Vancouver Healthcare and Life Sciences

Vancouver Healthcare
and Life Sciences
Last updated: January 12, 2024

PDF generated on January 12, 2024

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 Vancouver Healthcare and Life Sciences

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Company Headquarters
2225 Lawson Lane
Santa Clara, CA 95054
United States
(408)501-8550

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ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
 Vancouver Healthcare and Life Sciences

Healthcare case table

The Healthcare case [sn_hcls_case] table is an abstract table and is
extendable that stores healthcare-related cases.

Key features

• Extends the Case [sn_customerservice_case] table to store all

healthcare cases associated with a patient. For more information, see,
Tables installed with Customer Service Management.

• Includes the Patient field as an optional field and a reference

to the Consumer profile [sn_csm_consumer_profile] table. For more
information, see Patient table.

• Enables healthcare case types including drug program enrollment,

clinical trial enrollment, billing inquiry, and patient appointment request.

Role required to configure the table: sn_hcls.admin.

For more information, see Healthcare and Life Sciences data model.

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