Name of the Candidate G.

ABIRAMI
Location Tiruchirapalli
Channel Banca
BDM Category B2
Selection Date 29/12/2023
NB Metric to be captured Benchmark B2 Category
LI Experience 5 Years 2.5 Years Essential
PSU Experience 0 Years 1.5+ Years Desirable
Open Architecture 3 Years 1.5+ Years Essential
Local Candidate Yes Yes, Local Candidate Essential
Stability 2 Years 1.5+ Years Essential
Incentives Earned 15% of fixed + 15% of Fixed Desirable
Clear Record (No Termination) Yes 0 Essential
Agent Code (if any) InActive InActive/NOC Essential
Notice Period 30 Days(NG) 30/60 days Essential
G.ABIRAMI
Email id:abirami6272@gmail.com
Contact: 8098084672

Career objective

To work dedicatedly in an organization to enhance my skills and knowledge along with

organization objective.

Academic profile

Year of Percentage
Course Institution
Passing

Mahalakshmi engineering college

BE 2016 61%
Trichy

Pnrm polytehnic college for girls 2013 70%

DCSE
Trichy

Savithri vidyasala girls higher

SSLC
secondary School 2010 61%

Work experience

One year experience in Barclays Shared Services

Role : Process Adviser

Job description:

➢ Role involves doing ID&V (identifying and verifying the customer’s identity like name,
address and D.O.B ) for the Barclays customer’s complaints with Barclays core
system(gateway).
➢ Ensure the proper identification and verification process has been done and more vigilant to
report any unusual transaction, relationship and business type.
➢ After completion of ID&V, logging and acknowledging the customer complaints through
letters which explains ID&V verification details and complaint status.
➢ ID&V verification details includes name mismatch, address mismatch, dob mismatch
information and etc. (if applicable) and requesting customers to update with recent id or IVA
document into branch.
➢ Was involved in doing URU checks for ID&V verification with the application tools and
also raising the request to the KBA team to get the correct information by contacting the
 customer directly through telephone or email, if the customer provided details are with the
internal applications.
➢ Preparing final response letter that explains about the decision making from the evidences
provided by the customer by also comparing the customer internal evidences.
➢ Providing the right decision and deliver a consistent service excellence for the customer
complaint resolution using various application systems.
➢ My core process is retail banking, so I can able to handle various products like personal
loans, overdrafts and mortgages, cards. Etc.

Experience in ICICI Prudential Life Insurance Ltd in January 2019 to November 2021
NOW WORKING IN ADITYA BIRLA SUN LIFE INSURANCE

Extra curricular activities

• Attended workshop on computing for disaster management with bio-data conducted by

Kongunadu college of engineering and technology
• Attended workshop on web designing conducte by nit Trichy
• Attended workshop on multimedia tool and application conducted by Chettinadu college

Personal profile

Name : G.Abirami

Father name : T.Gandhi

Date of birth : 06/06/1994

Address : 209,pandiyapuram,
Thudaiyur(po),
Trichy-621213.
Religion : Hindu

Nationality : Indian

Languages known : Tamil, English

Marital status : single

Declaration

I hereby declare that the above given details are true to the best of my knowledge.

Date : signature

Place: (G.ABIRAMI)