Airline reservation system stakeholder Requirements

Questionnaire
1. How would you describe the ideal user interface for the airline reservation system?
2. What specific features or the functionalities do you believe will enhance the overall user
experience?
3. What steps do you think should be involved in a seamless and efficient flight booking process?
4. What payment methods do you consider essential to include in the system?
5. How important is data security to you, and what measures do you expect to be in place to ensure
it?
6. What details about flights (e.g., schedules, seat availability, amenities) do you think are crucial for
users to make informed decisions?
7. Should the system display additional information about the aircraft, such as in-flight services and
entertainment options?
8. How frequently should the system provide users with updates and notifications regarding their
bookings or any changes in flight status?
9. What communication channels do you prefer for sending alerts and notifications?
10. What specific tools and features would you like to see in the admin dashboard for managing flight
schedules, user accounts, and system performance?
11. How important is it for the system to be accessible on mobile devices, and what functionalities
should be prioritized for mobile users?
12. Are there any specific considerations for the mobile user interface that you'd like to highlight?
13. Are there specific features you believe are crucial for providing excellent customer support through
the reservation system?
14. What level of interoperability is essential for the success of the airline reservation system?
15. Any future ideas in your mind?
16. How flexible should the system be for changes?