Company: Traya Health

Designation: Entrepreneur in Residence

Location: Mumbai (WFO)

About Traya:

Traya is the only company in India that provides a holistic treatment for hair loss by
targeting its root causes. We provide personalised plans that are prescribed by doctors with
trusted ingredients. More than 2,00,000 customers are on the Traya regime and have seen
desired results.

Our journey began with one of our founders, Altaf, who approached a number of doctors
specialising in Ayurveda and Dermatology in search of a fortified, long-lasting solution to
hair loss. As we progressed, we encountered hundreds of clinical trials, scientific research
papers and cracked the science behind hair loss and how it can be managed with utmost
efficiency. We’re here with a vision that drives us to find the best cure for our clientele and
help them live a happier and better life.

Root Causes: Hair loss is complex and cannot be treated unless one addresses the root
causes of hair loss. We believe that one single product cannot bring about significant
results, which is why we offer holistic treatment plans that remedy your underlying root
causes.

Doctor Prescribed: Doctors are involved right from the start and we make sure that it stays
that way. We have a medical team of doctors from each branch of science Dermatology,
Ayurveda and Nutrition who work together on formulating the best hair loss treatment.

Customised Plans: We strongly believe that no two cases are the same and so we’ve
incorporated it into the way we treat hair loss. Our products are altered according to
clientele needs and requirements.

Why join us:

An extraordinary opportunity awaits you to join a team dedicated to tackling the challenge
of hair loss. We're driven, ambitious, and determined to make a significant impact while
enjoying the journey. Our core values revolve around open communication, transparency, a
non-hierarchical structure, promoting the best ideas, empowering creators, and fostering
open debates—all grounded in honesty, integrity, respect, diversity, and inclusion.
As a member of the core team, you'll collaborate directly with the founders and senior
leaders, given the freedom to innovate and drive zero to one projects, where you'll dive
deep into finding groundbreaking solutions. We're hustlers, hard workers, committed to
delivering unparalleled products and experiences for our customers. With a bold ambition
to change the world, we're just embarking on this journey and seeking exceptional
individuals—rockstars—to join us on this thrilling rocket-ship ride!

Roles & Responsibilities:

● Lead and manage a team of Strategic Operations Associates focused on analysing

and improving customer retention.
● Develop overarching retention strategies and frameworks, overseeing their
implementation and execution.
● Conduct comprehensive market research, competitive analysis, and trend forecasting
to identify new retention opportunities.
● Collaborate closely with product, and customer service teams to align retention
strategies with overall business goals
● Design and execute experiments, A/B tests, and campaigns to optimise retention
metrics
● Monitor and evaluate the effectiveness of implemented strategies, iterating as
necessary to achieve retention targets
● Prepare comprehensive reports and presentations outlining retention performance,
insights, and recommendations for improvements.
● Mentor and guide team members, fostering a culture of excellence, innovation, and
continuous improvement.

What we are looking for:

● B.Tech or equivalent from a top tier engineering college (IITs / NITS equivalent)
● MBA or equivalent from a top tier business school (IIM / ISB / equivalent)
● Minimum 2 years of hands on experience in a generalist / strategy profile in a
startup environment or in a top tier management consulting firm (MBB is a plus)
● Strong analytical skills with expertise in data analysis tools and methodologies.
● Self-starter with a proactive and innovative mindset, capable of thriving in a
fast-paced, dynamic environment.
● High on bias for action; someone who loves to get their hands dirty
● Demonstrated ability to interpret data, derive actionable insights, and implement
effective retention strategies.
● Exceptional leadership skills with the ability to inspire, mentor, and manage a team
effectively.
 ● Entrepreneurial mindset with a proactive and innovative approach to
problem-solving.
● We invite ex-founders to apply

Please share your resume with omkar@traya.health