Tasheer Saudi Visa Centers SVTS

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 SVTS

Overview – Agent Flow

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SVTS

Agents Registrations Process

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Agents Registration Flow SVTS
Visit https://vc.tasheer.com/ and choose India English Option after acceoting cookies

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Agents Registration Flow SVTS
In the below displayed page, choose Agent Login Link

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Agents Registration Flow SVTS

If agent is already registered, they can login by

entering Username and Password

If Agent wants to register, please click on Agent

Login Register. You will be taken to the next page
for registration

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Agents Registration Flow SVTS
Enter the Capcha code and
click Submit

Here Enter all required Agent

details including:
• Choose India as country
• Choose city
• Company name
• Address
• Contact
• Email
• Agent license number
• No of users
• Admin user & sub users

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Agents Registration Flow SVTS

Here Enter all required Agent

details including:
• Choose India as country
• Choose city
• Company name
• Address
• Contact
• Email
• Agent license number
• No of users
• Admin user & sub users

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Agents will see next Page to input details SVTS

• Click on the Attach files button, “Documents Uploaded” pop-up will open.

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Agents will see next Page to upload details SVTS

• Click on the “Choose file” button and upload the Embassy ID Card
• Click on the “Choose file” button and upload the Agent Trade License
• Click on the “Choose file” button and upload the first and last page of Green book & ten click ‘Submit’

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Agents will see next Page SVTS

• Click on the Submit button

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Agents will see next Page SVTS

• Check the terms and conditions “Checkbox”.

• Click on the “Accept” button

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Agents will see next Page SVTS

• After accepting the Terms and Conditions, Agent successful registration message and the Reference number will be displayed.
• On clicking the Close button, it will be navigated to the Login page

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Follow Steps SVTS

1. Agents will fill all the fields in the page

2. Attach 3 Documents in PDF not more than 1 MB (Trade license , Green Book copy, Embassy Access Card)
3. Will accept terms and conditions and proceed further to complete the registrations.

After approval at Tasheer Back office

1. Agents will get a confirmation mail after their registration is approved from Tasheer.
2. After approval agents can login with admin ID and create user ID for booking appointments

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Contents SVTS

1. Agent Flow 03

2. Agent Scheduling 05

3. Appointment Summary 17

4. Appointment Re-Scheduling 25

5. Appointment Cancellation 28

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SVTS

Agent Flow

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Agent Flow SVTS
BSS Team Agent approval
Upload the approves the mail will be sent
necessary agent based to the Agent
documents and upon the registered email
submit the form approval from ID with Agent
the VAC credentials

Fill up the Agent

Mandatory fields Agent OpSys

Agent
Registration
Agent user
activation,
Agent admin
Password
change
Login Using
Select “Agent
agent Agent User
Login”
Credentials

Select “Agent
Select Visa Type
Group
Agent Tasheer (Bio visa only)
Scheduling”

Applicant ID/ Enter/Upload Select Select VSC &

Group ID Applicant Appointment No. of
Generated Details Date & Time Applicants

Applicant
Visits VSC on
Appointment
Day
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SVTS

Agent Scheduling

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Agent Scheduling SVTS
• Navigate to Agent Website.
• Login-into Agent Website using valid agent credentials.

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Agent Scheduling SVTS
• Select the Visa Type from the “Visa Type” drop-down list
• Select the VSC Centre from the “VSC Center” drop-down list
• Select the Number of applicants from the “Number of Applicants” drop-down list.
• Enter the captcha value and click “Confirm” button.

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Agent Scheduling SVTS
• Select the slot available date from the Normal (or) Lounge calendar
• Conform the Slot time
• Click “Submit” button after selecting the slot time

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Agent Scheduling SVTS
• Terms and conditions dialog box will be displayed after conforming the slot.
• Check the terms and condition “Check box” and click “Accept” button.

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Agent Scheduling SVTS
• After accepting the terms and condition applicant details modal window will be displayed to enter the applicant
details

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Agent Scheduling SVTS
• Agent can enter the applicant details by two options,
• Option 1 : Downloading the excel template , Enter the applicant details in the excel template and uploading the same
• Option 2 : Enter the applicant details directly in the grid.

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Agent Scheduling SVTS
• Agent can enter the applicant details by two options,
• Option 1 : Downloading the excel template , Enter the applicant details in the excel template and uploading the same
• Option 2 : Enter the applicant details directly in the grid.

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Agent Scheduling SVTS
• Enter the applicant details by any one of the available option
• Click “Save” button once the agent entered the applicant's details

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Agent Scheduling SVTS
• Appointment will be scheduled once the user clicks save button in the applicant details modal window
• Group Id and the Appref will be generated.

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Agent Scheduling SVTS
• Agent can download the group scheduling form and the appointment slip for the scheduled appointment

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Agent Scheduling SVTS
• Agent can also send the group scheduling form to the agent mail ID by checking the email check-box
• Modal window will be displayed after checking the email check-box , enter the mail id of the agent and click “Submit” button

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SVTS

Appointment Summary

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Appointment Summary SVTS
• Click “Appointment Summary” tab to view the list of appointment scheduled by the agent.
• Note : Appointment summary will list out all the appointment which has been scheduled for the future date and not for the current & past
days

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Appointment Summary SVTS
• Appointment Summary page will be displayed on clicking the “Appointment Summary” tab in the Home Screen

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Appointment Summary SVTS
Appointment Summary - View

• To view the applicant details of a scheduled appointment, click “View” icon.

• Applicant details such as Appref No, Fee details will be displayed in the Applicant Details modal window

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Appointment Summary SVTS
Appointment Summary – Print & Email

• To print the appointment letter (or) to send the appointment letter to the applicant email id click “Print” icon.

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Appointment Summary SVTS
Appointment Summary – Print

• To print the appointment letter for a applicant click “Print” icon in the appointment summary screen for the respective group Id
• Check the “Print” check box in the modal window and click “Print” button. Appointment letter will be generated click “View Appointment
Letter” link to view/download the appointment letter

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Appointment Summary SVTS
Appointment Summary – Email

• Check the “Email” check box in the modal window and click “Email” button. Appointment letter will be sent to the
given mail id of the applicant and the message will be displayed at the top

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Appointment Summary SVTS
Appointment Summary – Applicant Receipt

• To print the applicant receipt for a group id click “Print Applicant Receipt” icon

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SVTS

Appointment Re-Scheduling

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Appointment Re-Scheduling SVTS
• Agent can re-schedule an appointment via appointment summary screen.
• Click “Appointment Summary” tab in the home screen.

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Appointment Re-Scheduling SVTS
• Click “Re-schedule” icon against the group id for which the appointment needs to be re-scheduled
• Appointment Re-schedule screen will be displayed on clicking the reschedule icon
• Select the appointment category (Normal/Lounge) and conform the time slot
• Enter the captcha and click “Submit” button and the appointment will be re-scheduled to the selected date.
• Agent(s) can re-schedule an appointment ‘n’ number of times 24 hours before appointment date and time.
• For example, If an appointment has been scheduled on 24-10-2023 10:00:00 AM, Agent can be able to re-schedule the appointment on/or
before 23-10-2023 10:00:00 AM. After 23-10-2023 10:00:00 AM, Agent will not be able to reschedule the appointment.

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SVTS

Appointment Cancellation

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Appointment Cancellation SVTS
• Agent can cancel an appointment via appointment summary screen.
• Click “Appointment Summary” tab in the home screen.

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Appointment Cancellation SVTS
• Click “Cancel” icon against the group id for which the appointment has to be cancelled
• Confirmation window will appear on clicking the cancel icon. Click “Ok” button in the confirmation window.
• Appointment cancelled message will be displayed. Click “Ok” button.
• Status will be changed to “Appointment Cancelled” after clicking the “Ok” button
• Agent(s) can cancel an appointment 24 hours before appointment date and time.
• For example, If an appointment has been scheduled on 24-10-2023 10:00:00 AM, Agent can be able to cancel the appointment on/or
before 23-10-2023 10:00:00 AM. After 23-10-2023 10:00:00 AM, Agent will not be able to cancel the appointment.

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SVTS

Thank You
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