Cityworks Implementation in

a Municipal Water Treatment

Plant Environment
at Palm Bay, FL

Cityworks User Conference

Park City, UT
May 24, 2007

Approach to Maintenance

Operation and Maintenance as a core

business
• We do maintenance
• We set up programs
• We develop operating budgets and
capital budgets

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Approach to Maintenance

• We are practitioners in the field

• We’ve set up complete maintenance
programs
― Detroit Water & Sewerage Department
(DWSD)
― Port Austin, Michigan
― Carleton, Michigan
― Palm Bay, Florida

Approach to Maintenance

• As part of a comprehensive Asset

Management Program
1. Strategic Planning – Identify critical
assets (C)
2. Condition Assessment – Likelihood
of failure (F)
3. Risk Assessment (R) – C x F=R
4. Ongoing performance – CMMS as a
tool

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 Approach to Maintenance

• But what happens when there is limited

data from which to begin?
• You can’t plan for the future without
good records to define your organization
• So it may be necessary to jump to step 4
and build a database from which to
move forward.

Wade Trim Overview

• Municipal Consultants: Engineering, GIS, Operations, Survey
• 18 offices in 7 states
• 450+ employees
• Ranked in the Top 200 Environmental Firms

Detroit-
Detroit- Omaha Tampa
Headquarters

Indianapolis Cleveland

Associate Business Partner

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City of Palm Bay, Florida

• 2 Water Treatment Plants

• 1 Wastewater Treatment Plant
• 1 Water Reclamation Facility
• Proposed New Wastewater
Treatment Plant
• Population: 107,000

City of Palm Bay, Florida

• Wade Trim was awarded a contract to
implement a multi-plant CMMS system
• 1st - South Regional Water Treatment Plant
South Regional WTP

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South Regional WTP
• Construction complete in 2006
• On-line as of January 2007
• Assets all still under warranty
South Regional WTP

Why CMMS?

• New South Regional Treatment Plant under

Warranty
― Must be able to prove that preventative maintenance tasks as
outlined in O&M manuals were followed exactly
― If not, warranty is voided, contractor pockets money

• Asset Management Program

― Current: 90% Reactive / 10% Preventive
― Goal: 20% Reactive / 80% Preventive

5
Tasks

• Research CMMS systems

• Utility Process Manual Development
• Detailed Treatment Plant Asset Documentation
• GIS Data Model Development
• Cityworks Configuration
• Hardware/Software Recommendations
• External System Integration
• Training

Research CMMS Systems

:ePAC ;Cityworks :GBA Master Series

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Why Cityworks?

• One CMMS for entire Department & City

• GIS-Centric & Very Flexible
• Reputation

Utility Process Manual

• Comprehensive Interviews With Staff

• Planned & Unplanned Maintenance & Critical Tasks -
Work Process Flow Development:

― Plant Operations
― Distribution & Collection
― Engineering
― Customer Service
― Business Operations

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Process Flow Development

Documenting Asset Data

• Name Plate and

Other Detailed
Data Captured for
all Plant Assets
• All Data
Compiled in Excel
Spreadsheet

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Documenting Asset Data
• Sorted assets by like characteristics and
grouped
RO Unit #2
SR- Differential Pressure Gauge 87009
Cerabar
236 RO1- Pressure RO Unit #2 RO Building #1 Feed Endress+Hauser F1509
S Series
PS-1 Sensor Pressure (PIT- C
721)

RO Unit #2
SR- Differential Pressure Gauge 87009
Cerabar
237 RO1- Pressure RO Unit #2 RO Building #2 Stg. 2 Feed Endress+Hauser F1509
S Series
PS-2 Sensor Pressure (PIT- C
722)

RO Unit #2
SR- Differential Pressure Gauge 87009
Cerabar
238 RO1- Pressure RO Unit #2 RO Building #3 Conc. Endress+Hauser F1509
S Series
PS-3 Sensor Pressure (PIT- C
723)

RO Unit #2
SR- Differential Pressure Gauge 87009
Cerabar
239 RO1- Pressure RO Unit #2 RO Building #4 Permeate Endress+Hauser F1509
S Series
PS-4 Sensor Pressure (PIT- C
724)

Documenting Asset Data

• Expandable - to include other facilities and assets as they become
digitized
• Comprehensive - to allow for field workers to locate assets with ease
• Easily used as a reference

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Documenting Asset Data
• Each Unique AssetID includes:
― Treatment Plant
― Functional Area
― Asset Type and Number
RO Unit #2
Differential Pressure Gauge 87009
Cerabar
236 SR-RO1-PS-1 Pressure RO Unit #2 RO Building #1 Feed Endress+Hauser F1509
S Series
Sensor Pressure (PIT- C
721)

RO Unit #2
Differential Pressure Gauge 87009
Cerabar
237 SR-RO1-PS-2 Pressure RO Unit #2 RO Building #2 Stg. 2 Feed Endress+Hauser F1509
S Series
Sensor Pressure (PIT- C
722)

RO Unit #2
Differential Pressure Gauge 87009
Cerabar
238 SR-RO1-PS-3 Pressure RO Unit #2 RO Building #3 Conc. Endress+Hauser F1509
S Series
Sensor Pressure (PIT- C
723)

RO Unit #2
Differential Pressure Gauge 87009
Cerabar
239 SR-RO1-PS-4 Pressure RO Unit #2 RO Building #4 Permeate Endress+Hauser F1509
S Series
Sensor Pressure (PIT- C
724)

Documenting Asset Data

• Assets Documented for all 4 Existing Plants and Lift Stations
• Over 1000 Assets Documented

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GIS Data Model Development

• GIS Data Model Built from Scratch

– No Existing Water Treatment Plant Cityworks GIS Data Model
Available

• Critical Design Issues

― What Should be Spatial and What Tabular?
― What is an Asset and What is a Material?

SCADA Images
• Detailed Layout Drawings from SCADA System Extracted

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Georeference SCADA Images
• Drawings Geo-Referenced to Orthophotography in ArcMap –
fit very well

Feature Class Creation

• Distinct Areas of Plant digitized as polygons in feature classes

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Digitizing Plant Areas
• 11 Separate Feature Classes Created

Importing Assets Using

ArcCatalog

• Created tables for each set of grouped assets

within ArcCatalog and copied the data from
Excel
• Created columns specific to groups of assets as
they appear within Excel
• Added the columns necessary for Cityworks to
function properly

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Relating Assets to Areas

• Once all of the

assets are
imported, they are
linked to its
process area
• 1-M Relationships,
based on
FacilityID

Completed WTP Geodatabase

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Completed WTP Geodatabase

• 11 Feature Classes
• 59 Asset Tables – 500 Separate Assets
• 136 Relationship Classes (All 1-M)

Designer – Assigning Assets

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 Asset Identification
• Select an area and open Cityworks Asset Identify Form in ArcMap…
• All assets are now grouped by their type and only those within the
specific area you’ve selected are displayed

Operation & Maintenance (O&M) Plans

• South Regional WTP Newly

Constructed…

• …All components under warranty

• O&M Plan Maintenance Schedules

must be followed exactly for warranty
to be valid

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 (O&M) Plans – Cyclical Task Setup

O&M Plans – Custom Work Orders

Work Orders developed to
match the processes in O&M
Plans

Show WO Template

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Initiate Corrective Maintenance

• Corrective
maintenance
field request
form
• CM work orders
are classified by
“shop” field

O&M Plans – Custom Work Orders

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Hardware/Software/Staff
Hardware

• Tablet Computers
• Desktop Computers
• Data Server
• Application Server

Software/Databases
• Cityworks Desktop 4.4 – Utilities Department Site License
• ArcGIS Desktop 9.2
• ArcSDE 9.2
• MS SQL Server 2005
Staff
• Utilities Department Cityworks Administrator

External Integrations

• HTE Financial – Employee Data Exported to

Cityworks
• HTE Utility Billing – Customer Address Exported
to Cityworks
• HTE Financial – Material Information Exported to
Storeroom (One-Time)
• SCADA – Work Orders Generated by Asset Hours
of Operation

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Training

• Cityworks Administration Training

• Train-the-trainer
• Treatment Plant Operator Training

Next Steps

Definite
• Implementation at other WTP/WWTP/Lift Stations

• Implementation in Distribution/Collection Systems

Probable
• City-wide Implementation

• Cityworks Server

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