vt59.2708-21431364392 7359592464116501 2144844345606890504 n.pdf2021 03 27 User Manual ThunderJet AC190

User Manual
ThunderJet AC1902T/ AC1902T Lite/ AC1904T

Gongzheng Group Co., Ltd.
ThunderJet AC1902T ThunderJet AC1902T Lite
ThunderJet AC1904T ThunderJet AC1904T(New)

Thank you for purchasing Gongzheng inkjet printer. This manual is intended for ThunderJet
AC1902T/AC1902T Lite/AC1904T sublimation (paper transfer) printer with Epson i3200 print heads.
Please read this manual carefully and thoroughly before installation and operation. Please store this
manual in a safe place for future reference.
© 2021 Gongzheng Group Co., Ltd.

Revision History
Version No. Date Revised by Description

Ver 1.0 2020-11-17 GZ Service Team  First version of the manual
Ver 1.1 2021-03-27 GZ Service Team  ThunderJet AC1902T Lite
Disclaimer and Copyright
 This manual is for personal use only. Any copying or transferal of this manual in
whole or in part without the prior written permission of Gongzheng Group Co., Ltd.
is prohibited.
 The operator should read through this manual completely. If possible, the operator
need to participate in an enhance training in our factory or local distributor site.
 Gongzheng Group Co., Ltd. will be not liable for any kind of implied or expressed
warranty or warranty liability for the content of this manual.
 Gongzheng Group Co., Ltd. will not be liable for any misprints, misstatements or
omissions. If you find any misprints, misstatements or omissions, please inform
us.
 Gongzheng Group Co., Ltd. will not be responsible for any loss or damage caused
by using non-approved parts, improper operations.
 Gongzheng Group Co., Ltd. will revise/update this manual and the specification of
this product without any prior notification.
Please contact the local distributor if you suspect an error or an unclear point.
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Content
1. Safety Instructions ..........................................................................................................1
1.1. Symbols ....................................................................................................................... 1
1.2. Safety instructions ........................................................................................................ 1

2. Printer Overview .............................................................................................................6
2.1. ThunderJet AC1902T/AC1904T ................................................................................... 6
2.2. Thunderjet AC1902T Lite .............................................................................................. 8

3. Setup Guide ....................................................................................................................9
3.1. Included items .............................................................................................................. 9
3.2. Unpack and install the printer ..................................................................................... 11
3.2.1. Installation environment .............................................................................................. 11
3.2.2. Installation Space ....................................................................................................... 11
3.2.3. Unpacking .................................................................................................................. 12
3.2.4. Assemble the printer ................................................................................................... 12

3.2.4.1. Install ThunderJet AC1902T/AC1904T ..............................................12
3.2.4.2. Install ThunderJet AC1902T Lite .......................................................14
3.3. Adjust the printer levelness ......................................................................................... 20
3.4. Connections ............................................................................................................... 20
3.4.1. Power supply requirement .......................................................................................... 20
3.4.2. Connecting the power cables...................................................................................... 21
3.4.3. Connect the power cable of IR Dryer .......................................................................... 22
3.4.4. Connect the USB cable .............................................................................................. 24
3.4.5. Initialization ................................................................................................................. 25

4. Software ........................................................................................................................25
4.1. Recommended System Requirements ....................................................................... 25
4.2. Installing the control software ..................................................................................... 26
4.3. Uninstall the control software. ..................................................................................... 29
4.4. Install the USB dongle driver ...................................................................................... 30
4.5. Install the printer USB driver ....................................................................................... 33
4.6. Disable Driver Signature Enforcement in Win10 ......................................................... 35
4.7. Factory Mode ............................................................................................................. 38
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4.7.1. FactoryData ................................................................................................................ 38
4.7.2. CleanParameter ......................................................................................................... 42
4.7.3. QRCode ..................................................................................................................... 45
4.8. Printer Manager Instruction ........................................................................................ 47
4.8.1. Main interface ............................................................................................................. 47
4.8.2. Buttons ....................................................................................................................... 47
4.8.3. Edit ............................................................................................................................. 48
4.8.3.1. Printer ............................................................................................48
4.8.3.2. Preference .....................................................................................52
4.8.3.3. Service ...........................................................................................53
4.8.3.4. CalibrationOrigin ............................................................................54
4.8.3.5. Close nozzle ..................................................................................54
4.8.3.6. OverlapNozzle................................................................................55
4.8.3.7. Misc................................................................................................55
4.8.4. Quick setting bar......................................................................................................... 55
4.8.5. Job List ....................................................................................................................... 56
4.8.6. Main Menu.................................................................................................................. 58
4.8.6.1. Dongle ............................................................................................59
4.8.6.2. Help................................................................................................60
4.8.6.3. Tools...............................................................................................61
4.8.6.4. Setting ............................................................................................66

4.9. Basic settings in Printer Manager ............................................................................... 69
4.9.1. Switch layout .............................................................................................................. 69
4.9.2. Update Waveform....................................................................................................... 69
4.9.3. Set new PrintModes ................................................................................................... 70
4.10. Control Panel .............................................................................................................. 73

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4.10.1. General information ............................................................................................. 74
4.10.2. MENU tree ........................................................................................................... 75
4.10.3. MENU instruction ................................................................................................. 76
4.10.3.1. Check Nozzle .................................................................................76
4.10.3.2. Head Cleaning ...............................................................................76
4.10.3.3. Language .......................................................................................76
4.10.3.4. System ...........................................................................................77

4.11. RIP software ............................................................................................................... 77
4.11.1. Installing RIP software ......................................................................................... 77
4.11.2. Import print environment ...................................................................................... 82

5. Load media ...................................................................................................................87
5.1. Supported media ........................................................................................................ 87
5.2. Load media................................................................................................................. 87

6. Print head installation ....................................................................................................93
6.1. Assemble the cleaning solution cartridge .................................................................... 93
6.2. Clean up Ink Tubes .................................................................................................... 94
6.3. Install the ink cartridges .............................................................................................. 94
6.4. Adjust the carriage height ........................................................................................... 95
6.5. Install the print heads.................................................................................................. 97
6.6. Fill ink ....................................................................................................................... 101
6.7. Make a nozzle test.................................................................................................... 102

7. Calibration ...................................................................................................................103
7.1. Before calibration...................................................................................................... 103
7.2. Calibration procedure ............................................................................................... 105

8. Printing ........................................................................................................................ 114
8.1. Inspections before printing ........................................................................................ 114
8.2. Rip a printing job in Ergo .......................................................................................... 114
8.3. Printing a job by control software .............................................................................. 117

9. Maintenance ............................................................................................................... 119
9.1. Daily care ................................................................................................................. 119
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9.2. Once a weak ............................................................................................................ 119
9.3. Once a month ........................................................................................................... 119
9.4. Maintenance when needed ....................................................................................... 119
9.5. Print head maintenance ............................................................................................ 120

10. Error List ......................................................................................................................121
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1. Safety Instructions
This chapter contains detail safety notes to prevent injury or damage. In order to use this
printer properly and efficiently, please carefully read and obey the following content.
1.1. Symbols
We use the following symbols to grade the alerts in this manual and the warning labels on
the printer.
Failure to observe this symbol may result in severe injuries or even

CAUTION death to personal.
Failure to observe this symbol may result in damage or injuries.
WARNING
The triangle symbol means warning or important instruction.
The symbol on the left means the action is prohibited, you must never do it.
The symbol on the left means the action must be taken.
1.2. Safety instructions
In order to use the printer safely and properly, the notes below must be followed.
Installation and operation
WARNING
Don’t install the printer in the following places.
●On a shaky stand
●Slanting location
●Exposed to direct sunlight
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●High R.H./Temperature Recommended ambient (Temperature: 15~30℃, R.H.: 30~ 70%.)
● Dusty place
Please follow the instructions described in this manual. Don’t allow anyone who is unfamiliar
with the printer to operate it.
Be sure to lock the casters of the printer.
Don’t climb or lean on the printer,
Be sure the carriage is at home position or capping station while moving the printer.
Keep the printer away from the children.
Don’t operate the printer when you are tried or drunk.
Don’t move the printer during printing, or it will result in electric shock or malfunction
Use genuine accessories.
Power off the printer before you remove, replace or clean the components.
Caution
Be careful while handling with the mechanical components. Improper operation may cause
your fingers, hands or feet be caught.
Operate the printer in a well-lit and clean place.
Never place other items on the printer, especially the liquid container such vase or in bottles. It
may result in fire, electric shock or malfunction.
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Never modify or disassemble the printer or its components, or it will result in fire, electric
shock or malfunction.
Don’t remove, replace or clean the components, media or ink during printing.
Electric and Fire
WARNING
The power supply should compiles with the required voltage, current and frequency of the
printer.
Be sure to power off the printer while handling with the electrical components.
Don’t operate the printer by wet hands.
Don’t operate the printer in a moist place.
Keep the printer away from the inflammable or ignition source.
Be sure to use the power cable supplied with the printer.
Properly handle with the electrical components. Never use damaged electrical components,
such as broken power cable.
Connect to the ground including the printer and the computer.
Do not connect a ground wire to the following items.
● Gas pipe, There is a possibility of ignition and explosion.
● Ground wire of telephone cables and lighting rods. Heavy current might flow whenever a
lightning strikes.
● Water pipe or faucet.
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Caution
Please employ ESD measures while handling with electrical components.
If sparking, smoke or burning odor is observed, unplug the power cable immediately and call
for after-service. If you continue using the printer, it may result in fire or electric shock.
Don’t operate the printer if foreign objects or liquid come into the printer. It may lead to electric
shock and fire. Immediately power off the printer, unplug the power cable, and contact the
distributor for support.
Pay attention to the following points while handling the power cable.
● Don’t allow the power cable to get wet.
● Don’t put heavy objects on the power cable.
● Don’t bend, twist or pull the power cable with undue force.
● Don’t store the power cable in a cold or hot place.
● Clean the dust on the plug if there is.
If the printer is not used for a longer time, be sure to pull out the power plug from the outlet.
Ink
WARNING
Keep ink away from children.
Keep ink away from inflammable or ignition source.
Don’t press or stab the ink bottle and cartons with undue force.
Don’t mix it with other brand/type of ink or other liquid.
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Don’t drink or sniff ink.
If you touch hands or skin, immediately wash your hands or skin with clean running water.
If you get ink in your mouth or eyes, immediately wash your mouth or eyes with clean running
water, and then consult a physician.
Caution
Store it in a cool and ventilated place. Avoid high/low temperature or direct sunlight.
Use it up as soon as possible after opening.
Working ambient temperature: 15~30℃, related humidity: 30~70%
Media
WARNING
While handling with heavy media, two or more persons are required.
Keep the media away from inflammable or ignition source.
Never use the thermolabile media.
Never use the media with bent tube.
Never use the crumpled media.
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2. Printer Overview
2.1. ThunderJet AC1902T/AC1904T
Front view:
Ink cartridges (ink bag inside)
Front cover
LCD Panel
Maintenance station
Vacuum and
heater adjt. panel

Front heater
Capping station
Dancer bar
Pinch roller lever
Post platen roller
Wheel and foot
Rear view:
Ink cartridges
Buttons:
Ink level warning
beeper
Main power breaker

Pinch roller pressure
lever
Main power code
Feeding roller
Grounding Dancer bar
Pinch roller lever

Taking up roller
Carriage:
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Encoder reader Knob for adjusting
carriage height
Ink tube
Print head cables

Encoder strip
Dampers
Carriage belt
Epson i3200 print head

Pinch roller
Print head mounting plate

Anti-collision unit
Home position:
Encoder strip Home sensor
Carriage belt
Wiper
Capping station
Capping
Capping motor
Control panel of media system:
Power switch
Manual/Auto switch: On means manual mode/Off means Auto mode
Unwinding direction
Rewinding direction
Fan speed of steam exhaust: it is used to remove the ink steam during heating
Switch for the post platen roller which is used to flatten the
media
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2.2. Thunderjet AC1902T Lite
Front view:
Ink cartridges (ink bag inside)
Front cover
LCD Panel
Maintenance station
Vacuum and
heater adjt. panel

Post heater
Capping station
Front roller
IR Dryer Panel
Waste ink tank

Waste ink tank
Wheel and foot

IR Dryer
Rear view:
Ink cartridges
Buttons:
Ink level warning
beeper
Valves
Pinch roller pressure

Main power breaker
lever
Main power code

Feeding air shaft
Grounding
Taking up air shaft

Pinch roller lever
Dancer bar
Control panel of media system:
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Auto unwinding direction
Power switch
Manual unwinding direction
Auto rewinding direction
Manual rewinding direction
3. Setup Guide
3.1. Included items
ThunderJet AC1902T:
NO Description Quantity Note

1. Printer 1
2. Ergosoft 16 1
3. Control console software 1
4. USB cable 1
5. Print head 2
6. Damper 8
7. Damper bracket 2
8. Open spanner 2 (17-19)(22-24)
9. Inner hexagonal spanners 5 S(2.5/3/4/5/6)
10. Cross screwdriver 3 (M3*75)(M5*75)(M4*200)
11. Straight screwdriver 1 (M3*75)
12. Pan head screw 8 (M2.5*8)
13. Waste ink bottle 1 2L
14. Waste ink bottle 1
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※Please make sure the above are included, if any items are missing, please contact with
your local dealer! Packing list is liable to change without prior notice.
ThunderJet AC1904T:

15. Printer 1
16. Ergosoft 16 1
18. USB cable 1
19. Print head 4
20. Damper 16
21. Damper bracket 4
22. Open spanner 2 (17-19)(22-24)
Thunder AC1902T Lite:

29. Printer 1
30. Ergosoft 16/ Photoprint 1
32. USB cable 1
33. Print head 2
34. Damper 8
35. Damper bracket 2
36. Open spanner 2 (17-19)(22-24)
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43. Shim 4 M12
44. Power cable 1
3.2. Unpack and install the printer
3.2.1. Installation environment
Install the printer in a suitable location. Unsuitable location may result in an accident, such
as injury, fire or electrical shock.
1) Install the printer in a location which is even, stable and able to bear the printer.
2) Never install the printer outdoors or in a high humidity location.
3) Keep the printer away from the flammable object or combustion source.
4) Install the printer in a clean and bright location.
5) Install the printer in a ventilated location.
6) Temperature: 15~30℃, Humidity: 30~ 70%.
3.2.2.Installation Space
Please evaluate the space of the installation location to make sure the printer can be
operated conveniently.
ThunderJet AC1902T/AC1904T’s dimension is 3326×1173×1638 (mm). The below space
is recommended to operate it.
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3.2.3.Unpacking
1) Open the printer box using a hammer and open spanners.

2) The printer is very heavy, it is about 250kgs. It is recommended to 4 or more people to
carry it and carefully unload it onto the floor.
3) Take out the accessories and tools in the box and put them beside for easy access.
4) Peel off the plastic wrapping foil on the printer. This foil is used to prevent the printer from
scratching and humidity during transportation. Please store it in a safe place for future
use.
3.2.4.Assemble the printer
3.2.4.1. Install ThunderJet AC1902T/AC1904T
1) The printer and the feeding system (base) are in two different boxes.
2) Install the roller of the feeding system as below.
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3) Install the upper body of the printer onto the feeding system.
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Locating part
3.2.4.2. Install ThunderJet AC1902T Lite
1) Assemble the wheel, support, leg and foot as the following picture. Please note the
assemblies for left and right are same, so follow the same procedure to assemble
another one.
Wheel
Support
Foot
Leg
Difference between the left leg assembly and the right leg assembly:
Left leg assembly Right leg assembly

2) Install the cross beams for the lower body.
3) Install the right part of the feeding/taking up system.
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4) Install the left part of the feeding/taking up system.
5) Install the front rolling bar.
6) Install the backside rolling bar.
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7) Install the bottom dancer bar.
8) Install the top dancer bar.
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9) Install the bottom air shaft for rewinding.
10) Install the top air shaft for unwinding.
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11) Install the waste ink tanks.
12) Install the first brackets for IR Dryer.
13) Install the second brackets for IR Dryer.
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14) Install the IR Dryer
15) Install the upper body of the printer onto the lower body.
16) Insert the ink bag bracket and boxes.
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3.3. Adjust the printer levelness
1) Move the printer to the working place.

2) Put two levelers at both sides of the platen.
3) Adjust the 6 feet of the printer until all the levelers are OK.
AC1902T/AC1904T AC1902T Lite
3.4. Connections
3.4.1.Power supply requirement
Here are the power supply requirements and other necessary things.
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Model Power supply requirement
ThunderJet AC1902T/AC1904T Single phase, 220V, 50/60Hz, 16A
with heaters
ThunderJet AC1902T Lite with IR Printer: Single phase, 220V, 50/60Hz, 7A
Dryer IR Dryer: Single phase, 220V, 50/60Hz, 20A
Voltage Regulator 5kVA
3.4.2.Connecting the power cables
1) Turn off the power breaker and ground the printer. You can connect the grounding with
the PC.
Grounding
Power breaker
Power cord
2) Insert another end of power cord into the power outlet (AC220V, 16A) of the electric box.
Power plug
3) Insert the heater power cables into the corresponding sockets under the home position.
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Third heater
Second heater Second heater
3.4.3. Connect the power cable of IR Dryer
It is required to connect the ceramic Drier directly to a breaker with leakage protection as
below. Please note one breaker should connect with one IR Drier only.
Breaker
Grounding
IR Dryer
1) Panel instruction
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Power adjustable
knob with LED light
Power light
Fan switch
Main power switch (Breaker)

Heating Switch (2
segments - left and
right)
2) Start
a. After the drier powers on and initializes, the buzzer will beep for 0.5 second.
b. If the drier doesn’t have error, LED light of the knob will be on and the buzzer doesn’t
beep.
Warning: When the drier has error, LED will blink and the buzzer will beep
synchronously.
3) Working mode
Automatic synchronous mode:
a. When you turn on the drier and the LED light of the knob is on, it is in automatic
synchronous mode.
b. When the drier is working on this mode and the synchronous signal is lost for 2.5
seconds, the drier will be turned off.
c. Rotate the knob to adjust the power, clockwise is increasing and anti- clockwise is
decreasing. Power adjustable range: 5~100%
d. When this mode is working, the idle heating mode will be off.
Manual heating mode:
a. In synchronous mode, press the knob for more than 3 seconds (buzzer will beep for 4
times) to turn on/off the manual heating mode. In this mode, the synchronous signal
doesn’t work. When the direr is in manual mode, the knob light will be always on (full
load) or blink (under load).
b. Rotate the knob to adjust the power, clockwise is increasing and anti- clockwise is
decreasing. Power adjustable range : 5~100%.
c. When you restart the drier, it will return to synchronous mode.
Idle heating mode(Heat Preservation)
a. When the direr is working in manual mode, idle heating mode is invalid.
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b. The idle heating mode can be enabled in automatic synchronous mode. Press the
knob for 1-3 seconds(the buzzer beep for 2 times) to turn on/off the idle heating
mode.
c. When the idle heating mode is enabled, the drier will run in low power mode if it
doesn’t receive the synchronous signal.
d. When you enabled the idle heating mode, rotate the knob to the power you want and
press the knob for 0.2-1second(the buzzer will beep for 1 time) to set the idle heating
power.
e. Power adjustable range: 5~40%
4) Troubleshooting
a. If there is no 220V power supply for a long time, buzzer will beep 1 time.
b. While setting the idle power or the knob is pressed for a long time, the buzzer will beep for
2 times.
c. If the cooling fins are over temperature, the buzzer will beep for 3 times.
d. If the cooling fins are in extreme high temperature, the buzzer will beep for 6 times.
3.4.4. Connect the USB cable
1) Connect another end of the USB cable to PC. USB 2.0 cable is required.
2) Make the USB cable go through the hole near the main power switch.
Hole for USB cable
3) Connect the USB cable as below picture.
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USB port
3.4.5.Initialization
When you power on the printer, the printer will have initialization steps for self-checking.
1) Capping station moves down.
2) Wiper moves out a little bit and then goes back to its home position.
3) The carriage moves left a little bit then moves towards the right until it detects the home
sensor.
4) Carriage moves to left a little bit after it detects home sensor. You can move the home
sensor left or right to adjust the capping position.
5) Carriage moves up to cap the print heads.
If you have any problem with the initialization, please contact local dealer for technical
support.
4. Software
The following are instructions for installing Gongzheng printer control software –
PrintManager and RIP software-PhotoPRINT. With the PrintManager, you can rip the images,
operate the printer to print and also perform calibration and maintenance.
4.1. Recommended System Requirements
Operating System Windows
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Processor I5 Processor more better
RAM 8 GB more better
Install Space 2 GB
Storage Disk 500GB HDD more better
Operating System Windows 7 SP1 64bit
Windows 10 64bit
Display 22” monitor with 16 bit color
Available USB port for the USB disk contains control software
Available USB port for the printer

Others
Available USB port for the USB Dongle
Available USB port for the Ergo Dongle
4.2. Installing the control software
To install the software, you must have Administrator privileges to avoid any unexpected
errors during installation and running.
1) Plug in the Gongzheng Control Software USB disk. If you don’t have USB disk or it is
damaged, please ask local distributor for help.
2) Double click SetupPrinterManager.msi to start installation. If you are installing using
USB disk, please find the right folder for ThunderJet AC1802S/AC1803S/AC1601S.
3) A welcome window will appear. Click Next to continue.
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4) Use the default installation path or choose a folder you prefer. We recommend the
default. Select “Everyone” or “Just me” and click Next to continue.
5) Click Next to continue the installation.
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6) The installation is processing, which will take a few minutes.
7) Click Close to complete the installation.
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4.3. Uninstall the control software.
1) Open the control panel.
2) Choose “Uninstall a program”.
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3) Right click the PrinterManager and choose Uninstall.
4) Delete the installation folder of the PrinterManager in “This PC\Local Disk\Program Files”.
This step is used to avoid conflict of the following installation of PrinterManager.
4.4. Install the USB dongle driver
USB Dongle stores the passwords of Printer Manager to allow to you operate the printer. So
before you using the PrinterManager, make sure to install its driver. The following procedure
describes the installation in WIN 7 and WIN10. In XP, you just need to execute
“DriverInstall.exe” in the folder named “DriverInstall_key” to install the driver.
1) Inert the USB dongle to the computer.
2) Right click “Computer” icon and choose “Properties” in the drop-down list.
3) Click “Device Manager” on the left area.
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4) Right click the item “Elite 4 2…” with the exclamation mark and choose “Update Driver
Software”.
5) Choose the second option “Browse my computer for driver software” in the dialogue
below.
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6) Click “Browse” to search for the driver folder in the software USB disk.
7) Normally, the driver is in the folder named “DriverInstall_key”. Choose it and click OK to
continue.
8) Below window will popup after a while, which indicates the installation has been
completed. Click “Close” to quit.
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4.5. Install the printer USB driver
Before you using the PrinterManager to operate the printer, please make sure to install the
driver of the printer driver also. The following procedure describes the installation.
1) Connect the printer and the computer with an appropriate USB cable, then power on the
printer and the computer.
2) Within “Device Manager”, double click the device named ”Wide-Format Printer” with the
exclamation.
3) Click “Update Diver…” to search for the driver in the CD or USB disk.
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4) Choose “Browse my computer for driver software” to continue.
5) Get to the folder “USB-DRV” in the USB drive and click “Next”. Please note sometimes
the folder name is “2019-3-27 Printer Driver with Signature” or other similar name.
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6) Click “Finish” to complete the installation.
7) After the installation, you will find a USB device named “BYHX Wide Format Printer” in
“Device Manager”.
4.6. Disable Driver Signature Enforcement in Win10
Sometimes the old printer USB driver may not work properly, you may need to disable the
driver signature enforcement in WIN 10.
1) Click and then click “Settings”.
2) Click “Update & security”.
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3) Click “Update & security” and then “Restart now”.
4) Choose “Troubleshoot”.
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5) Choose “Advanced options”.
6) Choose “Startup Settings”.
7) Click “Restart” and then the windows will restart.
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8) Then press number 7 or F7 on keyboard to select “Disable driver signature
enforcement”. The Win8 will start without driver signature enforcement, now you can
install the printer driver and run the control software.
4.7. Factory Mode
4.7.1. FactoryData
Before using PrinterManager to control the printer, please make sure you have the correct
setting in “Factory Write”. Below section describes the steps to set “Factory Write”.
1) Connect the printer and computer using USB cable. Then power on the printer.
2) Right click PrinterManager icon on desktop and click “Properties”. Then click “Open
File Location” to access “Factory Write”.
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3) Double click “FactoryWrite.exe”.
4) You just need to check the FactoryData and UV. Click “FactoryData” button.
A dialog will pop up to ask you to input password. Input the password “000B0400” into the
text box and click “Verify”.
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5) Within “FacotoryData” tab of “PrinterHWSetting” window, only three options need to be
checked or changed. Keep other options as default.
No. Name Function

1 Encoder Choose the default option “Use liner encoder” as the printer
uses the encoder strip.
2 Color Choose 4 as your printer is 4 colors.
3. Group If your printer has 1 head, choose 1.
If your printer has 2 heads, choose 2.
4 Width Input “220.00” or bigger
5 HeadType Choose EPSON_I3200 as you need here.
6 Print head in right Home position of this printer is at right when you face the
printer, select this option. The home position of AW1800UV is
at the right, so you need to select it.
7 Vertical Arrangement Please keep it unselected.
8 Support Lcd As the printer has the LCD panel, please keep it selected.
9 Color Space Physical X distance between Colors. Please keep the value
“2.540”.
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10 Group Space Physical X distance between print heads. Please keep the
default value -6.5.
11 Y Space Please keep it 0.
12 Angle Please keep it 0.
13 White Color Num This printer doesn’t have white color, so keep 0 here.
14 Coat Color Num Not available.
6) Check whether the color order is YMCK in tab “Extension”, if not, change it accordingly.
Keep other options as default.
No. Name Function

1 XEncoderDPI X printing resolution, please set 720dpi as the
encoder strip is 180dpi.
2 HeadDir Please keep it selected.
3 ECO The printer is eco-solvent version, so select this
option.
4 Vender/Maker A part of the printer model which will be displayed
on the LCD panel. Notes: First two letters/numbers
of the ManufacturerName is the password of
advanced mode of the control panel. For example, the
password is GZ as above screenshot.
5 PrinterName A part of the printer model which will be displayed
on the LCD panel.
6 YInterleaveNum Please keep the default value 2.
7 2BitMode The printer supports 2BitMode(variable dot or
grayscale)
8 MaxGroupNumber The carriage board could support up to 4 heads,
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you set 4 here.
9 Vsd2 To Please keep the default setting, VSD_3
10 FiringFrequency Please keep the Default.
11 InkType Choose Solvent here.
12 LayoutType Since the print heads connects at Y direction,
pleaes choose YcontinueYinterleave.
13 WhiteVarnishLayout Please keep the default setting WFCMVN.
14 SymmetricType Please keep the default setting Type 0.
15 Symmetric Color Order Mirrored print head/color placement, the printer
doesn’t support it, please unselect it.
16 Wrap Around On X Please set 2 head wrap here.
17 Edit; Create; OK buttons Set up a new configuration after you change the
settings and select it in the Edit dropdown list.Then
click OK to finish your setting.
7) Close and click Yes to exit “FactoryWrite”.
4.7.2. CleanParameter
Click CleanParameter to enter the window which is used to set the capping station.
Only Clean Parameter 1 needs to be set. Click Read button to read the settings from the
main board and click Write button to save you settings to the main board. Notes: Please
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don’t click Write button when all the parameters are 0!
No. Name Function

1 AutoCleanWay Set the cleaning way of the clean button in the
software and panel- Weak.
2 Suck part SuckTimes: Set the number of filling times,
normally it is 1 to save ink.
Carriage_X_SuckPos: Set the left and right
position of the carriage while performing ink filling
and capping. It doesn’t work, you need to adjust
the home position sensor to adjust the carriage
position for capping.
HeadBox_Z_SuckPos: Set the height of the
capping system while performing ink filling and
capping.
SuckTimes: Set the filling time.
InputAirTime: Set the gap time for the air goes in
after filling.
SuckWasteInkTime: Set the pumping time for
removing the waste ink in the capping after the
capping left the heads.
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3 Wiper part WipeTimes: Set t number of wiping times,
normally it is 1 to save time.
HeadBox_Z_WipePos: Set the height of the wiper
while performing wiping.
Carriage_X_Wipe_Speed: Set the carriage
movement speed while wiping. Number is bigger,
the speed is faster
WiperPos_Y：Set the front and back position of the
wiper while wiping.
Carriage_XWipePos_Start: Set the start position
of the carriage while wiping.
Carriage_XWipePos_End: Set the end position of
the carriage while wiping. As the carriage doesn’t
move during wiping, please keep 0.
4 Flash part Flash Frequency: Set the flashing(spray)
frequency, unit is ms.
Flash Cycle: Set the number of the flashing times.
HeadBox_Z_FlashPos: Set the height of the
capping while flash.
Flash Time: Set the flashing time, unit is ms.
Flash Interval: Set the interval time between each
flash.
Idle Flash Interval: Set the flashing interval time
during idle
5 Auto clean AutoClean: Select this option, the printer will
pause for cleaning after some passes of printing.
PassNum: Set pass number for auto clean. For
example, if you input 100, the printer will pause to
clean every 100pass.
6 Spray Setting Flash Frequency: Set the flashing(spray)
frequency while doing auto clean, unit is ms
Flash Cycle: Set the number of the flashing times
of auto clean
Flash Time: Set the flashing time while doing auto
clean, unit is ms.
Flash Interval: Set the interval time between every
flash.
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4.7.3. QRCode
Click QRCode, the following window will appear.
Please input the head QR codes as your configuration. The QR code is on the print head as
below (all the numbers in the square box). Both left and right text boxes need to be filled with
the QR codes.
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Head layout
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4.8. Printer Manager Instruction
4.8.1.Main interface
Before you open the PrinterManager, make sure to inert the USB dongle to the computer.
Double Click PrinterManager icon on desktop or click PrinterManager in Start menu to
open the program.
The illustration below shows the basic elements of PrinterManager Interface.

Software
Version Tool Bar
Quick
Setting Bar
Status
Job Preview
Area
Area
Job List
Main Menu Error List
4.8.2.Buttons
Add a new printing job to the Job List.
Delete an existing job from the Job List.
Print the job which you select in the Job List.
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Pause the printing. Click it again to continue the printing.
Stop the printing. After clicking this button, you cannot continue the printing.
Nozzle check. It is used to check the condition of the print heads.
Click Clean button to clean the printheads..
Click it to do manual flash.
From left to right: the carriage goes left, the carriage goes right, set where
the carriage stays as the printing origin.
From left to right: the media moves forward, the media moves backward.
X home position. Click it to move the carriage back to home position.
A wizard will guide you to do the calibration. We will introduce it in detail in the
Calibration chapter.
If you click this button, a Setting window will pop up. This buttons is same as Edit in
Main Menu. It is mainly used to change some parameters. This window contains four tabs
as follows.
4.8.3. Edit
4.8.3.1. Printer
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1) Printer setting
No. Name Function

1 Auto skip white If the printing job has a white area across the
picture in horizontal, you can set this function to
save your time. But if you set Color Bar, this
function will not work.
2 Step Time Set the stepping time, unit is second.
3 Job Space The space between the copies.
4 Multiple Ink Printing more ink for backlit instead of remaking
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the icc profiles.
5 EndingMove(left one) The distance that the media moves forward after
printing. It is used for solvent or HI UV printer. It is
not used on this printer.
6 Dry Pass How many pass will the carriage move to dry the
media like by UV lamps. It is not used on this
printer.
7 BeforeMove Set the media forwarding distance before printing
starts.
8 EndingMove(right one) Set the media returning distance after printing.
2) Media
No. Name Function

1 X The white margin of the media. As we don’t have
the sensor, it is not used.
2 Print Width The width of the media. As we don’t have the
sensor, it is not used. Just input the number which
is bigger than 195cm.
3) Clean setting
No. Name Function

1 AutoSpray Interval Set the time interval of auto spray. It only works
when you select the AutoSpray at the right side.
2 AutoSpray Select it to enable auto spray.
3 Spray Before Print The print heads will spray (flash) before printing
starts.
4) Color Bar
No. Name Function

1 Space Distance between the picture and the color bar,
unit is cm.
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2 Width Width of the color bar, unit is cm.
3 Placement Choose None, Left, Right or Both for the color bar
placement. None means no color bar.
4 Ink Percent Set the darkness of the color bar
5 Normal Normal color bar

6 Color Overlap Mixed the colors at the color bar.
7 Overlap with drawing The color bar will be same length as the picture if
you select it. If you didn’t select it, it will be printed
prior to the picture.
5) Misc
No. Name Function

1 Stable color order Print the picture by the same color order, it could
increase the performance on solid colors but the
printing speed will lose.
2 Check Paper Enable the media sensor on the platen, please
select it as the printer has the media sensor on the
platen.
3 Check Nozzle Not Step If you select it, the media will not move forward
after you print nozzle test.
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4.8.3.2. Preference
No. Name Function

1 Display in print array The information you want to display in the below
area.
2 View mode You can change the appearance of Print

Manager. There are 3 options – Normal, Wide
Screen and Old View.
3 Unit Choose the unit in the software, it will affect the

printing origin. 5 options - Inches, Feet, Millimeters,
Centimeters and Meters.
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4 Delete job after print If you select it, the printing job will be removed from
the Job List after printing.
5 Hot Folder The printermanager will import the files to the Job
List when you put them into the hot folder.
6 Printed Area log Save the log file
4.8.3.3. Service
This is enabled when you copy the Factory.usr file in the installation folder. It is only for
engineer.
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4.8.3.4. CalibrationOrigin
No. Name Function

1 X It is used to change the print origin.
2 Y It is not used.
4.8.3.5. Close nozzle
No. Name Function

1
2
3
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4.8.3.6. OverlapNozzle
This tab is not used on this printer.
4.8.3.7. Misc
No. Name Function

1 Calibration Mode If you select the normal mode, the test pattern will
print vertically, it is used for narrow media. If you
select the compact mode, the test pattern will print
horizontally, it is used for wide media.
4.8.4.Quick setting bar
No. Name Function

1 Origin X Manually input the X printing origin. You could use it make a
slight change of the X printing origin.
2 Steps You can adjust the step slightly if the printing is not good(like
banding problem or overlaps between passes) or has length
difference. If this number is bigger than ±20, we suggest you
to redo the step calibration.
3 JobMode Choose the job mode (PrintMode) you want to print. Basically,
we have 4 print modes for different applications.
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4 Select the print heads you want to use for printing.
5 MediaType Choose the media type(real printing mode) for printing. It

related to the step settings in the Calibration Wizard. You need
to choose the right media you calibrate.
6 Back print Reverse the media movement direction during printing.

7 Use file setting The printing will follow the settings in the job from rip software.
4.8.5.Job List
Within the Job List, you can add, delete, Edit and print job, and also can stop the printing,
merge the jobs.
: Add a job
: Refresh the Job List
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Select all the jobs
: Switch the selection between the jobs.
Right click the job, you will get the menu as below.
Add Job: Add a new print job to the list.

Delete Job: Remove the selected job in the list.
Edit Job: Click this button you will open a dialog as below.
No. Name Detail

1 Cut Select it some part of the picture.
2 Reverse Print the job reversely.
3 Collage Make copies of the job in both X and Y directions
4 Setting Clip: Set the X start point, Y start point, Width and Height when
you cut the picture. Or you can use the curse to choose it freely
on the picture.
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Tile: Set the X direction copies, Y direction copies, X direction
distance and Y direction distance.
Copies: Set the copies of the whole edited job.
FootNote: Display the job information on the top of the job. It is
helpful when you have a lot of jobs from different customers.
5 Preview Preview the job you edited.
Add MergeJob: when you print Colo+White+Color with two pictures, you can import the first
job by Add button and use Add MergeJob to add another. But you need to set the right layout
and print mode.
4.8.6. Main Menu
Main Menu has FOUR main options as below screenshot.
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4.8.6.1. Dongle
Click Dongle – Dongle Key, the following dialog will appear.

1) The following dialogue indicates you haven’t entered the password of the dongle or the
password has been expired.
2) You can get the password from the local distributor whom you buy the printer from. Enter
the right password and click Set button. Then click Exit to finish the setting. After then,
you can use the PrinterManager to control the printer.
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4.8.6.2. Help
Click Help-About, you will see the system information.
No. Name Detail

1 SW version Version of the Printer Manager software
2 MB version Main board version. It is in the main board firmware. The
number 000B0400 is the password of FactoryWrite.
3 MT version Motion version. It is in the main board firmware.
4 HB version Carriage board(Head board) version.
5 ID The main board ID. It must be match up the dongle ID.
Otherwise, you will have the error “40020084” and operate the
printer properly.
6 Area The total printed area. It will be cleared up to zero before
delivering out. If this number is very big, please contact the
local dealer.
7 Limit time It is available when you use the password control system of the
main board. We use the dongle, so it is permanent here.
8 Elapsed time How long has this printer been used. If the number is very big,
please check with your local dealer.
9 Language If it is Chinese, please offer the local dealer the ID of the main
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board to get the language password.
10 Limit Ink It is not available on this printer.
11 Y Printed Ink The volume of each color has been totally consumed on this
M Printed Ink printer. They will be cleared up before shipping. If the numbers
……………………. are very big, please contact the local dealers.
4.8.6.3. Tools
Within the Tools, there are seven options, Update, Update Layout, Switch Layout, Password,
Calibration Wizard, Real Setting, HeadParameter, and InkStatistics.
1) Update
Click it to open a dialog and select the right firmware file (*.dat) and click Open to upgrade
the firmware of the main board. NOTE: Please don’t upgrade the firmware without our guide.
Once the firmware has been upgraded, it cannot be changed back to old version.
2) Update layout
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Click it to update the layout settings, it is used when your layout is lost.
layout file:
3) Switch layout
Click it to open a window to switch 2 heads layout, 3 heads layout and 4 heads layout.
4) Password
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Open it to change the printer language.
Time Password: This function is unavailable.

Language Password: Input the right language password and click Set to switch the
language in main board. If the language in the Help-About is Chinese, please send the main
board ID to local distributor to get the English password.
HeadCount Password: This function is unavailable.
5) Calibration Wizard
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A wizard will guide you to do the calibration. We will introduce it in detail in the Calibration
chapter.
6) Real Setting
Click Real Setting, a dialog will appear. As the print head doesn’t have internal heater, so this
function is not used.
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7) HeadParameter
You can change the print head voltages to improve jetting or reduce the color difference
between the heads. Range is -50~50.
8) Ink Statics
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Click Ink Statics, a dialog will appear as below. It contains the ink consumption and the
printed area by month and totally. If the total numbers are very big when you receive a new
printer, please check with the local distributor.
Monthly count
will be refreshed
every year. For
example, the Yearly count
July count of last will be
year will be accumulated
replace by the year by year.
July count of
current year.
4.8.6.4. Setting
Within Setting, there are five options.

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1) UpdateWaveform
Click it to import the waveforms into the main board. It is useful when you have jetting
problem such as over spray or nozzle printing during missing.
Since we use one waveform for all the heads, you just need to click the top Open button and
update the waveform according to your ink type.
2) Edit
It is same as the Edit button in the button bar. Please refer the instruction above.
3) Save Calibration Parameter
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Click it to save the calibration settings to computer. We suggest you to do it after finish the
calibration in case the settings are lost due to main board damage.
4) Load Calibration Parameter
Import the calibration settings from the computer. When you change the main board, you
can use this function to resume the calibration settings.
5) History
Check the printing history, like copies, printing date, length, area, etc.
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4.9. Basic settings in Printer Manager
4.9.1. Switch layout
1) Connect the printer and PC, turn on the printer and open Printer Manager.
2) Click Main Menu-Tools-Switch Layout.
3) Click it to open a window to switch 2 heads layout and 3 heads layout.
4) If you cannot switch the layout or the color order is wrong, please click Update Layout to
import the layout.
Layout for 2 heads printer:
Layout for 4 heads printer:
4.9.2. Update Waveform
1) Click Main Menu-Setting-UpdateWaveform.
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2) Since we use one waveform for all the heads, you just need to click the top Open button
and update the waveform according to your ink type.
4.9.3. Set new PrintModes
1) Basically we offered 4 print modes, you can set up new print modes as you need by the
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following procedure.
2) Create an empty .text file and change to factory.usr. Please note the postfix is .usr.
3) Copy the factory.usr file to the PrinterManager installation folder.
4) Restart PrinterManager and click Main Menu-JobModeSetting.
5) Within the PrintModes window, import the default print modes or set or revise the
printing modes as you need. Please note the layout should match up the layout you
choose in Switch Layout.
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No. Name Function
1 Model List The print modes you created are list here.
2 Setting Configure the print mode you select in the Mode
List.
AutoSkipWhite: Set the auto skip white function.
Usually we enable it, please keep the default
setting global.
Bidirection: If you want to print uni-direction,
please disable it to choose false. Normally it is
global which mean enabled.
RepeatPrint: Repeat the current printing. Please
keep the setting False.
Between nozzle: Please keep the setting True.
ConstantStep: Please keep the setting Global.
Feather: Set the feather strength, low, medium or
strong.
FeatherNozzle: Set the nozzles for heads joint
feather.
FeatherType: Set the feather type, recommend
Gradient.
FeatherValue: When you choose custom of
Feather, please set feather number here.
Feather Percentage: When the Feather Custom is
enabled, you can set the percentage here as you
like.
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FineFeather: Please keep it Global.
MirrorX: With this option, you can mirror the image
at X direction.
MultipleInk: Same as the option Multiple Ink
option in Print setting as above.
Pass: Set the pass number of the print mode. If it
is 2 pass, the resolution will be 360x1200, 3 pass is
360x1800. 4pass is 720x1200, 4 pass is
720x1800.
Print Quality: If you choose HighPrecision, you
can print by 360dpi/720dpi; if you choose
HighSpeed, you can only print by 720dpi.
ReversePrint: Print from front to back.
Speed: Choose the dot size of grayscale. VSD1 is
big dots, VSD3 is small dots, VSD2 is fixed dot and
VSD4 is smallest dots.
MultipleVarnish: Please keep the default setting
as the printer doesn’t have varnish.
MultipleWhite: Please keep the default setting as
the printer doesn’t have varnish.
3 Command Add: Add a new print mode.
Remove: Delete the print mode you choose.
Import: Import a print mode from a file.
Export: Save the print mode to a file.
Copy As: Copy the settings of the print mode you
choose.
4 Layout Select the same option you choose in Switch
Layout.
4.10. Control Panel
Within control panel, you can set print origin, printer width, do cleaning, filling ink and make
nozzle test.
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4.10.1. General information
LCD display
FLASH CANCEL
CLEAN PAUSE
TEST ORIGIN
ARROW buttons
MENU ENTER
No. Name Function

1 LCD Display It shows printer status and setting information.
2 FLUSH Make manual flash
3 CLEAN Click this button to execute print heads cleaning.
4 TEST Print a nozzle check patch to inspect the nozzles’ status.
5 ARROW buttons Up/down buttons are for moving the media, choosing
parameters and increasing/decreasing numbers. Left/right
buttons are for moving the carriage and moving cursor while
changing numbers.
6 MENU Enter or go back to the parameter menu
7 CANCEL Cancel current operation like printing. Note cleaning action
cannot be canceled.
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8 PAUSE Pause/resume printing.
9 ORIGIN Move the carriage to the desired position by Left/right button and
click ORIGIN button to set the printing origin. The origin of home
position is 0.00.
10 ENTER ENTER button is used to enter the parameter, save the settings
and move the carriage to home position.
4.10.2. MENU tree
There are two modes in MENU, normal mode and advanced mode. The following tree
diagrams will show their contents.
Normal mode:
Head 1
Head 2
Clean Head Head 3
Strong Head 4
Check Nozzle
Normal All Heads
Head Cleaning
Weak
□Auto Clean On/Off
Fill
□Auto Flash On/Off
Auto Clean Strong
Pass Number=100
Auto measurement Normal
Clean Type
Input
Weak
MENU XOrigin=1.29cm
Input
Origin and Width Fill
Width=180.00cm
Set Origin
Margin=0cm
English
Language
Chinese
System Advanced mode:
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4.10.3. MENU instruction
As advanced mode contains all the options in the normal mode, we will only introduce the
advanced mode here.
4.10.3.1. Check Nozzle
Click it to make nozzle test.
4.10.3.2. Head Cleaning
No. Name Function

1 CleanHead Head1: Select head 1 for cleaning.
Head2: Select head 2 for cleaning.
Head3: Select head 3 for cleaning.
Head4: Select head 4 for cleaning. This printer only supports 3
heads.
All Heads: Select all the heads for cleaning.
2 Strong Clean the print head with strong mode. It is for heavily clogged print
heads.
3 Normal Clean the print head with middle mode. It is for regular clogged print
heads.
4 Weak Clean the print head with weak mode. It is for slightly clogged print
heads.
5 Fill Suck the ink from the print head, it is used for loading the ink into the
tubes, dampers and print heads.
6 Auto Clean Auto Clean On/Off: Enable/disable auto clean.
Auto Flash On/Off: Enable/disable auto flash.
Pass Number: Set the auto clean interval. For example, if you set
100 here, the printer will perform cleaning automatically after every
100pass.
Clean Type: Choose the clean type for auto clean
4.10.3.3. Language
The language is defined by the setting in the language password in the PrinterManager, so it
doesn’t work here.
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4.10.3.4. System
No. Name Function

1 Advanced Mode The place where you input the password to enter the advanced
mode. You can check the Vender/Maker in the factory write. The
password is the first two letters/numbers.
4.11. RIP software
4.11.1. Installing RIP software
Insert Ergo installation USB drive and open it. Don’t insert the dongle to the computer when
you install the software.
1) Plug the Ergosoft dongle(key) into the USB port of the PC
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2) Create a new folder on the desktop.
3) Copy the files in USB drive and unzip into the new folder and click .exe file to start
installation.
4) Choose the language you prefer in the drop-down list. Here we choose English. Then
click OK to continue.
5) Click Next to continue.
6) Click “I Agree” to continue.
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7) Choose the default destination folder as the figure below or create a custom folder and
click Next.
8) Click Install to start installation.
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9) The installation is processing, which will take a few minutes.
10) Choose the folder for user data and click OK to continue.
11) A dialog window will appear, choose the first option and click Finish to confirm your
selection.
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12) The activation code is on the label of the CD box as below figure.
13) Click Finish to complete the installation.
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4.11.2. Import print environment
The following section introduces introduce how to printing environment.

1) Open the Ergosoft, the Control Center Utility will launch and also start the necessary
background processes.
2) On first launch, you’ll first be presented with the Print Environment Manager window. This
lets you define a Print Environment for your printer. Print Environments can be thought of
as a set of bundled settings and configurations for your printer. They contain the «driver»
to run the printer, the print settings such as resolution, passes, ICC profiles as well as the
port settings and more. Click Import to continue.
3) Choose all the print environments with different resolutions and click Open to import
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them.
4) Select or Create a PrintQueue for your Environments.
5) Set up Printer Port. Select the Port type and configure it to connect to your printer. Set
the Spool Folder where the RIP will store temporary raster data for Jobs sent to this
printer. This should be on a disk that has sufficient space available as raster data can
quickly get huge.
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6) Click Add port… as above, choose Local Port and To File and click OK as below.
7) Choose To File and enter the folder for the output files. Click OK to add the Data Output
port, here we enter Desktop.
8) Click OK to continue the installation.

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9) Set up the name of the PrintQueue.
10) Click OK to continue.
11) You will see the Print Environments you imported as below.
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12) You could also select them in the dropdown list in the JobComposer.
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5. Load media
5.1. Supported media
Flexible Media: Transfer paper ≥ 35g, for the paper lighter than 35g, please test it before
production printing.
Width: Max. 1900mm
Roll Diameter: Max. 500mm
Roll Weight: Max.150kgs
Core Diameter: 3inches(76.2mm)
5.2. Load media
1) Diagram for feeding and taking up system.

ThunderJet AC1902T/AC1904T:
ThunderJet AC1902T Lite:
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2) Insert the media into the top air shaft, confirm the position (in the middle) and inject the
air into the air shaft with air compressor.
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Dancer bar
Top air shaft
Air inlet
Bottom air shaft
Roller
3) Raise up the pinch rollers by manipulating up the pinch roller lever on backside.
4) Raise up the pinch roller lever on another side to increase the pressure if the media is
thin or smooth.
5) Pass the media under the dancer bar, over the platen and through the gap between the
pinch roller and the platen. Manipulate the pinch roller lever again to clamp the media.
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Dancer bar
6) Go to the front side of the printer, hold the media by hand and raise up the pinch roller
lever on the front to release the media.
Dancer bar
7) Pull the media under the third heater and exhaust unit until it reaches the air shaft of the
taking up. It is better that another person hold the media at backside. When the media is
straight at both sides, stick the media onto the media core on the bottom air shaft with
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tape. Here is the figure for your reference.
Third heater and
exhaust unit
Air shaft
Roller
8) Pull down the front pinch roller lever to let the pinch rollers clamp the media.
9) Put the media clips on both edges of the media on the platen as below. They have
magnet to stick to the metal of the front heater(first heater).
Magnet Magnet
10) Rotate the knob of the vacuum and temp. adjust panel until the cursor moves to the
heater you want to set, here we choose the post heater. Press the knob to select it, you
will see the color of the temperature number is changed. Rotate the knob clockwise to
increase the number or anti-clockwise to reduce the number. After changing the
temperature, press the knob again to quit.
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11) Turn on/off the heater: Within the home screen, rotate the knob until the cursor moves to
the option “Menu(菜单)” and press the knob to enter it.
12) Press the knob again to enter the option CH ON/OFF. Move the cursor to choose the
heater you want to turn on/off and press the knob to select it. Then rotate the knob to turn
on/off the heater and press the knob again to quit. Move the cursor to return to the
previous menu or the home screen.
13) Set platen vacuum:

Within home screen, rotate the knob until the cursor moves to the vacuum option. Press the
knob to select it, you will see the color of the number is changed. Rotate the knob clockwise
to increase the number or anti-clockwise to reduce the number we recommend around 50%,
too much vacuum will affect the stepping accuracy. After changing the vacuum, press the
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knob again to quit.
6. Print head installation
6.1. Assemble the cleaning solution cartridge
1) Put the half part of the ink outlet clamp into the empty cartridge.
Cartridge hole
2) Fit the ink connector of the ink bag into the hole of the clamp and fold the corner of the
ink bag so it can fit into the cartridge.
Ink connector
3) Use another part of the clamp to hold the bag.
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4) Install the cover of the cartridge, please note the arrow mark is at the hole (outlet) side.
Arrow mark
6.2. Clean up Ink Tubes
1) Insert the cleaning solution cartridge into the socket.
2) Use a syringe to suck the cleaning solution from another end until the tube is filled with
cleaning solvent.
3) Insert the cleaning solution cartridge into other sockets one by one fill all the tubes with
cleaning solution.
4) Remove the cleaning solution cartridge and use the syringe to remove the cleaning
solution in all the tubes.
5) Repeat above steps one more time.
6.3. Install the ink cartridges
1) Close the valves for all the cartridges.
94 / 127
Close Open
2) Assemble the ink cartridges with the same way as the cleaning solvent cartridge.
3) Insert them into the sockets by the following color order. Each color has 2 cartridges on
AC1902T and each color has 4 cartridges on AC1904T.
AC1902T:
Y Y MM C C K K
AC1904T:
Y Y MM C C K K Y YM M C C K K
Left side Right side
6.4. Adjust the carriage height
1) Loosen the 6 screws of the carriage. Each side has 3 screws.
95 / 127
2) Put two same thickness of plastic strips (1.5~1.8mm) under left side and right side the
print head mounting plate.
3) Loosen the 4 screws on both sides of the print head mounting plate.
4) Rotate the knob until the print head mounting plate attaches the plastic strips well.
96 / 127
5) Lock the 4 screws.
6.5. Install the print heads
WARNING: Be sure that the printer initialize properly before installing the print
head.
WARNING: Please turn off the printer power before installing the print heads.
1) Move the carriage to the platen and turn off the printer.
2) The print head cable for I3200 head. There are two types: 14p-300mm is print head #1
and #2; 14p-500mm is print head #3.
3) Connect the cables on the print head, each print head has 4 cables, 2 on the left and
another 2 on the right. Take left 2 cables for example, the pins of the top cable faces up
and the pins of the bottom cable faces down. The installation way is same for the right 2
cables.
97 / 127
4) Fixed the print head on the print head mounting plate with 3 screw as orange circled
below.
5) Print head layout on the print head mounting plate. AC1902T has only head 1 and head
2.
6) Connect the big tubes from the chain and the small tubes. Then connect them to the
dampers.
98 / 127
7) Insert the dampers to the print head by the color order KCYM as below.
8) Connect the print head cables onto carriage board as below.
99 / 127
9) Print head cable connections on the carriage boards.
AC1902T:
AC1904T:
100 / 127
6.6. Fill ink
1) Open all the valves for the ink cartridges
2) Press the MENU-Fill button on the panel.
3) Watch if all the dampers are shrinking during filling. If not, you may need to adjust left and
right position of the capping by moving the home sensor left/right.
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4) Wait 3-5 minutes until the print heads are filled with ink.
5) If you still cannot fill up the ink, move the front/back position of the capping station by
loosening the 4 screws below and push /pull the capping station manually.
6.7. Make a nozzle test
1) Set the print origin by moving the carriage over the media and click the
2) Click nozzle test button in the printer manager or on the panel to make a nozzle test as
below.
102 / 127
7. Calibration
7.1. Before calibration
1) Print nozzle tests and do cleaning to be sure all the print heads are in best condition.
2) Load the media, check the gap between the media and the print heads.
3) Screws on the print head mounting plate. (AC1902T&AC1902T Lite)
Angle screw
Screws for fixing
the print head
mounting
Pull screw 2
Push screw 1
Push screw 2
Pull screw 1
Push screw 3
No. Name Function

1 Screws for fixing the Before you adjust the vertical position and angle of the print
print head mounting head, please release them a little bit; after you adjust the
vertical position and angle of the print head, please fasten
them to fix the print heads.
2 Push screw 1 Push the right side of the print head to adjust the print head
angle.
3 Pull screw 1 Pull the right side of the print head to adjust the print head
angle.
4 Pull screw 2 Pull the left side of the print head to adjust the print head angle.
5 Push screw 2 & Push the print head to adjust the print head angle and
Push screw 3 front/back position.
4) Screws on the print head mounting plate. (AC1904T)
103 / 127
Screws for fixing the print heads
Angle screw
No. Name Function

1 Screws for fixing the Before you adjust the angle of the print head, please release
print heads them a little bit; after you adjust the vertical position and angle
of the print head, please fasten them to fix the print heads.
2 Angle screw Adjust the angle of the print heads. Rotate it clockwise to rotate
the print head clockwise; Rotate it anti-clockwise to rotate the
print head clockwise.
Vertical screw
Screws for
Angle
fixing
screw
the
print head base
No. Name Function
104 / 127
1 Screws for fixing the Before you adjust the vertical position of the print head, please
print head base release them a little bit; after you adjust the vertical position of
the print head, please fasten them to fix the print heads.
2 Vertical screw Adjust the angle of other three heads (no base head). Rotate it
clockwise to push it toward you; Rotate it anti-clockwise to pull
the head.
5) Screws on the NEW print head mounting plate. (AC1904T)
Angle screw 2
Angle screw 1
Vertical screw
No. Name Function

1 Angle screw 1 Adjust the angle of the first print head.
2 Angle screw 2 Adjust the angle of the second print head. Third print head and
forth print head are same.
3 Vertical screw Adjust the front/back position of the print head. As angle
adjustment will affect the front/back position, so we
recommend to adjust the print head angle first and then adjust
the front/back position.
7.2. Calibration procedure
1) Open PrinterManager, choose the media type you want to calibrate on. You can set
different step settings for different types of media, so you can choose the right media
type according to the media you load.
1) Click Main Menu-Tools-Calibration Wizard or click Calibrate button.
105 / 127
or
2) The following window will pop up. Click Next to continue.
3) Set Base Step at 24300 and click Vertical Check button.
106 / 127
4) The patterns below will be printed. Each print head has two parts of patterns, the top and
the bottom one should be aligned at 0 position. If not, you need to adjust the angle
screws until the patterns are perfect. Please use magnifier to check the pattern.
Print Head 1
Print Head 2
Print Head 3
Print Head 4
5) For example, the bottom part is more left and top part is more right. It means the print
head is placed clockwise. You need to use the agnle screw to rotate it anti-clock wise.
107 / 127
6) The following pattern is used to check the vertical gap between the heads. Operate the
vertical screw to move the print head backward or front.
7) Choose the mode as below and click Step Check.
108 / 127
8) The pattern below will be printed. The left row of lines should be aligned with the right row
of lines. If the left row of lines is higher than the right row, you need to input minus
number in the text box at the right side of the Step Check button and click => button to
apply your change; If the left row of lines is lower than the right row, you need to input
positive number in the text box and click => button to apply your change. The Base Step
will be changed after you apply the change. The smallest number you can input it 0.01 or
-0.01. Print the pattern again to double check it is good or not. Please don’t move the
media backward during the step calibration. After finishing the step calibration, click Next
to continue.
9) Within the window below, use Tab button of the keyboard or Next button to switch the
options. First, we calibrate Group-Left option.
109 / 127
10) Click Print button to print the calibration pattern below. It is used to adjust the horizontal
offset between the three heads. Find the number where the lines are aligned and add to
the corresponding text boxes. After then click Next or Tab to move to Right option and
calibrate it with the same method. After calibrate the Right option, click Next to start
Bidirection calibration
11) When the cursor moves to Bidirection, click Print button, the following pattern will be
printed. Find the number where the top, middle and bottom lines are aligned and add the
number to the text box. Redo the procedure to be sure the pattern is perfect. After
finishing the Bidrection calibration, click Next to move to Left color offset calibration.
110 / 127
12) Left color offset calibration means calibrating the color offset between the heads when
printing from Right to Left. Click print, the following patterns will be printed. Find the
number where the top, bottom black lines are aligned and add the number to the
corresponding text box. For example, in the Y1 part, the yellow color lines are aligned
with the black lines at number -3 and it is 4 in the 1(Y) now. You need to add -3 to 1(Y),
which means 4-3=1. Redo the procedure to be sure the patterns are perfect. After
finishing this calibration, click Next to move to Right color offset calibration.
111 / 127
13) Right color offset calibration means calibrating the color offset between the heads when
printing from Left to Right. The method is same as the Left color offset calibration.
14) After finishing the Right color offset calibration, click Next to move to Vertical/Overlap
calibration.
15) Click print, the following patterns will be printed. Find the number where the left group of
lines is aligned with right group of black lines and input the number into the
corresponding text boxes. Usually, if you calibrate the Vertical Check (print head angle)
very well, you don’t need to calibrate here.
16) After finishing the Vertical/Overlap calibration to go to Step calibration. This is similar as
the previous step calibration, calibrate the pass number for example 2,3,4 pass which
112 / 127
you want to print, click Save and click Next to go to All Page Check.
17) All Page Check
Set the width, pass number and lick Angle Check to print the pattern across the platen as
below. This is used to check if the gap between the print head mounting plate and platen has
not change from left to right.
113 / 127
8. Printing
8.1. Inspections before printing
1) Set print modes

2) Load the media
8.2. Rip a printing job in Ergo
1) Choose the print environment you want to use.
2) Click the button and choose the image as below to add it.
3) Set the job property at the right side.
114 / 127
4) Click Print button to send the job.
5) Set the job name, copies, etc and click OK to continue.
6) At the right bottom, you will see it is ripping.
7) After ripping, it says Wait for Print
115 / 127
8) Click Start PrintQueue button.
9) Within the pop-up window, you will see the status is idle
10) Click the left round button to it will become printing.
116 / 127
11) Wait until the job appears in the Done tab. It means the printing is finished.
12) You can find the ripped file in the folder which you set up before.
8.3. Printing a job by control software
1) Set the print origin
2) Click to add the ripped .prt files to the job list.

3) Choose the job.
117 / 127
4) Choose the Job Mode and MediaType (the one you calibrated).
5) Click to start printing.
118 / 127
9. Maintenance
9.1. Daily care
Keep the printer on and cover the carriage with black cloth after one day of working. This
could prevent the ink cured in the print head.
9.2. Once a weak
1) Clean the platen and the exterior covers by wet and clean cloth once a week to keep the
print heads, sensors, encoder strip from the dust.
2) Use non-dust paper/cloth with cleaning solvent to clean the cappings and wipers once a
week.
9.3. Once a month
1) Check the tube and wire connections.

2) Clean the linear guides with a soft, dry cloth. Please don’t use ethanol.
9.4. Maintenance when needed
1) Clean the ink residue that attached to the table with alcohol.
2) Clean the ink residue that attached around the nozzle surface by cleaning solvent.
3) Add lubricate oil to the lead screw and lithium base grease the bearing blocks in every
300hours of running.
119 / 127
4) Change the dampers every 6~8months
9.5. Print head maintenance
1) Change the capping and wipers every six months.

2) Change the dampers every six months.
3) If you uninstall the print head, please clean it with cleaning solvent, wrap it with non-dust
paper and then wrap it with food wrap. It is also for you to ship the print head.
120 / 127
10. Error List
Error Code Error info. Note
4020008 Time-limit password input mistake, Re-input correct password
contains the forbidden character.
The password is ignored, please
input again.
4020009 Illegal time-limit password. The Re-input correct password
password is ignored, please input
again.
0402000A Time-limit password and Re-input correct password
manufacturer ID mismatch. The
password is ignored, please input
again
0402000B Time-limit password and board ID Re-input correct password
mismatch. The password is ignored,
please input again.
0402000C First warning: 100 hours left against Please request a new password from
current time-limit password, please local distributor.
request a new password from the
producer.
0402000D Second warning: 50 hours left Please request a new password from
against current time-limit password, local distributor.
please request a new password
from the producer.
0402000E Last warning: After 1 hour, any Please request a new password from
printing will be stopped! Request a local distributor immediately
new password from the producer
immediately!
400100F6 COMCommand_Abort_Encoder Check encoder strip, encoder reader,
Encoder Error! carriage board, main board, SCSI
cable, servo driver and servo cable.
400100F8 COMCommand_Abort_NoPaper No Check the media sensor(if have)
paper
40020001 CoreBoard_Fatal_INTERNAL_WRO Check USB cable and USB port. If the
NGHEADER Internal 1. problem persists, replace the
mainboard
40020002 CoreBoard_Fatal_INTERNAL_WRO Check USB cable and USB port. If the
NGHEADERSIZE Internal 2. problem persists, replace the
mainboard
40020003 CoreBoard_Fatal_INTERNAL_JOB Check USB cable and USB port. If the
STARTHEADER Internal 3. problem persists, replace the
121 / 127
mainboard
40020004 CoreBoard_Fatal_INTERNAL_BAN Check USB cable and USB port. If the
DDATASIZE Internal 4. problem persists, replace the
mainboard
CoreBoard_Fatal_INTERNAL_WRO Check the boards
40020005
NGFORMAT Internal 5.
CoreBoard_Fatal_INTERNAL_PRIN Check the boards
40020007
TPOINT Internal 7.
4002000A CoreBoard_Fatal_DSPINITS1 Reboot the printer. If the problem
Motion step 1. persists, replace the mainboard
4002000B CoreBoard_Fatal_DSPINITS2 Reboot the printer. If the problem
Motion step 2. persists, replace the mainboard
4002000C CoreBoard_Fatal_HEADINITS1 Check the connection of long SCSI
Head board step 1. cable; Check whether the indicator
lights of carriage board are blinking
normally. If the problem persists,
replace the main board. Check
whether the print head cables are
connected onto the carriage board
correctly.
4002000D CoreBoard_Fatal_HEADINITS2 Check the connection of long SCSI
Head board step 2. cable; Check whether the indicator
lights of carriage board are blinking
normally. If the problem persists,
replace the main board.
4002000E CoreBoard_Fatal_HEADTOMAINR Check the long SCSI cable; Check
OAD LVDS error. whether the indicator lights of
carriage board are blinking normally.
If the problem persists after replacing
the long SCSI cable, replace the main
board.
CoreBoard_Fatal_INTERNAL_BAN Check the boards.
4002000F DDIRECTION Band direction error
value.
CoreBoard_Fatal_INTERNAL_BAN Check the boards.
4002000F DDIRECTION Band direction error
value.
CoreBoard_Fatal_DSPUPDATE_FA Upgrading is failed, use another
40020010
IL DSP update fail. upgrading file.
40020011 EEPROM read failed. Re-update the FW. If the problem is
still, please replace the mainboard
40020012 EEPROM write failed. Re-update the FW. If the problem is
still, Please replace the mainboard
122 / 127
40020013 Not initialized by factory Re-setting the factorywrite
40020014 Head board is reset. Check the carriage board;
Power supply and the data cable
40020016 Head board mismatch with factory Re-setting the factorywrite
data set. Please reset factory data or
change a new head
board
40020017 Board manufactory ID mismatch Re-update or replacement the
with FW. Please mainboard
update FW.
40020018 Serious Error: Exceeds the time Time password expiration
against the time-limit password,
please input a new password.
4002001A CoreBoard_Fatal_USB1_USB1CON Power off the printer for 10 s, reboot
NECT USB1.1 connect. it. Check the USB port. If the problem
persists, replace the main board.
CoreBoard_Fatal_UILANGUAGE_N Change the language password.

OT_MATCH Serious Error: The
language of the software setting
does not correspond to authority.
4002001B
Please reset the software language
or input the new language matching
password again, and restart the
printer.
CoreBoard_Fatal_INTERNAL_WRO Check the boards
4002001C NGPINCONF PINCONF writing
FPGA errors.
CoreBoard_Fatal_FACTORY_COL Re-set the factorywrite
4002001D ORNUM_WRONG Factory Set the
number of colors in wrong.
4002001F CoreBoard_Fatal_HB_OVERHEAT Check the print head cable and print
Nozzle overheating, all the heater head. If the problem persists, replace
was closed. the mainboard.
CoreBoard_Fatal_SHAKEHAND_E Check the software version.
RR version of the software error or
40020020
an error, not through the handshake
protocol.
CoreBoard_Fatal_SWVERSION_E Check the software version.
40020021 RR firmware version requires
special software, version error.
123 / 127
CoreBoard_Fatal_EPSON_HEAD_F Check whether main board and
40020026
PGA_ERR head board FPGA error. carriage board are match.
CoreBoard_Service_SDRAM_CHE Check the boards
80020007
CK SDRAM didn't pass Check.
CoreBoard_Service_FLASH Flash. Check the boards
80020008
Cann't read FPGA from flash.
CoreBoard_Service_SDRAM_NOM Check the boards
80020009 ATCH SDRAM is too small to
support the current settings.
CoreBoard_Service_READBOARDI Check the boards
8002000A
D_FAIL Read board id Error.
CoreBoard_Service_ARM_MOTION Check the boards
8002000B ARM Motion system initialization
error..
CoreBoard_Service_HEADBOARD_ Check the boards
8002000C INIT_FAIL Head board failed to
initialize.
CoreBoard_Service_EEPROM_CH Check the boards
80020010
K Service Call: 16.
40030000 Software_BoardCommunication Check USB cable and USB port
USB communication error
40030001 Software_NoDevice Can not open Check USB cable and USB port
USB device
40030002 Software_Parser Invalid file format Check the print job
40030003 Software_PrintMode Print parameter Check the print job
error
Software_Shakhand Shakehand Check whether the software and the
40030005
error between software and FW printer are matched.
Software_MismatchID Printer id not Re-start the software
40030006 supported! Please upgrade
software!
Software_VersionNoMatch The Need to upgrade the firmware
40030007 current Version is {0}, please
upgrade to version{1}
40030008 Software_Language Language not Input language password or change
support the language setting
40030009 Software_FileResolutionNoMatchPri Check the resolution of the print job or
nter Prt resolution mismatch with re-add it.
printer resolution!
4003000A Software_FileNoSupportResolution Check the resolution of the print job
Not support resolution in prt!
4003000B Software_FileNoSupportForamt Not Check the resolution of the print job
support file format!
124 / 127
4003000C Software_FilePassMatchResolution Pass number is wrong, set the correct
Can't print this job with current pass pass
setting. Press ok to print this job with
{0} pass.
4003000D Software_FileColorNumber Prt color Check the resolution of the print job
number mismatch with printer!
4003000E Software_StepTolTooMuch Y lost Please do step calibration
feedback,or step not calibration!
4003000F Software_GetHWSettingFail Get Replace the mainboard.
HW setting failed!
40030010 Software_MustUpdateFW Must Request a update FW from local
update new FW. distributor
40030011 Software_FWIsNotDogKey Wrong Request a update FW from local
updater file format. Not Encrypt. distributor
40030012 Software_UpdateFileWrongFormat Request a update FW from local
Wrong updater file format. distributor
40030013 Software_Unknown Unknown Ask local distributor for help
Enum:Software_Unknown
04100001 EnumCmdSrc_FX2_Warning_CALI Please set the adjust voltage
BRATIONVNOSET MainBoard
Warning: Adjust voltage is not set,
use the default values
04100002 EnumCmdSrc_FX2_Warning_BASE Please set the base voltage
VNOSET MainBoard Warning: Base
Voltage is not set, use the default
values
04100003 EnumCmdSrc_FX2_Warning_SPRA Please set the spray parameter
YPARAMETERSNOSET
MainBoard Warning: Spray
Parameter is not set, use the default
values
04020001 CoreBoard_Warning_EP0OVERUN Check the software version and board
_REQUEST_IGNORE EP0 overrun. version
20020002 CoreBoard_Err_UART2_TXTIMEO Check the main board.
UT Motion COM timeout.
20020003 CoreBoard_Err_UART1_TXTIMEO Check the data cable, power supply
UT Head board COM timeout. and carriage board.
20020005 CoreBoard_Err_FPGA_LESSDATA Check the encoder and encoder
reader position
20020006 CoreBoard_Err_FPGA_ULTRADAT Print data is more than fire number.
A
20020009 CoreBoard_Err_FPGA_WRONGCO Firmware needs upgrade

125 / 127
MMAND The FPGA received wrong
command.
2002000A CoreBoard_Err_MOTION_SPEED_ Motion speed bad or receive the firing
BAD Movement speed too fast or command before finishing data
uneven, data output unfinished output. Check the encoder stripe and
received ignition command. try low speed printing.
126 / 127
Manufacturer: Gongzheng Group Co., Ltd.
Add: Miaobei Village, Snajiang District, Yongjia County, Wenzhou City,

Zhejiang Province, China 325102
Tel:86-577-6731-9778 Website: www.gongzheng.com
Email:gzsales@gongzheng.com/ service@gongzheng.com
127 / 127

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User Manual

ThunderJet AC1902T/ AC1902T Lite/ AC1904T

ThunderJet AC1902T ThunderJet AC1902T Lite

ThunderJet AC1904T ThunderJet AC1904T(New)

© 2021 Gongzheng Group Co., Ltd.

Version No. Date Revised by Description

Disclaimer and Copyright

1.2. Safety instructions ........................................................................................................ 1

2.2. Thunderjet AC1902T Lite .............................................................................................. 8

3.2. Unpack and install the printer ..................................................................................... 11

3.2.1. Installation environment .............................................................................................. 11

3.2.2. Installation Space ....................................................................................................... 11

3.2.3. Unpacking .................................................................................................................. 12

3.2.4. Assemble the printer ................................................................................................... 12

3.4. Connections ............................................................................................................... 20

3.4.1. Power supply requirement .......................................................................................... 20

3.4.2. Connecting the power cables...................................................................................... 21

3.4.3. Connect the power cable of IR Dryer .......................................................................... 22

3.4.4. Connect the USB cable .............................................................................................. 24

3.4.5. Initialization ................................................................................................................. 25

4.2. Installing the control software ..................................................................................... 26

4.3. Uninstall the control software. ..................................................................................... 29

4.4. Install the USB dongle driver ...................................................................................... 30

4.5. Install the printer USB driver ....................................................................................... 33

4.6. Disable Driver Signature Enforcement in Win10 ......................................................... 35

4.7. Factory Mode ............................................................................................................. 38

4.7.2. CleanParameter ......................................................................................................... 42

4.7.3. QRCode ..................................................................................................................... 45

4.8. Printer Manager Instruction ........................................................................................ 47

4.8.1. Main interface ............................................................................................................. 47

4.8.2. Buttons ....................................................................................................................... 47

4.8.3. Edit ............................................................................................................................. 48

4.8.3.1. Printer ............................................................................................48

4.8.3.2. Preference .....................................................................................52

4.8.3.3. Service ...........................................................................................53

4.8.3.4. CalibrationOrigin ............................................................................54

4.8.3.5. Close nozzle ..................................................................................54

4.8.5. Job List ....................................................................................................................... 56

4.8.6. Main Menu.................................................................................................................. 58

4.8.6.1. Dongle ............................................................................................59

4.8.6.4. Setting ............................................................................................66

4.9.1. Switch layout .............................................................................................................. 69

4.9.2. Update Waveform....................................................................................................... 69

4.9.3. Set new PrintModes ................................................................................................... 70

4.10. Control Panel .............................................................................................................. 73

4.10.2. MENU tree ........................................................................................................... 75

4.10.3. MENU instruction ................................................................................................. 76

4.10.3.1. Check Nozzle .................................................................................76

4.10.3.2. Head Cleaning ...............................................................................76

4.10.3.3. Language .......................................................................................76

4.10.3.4. System ...........................................................................................77

4.11.1. Installing RIP software ......................................................................................... 77

4.11.2. Import print environment ...................................................................................... 82

5.2. Load media................................................................................................................. 87

6.2. Clean up Ink Tubes .................................................................................................... 94

6.3. Install the ink cartridges .............................................................................................. 94

6.4. Adjust the carriage height ........................................................................................... 95

6.5. Install the print heads.................................................................................................. 97

6.6. Fill ink ....................................................................................................................... 101

6.7. Make a nozzle test.................................................................................................... 102

7.2. Calibration procedure ............................................................................................... 105

8.2. Rip a printing job in Ergo .......................................................................................... 114

8.3. Printing a job by control software .............................................................................. 117