Professional Documents
Culture Documents
Aerodrome Operational
Management
After conducting 99
APEX in Safety
reviews around the
globe, the most
common opportunity
for improvement is
Operational
Management.
Aerodrome Certification
⋅ Bureaucracy?
Example
⋅ Airport Operator
• We submitted the aerodrome manual to the CAA but they have not
come back with comments
• Our concession contract does not stipulate the required investment for
runway strip, RESA and other important projects
•Runway strip
Who is accountable?
Few years later
Example
⋅ Airport Operator
• We submitted the aerodrome manual to the CAA but they have not
come back with comments
• Our concession contract does not stipulate the required investment for
runway strip, RESA and other important projects
•Runway strip
Example
Within 3 months
⋅ Bureaucracy?
Integrated Operations Control Centre
(IOCC)
Airport Operator Control Centre (AOCC) // Airport Operations Centre (AOC)
• Stand allocation
• Maintenance
• Security
• CCTV
• Airlines
• Baggage handling system
• Ground handlers
• Immigration & Customs
• Emergency response
Operational coordination and integration
Bangalore International Airport
• To improve the daily reporting and problem solving process (events, incidents, accidents,
trouble calls, etc.) as well as a need to provide an integrated overview of airport operations,
manage and monitor the performance of common airport resources (Check-in counters, gate
assignment/PLB, baggage carrousel, etc.), coordinate the deployment of Ad-hoc resources
where needed and report/notify key information to the duty managers, without delay, for rapid
and effective decision making, a 24/7 Operations Control Centre (OCC) with adequate Duty
Managers, must be implemented.
• With the implementation of an OCC, all events, incidents/accidents and trouble calls will be
reported to one number/one center which will channelize them to the appropriate department
for dealing with each situation.
• The OCC will also be integrated to the Maintenance Management System (MMS) through an
integration process/management software. This will allow the OCC to collect and share data
with the facilities manager for further analysis and to measure the performance of our existing
and critical facilities.
FOD Management
FOD Management
• FOD control
programme
• Awareness
• Training and education
• Prevention measures
• Detection
• Removal
• Evaluation
FOD Management
• Records/documentation
The SMS seeks to proactively contain or mitigate risks before they result in
aviation accidents and incidents.
SMS acft
maintenance
SMS Airlines
-Hazard Identification
-Accident & Incident
notification
-Safety promotion
SMS SMS
SSP CAA Handlers
ATC
Safety Performance Indicators
Safety Key Performance Indicators (KPIs) are a tool to gather safety data and
monitor and assess safety performance.
How to develop KPI’s:
Developing Safety KPIs can be They should be:
difficult. It is essential to ensure • Related to the safety objective they aim to indicate
that there is a direct relationship • Selected or developed based on available data and
between the indicator and safety. reliable measurement
The basis for developing an • Appropriately specific and quantifiable; and
indicator is to ensure that:
• realistic, by taking into account the possibilities and
• It is understandable and constraints of the organization
meaningful for safety
management
• It can be validated and it is
possible to monitor
• The data to support the
indicator is available and can
be subject to quality
• control
• It is unambiguous and self-
explanatory
Safety Performance Indicators
2.5
2
Incidents/Accidents
1.5
0.5
0
January February March April May June July August September October November December
www.aci.aero/apex
Safety Promotion
• List of Equipment
• Is it Adequate ??
• Training
• Checking of
equipment
• Consider Temp.
Threshold
⋅ Aprons are often the most congested and busiest areas of an airport. They are
home to demanding and complex activities that are carried out under severe
space and time constraints.
⋅ Airport Operations personnel will probably spend the majority of their time
dealing with Apron issues rather than Runway/Taxiway issues, however, apron
areas are the least regulated. Globally, there are no uniform regulations.
⋅ ACI provides guidance material and best practices for apron management.
SARPs and Guidance Material
Some of the available SARPs and Guidance Material:
• Constant change
WELL-DESIGNED APRON
• Enable personnel and equipment to move safely and efficiently around aircraft during
servicing between operations;
• Accommodate the safe, secure and orderly handling of passengers, baggage and
cargo; and
• Aircraft Stand
• Apron Taxiway:
• Self-manoeuvring methods
• Taxi-in/Pushback
Configurations
Apron Markings
www.aci.aero/apex
Apron Markings
www.aci.aero/apex
Apron Markings
Vs
No Parking Area
Or
Apron Markings
Removal of markings
www.aci.aero/apex
Apron Markings
• Direction to stand markings
• What is tolerable?
Apron Markings / Design
• General aviation
Markings Plan
• Surface preparation
• Glass beads
• Marking procedures
• Layouts?
• Drawings and
specifications?
• Inspections before and
after?
ACI Apron Markings and Signs
Handbook
Ground Handling
Overview
• There are significant numbers of aircraft damage and personal injury accidents, with
consequent costs and delays to aircraft which may, in some cases, involve the airport’s
reputation;
• Airport operators generally have oversight responsibility over the safety of activities on the
apron areas
• The responsibilities and liabilities, between ground handling service providers, airport
operators and airlines, are not always clearly established; and
• The performance, regularity and efficiency of ground handling operations have a direct
impact on the overall performance of the airport operations and an airport’s capacity.
GHSP and SMS
Standards and
Ground handling service Airport operators should recommendations for
providers operating at an provide a license or ground handling service
airport should develop and concession to any third providers should be
maintain a safety party ground handler that developed and monitored
management system. operates on the airport. by industry regulatory
bodies.
Ground Handling
Safety Oversight
Licensing
• Airport operators should provide a license or
concession to any third party ground handler that
has been granted access to operate on the airport.
• This license should detail and govern the
relationship between the airport operator and the
ground handling service provider.
• The license should as a minimum cover:
• Safety, security and environmental oversight and
responsibilities
• Liability and responsibility
• Insurance requirements
A standardized list of
• Services provided items included in an
• Performance standards and airport license is
service levels included in the white
• Cost recovery paper.
• Penalties A standard template
• Compliance with airport will be developed in
regulation
a second phase.
• Equipment
Ground Handling
Certification
Tendering Process
Challenges
Challenges
Regulatory
• Reduce risks associated with vehicle driving on the apron airside) to an acceptable
level as part of the airport’s SMS
• Minimize damage or injury to persons, aircraft and equipment in the apron area
Airside vehicle operations permit
Airport operators have the overall responsibility:
– Management of the operation of ground vehicles (airside)
– Acceptable condition of all vehicles
– Vehicle licensing system
– All aspects of vehicle and driving standards
Airside vehicle permit
Granting a permit
• Exercise better control of • All permits should be given for a giver period of time
the number of vehicles • Permits should be colour-coded to access to a specific
and/or mobile equipment area (e.g., cargo apron, general aviation, manoeuvring
units operating airside; area, etc.)
The programme
The primary role of a runway safety team is to advise relevant operators and
service provider's management and operational staff on prevailing local
conditions on the runway, taxiways and adjacent areas, other issues of concern
and develop mitigating measures and solutions to identified issues
RST Meetings
Frequency of meetings
Others:
• CAA
• Subject matter experts (meteorologists, ornithologists, Pilot’s participation is of
accident investigation authority, etc.) (upon invitation); great importance for the
• Military operator (if applicable, based on joint use of RST
the airport or other military roles)
Example
ATTENDEES Designation & Organisation
BIAL
∂ Mr Glen Wilson ∂ VP CE & Ops
∂ Gp Capt TA Sreenath (Retd) ∂ GM Aviation Safety & EBCM,
∂ Mr Shaji PJ ∂ GM Airside Maintenance
∂ Dr KJ Devasia ∂ DGM E&BCM
∂ Mr Satya Subramaniam ∂ DGM Aviation Safety
∂ Mr Selvaraj Arumugam ∂ DGM ARFF
∂ Lt Cdr Pushpa Pandey ∂ AGM Airside Ops
∂ Mr Anoop Kumar ∂ Sr Manager Airside Ops
∂ Mr Vinayan M ∂ Sr Manager Airside Ops
∂ Mr Chiranjib B ∂ Sr Manager ERM
∂ Mr Gireesan M ∂ Deputy Manager Av Safety
AAI
∂ Mr VSP Chinson ∂ GM (ATM),AAI
∂ Mr MM Yaseen ∂ JGM (ATM), AAI
∂ Ms Jabira M Yaseen ∂ JGM (ATM), AAI
∂ Mr Sidharth Shresth ∂ JGM (ATM), AAI
∂ Mr Anil Kumar S ∂ JGM (CNS), AAI
Indigo
∂ Mr SPS Narli ∂ Associate Director-ATM, Indigo
∂ Capt Atul Bhatia ∂ Flt Ops, Indigo
Blue Dart
∂ Capt Akshay Jadhav ∂ Flt Ops, Blue Dart Aviation
Jet Airways
∂ Mr KS Srikanthan ∂ Manager Line Maintenance, Jet Airways
Air Asia
Maintain:
• Hazard registry
• Safety events
• Suggested corrective
actions
Example of topics
that should be
included in the
RST
RST
Example of topics
that should be
included in the
RST
RST
Example of topics
that should be
included in the
RST
Airside driving
simulator at BRU
Wildlife basics
PPT 2.86
Wildlife basics
PPT 2.88
Overview of roles & responsibilities for
wildlife control
Airport operator
Pro-active
management
Wildlife State/airport
Supervisor/Officer bird/wildlife
/Bird Patrol strike committee
Person responsible for
airport bird/wildlife strike
control Managment
PPT 2.89
http://www.icao.int/safety/Pages/USOAP-Results.aspx
Aerodrome Wildlife Organizational Structure
The typical organizational structure that can be used for a Wildlife
Hazard Management Plan (WHMP).
• A detailed hazard description, identifying wildlife species and associated habitats that
influence the size and behavior of wildlife populations in the area
• An assessment of the probability of a wildlife strike with each particular species, taking into
consideration the current mitigation procedures in place and seasonal factors
• Consideration of the species involved, including size and numbers (e.g. solitary or in flocks)
and an assessment of the likely (aircraft damage) severity of the outcome of a wildlife strike
• An assessment of the frequency of serious multiple wildlife strikes;
• The determination of the acceptability of the level of risk by summing the probability and
severity, based on a probability/severity matrix, such as that illustrated in Figure 1 (where the
colors red, yellow and green depict unacceptable, marginal and acceptable risks)
• The identification of management options for marginal and unacceptable risks
• The development, implementation and monitoring of an action plan to eliminate, reduce or
mitigate unacceptable risks.
http://canadianbirdstrike.ca/wildlife-risk-analysis-program/
Wildlife
Wildlife Assessment
Development of a risk
matrix to quantify the risk by
species (or species guilds)
Wildlife
Expelling and deterring wildlife
98
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