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Original Article Egyptian Journal of Health Care, 2023 EJHC Vol. 14. No.

Effect of the Artificial Intelligence Enhancement Program on Head Nurses'


Managerial Competencies and Flourishing at Work

Hind Abdullah Mohamed(1), Samia Gamal Awad(2), Noura Elgharib Mohamed Mostafa
Eldiasty(3), Hanan ELsaid ELsabahy(4)

1 Assistant-Professor of Nursing Administration, Faculty of Nursing, Port Said University, Port Said, Egypt.
2 Lecturer of Psychiatric and Mental Health Nursing, Faculty of Nursing, Mansoura University, Egypt.
3 Lecturer of Nursing Administration, Faculty of Nursing, Port Said University, Port Said, Egypt
4 Assistant-Professor of Nursing Administration, Faculty of Nursing, Mansoura University, Egypt.

Abstract
Background: With the emergence of artificial intelligence (AI), head nurses should use technology
in their work to strengthen nursing management skills and practice, as well as to change nurses'
jobs, in order to be successful and flourish. Aim: The present research aimed to investigate the
effect of the artificial intelligence enhancement program on head nurses' managerial competencies
and flourishing at work. Subjects and methods: This research used a quasi-experimental design
(pre- and post-intervention) with all head nurses (92) from El Mansoura International Hospital.
Data collection tools: The self-administered Artificial Intelligence Knowledge Questionnaire, the
General Attitudes towards Artificial Intelligence Scale, the Head Nurses’ Managerial Competencies
Questionnaire, and the Flourishing at Work Scale were used. Results: Once compared to the pre-
intervention phase, the post-intervention and follow-up phases had the highest mean scores, with a
statistically significant difference for head nurses' knowledge level, attitudes towards artificial
intelligence technologies, managerial competencies, and work flourishing. Conclusion: The partial
η2 values found for head nurses' knowledge level, attitudes towards artificial intelligence
technologies, managerial competencies, and work flourishing (0.856, 0.977, 0.968, and 0.892,
respectively) indicated that the program's implementation had a substantial impact.
Recommendations: Educational programs can assist nursing managers in developing an
understanding of artificial intelligence as well as managerial skills. More studies in this area are also
advised.
Keywords: artificial intelligence, head nurses, managerial competencies, and work flourishing.

Introduction new way to address health challenges in the


twenty-first century (Buchanan et al., 2020).
The amount of technology in many health-
care systems around the world has increased By developing computer systems that can
dramatically in recent decades, and as a result, replicate intelligent human behavior and
the effect of technology on the nursing position frequently carry out tasks that humans
has gained more attention in nursing research. accomplish, artificial intelligence (AI) is
Humans, technology, and the environment are generated (Ronquillo et al., 2021). AI refers to
inextricably linked, and nurse managers must methods for teaching machines to imitate
better investigate these links in order to human cognitive processes like learning,
effectively use artificial intelligence health reasoning, communicating, and making
technologies (AIHTs) to improve patient decisions. According to the definition of AI, it
experiences and health outcomes and provide a refers to "software (and possibly hardware)
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systems designed by humans that, given a managing staff, analysis, and judgment (Fanelli
complex goal, act in the physical or digital et al., 2020).
dimension by perceiving their environment
through data acquisition, interpreting the The managerial skills of the head nurse
collected structured or unstructured data, refer to her competency to maintain a high
reasoning on the knowledge derived from this level of efficiency in how her employees
data, and deciding the best action(s) to take." perform their daily tasks (Builder, 2017;
(Von Gerich et al., 2021). Menem, Farouk, Eid, & El-Shahat, 2019).
These competencies have the potential to
AI has numerous applications in significantly reduce organizational costs while
healthcare, including assisting in disease also providing higher-quality services (Shafii et
assessment and diagnosis, solving various al., 2016). On the other hand, managers' lack of
clinical problems, reducing missing data, competencies and skills in hospitals resulted in
improving nursing communication skills, inefficient resource allocation and poor quality
improving inpatient care management, and outcomes of health care services. The
reducing nurse workload, improving patient hospital manager's roles, competencies, and
safety, and improving the quality of handovers skills have a direct impact on the hospital's
via electronic handover systems (Azzi et al., efficient management, which also helps to
2020; Seibert et al., 2021; Moreno-Fergusson sustain services (Khadka, Gurung, &
et al., 2021; Zhou et al., 2022). AI can be Chaulagain, 2014).
utilized in education for analysis, prediction,
guidance, assessment, and adaptive learning, Kolbjornsrud, Amico, and Thomas (2016)
according to Tang et al. (2021). Additionally, estimate that 54% of a manager's time is spent
Liu et al. (2022) reported that nursing on administrative coordination and control.
management can benefit from AI-based They also spend approximately 30% of their
medical information processing. time solving problems and collaborating with
coworkers. Ten percent is spent on strategy and
In reality, head nurses employed in innovation, and the remaining ten percent is
hospitals are required to do not only their spent on employee development and
clinical duties but also the administrative engagement with company stakeholders.
chores assigned to them as part of their Nursing management practice is critical,
management obligations. They must have the Therefore, nursing administrators must take
skills required to lead them down this path in into account the usage of AI technologies to
order to successfully perform the work. Given enhance healthcare quality and free up time by
that an individual's performance is evaluated in assuming this portion of their work and
terms of particular behaviors or behavioral performing it more quickly, more effectively,
indicators, managerial skills are described as and for less money (Ronquillo et al., 2021). As
qualities associated with higher job per McAfee, Goldbloom, Brynjolfsson, and
performance (Chong, 2013). Theorists have Howard (2014), AI has an impact on top-
divided managerial competencies into a management roles by strengthening their
number of categories, including influence, creative abilities and strategic thinking.
creativity, motivation, teamwork, achievement
orientation, quality focus, customer focus, Thus, in order for head nurses to be
innovation, problem-solving and decision- successful and flourish, they must have
making, and financial management. These managerial skills and use AI in their work.
categories include communication, leadership, With a long history of use in digital
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technologies and a current use to frame the AI Significance of the study


debate, flourishing is a virtue ethics-related
ethical notion (Stahl et al., 2021). A state of Given the rapid advancements in
being known as "flourishing" is one in which technology, law, and patient expectations,
you feel good (hedonic well-being) and healthcare institutions must implement
perform well (eudemonic well-being) (Huppert artificial intelligence, which can aid in
& So, 2013). Diener et al. (2010) identified proactive patient treatment, reduce future risk,
eight flourishing characteristics: purpose and and streamline business operations. As a result
meaning, healthy relationships, social of these challenges, healthcare institutions also
contribution, involvement, self-respect, must employ head nurses with strong
competence, social relationships, and managerial competencies, which are critical to
optimism. the health care system's success and flourishing
by reducing organizational costs and providing
Nursing staff may be more productive higher-quality services (Shafii et al., 2016;
when they are in a condition of flourishing, Ahlstedt et al., 2020).
which is a positive frame of mind (Demerouti
et al., 2015). The majority of recent research on Based on the data that some employees
flourishing connects it to meaningful have a higher chance of success than others, it
employment, suggesting that it may be the best is assumed that the use of AI can enhance head
setting for the growth and use of human traits nurses' competencies and result in job success.
and skills, as well as the instillation of values Even though individuals operate in the same
like honor, pride, dignity, and self-respect environment, they use different behaviors,
(Ahlstedt, Eriksson Lindvall, Holmström, & pursue different tactics, and interpret their
Muntlin, 2020). People enjoy life more experiences in different ways because of things
generally and perform better at work when they like technology, personality traits, values, and
feel they have accomplished what they value in goals. According to the hypothesis, people who
their careers and show that they are making achieve important goals and show favorable
progress towards their goals (Veltman, 2015). goal progress evaluations may display varying
degrees of flourishing at work. People are more
Finally, Bono et al. (2011) found that inclined to engage in meaningful work when
people who succeed at work because of their they feel professionally fulfilled, which is
personalities have a positive outlook on another sign that the workplace is prospering.
themselves, other people, and job-related (Veltman, 2015; Stahl et al., 2021).
situations. Additionally, they approach their
work in a proactive, forward-thinking manner, Since the emergence of AI, nursing
especially in complex or unfamiliar managers must now take into account using AI
circumstances. As a result of the experience, technologies to enhance healthcare quality and
people may be more motivated to work harder put in place a training program to raise nursing
at their jobs and feel these aspects of staff's awareness of AI in order to succeed and
professional fulfillment. Another view is that thrive at work. Because nurse managers make
meaningful work contributes to professional up a sizable number of healthcare managers in
fulfillment and promotes human flourishing the industry, and because their increased
(Veltman, 2015). performance may result in hospital excellence,
a logical approach for evaluating AI, managing
abilities and workplace thriving would also be
very helpful.
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Furthermore, the effectiveness of head Research hypotheses:


nurses is critical to the smooth operation of
hospitals. It is critical to identify and rank the H1: An applied artificial intelligence-
managerial skills that these supervisors must enhancement program has an effect on head
possess, as well as to evaluate their nurses' knowledge levels and attitudes towards
performance. Competent first line nurse artificial intelligence technologies.
managers can undoubtedly have a significant
impact on an organization's success. According H2: An applied artificial intelligence-
to the researchers, no attempt has been made to enhancement program has an effect on head
investigate how nurses at El-Mansoura nurses' managerial competencies.
International Hospital perceive and respond to
artificial intelligence technology. As a result, H3: An applied artificial intelligence-
the current study sought to investigate the enhancement program has an effect on head
impact of an artificial intelligence enhancement nurses' flourishing at work.
strategy on head nurses' managerial
competencies and work flourishing. Research design

The aim of the study This research used a quasi-experimental


research design (a pre- and post-intervention
This study aimed to investigate the effect
study) to evaluate the effect of specific
of the artificial intelligence enhancement
interventions. "In quasi-experimental research,
program on head nurses' managerial
there is no control group, no select group, no
competencies and flourishing at work.
randomization, and/or no energetic
manipulation."(Iowa State University of
Through the following objectives:
Science and Technology, 2021).

1. Assess the head nurses' knowledge


Setting
levels about artificial intelligence.
2. Identify the head nurses' general
This research was carried out at El
attitude towards artificial intelligence
Mansoura International Hospital, which is
technologies.
affiliated with the ministry of health. It has
3. Determine the head nurses' managerial
seven floors and 400 beds for medical care for
competencies.
patients suffering from various diseases.
4. Measure how well the head nurses'
work is flourishing.
5. Develop an artificial intelligence- Participants
enhancement program for head nurses.
6. Evaluate the effect of implementing All head nurses working at El Mansoura
an artificial intelligence enhancement International Hospital at the time of data
program on the head nurses' collection (92) who volunteered to participate
managerial competencies and were involved in the study.
flourishing.
Study tools

The data was gathered using four study


tools: a self-administered Artificial Intelligence
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Knowledge Questionnaire, a General Attitudes artificial intelligence knowledge if the percent


toward Artificial Intelligence (AI) Scale, a score was less than 60% (Morsy, 2014).
Head Nurses' Managerial Competencies
Questionnaire, and a Flourishing at Work Second Tool: General Attitudes toward
Scale. Artificial Intelligence Scale

First Tool (I): Self-administered Artificial The General Attitudes toward Artificial
Intelligence Knowledge Questionnaire Intelligence (AI) Scale, developed by
Schepman and Rodway (2020), uses 20 items
Researchers developed this questionnaire to assess head nurses' general attitudes towards
to assess head nurses' knowledge of artificial AI. Each item was scored on a 5-point Likert
intelligence. It was split up into two sections as scale, with 1 indicating strongly disagree, 2
follows: indicating agree, 3 indicating neutral, 4
indicating agree, and 5 indicating strongly
Part I: covered individual characteristics agree. The item scores were totaled and divided
of head nurses like age, marital status, gender, by the number of items to yield a mean score.
educational level, unit, and years of A low score ≤ 60% reveals a negative attitude
professional experience. towards AI, whereas a high score ≥ 61%
reveals a positive attitude towards artificial
Part II: included an artificial intelligence intelligence (Elsayed and Sleem, 2021).
knowledge that was developed by the research
team after reviewing relevant literature Third Tool: Head Nurses’ Managerial
(Ongena, Haan, Yakar, & Kwee, 2020; Competencies Questionnaire
Lennartz et al., 2021; Shinners, Aggar, Grace,
& Smith, 2021; Shimon, Shafat, Dangoor, & The researchers adapted the managerial
Ben-Shitrit, 2021) to assess the artificial competencies of the head nurse questionnaire
intelligence knowledge levels of head nurses based on Khadka, Gurung, and Chaulagain
beforehand and after a training session. The (2014); Moghaddam et al. (2019); and Fanelli,
tool contained 35 questions of three different Lanza, Enna, and Zangrandi (2020) . The
types: both true and false (15 questions), purpose of this questionnaire is to assess the
multiple-choice (10 questions), and try to managerial competencies of hospital
match (10 questions). The questions were department heads. The questionnaire has 51
divided into seven categories: 1) definition, 2) items divided into nine domains: 1) planning (6
importance and benefits, 3) core components items), 2) organizing (9 items), 3) leadership
and characteristics, 4) barriers, 5) role and (15 items), 4) controlling (4 items), 5) problem
strategies, 6) principles, and 7) applications. solving (4 items), 6) critical and systematic
thinking (3 items), 7) information literacy (6
Scoring system items), 8) evidence-based decision making (2
Each true or false, multiple-choice, and try items), and 9) creativity and innovation (2
to match question received a "one" if it was items).
correct and a "zero" if it was incorrect. The
head nurse was considered to have adequate Scoring system
artificial intelligence knowledge if the percent On a 5-point Likert scale, answers ranged
score was 60% or higher and inadequate from (1) strongly disagree to (5) strongly agree.
The overall Managerial Competencies

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Questionnaire score for head nurses was 255, The internal consistency of the tool was
with a range of 51 to 255. These scores were evaluated using the Cronbach's alpha
converted into a percent score, and the subscale coefficient reliability test. The self-
item scores were totaled and divided by the administered Artificial Intelligence Knowledge
number of items to yield a mean score for each Questionnaire scored 0.79, the General
part. Using the cut-off points, a high score of ≥ Attitudes towards Artificial Intelligence Scale
58% indicates that head nurses have a high scored 0.85, the Head Nurses' Managerial
level of managerial competency, whereas a low Competencies Questionnaire scored 0.92, and
score of < 58% reveals a low level of the Flourishing at Work Scale scored 0.90.
managerial competency.
Pilot study
The fourth tool is the Flourishing at Work
Scale. A pilot study was conducted on 10% of
Diener et al. (2010) created the the study sample (9), to assess the tools'
Flourishing at Work scale, which uses eight clarity, feasibility, and applicability, as well as
items to assess head nurses' work flourishing. the time required to complete them. The pilot
Items were graded on a 7-point Likert scale, study participants were included in the main
with 1 representing "strongly disagree" and 7 study sample. The pilot study's data was
representing "strongly agree." To calculate the analyzed. The questionnaire remained
mean score, the item scores were added unchanged as a result of the positive feedback.
together and divided by the number of items.
The high rates of flourishing at work are Ethical considerations
demonstrated by the high scores that ranged
from 31 to 56 on this scale. Meanwhile, the low The study's implementation was officially
rates of flourishing at work are demonstrated approved by the Mansoura University Faculty
by the low scores that ranged from 1 to 31 on of Nursing's Research Ethics Committee (Ref.
this scale based on the cutoff point. No. P.0377), the assigned hospital
Tools validity administrators granted official permission to
conduct the study. After being informed of the
All of the research tools were translated study's purpose and significance, all head
into Arabic and retranslated into English by the nurses provided written informed consent. The
researchers and a language expert before being participants' anonymity was guaranteed and
presented to a bilingual group of four nursing maintained. There was no coercion or pressure
administration department experts and three applied to the participants, and no risk or
psychiatric and mental health nursing burden was imposed on them in order for them
department experts at the faculty of nursing in to participate in the study. Participants were
Port Said and Mansoura University for face and informed that they could refuse to participate
content validation. Minor changes were made or withdraw from the study at any time. The
in response to their feedback. From the data gathered was declared confidential and
standpoint of experts, the tools were deemed would only be used for research purposes.
valid.
Field work
Tools reliability
Between the beginning of May 2022 and
the middle of November 2022, data was

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gathered. The artificial intelligence training hours each. Session one discussed the concept
program's implementation was based on a and importance of artificial intelligence, the
training program model. The phases of main characteristics of AI, and the areas in
assessment, intervention, and follow-up were which AI has applications in clinical settings.
all defined.
The role of AI in health care was
discussed in session two. The principles and
benefits of artificial intelligence, as well as
The assessment and planning phase artificial intelligence strategy, were also
discussed. The implementation of artificial
An artificial intelligence knowledge intelligence in health care, artificial intelligence
questionnaire was used to conduct an barriers, and solutions to any problems were
assessment of the head nurses' artificial discussed in session three. Each session began
intelligence knowledge. The General Attitudes with the definition of goals and objectives.
toward Artificial Intelligence (AI) Scale was Each session began with a discussion of the
used to assess the general attitudes of head head nurses' questions, followed by the
nurses towards artificial intelligence. The head creation of objectives and an explanation of the
nurses' managerial competencies questionnaire new subject. The enhancement program was
was also used to assess head nurses' managerial established between July 10 and the middle of
competencies, and flourishing at work was August 2022.
evaluated. This was finished from May 2022 to
the beginning of July 2022. Each head nurse The program was implemented at the
spent approximately 35–40 minutes responding hospital for the in-house conferences of the
to the study tools. The preliminary evaluation head nurses. Brainstorming, discussion, small
of the knowledge of head nurses and their group work, modified lectures, role-play, and
attitudes toward artificial intelligence was audiovisual material were used as teaching
analyzed. The educational requirements were methods.
then identified. As a result, a training program
and a training course schedule were created. Evaluation phase of the AI enhancement
program
The implementing phase of the AI
enhancement program An artificial intelligence knowledge
questionnaire, the General Attitudes Toward
The program was run twice: the first time, Artificial Intelligence (AI) Scale, a head nurse's
the researchers divided the head nurses into managerial competencies questionnaire, and
two groups based on whether they worked in the flourishing at work scale were distributed
departments: all those who worked in quality, again immediately and after three months of
infection control, and safety in all departments; the program to compare with the pre-test and to
and the second time, supervisors of seven evaluate the program effect size on head
departments: one head nurse from each nurses' managerial competencies and
department working in all hospital flourishing at work. The follow-up period was
departments. Each one had 40 to 50 head filled in November 2022.
nurses, and the program lasted two weeks.
Each group of head nurses has one working Statistical analysis
week with three sessions per week, lasting two

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The statistical package SPSS v. 22 was post- and follow-up intervention phases had the
used for data analysis. To determine data highest mean scores compared to the pre-
normality, a one-sample Kolmogorov-Smirnov intervention phase (34.77±.556, 34.61±.811,
test was used. To label qualitative data, and 9.57±10.19, respectively), with a partial η2
numbers and percentages were used. value of.856, indicating that the program had a
Continuous variables' means and standard major effect on head nurses' artificial
deviations are displayed. For parametric data, a intelligence knowledge.
one-way repeated measure ANOVA test and
multiple comparison adjustment (the Table 3 illustrates the head nurses'
Bonferroni test) were used. The AI attitudes towards artificial intelligence
enhancement strategy's effect size was technologies through the phases of pre-
calculated using partial eta squared (η2). The intervention, post-intervention, and follow-up.
level of significance was set at p 0.05. The mean score of the pre, post, and follow up
phases shows a statistically significant
Results difference (50.01±3.92, 83.58±2.12, and
79.58±2.21 at p =.000, respectively). There
Table 1 indicates that all head nurses were were also significant differences in head nurses'
female, and about one-half of them (51.1%) attitudes toward artificial intelligence
were in the age range of 40 to less than 50 technologies between pre- and post-
years old (mean: 40.53± 4.918 years). Most of intervention, pre- and follow-up, and post- and
them had a bachelor’s degree in nursing and follow-up (p.000). Furthermore, the calculated
were married (91.13% and 97.8%, partial η2 value was.977, indicating that the
respectively), and the majority of them (80.4%) program had a significant impact on the
had ≥ 15 years of experience. And a tiny attitudes of head nurses toward artificial
percent 10.8 % of the head nurses had previous intelligence technologies.
training in artificial intelligence.
Table 4 outlines the head nurse's
Table 2 depicts the head nurses' managerial competencies through the pre-
knowledge of artificial intelligence technology intervention, post-intervention, and follow-up
through the phases of pre-intervention, post- phases. An examination of this table reveals a
intervention, and follow-up. It explicates that statistically significant difference (p.000)
there were significant differences in the mean between all three program phases, with the
difference scores of head nurses both before highest mean (203.70±2.57) for head nurses'
and after intervention (25.196*) and between managerial competencies at post-intervention,
pre-intervention and follow-up (25.033*). This followed by a mean of 159.61±7.21 for head
indicates that the knowledge level of head nurses' managerial competencies at follow-up.
nurses improved after the intervention in all These significant differences in managerial
domains. Non-statistically significant competencies among head nurses were
differences were found between the post- and discovered at p.000 between pre- and post-
follow-up phases, with the exception of intervention, pre- and follow-up, and post- and
definition, benefits, importance, and barriers, follow-up. The partial η2 values for planning,
which all had significant differences. organizing, leadership, controlling, problem
Furthermore, the mean scores of the seven solving, critical and systematic thinking,
artificial intelligence knowledge domains differ information literacy, evidence-based decision
by a large margin. This demonstrated that the making, and creativity and innovation of head
nurses are
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(.596,.862,.950,.849,.938,.871,.887,.656,.684) mean score for work flourishing than the pre


and (.968) for total managerial competencies, intervention and follow-up phases
demonstrating the program’s large effect on the (30.81±2.561, 32.96±1.972, and 44.33±2.594,
managerial competencies. respectively). With a significant difference
between them pre and post, pre and follow-up,
Table 5 highlights the head nurses' work and post and follow-up (p =.000), this
flourishing via pre-intervention, post- demonstrates a substantial impact of the
intervention, and follow-up. According to this program on the flourishing of head nurses'
table, the post-intervention phase had a higher work (Partial η2 value =.892).

Table 1: Frequency distribution of head nurses' individual characteristics (n = 92)


Personal characteristics N %

Age groups
˂ 30 years 1 1.1
30 : ˂ 40 years 43 46.7
40 : ˂ 50 years 47 51.1
≥ 50 years 1 1.1
Mean age ± SD 40.53± 4.918
Range 27

Gender

Female 92 100.0

Educational levels
Bachelor 84 91.3
Post graduate 8 8.7

Years of experience
˂ 5 years 6 6.5
5 : < 10 years 1 1.1
10: < 15 years 11 12.0
≥ 15 years 74 80.4
Mean age ± SD 17.54±5.638

Marital status
Single 2 2.2
Married 90 97.8

Training
No 82 89.2
Yes 10 10.8

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Table 2: The head nurses' artificial intelligence technologies knowledge through phases of
pre-intervention, post-intervention, and follow-up (n = 92)

Pairwise Comparisons
Follow-
Artificial Pre Post
Pre and Pre and Post and up
intelligence Effect
Post Follow-up Follow-up Partial
F Sig.
knowledge η2
Mean Mean Mean size
domains Mean Mean Mean
Difference Difference Difference
±SD ± SD ±SD
Sig.a (P) Sig.a (P) Sig.a (P)

2.293* 2.217* .076*


.706±. 3.00±. 2.93±.2
Definition 535.50 .000 .850 Large
896 000 66
).000) ).000) (.022)

9.750* 9.522* .228*


Benefits and 3.24± 12.99 12.76±.
520.81 .000 .851 Large
importance 3.97 ±.104 477
).000) ).000) ).000)

Core
component-s 3.467* 3.500* 033
1.49± 4.95±. 4.98±.1
and 317.14 .000 .777 Large
1.86 205 04
character- ).000) ).000) (.543)
istics

2.239* 2.315* .076*


.685± 2.92±. 3.00±.0
Barriers 376.08 .000 .805 Large
1.09 266 00
).000) ).000) (.022)
1.94±.
1.272* 1.315* .043
Role and .663±. 248 1.98±.1
161.24 .000 .639 Large
strategies 929 46
).000) ).000) (.475)
1.56± 5.00±.
3.435* 3.391* .043
2.18 000 4.96±.2
Principles 220.08 .000 .707 Large
05
).000) ).000) (.135)
1.989* 2.011* .022
.989± 2.97±. 3.00±.0
Applications 188.18 .000 .674 Large
1.38 146 00
).000) ).000) (.475)
25.196* 25.033* .163
Total 9.57± 34.77 34.61±.
546.93 .000 .857 Large
knowledge 10.19 ±.556 811
).000) ).000) (.312)

a. Adjustment for multiple comparisons: Bonferroni.


(P): p value for comparing the groups studied*: At the.05 level, the mean difference is significant.
F = Repeated Measure ANOVA Partial η2 = Partial Eta Squared

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Table 3: The head nurses' attitudes towards artificial intelligence technologies through the
phases of pre-intervention, post-intervention, and follow-up (n = 92)

Pairwise Comparisons
Follow-
Pre Post
up
Pre and Pre and Post and
Post Follow-up Follow-up
Partial Effect
Mean
Program phases Difference
Mean Mean Mean Mean Mean F Sig. η2 size
Difference Difference
±SD ± SD ± SD
Sig.a (P) Sig.a (P) Sig.a (P)

Attitudes
50.01 83.58 79.58
towards artificial 33.576* 29.576* 4.000*
± ± ± 380.8 .000 .977 Large
intelligence (.000) (.000) (.000)
3.92 2.12 2.21
technologies

a. Adjustment for multiple comparisons: Bonferroni.


(P): p value for comparing the groups studied*: At the.05 level, the mean difference is significant.
F = Repeated Measure ANOVA Partial η2 = Partial Eta Squared

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Table 4: The head nurses' managerial competencies through the phases of pre-
intervention, post-intervention, and follow-up (n = 92)

Pairwise Comparisons
Managerial Pre Post Follo
Pre and Pre and Post and
competency Post Follow-up Follow-up w-up Effect
F Sig. Partial
domains of size
η2
Mean Mean Mean Mean Mean Mean
head nurses Difference Difference Difference
±SD ± SD ± SD
Sig.a (P) Sig.a (P) Sig.a (P)

3.272* 3.272* 16.23 19.50 19.50 .000


Planning (.000) 134.12 .596 Large
(.000) ±2.16 ±1.74 ±1.74
(.000)

34.94
9.293* 3.196* 6.098* 25.64 28.84 .000
Organizing 567.41 .862 Large
(.000) ±2.41 ±1.16 ±1.76
(.000) (.000)

18.359* 3.304* 15.054* 42.18 60.54 45.49


Leadership 172.53 .950 Large
(.000) ±3.16 ±1.13 ±2.68 .000
(.000) (.000)

4.815* .717* 4.098*


11.39 16.21 12.11 510.07 .000 .849 Large
Controlling (.000)
(.001) (.000) ±1.74 ±.545 ±.602

Problem 4.652* .533* 4.120 11.55 16.21 12.08 .000


138.33 .938 Large
solving (.000) ±.941 ±.545 ±.506
(.000) (.000)

Critical and
3.239* .152 3.087* 8.88 12.12 9.033 .000
systematic 612.65 .871 Large
(.000) ±1.07 ±.551 ±.313
thinking .475)) (.000)

Information 6.011* .641* 5.370* 17.85 23.87 18.50 .000


711.17 .887 Large
literacy (.000) ±1.68 ±.997 ±.989
(.001) (.000)

Evidence-based
1.946* .989* .957* 5.95 7.902 6.95 .000
decision 173.81 .656 Large
(.000) ±.609 ±.555 ±.998
making (.000) (.000)

Creativity and 1.946* 1.022* .924* 6.087 8.032 7.108 .000


197.29 .684 Large
innovation (.000) ±.623 ±.431 ±.942
(.000) (.000)

Total 57.913* 13.826* 44.087* 145.7 203.7 159.6 .000


271.93 .968 Large
competency (.000) ±8.57 ±2.57 ±7.21
(.000) (.000)
a. Adjustment for multiple comparisons: Bonferroni.
(P): p value for comparing the groups studied*: At the.05 level, the mean difference is significant.
F = Repeated Measure ANOVA Partial η2 = Partial Eta Squared

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Table 5: The head nurses' work flourishing through phases of pre-intervention, post-

Pairwise Comparisons
Follow-
Pre and Pre and Post and Pre Post
up Effect
Post Follow-up Follow-up
F Sig. Partial
Program size
η2
phases
Mean Mean Mean
Difference Difference Difference Mean Mean Mean
±SD ± SD ± SD
Sig.a (P) Sig.a (P) Sig.a (P)

30.81 44.33 32.96


Work 13.522* 2.152* 11.370*
flourishing
± ± ± 754.988 .000 .892 Large
(.000) (.000) (.000)
2.561 2.594 1.972

intervention, and follow-up (n = 92)

a. Adjustment for multiple comparisons: Bonferroni.


(P): p value for comparing the groups studied*: At the.05 level, the mean difference is significant.
F = Repeated Measure ANOVA Partial η2 = Partial Eta Squared

Discussion In this context, the current research


revealed that only a tiny percentage of head
It is absolutely essential for head nurses to nurses had adequate knowledge of artificial
use AI and grasp its benefits in healthcare. intelligence prior to program implementation.
These potential benefits can help with This finding could be explained by the fact that
immediate patient care, decision-making the majority of head nurses had not previously
assistance, and long-term planning and attended any artificial intelligence training
management. Furthermore, by assuming this courses and stated that the nursing curriculum
portion of their responsibilities and achieving it did not include the fundamentals of AI.
faster, better, and at a lower cost, such Because only a small percentage of them
technologies can improve head nurses' claimed to have learned AI through
competencies and thus flourish at work postgraduate courses, they had no prior
(Ronquillo et al., 2021). To combat and knowledge of artificial intelligence.
anticipate the emergence of many challenges, Furthermore, the absence of such a training
healthcare settings need to be supported by session is due to a lack of concern on the part
cutting-edge technologies like artificial of responsible hospital authorities. This finding
intelligence and run training programs to supports Abuzaid, Elshami, and Fadden (2022)
improve the AI literacy of nursing staff assessment of the UAE's knowledge, attitude,
(Vaishya, Javaid, Khan, and Haleem, 2020). willingness, and organizational readiness to
integrate AI into nursing practice.

636
Original Article Egyptian Journal of Health Care, 2023 EJHC Vol. 14. No.1

The study findings are consistent with mimic patterns." This increases the awareness
those of Zawacki-Richter, Marn, Bond, and levels of head nurses.
Gouverneur (2019), who investigated the uses
of artificial intelligence in higher education and This result aligns with the findings of
discovered a lack of thought on the challenges Abuzaid et al. (2022), who explored an
and risks of AI in education, a lack of inadequate understanding and knowledge of AI
connection to theoretical perspectives, and a principles and technical potential in the nursing
need for more research and ethical approaches profession and concluded that higher education
to the use of AI in higher education. This is institutions and healthcare organizations must
also consistent with Seibert et al.'s (2021) claim design and implement appropriate AI
that the use of AI systems is required in various educational and training programs for nursing
nursing care settings. Given the lack of data on staff to improve their competency in promoting
the effectiveness and deployment of AI the safe integration and application of AI into
systems in real-world situations, it was nursing practice. Furthermore, the majority of
suggested that further studies should focus on nursing staff confirmed that basic AI
objectives, outcomes, and benefits in nursing knowledge should be addressed in nursing
care. Swan (2021) also investigated nursing education and training courses. Furthermore,
staff knowledge and attitudes towards artificial Zhang (2022) investigates the use of artificial
intelligence in health care settings in the United intelligence in clinical nursing in the
States and discovered that the majority of information age among Chinese nursing staff
nurses were unaware of or did not understand and concludes that the study yielded excellent
AI in clinical practice. While these findings results and contributed to the use of artificial
contradict those of Sheela (2022), who found intelligence technology in clinical nursing, as
that, more than half of participants had prior well as recommending the development of
knowledge of AI. effective application measures in tandem with
the actual work content.
The current study discovered statistically
significant differences in the mean difference Furthermore, with a calculated partial η2
scores of head nurses' knowledge of artificial value of.977, the current study found a
intelligence before and after the intervention, as significant difference in head nurses' attitudes
well as between the intervention and the toward artificial intelligence technologies
follow-up. This indicates that the overall among pre- and post-intervention, pre- and
knowledge level of head nurses improved follow-up, and post-and-follow-up, denoting
immediately after the training program was that the program had a substantial impact on
implemented. This might be explained by head head nurses' attitudes toward artificial
nurses discovering the value of artificial intelligence technologies. This could be
intelligence in nursing from the AI explained by research findings that confirmed
instructional program. Also, "head nurses significant differences in overall mean scores
identified and learned in the education program for the head nurse's artificial intelligence across
how and why building AI systems is similar to program phases, with the largest mean scores
building human intelligence in that they can gained directly after post-intervention.
observe their environment, recognize objects, Otherwise, during the follow-up period, these
assist in decision-making, resolve conflicts, mean scores decreased slightly.
plan actions, learn new things, solve complex
problems, make use of prior knowledge, and This result was in line with research by
Kwak, Ahn, and Seo (2022) on the impact of
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Original Article Egyptian Journal of Health Care, 2023 EJHC Vol. 14. No.1

AI ethics awareness, attitude, anxiety, and self- findings. There was a statistically significant
efficacy on the behavioral intentions of Korean difference between the three program phases,
nursing students, which identified the necessity with post-intervention having the highest mean
of fostering favorable attitudes towards AI for head nurses' managerial competencies,
through educational initiatives on AI followed by follow-up. The partial η2 values
technology in healthcare settings. Therefore, it for all competency domains demonstrate the
is essential to broaden the AI educational program's strong influence on managerial
experience. It is crucial to create and competencies.
implement numerous educational programs
focused on ethical awareness, pertinent This could be explained by study findings
knowledge, and the usage of AI technology in that showed head nurses' positive attitudes
healthcare settings before nurses start clinical towards AI after training, as well as the fact
practice. Under this manner, Mehdipour (2019) that using AI-based technology to integrate
observed that, while nurse managers' attitudes data and improve information utilization will
towards the use of AI systems were largely help achieve a higher standard of provided
positive, it was clear that managers required services while also strengthening head nurses'
additional incentives and knowledge about the competencies. This point of view was
technology's benefits. supported by Kwak, Ahn, and Seo (2022), who
stated that positive attitudes towards AI
Nurses' behaviors towards AI play a initially expected its usage and application.
significant role in the acceptance of AI in Also, Mehdipour (2019) claimed that nursing
practice. In this context, Kim and Lee (2020) managers who use AI effectively will be able
stated that attitudes towards information to provide better, faster, and safer services.
technology influenced learners' thoughts,
feelings, behaviors, and ideas about IT, Furthermore, with the evolutionary
reinforcing the significance of having a development of AI-based technology and the
positive attitude towards IT. Besides that, demand for AI nursing education, we must
studies have shown that more experience with develop and advance nurses' job competencies
IT, such as AI, can result in less fear and and roles to enable them to acquire pertinent
anxiety for nurses as well as a better knowledge and increase their awareness of
understanding of AI. As a result, nurses who large amounts of data and how to use it (Ji and
had attended training courses and were Lee, 2020). According to Ronquillo et al.
acquainted with AI were more cheerful and (2021) and Tiase & Cato (2021), AI can help
enthusiastic about AI-related work than their head nurses understand complex situations by
colleagues (Sassis, Karli, MSassi, and simulating thinking processes and human
Zervides, 2021). reasoning approaches and successfully
responding to them; learning and the ability to
The effectiveness of head nurses is acquire knowledge and critical thinking and
essential to the smooth operation of hospitals. problem-solving abilities; decision-making
It is critical to list and rate the managerial assistance; and bringing more evidence-based
competencies that these head nurses must information, long-term planning, and
possess, as well as to use standards to evaluate management.
their performance. Following the
implementation of the training program, the In addition, Lee and Yoon (2021)
head nurses' managerial competencies were evaluated the use of artificial intelligence-based
altered and improved, according to the research technologies in the healthcare industry in the
638
Original Article Egyptian Journal of Health Care, 2023 EJHC Vol. 14. No.1

United States, claiming that the findings that the training program was effective and that
indicated that AI systems were improving the it improved the head nurses' knowledge,
efficiency of nursing and managerial activities attitude, and performance as compared to the
in hospitals. Swan (2021) also believes that pre-program phase. Additionally, a statistically
artificial intelligence will transform nursing significant difference was found between the
and healthcare by enhancing health promotion head nurses' skills during the pre, immediate
and illness prevention, assisting in the post, and follow-up phases and their
development of personalized treatment plans, knowledge, attitude, and performance. Also,
automating work, and fostering professional Goktepe et al. (2018) stated that there were
collaboration. AI has already been used in significant differences between nurses' pre- and
nursing for the analysis of electronic nursing post-test scores in managerial competency
records, clinical decision support through the levels, concluding that the program
analysis of pressure ulcers and safety risks, significantly improved nurses' professional
nursing robots, and scheduling (Topol, 2019). skills and managerial competencies.

More than a half of a manager's time is The study result was also consistent with
spent on coordination and control processes. AI the findings of Seada, Etway, and El-Shafay
will save them a significant amount of time by (2022), who claimed that there was a
completing this portion of their tasks faster, statistically significant difference between the
better, and at a lower cost. The most effective total mean scores of the managerial
and successful managers must be skilled in competencies. Furthermore, total scores
delegating administrative duties to artificial increased significantly from pre- to post-
intelligence, placing emphasis on decision- program. In the three months following
making and judgement work, treating software program implementation, the immediate post-
and intelligent machines as coworkers, program implementation period was also found
empowering design thinking and embracing to have a statistically significant beneficial
creativity, and building social skills and relationship with overall knowledge.
networks (Kolbjornsrud, Amico, and Thomas,
2016). Also, McAfee, Goldbloom, As AI becomes an increasingly essential
Brynjolfsson, and Howard (2014) stated that AI component of healthcare and nursing, studies
impacts top-management roles by confirm the necessity for AI-related skills,
strengthening their creative abilities and their knowledge, competencies, and flourishing. The
strategic thinking by presenting answers to the term "flourishing" refers to a situation in which
right questions. Furthermore, Eriksson, individuals, teams, or organizations are
Eriksson, and Djoweini (2020) concluded that performing at their best. It includes indicators
implementing AI will improve the speed and such as "thriving," "engagement," "health,"
accuracy of decisions if the training data is of "growth," and "innovation." According to the
high quality. research findings, in the post-intervention
phase, head nurses had a higher mean score for
The study result is similar to that of work flourishing than in the pre-intervention
Shawkey Abdallh, Mohammed Eid, and and follow-up phases, with a statistically
Ghoneimy Hasanin (2022), whose head nurses significant difference between them. That
were found to be extremely competent in the revealed that the artificial intelligence program
immediate aftermath of programs and in the significantly impacted overall professional
follow-up phase, preprogrammed by success.
computers. And they came to the conclusion
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Original Article Egyptian Journal of Health Care, 2023 EJHC Vol. 14. No.1

This could be attributed to previously happier and perform better at work when they
reported study findings, which revealed an believe they have achieved what they value in
improvement in head nurses' managerial their jobs and are making positive, objective
competencies following program intervention, progress. One of the goals of using AI,
resulting in their becoming more skilled and according to Stahl et al. (2021), is to promote
effective in their workplace. Chang, Jen, and workplace flourishing. Flourishing is a virtue-
Su (2022) reported that AI has the potential to ethics-based ethical principle that has a long
strengthen nursing management, nursing history of application to digital technologies
performance, safety practices, and group and has recently been used to frame the AI
communication while encouraging future debate.
international collaboration. As a result of all of
this, work flourishes. Finally, the present study found a
significant statistical difference between all
In this line, Haenlein and Kaplan (2019) three phases of the program, with vast partial
reported that AI focuses on external data η2 values for the head nurses' artificial
analysis, learning from this kind of data, and intelligence knowledge, attitude, managerial
data use to achieve unique goals more competencies, and work flourishing, indicating
efficiently. Thus, the advancement of artificial a considerable program effect size. This
intelligence (AI) is frequently framed in terms outcome can be linked to the head nurses'
of human progress. Furthermore, Stahl et al. application of artificial intelligence concepts,
(2021) confirmed that recent machine learning which had a positive effect on how they dealt
advances have led to expectations of increased with their personal and professional lives and
efficiency as well as new and improved assisted them in organizing and planning their
services for customers and citizens, supported work. While some of them see AI as improving
by increasing amounts of readily available data human intellect and decision-making, others
and expanding computing capabilities. worry that it poses a threat to the delivery of
healthcare.
Johansson & Björkman, (2018)
investigated what expectations managers in the In conclusion, new technological
technology field have about the impact of AI advancements bring with them new
on their roles as managers in their master's opportunities as well as new challenges. The
thesis at Lunds University. They discovered question now is how health care organizations
that leaders are expected to grow by being can best capitalize on emerging opportunities
adaptable and open to change, as well as by while addressing challenges. As with AI, major
performing at a higher level of transformative advances in data analysis will be made, and
leadership. According to the study, as AI these will need to be leveraged and combined
performs technical tasks, future leaders will be with head nurse management skills such as
more focused on motivating employees and innovative thinking and creativity to maximize
fostering teamwork and creativity in the the potential value that head nurses can
workplace. generate. Head nurses who want to stay
efficient in their organizations as AI enters the
According to the findings of Oliviera- labor market must be educated on how to best
Silva and Porto (2021), higher levels of exercise their managerial skills and integrate
professional competency and fulfilment are a AI into their administrative processes in order
predictor of higher levels of subjective well- to fully exploit its potential.
being and flourishing at work. People are
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Conclusion • Utilize the study's findings as a guide


to create a better working environment
In this study, the mean difference scores that would encourage the nurse
of head nurses between pre-intervention and managers' competency and creativity.
post-intervention, post-intervention and follow-
up, and pre-intervention and follow-up
program phases were discovered to be Research limitations
statistically significant. Furthermore, the (η2)
values for head nurses' knowledge of artificial
This study used a limited sample of 92
intelligence technology, attitudes towards
head nurses from El-Mansoura International
artificial intelligence, managerial
Hospital. Furthermore, the findings are only
competencies, and work flourishing indicate
applicable to similar hospitals. More large-
that the program has a large magnitude
sample studies from various geographic areas
effect. Additionally, all study hypotheses were
should be conducted to validate these findings.
proved.

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