A M E R I C A N I N S T I T U TE

C ONSULT ANCY & TRAINING

 A B O U T US

American Institute Consultancy and Training is an international organization based in Illinois, USA, dedicated
to enhancing managerial, leadership, human resources, sales, and marketing, financial skills and professional
development.

The institute is responsible for setting best practices and standards in management and in the human
capital practices, advisory services, organization transformation, talent development & acquisition and
assess organizations to make sure of their readiness to develop and implement best strategies across the
board.

OUR VALUES
We work in tandem with our partners worldwide to design and implement programs and solutions in
which organizations and people reach across – and live across – boundaries and borders. We do this in
an atmosphere of mutual respect, collaboration and inspired culture stimulating integrity, excellence,
innovation, and social responsibility.

OUR MISSION
Our mission is to design and deliver state of the art, high impact development programs and wide range
of consultancy services that produce an outstanding human performance in organizations, enabling
businesses focus on adding value to their clients and stakeholders, empowering a better career for their
individuals.

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W H Y A M E R I C AN I N S T I T U T E

RESULTS ORIENTED
We are a very unique type of development organization; fully devoted and committed to work in
partnership with our clients to deliver sustainable and feasible improvement for both individuals
and organizations.

The results of our efforts, dedication and expertise are reflected in the quality of our clients and
the outstanding references they and their people who have engaged in the ‘AI Experience’ are
willing to share.

CUSTOMER ORIENTED
We are a very unique type of development organization; we are fully devoted and committed to
working in partnership with our clients to deliver sustainable and feasible improvement for both
individuals and their organizations.

The results of our efforts, dedication and expertise are reflected in the quality of our clients and
the outstanding references they and their people who have engaged in the ‘AI experience’ are
willing to give us.
American Institute Consultancy & Training

CONSULTANCY
SERVICES
 ORGANIZATIONS STRATEGIES
We assist leaders to use organization perspectives and methods to develop business strategies
and implementation & communication plans in order to optimize roles and responsibilities,
improving the organization performance.

Focusing on a comprehensive Talent Management approach defining the Talent Strategy for
organizations and implementing talent solutions that enable them to acquire, fully deploy and
engage their people to achieve strategic business objectives.

BUSSINES SUSTAINABILITY

American Institute for Consultation and Training assists organizations in building their Business
Continuity Management [BCM] framework; Training needs assessment, coaching in identifying,
prioritizing, and managing enterprise risks; leading to achievable strategic objectives and keeping
business on track.

HUMAN CAPITAL STRATEGIES

The core of every company rest on a solid overarching Human Capital strategy developed from the
company’s overall strategy and closely aligned to the Workforce Planning Strategy. This alignment
ensures that the most critical resource to the company, “its people,” is linked with the company’s
mission, vision, and goals.

HUMAN RESOURCES SYSTEMS

American Institute specializes in helping clients with their talent management processes and human
resources development needs. Our goal is to provide consulting expertise in helping to create the
right human resources organizational structure, systems and policies and processes that will
support the greater organization.

We offer our clients practical, sensible HR solutions that help them achieve their business objectives
in ways that are consistent with their culture. We not only provide recommendations and solutions
but help our clients implement to gain maximum value.
Our clients appreciate our experience in providing straight-forward advice in a collaborative
relationship.
CONSULTING
No matter how complex your business questions or needs, our consultants have the capabilities
and experience to deliver the factual solutions you need to move forward and take decisive action
and achieve sustainable results.

ORGANIZATIONS STRATEGIES

We assist leaders to use organization perspectives and methods to develop business strategies
and implementation & communication plans in order to optimize roles and responsibilities,
improving the organization performance.

Focusing on a comprehensive Talent Management approach defining the Talent Strategy for
organizations and implementing talent solutions that enable them to acquire, fully deploy and
engage their people to achieve strategic business objectives.

ORGANIZATION TRANSFORMATION

We provide solutions to drive leaders’ transformation agenda by addressing the human factors
affecting an organization’s ability to reach its strategic objectives. We use business-oriented data
–driven solutions to deliver strategic change, organization design and governance, talent
management adoption solutions that enable the success of the organization’s transformation and
development goals.

We focus heavily on the talent and leadership agenda in organizations to increase their competitive
advantage and differentiate themselves in the market. Focusing on a comprehensive talent
management approach defining the talent strategy for organizations and implementing talent
solutions that enable them to acquire, fully deploy and engage their people to achieve strategic
business objectives.

CAPACITY BUILDING
Our conceptual approach to organizational or personal development focuses on understanding the
obstacles that inhibit people and organizations from realizing their development goals while
enhancing the abilities that will allow them to achieve measurable and sustainable results. Building
the capacity of three interdependent elements—individuals, leaders, and organizations as a whole
to develop and work strategically toward organizational goals.
HUMAN CAPITAL STRATEGIES
The core of every company rest on a solid overarching Human Capital strategy developed from the
company’s overall strategy and closely aligned to the Workforce Planning Strategy. This alignment
ensures that the most critical resource to the company, “its people,” is linked with the company’s
mission, vision, and goals.

HUMAN RESOURCES SYSTEM

American Institute specializes in helping clients with their talent management processes and human
resources development needs. Our goal is to provide consulting expertise in helping to create the
right human resources organizational structure, systems and policies and processes that will
support the greater organization.
We offer to our clients practical, sensible HR solutions that help them achieve their business
objectives in ways that are consistent with their culture. We not only provide recommendations
and solutions but help our clients implement to gain maximum value.
Our clients appreciate our experience in providing straight-forward advice in a collaborative
relationship.

HUMAN RESOURCE SOLUTIONS

The future is now; time to automate your HR.
We help organizations to automate their HR with user-friendly, cloud based HRMS that’s easy to
implement, scale, and is industry agnostic, We designed it and customized it for companies in the
MENA region. With HRMS, HR can focus on strategic matters, retaining employees, and moving the
needle for the business.

HUMAN RESOURCE AUDIT

The institute has developed full range of variety of diagnostic approaches such as on-site visits,
interviews, surveys, in-the-field observation, and documentation analysis. We make sure the
research is tailored to your needs by meeting with management to understand the business
strategy and pressing issues. We identify gaps between objectives and activities. We uncover areas
where improvements will make the biggest difference, to ensure investments in HR are directed
where they are most needed.
RECRUTIMENT SERVICES
We focus our recruitment service on finding good people for each and every brief. Combining our
experience and rigour with the speed and reach of the web, we deliver candidates who truly fit
with the company’s culture and long-term needs. And we do it fast.

No matter how specialist the role, or urgent the need, our team will fill your required position in
the utmost efficiency manner.

EXECUTIVE & CORPORATE COACHING

We offer coaching to individuals seeking professional career development in order to thrive in the
workplace. We work closely with our clients to address specific behavioral or performance
developmental areas. We undertake a detailed personal assessment and design an action plan to
directly address gaps in behavioral management and communication skills.
Services include:

▪ Performing a career assessment

▪ Creating a work portfolio
▪ Researching available career opportunities
▪ Conducting mock interviews
▪ Formulating a long-term career plan

CHANGE MANAGEMENT
At American Institute, we understand that change can be difficult and offer our services to help
ease the stress associated with change and help to resolves any related barriers.
We recognize that managing change plays a vital role and directly impacts the success of any
project.
Whether the change is a new software application, a new department, or simply a new way of doing
things, we make sure that the old way dies hard, and replacing it with a new process helps move
things along. In this sense we have led several initiatives supporting organizations during the most
critical time during the organizational changes.
Our expert consultants can provide a helping hand by working with your management to devise
strategies, tools, and programs to support and deliver the change initiative goals.
 TRAINING ACADEMY

LASTING LEARNING EXPERIENCE

TRAINING & DEVELOPMENT

Driven by our passion for Excellence, with extensive training experience, we design and implement
a wide range of training programs topics where “We Ensure to Make Every Learning Experience
Count”.

American Institute for Consultation and Training provides high quality solutions to increase skills,
knowledge and capability through innovative training & development services. We are capable of
delivering training and development solutions across all markets in the Middle East.

We have a proven track record and are particularly renowned for our programs in leadership,
Human Resources, Sales & Marketing, Women Empowerment, Finance and Interpersonal Skills.

Our mission is to ensure that all training or development activities we undertake will have a
positive impact on the future performance of our client's businesses.

We provide inspiring training that motivates individuals to achieve their full potential thereby
helping our clients achieve their strategic goals.
PERSONAL DEVE LOPMENT

Assertiveness Skills
Management Influence Skills
Stress Management and - Behavioral Balance
Communication Skills For Ultimate Results
Emotional Intelligence
Take Control of Your Life - Advanced Time Management
Presentation Skills
Assertiveness & Persuasion Skills
Anger Management
Personal Impact & Personal Branding
Conducting Effective Meeting
Handling Complaints & Handling Difficult People
Learning To Learn
Business Étiquette - Recipe to Success

M A N A G E M E N T TR A I N I N G

Strategic Planning Advanced

Leaderships Skills
Project Management
Change Management
Conflict Management
Motivation & Persuasion
Creativity and Innovation
Coaching Skills - From Managing To Coaching
Giving Feedback
Delegation Skills
Negotiation Skills
Problem Solving & Decision Making
Conflict Resolution
Team Building
Conducting Brainstorming Sessions
Advanced Communication Strategies
Supervisory Skills For New Supervisor
 HUMAN RESO UR CES

Strategic Human Resources Management

Competency Management
Train the Trainer - The Unconventional Program
Competency Based Human Resources Systems
Learning To Learn
Diversity Management
Performance Management
Recruitment & Hiring Skills
Conducting Interview For Managers
Grievance Management
HR Audits
SALES AND MARKETING
w w w . a m e r i c a n i n s t i t u t e. us

American Institute design and deliver bespoke sales training to support the salesforce
by providing them with the fundamental skills for today’s progressively complicated
market. Through our training programs your sales force will learn many new methods
and techniques which have been developed to prepare salespeople in facing the new
challenges of the market.

Marketing Skills - How to Promote and Sell Your Products, Understanding Customers,
Marketing Strategy, Segmentation, Marketing Mix & Promotions.

Sales Skills - Fundamentals of Selling and Creating Loyal Customers

Customer Service - Principles of Outstanding Customer Service

Advanced Customer Care - How to Improve Customer Services Standards

Handling Complaints - How to Respond to and Manage Customer Complaints

FINANCIAL PROGRAMS

Financial Analysis & Forecasting

Financial Management
Planning For Financial Sustainability
Financial Modeling
Budget & Cash Management
In-house Finance For Non-Finance Managers
WOMEN EMPOWERMENT
PROGRAMS

Our training programs aims to integrate women in the business arena and market place to
enhance their participation in their communities by holding various programs and forums to
network and partake in development opportunities and intensive training program delivered
by highly experienced and top ranked international trainers aimed at enhancing women
capabilities at all levels, including entrepreneurs, middle management and senior management
by covering important issues and skills-set to ensure business success.

One of our main initiatives aims to provide a forum to support interactive dialogue, idea sharing
and skills development of women business owners. The forum facilitates their access to the
necessary resources, networks and strategies needed in order for their business ventures to
succeed: nationally, regionally and internationally.

We focus on the following main pillars:

▪ Women’s Road Map to Long Lasting Careers

▪ Women Employment Skills
▪ Women Leadership Skills
▪ Increasing Women-Owned and Managed Businesses Competitiveness
▪ Beyond Effectiveness for Professional Women
▪ The Women Entrepreneurship Development
 OUR TEAM

Our Team is the reason for our success. Our talented associates work hard to make a distinct difference
in people’s lives and we’re proud of our dedicated team.

Utilizing more than 100 years of combined diverse and intensive operations experience, our team
consistently put their hearts, minds, and faith into fulfilling commitments to our clients.

A r a b i c - s p e a k i n g Cons u l t a n t s

Our Arabic-speaking consultants are a definite asset in communicating with the project stakeholders;
minimizing the gap that usually occurs due to language and culture barriers.

With extensive experience in several MENA & Gulf countries including Jordan, Lebanon, Egypt, Sudan,
Tunis, Qatar, Saudi Arabia, Kuwait, Iraq and United Arab Emirates, our consultants own unique cultural
awareness and understanding of different environments and settings.
 CUST OMER SER VICE

HIRE FOR ATTITUDE

TRAIN FOR BUSINESS
Our Institute stands out from competitors because we personalize all training programs to match the
experience level of your staff. From beginner sales skills courses to advanced customer service, we
motivate staff. Creating the genuine desire to enhance performance benefits both the team and the
business.

Providing practical, enjoyable training, engaging your team, and providing them with necessary skills
and tools to focus on priorities of Great Customer Experience.
LEADERSHIP CAPACITY BUILDING PROGRAM
Building the capacity of three interdependent elements—individuals, leaders, and organizations as a
whole—to develop and work strategically toward organizational goals.

Building leadership capacity involves altering organizational structures, culture and traditional ways of
doing business so that the organizations leaders are able to learn from practical implementation for a
new set of skills, competencies and solutions.

Our leadership programs are designed around developing leaders in three areas: Professional
Knowledge and Competence; necessary Tools and Skills of Leadership and the Personal Characteristics
of Leadership.

Our approach is practical and normally highly experiential; our programs feature a range of mental and
physical challenges ranging from simple or complex problem-solving tasks, ‘Action Learning Team’
projects, business simulations, outdoor exercises and working on real situations from their own
business environment. On the formally accredited programme we include written assignments and
assessments.
SALES CONSUTLTANCY SERVISES
Our Sales consultancy services is about helping your organisation and leaders understand how to
overcome challenges, meet strategic goals, and offer strategic ideas on how to grow successfully and
profitably in the face of ever-increasing market pressure and change.

Our services are ultimately about working with our clients to create the culture, processes and tools
needed to embed value at the centre of the sales process. We offer several core services on consultancy
basis:

▪ Evaluate current Team members abilities and professional skills assigning proper segmentation of
accounts and proper market cover.

▪ Identify loopholes and leaks in the sales & marketing process, providing guidance to push your
organization to the next level.

▪ Monitor Sales Team/ Marketing/Revenue productivity while introducing a measurable incentive

scheme if needed.

▪ Improve intercommunication skills among team members, coordinate efforts to utilize yielding
strategies in order to maximize generating revenues.

▪ Streamline Marketing and Communication Standards.

▪ Public Relations activities and community involvement with related media coverage.
QUALITY MANAGEMENT

American Institute Consultancy and Training is a provider of innovative training and consultation services
for many organizations cross all continents. We aim to provide your organization with a compressive
fully fledge training and consultation services, working hard to maintain and improve on our reputation
for quality.

We have an extensive internal quality program that ensures clients receive consistent top-quality
services. "Excellence in all we do" is one of our core values and we appreciate the importance of doing
the right things and doing them professionally and proficiently.

There are clear processes in place to ensure all programs are appropriately planned and managed. All
work is checked and reviewed for accuracy, clarity and completeness to ensure that we meet the high
standards not only our clients expect to receive but also exceeding those expectations.
A M E R I C A N I N S T I T U TE
C ONSULT A NCY & TRAINING

15492 Blackwater Court, Tinley Park , IL 60477 – Illi noi s USA .

Head Office USA +1 312-890-4488 / +1708-495-7613

Amman Office +962 770222392 / +962 797432793

info @ a me ri ca ni nstit ute. consult i ng

mb a ra ka t@ a me ri cani nst it ut e. consulting

www.a m e r i c a n i n s t i t u t e . c o n s u l t i n g