CURRICULUM VITAE

Vivek Chauhan
Working Address: - MP, Gwalior
Permanent Address: - Lal kunwar ka pura kala saiyad near samadhiya colony,
lashkar Gwalior (M.P.) Pin No. 474001
2012vivekchauhan@gmail.com
Contact No: +91-9310426744

Intend to build a career with leading corporate of hi-tech environment with committed and dedicated
people who will help me to explore myself fully and will give maximum exposure to me as well as
company’s growth.

Educational Qualification:

❖ B.tech in Mechanical from ITM University Gwailor.

❖ Higher Secondary from Madhya Pradesh, School education Board, Gwalior.
❖ High School from Madhya Pradesh, School education Board, Gwalior.

Work Experience:

Woking with Max Life Insurance at ICCS Noida June 2020- Present.

Worked with Karvy Data Management Gwalior (MP) 26 th March 2018-March 2020 .

Roles And Responsibilities:

❖ Handling ULIP renewal collection.

❖ Managed a team of 25 employees, ensuring workflow efficiency.
❖ Coordinated with various departments to achieve company objectives.(Quality Team, Training Team, Client,
Feild agents)
❖ Implemented a new inventory management process for better collection.

Computer Proficiency:

❖ Sound Knowledge of MS-Office (MS World, Excel, Power point etc...)

❖ Sound Knowledge of Real Time Monitoring (Service Level, Forecast Deviation, Answering Level)

Key Achievement:

❖ AS CSR, Got many time Quality Champ, And ICE champ award in Karvy.
❖ I have got best team leader rewards for last 3 years.
❖ Increased overall process productivity by 15% through effective team management and process
optimization.

Personal Details:

❖ Date of Birth 24-SEP-1992

❖ Marital Status Married
❖ Father's Name Mr.Shambhu Singh Chauhan
 ❖ Mother’s Name Mrs. Munni Devi Chauhan

Personal Attributes:

❖ Self-motivated.
❖ Patient but Quick learner.
❖ Active listening.

Hobbies:

❖ Travelling.

❖ Internet surfing.

❖ Social Work.

Declaration:

I hereby declare that all the information given above is true and I hold the responsibility of its authenticity.

Date
Place: (Vivek Chauhan)