Professional Documents
Culture Documents
Customer (C): Excuse me, I was here a couple of days ago and I think I left behind something really
important. Is there any way you could help me find it?
Receptionist (R): Of course, I'd be happy to assist you. Can you describe the item you lost?
C: It's a small black leather wallet. It's quite distinctive, has a silver monogram on the front, and it
contains my ID, some cards, and a sentimental photo.
R: I see. Do you remember when you last had it? Were you in a particular area of the place?
C: I believe I had it when I was at the table near the window, enjoying my coffee.
R: Alright. Let me check our lost and found records to see if it's been turned in. Could you provide me
with your contact details in case we find it later today?
C: Sure, here's my phone number and email. I really hope you find it; it means a lot to me.
R: I completely understand. We'll do our best to locate it for you. If it's found, I'll get in touch with you
right away.
C: Thank you so much for your help. I really appreciate it.
R: Not a problem at all. We're here to assist our guests. Have a great day, and I'll keep you updated.
C: Thanks again. Goodbye.
R: Goodbye, and take care.