14043
Ferrinis Affordable Heating and Cooling 327 Floradale Avenue Tonawanda NY 14150
FHI Plumbing and Heating 5018 Chestnut Ridge Road Orchard Park NY 14127
Finger Lakes Mechanical 1814 New Michigan Road Canandaigua NY 14564
Fireplace Outlet, Inc. 8216 Main Street Williamsville NY 14221
First Choice HVAC & Plumbing, LLC 2794 Seneca Street West Seneca NY 14224
Fisher Plumbing and Heating 12001 Broadway Street Apt. 1 Alden NY 14004
Fisher Pools & Supplies 247 Lake Street Hamburg NY 14075
FPN Company 509 Snyder Road East Aurora NY 14052
Frank's Mr. Plumber 90 Pearce Avenue Tonawanda NY 14150
Fredonia Heating & Plumbing 41 1/2 White Street Fredonia NY 14063
Frontier Heating & AC Service, Inc. 115 East Bank Street Albion NY 14411
Furnace Doctor 1945 County Road 8 Canandaigua NY 14424
G & W Plumbing & Heating, Inc. 5750 Cloverfield Drive Hamburg NY 14075
G. Sanders Heating and Cooling 3943 Pearl Street Road Batavia NY 14020
Gabel Brothers Furniture & Appliances 27 West Main Street Gowanda NY 14070
Gallmann Brothers, Inc. 28 West Main Street Angelica NY 14709
Gallmann Brothers, Inc. 19 West Main Street Cuba NY 14727
Gamin Heating & Cooling, Inc. 9415 Martin Road Clarence Center NY 14032
Gary Pools & Leisure 2303 Niagara Falls Boulevard Buffalo NY 14228
Gary Pools & Leisure 2275 Union Road Cheektowaga NY 14227
Gary Pools & Leisure 9325 Main Street Clarence NY 14031
Geary Heating and Cooling 4236 Big Tree Road Blasdell NY 14219
Genesee Plumbing and Heating P. O. Box 726 Batavia NY 14021
Gen‐Tech Power Systems, LLC 61 Innsbruck Drive Suite C Cheektowaga NY 14227
George's Appliances, Inc. 1422 Pine Avenue Niagara Falls NY 14301
Giglio's Plumbing, Heating and Cooling, LLC 7450 Seneca Road North Hornell NY 14843
Glamour Pools 9775 Main Street Clarence NY 14031
GMM Enterprises Heating 7951 Northfield Road Clarence NY 14032
Goldberg Plumbing & Heating 7256 Clymer Center Road Panama NY 14767
Gradl Construction Services 37 Follette Lane Tonawanda NY 14150
Grand Island Heating & Air Conditioning 3621 Stony Point Road Grand Island NY 14072
Gray Furnace Service, Inc. 6411 Elsa Place Niagara Falls NY 14304
Greene Plumbing and Remodeling, Inc. 45 Tennyson Terrace Amherst NY 14221
Greg Mackie Major Appliance 60 West Main Street Frewsburg NY 14738
Greg's Pools 840 Seneca Street Lewiston NY 14092
Grelak Mechanical, Inc. 3829 Forest Park Way Suite 300 North Tonawanda NY 14120
GRL Heating & Cooling 4047 Erie Street Salamanca NY 14779
Gross PHC, LLC 2104 Niagara Street Niagara Falls NY 14303
GTF Plumbing, Heating and Cooling, Inc. 11501 Coleman Road Elma NY 14059
Guarcello's Plumbing, Inc. 341 Central Avenue Silver Creek NY 14136
Gugino Plumbing, Heating & Air Conditioning 160 Cushing Street Fredonia NY 14063
H & Q Heating/Cooling 2088 Fix Road Grand Island NY 14072
H. D. Wollaber Electric/Refrigeration 3560 Lower Mountain Road Sanborn NY 14132
H. Jack’s Plumbing & Heating Co. 8 Butler Street Jamestown NY 14701
H. Jack's Plumbing & Heating P. O. Box 326 Celoron NY 14720
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H. K. Frey & Sons, Inc. P. O. Box 278 Clarence Center NY 14032
H. W. Bryk & Son, Inc. 5540 Porter Road Niagara Falls NY 14304
HAB Heating, Air Conditioning and Plumbing 2A Foxberry Drive Building 17 Getzville NY 14068
Hagg Plumbing & Heating 3521 Old Bridge Road Stow NY 14785
Halco 140A Metro Park Rochester NY 14623
Halco Energy 865 County Road 6 Phelps NY 14532
Hankerson Heating & Cooling 32 Goering Avenue Cheektowaga NY 14225
Harding Plumbing & Heating 34 North Main Street Perry NY 14530
Harpers Heating & Cooling 750 Kirkwood Drive Grand Island NY 14072
Harrington Heating and Air Conditioning 73 Parkside Avenue Hamburg NY 14075
Harris Plumbing, LLC 10040 Martin Road Clarence Center NY 14032
Hawco Heating & Air Conditioning Corporation P. O. Box 128 East Aurora NY 14052
Hawn Heating & Air Conditioning, Inc. 277 Winton Road North Rochester NY 14610
Hazlett Plumbing 3689 California Road Unit 19 Orchard Park NY 14127
Heatwave Heating & Cooling 100 John Glenn Drive Amherst NY 14228
Hector's Hardware 751 Niagara Falls Boulevard Amherst NY 14228
Hector's Hardware 1955 Clinton Street Buffalo NY 14206
Hector's Hardware 3875 Harlem Road Snyder NY 14215
Hector's Hardware 876 Maple Road Williamsville NY 14221
Hector's Hardware 10020 Main Street Clarence NY 14031
Henry H. Cook, Inc. P. O. Box 717 Basom NY 14013
Hertel Hardware & Plumbing Company, Inc. 250 Ramsdell Avenue Buffalo NY 14216
Hewett Heating & Home Repair 285 Ontario Street Buffalo NY 14207
Higgins Plumbing Co., Inc. 1712 Military Road Kenmore NY 14217
High Performance Heating and Air Conditioning 5918 Kline Road Niagara Falls NY 14304
Highland Hearth & Fireplace 106 Evans Street Hamburg NY 14075
Hilliard Heating & Cooling 160 South Main Street Wellsville NY 14895
Hilltop Heating & Plumbing 8471 County Road 46 Arkport NY 14807
Holbrook Heating, Inc. 3140 Sweet Road Jamesville NY 13078
Hollis Heating 42 Cove Hollow West Seneca NY 14224
Home Comfort Heating & Cooling 3800 Scottsville Road Scottsville NY 14546
Home Comfort Systems 493 Dodge Road Getzville NY 14068
Home Comforting Consultants, Inc. 2405 Checkered Tavern Road Appleton NY 14008
Hometown Heating and Cooling 377 Victoria Boulevard Kenmore NY 14217
Horbett Heating & Cooling 3725 Genesee Street Cheektowaga NY 14225
Houseman Refrigeration, LLC P. O. Box 213 Oakfield NY 14125
Howard Plumbing and Heating 106 B. West Main Street Westfield NY 14787
Huron Plumbing & Heating 61 Fillmore Avenue Tonawanda NY 14150
Hurricane Home Solutions, Inc. 2025 Brighton Henrietta Town Rochester NY 14623
Line Road
Industrial Heating Services, Inc. 142 Colgate Avenue Buffalo NY 14220
Infinity Home Plumbing 23 Traymore Street Buffalo NY 14216
Innovative Mechanical Systems, Inc. 623 Young Street Tonawanda NY 14150
Integra Air, Inc. 614 78th Street Niagara Falls NY 14304
Integrity Buffalo Heating and Cooling, Inc. 15 Rene Drive Buffalo NY 14224
Interstate Heating, Inc. 2600 Commerce Parkway Lancaster NY 14086
Irr Supply Centers 908 Niagara Falls Boulevard North Tonawanda NY 14120
Isaac Heating and Air Conditioning 50 Holleder Parkway Rochester NY 14615
Isaac Heating and Air Conditioning 70 Benbro Drive Buffalo NY 14225
J & S Mechanical of Buffalo, Inc. 211 Ayer Road Williamsville NY 14221
J S R Systems, LTD 167 Southwood Drive Kenmore NY 14223
J. M. Heating P. O. Box 751 Stafford NY 14143
J. Mulla Plumbing Co. 72 North End Avenue Buffalo NY 14217
J. P. Heating and Cooling, LLC 195 Fancher Avenue Tonawanda NY 14223
J. R. Swanson Plumbing Co., Inc. 413 103rd Street Niagara Falls NY 14304
J. W. Swanson & Associates 11 Thielman Drive Buffalo NY 14206
J.C.M. Heating & Cooling Services 348 Laurie Lane Grand Island NY 14072
Jack Frost Heating & Air Conditioning 3738 West Main Street Road Batavia NY 14020
Jack's Heating Co., Inc. 4989 Armor Drive Hamburg NY 14075
Jacob Ruhl Enterprises, LLC 2 Ambrose Court Amherst NY 14228
James W Skora Heating 12261 Sission Highway Lawtons NY 14091
Jameson Electric, Heating & Air Conditioning 1320 Military Road Kenmore NY 14217
Jamestown Heating & Air Systems, Inc. P. O. Box 536 125 West Main Street Frewsburg NY 14738
Jamie Hebdon Plumbing and Heating 11647 Bolton Road Springville NY 14141
Jason Kelly Sewer & Plumbing Maintenance 45 Pearl Avenue Blasdell NY 14219
JBM Mechanical Services, Inc. 1243 Military Road Suite 4 Kenmore NY 14217
JC Mechanical P. O. Box 86 East Amherst NY 14051
JCN Plumbing, Heating and Air Conditioning P. O. Box 207 Avon NY 14414
Jeffrey Plumbing, LLC 743 Longmeadow Road Buffalo NY 14226
Jen Lorelle, Inc. 7 Chisholm Trail Orchard Park NY 14127
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Jenkins Plumbing & Excavation, Inc. 1546 Swede Road Ashville NY 14710
JF Comfort Group, Inc. 82 Massey Drive Rochester NY 14611
JH Shuck Mechanicals 4554 Sunrise Drive Bemus Point NY 14712
Jim Collins Heating & Cooling, Inc. 2860 North America Drive West Seneca NY 14224
Jim Connell Heating & Cooling 6759 Ward Road Niagara Falls NY 14304
Jim Lederhouse Enterprises 6781 Ridge Road Lockport NY 14094
JM Refrigeration Heating and Air Conditioning 2680 Grand Island Boulevard Suite 3 Grand Island NY 14072
JMB Heating & Cooling 3416 Railroad Avenue Alexander NY 14005
Joel's Heating & Air 149 Fruitwood Terrace Williamsville NY 14221
John Betlem Heating & Cooling, Inc. 806 Linden Avenue Rochester NY 14625
John Lock Air Conditioning and Heating Service, Inc. 3120 Genesee Street Cheektowaga NY 14225
John W. Danforth Company 300 Colvin Woods Parkway Tonawanda NY 14150
John's Appliance Repair 7180 Schultz Road North Tonawanda NY 14120
Johnson Heating & Contracting 414 Blockville‐Watts Flats Road Ashville NY 14710
Johnson Whitmeyer Plumbing Heating & Cooling, LLC P. O. Box 168 165 East Fairmount Avenue Lakewood NY 14750
Johnson's Plumbing, Heating & Air Conditioning, Inc. 57 Commercial Street P. O. Box 30 Gowanda NY 14070
Johnstone Supply of Buffalo 3950 Broadway Depew NY 14043
Jon The Plumber, LLC 536 Ashland Avenue Buffalo NY 14222
Jones Plumbing Co. 500 Schoelles Road Buffalo NY 14228
Jordan Supply 400 Smith Street Buffalo NY 14210
Joseph Carino Plumbing & Heating, Inc. 419 Auburn Avenue Buffalo NY 14213
Joseph Molik Plumbing and Heating 144 Crandon Boulevard Cheektowaga NY 14225
Joseph V. Schmigel & Sons, Inc. 2125 William Street Buffalo NY 14206
JR'S Plumbing and Heating, LLC 128 Olean Street East Aurora NY 14052
Just Right Heating & Cooling 631 Pin Oak Circle Grand Island NY 14072
JW Heating & Cooling 9830 Heroy Road Clarence Center NY 14032
K C Company 8989 Jennings Road Eden NY 14057
Kandefer Plumbing & Heating 238 Lein Road Suite B West Seneca NY 14224
KDB Mechanical 35 Layer Avenue Buffalo NY 14207
Keiffer Southtown Enterprises 4945 Southwestern Boulevard Hamburg NY 14075
Kelley's Heating 8556 Stout Road Cuba NY 14727
Kelly Cooling & Heating 224 Rosemont Avenue Tonawanda NY 14217
Ken Dengos Heating & Cooling 830 South Park Avenue Buffalo NY 14210
Kenneth Dorolek Mechanical 45 Marlowe Avenue Blasdell NY 14219
Kevin Miller Heating, Inc. 2619 McCann Hollow Road Olean NY 14760
Kevin Woods Heating & Cooling 2530 Niagara Road Niagara Falls NY 14304
Kibler Mechanical 3568 Humphrey Road Varysburg NY 14167
King HVAC Mech 8594 Hunt Avenue Eden NY 14057
Kings Heating & Sheet Metal, Inc. 137 South Work Street P. O. Box 43 Falconer NY 14733
KJ Dudek Plumbing, Inc. 6196 Hoover Road Sanborn NY 14132
KJ Mechanical 5154 Bridgeman Road Sanborn NY 14132
Klemat Plumbing & Heating, Inc. 3280 South Park Avenue Lackawanna NY 14218
Kley Enterprises, LLC 458 Broad Street Tonawanda NY 14150
Klinginsmith Plumbing and Heating, Inc. 4849 West Lake Road Mayville NY 14757
KMC Heating & Air Conditioning 71 Janice Place Hamburg NY 14075
KMR Heating & Cooling, Inc. 1058 Thomas Fox Drive East North Tonawanda NY 14120
KRD Plumbing 12793 Erie Street Irving NY 14081
Krull Heating & Cooling 4803 Sanders Settlement Road Lockport NY 14094
L. A. Heating & Cooling 206 Rodman Road Lackawanna NY 14218
L. Toal's Plumbing & Heating 3670 South Main Street Road Batavia NY 14020
Lakeshore Heating and Cooling, Inc. 9875 Hardpan Road Angola NY 14006
Lakeview Heating & Cooling, Inc. P. O. Box 4 Lake View NY 14085
Lancaster Plumbing, Inc. 450 Gould Avenue Depew NY 14043
Lanthier Plumbing, Heating & Air Conditioning 61 Pooley Place Buffalo NY 14213
LaSalle Contracting Corporation 2104 Niagara Street Niagara Falls NY 14303
Lehman Plumbing, Heating & Remodeling 430 Onondaga Street Lewiston NY 14092
Leisure Craft Pools 2 Lancaster Parkway Lancaster NY 14086
Leon's Heating & Cooling 2288 Niagara Falls Boulevard Niagara Falls NY 14304
Leslie's Pool Supplies, Service & Repair 5095 Transit Road Suite 300 Buffalo NY 14221
Lindsay's Plumbing & Heating 2748 Pixley Hill Road Wellsville NY 14895
Liner Guys, LLC 47 Christophel Drive Depew NY 14043
LJ Klein Development 8052 Rochester Road P. O. Box 374 Gasport NY 14067
LJL Electrical, Heating & Cooling, Inc. 13419 Broadway Alden NY 14004
Logel Appliance, Inc. 3909 Main Street P. O. Box 150 Strykersville NY 14145
Lombardo Heating & Cooling 824 Woodstock Avenue Tonawanda NY 14150
Luca Plumbing & Heating 1941 Faulkner Road Olean NY 14760
M & M Heating & Cooling 43 Maple Avenue Franklinville NY 14737
M. K. S. Plumbing Corporation 19 Ransier Drive Suite 14 West Seneca NY 14224
M. Purtill Plumbing 3959 North Buffalo Street Orchard Park NY 14127
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Magara Refrigeration, Heating & Air Conditioning 3960 Bucktooth Run Road Little Valley NY 14755
Main Plumbing & Heating, Inc. 3351 Pierce Road Canisteo NY 14823
Majestic Pools 6315 Transit Road Depew NY 14043
Majestic Pools 4370 Walden Avenue Lancaster NY 14086
Mark Kreuder Plumbing, Inc. 34 Brookville Drive Tonawanda NY 14150
Mark's Plumbing, Inc. 233 Fillmore Avenue Suite 23 Tonawanda NY 14150
Mark's Pool Services 6725 Moyer Road Lockport NY 14094
Mar's Heating & Cooling 205 North 4th Street Lewiston NY 14072
Martles Plumbing 18 High Street Attica NY 14011
Marty Hall Plumbing & Heating, Inc. 308 Niagara Street North Tonawanda NY 14120
Matters of The Hearth 2842 Route 426 Findley Lake NY 14736
Matthew Kandefer Plumbing & Heating 79 Fillmore Avenue Tonawanda NY 14150
Matthew's Heating & Cooling 718 Parker Boulevard Buffalo NY 14223
May Heating and Cooling, LLC 252 Willowbend Road Tonawanda NY 14150
Mazza Mechanical Services, Inc. 430 North 7th Street P. O. Box 376 Olean NY 14760
Mazza Mechanical Services, Inc. 3561 California Road Orchard Park NY 14127
Mazza Mechanical Services, Inc. 796 Fairmount Avenue Jamestown NY 14701
McAllister Plumbing, Heating & Cooling 3080 Amsdell Road Hamburg NY 14075
McDonald Custom Sheet Metal, LLC 2393 Donelson Road Jamestown NY 14701
McGraw Mechanical 4939 Chestnut Road Newfane NY 14108
Merkle Plumbing & Heating LLC 6992 Sand Hill Road Akron NY 14001
Merkle Plumbing, Heating & Air Conditioning 7880 Salt Road Clarence Center NY 14032
Miano's Heating and Cooling 1397 Ruie Road North Tonawanda NY 14120
Miazga & Co. 29 Saint Mary Drive Lackawanna NY 14218
Mike Chew 828 Bishop Street Olean NY 14760
Mike Palmer Plumbing, Heating & Air Conditioning 5399 State Route 36 Canisteo NY 14823
Miller Plumbing, Inc. 6018 East Henrietta Road Rush NY 14543
Mister Pool 89 Brandel Avenue Lancaster NY 14086
Mitro Heating & Air Conditioning 1915 18th Street Niagara Falls NY 14305
MJ Carney Plumbing Service, Inc. 5788 Pascoe Park Sanborn NY 14132
MJ Mechanical Services, Inc. 95 Pirson Parkway Tonawanda NY 14150
MJ Spoth Plumbing, Heating and AC 8345 Lapp Road East Amherst NY 14051
MJR Heating and Cooling 47 Buffalo Street Silver Creek NY 14136
ML Sacheli Co., LLC 230 Vine Street Batavia NY 14020
MLP Plumbing & Mechanical, Inc. 3198 Union Road #300 Cheektowaga NY 14227
MLR Elite Mechanical, Inc. 1476 Mechanic Street Alden NY 14004
Modern Mechanical, Inc. 3285 Abbott Road Orchard Park NY 14127
Modern Mechanical, Inc. 77 Amber Street Buffalo NY 14220
Mollenberg‐Betz, Inc. 300 Scott Street Buffalo NY 14204
Montie's Heating and Cooling 6899 Lake Geneva Court Niagara Falls NY 14304
Moser's Plumbing & Heating, Inc. 300 West Maplemere Road Williamsville NY 14221
Mountainview Fireplace P. O. Box 21 Sardinia NY 14134
MPG Heating and Cooling 156 Stoneridge Court East Aurora NY 14052
Mullen's Appliance and Mechanical Service 6300 South Transit Road Lockport NY 14094
Musso Plumbing & Heating, Inc. 8574 Sheridan Drive Williamsville NY 14221
Napoleone Plumbing and Carpentry, LLC 6976 Kinne Road Lockport NY 14094
Nate Price HVAC P. O. Box 304 Corfu NY 14036
Nate's Heating and Cooling, LLC 295 Orchard Place Lackawanna NY 14218
Nelson's Hardware 6603 Route 362 P. O. Box 62 Bliss NY 14024
New Era Heating & Cooling, Inc. 204 Paradise Road East Amherst NY 14051
Niagara Heating & Cooling 7264 Balla Drive North Tonawanda NY 14120
Niagara Plumbing & Mechanical, Inc. 15 Hazelwood Drive Suite 108 Amherst NY 14228
Niagara Pool Service 6640 Lincoln Avenue Suite A Lockport NY 14094
Nick Shembeda's Plumbing and HVAC 1201 NY 16 South Olean NY 14760
NOCO Heating & Cooling 6804 Main Street Cherry Creek NY 14723
NOCO Heating & Cooling 13613 Main Road Akron NY 14001
North American HVAC Services 315 Orchard Drive Tonawanda NY 14223
North Pro Hardware 463 Anderson Road Portville NY 14770
North Star Supply Co., Inc. 55 Thielman Drive Buffalo NY 14206
Northern Heating, Cooling, Refrigeration, Inc. 2896 Union Road Cheektowaga NY 14227
Northridge Services, LLC 59 East Main Street P. O. Box 308 Panama NY 14767
Norton's Plumbing & Heating 797 Military Road Kenmore NY 14217
Nova Ideas Heating & Cooling 109 Girard Avenue Cheektowaga NY 14227
O'Connor Mechanical Corporation 203 Fisher Road Lackawanna NY 14218
O'Donnell Heating and Cooling 2032 Eggert Road Amherst NY 14226
Offhaus Heating & Cooling 11259 Jamison Road East Aurora NY 14052
Oglevee Plumbing, Heating & Electrical 9603 West Bucktooth Run Little Valley NY 14755
Ohrt & Goodman 358 Center Road West Seneca NY 14224
Olear's, Inc. 7726 Chestnut Ridge Road Lockport NY 14094
92
Omphalius Plumbing and Heating 7523 Chestnut Ridge Road Orchard Park NY 14127
On‐Line Plumbing & Heating, Inc. 3740 Dogwood Lane Hamburg NY 14075
Optimum Heating and Cooling 3554 Sandy Beach Road Grand Island NY 14072
Ortel & Company 638 Creekside Drive Tonawanda NY 14150
Orville's Home Appliances 8430 Transit Road Buffalo NY 14221
Orville's Home Appliances 4555 North Bailey Avenue Amherst NY 14226
Orville's Home Appliances 185 West Main Street Webster NY 14580
Orville's Home Appliances 3485 Amelia Drive West Quaker Street Orchard Park NY 14127
Orville's Home Appliances 3979 Walden Avenue Lancaster NY 14086
Orville's Home Appliances 4733 William Street Depew NY 14043
Osinski Plumbing, Inc. 48 Round Trail Road West Seneca NY 14224
P&S Mechanical 4956 Linden Road East Bethany NY 14054
Pacific Pools & Spas 8533 Transit Road East Amherst NY 14051
Parise Mechanical, Inc. 1106 Sheridan Drive Tonawanda NY 14150
Parkland Professional Park 3085 Southwestern Boulevard Suite 100 Orchard Park NY 14127
Patterson Heating & Air Conditioning P. O. Box 376 Elma NY 14059
Patton's Quality Home Furnishings 10378 Bennett Road Fredonia NY 14063
Paul Zaffram Heating & Air Conditioning 91 Sunnyside Drive West Seneca NY 14224
PCS Plumbing & Heating 2286 South Park Avenue Buffalo NY 14220
Peerless Air Conditioning & Heating Co., Inc. 24 Lansing Street Buffalo NY 14207
Penfield Plumbing & Heating 533 West Commercial Street Suite #2 East Rochester NY 14445
Penny's Hardware & Plumbing 2498 Elmwood Avenue Kenmore NY 14217
Peterson Plumbing & Heating 7209 Heinrich Road Hamburg NY 14075
Petschke Plumbing & Heating P. O. Box 234 12501 Broadway Alden NY 14004
Phil‐Co Heating & Cooling 53 Old Orchard Lane Orchard Park NY 14127
Phillips Sheet Metal 700 Elk Street Buffalo NY 14210
Phoenix Heating & Air Conditioning, Inc. 3767 Smith Pond Road Avoca NY 14809
Phoenix Heating and Air Conditioning, Inc. 3767 Smith Pond Road Avoca NY 14809
Pirson Appliance 5075 Brookhaven Drive Clarence NY 14031
Pleasant View Fireplace Services, LLC 555 Pleasant View Drive Lancaster NY 14086
Plumbing Help Now 345 Schultz Road Buffalo NY 14224
Pool Boys 1437 Abbott Road Lackawanna NY 14218
Pool Brite, Inc. 4525 Bailey Avenue Amherst NY 14226
Pool Mart, Inc. 650 East State Street Olean NY 14760
Pool Mart, Inc. 3700 Delaware Avenue Tonawanda NY 14217
Pool Mart, Inc. 3066 Southwestern Boulevard Orchard Park NY 14127
Pool Mart, Inc. 6410 Transit Road Depew NY 14043
Pool Mart, Inc. 6699 South Transit Road Lockport NY 14094
Pools Unlimited, Inc. 3903 Seneca Street West Seneca NY 14224
Popp Heating & Cooling 390 Peart Avenue Rochester NY 14622
Powell's Heating & Cooling 3572 Orangeport Road Gasport NY 14067
Precision Heating & Cooling, LLC 12550 Clinton Street Alden NY 14004
Precision Plumbing & Heating 5454 Route 474 Ashville NY 14710
Precision Pools 51 Fillmore Avenue Tonawanda NY 14150
Premier Heating and Cooling 41 Bloomfield Avenue Depew NY 14043
Premium Comfort Systems, LLC 1021 Reynolds Road Corfu NY 14036
Pressure Relief Plumbing 198 Schiller Street Buffalo NY 14206
Price Plumbing & Heating 642 Page Road Frewsburg NY 14738
Pride Plumbing Services, Inc. 2425 Brighton Henrietta Town Suite B Rochester NY 14623
Line Road
Prime Time Energy Services, Inc. 67 Sheldon Avenue Depew NY 14043
Pro Fireplace 3021 Southwestern Boulevard Orchard Park NY 14127
Professional Plumbing Resources 1456 Borden Road Depew NY 14043
Proverbs Heating and Cooling 4500 Christian Drive Clarence NY 14031
Quackenbush Co., Inc. 495 Kennedy Road Buffalo NY 14227
Quality Heating & Air Conditioning 78 Jane Lane Depew NY 14043
Quality Mechanical 7634 Tucker Hill Road Houghton NY 14744
R P Mechanical 7165 Genesee Road Springville NY 14141
R. J. B. Heating, Cooling and Plumbing 1090 Dodge Road Getzville NY 14068
R. Liddell Heating & Air Conditioning 230 Rolling Green Lane Elma NY 14059
R. Offhaus Heating & Cooling 41 June Road Elma NY 14059
Radiant Mechanical, Inc. 2952 Seneca Street West Seneca NY 14224
Ray's Stoves & Fireplaces 9511 Utley Road East Otto NY 14729
RCY Plumbing and Heating 5938 Garlow Road Niagara Falls NY 14304
Recreational Warehouse 555 River Road P. O. Box 788 North Tonawanda NY 14120
Reding, Inc. 431 Waverly Street Springville NY 14141
Reed's Plumbing & Heating 601 West 8th Street Jamestown NY 14701
Regan Heating and Cooling 4270 Clinton Street West Seneca NY 14224
Reimer Home Services 255 Fire Tower Drive Tonawanda NY 14150
Rex Caroll Heating & Air Conditioning 6980 Roosevelt Road Derby NY 14047
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Rex Caroll Plumbing, Heating & Air Conditioning 7366 Beechwood Road Derby NY 14047
Reynolds Heating & Cooling, Inc. 27 Alger Drive Rochester NY 14626
RGM Comfort Systems 83 Obrien Drive Lockport NY 14094
Rhoades General Contractor 1475 Center Street East Aurora NY 14052
Richard G. Macfarlane Plumbing & Heating 24 Chapel Street Lockport NY 14094
Rick's Heating & Air Conditioning 4881 Seneca Street West Seneca NY 14224
Ridout's Heating & Cooling 721 Route 394 P. O. Box 95 Kennedy NY 14747
Right Choice Mechanical 165 Wellworth Place Cheektowaga NY 14225
Ritter and Sentry Plumbing Service, Inc. 1053 Walden Avenue Cheektowaga NY 14211
Rivard Heating & Cooling 48 Greene Village Drive Lima NY 14485
RM Heating and Air Conditioning 285 Lotus Point Road Irving NY 14081
Rob Witter Plumbing & Heating, Inc. 2014 Route 39 Arcade NY 14009
Robert A. Nowak Heating & Air Conditioning, Inc. 35 Colonial Avenue Lancaster NY 14086
Robert Dancause & Sons, Inc. 3412 County Road 18 Canandaiqua NY 14424
Robert Terkula Heating & Air Conditioning 69 Thorndale Avenue West Seneca NY 14224
Rochester Appliance 900 Jefferson Road Rochester NY 14623
Roger Higley Heating, Electrical & Refrigeration 7945 Walker Road Pavilion NY 14525
Royal Comfort Heating and Cooling 3701 Horan Road Medina NY 14103
Royal Mechanical Services, LLC 603 Division Street North Tonawanda NY 14120
Roy's Plumbing, Inc. 140 Cooper Avenue Tonawanda NY 14150
RT Vetter, Inc. 251 Main Street Attica NY 14011
Russo's Plumbing, Heating & Cooling 50 Brockett Drive Tonawanda NY 14223
RW Rowan & Daughters P. O. Box 325 Clymer NY 14724
Ryan DeWaters HVAC 274 Huth Road Cheektowaga NY 14225
Ryan Plumbing, Heating, Air Conditioning & Fire Protection 11 Comfort Street Rochester NY 14620
S. B. M. Mechanical 2639 Seneca Street West Seneca NY 14224
Safford's Heating,Cooling & Refrigeration P. O. Box 13 Findley Lake NY 14736
Saint David's Heating & Cooling 43 Cable Street Buffalo NY 14206
Sallome Heating Company 133 Walnut Street Batavia NY 14020
Sam's Heating 125 Lamson Road Buffalo NY 14223
Saraceni Pools & Spas 2444 Military Road Niagara Falls NY 14304
Sargent's Heating & Air Conditioning 7108 Versailles Plank Road Derby NY 14047
Scalia's Plumbing 8106 State Street Road Batavia NY 14020
Schaefer Plumbing Supply Co., Inc. 146 Clinton Street Buffalo NY 14203
Schall & Young Heating and Cooling, Inc. 7350 Gerald Drive Hamburg NY 14075
Schmidt Heating & Cooling 700 Elk Street Buffalo NY 14210
Schmit Plumbing & Heating, LLC 198 Ontario Street Buffalo NY 14207
Schueler Heating & Air Conditioning 546 Mendon Ionia Road Honeoye Falls NY 14472
Schultz & Co. Hardware & Appliance 2 North Main Street Suite 1316 Angola NY 14006
Scott Harrington Heating & Cooling 148 Cambridge Avenue West Seneca NY 14224
Scott Heating Services 3525 Smith Hollow Road Wellsville NY 14895
SCP Distributors, LLC 4430 West Saile Drive Batavia NY 14020
Seaman's Hardware and Rental 2602 Main Street P. O. Box 158 East Pembroke NY 14056
Seneca Plumbing and Heating Service and Installation P. O. Box 48 Williamsville NY 14231
Sentry South Appliance Service Inc. 2601 Genesee Street Cheektowaga NY 14225
Service Plus Heating & Cooling 5322 Townline Road Sanborn NY 14132
Service Pro Heating & Cooling 5229 Subbera Road Lockport NY 14094
Sherer Heating & Air Conditioning, LTD 32 Idlebrook Drive Cheektowaga NY 14225
Shotwell Plumbing, LLC 1035 Englewood Avenue Buffalo NY 14223
Sisson's Chain Saws & Stoves, Inc. 172 North Main Street Bolivar NY 14715
Sitzman's Appliance Center 12812 Broadway Alden NY 14004
Smart Home Heating and Cooling 76 Williamsburg Lane Lancaster NY 14086
Snyder Electric Service 7085 State Route 21 Almond NY 14804
Soft Zone Heating and Cooling 10930 Howe Road Clarence NY 14031
Solly Industries 9 Austin Street Buffalo NY 14207
Solstice Heating 101 Fairmount Avenue Jamestown NY 14701
Southtowns Fireplace 4307 Camp Road Hamburg NY 14075
Springville Hardware, Inc. 46 East Main Street Springville NY 14141
Stagelight Heating and Cooling P. O. Box 381 Derby NY 14047
State Air Conditioning Co. 95 Nantucket Drive East Cheektowaga NY 14225
State Fireplaces HVAC, LLC 8191 Roseville Lane East Amherst NY 14051
Stephen's Plumbing & Heating, Inc. P. O. Box 163 Williamsville NY 14221
Sterling Plumbing & Heating 2259 Schoolhouse Road Ransomville NY 14131
Steven Bettie Plumbing and Heating 205 North 18th Street Olean NY 14760
Steve's All Weather Heating and Cooling 363 Homecrest Drive Amherst NY 14226
Steve's Heating and Cooling 3001 Military Road Niagara Falls NY 14304
Steve's Service Experts 7110 Salt Road Clarence Center NY 14032
Stone Plumbing Co. 2329 Foote Avenue Extension Suite 1 Jamestown NY 14701
Stormer Mechanical Services 2901 Girts Road Jamestown NY 14701
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Strykersville Hardware 4151 Main Street Strykersville NY 14145
Strykersville Plumbing, Heating & Electrical 748 Minkel Road P. O. Box 127 Strykersville NY 14145
Stu Bergman Services 49 Camwood Drive West Seneca NY 14224
Sullivan Heating & Cooling 3486 Walden Avenue Depew NY 14043
Sunbeam Heating and Air Conditioning 6020 North Bailey Avenue Suite 5 Amherst NY 14228
Sunset Plumbing & Heating 112 Hubbardston Place Amherst NY 14228
Superior Energy Innovations, LLC 1720 Foote Avenue Ext Jamestown NY 14701
Superior Heating & Cooling of Niagara, Inc. 6595 Ward Road Niagara Falls NY 14304
Sure Temp Heating & Cooling 434 76th Street Niagara Falls NY 14304
Swimco Pools, Inc. 6701 South Transit Road Lockport NY 14094
Swimmin' With The Fishes 8188 West Rivershore Drive Niagara Falls NY 14304
T & D Plumbing & Heating 137 South Main Street Warsaw NY 14569
T A N Home Services 13097 Steiner Road Akron NY 14001
T.A.G. Plumbing 40 Scioto Street Jamestown NY 14701
Taylor Heating, Inc. 1775 Buffalo Road Rochester NY 14624
Team Hoage Heating and Air Conditioning 511 Niagara Street Tonawanda NY 14150
Tee Pee Temperature Control 2146 Westside Drive Rochester NY 14624
Temperature Experts, LLC 5117 William Street Lancaser NY 14086
That Guy Heating 1828 West Avenue Marilla NY 14102
The Heating and Cooling Guys LLC 565 Willow Avenue North Tonawanda NY 14120
The Hot Water Tank Guys, Inc. 370 Lockport Street Youngstown NY 14174
The Maunz Co., Inc. 387 East Delavan Avenue Buffalo NY 14214
The Plumber Heating & Cooling 6523 South Transit Road Lockport NY 14094
Thermo Mechanical Service Corp. P. O. Box 886 79 Fillmore Avenue Tonawanda NY 14151
Thomas Randal Plumbing, Heating & Air Conditioning 25 Academy Street Springville NY 14141
Thompson Heating Company 6298 Boston Ridge Road Orchard Park NY 14127
Thompson's Heating and Cooling 20 Harbour Lane Cheektowaga NY 14225
Tim Shea Plumbing & Heating 82 North Main Street B Wellsville NY 14895
Timm Heating & Air Conditioning, Inc. 458 Sycamore Avenue Angola NY 14006
TJ's Plumbing & Heating, Inc. 1005 Allen Street Jamestown NY 14701
T‐Mark Plumbing, Heating & Cooling 2788 Elmwood Avenue Buffalo NY 14217
TMG Heating and Plumbing 812 Maple Street Olean NY 14760
TNT Heating & Cooling 35 Elmwood Park South Tonawanda NY 14150
Tom Miller Heating & Cooling 13030 Rundel Road Alden NY 14004
Tom's Precision Heat Plus 12 Bobby Drive Depew NY 14043
Top Notch Heating & Cooling 66 Iroquois Drive Orchard Park NY 14127
Total Facilities Services Co., Inc. 10 Lein Road West Seneca NY 14224
Towlson Plumbing, Heating & Cooling, Inc. 5991 Riddle Road Lockport NY 14094
TPS Services, LLC 36 Flohr Avenue West Seneca NY 14224
Trademaster Plumbing, Inc. 7278 Wilrose Court North Tonawanda NY 14120
Trane Supply 45 Earhart Drive Suites 103 and 105 Williamsville NY 14221
Triple‐O Mechanical, Inc. 6520 North Lake Road Bergen NY 14416
Tri‐R Mechanical Services, Inc. 150 Empire Drive West Seneca NY 14224
Triton Mechanical 2975 Walden Avenue Depew NY 14043
Tropical Heating and Cooling 2058 Connecticut Avenue Niagara Falls NY 14305
TRS Heating & Air Conditioning, Inc. 82 Abbott Road Buffalo NY 14220
TruTemp Heating & Cooling, Inc. 1972 South Park Avenue Suite 1849 Buffalo NY 14220
TSC Heating & Cooling 13725 Henskee Road Alden NY 14004
Tully Houseworks, Inc. 46 Webster Street North Tonawanda NY 14120
Turnbull Heating, Air Conditioning & Commercial 50 Franklin Street Batavia NY 14020
Refrigeration
TW Mechanical 3007 Lower Mountain Road Sanborn NY 14132
Twin Air, Heating & Cooling, LLC 3400 Lakeview Road Hamburg NY 14075
TZ Services 82 Westfield Road Amherst NY 14226
U & S Services, Inc. 95 Stark Street Tonawanda NY 14150
Ultima Mechanical 6304 Shimer Drive Lockport NY 14094
Ultimate Air Heating & Air Conditioning 6532 Harvest Ridge Way Lockport NY 14094
United Heating and Cooling P. O. Box 486 Clarence Center NY 14032
Universal Heating and Cooling Company 926 West Main Street Rochester NY 14611
Upstate Systems, Inc. 121 James E. Casey Drive Buffalo NY 14206
Vacinek Plumbing, Heating & Roofing, Inc. 8038 Boston State Road Hamburg NY 14075
Vail Hardware, Inc. 104 Main Street Little Valley NY 14755
Valley Mechanical 595 Italy Valley Road Naples NY 14512
Valu Home Centers P. O. Box 1410 Buffalo NY 14240
Valu Home Centers 1365 Nash Road North Tonawanda NY 14120
Van Skiver's Heating & Air Conditioning, LLC 3647 North Branch Road Allegany NY 14706
Vastola Heating & Cooling, LLC 3315 Abbott Road Orchard Park NY 14127
Vecchio Bros Heating & Cooling, Inc. 3475 East Main Road Dunkirk NY 14048
Ventry's Heating and Refrigeration 5155 Townline Road Sanborn NY 14132
Veterans HVAC, LLC d/b/a Potter Heating, Cooling & 2474 State Route 21 Canandaigua NY 14424
Plumbing
95
VIO Plumbing & Mechanical, LLC 5501 Camp Road Hamburg NY 14075
VIP Heating & Cooling 7035 Walmore Road Niagara Falls NY 14034
VP Supply Corp. 2200 Harlem Road Buffalo NY 14225
W. G. Arthurs Co., Inc. 6471 West Quaker Street Orchard Park NY 14127
Waring Plumbing and Heating, Inc. 3170 Lakeview Road Hamburg NY 14075
Warning Electrical Services 431 Olean Road East Aurora NY 14052
Warren Miller Heating 3635 Union Valley Road Olean NY 14760
Weiss Heating, Cooling & Contracting 2383 Niagara Road Niagara Falls NY 14304
Western New York Heating and Cooling 515 70th Street Niagara Falls NY 14304
Whipple Plumbing 26 Rollin Avenue Silver Creek NY 14136
White's Appliances 12302 Sharp Street Springville NY 14141
William C. Handley & Sons Heating, Inc. 2 Main Street P. O. Box 107 Depew NY 14043
William L. Watson Co., Inc. 8064 North Main Street Eden NY 14057
William Schull Plumbing and Heating 102 Hill Street Hornell NY 14843
Winans Plumbing and Heating 6172 Depot Street Alfred Station NY 14803
Wise Home Energy 1197 Mt Read Boulevard Rochester NY 14606
WNY Mechanical, Inc. 118 Thorndale Avenue West Seneca NY 14224
WNY Plumbing 4425 Walden Avenue Lancaster NY 14086
Wrate Construction Services 4933 Shawnee Road Sanborn NY 14132
WTS Plumbing 3 Harrold Square Batavia NY 14020
Wyco Refrigeration & Air 2171 East Avenue North Java NY 14113
Yerico Plumbing & Heating 2090 Straight Road Forestville NY 14062
Yes Heating 1683 Allegany Street Olean NY 14760
Zenner & Ritter, Inc. 3404 Bailey Avenue Buffalo NY 14215
ZK Heating & Cooling 25 Danielle Drive Cheektowaga NY 14227
_____________________
96
NFGDC AGENCY/COMMUNITY‐BASED ORGANIZATIONS OUTREACH LISTS
Dist. Local District and Coordinator and e‐mail Telephone Fax General Phone County Office Other Certifiers After Hours
Code Address Address #’s (Please do (for clients) for the Aging Agency Phone Agency Phone
not share with
clients)
1 Albany John Durant (Cornell Coop. Ext.) Albany (518) Homeless & Traveler’s
162 Washington Ave. John.Durant@albanycountyny.gov 756‐3500 Aide Society
Albany, NY 12210 (518) 447‐3074 (518) 447‐7323
(518) 447‐2518 Ravena Choices (518) 756‐ (518) 463‐2124
8650
Allegany Kristie Kinnicutt Sheriff’s Department

7 Court Street (585) 268‐9326 Accord Corporation (585) 268‐ (585) 268‐9200
2 Belmont, NY 14813
Kristie.Kinnicutt@AlleganyCo.gov Kathy (585) 268‐9479 (585) 268‐9622 (585) 268‐9390 7605
VanEtten Kathy.VanEtten@AlleganyCo.gov
3 Broome Kim Petrylak (607) 778‐2714

501 Reynolds Rd. Johnson City, NY Kim.Petrylak@dfa.state.ny.us (607) 778‐8916
13790 (607) 778‐1100 OFA DSS 911
(607) 778‐2411
4 Cattaraugus Molly Marsh (716) 701‐3518 (716) 701‐3773 OFA Cattaraugus Co

1 Leo Moss Drive Suite 6010 Molly.Marsh@dfa.state.ny.us (716) 701‐3721 and (716) 701‐ (716) 373‐8032 Sheriffs Dept (716)
Olean, NY 14760 3774
938‐9191
Email Phone# (716)
701‐3784
5 Cayuga (315) 253‐1305 CAP (Community Action Program) Cayuga County

160 Genesee Street, 3rd Fl Auburn, (315) 253‐1295 (315) 255‐1703 ext. 103 (315) 255‐6272
Donna Reid (315) 255‐4904
NY 13021 General # for Clients (315) 255‐
Donna.Reid2@dfa.state.ny.us
1703 ext. 105
Chautauqua Jennifer Mikula Sheriffs Dept (716)

6 110 E. Fourth Street Jamestown, NY Mikulaj@chqgov.com (716) 661‐8075 (716) 753‐4385 753‐4231
14701 (716) 661‐8199
Chemung Cindy Ryan Total Recall (607)

7 Human Resource Ctr. PO Box 588 cryan@chemungcountyny.gov (607) 737‐5334 739‐1650
425 Pennsylvania Ave. (607) 873‐1815 (607) 737‐5368 (607) 737‐5520 (24 Hours)
Elmira, NY 14902
Chenango Lynnette Kline Lynn.Kline@dfa.state.ny.us (607) 337‐1531 Sheriff’s Department

5 Court Street Lynne Angle (607) 337‐1587 County OFA 607‐337‐ (607) 334‐2000
8 PO Box 590 Lynne.Angle@dfa.state.ny.us (607) 337‐1525 (607) 337‐1500 1770
Norwich, NY 13815
Clinton Alison Kourofsky (518) 565‐3614 (518) 565‐3258 OFA JCEO Evergreen
9 13 Durkee Street Alison.Kourofsky@clintoncountygov.com (518) 565‐3495 (518) 565‐4620 (518) 561‐6310 Townhouse
Plattsburgh, NY 12901
Community
(518) 420‐8864
10 Columbia Lindsay Arp Lindsay.arp@dfa.state.ny.us Sara Staats (518) 828‐9411 Sheriff’s Department
25 Railroad Avenue (ext. 2126) (518) 828‐3344
PO Box 458 Sara.Staats@dfa.state.ny.us (518) 828‐9411
Hudson, NY 12534 (ext. 2245) (518) 828‐9411 OFA Columbia Opportunties (518) & Hudson PD
(518) 828‐3298 (518) 828‐4258 828‐4611 (518) 828‐3388
Cortland Brandy Fetterly (607) 753‐5251 (607) 428‐5400 Cortland County Area Sheriff’s Department
11 60 Central Avenue Brandy.Fetterly@dfa.state.ny.us (607) 753‐5274 Agency on Aging (607) (607) 753‐3311
Cortland, NY 13045
753‐5060
12 Delaware Rhonda Terry Rhonda.Terry@dfa.state.ny.us Lorna (607) 832‐5342 Delaware Opportunities (OFA) Sheriff’s Department
111 Main Street, Suite 4 (607) 832‐6030 (607) 832‐5751 (607) 832‐5555
Delhi, NY 13753
Pearce Lorna.pearce@dfa.state.ny.us (607) 832‐6034 (607) 832‐5300
(607) 832‐5300 General Client # (607) 832‐5750
13 Dutchess Joanne Sinagra Joanne.Sinagra@dfa.state.ny.us (845) 486‐3008 (845) 486‐3000 OFA DC Community Action Agency Community Action
60 Market Street (845) 486‐3184 (845) 486‐3250 (845_ 486‐2553 (845) 452‐5104 (845) 437‐0050
Poughkeepsie, NY 12601
Janet McLain Janet.McLain@dfa.state.ny.us (845) 486‐3090 (845) 486‐3232 General Client # (845) Office Hours (845)
DCFSinfo@dutc 486‐2555 452‐5104
vhessny.gov
Erie Christine Janikowski Department of Senior Please use email for Erie County Crisis Services 2‐1‐ 1
14 460 Main Street 2nd Floor Buffalo, NY Christine.janikowski@erie.gov (716) 858‐2630 Services (716) 858‐ emails and clients inquires: Western New York or
14202 (716) 858‐6765 (716) 858‐7644
7644 heappriorities@erie.gov 1‐888‐696‐9211
Essex Renee Bruno Renee.Bruno@dfa.state.ny.us (518) 873‐3636 Essex County OFA (518) Sheriff’s Department
7551 Court Street (518) 873‐3730 (518) 873‐3878 873‐3695 (518) 873‐2116
15 PO Box 217
Jennifer Rafferty Jennifer.Rafferty@dfa.state.ny.us (518) 873‐3816 (518) 873‐3446
Elizabethtown, NY 12932
16 Franklin Jannelle Reome Jannelle.Reome@dfa.state.ny.us (518) 481‐1805 Franklin County OFA Emergency
184 Finney Blvd. (518) 481‐1785 (518) 481‐1533 Services
Malone, NY 12953
Jane Blaine Jane.Blaine@dfa.state.ny.us (518) 481‐1851 (518) 481‐1807
(518) 481‐1851 (518) 481‐1103 (518)‐483‐1219
Fulton Audra Dumar Audra.Dumar@dfa.state.ny.us (518) 736‐5522 (518) 736‐5600 Sheriff’s Department
17 4 Daisy Lane (518) 762‐0080 Fulton Co. OFA (518) (518) 736‐2100
PO Box 549 736‐5650
Johnstown, NY 12095
97
Genesee Sommer Totten (585) 344‐2580 OFA Sheriff’s Department
18 5130 E. Main St. Suite 3 Sommer.Totten@dfa.state.ny.us (ext. 6411) (585) 343‐1611 (585) 343‐3000
Batavia, NY 14020 (585) 343‐5548 (585) 344‐2587
19 Greene Pierrett Smith Pierrett.Smith@dfa.state.ny.us Laura (518) 719‐3731 DEPT OF AGING (518) Sheriff’s Department
411 Main Street (518) 719‐3703 719‐3555 (518) 943‐3300
Suite 238
Becker laura.becker@dfa.state.ny.us (518) 719‐3748 (518) 719‐3700
Catskill, NY 12414
20 Hamilton Victoria Moore Victoria.moore@dfa.state.ny.us Warren/ Hamilton Community

PO Box 725 139 White Birch Lane Action Agency (518) 648‐5911
Allison Mahoney Allison.Mahoney@dfa.state.ny.us (518) 648‐6131
Indian Lake, NY 12842
(518) 648‐6131 (518) 648‐6131 Sheriff’s Department
(518) 648‐5257 (518) 548‐3113
Julie Foster
21
21a616@dfa.state.ny.us
Herkimer Lisa Monahan (315) 867‐1514 Herkimer County
(315) 867‐1220 911
301 N. Washington St. Suite 2110 Imonahan@herkimercounty.org Debbie Smith (315) 867‐1641 Office of The
Herkimer, NY 13350 debbie.smith3@dfa.state.ny.us (315) 867‐1527 Aging
(315)‐867‐1239
(315) 867‐1195
22 Jefferson Tara Altieri Tara.Altieri@dfa.state.ny.us Sarah (315) 785‐3259 JCDSS

250 Arsenal Street (315) 785‐5158 Housing Program
Watertown, NY 13601 Barker (315) 785‐3346 (315) 785‐3229
(315) 786‐6721
Sarah.Barker@dfa.state.ny.gov
23 Lewis Katie Garito Katherine.Garito@dfa.state.ny.us (315) 376‐5711 Sheriff’s Department

5274 Outer Stowe St. PO Box (315) 377‐2050 (315) 376‐3511
Kailey Jantzi Kailey.Jantzi@dfa.state.ny.us (315) 376‐4112 (315) 376‐5400 Lewis CO OFA (315)
193
Lowville, NY 13367 376‐5313
Wendy Howell Sheriff’s Department

Livingston whowell@co.livingston.ny.us (585) 243‐7300
(585) 243‐7300 (585) 243‐7520

24 1 Murray Hill Dr. Kelly Tonkery (585) 243‐7351 (585) 243‐7100
Mt. Morris, NY 14510 ktonkery@co.livingston.ny.us (585) 243‐7344 or 911 for
emergencies
25 Madison Kayla Dye kayla.dye@dfa.state.ny.us Marcia (315) 366‐2235 Madison CO OFA (315) Children Family
1 North Court Street PO Box 637 (315)‐366‐2290 697‐5700 Services
Reeder marcia.reeder@dfa.state.ny.us (315) 366‐2553 (315) 366‐2211
Wampsville, NY 13163 (315) 366‐5003
26 Jacquie Webb
Monroe (585) 753‐6920 Lifespan Catholic Family Center (585) DHS
111 Westfall Rd. Jacqu ie.webb@dfa.state.ny.us Deborah Hill (585)753‐5243 (585) 244‐8400 (585) 442‐1742
Rm 116
238‐8620
(585) 753‐6102 (585) 753‐6477 (ext. 129) or 211
Rochester, NY 14620 Deborah.hill@dfa.state.ny.us General Email
dfa2a26.sm.monroe.HEAP@dfa.state.n
y.us
Montgomery Katie Fernandez (518) 212-5813

1290 Riverfront Center katie.fernanadez@dfa.state.ny.us Kimberly (518) 212-5822
Amsterdam, NY 12010 (518) 212-5788
Richardson Fulmont Community Action Sheriff’s Department
27 kimberly.richardson@dfa.state.ny.us
(518) 212-5800 (518) 212-5778 (518) 843-2300
(518) 853-3011 (518) 853-5500
98
28 Nassau Wendy Baines (516) 227-8982
60 Charles Lindbergh Blvd. Wendy.Baines@hhsnassaucountyny.us (516) 227-7099
Uniondale, NY 11553 Shaquan Williams (516) 227-1480 Nassau Co OFA 516- DSS
(516) 227- 8519 EAC, Inc. (516) 565-4327
Shaquan.Williams@hhsnassaucountyny.us 227-7386 (516) 573-8626
New York City Shiran Ybanez (800) 692-0557

HRA/HEAP ybanezs@hra.nyc.gov Application status
P.O Box 1401 Church Street (929) 252-6292 (212) 331-3126
Station New York, NY 10008 (917) 639-2900 Fair Hearings and 311 911
Emergency
29 Niagara Kimberly Vigue (716)-278-6805 Niagara County OFA Community

301-10th Street Kimberly.Vigue@dfa.state.ny.us Todd (NFO) (716) 438-4021 Missions
P.O Box 865 (716)-278-8452 General Client # (716) (716) 285-3403
Schwagler Todd.Schwagler@dfa.state.ny.us (716) 278-8400 438-4020
Niagara Falls, NY 14302 Or (LKPT) (716)
278-8619 (716) 438-4029
(716) 439-7759
Lauren Oleksy Utica:

30 Oneida (315) 266‐6135 Oneida Co OFA (315) Mohawk Valley Community Action County Sheriff’s
800 Park Avenue lauren.oleksy@dfa.state.ny. us John Viscosi (315) 798‐5626 (315) 798‐5559
jviscosi@ocgov.net Rome: (315) 356‐ 768‐3613 (315) 624‐9938 Department (315)
Utica, NY 13501 (315) 731‐3444
Diane Stickles (315) 798‐6472 2840 General Client # (315) 736‐0141
798‐5456 or 911
dstickles@ocgov.net
31 Cassie Monserrate (315)435‐2700
(ext.7517) (315) 435‐
Onondaga Cassie.Monserrate@dfa.state.ny.us Kim Erlenback 2700
421 Montgomery St. 3rd fl. Kim.Erlenback@dfa.state.ny.us (ext. 2542) (315) 435‐2700 (315) 435‐2362 Help Line – 211 or 1‐
Syracuse, NY 13202 (315) 435‐8544 (315) 435‐8544 (ext. 4947) 844‐245‐1922
32 Suelen Castro‐Fernandez (Geneva Office) (315) 719‐0067

Ontario Suelen.Castro@dfa.state.ny.us Lindsay Harris (315) 781‐2942
3010 County Complex Dr. – (Secondary) (585) 396‐4085 (585) 396‐4060 Workforce Development (585) Sheriff’s Department
Canandaigua, NY 14424 (Canandaigua Office) (585) 396‐4980 396‐4020 (585) 394‐4560
Lindsay.Harris@dfa.state.ny.us
Orange Deborah Hendrien (845) 291‐4321 OC OFA HONOR
33 11 Quarry Road Deborah.Hendrien@dfa.state.ny.us (845) 291‐4247 (845) 291‐2002 (845) 615‐3700 (845) 568‐1034 211 or
Goshen, NY 10924 (845) 343‐7115
34 Jennifer Szalay (585) 589‐3164

Jennifer.Szalay@orleanscountyny.gov Diana (585) 585‐2877
(585)589‐3132
Kephart Diana.Kephart@orleanscountyny.gov (585) 589‐3176
Elizabeth Jubenville (585) 589‐3119
(585) 589‐2877
Orleans Elizabeth.Jubenville@orleanscountyny. gov Kathy Orleans OFA (585) Sheriff’s Department
14016 Rt 31W (585) 589‐3182
Fantasia Kathy.Fantasia@orleanscountyny.gov 589‐3191 (585) 589‐5527
Albion, NY 14411
35 Oswego Susan Wallace susan.wallace@oswegocounty.com (315) 963‐5045 Oswego County OFA

100 Spring St. (315) 963‐5500 (315) ‐349‐3484
PO Box 1320 Gidget Stevens (315) 963‐5434
Mexico, NY 13114 Gidget.Stevens@oswegocounty.com Eric Cronk (315) 963‐5013 (315) 963‐5071 Sheriff’s Department
Eric.Cronk@oswegocounty.com (315) 349‐3411
36 Otsego Amanda Renwick Renwicka@otsegocounty.com (607) 547‐1747 Department of

197 Main St (607) 547‐1749 Social Services on
Cooperstown, NY 13326
Carleen Holbrook holbrookc@otsegocounty.com (607) 547‐1721 (607) 547‐1700 Otsego Co OFA (607)
Call
547‐4232
(607) 544‐2022
37 Putnam Kristina Behr Kristina.Behr@dfa.state.ny.us (845) 808‐1500 (845) 808‐1500 Putnam Co OFA (845) Sheriff’s Department
110 Old Rte Six Building #2 Elizabeth Barcavage 37A375@dfa.state.ny.us (ext. 45227) (ext. 45220) 808‐1700 (ext.47112) (845) 225‐4300
Carmel, NY 10512 (845) 808‐1500
(ext. 45220)
(845) 225‐8635
Rensselaer Joanne Donnelly (518) 266‐7960 Rensselaer Co OFA DSS

38 547 River Street joanne.donnelly@dfa.state .ny.us (518) 266‐7956
(518) 270‐2730 (518) 283‐2000
Troy, NY 12180 (518) 266‐7965
Barbara Gillick
39 Rockland Barbara.Gillick@dfa.state.ny.us BrendaConklin (845) 364‐3485 Sheriff’s Department
50 Sanatorium Road Building L Brenda.Conklin@dfa.state.ny.us (845) 364‐3027 (845) 638‐5400
Pomona, NY 10970 (845) 364‐3130 (845) 364‐3480
99
St. Lawrence Bobbie Kitts (315) 379‐2297 St. Lawrence County CDP (315) St. Lawrence Sheriff
40 6 Judson Street 40b015@stlawco.org (315) 379‐2162 (315) 379‐2303 287‐3370 (315) 379‐2222
Canton, NY 13617
Elaine Donahue
41
Saratoga Elaine. Donahue@dfa.state.ny.us (518) 884‐4138 Saratoga County Sheriff’s
(518) 884‐4146
152 West High Street Lori Baker (518) 884‐4138 OFA Department
Ballston Spa, NY 12020 Lori.Baker@dfa.state.ny.us (518) 884‐4263 (518) 884‐4100 (518) 885‐6761
42 Schenectady Stephanie Languell (518) 388‐4748

(518) 382‐0310 (518) 388‐4470
797 Broadway Stephanie.Languell@dfa.state.ny.us SCAP DSS
(518) 344‐2798
Schenectady, NY 12305 Ed Biittig (518) 374‐9181 (518) 382‐0383
Ed.Biittig@dfa.state.ny.us
Schoharie Katie Goodreau (518) 295‐8301 (518) 295‐8334 Schoharie OFA (518) SCCAP Sheriff’s Department
43 PO Box 687 Katie.Goodreau@dfa.state.ny .us (518) 295‐8415 295‐2001 (518) 234‐2568 (518) 295‐8114
284 Main Street
Schoharie, NY 12157
44 Schuyler Tammy Hartman EOP Sheriff’s Department

323 Owego Street Montour Falls, NY Tammy.Hartman@dfa.state.ny.us (607) 535‐2468 (607) 535‐8222
14865 (607) 535‐8324 (607) 535‐8303 (ext. 201)
( 607) 535‐6855
Seneca Samantha Lotz (315) 539‐1800 911

45 1 DiPronio Drive slotz@co.seneca.ny.us (315) 539‐1817 Seneca Co OFA (315)
PO Box 690 (315) 539‐9479 539‐1767
Waterloo, NY 13165
46 Jennifer MacPhail OFA Pro Action of Steuben & Yates Inc

Bath at (607) 776‐2125
Steuben JMacPhail@SteubenCountyNY.gov Kaitlyn Thistle (607) 664‐2150 (607) 664‐2298
(607) 664‐2500 Corning at (607) 936‐ 1‐800‐553‐2033 1‐(800) 346‐
3 E. Pulteney Square Bath, NY Kaitlyn.Thistle@SteubenCountyNY.gov (607) 664‐2304
14810 (607) 664‐2365 7425 2211
or Hornell at (607)
281‐3635
Patricia Dinegar
Suffolk Patricia.Dinegar@suffolkcountyny.gov (631) 853‐8941 Suffolk Co OFA (631)
(631) 853‐8825 Emergency
P.O Box 18100 Kerri Kogut (631) 853‐2210 853‐8326
47 Services
Hauppauge, NY 11788 (Vendor Info.) (631) 853‐8892 (631) 854‐9100
Kerri.Kogut@suffolkcountyny.gov
Sullivan Sullivan County OFA Action Towards Independence Sheriff’s Department
PO Box 231 (845) 794‐3000 (845) 794‐4228 (845) 794‐7100
48 Rosemary Wolff (845) 807‐0166 (845) 807‐0142
16 Community Lane
Liberty, NY 12754
rosemary.wolff@sullivanny.us (845) 292‐4651 Independent Living ILC
(845) 794‐3322
49 Tioga Tara Hauptfleisch (607) 687‐8407 (607) 687‐8300 Sheriff’s Department

P.O Box 240 1062 Rte 38N (607) 687‐8307 or (607) 687‐1010
Tara.Hauptfleisch@dfa.state.ny.us Julie Whipple – (607) 687‐6151 (877) 882‐8313
Owego, NY 13827
(Secondary)
Julie.Whipple@dfa.state.ny.us
50 Tompkins Kimberly Morley Kimberly.Morley@dfa.state.ny.us (607) 274‐5262 Sheriff’s Department

320 W Martin Luther King Jr / (607) 274‐5630 (607) 272‐2444
Denise Sanders Denise.Sanders@dfa.state.ny.us (607) 274‐5263
State Street
Lauri Wallenbeck Lauri.Wallenbeck@dfa.state.ny.us (607) 274‐5693 (607) 274‐5264 Tompkins Co OFA (607)
Ithaca, NY 14850
274‐
5482
Ulster Susan McDonough (845) 334‐5445 (845) 334‐5436 Community Action Program (845) Sheriff’s Department
51 1021 Development Court Smco@co.ulster.ny.us (845) 334‐5301 338‐8750 (845) 338‐3640
Kingston, NY 12401
52 Warren Mary Klaiber Mary.Klaiber@dfa.state.ny.us (518) 761‐6546 Sheriff’s Department

1340 State Rte 9 Human (518) 761‐6211 (518) 743‐2500
Candace Groff Candace.Groff@dfa.state.ny.us (518) 761‐6292 (518) 761‐6338
Services Bldg
Lake George, NY 12845 (518) 761‐6301
Washington Kimberly Kirby Kimberly.Kirby@dfa.state.ny.us (518) 746‐2345 Emergency

53 Building B 383 Broadway Kelly Brown (518) 746‐2426 Services
Fort Edward, NY 12828 Kelly.Brown@dfa.state.ny.us (518) 746‐2430 (518) 746‐2300
(518) 746‐2142
Wayne Stacy Jensen Stacy.Jensen@dfa.state.ny.us Doralee (315) 946‐7605 Sheriff’s Department

77 Water Street (315) 946‐7606 (315) 946‐9711
54 PO Box 10
Jimenez Enid.Jimenez@dfa.state.ny.us (315) 946‐7625 (315) 946‐4881 Wayne Co ARC (315) 331‐7741
Lyons, NY 14489
55 Westchester Elizabeth Maher eemb@westchestergov.com (914) 995‐6055 DSS

112 E. Post Rd., 5th Fl. White (914) 995‐3988 Emergency
Jeffrey Milan Jqmv@westchestergov.com Anna (914) 995‐5534
Plains, NY 10601 Services
Daddona adda@westchestergov.com Gladys (914) 995‐6628
(914) 995‐7530 (914) 995‐3333 (914) 995‐2099
Gouvea
gmg3@westchestergov.com
56 Wyoming Heather Sheehan Wyoming County
466 N. Main St PO Box 231 Heather.Sheehan@dfa.state.ny.us Comm Hospital
Warsaw, NY 14569 (585) 786‐8900
(ext. 6215) (585) 786‐8900 (585) 786‐2233
(585) 786‐8927 Wyoming Co
Sheriffs Dept
(585) 786‐2255
57 Yates Amy Cramer (315) 531‐3411 ProAction of Steuben and Yates Co. Sheriff’s Department
417 Liberty Street Amy.Cramer@dfa.state.ny.us (ext. 1) (315) 536‐5515 (315) 536‐4438
Suite 2212 (315) 536‐5168 (315) 536‐5184
Penn Yan, NY 14527
St. Regis Mohawk Tribe Melanie Conners melanieconners@srmt‐ (518) 358‐2272 (518) 358‐2272 Tribal Police (518)
(ext. 2212) 358‐9200
71 Margaret Terrance Memorial nsn.gov Lucy Barnes (518) 358‐2963 No Alternate Certifier
(518) 358‐9954
Way
Akwesasne,NY 13655 Lucy.Barnes@srmt‐nsn.gov
Seneca Nation of Kerry Kennedy

Indians Kerry.kennedy@sni.org Llona (716) 532‐4900 (716) 532‐4900 Seneca Nation
12837 Route 438 LeRoy llona.leroy@sni.org (ext 5056) (ext. 5058) Marshalls (716) 532‐
Irving, NY 14081 (716) 532‐3243
3040
_____________________

National Fuel Gas Distribution Corporation: Outreach & Plan Natural Gas Moratorium

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National Fuel Gas Distribution Corporation: Outreach & Plan Natural Gas Moratorium

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NATIONAL FUEL GAS DISTRIBUTION CORPORATION

Outreach & Communication Plan

 Executive Summary…………………………………. …………..3 - 4

 Outreach – Prior to the Declaration (Before Phase)…………..5 - 8

 Outreach – Moratorium is in Effect/Open Application Period (During

 Outreach – Moratorium is in Effect/Application Period has Closed

 Outreach – Lifting of Moratorium………………………………….11-12

Management of all necessary communications processes for the Moratorium will be

 Working with National Fuel’s external marketing communications consultants

Campaign media placement and purchasing would be determined by the

 Corporate Communications will prepare Moratorium-specific pages for posting

 Corporate Communications will draft a news release, including information (not

 Corporate Communications will develop social media posts and a moratorium

 Consumer Business and Corporate Communications will prepare modifications

 Consumer Business and Corporate Communications will draft bill messaging

 Employees that may potentially respond to customer inquiries shall receive

 .Energy Services will prepare a list of energy alternatives (including those

 Legal and Rates & Regulatory Affairs Departments will be in communication

 Corporate Communications will issue the news release to local media

 Corporate Communications will use internal systems to disseminate messaging

 Working with Operations, Energy Services, Consumer Business and Corporate

 Consumer Business, Government Affairs, Corporate Communications, Legal

 Customers would be provided with a list of energy alternatives to

 Legal and Rates & Regulatory Affairs Departments will be in communication

 Reminder messaging will be sent to all plumbers/contractors/developers and

 New services messaging will be modified. Moratorium messaging will be

 Community/stakeholder meeting requests will be honored by Company

 Potential customers, landlords, prospective owners, and/or prospective renters

 Legal and Rates & Regulatory Affairs Departments will be in communication

 Corporate Communications will remove the Moratorium-specific web pages from

 Local agencies will be notified that the Moratorium is no longer in effect.

 PSC/DPS Notices: Chief Regulatory Counsel or designee

System Integrity Maintenance and

Updated: January 2022

Note: Information contained in this document is meant to be used as reference. It is not

1. DEPARTMENT REFERENCE KEY 3

6. SYSTEM MAINTENANCE ORDER 19

8. OPERATIONAL FLOW ORDERS 22

9. UNAUTHORIZED OVERRUN PERIODS 30

10. ALTERNATE FUEL CONTRACTS 35

11. VOLUNTARY REDUCTIONS OF USAGE 39

12. MANDATORY CURTAILMENT 47

13. MUTUAL AID 61

14. IMBALANCE CHARGE SUMMARY 64

15. GLOSSARY OF TERMS 67

16. NY AND PA OPERATIONS CONTACT LISTS 69

CCD – Corporate Communications Department

ESD – Energy Services Department

GAD – Government Affairs Department

GCOC – Gas Control Operations Center

GSA – Gas Supply Administration Department

RARA – Rates and Regulatory Department

Normal Operating Conditions

Daily City Gate Delivery Tolerances:

The following is the hierarchy of System Maintenance/Curtailment actions:

A. System Alert (“SA”)

System Maintenance Order (“SMO”)

B. Interruption of Interruptible Service

C. Operational Flow Order (“OFO”)

Guidelines for Instituting an OFO

OFO Daily City Gate Delivery Tolerances:

PA DMT customers, if included in an OFO, may not be allowed access to banked

D. Unauthorized Overrun Period (“UOP”) [Preferably issued only on a monthly basis.]