2018-11-14 Quick Setup and Operation Manual-GZM&GZC&C PLUS

Quick Setup and Operation Manual
GZM&GZC&C PLUS
Gongzheng Group Co., Ltd.
2018-11-14
GZM GZM+
GZC C Plus
Thank you for purchasing Gongzheng inkjet printer. This user manual is intended for GZM，
GZM+& GZC series inkjet printer with Starfire 1024 print heads. Please read this manual carefully
and thoroughly before installation and operation. Please store this manual in a safe place for future
reference.
© 2018 Gongzheng Group Co., Ltd.

Revision History
Version No. Date Revised by  Description

Ver 2.0 2014-12-19 GZ Service Team  Second version of the manual
 New head mounting
Ver 2.1 2015-05-19 GZ Service Team  PhotoPRINT 11
 Maintenance
Ver 2.2 2015-10-24 GZ Service Team 
Ver 3.0 2017-07-08 GZ Service Team  Using guide for GZM+ and GZC
2018-11-14  Additional information for GZM+ ,

Ver 3.1 GZ Service Team
GZC and C Plus
Disclaimer and Copyright
 This manual is for personal use only. Any copying or transferal of this manual in whole or
in part without the prior written permission of Gongzheng Group Co., Ltd. is prohibited.
 The operator should read through this manual completely. If possible, the operator need
to participate in an enhance training in our factory or local distributor site.
 Gongzheng Group Co., Ltd. will be not liable for any kind of implied or expressed
warranty or warranty liability for the content of this manual.
 Gongzheng Group Co., Ltd. will not be liable for any misprints, misstatements or
omissions. If you find any misprints, misstatements or omissions, please inform us.
 Gongzheng Group Co., Ltd. will not be responsible for any loss or damage caused by
using non-approved parts, improper operations.
 Gongzheng Group Co., Ltd. will revise/update this manual and the specification of this
product without any prior notification.
 Please contact the local distributor if you suspect an error or an unclear point.
Content
1. Safety Instructions ..........................................................................................................1
1.1. Symbols ....................................................................................................................... 1
1.2. Safety instructions ........................................................................................................ 1

2. Printer Overview .............................................................................................................6
3. Setup Guide ..................................................................................................................10
3.1. Included items ............................................................................................................ 10
3.2. Unpack and install the printer ..................................................................................... 13
3.2.1. Installation environment .............................................................................................. 13
3.2.2. Installation Space ....................................................................................................... 13
3.2.3. Unpacking and assembling ......................................................................................... 14
3.3. Connect the power cable and turn on the printer ........................................................ 32
3.3.1. Power supply requirement .......................................................................................... 33
3.3.2. Connecting the Power Cable ...................................................................................... 33
3.4. Installing the software ................................................................................................. 36
3.4.1. Recommended System Requirements ....................................................................... 36
3.4.2. Installing the control software ..................................................................................... 37
3.4.3. Install the USB dongle driver ...................................................................................... 39
3.4.4. Installing the Printer driver .......................................................................................... 42
3.4.5. Factory Mode ............................................................................................................. 45
3.4.6. Open PrinterManager ................................................................................................. 49
3.4.7. Software Version ...................................................................................................... 50
3.4.7.1. Toolbar ...........................................................................................50

3.4.7.2. Quick setting bar ............................................................................53
3.4.7.3. Status Area ....................................................................................53
3.4.7.4. Information Area .............................................................................53
3.4.7.5. Job List Area ..................................................................................53
3.4.8. Status Bar................................................................................................................... 54
3.4.8.1. Error List ........................................................................................54
3.4.8.2. Main Menu .....................................................................................54
3.4.9. Setup PhotoPRINT ..................................................................................................... 67
3.4.10. 4.7.1. Installing PhotoPRINT 10 ........................................................................... 67
3.4.11. 4.7.2. Installing PhotoPRINT 11 ........................................................................... 74
3.4.12. 4.7.3. Set up devices and import ICC profiles ...................................................... 85

3.5. Loading media ............................................................................................................ 88
3.5.1. Supported media ........................................................................................................ 90
3.5.2. Load one roll of media ................................................................................................ 90
3.5.3. Load two rolls of media ..................................................................... 错误!未定义书签。
3.5.4. Set the heaters ........................................................................................................... 99
3.5.5. Adjust the vacuum of printing platen ......................................................................... 103
3.5.6. Thermal fans .................................................................................... 错误!未定义书签。
3.6. Filling ink .................................................................................................................. 107
3.6.1. Gongzheng Negative Pressure Ink Delivery System (Gntek) .................................... 107
3.6.2. Adjusting negative pressure...................................................................................... 110
3.6.3. Clean up Ink Delivery System ................................................................................... 112
3.6.4. Print heads installation.............................................................................................. 115

3.6.4.1. Unpack Starfire print head ........................................................... 115
3.6.4.2. Adjust the carriage height ............................................................122
3.6.5. Filling ink .................................................................................................................. 124
4. Calibration Wizard .......................................................................................................126
4.1. Print head mounting ................................................................................................. 127
4.2. Mechanical Check .................................................................................................... 127
4.2.1. Angle Check ............................................................................................................. 128
4.2.2. Vertical Check .......................................................................................................... 131
4.2.3. Nozzle Check ........................................................................................................... 134
4.2.4. Cross Check ............................................................................................................. 134
4.3. Software calibration .................................................................................................. 135
4.3.1. Horizontal ................................................................................................................. 135
4.3.2. Step .......................................................................................................................... 136
4.3.3. Vertical ..................................................................................................................... 138
4.3.4. Overlap ..................................................................................................................... 138

5. Printing ........................................................................................................................139
5.1. Inspections before printing ........................................................................................ 139
5.2. Rip a printing job in PhotoPRINT .............................................................................. 139
5.3. Printing a job by PrinterManager .............................................................................. 146
5.4. After use ................................................................................................................... 148

6. Maintenance ...............................................................................................................150
6.1. Cleaning ................................................................................................................... 150
6.2. Print head maintenance ............................................................................................ 151
6.2.1. Preventing missing nozzles while the printer is idle .................................................. 151
6.2.2. Preventing nozzle clog while the printer is power off ................................................. 151
6.2.3. Preventing nozzle clog for a used print head ............................................................ 151
6.3. Mechanism Maintenance .......................................................................................... 153
6.3.1. Linear guide Maintenance ........................................................................................ 153

1. Safety Instructions
This chapter contains detail safety notes to prevent injury or damage. In order to use this
printer properly and efficiently, please carefully read and obey the following content.
1.1. Symbols
We use the following symbols to grade the alerts in this manual and the warning labels on
the printer.
Failure to observe this symbol may result in severe injuries or even

CAUTION death to personal.
Failure to observe this symbol may result in damage or injuries.
WARNING
The triangle symbol means warning or important instruction.
The symbol on the left means the action is prohibited, you must never do it.
The symbol on the left means the action must be taken.
1.2. Safety instructions
In order to use the printer safely and properly, the notes below must be followed.
Installation and operation
WARNING
Don’t install the printer in the following places.
●On a shaky stand
●Slanting location
●Exposed to direct sunlight
●High R.H./Temperature Recommended ambient (Temperature: 15~30℃, R.H.:
30~ 70%.)
● Dusty place
1 / 121
Please follow the instructions described in this manual. Don’t allow anyone who is
unfamiliar with the printer to operate it.
Be sure to lock the casters of the printer.
Don’t climb or lean on the printer,
Be sure the carriage is at home position or capping station while moving the
printer.
Keep the printer away from the children.
Don’t operate the printer when you are tried or drunk.
Don’t move the printer during printing, or it will result in electric shock or
malfunction
Use genuine accessories.
Power off the printer before you remove, replace or clean the components.
Caution
Be careful while handling with the mechanical components. Improper operation

may cause your fingers, hands or feet be caught.
Operate the printer in a well-lit and clean place.
Never place other items on the printer, especially the liquid container such vase or
in bottles. It may result in fire, electric shock or malfunction.
Never modify or disassemble the printer or its components, or it will result in fire,
electric shock or malfunction.
Don’t remove, replace or clean the components, media or ink during printing.
2 / 121
Electric and Fire
WARNING
The power supply should compiles with the required voltage, current and
frequency of the printer.
Be sure to power off the printer while handling with the electrical components.
Don’t operate the printer by wet hands.
Don’t operate the printer in a moist place.
Keep the printer away from the inflammable or ignition source.
Be sure to use the power cable supplied with the printer.
Properly handle with the electrical components. Never use damaged electrical
components, such as broken power cable.
Connect to the ground including the printer and the computer.
Do not connect a ground wire to the following items.

● Gas pipe, There is a possibility of ignition and explosion.
● Ground wire of telephone cables and lighting rods. Heavy current might flow
whenever a lightning strikes.
● Water pipe or faucet.
Caution
Please employ ESD measures while handling with electrical components.
If sparking, smoke or burning odor is observed, unplug the power cable

immediately and call for after-service. If you continue using the printer, it may
result in fire or electric shock.
3 / 121
Don’t operate the printer if foreign objects or liquid come into the printer. It may
lead to electric shock and fire. Immediately power off the printer, unplug the power
cable, and contact the distributor for support.
Pay attention to the following points while handling the power cable.
● Don’t allow the power cable to get wet.
● Don’t put heavy objects on the power cable.
● Don’t bend, twist or pull the power cable with undue force.
● Don’t store the power cable in a cold or hot place.
● Clean the dust on the plug if there is.
If the printer is not used for a longer time, be sure to pull out the power plug from
the outlet.
Ink
WARNING
Keep ink away from children.
Keep ink away from inflammable or ignition source.
Don’t press or stab the ink bottle and cartons with undue force.
Don’t mix it with other brand/type of ink or other liquid.
Don’t drink or sniff ink.
If you touch hands or skin, immediately wash your hands or skin with clean
running water.
If you get ink in your mouth or eyes, immediately wash your mouth or eyes with
clean running water, and then consult a physician.
Caution
Store it in a cool and ventilated place. Avoid high/low temperature or direct

sunlight.
4 / 121
Use it up as soon as possible after opening.
Working ambient temperature: 15~30℃, related humidity: 30~70%
Media
WARNING
While handling with heavy media, two or more persons are required.
Keep the media away from inflammable or ignition source.
Never use the thermolabile media.
Never use the media with bent tube.
Never use the crumpled media.
5 / 121
2. Printer Overview
GZM:
Front view
Rear view
No. Name Function

1. Display Connect it with host computer (Not supplied).
2. Emergency button Power off the printer for maintenance or emergency.
3. Servo release button Turn off to easily move the carriage by hand.
4. Host computer chamber Place host computer inside to save space.
5. Keyboard tray Place keyboard and mouse on it.
6. Control panel Use this to control heaters, platen vacuum and LED
tapes.
7. Tension bar It maintains uniform tension for media during taking up.
8. Lace bar Keep media closed to the extended heater and prevents
it touching the thermal fans.
9. Take-up roller Pass it through a media tube (core) to take up the
printing.
6 / 121
10. Printing platen The path over which the media passes for printing.
Vacuum fans flatten the media and mid heater helps fix
the ink.
11. Thermal fans Use them to speed up drying of the ink especially in
production mode.
12. Left Cover Open it to perform maintenance.
13. Front cover Open it to load media, check printing and adjust carriage
height.
14. Right cover Open it to cap print heads when the printer is not used.
15. Pressure bar It works together with the rubber roller to feed media.
16. Rubber roller It drives the media by friction.
17. Media holder Insert it into the media tube (core) to hold the media.
18. Holding rollers It holds up the media.
19. Support leg It supports the holding rollers.
20. Rear cover Open it to perform maintenance.
21. Caster It is used to lock/ move printer.
22. Waste Ink Bottle This collects waste ink.
23. Power switch It is used to power on/off the printer.
24. Power socket It is used to connect the printer to electric outlet.
GZM+:
Front view
Rear view
7 / 121
GZC:
Front view
Rear view
C Plus
Front view
8 / 121
Rear view
9 / 121
3. Setup Guide
This chapter introduces how to setup and assemble the printer.
3.1. Included items
The following items should be packed together with the printer. If you find some items
are missing, please contact local distributor for help.
GZM:
NO Description Quantity Note

1. Ink-jet Printer 1
2. Photoprint 1 English
3. Control console software 1
4. User’s manual 1
5. Ink 5L 4Blts CMYK
6. Cleaning Liquid 5L 1Blts
7. USB cable 1 With earth wire
8. Print head cable 2/4
9. Cross screwdriver 2 (3*50)(5*75)
10. Straight screwdriver 2 (3*50) (6*23)
11. Inner hexagon screw 5 M6*16 With washer
12. Flat head screw 2 M4x6
14. Inner hexagonal spanners 1set S(1.5/2/2.5/3/4/5/6/8)
15. Open spanner 2 (12*14/17*19)
16. Tube 2m (4*6)
17. Power socket 2 16A
18. Magnetic valve 1 1032-32
19. Ink pump 1
20. Steel tray 1
21. Grease gun 1
22. Waste ink bottle 1
23. Steel pipe for 5L 10
24. TC-SZ snap hook 4
25. TC-SZ snap hook 2 8
26. Cushion pad for cover 5
27. Single Way Valve 4
28. Set Screws 4/8
10 / 121
GZM+:
NO DESCRIPTION QUANTITY NOTE

4. Ink 5L 4Blts CMYK
5. Cleaning Liquid 5L 1Blts
8. Cross screwdriver 2 (3*50)(5*75)
9. Straight screwdriver 2 (3*50) (6*23)
10. Inner hexagon screw 5 M6*16 With washer
13. Inner hexagonal spanners 1set S(1.5/2/2.5/3/4/5/6/8)
14. Open spanner 2 (12*14/17*19)
15. Tube 2m (4*6)
16. Power socket 2 16A
17. Magnetic valve 1 1032-32
18. Ink pump 1
19. Steel tray 1
20. Grease gun 1
21. Waste ink bottle 1
22. Steel pipe for 5L 10
23. TC-SZ snap hook 4
24. TC-SZ snap hook 2 8
26. Single•Way•Valve 4
27. Set Screws 8
GZC:

3. Dongle 1
6. Print head cable 2
7. Cross screwdriver 3 (3*50)(5*75)(6*23)
8. Straight screwdriver 1 (3*50)
9. Inner hexagon screw 5 (M6*16)
11 / 121
11. Stainless Inner hexagon screw 4 (M3*8)
12. Inner hexagonal spanners 1 S(1.5/2/2.5/3/4/5/6/8)
13. Open spanner 3 (12*14/17*19)(22*24)
14. Soft tube 2m (4*6)
15. Steel tray 1 (32*27)
16. Grease gun 1
17. Waste ink bottle 1 5L
18. Steel pipe for 5L 4 (4*320)
20. Set Screws 4
21. Capping Liquid 1 500ML
22. Gasket 8 (2*8)
23. Power Cable 1
24. Ink pump 1 3112
25. Tube connector 2 (5*8)
※Please make sure the above are included, if any items are missing, please contact local
distributor! Packing list is liable to change without prior notice.
C Plus:

28. Dongle 1
32. Cross screwdriver 3 (3*75)(5*75)(6*38)
33. Straight screwdriver 1 (3*75)
36. Stainless Inner hexagon screw 4 (M3*8)
37. Inner hexagonal spanners 1 S(1.5/2/2.5/3/4/5/6/8)
38. Open spanner 3 (12*14/17*19)(22*24)
39. Soft tube 2m (4*6)
40. Steel tray 1 (32*27)
41. Grease gun 1
42. Waste ink bottle 1 5L
43. Steel pipe for 5L 4 (4*320)
45. Set Screws 4
46. Capping Liquid 1 450ML
47. Gasket 8 (2*8)
48. Power Cable 1
12 / 121
49. Ink pump 1 3112
50. Tube connector 2 (5*8)
※Please make sure the above are included, if any items are missing, please contact with
your local dealer! Packing list is liable to change without prior notice.
3.2. Unpack and install the printer
3.2.1. Installation environment
Install the printer in a suitable location. Unsuitable location may result in an accident, such
as injury, fire or electrical shock.
1) Install the printer in a location which is even, stable and able to bear the printer.
2) Never install the printer outdoors or in a high humidity location.
3) Keep the printer away from the flammable object or combustion source.
4) Install the printer in a clean and bright location.
5) Install the printer in a ventilated location.
6) Temperature: 15~30℃, Humidity: 30~ 70%.
3.2.2. Installation Space
Please evaluate the space of the installation location to make sure the printer can be
operated conveniently.
GZM is 4800×1000×1500(mm), GZM+ is 4660×960×1250(mm), GZC is 4790×1230×
1460(mm) ,C plus is the space 4840×1195×1530(mm) below are recommended to operate
them.
Bird view:
Front view:
13 / 121
3.2.3. Unpacking and assembling
1) Open the printer box using hammer and open spanner (14mm).
2) GZM/GZGZM+/GZC is very heavy (Net. Weight is 915kgs/1115kgs/890kgs), so it is
recommended to use a forklift to carefully unload it onto the floor. Notes: Please pay
attention to the forklift position, there are two beams on the bottom for forklift as showed
below.
Beams for forklift

3) Take out the accessories and tools in the box and put them beside for easy access.
4) Peel off the plastic wrapping foil on the printer. This foil is used to prevent the printer from
scratching and humidity during transportation. Please store it in a safe place for future
use.
5) Remove the desiccant bags in the printer, they are used to absorb the moisture in the
box to prevent the printer from rusty.
6) Remove the plastic wrap on the linear guide way and clean away the anti-rust oil on it.
7) Move the printer to an appropriate location and lock down the casters.
8) Assemble the printer by following explosive views.
GZM
Front (unassembled):
14 / 121
Take-up assembly L
Keyboard tray
Tension bar Take-up roller Lace bar

Take-up assembly R
Front (assembled):
Keyboard tray
Lace bar
Take-up assembly L
Tension bar Take-up roller

Take-up assembly R
Rear (unassembled):
15 / 121
Support leg
Rear (assembled): Media holder (4 pcs)
Support leg
Media holder (4 pcs)
GZM+
Front:
16 / 121
Taking up part
Left
Air shaft
Keyboard tray
Taking up part
Right (including
the motor box)
Rear：
Waste ink bottle
Media holder Left
Media holder Middle

Media holder Right
Ink bottle tray Roller support
GZC
Front:
17 / 121
Taking up part
Left
Taking up part
Air shaft Right (including
the motor box)
Keyboard tray
Rear:
Waste ink bottle
Media holder Right
Ink bottle tray Media holder Left Roller support
9) Install the media holder of GZM+ and GZC.

Insert the media holder into its sliding seat and rotate the bolt moderately to fasten the media
holder on the sliding seat. You can move the media holder with sliding seat on the sliding bar
at this moment. Also you can screw the bolt more until the media holder and sliding seat are
locked on the sliding bar.
18 / 121
Media holder Left
Sliding bar
Sliding seat
The screws on the media holder as showed below can be used to lock the end cap. Lock the
end cap for light media like vinyl and unlock it for heavy media like banner.
End cap
10) Install the middle media holder of GZM+. This is the dual rolls option only for GZM+
Insert the middle media holder into its seat and rotate the bolt moderately to fasten the
media holder on the seat. You can remove the media holder by release the screws on the
seat for the media which is wider than 1.52 meter. The end cap on this media holder cannot
be move to the low position.
Bolt
Sliding bar
Seat
19 / 121
C Plus:
1. Included Items
Upper Body (1) Left Leg (1)
Cross Beam (1) Right Leg (1)
Cross Beam with Media Isolator (1) Ink Supply System Box (1)
Media Roll Holder (1) Ink Supply Unit (1)
Media Drive Roller (1)
Feeding Board Box (1)
20 / 121
Press Bar (1)
Ink Mist Collector Bracket

(1)
Air Shaft (1)

Ink Mist Collector (1)
Feeding Board Clamp (1)

Dancer Bar (1)
Media Drive Roller Clamp Media Holder (2) Ink Bottle Bracket (1)
(2)
Feeding Motor Box Cover Media Roll Holder End Cover Waste Ink Bottle Bracket
(1) (1) (1)
21 / 121
Left IR Drier Bracket (1) Right IR Drier Bracket (1) Home Position Metal Plate
(1)
2. Assembling and installation

1) Install the stand
a. Assemble the Left Leg, Cross Beam and Right Leg
Right Leg
Cross Beam
Infrared Sensor
Left Leg
b. Install the Cross Beam with Media Isolator
Cross Beam with Media

Isolator
c. Turn over the stand and install the infrared sensor on the Cross Beam.
22 / 121
2) Assemble the Upper Body and the stand.
a. Move the upper body from the wood box by forklift.
b. Install the Upper Body onto the Stand.
23 / 121
3) Install other parts of the Stand.
a. Install the Ink Supply System Box.
b. Install the Ink Supply Unit in the Ink Supply System Box and connect the tubes and
pumps according to the colors.
24 / 121
c. Install the Ink Bottle Bracket. The screws are on the Left Leg.
d. Install the Feeding Board Box.
e. Install the Ink Mist Collector Bracket and the Ink Mist Collector. Connect the ink mist
collecting tube on to the Ink Mist Collector.
Ink Mist Collector Bracket
Ink Mist Collector
f. Install the Waste Ink Bottle Bracket
25 / 121
4) Install the feeding system.
a. Install the Media Roll Holder.
Media Roll Holder
b. Install the two Media Holders. They face each other.
c. Install the Feeding Motor Box Cover and Media Roll Holder End Cover
d. Install the Media Drive Roller and lock it with the clamps.
26 / 121
e. Install the Press Bar
Press Bar
5) Install the Taking Up System

a. Install the Dancer Bar
27 / 121
Dancer Bar
b. Install the Left Holder and Right Holder for the Air Shaft
c. Install the Air Shaft.
Air Shaft
6) Install the IR Drier

a. Install the Left Bracket and Right Bracket for the IR Drier
28 / 121
Right
Left Bracket Bracket
b. Install the IR Drier
IR Drier
7) Install the Home Position Metal Plate

Install the Home Position Metal Plate, it is under the waste ink tray at the home position.
Home Position Metal Plate
3. Connections
1) Connect the wire for the vacuum fan of the ink mist collector and the power wire for the
feeding board.
29 / 121
Connect the wires for the
feeding board
Connect the wires for the

vacuum fan
2) Connect the tubes from the solenoid valves to ink filters by colors.
Ink filter
Solenoid
valve
3) Connect the long flex cable to the ink supply board.
30 / 121
4) Connect the right tubes (the one which doesn’t have the single way valve) of the
recirculation pumps to the ink filters by colors.
Right tube
Connect to the ink filters

Recirculation pump
5) Connect the left tubes (the one which has the single way valve) of the recirculation
pumps to hard ink tubes from the chain by colors.
Left tube Hard tube from the chain
Connect the tubes
Recirculation pump
11) Inspect all the electric connections and tube connections in the printers to check if there
is any disconnection or loose connection.
12) Put a pair of fitter levels on both sides of the printing table. Please note the fitter levels
must be put on the position where there are more screws.
31 / 121
13) If the printer is not in level, please adjust the printer feet until it become level, see below
figure.
14) Adjust the feet of the taking up system until it stands firmly on the ground.
3.3. Connect the power cable and turn on the printer
WARNING: Be sure the printer is connected to ground before connecting the power
cable.
32 / 121
WARNING: Be sure to turn off the main power switch before connecting the power
cable.
WARNING: Be sure that electrical outlet complies with this machine's ratings such as
voltage, frequency and current.
3.3.1. Power supply requirement
Here are the power supply requirements for different models.

Model Power supply requirement
GZM/GZM+ Single phase 220V,13 A for printer, 16.73A*2 for 2
thermal fans/IR driers
GZC Single phase 220V, 13 A for printer, 16.73A for 1 thermal
fan
3.3.2. Connecting the Power Cable
1) Turn off the emergency button on either side.

2) Firmly insert the printer power cable to the power socket of the printer as below figure.
GZM’s power socket is at the right side when you face the backside of the printer and the
power socket of GZC/GZM+ is at the left side.
3) Insert another end of the power cable (power plug) to electrical outlet (single phase 220V,
13A or more).
4) Pull up the main power breaker to as above. On GZM, the emergency button is used as a
power switch for turning on/off the printer. On GZM+/GZC, the emergency button only
controls the AC power for the servo motor and there is a power button at the right side for
turning on/off the printer.
GZM:
33 / 121
Emergency button
GZM+: GZC:
5) Turn off the servo release button and move the carriage to from left to right by hand to
check whether the carriage can move smoothly or not. If the carriage cannot move
smoothly, please contact local distributor for help.
3.3.3. Install the monitor and PC
1) Install the monitor firmly on to the arm of the printer as below (screws are not supplied).
34 / 121
2) Place the PC in the leg of the printer.
3) If your monitor and PC input power is AC220V, please connect its power cable to the
AC220V power outlets in the leg as below. There are 3 sockets here.
4) Place the mouse and keyboard on the keyboard tray.
35 / 121
3.4. Installing the software
The following are instructions for installing Gongzheng printer control software –
PrinterManger for GZM/GZM+/GZC. With the Printer Manager, you can operate the printer
to print and also perform maintenance.
3.4.1.Recommended System Requirements
Before installing the software, please read the hardware requirements below. For optimal
performance, we suggest that your system meet the recommended requirements. As with all
computer software, systems with faster processors, more RAM, and greater amounts of
storage space allow you to work with larger files and keep your processing time to a
minimum.
Operating System Windows
Processor I5 Processor more better

RAM 4 GB
Install Space 1 GB
Working Disk Space 50 GB(NTFS format)
Operating System Windows 7

Windows 8
Windows 10
Video 1024 x 768 resolution monitor with 16 bit color or better
DVD-ROM Drive (GZM)

Others Available USB port for PrintManager key (GZM+& GZC)
Available USB port for RIP software key
36 / 121
Available USB port for the printer
3.4.2.Installing the control software
To install the software, you must have Administrator privileges to avoid any unexpected
errors during installation and running.
1) Insert the Gongzheng Control Software Installation CD into DVD-ROM Drive or plug in
the Gongzheng Control Software USB disk. If you don’t have CD or it is damaged, please
ask local distributor for help.
2) Double click SetupPrinterManager.msi to start installation. If you are installing using
USB disk, please find the right folder for GZM/GZM+/GZC.
3) A welcome window will appear. Click Next to continue.
4) Use the default installation path or choose a folder you prefer. We recommend the
default. Select “Everyone” or “Just me” and click Next to continue.
37 / 121
5) Click Next to continue the installation.
6) The installation is processing, which will take a few minutes.
38 / 121
7) Click Close to complete the installation.
3.4.3.Install the USB dongle driver
USB Dongle stores the passwords of Printer Manager to allow to you operate the printer. So
before you using the PrinterManager, make sure to install its driver. The following procedure
describes the installation in WIN 7. In XP, you just need to execute “DriverInstall.exe” in the
folder named “DriverInstall_key” to install the driver.
1) Inert the USB dongle to the computer.
2) Right click “Computer” icon and choose “Properties” in the drop-down list.
39 / 121
3) Click “Device Manager” on the left area.
4) Right click the item “Elite 4 2…” with the exclamation mark and choose “Update Driver
Software”.
5) Choose the second option “Browse my computer for driver software” in the dialogue
40 / 121
below.
6) Click “Browse” to search for the driver folder in the software CD.
7) Normally, the driver is in the folder named “DriverInstall_key”. Choose it and click OK to
continue.
8) Below window will popup after a while, which indicates the installation has been
41 / 121
completed. Click “Close” to quit.
3.4.4.Installing the Printer driver without signature
Before you using the PrinterManager to operate the printer, please make sure to install the
driver of the printer driver also. The following procedure describes the installation.
1) Connect the printer and the computer with an appropriate USB cable, then power on the
printer and the computer.
2) Within “Device Manager”, double click the device named ”Wide-Format Printer” with the
exclamation.
3) Click “Update Diver…” to search for the driver in the CD or USB disk.
42 / 121
4) Choose “Browse my computer for driver software” to continue.
5) Get to the folder “USB-DRV” in the CD and click “Next”. Please note sometimes the
folder name is “USB driver” or orther similar name.
43 / 121
6) Click “Finish” to complete the installation.
7) After the installation, you will find a USB device named “BYHX Wide Format Printer” in
“Device Manager”.
3.4.5. Install the printer driver with signature
The printer driver without signature doesn’t work in WIN 8 and WIN 10, so you need to install
the driver with signature.
1) Double click the .exe file or the .msi file in the driver with signature folder.
2) Remove the driver without signature as below.
3) Double click above .exe file or the .msi file again in the driver with signature folder to
install the driver with signature.
44 / 121
3.4.6. Factory Mode
Before using PrinterManager to control the printer, please make sure you have the correct
setting in “Factory Write”. Below section describes the steps to set “Factory Write”.
1) Connect the printer and computer using USB cable. Then power on the printer.
2) Right click PrinterManager icon on desktop and click “Properties”. Then click “Open
File Location” to access “Factory Write”.
3) Double click “FactoryWrite.exe”.
45 / 121
4) Click “FactoryData” button.
5) A dialog will pop up to ask you to input password.
6) Get the password from local distributor, input it into the text box and click “Verify”.
7) Within “FacotoryData” tab of “PrinterHWSetting” window, only three options need to be

checked or changed. Keep other options as default.
46 / 121
Encoder Choose the default option “Use liner encoder” as we use the
encoder strip.
White ink on the right, Those 3 options are unused, so please unselect them.
Media Sensor,
Staggered
Arrangement
Color Choose 4 as your printer is 4 colors.
Group If your printer is 2 heads version, choose “1”; if 4 heads version,
choose “2”.
Width Input “330.00” or bigger
HeadType If your print head is Starfire 1024 25pl, choose
“Spectra_SG1024MC_20ng”; if Starfire 1024 10pl, choose
“Spectra_SG1024SA_10pl”.
Print head in right If your printer is GZM, unselect this option; if your printer is GZM+
or GZC, please select this option.
Vertical Arrangement Keep the default.

One Head Two Color This printer uses the 2colors type of Starfire head, so choose this
option.
Z Measur Support and These options are unused, please unselect them.
Xaar 382 Pixle Mode
Color Space Input “11.16”
Group Space Input “5.58”
Y Space, Angle, White They are unused, please unselect them.
Color Num, Coat Color
Num
8) Check whether the color order is YMCK in tab “Extension”, if not, change it accordingly.
Keep other options as default.
47 / 121
PrintColorOrder Choose the YMCK color order, wrong color order will cause printing
error.
RipColorOrder Choose the YMCK color order, wrong color order will cause printing
error.
Print Resolution Choose 600
Grating Resolution Choose[150 Raster]
Width Input “330.00” or bigger
Acc Distance Set 26.00, smaller number may cause vibration problem and
bigger number may cause the carriage hit the print body and
reduces productivity.
FlatDistance Set 26.00, smaller number may cause vibration problem and
bigger number may cause the carriage hit the print body and
reduces productivity.
9) After setting, click OK to finish. And click OK in the pop-up dialog to quit.
10) Close and click Yes to exit “FactoryWrite”.
48 / 121
3.4.7.Open PrinterManager
Before you open the PrinterManager, make sure to inert the USB dongle to the computer.
Double Click PrinterManager icon on desktop or click PrinterManager in Start menu to
open the program.
The illustration below shows the basic elements of PrinterManager Interface.

Software
Version Tool Bar
Quick
Setting Bar
Status
Area
Job
Preview
Informatio Area
n Area
Job Selection
Buttons
Job List
Area
Main Error List

Menu
49 / 121
3.4.8. Software Version Status Bar
It displays the version of the software. The version of the software of GZM is Printer
Manager Spectra_SG1024MC_20ng 4Head 4Color. Please make sure your software
matching your printer before printing.
3.4.8.1. Toolbar
Toolbar is a group of buttons with different functions.
Add a new printing job to the Job List Area.
Delete an existing job from the Job List Area.
Print the job which you select from the Job List Area.
Pause the printing underway. Click it again to continue the printing.
Stop the printing underway. You cannot continue the printing.
Nozzle check. Click this button, the following nozzle check pattern will be printed. It is
used to check the condition of the print heads.
Four heads version:
50 / 121
Two heads version
Auto cleaning is unavailable.
Spitting ink to keep the printing nozzles in a good condition.
From left to right: the carriage goes left, the carriage

goes right, set the printing origin, the media moves forward, the media moves backward, the
carriage goes to home position.
If you click this button, a Setting window will pop up. This buttons is same as Edit in
Main Menu. It is mainly used to change some parameters during printing. This window
contains four tabs as follows. For details, please refer to the section 4.6.9.4 Setting
51 / 121
52 / 121
3.4.8.2. Quick setting bar
You can quickly change some of the printing parameters through quick setting bar, including
“Origin X”, “Steps”, “Pass”, “Speed”, “Bi-direction” and “Use file setting”. You can change
them during printing.
3.4.8.3. Status Area
It displays the status the printer and program. Here are some examples.
“Power off”: The printer is power off or the computer is not connected to the printer.
“Ready”: The printer is power-on and connected to the computer. Both the printer and the
PrintManger are ready for printing.
“Error [4002001B]”: The language of the PrintManager doesn’t match the language in the
firmware of the printer main board. The PrintManager cannot work due to this error.
3.4.8.4. Information Area
It displays the basic information of the current printing job. Such as printing size, resolution,
speed mode, pass, Bi/Uni-direction, directory of the file.
3.4.8.5. Job List Area
It displays the jobs you imported into the PrintManager. There are three buttons on the left
53 / 121
top of the area, “Choose Work Folder”, “Refresh” and “Select All”.
3.4.8.6. Status Bar
It displays the status of the printer and PrinterManager such as current printer actions and
error detail.
3.4.8.7. Error List
Click this button to call out an error records list as the following figure.
3.4.8.8. Main Menu
There are four important options in the Main Menu, “Dongle”, “Help”, “Tools” and “Setting”.
We will introduce them in detail in the following.
54 / 121
3.4.8.8.1. Dongle
This is used to enter the password to active your dongle key so that you can operate
PrinterManager.
1) Click Main Menu, choose Dongle and click Dongle Key.
2) The following dialogue indicates you haven’t entered the password of the dongle or the
password has been expired.
3) You can get the password from the local distributor whom you buy the printer from. Enter
the right password and click Set button. Then click Exit to finish the setting. After then,
55 / 121
you can use the PrinterManager to control the printer.
3.4.8.8.2. Help
Choose Help and click About, the following window will appear. It displays information of the
printer and software such as software version, main board ID etc. This information may be
helpful when you meet some errors like wrong language setting. Click OK to quit.
3.4.8.8.3. Tools
It is the most important part of the program, which has 7 options with different functions.
56 / 121
1) Update: Click it to open a window. Select the right firmware file (*.dat) and click Open to
upgrade the firmware of the main board. NOTE: Please don’t upgrade the firmware
without our guide. Once the firmware has been upgraded, it cannot be changed back to
old version.
2) Password
Time Password: This function is unavailable.

Language Password: Input the right language password and click Set to switch the
language in main board. Note: This language password must match the language you set in
Preference in Setting-Edit. For example, if you set “English” in Preference, you need to set
“English password” here. Normally, our main board will come with “English password”. If
they not matched, an error “Error [4002001B]”will occur. If you meet this error, please send
the main board ID to local distributor to get the right password.
3) DemoPage: Print a pattern to as below figure. It is same as bi-direction pattern in 5.7.1.

Horizontal.
57 / 121
4) Calibration Wizard: A wizard guides you to do the calibration. For details, please refer to
chapter 5.Calibration Wizard.
5) HW Setting: We use the default setting which is “Use liner encoder”. Don’t change it.
6) Real Setting: You can inspect and change the Temperature, Voltage and Pulse Width
of the printheads in this window.
58 / 121
Left to Right: CYCY
Left to Right: KMKM
Left to Right: CYCY
Left to Right: KMKM
Left to Right: CYCY
Left to Right: KMKM
Left to Right: CYCY
Left to Right: KMKM
Pulse width interval
Set Temperature：Set the working temperature of the print heads. They are corresponding
to the print head physical positions.
Nozzle Temp: The current temperature of the print heads. They are corresponding to the
print head physical positions.
Voltage Adjust：Increase/Decrease the voltage based on Base Voltage. First row of
numbers are for CYCY (2 heads version is CY). Second row of numbers are for KMKM
(4heads version, 2 heads version is KM). Third row of numbers are not used.
Current Voltage: The current voltage of the print heads. First row of numbers are for CYCY
(2 heads version is CY). Second row of numbers are for KMKM (2 heads version is KM).
Third row of numbers are not used.
Base Voltage: Set the working voltage of the print head. Current Voltage = Base Voltage +
Voltage Adjust. First row of numbers are for CYCY (2 heads version is CY). Second row of
numbers are for KMKM (2 heads version is KM). Third row of numbers are not used.
Pulse Width: Set the working pulse width of the print head. First row of numbers are for
CYCY (2 heads version is CY). Second row of numbers are for KMKM (2 heads version is
KM). Left 3 rows of numbers pulse width interval, it is recommended to set same as the
pulse width.
ApplyToBoard: Save the settings to the main board.
59 / 121
Refresh: Read the settings from the main board.
7) Auto stop pump ink when timeout: If this is selected, when the main board send “ink
request” to the ink supply pumps but there is no ink goes to the sub tanks, the main
board will stop the ink pumps .
3.4.8.8.4. Setting
1) Save: Save the parameter setting to a file in *.xml format. This backup is very useful
when you change the main board, apply the setting to another printer or make different
settings for different medias.
2) Load: Load the parameter setting from the file in *.xml format in the computer.
3) Save to Printer: Save the parameter setting to the main board of the printer. This backup
can be help when you reinstall the Printer Manager, your computer is broken down or you
60 / 121
change the computer.
4) Load From Printer: Load the parameter setting from the main board to the Print
Manager.
5) Edit: Set the parameters. Click it and the Setting window will popup. It has four tabs-
Printer, Move, Preference and Calibration, same as the Edit buttons in Quick setting
bar.
A. Printer:
There are various parameters you can set. For most of them, we suggest you to keep the
default setting (factory setting).
Print setting:
Auto skip white: If the printing job has a white area across the picture in horizontal, you can
set this function to save your time. But if you set Color Bar, this function will not work.
61 / 121
Step Time and Job Space: Keep them default.
Feather Type: Choose the feather type you prefer. We recommend the default - Gradient.
Feather: The value range is 0~100. While the value is higher, the printing quality is better,
but the speed will be slower. Usually, we recommend 20~30. Check box Max is equal to 100.
It will be also useful when you have print head clogged.
Multiple Ink: Choose Default.
Z Adjustment: Keep the default setting which is “0.00”
Clean setting:
This clean function is not available on GZM/GZE.
Color Bar:
Color bar is used to check the status of the print head during printing. It can be easily
observed if there are some nozzles missing.
Space: The distance between the color bar and printing plot. Unit: Centimeter.
Width: The width of the color bar. Unit: Centimeter.
Placement: Where you place the color bar - left, right, both of the sides or neither.
Normal: The color bar is printed in normal color order – YMCK (from left to right).
Color mixed: The color bar is printed by mixed black color (CMYK).
Height same with image: The color bar has the same length with the printing. If this box
isn’t checked, the color bar will be longer than the printing. You can use this function to save
the media.
Media:
62 / 121
Just keep the default setting.
Spray setting
AutoSpray: The frequency of auto spraying. For instance, if you input 2, the printer
implements auto spraying every two passes. This function is used the keep the print head in
a good condition during long time printing.
SprayPeriod: Spraying interval of Idle Spray. Unit: Millisecond.
Print Prespray Time: Spraying time before you start a printing. Unit: Second
Idle Spray: If it is selected, the printer will be spraying while it is idle.
Spray Before Print: If it is selected, the print heads will spray before printing.
Stable color order:
When the carriage goes from left to right, the print head will fire ink drops in order of K,C,M,Y.
If you select Stable color order, while printing from left to right, it will be the same color
order K,C,M,Y, and the pass will change to half of its original passes to avoid speed degrade;
if you unselect Stable color order, the print head will fire ink in order of K,C,M,Y, and
passes does not change.
X Div: Choose “High Precision”.
Z Measure
Head to paper: Set “0.30”

Detector length: Set “0.00”
Print Direction
63 / 121
Mirror Print: Mirror image printing, this function isn't available on GZM/GZE.
B. Move
The Move tab is used to inspect and diagnose the parts related to movement such as
motors and encoder strip.
C. Preference
64 / 121
In preference you can set the View mode, Unit, Language, Display in print array(Job List),
etc.
View mode: You can change the appearance of Print Manager. There are 3 options –
Normal, Wide Screen and Old View.
Old View: We don’t recommend this view.
65 / 121
Wide Screen: If you have a wide screen monitor, this view will be better.
Language: You must set the right language to match the language of the main board. There
are 3 options – English(United State), Chinese(Simplified) and Chinese(Traditional).
Unit: Choose the Unit you prefer. There are 5 options - Inches, Feet, Millimeters,
Centimeters and Meters.
Delete job after print: If you select it, the printing job will be removed from the Job List
Area after printing.
Beep before print: In order to prevent accidents, an alert sound reminds the operator that a
printing is going to start soon.
Hot Folder: The printer will start printing the files when you drop them into the hot folder.
Print Area Log: Record and display the printing area.
D. Calibration
The Speed, heads alignment, bi-direction, step size and Vertical can be changed during
printing.
66 / 121
3.4.9. Setup PhotoPRINT
3.4.10. Installing PhotoPRINT 10
1) Insert PhotoPRINT installation CD to DVD-ROM drive and open it. Don’t insert the dongle to
the computer when you install the software.
67 / 121
2) Double click “Autorun.exe” to start installation.
3) Choose the language you prefer in the drop-down list. Here we choose Englsih.
4) Click OK to continue.
68 / 121
5) Click Next to continue.
6) Select “I accept the terms of the license agreement” and click Next.
69 / 121
7) Choose the default destination folder as the figure below or create a custom folder and click
Next.
8) Select the features you want to install and click Next. We recommend “default selections”.
70 / 121
71 / 121
11) The following warning dialog will pop-up. Remove the PhotoPRINT key if it is inserted to
the computer. If not, click OK to continue the installation.
12) Enter the password of the key and select the right version of your software and the
language. You can find the password in the software box. Click Done to continue.
72 / 121
Notes: You can find the password on the left inside PhotoPRINT box as below.
PhotoPRINT key number
Password
13) Select the checkbox “Install to desktop” and click OK.
14) Click Finish to complete the installation.
73 / 121
3.4.11. Installing PhotoPRINT 11 and PhotoPRINT 12
1) Insert PhotoPRINT installation CD to DVD-ROM drive and open it. Don’t insert the dongle
to the computer when you install the software.
2) Create a new folder on the desktop.
3) Copy the files in CD into the new folder and click Autoruan.exe to start installation.
4) Choose the language you prefer in the drop-down list. Here we choose English. Then click OK
to continue.
74 / 121
6) Select “I accept the terms of the license agreement” and click Next.
75 / 121
7) Choose the default destination folder as the figure below or create a custom folder and click
Next.
8) Select all the features and click Next.
76 / 121
77 / 121
11) The following warning dialog will pop-up. Remove the PhotoPRINT key if it is inserted to the
computer. If not, click OK to continue the installation.
12) A dialog window will appear for you to enter activation code.
13) The activation code is on the label of the CD box as below figure.
PhotoPRINT key number
Password(Activation Code)
78 / 121
14) If the activation code is not active, you need to activate it. Launch your browser and type
https://www.saicloud.com in address bar and press enter, then input your activation code,
then click Activate.
15) In login section, click I am new to the SAi Cloud and input your email address, then click
Create Account, an email will be sent to your mailbox. If you already have a SAi Cloud
account, click I am a returning customer.
15) Check your mailbox and click website link in the email then complete the information
fields.
79 / 121
16) Add software to your SAi Cloud account by clicking Activate Now.
17) Enter the activated Activation Code in the dialogue window below and click Next for
online licensing. Be sure your computer is online. If it appears Licensing successful, then
click Next again.
80 / 121
18) The following window will show the license information. Click Finish to complete
activation.
19) Select the language you prefer(here it is English) and select Install to desktop. Then
click OK, 2 icons will appear on the desktop for quick access.
81 / 121
20) Click Finish to complete the installation of PhotoPRINT 11.
Save the license to local for offline computer.

1) Launch your browser and type https://www.saicloud.com in address bar and press enter,
then input your email and password to login.
82 / 121
2) Click Download.
3) Click Download License.
83 / 121
4) Save the license file to desktop or any other folder.
5) You can import the license to activate the software without accessing SAi cloud. Open
"License Manager" and click Get License From Website.
6) Click Import License File. Then choose the license file you saved and click Open to
import it.
84 / 121
7) Below window means the license is successfully imported and click Next and then click
Finish to complete activation.
3.4.12. Set up devices and import ICC profiles
The following section introduces introduce how to set up devices and import ICC profiles in
PhotoPRINT software.
1) Open the software by clicking the icon “PhotoPRINT DX Gongzheng Edition...” on the desktop.
2) Click File-Setup and below dialog will appear. Select “Color Printer”, “Gongzheng” and
“GongZheng GZM_4C_SG1024” as the figure below and click Next.
85 / 121
3) Insert Gongzheng Control Software Installation CD to DVD-ROM drive.
4) Open the CD and copy all the files in the folder named “Outputdrivers-PP10”.
86 / 121
17) Paste the files into the folder “OutputDrivers” in the installation directory of PhotoPRINT sofware.
5) Open Photoprint and click File – Import.
6) Open the folder “GZM3204SG ICC 2014-11-29” which contains the ICC profiles in Gongzheng
Control Software CD.
7) Choose all the compatible ICC profiles(*.ptf) and click Open to import them.
87 / 121
8) The following pop-up dialog means you successfully import the ICC profiles. Click OK.
3.5. Loading media
It is necessary to learn how to load media flatly and tidily to achieve high quality printing. If
the media is heavy, you may need 2 persons or more to load it. The following section will
introduce how to load media.
CAUTION: Before loading the media, make sure printer is power off and the carriage
stops at the Home position.
CAUTION: Before loading the media, please check whether the infrared sensor is functional or not. Turn
on the switch of the feeding motor, the rubber roller should start to run. If you put your hand between infrared
sensor and reflector, the rubber roller should stop running.
GZM:
88 / 121
Infrared sensor Rubber roller
Reflector
Feeding motor switch
GZM+:
Infrared sensor
Rubber roller
Feeding motor Rewinding switch: it is

Reflector used to roll the media
power switch
back
GZC:
Infrared sensor
Rubber roller
Reflector
Rewinding switch: it is
Feeding motor used to roll the media
power switch back
89 / 121
3.5.1.Supported media
CAUTION: Please carry out testing in advance to get satisfied printing quality.
Supported media: Flex media such as Banner, Frontlit, Backlit, Block out, One Way, Vinyl
(PVC film) etc…
Weight: Maximum 120kgs
Thickness: Maximum 5mm
Printing width:, maximum 3.2m for GZM/GZM+/GZC
Paper tube (core) inner diameter: 76.2mm(3 inches) .
Note: To use 2 inches media, the optional media holders 50.8mm(2inches) are required.
GZM and GZM+ support two rolls of media, GZC doesn’t support.
3.5.2.Load one roll of media
CAUTION: If the media is heavy, two or more persons are needed to load media.
Below diagram illustrates the media delivery system.
GZM-Banner:
90 / 121
Printing Platen Pressure bar
Rubber roller
Lace bar
Roll media
Take-up roller Media holder
Holding roller
Tension bar
Tension bar
GZM+ and GZC-Banner:
91 / 121
Printing Platen
Pressure bar
Rubber roller
Roll media
Air shaft
Media holder
(Low position)
Holding roller
Dancer bar
GZM+-Vinyl:
92 / 121
Printing Platen
Pressure bar
Rubber roller
Roll media
Air shaft
Media holder
(Up position)
Dancer bar
GZC， C plus-Vinyl:
93 / 121
Printing Platen
Pressure bar
Rubber roller
Roll media
Air shaft
Media holder
(Low position)
Holding roller
Dancer bar 2 inch media

core
The following section describes the procedure to load media.

1) Move carriage to home position by Chapter 4 and power off the printer
2) Open the front cover.
3) Attach the support leg to the bottom of support rollers and use an open spanner (22mm)
to move down the foot as below figure.
94 / 121
Support rollers
Support leg
4) Pull up the loading lever to raise the pinch rollers.
Pinch rollers
Loading lever
5) There are two kinds of media holders on GZM.
95 / 121
damper
Regular media Damping media holder

holder
Media holders on GZM+ and GZC:

The screws on the media holder as showed below can be used to lock the end cap. Lock the
end cap at the top position for light media like vinyl and unlock it to the low position for heavy
media like banner.
End cap
6) Insert the media rollers into the sliding seats and fasten them onto the sliding seats by
retaining screws as follows.
96 / 121
retaining screw
7) Place a roll of media onto holding rollers and slide it to desired location. Be sure the
orientation of the media is correct. After then insert the media holders into the media tube
(core) on both sides. Regular media holder is inserted to the left end of the media and
damping media holder is inserted to right end of the media, while facing the backside of
the printer.
Pressure bar
Robber roller
Tension bar
Regular media holder Damping media roller
8) Fasten the sliding seats by the retaining screws.
97 / 121
retaining screw
9) Pass the media between rubber roller and pressure bar, over the bottom of tension bar,
between the pinch rollers and grit shaft, and over the printing platen, please refer to
above media delivery system diagram.
10) Adjust the media in front of the printer to make sure it is taut and straight. After then pull
down the loading lever to hold the media.
98 / 121
11) Slide the media clippers to attach them to the both edges of the media as follows.
Media
Media clipper
12) After a while of printing, you can attach the media to the take-up roller according to the
media delivery system diagram.
3.5.3.Set the heaters
The media may not be soft enough at room temperature which may result in wrinkled media
on the printing platen to degrade the printing quality or even scratch the print head. So
printer heaters are needed to make the media soft. Also the heaters can speed up fixing the
ink to media to get better printing quality and dry the printing more quickly. GZM/GZE has
pre, mid, post, extended heaters and thermal fans.
PID Temperature Control Unit

The following section describes the features and the function of the PID temperature control
unit for the heaters.
1 2
3 4 5 6
1) OUT-Indicating light of control output. If it is off, the heater is not heating up; if it is on, the
heater is heating up constantly; if it is blinking, the heater is heating up intermittently.
2) AL-Relay Indicating light. It is unused.
99 / 121
3) Set: Press this button to access the setting menu to adjust the parameters and calibrate
the PID, save the parameters or quit setting menu.
4) >: Use this button to select the number you want to change. If the number is selected, it
will blink.
5) ∨: Press it to access the parameters or increase the number you selected.
6) ∧: Press it to access the parameters or decrease the number you selected.
About setting the temperature, perform the following procedure:
1) Power on the PID temperature control unit by turning on their respective switches.
1 2 3 4
1 2 3 4
Ink Mist Suction
2) Press “∧”and the temperature number will blink. Use “>”, “∨”and “∧” to change the
value. After changing the value, wait for 5 seconds until the temperature number stop
blinking, which means the temperature has been set. Recommended temperature is
40~45℃.
3) Turn on “Ink Mist Suction”. It is used the collect the ink mist of print head spaying which
easily pollutes the printer body.
Below is the operation instruction for the Heater& Vacuum Panel of C Plus
Home:
Display
Knob: Rotate
it to select the
options.
Press it to
confirm the
selection.
100 / 121
Set heater temperature:
1) Within home screen, rotate the knob until the cursor moves to the heater you want to set,
here we choose the post heater. Press the knob to select it, you will see the color of the
temperature number is changed. Rotate the knob clockwise to increase the number or
anti-clockwise to reduce the number. After changing the temperature, press the knob
again to save and quit.
2) Turn on/off the heater

Within the home screen, rotate the knob until the cursor moves to the option “Menu(菜单)”
and press the knob to enter it.
Press the knob again to enter the option CH ON/OFF. Move the cursor to choose the heater
you want to turn on/off and press the knob to select it. Then rotate the knob to turn on/off the
heater and press the knob again to quit. Move the cursor to return to the previous menu or
the home screen.
101 / 121
Set platen vacuum:
Within home screen, rotate the knob until the cursor moves to the vacuum option. Press the
knob to select it, you will see the color of the number is changed. Rotate the knob clockwise
to increase the number or anti-clockwise to reduce the number. After changing the vacuum,
press the knob again to quit.
Change language:
1) Within the home screen, rotate the knob until the cursor moves to the option “Menu(菜单)”
and press the knob to enter it. Move the cursor to the option “Language(语言)” and select
it.
2) Select the language you prefer(the panel only supports English and Chinese) and quit.
102 / 121
3.5.4.Adjust the vacuum of printing platen
Rotate the vacuum knob to get a moderate vacuum to flatten the media on the platen. Too
much vacuum will affect the stepping accuracy and too little vacuum will cause wrinkled
media on printing platen. Different medias also require different vacuums.
GZM
GZM+
103 / 121
GZC
3.5.5. Ceramic drier on GZM
WARNING: An experienced technician or electrician is required to make connect the

ceramic drier.
1) It is required to connect the ceramic Drier directly to a breaker with leakage protection as
below. Please note one breaker should connect with one ceramic Drier only. GZM has
two driers, so we need two breakers.
Breaker
Grounding
Drier
2) Instruction.
104 / 121
Heater switches
Left switch controls
left half of the
thermal fan line.
Right switch
Fan switch controls right half
Turn on/off the of the thermal fan
fans. line.
Half power
Breaker Turn it on, the
protects the thermal fan will run
drier. half-power mode
which only
consumes 1600W
to save energy.
3.5.6. IR Drier on GZM+ and GZC
WARNING: An experienced technician or electrician is required to make connect the

IR drier.
1) It is required to connect the ceramic Drier directly to a breaker with leakage protection as
below. Please note one breaker should connect with one IR Drier only. GZM+ has two
driers, so we need two breakers. GZC has only one, so we just need one breaker.
105 / 121
Breaker
Grounding
Drier
2)
Main power switch
(Breaker)
Fan Switch (left
and right)
Heater Switch (left

and right)
Power light
Power adjustable knob

with LED light
3) After the drier powers on and initializes, the buzzer will beep for 0.5 second. If the drier
doesn’t have problem, the power light will be on and the buzzer doesn’t beep. When the
drier has error, LED will blink and the buzzer will beep at the same time.
4) Synchronous mode (Default)
a. When you turn on the drier and the LED light of the knob is on, it is in synchronous mode.
The drier works while printing and stops while printing pauses or stop.
b. When the synchronous signal is lost for 2.5 seconds, the drier will be off.
c. Rotate the knob to adjust the power(Temperature), clockwise is increasing and anti-
clockwise is decreasing. Range: 5~100%
5) Constant working mode
106 / 121
a. In synchronous mode, press the knob for more than 3 seconds (buzzer will beep for 4
times) to enter the constant working mode. When the direr is in this mode, the knob light will
be always on (full power) or blink (low power).
b. Rotate the knob to adjust the power(Temperature), clockwise is increasing and anti-
clockwise is decreasing. Power adjustable range : 5~100%.
c. When you restart the drier, it will return to synchronous mode.
3) Low power mode
a. This mode can only be enabled in automatic synchronous mode. Press the knob for 1-3
seconds(the buzzer beep for 2 times) to switch to low power mode.
b. When the low power mode is enabled, the drier will run in low power mode if it doesn’t
receive the synchronous signal.
c. When you enabled the low power mode, rotate the knob to the power you want and press
the knob for 0.2-1second(the buzzer will beep for 1 time) to set the heating power.
d. Power adjustable range: 5~40%
Trouble Shooting:
1) If there is no 220V power supply for a long time, buzzer will beep 1 time.
2) While setting the idle power or the knob is pressed for a long time, the buzzer will beep for
2 times.
3) If the cooling fins are over temperature, the buzzer will beep for 3 times.
4) If the cooling fins are in extreme high temperature, the buzzer will beep for 6 times.
3.6. Filling ink
3.6.1. Gongzheng Negative Pressure Ink Delivery System (Gntek)
Below diagram illustrates the ink delivery system of GZM. No need air compressor.
107 / 121
Below diagram illustrates the ink delivery system of GZM+&GZC. No need air compressor
too.
108 / 121
109 / 121
3.6.2. Adjusting negative pressure (GZM)
The printer uses Gongzheng negative pressure recirculation technology (Gntek) to control
ink delivery. There are two negative pressure switches on the carriage as circled below, left
one for ink supply and right one for ink recirculation.
1) Power on the printer and wait until the negative pressure switches display green to red.
2) Press once, “P_1” and set value will display in turn as below.
110 / 121
3) Press and to change the set value. Recommended value for ink supply is
-3.0 and recommended value for ink recirculation is -4.0. Anyway, it depends on many
factors such as environment, printer and print head, so if needed, adjust the values to get
perfect printing.
4) Press to apply your setting, the switch will jump to “P_2”. No need to set it.
5) Press again to finish the setting. Pressure switch will display current pressure. In
the beginning, it may be different from your setting because the whole negative pressure
system needs some time to reach your set value.
111 / 121
3.6.3. Adjusting negative pressure (GZM+&GZC)
GZM+ and GZC use a negative pressure board to control the negative pressure. Below
pictures show the location of it.
GZM+ GZC
Instructions:
Adjuster for
Power supply 24V printing negative
for the board pressure, range Adjuster for the
-3.0~-4.0kpa difference between the
Pink wires: air pump for printing negative
printing pressure and
Yellow wires: magnetic valve recirculation negative
for printing pressure, range
Green wires: air pump for 0.5~1.5kpa
recirculation
Purple wires: magnetic valve
for recirculation
Air pressure sensor for recirculation
Air pressure sensor for printing
Printing negative pressure range -3.0~-4.0kpa and the difference between the printing
negative pressure and recirculation negative pressure, range 0.5~1.5kpa. This means when
you adjust the printing negative pressure, the recirculation negative pressure will be
adjusted accordingly. For example, printing negative pressure is -3.0 and the difference is 1,
the recirculation pressure will be -4.0; if you increase printing pressure to -3.5, the
recirculation pressure will increase to -4.5.
3.6.4.Clean up Ink Delivery System
During first set-up, please be sure to clean up the Ink Delivery System using cleaning
solvent (flush) as below steps.
112 / 121
1) Turn on the printer till the carriage moves to home position, and then turn off the printer.
2) Place the waste ink bottle in its bracket and insert the waste ink tube into it. Connect the
level sensor cable to the socket on printer body.
Waste ink tube
Level sensor connector
Level sensor
Waste ink bottle
3) Put all the ink supply tubes into the cleaning solvent.
4) Open all the diaphragm valves by turning faucets clockwise as below figure.
113 / 121
5) Power on the printer and ink will fill the ink supply sub tanks(backside one).
6)
Purging buttons
Tube caps
7) Disconnect all the ink supply pumps, remove the tube caps as above and hold the
purging buttons to drain the cleaning solvent in sub tanks.
8) Reconnect all the ink pumps and repeat Step 6) -7) for two times to clean up the Ink
Delivery System. After then seal the tubes ends with tube caps.
114 / 121
3.6.5.Print heads installation
3.6.5.1. Unpack Starfire print head
Open the print head box and carefully take out the Starfire head from the protective plastic
flap. Each print head box has two print head filters.
Ink inlet(bigger connector)

Print head filter
Follow the procedure below to install the Starfire heads onto printer. (Old head mounting)
1) Power off the printer and turn off the servo release button.
2) Move the carriage to printing platen.
3) Loosen the 4 screws that fix the head mounting.
4) Remove the print head mounting from carriage and put it on a non-woven paper to
115 / 121
prevent scratching print heads during installation.
5) Insert the clippers into holes along the slot as below figures. Each print head needs 2 pcs
Cliper#1, 1 pcs Cliper#2. Use pliers to reduce the resilience of the clippers if they are too
hard.
Clipper#2
Insert its longer
part into the
Clipper#1 Clipper#1 hole.
Clipper#1 Clipper#2
6) Carefully fit the print head into the slot.
7) Fix the print head by tightening the 3 screws circled below, 1 for front side, 2 for back side
116 / 121
Back side: Front side:
8) Repeat Step 5)-7) to install the remaining print heads, see below picture.
9) Connect the print head filters to the ink inlets (bigger connectors) as illustrated below.
10) Move the carriage to home position and close all the diaphragms by turning faucets
117 / 121
anti-clockwise as below figure.
11) Move carriage to printing platen.
12) Put the head mounting beneath the carriage. Loosen the carriage locker by 2 hands and
use height adjust lever to change the carriage height to allow the head mounting pins fit
into carriage arms on both sides.
Height adjust lever
Carriage locker
Head mounting pins

13) Re-fix the head mounting to the carriage arms by tightening the 4 screws as below. Then
move up the carriage a little bit (about 5 mm higher than platen) by height adjust lever
and rotate the carriage lockers to lock the carriage.
118 / 121
14) Connect the tubes and print head cables as below diagram and picture. Arrows means
the direction of the ink flow. Please note physical color sequence is MYKC from left to
right.
Back row of print heads
Front row of print heads Notes: If your printer is two

heads version, its print head
cables must be connected to
the two sockets on the right.
For the print heads, it is
recommended to install them
into the two slots on the
back. But you can also install
them into the front two slots.
Connected print heads:
119 / 121
Follow the procedure below to install the Starfire heads onto printer. (New head mounting)
TIPS: New head mounting cannot be removed from the printer, so you need to install
the print heads as follows.
1) Connect all the print heads with print head filters as below.
2) Move the carriage to home position and power off the printer.
3) Insert the clippers into holes along the slot as below figures. Each print head needs 2 pcs
Cliper#1, 1 pcs Cliper#2. Use pliers to reduce the resilience of the clippers if they are too
hard.
Clipper#2
Insert its longer
part into the
Clipper#1 Clipper#1 hole.
Clipper#1 Clipper#2
4) Carefully it the print head into the slot as below figure. First you need to install the print
head on the right end slot.
5) Fix the print head by tightening the 3 screws illustrated below, 1 for front side, 2 for back
120 / 121
side. Note: the print head mounting cannot be removed, below figure is just for your
reference.
Back side: Front side:

6) Below picture shows the installation sequence for the print heads. Repeat Step 3)-5) to
install the remaining 3 print heads.
1
2
4
3
7) Connect the tubes and print head cables as the diagram (Page 34). Please note physical
color sequence is MYKC from left to right.
8) Below picture shows the print heads connected with tubes and print head cables.
121 / 121
3.6.5.2. Adjust the carriage height
An appropriate carriage height is needed to gain a good printing quality. Please follow the
procedure below to adjust the carriage height. (Old head mounting)
1) Turn off the printer by emergency button.
2) Turn off the servo release button so that you can move the carriage by hand freely.
3) Move the carriage to printing platen by hand as illustrated below.
4) Loosen the carriage lockers on both sides and use height adjust lever to change the
carriage height as below figures. Recommended height is 2mm~4mm. If possible, put a
feeler gauge beneath the head mounting to do the adjustment.
122 / 121
Height adjust lever
Carriage locker
An appropriate carriage height is needed to gain a good printing quality. Please follow the
procedure below to adjust the carriage height. (New head mounting)
1) With the carriage at home position, turn off the printer by emergency button.
2) Loose the four fix screws of the carriage and rotate the pole on the top by a straight
screw driver.
Height adjust lever
Fix screws
3) Move the carriage to printing platen, if the carriage height is good, fasten the four fix
123 / 121
screws. If not, repeat 1)-2) to get an appropriate carriage height and then lock the
carriage by fastening the four fix screws.
3.6.6.Filling ink
The procedure below describes how to fill the ink.

1) Move the carriage to home position (left end).
2) Put all the ink supply tubes into their respective ink bottles by colors.
3) Insert all the recirculation tubes into a waste ink bottle or a used ink bottle. This step
removes the residual impurities in the ink delivery system.
ink recirculation tubes
4) Open all the diaphragms by turning faucets clockwise as below figure.

GZM:
124 / 121
Purging buttons
GZM+, GZC, C Plus:
Close Open
5) Hold the purging buttons for 3~5 minutes to clean up ink recirculation system.
6) Put all the ink recirculation tubes into their respective ink bottles by colors.
125 / 121
ink recirculation tubes
4. Calibration Wizard
Calibration Wizard will guide you to do calibration and adjustment step by step in order to
achieve a perfect printing. It is the key part of this manual. Please read it carefully.
126 / 121
4.1. Print head mounting
Screw#1
Screw#2
Front:
Screw#3 Screw#4
Right side:
The print head mounting is precisely made by CNC to ensure precise print head location.
You only need to loosen the 2 screws on the right side (Screw #3 and Screw #4) and rotate
the Screw #1 and Screw #2 to adjust the angle of the head mounting. Notes: New head
mounting is more precise and doesn't have those screws, you don't need to make
mechanical calibration.
4.2. Mechanical Check
1) Go to Main Menu-Tools- Calibration Wizard in PrinterManager, and then click Next.
127 / 121
1) Only Angle Check and Vertical Check need to be performed.
4.2.1. Angle Check
1) Click Angel Check to check whether all the print heads are in vertical. A test pattern will
be printed on the media as the following.
128 / 121
1) For the angle checking, each color has four lines which should be in alignment. If they
are not in a line as illustrated above, you need to adjust the screws moderately.
Possible test pattern 1:

The test pattern below indicates all the print heads were placed anti-clockwise. Loosen
Screw #3 and Screw #4. Slightly rotate Screw#1 anti-clockwise, rotate the Screw#2
clockwise, and then print a test pattern. Sometimes you need to repeat this procedure for
several times to get a perfect pattern. After then, fix Screw #3 and Screw #4.
129 / 121
Possible test pattern 2:
The test pattern below indicates all the print heads were placed clockwise. Loosen Screw #3
and Screw #4. Slightly rotate Screw#2 anti-clockwise, rotate the Screw#1 clockwise, and
then print a test pattern. Sometimes you need to repeat this procedure several times to get a
perfect pattern. After then, fix Screw #3 and Screw #4.
130 / 121
4.2.2. Vertical Check
Above Angle Check pattern may not be easy to identify. So we recommend you to click the
“Vertical Check” to print the following test pattern to inspect the angle of the print heads. M
is the benchmark in this pattern. One print head contains two colors of channels, M&Y or
C&K. So you just need to inspect the C or K. Below figure is the test pattern.
131 / 121
Possible state 1:
The C/K and M line aren’t in alignment, C/K is lower than M. This means all the print heads
were placed clockwise. Loosen Screw #3 and Screw #4. Slightly rotate Screw#2
anti-clockwise, rotate the Screw#1 clockwise, and then print a test pattern. Sometimes you
need to repeat this procedure for several times to get a perfect pattern. After then, fix Screw
#3 and Screw #4.
132 / 121
Possible state:
The C/K and M line aren’t in alignment, C/K is higher than M. This means all the print heads
were placed anti-clockwise. Loosen Screw #3 and Screw #4. Slightly rotate Screw#1
anti-clockwise, rotate the Screw#2 clockwise, and then print a test pattern. Sometimes you
need to repeat this procedure several times to get a perfect pattern. After then, fix Screw #3
and Screw #4.
133 / 121
4.2.3. Nozzle Check
This pattern is used to check the condition of the print heads during calibration.
4.2.4. Cross Check
This is used to adjust the relative position between front group of heads and back group of
heads. Since the position of the Starfire heads is fixed, so this option is not used.
134 / 121
4.3. Software calibration
Software calibration includess Horizontal (Left, Right, Bi-direction), Step and Vertical.
Sometimes you need to do Step calibration before do “Mechanical Check”.
Notes: When changing the media type, print head height or the ink type, please redo the
software calibration.
4.3.1.Horizontal
Choose the speed model in the drop down list that you are going to set. NOTE: You need to
135 / 121
perform this calibration for each speed mode. Here we take “High Speed 600DPI” for
example.
1) Go to left, and click Print, there will have 32 segments in the test pattern; this is because
each print head have 8 rows of nozzle, so 2 heads version will have 16 segments, 4
heads version will have 32 segments.
Magenta is the benchmark in this pattern. A perfect pattern should have the C , M, Y or K
lines up with Magenta perfectly at “0” position. If not, you need to increase/ reduce the value
respectively according to the position where the C , M, Y, K lines line up with Magenta. For
example, C lines up with Magenta at “-8” position and its value is 15 now, you need to
reduce its value to 7 (15-8=7).
2) Right: After finishing the Left calibration, click Next to do the Right calibration. Just need
to perform same steps as the Left calibration.
3) Bidirection: After finishing above two steps, go to Bidirection and print a test pattern as
the follows.
A perfect pattern should have Magenta lines line up at “0” position. If not, you need to
increase/ reduce the value according to the position where they line up. For example, if they
line up at “-8” position and its value is 15 now, you need to reduce its value to 7 (15-8=7).
4.3.2. Step
1) Before you do step size calibration, you should make sure all the previous calibrations
are perfect. Also you must do the calibration for 1Pass first and then go to multiple pass.
136 / 121
2) Select 1 Pass in the drop-down list and print out a test pattern as follows by clicking
Print.
3) A perfect pattern should have the lines line up at “0” position as above figure. If not, for
example, they line up at “-3” position, enter -3 in the text box “Revise”, and then click
to correct the step size. Base Step size will be also changed accordingly. Click
Next to go to the “Vertical” calibration.
137 / 121
4.3.3.Vertical
This is a software calibration, which is different from the mechanical Vertical Calibration
described above.
1) Click “Print” button, the following test pattern will be printed.
2) Magenta is the benchmark in this test pattern. The other color lines should line up with
Magenta lines at “0” position. If not, you need to increase/ reduce the value respectively
according to the position where the other lines line up with Magenta line. For example,
the Cyan line and the Magenta line at “-1” position and the value in the Cyan text box is 2
now, you need to reduce this value to 1 (2-1=1). Check all the colors and adjust the value
until achieving a perfect pattern as above.
4.3.4.Overlap
This option not used, keep the default value “0” for all the color and click Next.
138 / 121
After then, Click Next, then click Finished to quit Calibration Wizard.
5. Printing
5.1. Inspections before printing
1) Turn off the servo release button and power on the printer. Then move the carriage by
hand, check whether the carriage belt and encoder reader work properly.
2) Make sure both the printer and the computer are grounded.
3) Inspect all the electrical and tube connections of the printer.
4) Make sure all the calibrations have been completed well.
5.2. Rip a printing job in PhotoPRINT
1) Insert the PhotoPRINT key into computer. Open PhotoPRINT and click “File-Add Job…”.
Then select the picture you want to rip and click “Add”
139 / 121
2) Or you can directly drag the picture into the ripping area as below figure.
140 / 121
3) Double click the picture in the ripping area to set the printing job.
4) Select the Preset and set the parameters such as Media size, Job size etc…
5) Within below tab, Choose “Delete” or “Hold” as you like in drop down list “After output:”.
141 / 121
6) Choose “Use color correction” and keep the default settings for other options in below
tab.
7) Keep the default settings for rest tabs as below
142 / 121
143 / 121
144 / 121
8) Click “Send” as above figure, choose the folder you want to save to the ripped file and
click “Save” button as below.
9) PhotoPRINT is processing the ripping which may take several minutes. The processing
145 / 121
time depends on the computer configuration and picture size.
10) The ripping is finished when the “Status” becomes “Done” as below.
11) You will find the ripped file with suffix “.prt” in the folder you save to.
5.3. Printing a job by PrinterManager
1) Insert the Gongzheng USB dongle to the computer.

2) Open PrinterManager by double clicking the icon on the desktop.
3) Click to print a “Nozzle Check” pattern to check the condition of the print heads.
If the condition of some color is not good, take Cyan color for example. Hold the Cyan
146 / 121
button of the purging board for 3~5 second and then click to recover the print
heads. If there is ink drops accumulate on the print head surface, gently wipe them away
using a non-woven paper. If possible, repeat this step to get the best print heads
condition.
Purging button “Cyan”
4) Move the carriage (by pressing button and ) onto the media where you want to
start printing, and then click to set the printing origin.
5) Click in the Toolbar to add the file that you want to print into the Job List Area.
Print Manager only supports ripped files with suffix “*.PRT” or “*.PRN”.
6) Set the Passes, Speed for your printing job. If you select the checkbox “Use file setting”,
the printer will print the picture using the pass in the ripped file. If not, you can print an
image by the pass you prefer. We recommend setting the pass same as the ripped file to
147 / 121
get a prefect output.
7) If you prefer high resolution and high quality printing, use more passes to rip the file and
print at lower speed and uni-direction.
8) For convenient printing and quick operation, please use the following hot-keys.
Action Hot-key on keyboard
Move carriage to left ←
Move carriage to right →
Move media backward ↑
Move media forward ↓

Print Crtl + P
5.4. After use
In order to keep the print heads in good condition, follow the procedure below after use.
1) Print a “Nozzle Check” pattern. If there is any nozzle missing, purge the ink until getting a
perfect “Nozzle Check”.
2) Close all the diaphragms by turning faucets anti-clockwise as below figure (GZM+).
3) Turn off the servo release button.

4) Move the carriage to the right end when you face the printer.
5) Put some non woven papers on the print head cap and use a syringe to add cleaning
solvent onto it. Make sure that the wet papers could cover the nozzles surfaces of the
print heads
6) Press down the lockers and fit the location pins of the carriage into the grooves of cap on
both sides.
148 / 121
Left Right
7) Then pull up the lockers to lock the cap to the carriage.

Left Right
8) If your printer stopped for one week or longer, please replenish cleaning solvent to the
cap every five days.
149 / 121
6. Maintenance
6.1. Cleaning
This section describes the cleaning operations required to use the printer more comfortably.
1) Cleaning exterior surfaces

If exterior surfaces of the printer is stained, use a clean soft cloth containing some water to
wipe the surfaces.
2) Cleaning printing platen, pre-heater cover and post heater cover

Clean printing platen, pre-heater cover and post heater cover with a clean soft cloth or
non-woven paper containing some water.
Notes: If they are stained with ink, wipe it away using a non-woven paper dipped with
cleaning solvent or ethyl alcohol.
3) Cleaning infrared sensor
Infrared sensor
Reflector
When dust or some other dirt accumulates on the eye of the infrared sensor, use a cotton
swab dipped with DI water to clean it.
150 / 121
6.2. Print head maintenance
This section describes the operations required to keep the print heads in good condition.
6.2.1. Preventing missing nozzles while the printer is idle
Select Idle Spray in the software to prevent missing nozzles when the printer is idle, normally
set 100-200. If the related humidity is high, Spray Period should be shorter. If the related
humidity is low, Spray Period should be longer.
6.2.2. Preventing nozzle clog while the printer is power off
If the printer is powered off for less than two week, please refer to the section “6.4 After
use”.
If the printer is powered off for more than two weeks, please follow the procedure below to
keep the print heads in good condition.
6.2.3. Preventing nozzle clog for a used print head
The steps below introduce the procedure to stock a used print head.
1) Print a “Nozzle Check” pattern before you remove the print head from the printer like
below figure.
151 / 121
2) Clean the print head with cleaning solvent.
3) Wipe up the nozzle area of the print head using non woven paper.
4) Cover the nozzle area with the original non woven paper or any other clean non woven
paper.
5) Put the print head into the original plastic box.
152 / 121
5) Put the print head and “nozzle check” together into the original box as below.
Notes: Don’t remove the print head filter which is used to protect the print head from
clogging. There will be no warranty if no filter or wrong filter on the print head.
6.3. Mechanism Maintenance
6.3.1. Linear guide Maintenance
This section introduces how to keep the linear guide in good condition to extend the printer
life.
1) After about 300 hours of running, clean the linear guide and add antirust oil onto it
2) Use a grease gun to add grease to linear guide bearing block as below figure.
153 / 121
Manufacturer: Gongzheng Group Co., Ltd.
Add:Miaobei Village, Sanjiang Districy, Yongjia County, Wenzhou City, Zhejiang

Province, China 325105
Tel:86-577-6731-9778 Fax: 86-577-6731-9775
Email:gzsales@gongzheng.com Website: www.gongzheng.com
service@gongzheng.com

2018-11-14 Quick Setup and Operation Manual-GZM&amp;GZC&amp;C PLUS

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

2018-11-14 Quick Setup and Operation Manual-GZM&amp;GZC&amp;C PLUS

Uploaded by

Copyright:

Available Formats

Quick Setup and Operation Manual

© 2018 Gongzheng Group Co., Ltd.

Version No. Date Revised by  Description

2018-11-14  Additional information for GZM+ ,

Disclaimer and Copyright

1.2. Safety instructions ........................................................................................................ 1

3.2. Unpack and install the printer ..................................................................................... 13

3.2.1. Installation environment .............................................................................................. 13

3.2.2. Installation Space ....................................................................................................... 13

3.2.3. Unpacking and assembling ......................................................................................... 14

3.3.1. Power supply requirement .......................................................................................... 33

3.3.2. Connecting the Power Cable ...................................................................................... 33

3.4. Installing the software ................................................................................................. 36

3.4.1. Recommended System Requirements ....................................................................... 36

3.4.2. Installing the control software ..................................................................................... 37

3.4.3. Install the USB dongle driver ...................................................................................... 39

3.4.4. Installing the Printer driver .......................................................................................... 42

3.4.5. Factory Mode ............................................................................................................. 45

3.4.6. Open PrinterManager ................................................................................................. 49

3.4.7. Software Version ...................................................................................................... 50

3.4.7.1. Toolbar ...........................................................................................50

3.4.10. 4.7.1. Installing PhotoPRINT 10 ........................................................................... 67

3.4.11. 4.7.2. Installing PhotoPRINT 11 ........................................................................... 74

3.4.12. 4.7.3. Set up devices and import ICC profiles ...................................................... 85

3.5.1. Supported media ........................................................................................................ 90

3.5.2. Load one roll of media ................................................................................................ 90

3.5.3. Load two rolls of media ..................................................................... 错误!未定义书签。

3.5.4. Set the heaters ........................................................................................................... 99

3.5.5. Adjust the vacuum of printing platen ......................................................................... 103

3.5.6. Thermal fans .................................................................................... 错误!未定义书签。

3.6. Filling ink .................................................................................................................. 107

3.6.2. Adjusting negative pressure...................................................................................... 110

3.6.3. Clean up Ink Delivery System ................................................................................... 112

3.6.4. Print heads installation.............................................................................................. 115

4.2. Mechanical Check .................................................................................................... 127

4.2.1. Angle Check ............................................................................................................. 128

4.2.2. Vertical Check .......................................................................................................... 131

4.2.3. Nozzle Check ........................................................................................................... 134

4.2.4. Cross Check ............................................................................................................. 134

4.3. Software calibration .................................................................................................. 135

4.3.1. Horizontal ................................................................................................................. 135

4.3.2. Step .......................................................................................................................... 136

4.3.3. Vertical ..................................................................................................................... 138

4.3.4. Overlap ..................................................................................................................... 138

5.2. Rip a printing job in PhotoPRINT .............................................................................. 139

5.3. Printing a job by PrinterManager .............................................................................. 146

5.4. After use ................................................................................................................... 148

6.2. Print head maintenance ............................................................................................ 151

6.3. Mechanism Maintenance .......................................................................................... 153

6.3.1. Linear guide Maintenance ........................................................................................ 153

Failure to observe this symbol may result in severe injuries or even

The triangle symbol means warning or important instruction.

The symbol on the left means the action must be taken.

1.2. Safety instructions

Installation and operation

Be sure to lock the casters of the printer.

Don’t climb or lean on the printer,

Keep the printer away from the children.

Don’t operate the printer when you are tried or drunk.

Use genuine accessories.

Be careful while handling with the mechanical components. Improper operation

Operate the printer in a well-lit and clean place.

Don’t operate the printer by wet hands.

Don’t operate the printer in a moist place.

2018-11-14 Quick Setup and Operation Manual-GZM&GZC&C PLUS

2018-11-14 Quick Setup and Operation Manual-GZM&GZC&C PLUS