Paresh Kumar ET MIS Tem-II Jan 2022 (2021-23) 1667839809365

ET_MIS_Tem-II_Jan_2022_(2021-23)
Paresh Kumar | 20 Jan 2022
Mercer-Mettl | Paresh Kumar Page 1 / 21

Test Name::
ET_MIS_Tem-II_Jan_2022_(2021-23)
Finish State: Auto Submit Test Taken on: January 20, 2022 03:33:59 PM IST
Paresh Kumar
PK
pareshkumar.mbaa21038@iimkashipur.ac.in
Last Name: Jaiswal
Roll Number: MBAA21038

Overall Summary
30 Marks Scored
out of 40 75 % 69.88 percentile
out of 83 Test Takers 2h 5m Time taken
of 2hr 5mins
Marks Scored
Marks percentage percentile
30
Section #1 75
70
30
Total 75
70
Attempt Summary
Distribution of questions attempted in a total of 24 question(s).
Correct 16 Ques 16/16 Marks
Incorrect 4 Ques 0/4 Marks
24 Partially Correct 4 Ques 14/20 Marks

Total Questions
Not Attempted 0 Ques 0/0 Marks

This shows the correctness of questions attempted by the test
taker

Section-Wise Details
Section 1 question(s) Time taken Marks Scored

Section #1 24 Q. 2h 5m (Untimed) 30 / 40
Marks Scored
Marks percentage
1
Q.1(xiii)_MIS_Term-II…
100
3
Q.5_MIS_Term-II_Se…
60
1
Q.1(xv)_MIS_Term-II…
100
4.5
90
1
Q.1(vii)_MIS_Term-II…
100
4
80
1
Q.1(ix)_MIS_Term-II_…
100
1
Q.1(ii)_MIS_Term-II_…
100
1
Q.1(xii)_MIS_Term-II…
100
1
Q.1(iii)_MIS_Term-II_…
100
1
Q.1(xi)_MIS_Term-II_…
100
0
0
0
Q.1(v)_MIS_Term-II_…
0

1
Q.1(xvi)_MIS_Term-II…
100
1
Q.1(x)_MIS_Term-II_…
100
1
Q.1(vi)_MIS_Term-II_…
100
1
Q.1(xvii)_MIS_Term-I…
100
1
Q.1(xx)_MIS_Term-II…
100
1
Q.1(viii)_MIS_Term-II…
100
0
Q.1(xviii)_MIS_Term-I…
0
1
Q.1(xix)_MIS_Term-II…
100
1
Q.1(xiv)_MIS_Term-II…
100
0
Q.1(iv)_MIS_Term-II_…
0
2.5
50
30
Total
75
Attempt Summary
Distribution of questions attempted in a total of 24 question(s).
Correct 16 Ques 16/16 Marks
Incorrect 4 Ques 0/4 Marks
24 Partially Correct 4 Ques 14/20 Marks

Total Questions
This shows the correctness of questions attempted by the test

taker

Question-Wise Details
Section 1 24 2h 5m 30/40
Section #1 question(s) Time taken Marks Scored
Q. Time taken: 1m 9s Marks Scored: 0/1

Question 1
1
Q.1. Choose the most appropriate option. [0.25x20=5 marks]
I) “Reduced manpower, better visibility of corporate growth and efficient deployment of assets" These are the benefits of
Response:
OPTIONS RESPONSE ANSWER
ERP
CRM
Both
Neither
Q. Question 2 Time taken: 13s Marks Scored: 1/1

2
Q.1:
ii) Which of the following statements best describes the relationship between collaboration and knowledge management?
Response:
Collaboration is impossible without knowledge.
Knowledge is impossible without collaboration.
Knowledge is useful only when shared with others.
Knowledge is the result of collaboration.

Q. Time taken: 6s Marks Scored: 1/1
Question 3
3
Q:1
iii) Which of the following statements is not an accurate description of the importance of knowledge to a firm?
Response:
Knowledge experiences network effects as more people share it.
Knowledge should be seen as an intangible key asset.
Knowledge enables firms to become more efficient in their use of scarce resources.
Knowledge is unconditional.

Question 4
4
Q:1
iv) Which of these is not a key intangible benefit of ERP?
Response:
Acquisitions
Sales automation
None of the above
Both of the above

Question 5
5
Q:1
v) Processes were not interrelated, not organized, not documented, and discrete business decisions were taken without reference to a solid and reliable source of data. There were
no budgeting tools to forecast sales and expenses for a given fiscal year, making strategic decisions very difficult. This statement could make a case for
Response:
ERP
CRM
Either
Neither

Question 6
6
Q:1
vi) ____________ are those consumers’ who purchase the new product and service offering not because they are fascinated towards the “new”, but because they possess a need.
They generally tend to have some idea on the product/service category, and after gathering some more information about the product and or brand, they go in for purchase.
Response:
Innovators
Early adopters
Late adopters
Laggards

Question 7
7
Q:1
vii) Removing the business process layers in a distribution channel is called:
Response:
disintermediation
BPR
market segmentation
market transparency

Question 8
8
Q:1
viii) Social CRMs:
Response:
serve strategic advantage by allowing integration with social media of top management
allow leveraging supplier information which was impossible before
allow leveraging competition customer's information
allow organizations to provide better customer service

Question 9
9
Q:1
ix) Which of the following statements is false?
Response:
Digital rights management is a technological solution that allows publishers to control their digital
media to discourage, limit, or prevent illegal copying and distribution.
Counterfeit software is the unauthorized use, duplication, distribution, or sale of copyrighted

software.
Privacy is the right to be left alone when you want to be, to have control over your own personal
possessions, and not to be observed without your consent.
None of the above

Question 10
10
Q:1
x) Which of the following best describes how new information systems can result in legal gray areas?
Response:
They work with networked, digital data, which are more difficult to control than information stored
manually.
They result in new situations that are not covered by old laws.
They are implemented by technicians rather than managers.
They are created from sets of logical and technological rules rather than social or organizational
mores.

Question 11
11
Q:1
xi) Which of the following is a data analysis technology that finds hidden connections between data in disparate sources?
Response:
HIPAA
FIP
NORA
Spyware

Question 12
12
Q:1
xii) An upscale organic foods grocery store chain is implementing an information system that will enable it to add same-day home delivery of groceries to its customers. This is an
example of:
Response:
rationalization of procedures.
paradigm shift.
business process redesign.
organizational change.

Question 13
13
Q:1
xiii) Which process develops a detailed description of the functions that a new information system must perform?
Response:
Feasibility study
Requirements analysis
Systems design
Management plan

Question 14
14
Q:1
xiv) Changes in hardware, software, documentation, or production to a production system to correct errors, meet new requirements, or improve processing efficiencies are termed:
Response:
acceptance
production
maintenance
post-implementation

Question 15
15
Q:1
xv) You are an IT project manager for an advertising firm. The firm wishes to create an online tool that will be used to survey focus group reactions to products in development. The
most important consideration for the firm is being able to offer the tool as soon as possible as a new corporate service. However, you know that many of the senior managers that
are business owners of this project have difficulty in understanding technical or software development issues, and are likely to change their requirements during the course of
development. What development method would be most successful for this project?
Response:
RAD
End-user development
Prototyping
Traditional

Question 16
16
Q:1
xvi) What is the primary driving factor for firms in selecting domestic outsourcing firms to build system solutions?
Response:
To take advantage of technical skills the firm does not have
To save labor costs
To avoid change management issues
To reduce the cost of hardware

17
Q:1
xvii) Which of the following statement is incorrect?
Response:
Powerful way for change agents to affect the diffusion of an innovation is to affect opinion leader
attitudes.
Persuading opinion leaders is the easiest way to foment positive attitudes toward an innovation.
Early majority refers to a stage in the diffusion of a new technology that represents the first sizable
segment of a population to adopt the innovation.
None of the above

Question 18
18
Q:1
xviii) For which of the below is custom code a primary major hidden cost:
Response:
ERP
CRM
Neither
Both

19
Q:1
xix) Which of the following is not one of the current key technology trends that raises ethical issues?
Response:
Data storage improvements
Data analysis advancements
Increase in data quality
Increase in use of mobile devices

Question 20
20
Q:1
xx) All of the following are unique features of e-commerce technology, except:
Response:
personalization/customization
interactivity
price discrimination
global reach

Q. Time taken: 54m 27s Marks Scored: 4.5/5
Question 21
21
Q.2. What is e-commerce? Explain the various e-commerce business models and their revenue systems.
[5 marks]
Response:
2)
E-commerce refers to the activity done online involving the buying and selling of products and services. It can be said as the process for conducting transactions online. It is
predicted that e-commerce will reach 5 trillion dollars by 2021 as stated by marketers.
In order to make more business, the owners of businesses are taking their business online and also selling products through other websites and e-commerce platforms. The
benefits of e-commerce are:-
Ubiquity - Virtual marketplace and transaction cost is reduced
Global reach - Transactions happen through cross-cultural and national boundaries
Universal standards - One set of technology standards and internet technology been used
Richness - usage of audio, video, and text messages.
Interactivity
Information density - greater price, cost transparency and price discrimination
Personalization/Customisation - Technology permits modification messages and goods
Social technology - It promotes user content generation and social networking
An e-commerce business model is on what basis the e-commerce business is structured conceptually in order to reach the customers and drive sales. There are several
models which enable different companies to reach their customers in an effective way.
Business to consumer(B2C) -- B2C is the most common type of business model and sale is made directly to the customers or whoever is using the product. Based
on the volume of the consumers the business can decide how to target and broaden the demographic base.
Business to Business (B2B) - Sale scycle are longer and are price sensitive. Here the business sells to another business. Repeat orders and monthly recurring
revenue is received from monthly charge. Here a small customer base is present and the target is a smaller niche market business.
Consumer to Consumer (C2C) or Peer to Peer (P2P) - Due to the introduction of the technology which enables consumers to interact directly with each other. Here
business is run through site or platform which draws commission in sales for direct transactions.
Consumer to Business (C2B) - It is a way for a solopreneur to provide the service or good to the business which can be related to the graphic or writing services.
Business to government - These are very rare and vendors who sell the services directly to the government for government contracts.
The various e-commerce business models are-

Subscriptions - it is gaining a lot of popularity where customers sign up for regular receipt of the product at regular intervals. It develops strong recurring revenue
streams to maintain customer relationships for longer
White labeling - Here a product is chosen which is already sold in the market where the merchandise is done in the name of some other company by name, label, and
the product is sold. Inventory needs to be warehoused.
On-demand Manufacturing - Here the order or the good is created when the consumer orders it. It offers lots of customization for the customers also known as print
on demand.
Dropshipping - It has a warehouse partner who keeps the inventory and manages all the operations once the order is placed and thus can free on thinking the broader
other elements of business like branding and marketing.
Wholesaling and Warehousing- It is used exclusively for B2B businesses. The transactions offer higher profit margins as goods are sold individually and in smaller
packs.
Portal
E-tailer
Content provider
Transaction broker
Market creator
Service provider
Community provider
Various e-commerce revenue models are -

Advertising Revenue model- It allows other platforms to advertise with them for free. Media sites such as magazines, newspapers and TV channels also frequently
use this model. Payperclick is used to generate revenue.
Sales Revenue model -Profits are achieved by selling products or providing online in addition to the store in physical form. Any business selling items through the
internet follows this model.
Subscription Revenue model - Users are charged a recurring fee for using the services for having existing products replenished and delivered regularly.
Transaction fee Revenue model - This model charges a fee everytime a transaction is made through their platform, While fees tend to be minimum and if the people
are making thousands of transactions per day the revenue can be substanitial.
Affiliate Revenue model - Businesses earn revenue just by promoting and selling another company or person product don't he site. It is based on the revenue
sharing concept.

Words : 692

Question 22
22
Q3. Explain the different types of knowledge management systems, and how they provide value for firms?
[5 marks]
Response:
Q3)
Different types of Knowledge management systems are-
Enterprise Knowledge management system - It delivers the crucial benefit of maintaining organizational productivity and streamlining work. A significant advantage
of such a system is that it permits the organization to aim at the business processes rather than on the data. In turn, this helps upsurge the efficiency at the
administrative level.
It aids the businesses in decreasing production costs. It is an application that helps in simplifying the access points from various sources and databanks. It functions by
utilizing the data gathered and uses operational manuals to dispense talents in the appropriate departments. If properly used it helped the companies to develop better
collaborations among the various subdivisions to expand organizational productivity and efficiency.
Knowledge Work System - It is the system that offers enterprise-wide KM. It focuses on the dissimilar systems. In this subsection, the system may comprise a
knowledge database, knowledge repository, and knowledge graph. These 3 kinds of information systems will deliver the best outcomes for assembling work-related
data. Each knowledge management system tends to be suitable in different industries. Hence it is best to select an ideal system that fits the current model of the
organization. It also has diverse techniques that apply to definite business needs.
It can be made flexible which can allow to the integration of various elements needed for the success of the business. It should function well in the area of business-
wide KM. Therefore it must be adjusted to alteration.
Intelligent Techniques- Companies can utilize artificial intelligence to capture and preserve tacit knowledge. It can also be helpful for knowledge discovery, generating
the solutions to precise issues that are too complex and massive to be analyzed by the humans on their own, and helping forms search data and filter them.
AI lacks the breadth, generality of human intelligence, and flexibility but it can be used to codify, extend and capture organizational knowledge. Expert systems capture
tacit knowledge from a restricted domain of human proficiency and state that the knowledge is in the form of instructions. the approach to find through the knowledge
base called 'inference engine' can employ either backward or forward chaining. Expert systems are most advantageous for thr issues of diagnosis or classification.
Words : 373

Q. Time taken: 17m 35s Marks Scored: 2.5/5
Question 23
23
Q4. What are the challenges to the protection of Individual Privacy and Intellectual Property posed by the Internet and Information Systems? Explain with examples. [5
marks]
Response:
Information system technology including internet technology challenges traditional regimens for protecting individual privacy and intellectual property. data storage and data
analysis technology enables companies to easily gather personal data about individuals from many different sources and analyse these data to create detailed electronic
profiles about behaviors and individuals. Data flowing through the internet can be monitored at many points. The activities of web site visitors can be closely tracked using
cookies and web monitoring tools. NOt all sites have strong privacy protection policies and they do not always allow for informed consent regarding the use of personal
information.
The online industry prefers self-regulation tightening privacy protection legislation. Traditional copyright laws are insufficient to protect against software piracy because digital
material can be copied so easily. Internet technology also makes other intellectual property even more difficult to protect because digital material can be copied easily and
transmitted to many different locations simultaneously over the net. Web pages can be constructed easily using pieces of content from other websites without permission.
Although computer systems have been sources of efficiency and wealth they have some negative impacts.
Errors in large computer systems are impossible to eradicate totally. Computer errors can cause serious harm to individuals and organizations and existing laws and social
practices are problems. Less serious errors are often attributable to poor data quality which can be causing disruptions and losses for businesses. Jobs can be lost when
computers replace workers or tasks become unnecessary in business processes.
Words : 246

Question 24
24
Q5. University of ABC has been previously handling the college applications entirely with a paper-based process. However, university wants this to be changed to the digital mode.
The IT department of the university hired you as a consultant to guide them and facilitate the design of a new system for handling college applications. The university primarily
looking for setting up a system by which prospective students can apply online. Describe in detail first steps of the IT department and any studies they should perform before
designing the new information system. Please feel free to make any assumption however clearly highlight if any. [5 marks]
Response:
The implementation of IT in digital mode requires five dimensions-

Knowledge
Education
Social
Ethical
Corporate
It will be implemented as an instrument for the administration, teaching, research and community service.It will be in the form of organizational business. In principle, there are
3 core processes of higher education activities at the university namely-
Teaching
Research
Community Service
Support activities will be -

Academic administration
Finance and Accounting
Human Resource
Student Service
Relationship with industry
Campus Infrastructure
Based on the results of university mapping there are a lot of stakeholders of potential users of the IT applications at the university. There are in total at least 8 main
stakeholders that are closely related to the core processes as supporting activities of a university. They are:-
Alumni
Faculty
Industry
Community
Other educational institutions
University management
Employees
Government
Now the main process and supporting activities need to be mapped with the stakeholders utilizing them. An interface model will connect each stakeholder to the main
processes and supporting activities at the university. Product and service will vary in nature in which each of them will have different users externally and internally.
We need to provide IT tools that can be utilised by all the stakeholders and online cum real-time information access about the university through the internet so that
stakeholders have easy access to obtain complete information in accordance with their needs.
The targeted things withing the implementation of IT -

Online registration uses websites so that prospective students around the world can access without having physically to come to a university concerned.
On-line study plan form that allows the administration of courses contracts conducted using anywhere using the digital services such as computers, PDA, tablets, PC
etc.
Students can see the score of test and final results of the study via the internet or mobile phones
Classes management ranges from allocation of subject and lecturer until student attendance is employed automatically
Documentation is stored neatly in electronic format using EDMS
Integrated HR management concerning data and information records of students, faculty, and alumni.
Books and \journals library that can be accessed from anywhere at any time
Integrated administration between universities to allow cross-study programs.
Software to manage the hierarchy system of employees career and lecturer ranks
Course management
Cyber communit
Knowledge portal
Virtual class
Computer based Training
Electronic mail

Words : 358

About the Report
This Report is generated electronically on the basis of the inputs received from the assessment takers. This Report including the AI flags that are generated in case of availing of
proctoring services, should not be solely used/relied on for making any business, selection, entrance, or employment-related decisions. Mettl accepts no liability from the use of or any
action taken or refrained from or for any and all business decisions taken as a result of or reliance upon anything, including, without limitation, information, advice, or AI flags contained in
this Report or sources of information used or referred to in this Report.

Paresh Kumar ET MIS Tem-II Jan 2022 (2021-23) 1667839809365

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ET_MIS_Tem-II_Jan_2022_(2021-23)

Paresh Kumar | 20 Jan 2022

Mercer-Mettl | Paresh Kumar Page 1 / 21

Last Name: Jaiswal

Roll Number: MBAA21038

Mercer-Mettl | Paresh Kumar Page 2 / 21

Marks percentage percentile

Correct 16 Ques 16/16 Marks

Incorrect 4 Ques 0/4 Marks

24 Partially Correct 4 Ques 14/20 Marks

Not Attempted 0 Ques 0/0 Marks

Mercer-Mettl | Paresh Kumar Page 3 / 21

Section 1 question(s) Time taken Marks Scored

Mercer-Mettl | Paresh Kumar Page 4 / 21

Correct 16 Ques 16/16 Marks

Incorrect 4 Ques 0/4 Marks

24 Partially Correct 4 Ques 14/20 Marks

This shows the correctness of questions attempted by the test

Mercer-Mettl | Paresh Kumar Page 5 / 21

Q. Time taken: 1m 9s Marks Scored: 0/1

Q.1. Choose the most appropriate option. [0.25x20=5 marks]

OPTIONS RESPONSE ANSWER

Q. Question 2 Time taken: 13s Marks Scored: 1/1

OPTIONS RESPONSE ANSWER

Collaboration is impossible without knowledge.

Knowledge is impossible without collaboration.

Knowledge is useful only when shared with others.

Knowledge is the result of collaboration.

Mercer-Mettl | Paresh Kumar Page 7 / 21

OPTIONS RESPONSE ANSWER

Knowledge experiences network effects as more people share it.

Knowledge should be seen as an intangible key asset.

Q. Time taken: 2s Marks Scored: 0/1

OPTIONS RESPONSE ANSWER

None of the above

Both of the above

Q. Time taken: 3s Marks Scored: 0/1

OPTIONS RESPONSE ANSWER

Mercer-Mettl | Paresh Kumar Page 8 / 21

OPTIONS RESPONSE ANSWER

Q. Time taken: 6s Marks Scored: 1/1

OPTIONS RESPONSE ANSWER

Q. Time taken: 25s Marks Scored: 1/1

OPTIONS RESPONSE ANSWER

allow leveraging supplier information which was impossible before

allow leveraging competition customer's information

allow organizations to provide better customer service

Mercer-Mettl | Paresh Kumar Page 9 / 21

OPTIONS RESPONSE ANSWER

Counterfeit software is the unauthorized use, duplication, distribution, or sale of copyrighted

None of the above

Q. Time taken: 3s Marks Scored: 1/1

OPTIONS RESPONSE ANSWER

They are implemented by technicians rather than managers.

Mercer-Mettl | Paresh Kumar Page 10 / 21

OPTIONS RESPONSE ANSWER

Q. Time taken: 4s Marks Scored: 1/1

OPTIONS RESPONSE ANSWER

business process redesign.

Q. Time taken: 8s Marks Scored: 1/1

OPTIONS RESPONSE ANSWER

Mercer-Mettl | Paresh Kumar Page 11 / 21

OPTIONS RESPONSE ANSWER