CORE COMPETENCIES :

UNIT OF COMPETENCY : INSTALL AND CONFIGURE COMPUTER SYSTEMS

MODULE TITTLE : INSTALLING AND CONFIGURING COMPUTER SYSTEMS

MODULE DESCRIPTOR : This module covers the outcomes required in installing and
configuring desktop and workstation computers systems. It
consists of competencies to assemble computer hardware,
install operating system and drivers for peripherals/devices,
and install application software as well as to conduct testing
and documentation.

NOMINAL DURATION : 52 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO 1. Assemble computer hardware.

LO 2. Prepare Installer

LO 3. Install operating system and drivers for peripherals/ devices

LO 4. Install application software.

LO 5. Conduct testing and documentation.

DETAILS OF LEARNING OUTCOMES:

LO 1. ASSEMBLE COMPUTER HARDWARE

ASSESSMENT CRITERIA CONTENTS CONDITIONS METHODO- ASSESSMENT

LOGIES METHODS
1. Unit assembly is planned 1. OHS Policies The students/ 1. Lecture- 1. Written
and prepared to ensure in Assembling trainees demonstra- examination
OH&S policies and and Dis- must be tion 2. Practical
procedures are followed in assembling provided 2. Self-paced examination
accordance with systems PC’s with the instruction 3. Portfolio
requirements 2. Tools, following: 3. Online or
2. Materials necessary to Equipment  Personal Offline
complete the work are and Testing Protective Lecture
identified and obtained in Devices equipment using
accordance with 3. Hardware (ex. anti- eMaterials
established procedures Components static wrist 4. Use of self-
and checked against of a wrap) pace
systems requirements Computer  CBLM Learning
3. Tools, equipment and System  Computer materials or
testing devices needed to 4. BIOS Hardware CBLM
carry out the installation Configuration (ex.
work are obtained in motherboard
accordance with , hard disk
established procedures etc.)
and checked for correct  Tools and
operation and safety Testing
4. Computer hardware is Devices (ex.
assembled in accordance Standard
with established Screwdriver,
procedures and systems Multi-tester
requirements etc.)
5. Basic-input-output-system  Video,
(BIOS) configuration is Powerpoint
performed in accordance Material on
with hardware Assemble
requirements Computer
hardware in
CD format
 Printed
CBLM on
Assemble
Computer
hardware
 Learning
Management
System
( LMS)

LO 2. PREPARE INSTALLER

ASSESSMENT CONTENTS CONDITIONS METHODO- ASSESSMENT

CRITERIA LOGIES METHODS
1. Portable bootable 1. Software The students/ trainees 1. Lecture- 1. Written
devices are created Application must be provided demonstra- examination
in accordance with for Creating with the following: tion 2. Practical
software Bootable  CBLM 2. Self-paced examination
manufacturer Device  DVD O.S installer instruction 3. Portfolio
instruction 2. Creating an (ex. Windows, Linux, 3. Online or
2. Customized ISO Image Ubuntu, Mac OS) Offline
installers are 3. Creating  Portable Applications Lecture
prepared in Portable  Video, Powerpoint using
accordance with Bootable Material on Prepare eMaterials
software utilization Device Installer in CD 4. Use of self-
guide and end user format pace
agreement.  Printed CBLM on Learning
3. Installation of Prepare Installer materials
portable  Learning Management or CBL
applications are System ( LMS)
carried out in
accordance with
software user guide
and software license
LO3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES

ASSESSMENT CONTENTS CONDITIONS METHODO- ASSESSMENT

CRITERIA LOGIES METHODS
1. Operating system 1. Installing The students/ 1. Lecture- 1. Hands-on
(OS) is installed in Operating trainees must demonstra 2. Direct
accordance with system be provided -tion observation
established 2. Installing with the 2. Self-paced 3. Practical
installation Peripherals/ following: instruction demonstra-
procedures and to devices drivers  Personal 3. Group tion
comply with end- 3. Accessing and Computer Set discussion 4. Interview
user requirements installing OS  Portable 4. Online or
2. Peripherals/devices and drivers Bootable Offline
drivers are installed updates/ Device Lecture
and configured in patches  Drivers for using
accordance with Peripherals eMaterials
manufacturer’s  CBLM 5. Use of self-
instructions and/or  Video, pace
OS installation Powerpoint Learning
procedures. Material on materials
3. OS and drivers Install or CBLM
updates/patches are Operating
accessed and System and
installed in Drivers for
accordance with Peripherals/
manufacturer’s Devices in CD
recommendations format
and requirements
 Printed CBLM on
4. On-going checks of
Install
the quality of the
Operating
work are undertaken
System and
in accordance with
Drivers for
established
Peripherals/
procedures.
Devices
 Learning
Management
System ( LMS)

LO 4. INSTALL APPLICATION SOFTWARE

ASSESSMENT CONTENTS CONDITIONS METHODO- ASSESSMENT

CRITERIA LOGIES METHODS
1. Application 1. Application The students/ 1. Lecture- 1. Hands-on
software are Software trainees must be demonstrati 2. Direct
installed based on 2. Variation provided with the on observation
software to following: 2. Self-paced 3. Practical
installation application instruction demonstration
guides, end-user software  Appropriate 3. Group 4. Interview
requirements and installation software discussion
software license 3. Accessing application 4. Online or
agreement and program Offline Lecture
2. Variation to installing  Diagnostic software using
application Software or utilities eMaterials
software updates  CBLM 5. Use of self-
installation is  Video, Powerpoint pace Learning
carried out in Material on materials or
accordance to Install Application CBLM
customer/client Software in CD
requirements format
3. Software updates  Printed CBLM on
are accessed and Install Application
installed in Software
accordance with  Learning
manufacturer’s Management
recommendations System ( LMS)
and requirements

LO 5. CONDUCT TESTING AND DOCUMENTATION

ASSESSMENT CONTENTS CONDITIONS METHODO- ASSESSMENT

CRITERIA LOGIES METHODS
1. Devices/ 1. Device The students/ 1. Lecture- 1. Hands-on
systems and/or Manager trainees must be demonstra- 2. Direct
installation is 2. DirectX provided with the tion observation
tested to Diagnostic Tool following: 2. Self-paced 3. Practical
determine 3. Documentation instruction demonstra-
whether it  Personal Protective 3. Group tion
conforms to equipment ( ex. discussion 4. Interview
requirements. anti-static wrist 4. Online or
2. Stress test is wrap) Offline
conducted to  Electronic Lecture using
ensure reliability laboratory hand eMaterials
of equipment in tools (assorted 5. Use of self-
accordance with pliers, assorted pace Learning
manufacturer’s screw drivers, materials or
instructions and soldering iron, CBLM
system desoldering tool)
requirements  LAN tester
3. 5S and 3Rs are  Digital multi-meter
followed  Crimping tools
according to  CBLM
environmental  Video, Powerpoint
policies Material on
4. Documentation Conduct Testing
in relation to the and Documentation
test is forwarded in CD format
to appropriate
 Printed CBLM on
personnel
Conduct Testing
and/or authority
and Documentation
in accordance
 Learning
with
Management
requirements
System ( LMS)
CORE COMPETENCIES :

UNIT OF COMPETENCY : SET-UP COMPUTER NETWORKS

MODULE TITTLE : SETTING UP COMPUTER NETWORKS

MODULE DESCRIPTOR : This module covers the outcomes required in setting-up

computers networks for LANs and small-office home-office
(SOHO) systems. It consists of competencies to install
network cables, set network configuration, set router/Wi-
Fi/ wireless access point/repeater configuration as well as
to inspect and test the configured computer networks.

NOMINAL DURATION : 52 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO 1. Install network cables

LO 2. Set network configuration

LO 3. Set router/Wi-Fi/ wireless access point/repeater configuration

LO 4. Inspect and test the configured computer networks

DETAILS OF LEARNING OUTCOMES:

LO 1. INSTALL NETWORK CABLES

ASSESSMENT CRITERIA CONTENTS CONDITIONS METHODO- ASSESSMENT

LOGIES METHODS
1. Cable routes are 1. Network The students/ 1. Lecture 1. Written
determined and planned Topology trainees must 2. Discussion examination
in accordance with 2. Network be provided 3. Demonstra- 2. Practical
network design and Design with the tion examination
actual installation site. 3. Network following: 4. Viewing
2. Network materials Equipment,  Materials (ex. multimedi
necessary to complete the Tools and Tools, Crimping a
work are identified and Materials tool, Wire 5. Online or
obtained in accordance 4. Types of Stripper, UTP Offline
with established Network Cable, RJ 45, Lecture
procedures and checked Cables LAN Tester, using
against systems etc.) eMaterials
requirements  CBLM 6. Use of self-
3. Tools, equipment and  Equipment (ex. pace
testing devices needed to Raceways, Learning
carry out the installation Patch Panel, materials or
work are obtained in etc.) CBLM
accordance with  Video,
established procedures Powerpoint
and checked for correct Material on
operation and safety Install Network
4. Appropriate personal Cable in CD
protective equipment is format
used and OHS policies  Printed CBLM
and procedures are on Install
followed Network Cable
5. Copper cable splicing is  Learning
performed based on Management
Electronic Industries System ( LMS)
Alliance/Telecommunicat
ions Industry Association
(EIA/TIA) standards
6. Network cables and cable
raceway are installed in
accordance with
established procedures
and installation
requirements
7. Installation work is
performed and is checked
to ensure no unnecessary
damage has occurred
and complies with
requirements
8. OHS standards and 5S
principles are followed
according to enterprise
requirements
9. Excess components and
materials are disposed of
based on WEEE
directives and 3Rs waste
management program

LO 2. SET NETWORK CONFIGURATION

ASSESSMENT CRITERIA CONTENTS CONDITIONS METHODO- ASSESSMENT

LOGIES METHODS
1. Network connectivity of 1. IP The students/ 1. Lecture- 1. Hands-on
each terminal is checked Addressing trainees must demonstra 2. Direct
in accordance with and be provided -tion observation
network design. Subnetting with the 2. Self-paced 3. Practical
2. Any fault or problem in 2. Remote following: instruction demonstra-
the network system is Desktop 3. Group tion
diagnosed and remedied  Materials (Wires discussion
in line with the standard and Cables) 4. Online or
operating procedures.  Equipment Offline
3. Network interface card - 1 Server Lecture
(NIC) settings are Computer using
configured in - 1 Desktop eMaterials
accordance with Computer 5. Use of self-
network design. Video, Powerpoint pace
4. Communication Material on Set Learning
checking between Network materials
terminals are carried Configuration in or CBLM
out in accordance with CD format
OS network Printed CBLM on
configuration guides Set Network
5. Unplanned events or Configuration
conditions are Learning
responded to in Management
accordance with System ( LMS)
established procedures
LO 3. SET ROUTER/WI-FI/ WIRELESS ACCESS POINT/REPEATER CONFIGURATION

ASSESSMENT CONTENTS CONDITIONS METHODO- ASSESSMENT

CRITERIA LOGIES METHODS
1. Client Device systems 1. Types of The students/ 1. Lecture 1. Hands-on
settings are configured Networks trainees must 2. Discussion 2. Direct
in accordance with 2. Wireless be provided 3. Demonstra- observation
manufacturers’ Configuration with the tion 3. Practical
instructions and end- 3. Configuring following: 4. Viewing demonstra-
user preferences Security/ multimedi tion
2. Local area network Firewall/  Materials (Wires a
(LAN) port is Advance and Cables) 5. Online or
configured in Settings  Equipment Offline
accordance with  1 Server Lecture
manufacturers’ Computer using
instructions and  1 Desktop eMaterials
network design Computer 6. Use of self-
3. Wide area network  1 laptop pace
(WAN) port is  Wireless Access Learning
configured in Point/ Router/ materials or
accordance with WiFi/ CBLM
manufacturers’ Repeater)
instructions and  Video,
network design Powerpoint
4. Wireless settings are Material on Set
configured in router/Wi-Fi/
accordance wireless access
manufacturers’ point/repeater
instructions, network configuration in
design and end-user CD format
preferences  Printed CBLM on
5. Security/Firewall/ Set router/Wi-
Advance settings are Fi/ wireless
configured in access
accordance with point/repeater
manufacturers’ configuration
instructions and end-  Learning
user preferences Management
System ( LMS)
LO 4. INSPECT AND TEST THE CONFIGURED COMPUTER NETWORKS

ASSESSMENT CONTENTS CONDITIONS METHODO- ASSESSMENT

CRITERIA LOGIES METHODS
1. Final inspections 1. Ping The students/ trainees 1. Lecture 1. Written
are undertaken to Command must be provided 2. Discussion examination
ensure that the 2. Connecting with the following: 3. Demonstra- 2. Practical
configuration done through tion examination
on the computer the 1. Computer systems 4. Viewing
networks conforms Wireless and networks multi-
with the Network - 1 Server Computer media
manufacturer’s - 1 Desktop Computer 5. Online or
instruction/ 2. Materials Offline
manual - Wires and Cables Lecture
2. Computer - Appropriate Software using
networks are - Computer Storage eMaterials
checked to ensure Media 6. Use of self-
safe operation. 3. Video, Powerpoint pace
3. Reports are Material on Inspect Learning
prepared/ and test the materials or
completed configured computer CBLM
according to networks in CD
company format
requirements 4. Printed CBLM on
Inspect and test the
configured computer
networks
5. Learning
Management System
( LMS)
CORE COMPETENCIES :

UNIT OF COMPETENCY : SET-UP COMPUTER SERVERS

MODULE TITLE : SETTING-UP COMPUTER SERVERS

MODULE DESCRIPTOR : This unit covers the knowledge, skills and attitudes needed
to set-up computer servers for LANs and SOHO systems. It
consists of competencies to set-up user access and
configures network services as well as to perform testing,
documentation and pre-deployment procedures.

NOMINAL DURATION : 52 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Set-up user access

LO2. Configure network services

LO3. Perform testing, documentation and pre-deployment procedures

DETAILS OF LEARNING OUTCOMES:

LO 1. SET-UP USER ACCESS

ASSESSMENT CONTENTS CONDITIONS METHODO- ASSESSMENT

CRITERIA LOGIES METHODS

1. User folder is created 1. Network The students/ 1. Demonstration 1. Practical

in accordance with Operating trainees must be 2. Self-paced Demonstration
network operating System provided with instruction w/ oral
system (NOS) features 2. ADDS the following: 3. Hands-on questioning
2. User access level is 3. Domain 1. Computer 4. Online or 2. Interview
configured based on Name systems and Offline Lecture 3. Portfolio
NOS features and Server networks using
established network 4. DHCP - 1 Server eMaterials
access policies/end- Computer 5. Use of self-pace
user requirements - Computer Learning
3. Security check is System materials or
performed in - 1 Desktop CBLM
accordance with Computers
established network 2. Video,
access policies/end- Powerpoint
user requirements. Material on Set-
up user access
in CD format
3. Printed CBLM
on Set-up user
access
4. Learning
Management
System ( LMS)
LO 2. CONFIGURE NETWORK SERVICES

ASSESSMENT CRITERIA CONTENTS CONDITIONS METHODO- ASSESSMENT

LOGIES METHODS
1. Normal functions of 1. Joining The students/ 1. Demonstra- 1. Practical
server are checked in Client PC trainees must be tion Demonstra-
accordance with in the provided with 2. Self-paced tion w/ oral
manufacturer’s Domain the following: instruction questioning
instructions 2. Creating 1. Computer 3. Hands-on 2. Interview
2. Required modules Domain systems and 4. Online or 3. Portfolio
/add-ons are User networks Offline
installed/updated Accounts - 1 Server Lecture
based on NOS 3. Folder Computer using
installation Redirection - Computer eMaterials
procedures System 5. Use of self-
3. Network services to be - 1 Desktop pace
configured are Computers Learning
confirmed based on 2.Video, Powerpoint materials or
user/system Material on CBLM
requirements Configure
4. Operation of network network services
services are checked in CD format
based on 3.Printed CBLM on
user/system Configure
requirements network services
5. Unplanned events or 4.Learning
conditions are Management
responded to in System ( LMS)
accordance with
established
procedures

LO 3. PERFORM TESTING, DOCUMENTATION AND PRE-DEPLOYMENT PROCEDURES

ASSESSMENT CONTENTS CONDITIONS METHODO- ASSESSMENT

CRITERIA LOGIES METHODS
1. Pre-deployment 1. Logging In The students/ trainees must  Lecture-  Hands-on
procedures is Created be provided with the demonstra-  Direct
undertaken Domain following: tion observation
based on User 1.Computer systems and  Self-paced  Practical
enterprise Accounts networks instruction demonstra-
policies and 2. Group - 1 Server Computer  Group tion
procedures Policy - Computer System discussion
2. Operation and Object - 1 Desktop Computers  Online or
security check 3. File and - 1 Laptop Offline
are undertaken Printer 2.Video, Powerpoint Material Lecture
based on end- Sharing on Perform testing, using
user documentation and pre- eMaterials
requirements deployment procedures in  Use of self-
3. Reports are CD format pace
prepared/comp 3. Printed CBLM on Perform Learning
leted according testing, documentation materials
to enterprise and pre-deployment or CBLM
policies and procedures
procedures. 4. Learning Management
System ( LMS)
CORE COMPETENCIES :

UNIT OF COMPETENCY : MAINTAIN AND REPAIR COMPUTER SYSTEMS AND

NETWORKS

MODULE TITLE : MAINTAINING AND REPAIR COMPUTER SYSTEMS AND

NETWORKS

MODULE DESCRIPTOR : This unit covers the knowledge, skills and attitudes needed
to maintain and service computer systems and networks.

NOMINAL DURATION : 52 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO 1. Plan and prepare for maintenance and repair

LO 2. Maintain computer systems and networks

LO 3. Diagnose faults of computer systems and networks

LO 4. Rectify/correct defects in computer systems and networks

LO 5. Inspect and test the computer systems and networks

DETAILS OF LEARNING OUTCOMES:

LO 1. PLAN AND PREPARE FOR MAINTENANCE AND REPAIR

ASSESSMENT CRITERIA CONTENTS CONDITIONS METHODO- ASSESSMENT
LOGIES METHODS
1. Maintenance and/or 1. Windows The students/  Lecture-  Hands-on
Diagnosis of faults is Server trainees must demonstra-  Direct
planned and prepared in Backup be provided with tion observation
line with job Feature the following:  Self-paced  Practical
requirements. 2. Proper 1. Computer instruction demonstra-
2. Tools, equipment and repairing/ systems and  Group tion
testing devices needed replacing networks discussion
for the maintenance are procedures - 1 Server  Online or
obtained and checked of different Computer Offline
for correct operation and components - Computer Lecture
safety 3. Wiring System using
technique - 1 Desktop eMaterials
3. Materials necessary to Computers
complete the work are  Use of self-
- 1 Laptop pace
obtained in accordance 2. Video,
with established Learning
Powerpoint materials or
procedures and checked Material on
against job CBLM
Plan and
requirements. prepare for
4. OHS policies and maintenance
procedures are followed and repair in
in line with job CD format
requirements. 3. Printed CBLM
5. Computer systems and on Plan and
networks for prepare for
maintenance are maintenance
checked against and repair
job/service order or 4. Learning
instructions and Management
specifications. System ( LMS)
LO2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS

ASSESSMENT CRITERIA CONTENTS CONDITIONS METHODO- ASSESSMENT

LOGIES METHODS
1. Appropriate personal 1. Operating The students/  Lecture-  Hands-on
protective equipment is System trainees must be demonstra-  Direct
used in line with Update provided with the tion observation
standard procedures. 2. Back-up following:  Self-paced  Practical
2. Normal function of Scheduling 1. Computer instruction demonstra-
computer systems and 3. Creating systems and  Group tion
networks are checked in Restore networks discussion
accordance with Point  1Server  Online or
manufacturer’s 4. Anti-Virus Computer Offline
instructions. Utility  Computer Lecture
3. Scheduled/periodic System using
maintenance is  1 Desktop eMaterials
performed in accordance Computers  Use of self-
with manufacturer’s 1 Laptop pace
requirements. 2. Video, Powerpoint Learning
materials
4. Where necessary, Material on
Maintain or CBLM
needed
repairs/replacements computer systems
are made in accordance and networks in
with established CD format
procedures. 3. Printed CBLM on
5. Unplanned events or Maintain
conditions are computer systems
responded to in and networks
accordance with Learning
established procedures Management
System ( LMS)

LO3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS AND NETWORKS

ASSESSMENT CONTENTS CONDITIONS METHODO- ASSESSMENT

CRITERIA LOGIES METHODS
1. Appropriate personal 1. Software The students/  Lecture-  Hands-on
protective equipment Issues trainees must be demonstra-  Direct
is used in line with 2. Hardware provided with the tion observation
standard Issues following:  Self-paced  Practical
procedures. 3. Network 1. Computer instruction demonstra-
2. Faults or problems Connectivity systems and  Group tion
in the computer networks discussion
systems and - 1 Server  Online or
networks are Computer Offline
diagnosed according - Computer System Lecture
to requirements and - 1 Desktop using
in line with the Computers eMaterials
standard - 1 Laptop  Use of self-
procedures. 2. Video, pace
Powerpoint Learning
3. Contingency Material on
measures are materials or
Diagnose faults CBLM
managed and of computer
implemented in systems and
accordance with networks in CD
established format
procedures
4. Unplanned events or 3. Printed CBLM on
conditions are Diagnose faults of
responded to in computer systems
accordance with and networks
established 4. Learning
procedures Management
System ( LMS)

LO4. RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEMS AND NETWORKS

ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES ASSESSMENT

CRITERIA METHODS

1. Appropriate 1. Troublesho The students/  Lecture-  Hands-on

personal protective oting and trainees must be demonstratio  Direct
equipment is used Repairing provided with n observation
in line with Techniques the following:  Self-paced  Practical
standard 2. Problem 1. Computer instruction demonstration
procedures. Solving In systems and  Group
2. Defective Emergency networks discussion
components or Situation 1 Server  Online or
parts are replaced Computer Offline
or corrected without 1 Desktop Lecture using
damage to the Computers eMaterials
surrounding 1 Laptop  Use of self-
environment or 2. Video, pace Learning
services Powerpoint materials or
3. Adjustments, if Material on CBLM
necessary are made Rectify/correct
in accordance with defects in
established computer
procedures systems and
4. Unplanned events networks in CD
or conditions are format
responded to in 3. Printed CBLM on
accordance with Rectify/correct
established defects in
procedures computer
systems and
networks
4. Learning
Management
System ( LMS)
LO 5. INSPECT AND TEST THE COMPUTER SYSTEMS AND NETWORKS

ASSESSMENT CONTENTS CONDITIONS METHODO- ASSESSMENT

CRITERIA LOGIES METHODS
1. Final inspections 1. Testing The students/  Lecture-  Hands-on
are undertaken to Methods and trainees demonstration  Direct
ensure that the Procedures must be  Self-paced observation
testing conducted 2. Documentation provided instruction  Practical
on the device and Making with the  Group demonstration
conforms with the Reports following: discussion
manufacturer’s 1. Computer  Online or
3. Waste systems and
instruction/ Management Offline Lecture
manual networks using
2. Computer 1 Server eMaterials
systems and Computer  Use of self-
networks are 1 Desktop pace Learning
checked/tested to Computers materials or
ensure safe 1 Laptop CBLM
operation. 2. Video,
Powerpoint
3. OHS standards Material on
and 5S principles Inspect and test
are followed the computer
according to systems and
enterprise policies networks in CD
4. Work site is format
cleaned and 3. Printed CBLM
cleared of all on Inspect and
debris and left in test the
safe condition in computer
accordance with systems and
company networks
procedures 5. Learning
5. Excess Management
components and System ( LMS)
materials are
disposed of based
on WEEE
directives and 3Rs
waste
management
program.
6. Report is
prepared and
completed
according to
company
requirements