Product Support Bulletin

Issue Date:
Service Information April 20, 2016
Global Lit Num: CPGI - SI - 00000160 - 0

Revision: 0

Title: PSO500 calibration alert

Model(s) X / S / B Intl spec

Background/Description:

CE - Power Systems Engineering team has observed an issue in PS 0500 version 6.12
regarding controller’s memory life. There is a possibility of unwanted memory write cycles
occurring at back end if there’s any active Fault (warning/shutdown) present in the
controller.
This will only occur if there’s an Active fault present. This back end process will STOP
as soon as there is no fault present in controller.

There is no impact on the functionality of PS 0500 as such, neither immediate threat to the
controller but this may affect in the long run/at later point of time. This issue is not visible
to the customer and neither reflected on the display.

Corrective Actions:
Service and production solution:

Controls team recommended to recalibrate the PS 0500 controller having existing

calibration version 6.12 by previous version 6.10 if service engineer visits sites for
regular/scheduled maintenance or any issues.

Basically calibration version 6.10 is reccomended. The same is available on Web

In cal.

The intent of this PSB is to make aware the Service team to take action as recommended
above if they happen to work/address on any PS 0500 genset.

This is not proactive or campaign notification. Service engineer / DFSE / Distributor counter
parts can recalibrate with 6.10 version if they have any chance to work with the genset.
(During PDI check / commissioning / any preventive maintainance visit / any breakdown

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 service visit ).

Contact:
If you have further questions or concerns regarding this notification or the information
stated above, please contact in the following order.
1.Your local service manager.
2.DFSE counter part
3.Local customer call center or write a mail to CPG-India on e-mail
cpgiservicesupport@cummins.com

Purpose:
The intent of this PSB is to make aware the Service team to take action as recommended.

©2016 Cummins Power Generation, Inc. All rights reserved

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