Business Studies

Year 12 2023
Assessment Task 1

Student
Name
Teacher JBL LRI JFR Class 12BUS1 12BUS2 12BUS3

Mark /20 Weight 25%

H1 critically analyses the role of business in Australia and globally
H3 discusses the social and ethical responsibilities of management
H4 analyses business functions and processes in large and global businesses
H5 explains management strategies and their impact on businesses
Outcomes
H6 evaluates the effectiveness of management in the performance of businesses
H7 plans and conducts investigations into contemporary business issues
H8 organises and evaluates information for actual and hypothetical business situations
H9 communicates business information, issues and concepts in appropriate formats
Week 7A: Wednesday, November 22nd 2023
Due Date
Period 2: ALL CLASSES in the GYM

ASSESSMENT TASK

Task details - What is the task?

Unit name: Operations

Type of task: Extended Response
Task is to be completed: In class

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Task description - What do I have to do?

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Extended Response

You will be required to answer an extended response question under exam conditions. You will have
45 minutes writing time and no reading time. You will complete the task in the gym on the due date. It
will be an unseen question. You will not be allowed to refer to any notes whilst completing the task.

In order to answer this question sufficiently, you must research information about the operations role,
influences and processes used by McDonalds and one other case study. Some examples you may
choose from include but are not limited to;

● Apple
● Woolworths
● Qantas

You will find a range of resources on the following pages which can assist you in preparing for this task:
● Syllabus guide (page 3)
● Research scaffold (page 4)
● Essay Scaffold (page 5)
● Question for drafts (page 5)

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Syllabus area to guide your research and preparation:

Role of Operations Management

● strategic role of operations management – cost leadership, good/service differentiation

● goods and/or services in different industries
● interdependence with other key business functions
Influences
● globalisation, technology, quality expectations, cost-based competition, government
● policies, legal regulation, environmental sustainability
● corporate social responsibility
○ the difference between legal compliance and ethical responsibility
○ environmental sustainability and social responsibility
Operations Processes
● inputs
○ transformed resources (materials, information, customers)
○ transforming resources (human resources, facilities)
● transformation processes
○ the influence of volume, variety, variation in demand and visibility (customer contact)
○ sequencing and scheduling – Gantt charts, critical path analysis
○ technology, task design and process layout
○ monitoring, control and improvement
● outputs
○ customer service
○ warranties

Research scaffold:

Operations Influences Case Study Information

(Note that at least 2 case studies must be addressed
in the essay overall)

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Influence 1: Case study related to influence 1:

Influence 2: Case study related to influence 2:

Influence 3: Case study related to influence 3:

How to use case studies in extended responses for Business Studies

Case studies should be integrated well into your essay, rather than adding a chunk of information in
the middle of your essay.

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 Using Case Studies in Business Extended Responses

Example: Explain methods businesses might use to

What you need to do
reverse business decline.

Answer the question with

Topic Receivership is one measure businesses can take to try
the ‘point’ of your
Sentence and reverse business decline and salvage the business.
paragraph.

Receivership is where a company has a receiver take

Explain what this point
charge of the affairs of the business. Receiver’s will
means in further detail. You
Explanation often try to sell the business so that it may continue
should define the concept
trading under someone else who will take on the debt.
here.
However, receivership is not always successful.
This can be seen in the case of Dick Smith. Ferrier-
Hodgson, the receivership company who were brought
Here is where you link your
into dick smith, attempted to salvage the business.
case study with the point of
Whilst they were originally hopeful, they could not find
Example – your paragraph. Explain how
someone to purchase the business and take on the $400
Case Study this case study relates to the
million debt accrued by the Dick Smith. Eventually,
point that you are trying to
Ferrier-Hodgson were able to sell the online presence of
make.
the business to Kogan, but had to send the physical
stores into liquidation.

Link the paragraph back to

the question, showing you Therefore, receivership can be seen as one option for
Link
have answered the failing businesses to attempt to salvage their operations.
question.

Essay question that teachers will accept drafts for:

Discuss the impact of operations influences on a business’ ability to sustain a

competitive advantage.

Note that drafts will NOT be accepted for other questions than the one above.