nREVISION CONTENT:

CHAPTER 1:
- Definition of management and the Process of Management
- Management Skills
- Management Levels
- Manager Roles

CHAPTER 3:
- The General, Task and Internal Environments
- Strategies to adapt to the environment.
- Corporate culture

CHAPTER 4:
- Definition of a goal and plan
- Levels of goals and plans.
- MBO, Single and standing plans
- What is SWOT? => Remember the strategic management process.
- Three levels of strategies in the organizations and how to formulate these strategies

CHAPTER 5:
- Types of decisions
- Conditions affecting the possibility of decision failure?
- Decision-making models
- Decision-making steps
- Personal Decision Framework

CHAPTER 6:
-Types of organizational structures (advantages and disadvantages): 5
- Other definitions:
+ Work specialization
+ Span of management
+ Authority & Power

CHAPTER 7:
- Differentiate a manager & a leader
- Contemporary theories of leadership: 4
- Classical theories of leadership:
+ Leadership traits (characteristics of leaders)
+ Behavioral approaches: 2
Ohio state studies
Michigan Studies
Leadership grid
+ Contingency approaches

CHAPTER 8:
-Definition of motivation, model of motivation
- Content perspective of motivation:
+ maslow
+ ERG
+ Herberg’s two-factor theory
+ Acquired needs
The company's CEO puts pressure on the firm's R&D managers to develop products that can be created
cheaply. The firm would be following a _______cost leadership
Những dự án mạo hiểm mới đầy rủi ro - một số sẽ trở thành ngôi sao, một số sẽ trở thành chó
Risky new ventures - some will become stars, some dogs Question Marks
Have slow growth but high market share - income finances stars and question mark
s – cash cow
External environment, values stability and control, driven by competition and a stro
ng desire to deliver results (Môi trường bên ngoài, coi trọng sự ổn định và kiểm
soát, được thúc đẩy bởi sự cạnh tranh và mong muốn mang lại kết quả mạnh mẽ)-
Market Culture