SITUATIONS

1.
A and B are roommates. A is going shopping for a new smart watch. They are now discussing
the pros and cons of shopping online and in a store.
A: I’m going shopping for new smart watch. Do you want come with me HIEN
B: Do you want to shop online or in store?
A: I usually shop at the store. What's up?
B: I am considering whether to buy a watch online or in a store. I think each has its pros and
cons.
A: I see that too. I think buying at the store will have the advantage of being able to check the
quality of the product as well as being able to try it on so that I can choose the most suitable size
for me.
B: You're right. You can also ask the staff directly about the product. Also you can bid with
them. Or the return procedure will be easier.
A: That's right. If you buy online, it will take a long time to return and receive the goods. Many
times you will receive the wrong model as well as poor quality.
B: That's bad.
A: Shall we go to the store?
B: Let go.
2
A is walking in a mall looking for an e-book reader. By chance, A sees B- a classmate-
shopping there and wants to ask some advice from B.
A: Hi Hien. How are you today ?
B: Hi Hanh. I'm doing good. How about you?
A: I couldn't be better.
B: Can you buy the book Men Are From Mars, Women Are From Venus?
A: Unfortunately I didn't buy it in time. It sold out very quickly.
B: That's right. I plan to go to the mall to find and buy an e-reader. Can you give me an advice?
You know everything about new technology!
A: How much do you think you will buy?
B: Under 5 million is the best for me
A: uhm... I think you can buy it at Amazon or Kindle Barnes & Noble Nook. Because in my
opinion its price will fit your pocket. It also has many patterns and you can choose the best one
for you
B: Great, thanks. Do you think I should order online?
A: No... I think it's better to go to a store. There are different varieties and you should pick them
up and read them to see which one you like best
B: Great. In the store, I can also ask the salesperson for advice before buying.
B: Thanks for your advice goodbye
A: goodbye
3
A is a customer and A is returning a dress/shirt to the store where B works as a salesperson.
A: Hello!
B: Good morning, May I help you?
A: There's a little problem with my dress
B: Could you give me some details, please?
A: It doesn't fit my sister and my sister doesn't like the color either.
B: Do you have a receipt?
A: I ordered this one on the Internet yesterday, but I forget the receipt at home now
B: It's Okay. I will check out right now
A: Bother you
B: Right. You ordered this yesterday, size M, blue
A: Yes. It's too small. So, could you tell me exchange to size L, white please?
B: I'm so sorry, but according to our policy, you can only exchange it for another size.
A: Really? I didn’t know that.
B: Yes. You can see the return policy table there.
A: Uhmmm...Can I get my money back, please?
B: Sorry, we can’t give you money back. But we give you a 50% discount voucher for all items
here
A: Thank you very much
B: You’re welcome. Have a nice day!
4.
A is a NEW student at a university. B is a sophomore. A meets B at the library and wants to
know more places on the campus.
A: hi. Excuse me. Can you help me how to go to building E?
B: Okay. You go straight and turn right. It's opposite building V
A: thanks. Nice to meet you. My name is Hanh, I'm a first year student
B: Nice to meet you. My name is Hien. I'm a sophomore student majoring in English
A: Oh, my major is the same as yours
B: How do you feel about our school?
A: Very good. It is quite big and has many buildings. They are not in alphabetical order so I have
trouble finding them
B: It's okay. You will get used to it gradually.
A: Where is your school cafeteria?
B: uhmm.... Let me see. It is located behind building F
A: ohhh. Does my school have a parking space? I want to ride a motobike to school.
B: My school has a lot of parking lots. Each area will have its own parking lot, you can rest
assured about that
A: What about my school's dormitory?
B: If you want to stay, you will have to register at the beginning of the school year. The male
dormitory will be in building I and the female dormitory will be in building G
A: Thank you. I have a class now. See you next time
B: Nice to meet you. Goodbye
5.
A and B are students from two universities. They meet each other in an English Club. They
make friends and talk about their current university life.
A: hi. My name is Hanh. Nice to meet you
B: Hi, my name is Hien. Nice to meet you
A: how are you today?
B: great. Thank you. How about you?
A: I'm doing well
B: Which school do you go to?
A: I studied at Industrial University of Ho Chi Minh City. How about you?
B: I studied at a pedagogical university
A: What are you majoring in?
B: I studied accounting. How about you?
A: I majored in English
B: How do you feel about university life?
A: At first, I found it difficult to integrate into the university environment because here he will
emphasize self-study, gradually I also get used to his teaching and learning style. How is your
class schedule? Are you used to it yet?
B: I don't have one. It's pretty messy unlike high school. Sometimes I oversleep and I'm late for
class
A: Sounds bad, doesn't it?
B: Have you integrated with the people around you?
A: Due to my shy personality, I only made friends with a few friends in my practice group.
B: For me, I have made a lot of good friends. They are very sociable and full of energy
A: Nice to meet you now I have to go home goodbye
B: goodbye

6.
A and B are roommates. A is not feeling well and now s/he worries about her/his health.
A:. Why do you look so tired, Hien?
B: I don't feel very well. Stomach-ache.
A: Does your stomach hurt? Anything else?
B: Well, I have diarrhea. I think I had some bad food at lunch today
A: What do you eat for lunch?
B: Seafood and salad
A: I think it's because the food is not hygienic
B: I think not. My parents also eat together but they're fine
A: maybe your digestive system is not good.Have you taken your medicine?
B: No. I'm in so much pain that I can't walk
A: Don't worry. I will go to the pharmacy to buy medicine for you
B: thanks.
A: If it doesn't get better, you should see a doctor
b: ok
A: Let me know if you don't feel better. Now I will go buy medicine for you. See you again
B: thank you!
7.
A and B are studying the course named Listening Skills. A has difficulties in learning
listening skills and now s/he worries about this course.
B: Hey Hanh.Where are you going?
A: I'm on my way to the school library to study. I have a listening test coming up. I am very
weak in this skill
B: Don't worry too much. This course requires hard work and dedication. You need time to bring
better
A: thanks. Do you know any website about this skill skill?
B: You can refer to ESL Lab website or British Council
A: How much time do you usually spend listening
B: about 1 to 2 hours. You should also improve your vocabulary and pronunciation as it is the
foundation for your good listening
A: thanks. Do you think I should train to B level 1 first?
B: I think not. You should go from A2. Let's go from easy to difficult.
A: I understand. Thanks for your advice . I have to go now. Goodbye
B: Goodbye

8.A and B are close friends. A is quite tired because A usually has bad/ unpleasant dreams. A
asks for advice from B.
B: Hi Hien. Long time no see! Why do you look so tired? Are you Okay?
A: Hi Hanh.Nice to meet you! Lately I keep having bad dreams. It makes me very tired. Can you
give me an advice?
B: I am very willing. Do you remember your dreams?
A: Occasionally.
B: What do you usually dream about?
A: I often dream about death or being beaten
B: That sounds bad. So how do you wake up?
A: Sometimes I fall off a cliff and wake up or sometimes the alarm goes off
B: I think it might be because you don't get enough sleep or you're too stressed that leads to bad
dreams.
A: So what should I do?
B: I think you should eat and live scientifically. Simultaneously combine exercise to improve
health
A: Good idea. Thanks for your advice. I will take your advice to improve myself.
B: I have to go now. Good bye, see you again!
A: Goodbye!

9.A and B are roommates. A is worried because A cannot sleep very well and s/he even has
recurring dreams. A asks for advice from B.
B: Why do you look so tired, Hien? Are you Okay?
A: Of course not. Lately I've been having recurring dreams. It makes me very tired. Can you give
me an advice?
B: I am very willing. Do you often have happy dreams or unpleasant dreams?
A: I often have bad dreams.
B: Do you remember your dreams?
A: Occasionally.
B: What do you usually dream about?
A: I often dream about death or being beaten
B: That sounds bad. Who do you often dream about?
A: I often dream about death or ghosts
B: It's terrible. So how do you wake up?
A: I was killed and I woke up startled
B: I think it might be because you don't get enough sleep or you are too stressed which leads to
bad dreams.
A: So what should I do?
B: I think you should eat and live. Simultaneously combine exercise to improve health
A: Good idea. Thanks for your advice. I will take your advice to improve myself.
B: I have to go now. Goodbye see you soon!
A: Goodbye!

10.A and B are classmates at university. A often has some health problems. A often play
online games with players from around the world all night and has unhealthy habits.
B: Hi Hanh. Why do you look so tired? Are you Okay?
A: Hi Hien. Of course not. Lately I've been having headaches and dizziness
B: Do you have any diseases?
A: Probably not.
B: What do you usually do every day?
A: I usually play online games with my friend all night
B: Is it the same every day?
A: That's right.
B: hmmmm. That is a bad habit. It will gradually harm your health
A: I can't live without games
B: You can adjust your level of play so that instead of spending all night, you only need about 30
to 60 minutes for entertainment
A: Do I need to make any other changes to improve my health?
B: You should avoid fast food and increase mineral, water and nutrient supplements
A: Good idea. Thanks for your advice. I will improve my living habits
B: nothing. I have to go now. Goodbye
A: goodbye

11. A and B are close friends. They are planning to travel abroad this summer and are talking
about how people there greet each other.
A: Hi Hien. How are you today?
B: Hi Hanh. I'm doing good.
B: Are you free this summer?
A: Yes. What's up?
B: I just won 2 tickets to go abroad. I'm going to invite you. Will you go?
A: I am very willing. Which country are we going to?
B: Ummm. let me remember. Probably France
A: That's great. When do you go?
B: maybe the end of July. I'll tell you the details later
A: ok. Do you think I should learn a few French sentences in advance?
B: If you like. I only know how to say hello in French as "Bonjour"
A: wow. I will try to learn more about their culture.
B: Me too.
A: See you later. Bye
B: bye

12. A and B are old high school friends. They meet each other in the their long public holiday
and talk about their future’s plans.
A: Hi Hien.Long time no see! How are you today?
B: Hi Hanh. I'm doing good. How about you?
A: I couldn't be better. Do you have any plans for this vacation?
B: Definitely. I'm going to Phu Quoc to play.
A: Great sound. Who are you going to go with?
B: I will go with my family. How about you?
A: I will go to Da Lat
B: Sound great. Do you also go with your family?
A: no. I will go with my friend. They plan to take the bus in the evening
B: And I will go by plane. Because it's quick and convenient
A: Will you stay at a hotel or at home?
B: Probably at home. It will make me more comfortable. You too?
A: Oh no. I will stay at the hotel. I didn't book a motel
B: How many days are you going?
A: about 3 days. I heard that Phu Quoc has many beautiful scenes
B: Maybe so. I will buy you a gift. I heard the fish sauce there is delicious
A wonderful thing. have a nice trip
B: You too
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