Service Report

Dealers/Service engineer code: Report code：

Client: Contact Person: Tel/Fax: Client Code:
Address:
Equip.Mode: Equip.No: Manufacturing Date: Commissioning Date:
Running time: Start Of Warranty: Warranty ends on: Warrant:
Engineer Name: Tel: Dealer: Dealer Code:
Request Time: appointed Time: Under warranty or not: □Yes □No
□Preliminary Inspection □Commissioning □Request Service
Service content
□Initiative maintenance on regular basis □Safe training □Operation training □Other

Malfunction
Description

Problem Solving （Service）Procedure Result

1
2
3
4
5

Malfunction
Reason

Replacing Parts list

Part Code Name Quantity Part Code Name Quantity

copy
Sheet
Replacing parts from： □Sany International □Overseas Branch □Dealer □Client □Other
Appraisal by rating them from 1 to 5: Client Opinion：

1:for
Highly Satisfied-5 Satisfied-4 So So-3 Dissatisfied-2 Highly Dissatisfied-1
Professional skills（ ） Service Attitude（ ）

Sany
Respond Speed（ ） solution（ ）
Service follows the standard service procedure or not: □Yes □No Signature： Tel：

International
suggestions on operation and maintenance Departing time: Arriving time:
Starting Time: Finishing Time:
Traveling Time: Traveling Miles:
Engineer signature： Signature of service manager：
Reason for failing in arriving in
time
Reason for failing in solving
ordinary problem within 24 hours
Reason of failing in solving
severe problem within 48 hours

Service Hotline: 86-731-4031000 Fax: 86-731-4031527

E-mail: sanyservice@sany.com.cn Website: Http://www.sany.com.cn