Telematics System (Diagnostics)

21.06.
2021 IMPREZA 17MY PubNo: G1300GE Version: 027
TELEMATICS SYSTEM (DIAGNOSTICS)
TEL(diag)
1. Basic Diagnostic Procedure
2. Check List for Interview
3. General Description
4. Electrical Component Location
5. Control Module I/O Signal
6. Inspection Mode
7. Diagnostic Procedure for Subaru Select Monitor
Communication
8. Data Monitor
9. Freeze Frame Data
10. Active Test
11. Diagnostic Trouble Code (DTC)
12. Diagnostic Procedure with Diagnostic Trouble Code
(DTC)
13. Diagnostics with Phenomenon
https://www.subaru-repairinfo.com/scr/doc/serviceManual/G1300GE/contents/data/print/s065.html 1/77
21.06.2021 IMPREZA 17MY PubNo: G1300GE Version: 027
TELEMATICS SYSTEM (DIAGNOSTICS) > Basic Diagnostic Procedure

PROCEDURE
1. PERFORM CUSTOMER INTERVIEW.
Ask the customer when and how the trouble occurred using the interview check list. Ref. to
TELEMATICS SYSTEM (DIAGNOSTICS)>Check List for Interview.
Did you interview the customer?
Yes Go to 2.
No Perform the interview, and Go to 2.
2. PERFORM BASIC INSPECTION.
Perform basic inspection. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>General

Description>INSPECTION.
Is the check result OK?
Yes Go to 3.
No Repair the faulty part found in basic inspection, and Go to 3.
3. CHECK SUBARU SELECT MONITOR COMMUNICATION.
1. Turn the ignition switch to OFF.

2. Connect the Subaru Select Monitor to data link connector. Ref. to COMMON(diag)>Data Link
Connector.
3. Turn the ignition switch to ON and run the Subaru Select Monitor.
4. Select [Telematics].
Note:
For detailed operation procedures, refer to “Application help”.
Is communication possible?
Yes Go to 4.
No Check the communication circuit. Ref. to TELEMATICS SYSTEM

(DIAGNOSTICS)>Diagnostic Procedure for Subaru Select Monitor Communication.
4. CHECK DTC.
Read the DTC of [Telematics] using the Subaru Select Monitor. Ref. to TELEMATICS SYSTEM
(DIAGNOSTICS)>Diagnostic Trouble Code (DTC).
Note:
If DTC is detected, only RED LED will illuminate. For details, refer to “LED operation
status list”. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>Check List for
Interview>CHECK > LED ILLUMINATION STATUS LIST.
Are any DTCs displayed? (Current malfunction)
Yes Record the DTC, time stamp and freeze frame data, and Go to 5.
No Perform diagnosis according to the procedures in the diagnostics with phenomenon.

Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>Diagnostics with Phenomenon.
5. PERFORM DIAGNOSIS.
1. Perform the diagnosis for the displayed DTCs. Ref. to TELEMATICS SYSTEM
(DIAGNOSTICS)>Diagnostic Trouble Code (DTC)>LIST.
2. Repair or replace the cause of trouble.
3. Using the Subaru Select Monitor, perform the clear memory of [Telematics]. Ref. to
COMMON(diag)>Clear memory>OPERATION.
4. Execute the inspection mode. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>Inspection

Mode.
5. Read the DTC of [Telematics] using the Subaru Select Monitor. Ref. to TELEMATICS SYSTEM
Yes Repeat step 5 until DTC is not shown. Go to 5.
No Finish the diagnosis.
TELEMATICS SYSTEM (DIAGNOSTICS) > Check List for Interview

CHECK
1. CHECK LIST FOR INTERVIEW

Inspect the following items regarding the vehicle’s state.
Telematics Check List for Interview Received Year Month Date
Customer’s name Registration No. Initial year of
registration
Year Month
Date
Vehicle model Frame number
Interviewer Inspector Engine type Odometer reading

( ) ( ) ( ) ( )
Customer specified content
Date when problem Year Frequency of trouble Always occurs

occurred Month Date occurrence Sometimes occurs (
times per day,
times per month)
Conditions at event Weather Fine Cloudy Rainy Snowy Others ( )
Temperature °C (°F)
How often Always Once before Sometimes ( times a day /
times a week / times a month)
When and how
Situations at event In what situations did it occur?

Fast Driving Rough Roads Parked Unknown Other
In what operations did it occur?
ACC On Press SOS Button
Unknown Other
Situations at restoration What helped the status return to normal?
Recover on its own ACC Off and On Does not recover Other
Location at event Unknown Any Place
Driving around open areas like in the country
Driving around hills or mountains
Driving around cities with large buildings
Driving around residential areas or no large buildings
Driving around areas with power lines
Driving around rough roads or railway tracks
Error message Error message displayed
Telematics subscription Subscription ( Year Month Date) Non-contract

status
LED illumination status RED LED OFF ON Blink
Ref. to TELEMATICS
SYSTEM GREEN LED OFF ON Blink

(DIAGNOSTICS)>Check
List for
Interview>CHECK >
LED ILLUMINATION
STATUS LIST.
Check result Reproductivity
Reproduced Always Sometimes Cannot be reproduced
Condition
Cold Warm At starting Immediately after starting During warm-up
At idle When start driving While driving At acceleration At
deceleration When applying brake
MSISDN No. of SIM ∗ Confirm on data monitor. Ref. to TELEMATICS SYSTEM
(DIAGNOSTICS)>Data Monitor.
Diagnostic trouble code
2. LED ILLUMINATION STATUS LIST

LED Light OFF Blink Light ON
RED — It is possible that It is possible that
communication with the communication with the
server/DCM are server/DCM are
malfunctioning. malfunctioning.
GREEN — Connection to the server is Communication status with
being attempted and in the server is READY.
progress.
Or, factory default setting.
(Not set as Market mode)
RED and DCM is not operating. Collation with the server is in Collation with the server
GREEN progress. (Blinking 3 times) failed. It is possible that the
VIN faulty. (Continuously server/DCM are
illuminate) malfunctioning.
TELEMATICS SYSTEM (DIAGNOSTICS) > General Description

CAUTION
1. AIRBAG SYSTEM
Before performing diagnosis, refer to “CAUTION” in “General Description” in AIRBAG SYSTEM. Ref. to
AIRBAG SYSTEM>General Description>CAUTION.
2. TELEMATICS
Before performing diagnosis, refer to “CAUTION” in “General Description” in ENTERTAINMENT AND
MONITORING. Ref. to ENTERTAINMENT & MONITORING>General Description>CAUTION.

INSPECTION
1. BASIC INSPECTION
Before performing the diagnosis, check the following items which may affect the problems relating to the
telematics system.
1. Check the battery. Ref. to STARTING/CHARGING SYSTEMS(H4DO)>Battery>INSPECTION.
2. Check the relay and fuse condition. Ref. to ENTERTAINMENT & MONITORING>Relay and Fuse.
3. Check harness and connector. Also check grounding.

PREPARATION TOOL
1. SPECIAL TOOL
ILLUSTRATION TOOL NUMBER DESCRIPTION REMARKS
— SUBARU Used for setting of each function and
SELECT troubleshooting for electrical system.
MONITOR 4 Note:
For detailed operation
procedures of Subaru Select
Monitor 4, refer to “Application
help”.
STSSM4
2. GENERAL TOOL
TOOL NAME REMARKS
Circuit tester Used for measuring resistance, voltage and
current.
DST-i Used together with Subaru Select Monitor 4.

SYSTEM BLOCK DIAGRAM
Main signals used between DCM and relevant CM
GNSS ANTENNA
GNSS DCM COMBINATION METER
INFORMATION · ODOMETER INFORMATION
CAN
· VEHICLE TYPE INFORMATION
SERVER
TELEMATICS ANTENNA VOICE AND DATA

3G/GSM RECEIVED
NETWORK ECM
· FUEL TYPE
CAN
VOICE AND DATA · DTC INFORMATION
TRANSMITTED
· VIN INFORMATION
SPEAKER
VOICE OUTPUT
VDC
CAN
· VEHICLE SPEED INFORMATION
MICROPHONE
VOICE INPUT
MICROPHONE
POWER SUPPLY
OUTPUT BODY INTEGRATED UNIT
OVERHEAD CONSOLE CAN · TRIP INFORMATION

(TELEMATICS BUTTON
· TIME COUNTER
INDICATOR)
INDICATOR ON
OUTPUT
SOS BUTTON INPUT

AIRBAG CM
CAN
· DTC INFORMATION
AUDIO · NAVIGATION UNIT
MUTE OUTPUT
AIRBAG CM
MICROPHONE SOLID LINE
OUTPUT · COLLISION SIGNAL
ET-10424
TELEMATICS SYSTEM (DIAGNOSTICS) > Electrical Component Location

LOCATION
(1) (2) (3) (4) (5) (6) (7) (2)
ET-10425
(1) Telematics antenna (4) GNSS antenna (7) Airbag CM

(2) Instrument panel speaker (5) Audio or navigation unit
(3) Data link connector (6) Data communication module
(DCM)
(4)
(1) (2) (3)
ET-10355
(1) SOS button (3) RED LED (4) Microphone

(2) GREEN LED
Note:
For the LED operation condition, refer to “LED operation condition” in “Check List for
Interview”. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>Check List for Interview>CHECK
> LED ILLUMINATION STATUS LIST.
TELEMATICS SYSTEM (DIAGNOSTICS) > Control Module I/O Signal

SPECIFICATION
1. DATA COMMUNICATION MODULE (DCM)
TELEMATICS GNSS
ANTENNA ANTENNA
10 9 8 7 6 5 4 3 2 1 8 7 6 5 4 3 2 1
20 19 18 17 16 15 14 13 12 11 16 15 14 13 12 11 10 9
TO A: i270 TO B: i271
ET-10266
Terminal No. Contents Measuring condition Standard

(i270) No. 1 — — —
(i270) No. 2 — — —
(i270) No. 3 LED GREEN — —
(i270) No. 4 — — —
(i270) No. 5 ←→ SOS button SOS button OFF → ON 1.6 kΩ or more → Less
Chassis ground than 1 Ω
(i270) No. 6 BODY CAN H — —
(i270) No. 7 MAIN CAN L — —
(i270) No. 8 Ignition power supply Ignition switch OFF → Less than 1 V → 9 — 16
ON V
(i270) No. 9 — — —
(i270) No. 10 Battery power supply Always 9 — 16 V
(i270) No. 11 — — —
(i270) No. 12 — — —
(i270) No. 13 LED RED — —
(i270) No. 14 ←→ GND Always Less than 1 Ω
Chassis ground
(i270) No. 15 — — —
(i270) No. 16 BODY CAN L — —
(i270) No. 17 MAIN CAN H — —
(i270) No. 18 Collision detection — —
signal
(i270) No. 19 MUTE — —
(i270) No. 20 ←→ ACC Ignition switch OFF → Less than 1 V → 9 — 16
Chassis ground ACC ON V
(i271) No. 1 — — —
Terminal No. Contents Measuring condition Standard

(i271) No. 2 Front speaker output LH — —
−
(i271) No. 3 — — —
(i271) No. 4 Front speaker output — —
RH −
(i271) No. 5 MIC signal OUT — —
(i271) No. 6 MIC signal — —
(i271) No. 7 SGND — —
(i271) No. 8 MIC 5 V — —
(i271) No. 9 — — —
(i271) No. 10 Front speaker output LH — —
+
(i271) No. 11 — — —
(i271) No. 12 Front speaker output — —
RH +
(i271) No. 13 ←→ MIC GND OUT Always Less than 1 Ω
Chassis ground
(i271) No. 14 MIC GND IN — —
(i271) No. 15 MIC DET — —
(i271) No. 16 — — —
TELEMATICS SYSTEM (DIAGNOSTICS) > Inspection Mode

PROCEDURE
It is possible to diagnose the DTC by performing the indicated inspection mode.

After correcting the DTC, perform a necessary inspection mode and make sure that the function is resumed
correctly and the DTC is recorded.
1. INSPECTION MODE 1
Description & trouble
Code Note
part
U0073 CONTROL MODULE Ref. to TELEMATICS SYSTEM
COMMUNICATION BUS OFF (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
Trouble Code (DTC)>DTC U0073 CONTROL MODULE
COMMUNICATION BUS OFF.
U0074 Control Module Ref. to TELEMATICS SYSTEM
Communication Bus "BODY- (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
CAN" Off Trouble Code (DTC)>DTC U0074 CONTROL MODULE
COMMUNICATION BUS "BODY-CAN" OFF.
U0100 LOST COMMUNICATION Ref. to TELEMATICS SYSTEM
WITH ECM/PCM "A" (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
Trouble Code (DTC)>DTC U0100 LOST COMMUNICATION
WITH ECM/PCM "A".
WITH BODY CONTROL (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
MODULE Trouble Code (DTC)>DTC U0140 LOST COMMUNICATION
WITH BODY CONTROL MODULE.
WITH RESTRAINTS (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
CONTROL MODULE Trouble Code (DTC)>DTC U0151 LOST COMMUNICATION
WITH RESTRAINTS CONTROL MODULE.
WITH INSTRUMENT PANEL (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
CLUSTER (IPC) CONTROL Trouble Code (DTC)>DTC U0155 LOST COMMUNICATION
MODULE WITH INSTRUMENT PANEL CLUSTER (IPC) CONTROL
MODULE.
U0401 INVALID DATA RECEIVED Ref. to TELEMATICS SYSTEM
FROM ECM/PCM "A" (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
Trouble Code (DTC)>DTC U0401 INVALID DATA
RECEIVED FROM ECM/PCM "A".
FROM RESTRAINTS (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
CONTROL MODULE Trouble Code (DTC)>DTC U0452 INVALID DATA
RECEIVED FROM RESTRAINTS CONTROL MODULE.
B2A00 VIN READING Ref. to TELEMATICS SYSTEM
(DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
Trouble Code (DTC)>DTC B2A00 VIN READING.
B2A05 LEFT SPEAKER/AUDIO Ref. to TELEMATICS SYSTEM
CIRCUIT (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
Trouble Code (DTC)>DTC B2A05 LEFT SPEAKER/AUDIO
CIRCUIT.

Code Note
part
B2A06 RIGHT SPEAKER/AUDIO Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A06 RIGHT SPEAKER/AUDIO
CIRCUIT.
B2A07 BACKUP BATTERY CHARGE Ref. to TELEMATICS SYSTEM
SYSTEM PERFORMANCE (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
Trouble Code (DTC)>DTC B2A07 BACKUP BATTERY
CHARGE SYSTEM PERFORMANCE.
B2A08 SOS BUTTON CIRCUIT Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A08 SOS BUTTON CIRCUIT.
B2A0A RED LED CIRCUIT Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A0A RED LED CIRCUIT.
B2A0B GREEN LED CIRCUIT Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A0B GREEN LED CIRCUIT.
B2A0C DCM Internal fault Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A0C DCM INTERNAL FAULT.
B2A0D Airbag Signal Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A0D AIRBAG SIGNAL.
B2A0E MUTE LINE CIRCUIT Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A0E MUTE LINE CIRCUIT.
B2A0F BACKUP BATTERY Ref. to TELEMATICS SYSTEM
DEGRADATION (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
Trouble Code (DTC)>DTC B2A0F BACKUP BATTERY
DEGRADATION.
B2A10 Battery Voltage High Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A10 BATTERY VOLTAGE
HIGH.
B2A11 TEL Antenna Circuit 1 Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A11 TEL ANTENNA CIRCUIT
1.
B2A13 GNSS Antenna Circuit Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A13 GNSS ANTENNA
CIRCUIT.
Inspection steps:
COMMON(diag)>Clear memory.
2. Using the Subaru Select Monitor, read the DTC of [Telematics] to check that there is no DTC displayed.
Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>Diagnostic Trouble Code (DTC).
Note:
If the DTC is displayed on the screen, the trouble is still present. Perform the diagnosis for
the displayed DTCs. After solving the DTC, repeat from step 1).
4. Turn the ignition switch to ON, and wait for 5 seconds or more.
Ref. to AIR CONDITIONER(DIAGNOSTICS)>Diagnostic Trouble Code (DTC).
Note:
the displayed DTCs.
2. INSPECTION MODE 2
DTC Item Note
B2A04 MIC CIRCUIT Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A04 MIC CIRCUIT.
Inspection steps:
COMMON(diag)>Clear memory.
Note:
4. Close all doors. (The vehicle enters CAN sleep state.)
5. Wait for approx. 1 minute. After the indicator goes off, wait for another 1 minute. (DCM standby mode)
6. Turn the ignition switch to ON, and wait for 5 seconds or more.
Note:
TELEMATICS SYSTEM (DIAGNOSTICS) > Diagnostic Procedure for Subaru Select Monitor
Communication
INSPECTION
When communication with DCM is impossible

Detecting condition:
Defective harness connector
Power supply circuit malfunction
Defective DCM
Defective CAN communication circuit
Defective Subaru Select Monitor
Trouble symptom:
Communication is impossible between DCM and Subaru Select Monitor.
Wiring diagram:
Telematics Ref. to WIRING SYSTEM>Telematics System>WIRING DIAGRAM.
FB-47 MB-17 FB-44 MB-41

F/B FUSE NO. 19 M/B FUSE NO. 10 F/B FUSE NO. 8 M/B FUSE NO. 18 B129
(IG) (B) (IG) (B)
1 2 3 4 5 6 7 8 9
10 11 12 13 14 15 16 17 18 19 20
i288 A: i270
B129 i215
A10
8 7
16
A8 A: i270
1 2 3 4 5 6 7 8 9 10
14 A7
REF. TO CAN 11 12 13 14 15 16 17 18 19 20
6 COMMUNICATION A17
SYSTEM
4
REF. TO ENGINE A14
5 ELECTRICAL SYSTEM
i288
DATA LINK DCM
CONNECTOR 1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16
ET-10337
Caution:
After replacing DCM, it will be required to confirm the green LED blinking, and then to press
and hold the SOS button for two seconds to enter normal mode.
1. CHECK FUSE.

2. Check the fuse of the DCM.
Yes Go to 2.
No Replace the fuse. If the replaced fuse blows out easily, repair the ground short circuit
in harness between the fuse — DCM connector.
2. CHECK HARNESS (OPEN CIRCUIT).
1. Disconnect the DCM connector.

2. Turn the ignition switch to ON.
3. Using a tester, measure the voltage between DCM connector (harness side) and the chassis
ground.
Connector & terminal
(i270) No. 8 (+) — Chassis ground (−):
(i270) No. 10 (+) — Chassis ground (−):
Is the voltage 10 V or more?
Yes Go to 3.
No Repair the open circuit in the wiring harness between fuse and DCM connector.

2. Using a tester, measure the resistance between DCM connector (harness side) and the chassis
ground.
(i270) No. 14 — Chassis ground:
Is the resistance 1 Ω or less?
Yes Go to 4.
No Repair the open circuit in the wiring harness between fuse and DCM connector.
4. CHECK LAN SYSTEM.
Inspect LAN system. Ref. to LAN SYSTEM (DIAGNOSTICS)>Basic Diagnostic Procedure.
Yes Go to 5.
No Perform the inspection according to the diagnosis for LAN system.
5. CHECK TELEMATICS.
Communicate with [Telematics] using the Subaru Select Monitor.
Is communication possible?
Yes The circuit has returned to a normal condition at this time. Reproduce the failure, and
then perform the diagnosis again.
In this case, temporary poor contact of connector, temporary open or short circuit of
harness may be the cause.
No Replace the DCM. Ref. to ENTERTAINMENT & MONITORING>Data Communication

Module>REMOVAL.
TELEMATICS SYSTEM (DIAGNOSTICS) > Data Monitor

OPERATION
Note:
Refer to “COMMON (diag)”. Ref. to COMMON(diag)>Data Monitor.
For details on the data monitor, refer to the list. Ref. to TELEMATICS SYSTEM
(DIAGNOSTICS)>Data Monitor>LIST.
TELEMATICS SYSTEM (DIAGNOSTICS) > Data Monitor

LIST
Display Contents Standard/Unit Unit

Trip Count [count] Refer to “LAN SYSTEM (DIAGNOSTICS)”. time —
Count Ref. to LAN SYSTEM — —
Time Count (DIAGNOSTICS)>General ms —
[msec] Description>CAUTION > TIME STAMP.
Current GPS Data Current GPS information — —

Signal Strength Current signal strength — —
MSISDN Phone number of DCM built-in SIM — —
Power Source Operation power supply information (main DCM Currently Running —
Status battery or DCM built-in BUB) On BUB
DCM Currently Running
On VBATT
Subscription DCM mode information Factory Mode —
Status Comm Check
Unsubscribed
Subscribed
Battery Voltage Voltage information on main battery 0 — 18.5 V —
Stored VIN VIN information stored in DCM — —
Speaker Gain Speaker specification information (standard Standard Radio/2 —
Level or H/K) Speakers
Premium Radio/4
Speakers
GREEN LED GREEN LED voltage information 0 — 18.5 V —
Voltage
RED LED Voltage RED LED voltage information 0 — 18.5 V —
Left Speaker Left speaker connection status No Speaker Diagnostic —
Status Fault(Default)
Output Short to PVDD
Output Short to Ground
Open Load
Shorted Load
Fault Condition
Load Diagnostics
Speaker Muted
Speaker in Play Mode

Right Speaker Right speaker connection status No Speaker Diagnostic —
Status Fault(Default)
Output Short to PVDD
Output Short to Ground
Open Load
Shorted Load
Fault Condition
Load Diagnostics
Speaker Muted
Speaker in Play Mode
Vehicle State Reading out of vehicle state information for — —
Information(MSD sending (automatic emergency call)
of Automatic Call)
Reading
Information(MSD sending (manual emergency call)
of Manual Call)
Reading
Information(MSD sending (test mode)
of Test Mode)
Reading
Call Auto Answer Time needed for automatically answering — Minute
Time an incoming call (Min)
Post Test Time needed for sending and registering — Second
Registration Time the self test results (Sec)
Test Mode End Distance that the test mode is — Meter
Distance automatically terminated (m)
eCall Test Number Phone number for the eCall test — —
Int Mem Transmit Time for transmitting messages contained — Minute
Interval in the internal memory (Min)
Int Mem Transmit Number of times for transmitting messages — time
Attempts contained in the internal memory
Setting of Time setting for automatically terminating — Minute
automatic call the call (Min)
termination
counter
Vehicle State Maximum time for transmitting the vehicle — Second
Information(MSD) state information for sending (Sec)
Max Transmission
Time
eCall Auto Dial Ending time of network registration for — Minute
Attempts GSM and UMTS communication modules (Min)
eCall No Automatic trigger function setting for the — —
Automatic eCall
Triggering
eCall Dial Duration Total time of dialing when starting the — Minute
emergency call (Min)

eCall Auto Dial The number of dialing attempts when — time
Attempts starting the automatic emergency call
eCall Manual Dial Acceptance/rejection setting for the Manual — —
Cancel Call termination on the user side
eCall SMS Fallback Phone number for sending SMS — —
Phone Number
Test Registration Registration time — Minute
Period (Min)
Vehicle State Current status of transmitting the vehicle Minimum Set Of Data —
Information(MSD state information sent in Voice
of Current) Status Minimum Set Of Data
trying sent in SMS
Minimum Set Of Data
sent in SMS
Minimum Set Of Data
not sent
Vehicle State Status of transmitting the vehicle state Minimum Set Of Data —
Information(MSD information in automatic emergency call sent in Voice
of Automatic Minimum Set Of Data
eCall) Status trying sent in SMS
Minimum Set Of Data
sent in SMS
Minimum Set Of Data
not sent
Information(MSD information in manual emergency call sent in Voice
of Manual eCall) Minimum Set Of Data
Status trying sent in SMS
Minimum Set Of Data
sent in SMS
Minimum Set Of Data
not sent
Information(MSD information in test mode sent in Voice
of Test Mode) Minimum Set Of Data
Status trying sent in SMS
Minimum Set Of Data
sent in SMS
Minimum Set Of Data
not sent
ICCID Reading Reading out of ICCID — —
GNSS Data at GNSS data at eCall occurrence — —
Emergency (Auto/Manual)
Notification
Event:Latitude
GNSS Data at — —
Emergency
Notification
Event:Longitude

Emergency
Notification
Event:Heading
Emergency
Notification
Event:Speed
Timestamp at Time stamp at eCall occurrence — —
Notification
Event:Date
[Timestamp at — —
Emergency
Notification
Event:Time]
Call Type at Call type at eCall occurrence (Auto/Manual) — —
Emergency
Notification Event
Signal Strength at RSSI at eCall occurrence (Auto/Manual) — —
Emergency
Notification Event
Call Status at Call status at eCall occurrence — —
Notification Event
GNSS GNSS data in Automatic eCall — —
Data(Record1):Lat
itude
GNSS — —
Data(Record1):Lo
ngitude
GNSS — —
Data(Record1):He
ading
GNSS — —
Data(Record1):Sp
eed
Timestamp(Record Time stamp in Automatic eCall — —
1):Date
Timestamp(Record — —
1):Time
Call Type(Record1) Call type in Automatic eCall — —
Signal RSSI in Automatic eCall — —
Strength(Record1)
Call Call status in Automatic eCall — —
Status(Record1)

GNSS GNSS data in Manual eCall — —
Data(Record2):Lat
itude
GNSS — —
Data(Record2):Lo
ngitude
GNSS — —
Data(Record2):He
ading
GNSS — —
Data(Record2):Sp
eed
[Timestamp(Recor Time stamp in Manual eCall — —
d2):Date]
2):Time
Call Type(Record2) Call type in Manual eCall — —
Signal RSSI in Manual eCall — —
Strength(Record2)
Call Call status in Manual eCall — —
Status(Record2)
GNSS GNSS data in test mode — —
Data(Record3):Lat
itude
GNSS — —
Data(Record3):Lo
ngitude
GNSS — —
Data(Record3):He
ading
GNSS — —
Data(Record3):Sp
eed
Timestamp(Record Time stamp in test mode — —
3):Date
3):Time
Call Type(Record3) Call type in test mode — —
Signal RSSI in test mode — —
Strength(Record3)
Call Call status in test mode — —
Status(Record3)
TELEMATICS SYSTEM (DIAGNOSTICS) > Freeze Frame Data

OPERATION
Note:
Refer to “COMMON (diag)”. Ref. to COMMON(diag)>Freeze Frame Data.
For details on freeze frame data, refer to the list. Ref. to TELEMATICS SYSTEM
(DIAGNOSTICS)>Freeze Frame Data>LIST.
TELEMATICS SYSTEM (DIAGNOSTICS) > Freeze Frame Data

LIST
Display Contents Standard/Uni Note

t
Trip Count Refer to “LAN SYSTEM time —
(DIAGNOSTICS)”. Ref. to LAN
Count SYSTEM (DIAGNOSTICS)>General — —
Description>CAUTION > TIME
Time Count ms —
STAMP.
TELEMATICS SYSTEM (DIAGNOSTICS) > Active Test

OPERATION
1. On [Start] display, select [Diagnosis].

2. On [Vehicle selection] display, input the target vehicle information and select [OK].
3. On [Main Menu] display, select [Each System].
4. On [Select System] display, select [Telematics], and then select [Enter].
5. On [Select Function] display, select [Active Test].
Note:
For detailed operation procedures, refer to “Application help”.
TELEMATICS SYSTEM (DIAGNOSTICS) > Active Test

LIST
Active test items Contents Execution condition

GREEN LED Lighting Turn GREEN LED to ON/flashing/OFF. —
GREEN LED Flashing —
GREEN LED OFF —
RED LED Lighting Turn RED LED to ON/flashing/OFF. —
RED LED Flashing —
RED LED OFF —
Speaker ON Outputs to speaker. —
TELEMATICS SYSTEM (DIAGNOSTICS) > Diagnostic Trouble Code (DTC)

OPERATION
Note:
Refer to “COMMON (diag)”. Ref. to COMMON(diag)>Diagnostic Trouble Code (DTC).
For details on DTCs, refer to the list. Ref. to TELEMATICS SYSTEM
(DIAGNOSTICS)>Diagnostic Trouble Code (DTC)>LIST.
TELEMATICS SYSTEM (DIAGNOSTICS) > Diagnostic Trouble Code (DTC)

LIST

Code Reference
part
B2A00 VIN READING Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A00 VIN READING.
B2A04 MIC CIRCUIT Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A04 MIC CIRCUIT.
B2A05 LEFT SPEAKER/AUDIO Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A05 LEFT SPEAKER/AUDIO
CIRCUIT.
B2A06 RIGHT SPEAKER/AUDIO Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A06 RIGHT SPEAKER/AUDIO
CIRCUIT.
B2A07 BACKUP BATTERY CHARGE Ref. to TELEMATICS SYSTEM
SYSTEM PERFORMANCE (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
Trouble Code (DTC)>DTC B2A07 BACKUP BATTERY
CHARGE SYSTEM PERFORMANCE.
B2A08 SOS BUTTON CIRCUIT Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A08 SOS BUTTON CIRCUIT.
B2A0A RED LED CIRCUIT Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A0A RED LED CIRCUIT.
B2A0B GREEN LED CIRCUIT Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A0B GREEN LED CIRCUIT.
B2A0C DCM Internal fault Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A0C DCM INTERNAL FAULT.
B2A0D Airbag Signal Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A0D AIRBAG SIGNAL.
B2A0E MUTE LINE CIRCUIT Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A0E MUTE LINE CIRCUIT.

Code Reference
part
B2A0F BACKUP BATTERY Ref. to TELEMATICS SYSTEM
DEGRADATION (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
Trouble Code (DTC)>DTC B2A0F BACKUP BATTERY
DEGRADATION.
B2A10 Battery Voltage High Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A10 BATTERY VOLTAGE
HIGH.
B2A11 TEL Antenna Circuit 1 Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A11 TEL ANTENNA CIRCUIT
1.
B2A13 GNSS Antenna Circuit Ref. to TELEMATICS SYSTEM
Trouble Code (DTC)>DTC B2A13 GNSS ANTENNA
CIRCUIT.
U0073 CONTROL MODULE Ref. to TELEMATICS SYSTEM
COMMUNICATION BUS OFF (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
Trouble Code (DTC)>DTC U0073 CONTROL MODULE
COMMUNICATION BUS OFF.
U0074 Control Module Ref. to TELEMATICS SYSTEM
Communication Bus "BODY- (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
CAN" Off Trouble Code (DTC)>DTC U0074 CONTROL MODULE
COMMUNICATION BUS "BODY-CAN" OFF.
WITH ECM/PCM "A" (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
Trouble Code (DTC)>DTC U0100 LOST COMMUNICATION
WITH ECM/PCM "A".
WITH BODY CONTROL (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
MODULE Trouble Code (DTC)>DTC U0140 LOST COMMUNICATION
WITH BODY CONTROL MODULE.
WITH RESTRAINTS (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
CONTROL MODULE Trouble Code (DTC)>DTC U0151 LOST COMMUNICATION
WITH RESTRAINTS CONTROL MODULE.
WITH INSTRUMENT PANEL (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
CLUSTER (IPC) CONTROL Trouble Code (DTC)>DTC U0155 LOST COMMUNICATION
MODULE WITH INSTRUMENT PANEL CLUSTER (IPC) CONTROL
MODULE.
FROM ECM/PCM "A" (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
Trouble Code (DTC)>DTC U0401 INVALID DATA
RECEIVED FROM ECM/PCM "A".

Code Reference
part
FROM RESTRAINTS (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic
CONTROL MODULE Trouble Code (DTC)>DTC U0452 INVALID DATA
RECEIVED FROM RESTRAINTS CONTROL MODULE.
TELEMATICS SYSTEM (DIAGNOSTICS) > Diagnostic Procedure with Diagnostic Trouble Code
(DTC)
DTC B2A00 VIN READING
Diagnosis start condition:

When ignition switch is ON.
DTC detecting condition:
When ignition switch is ON, VIN information (CAN) sent from ECM cannot be read.
Trouble symptom:
Telematics function cannot be used.
RED LED illuminates.
Caution:
Before performing diagnosis, refer to “CAUTION” in “General Description”. Ref. to
TELEMATICS SYSTEM (DIAGNOSTICS)>General Description>CAUTION.
1. CHECK DTC.
Is DTC B2A00 displayed? (Current malfunction)
Yes Go to 2.
No Even if DTC is displayed, the circuit has returned to a normal condition at this time.
Reproduce the failure, and then perform the diagnosis again.
2. CHECK DTC.
Read the following DTCs using Subaru Select Monitor.
[Telematics] Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>Diagnostic Trouble Code (DTC).

[Engine Control System] Ref. to ENGINE (DIAGNOSTICS)(H4DO 2.0)>Diagnostic Trouble Code
(DTC). Ref. to ENGINE (DIAGNOSTICS)(H4DO 1.6)>Diagnostic Trouble Code (DTC).
Is DTC U∗∗∗∗ displayed? (Current malfunction)
Yes Perform the diagnosis for LAN system. Ref. to LAN SYSTEM (DIAGNOSTICS)>Basic
Diagnostic Procedure.
No Go to 3.
3. CHECK DATA MONITOR.
Confirm VIN information from the engine OBD mode. Ref. to ENGINE (DIAGNOSTICS)(H4DO
2.0)>General Scan Tool>OPERATION > MODE $09 (REQUEST VEHICLE INFORMATION). Ref. to
ENGINE (DIAGNOSTICS)(H4DO 1.6)>General Scan Tool>OPERATION > MODE $09 (REQUEST
VEHICLE INFORMATION).
Is VIN information displayed?
Yes Replace the DCM. Ref. to ENTERTAINMENT & MONITORING>Data Communication

Module.
No Replace the ECM. Ref. to FUEL INJECTION (FUEL SYSTEMS)(H4DO)>Engine

Control Module (ECM).
(DTC)
DTC B2A04 MIC CIRCUIT

When ACC is ON.
Any of the followings continues for 1 second or more.
MIC impedance is more than 10 kΩ. (Detached MIC, etc.)
MIC impedance is less than 10 Ω. (Short-circuited MIC, etc.)
Trouble symptom:
Call function cannot be used.
Wiring diagram:
DCM
B: i271
AD22
B8
B6
B7
B14
1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16
2
i276
B: i271
AD22
1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16
AD24
10
R468
R405
1 2 3 4 5 6 7
8 9 10 11 12 13 14 15 16
R405
16
5
R407 R468
1 2 3 4 5
6 7 8 9 10 11 12 13 14 15 16
OVERHEAD
CONSOLEA
(MICROPHONE)
ET-10359
Caution:
1. CHECK DTC.
Yes Go to 2.

2. Disconnect the microphone connector.
4. Measure the resistance between microphone connector and DCM connector.
(R405) No. 5 — (i271) No. 8:
(R405) No. 16 — (i271) No. 14:
(R405) No. 7 — (i271) No. 6:
Yes Go to 3.
No Repair or replace the open circuit of harness.
3. CHECK HARNESS (GROUND SHORT CIRCUIT).
Measure the resistance between DCM connector and chassis ground.

Is the resistance 1 MΩ or more?
Yes Go to 4.
No Repair or replace the short circuit of the harness.
4. CHECK THE CONNECTOR (SHORT CIRCUIT TO POWER SUPPLY).
Measure the voltage between DCM connector and chassis ground.

(i271) No. 8(+) — Chassis ground (−):
Is the voltage less than 1 V?
Yes Go to 5.
5. CHECK MICROPHONE.
Confirm the microphone voice input.

Module.
No Replace the microphone. Ref. to ENTERTAINMENT & MONITORING>Microphone.
(DTC)
DTC B2A05 LEFT SPEAKER/AUDIO CIRCUIT

When ACC is ON.

Speaker impedance is more than 10 kΩ for 100 mS. (Detached speaker connection, etc.)
Trouble symptom:
Wiring diagram:
DCM
B: i271
B: i271
1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16
B2
B4
B10
B12
D2
D12
1
2
i101 i76
5
6
5
D84 D83
D83
D84
1 2 3 4
5 6 7 8 9
10 11 12 13 14
15 16 17 18 19 20 21 22 23
24 25 26 27 28 29 30 31 32 33 34
35 36 37 38 39 40
1
2
1
41 42 43 44 45 46
FRONT DOOR FRONT DOOR

SPEAKER LH SPEAKER RH
D2 D12
ET-10360
Caution:
1. CHECK DTC.
Yes Go to 2.
2. PERFORM ACTIVE TEST.
Using the Subaru Select Monitor, check the following items in the [Active Test] of [Telematics].
Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>Active Test.
[Speaker ON]
Does it sound?
Yes Even if DTC is displayed, the circuit has returned to a normal condition at this time.
No Go to 3.

2. Disconnect the speaker connector.
4. Measure the resistance between speaker connector and DCM connector.
(i271) No. 2 — (D2) No. 2:
(i271) No. 10 — (D2) No. 1:
Yes Go to 4.

Yes Go to 5.

Yes Go to 6.
6. CHECK THE SPEAKER.
Check the speaker unit. Ref. to ENTERTAINMENT & MONITORING>Front Speaker.

Module.
No Replace the speaker. Ref. to ENTERTAINMENT & MONITORING>Front Speaker.
(DTC)
DTC B2A06 RIGHT SPEAKER/AUDIO CIRCUIT

When ACC is ON.
Speaker impedance is more than 10 kΩ for 100 ms. (Detached speaker connection, etc.)
Trouble symptom:
Wiring diagram:
DCM
B: i271
B: i271
1 2 3 4 5 6 7 8
B2 9 10 11 12 13 14 15 16
B4
B10
B12
D2
D12
1
2
i101 i76
5
6
5
D84 D83
D83
D84
1 2 3 4
5 6 7 8 9
10 11 12 13 14
15 16 17 18 19 20 21 22 23
24 25 26 27 28 29 30 31 32 33 34
35 36 37 38 39 40
1
2
1
41 42 43 44 45 46
FRONT DOOR FRONT DOOR

SPEAKER LH SPEAKER RH
D2 D12
ET-10360
Caution:
1. CHECK DTC.
Yes Go to 2.
[Speaker ON]
Does it sound?
No Go to 3.

2. Disconnect the speaker connector.
4. Measure the resistance between speaker connector and DCM connector.
(i271) No. 4 — (D12) No. 2:
(i271) No. 12 — (D12) No. 1:
Yes Go to 4.

Yes Go to 5.

Yes Go to 6.
Check the speaker unit. Ref. to ENTERTAINMENT & MONITORING>Front Speaker.

Module.
No Replace the speaker. Ref. to ENTERTAINMENT & MONITORING>Front Speaker.
(DTC)
DTC B2A07 BACKUP BATTERY CHARGE SYSTEM PERFORMANCE

Backup battery is disconnected for at least 5 seconds when the ignition switch is turned ON. (Detached
backup battery connection, etc.)
Trouble symptom:
ACN/SOS function cannot be used when the main battery is disconnected.
Caution:
1. CHECK DTC.
Yes Go to 2.
2. CHECK THE BACKUP BATTERY.
1. Remove the DCM. Ref. to ENTERTAINMENT & MONITORING>Data Communication Module.

2. Remove the backup battery cover.
3. Disconnect the backup battery connector.
4. Measure the backup battery voltage.
Is the voltage 2.0 V or more?

Module.
No Replace the backup battery. Ref. to ENTERTAINMENT & MONITORING>Data

Communication Module.
(DTC)
DTC B2A08 SOS BUTTON CIRCUIT


The following conditions occur for at least 50 ms.
SOS button impedance is more than 10 kΩ.
SOS button is stuck for at least 60 seconds.
Trouble symptom:
SOS function cannot be used.
Wiring diagram:
AD22
1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16
TELEMATICS BUTTON
i276 AD22 AD24 R468

SOS R463
A5 6
15 15
1 2 3 4
DCM 5 6 7 8
A3 4
A: i270 8 5
GREEN LED
A13 7
16 16 R468
RED LED 1 2 3 4 5
* 1
5 14
1
6 7 8 9 10 11 12 13 14 15 16
J/C
i82
*1 R463
i82
1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16
A: i270
* 1 : TERMINAL No. OPTIONAL ARRANGEMENT
1 2 3 4 5 6 7 8 9 10
11 12 13 14 15 16 17 18 19 20
ET-10356
Caution:
1. CHECK DTC.
Yes Go to 2.

2. Disconnect the telematics button connector.
4. Measure the resistance between telematics button connector and DCM connector.
(i270) No. 5 — (R463) No. 6:
(R463) No. 14 — Chassis ground:
Yes Go to 3.

Yes Go to 4.

(R463) No. 1(+) — Chassis ground (−):
Yes Go to 5.
5. CHECK THE SOS BUTTON UNIT.
Measure the resistance of the SOS button unit.

Terminals
No. 6 — No. 1:
Is the resistance 1 Ω or less when SOS button is ON, and 1.6 (±5%) kΩ or more when SOS button
is OFF?

Module.
No Replace the telematics button. Ref. to ENTERTAINMENT & MONITORING>Switches

and Harness.
(DTC)
DTC B2A0A RED LED CIRCUIT

When ACC is ON.
Current in LED is less than 1 mA. (Improper LED connection, etc.)
Current in LED is more than 200 mA. (Short-circuited LED, etc.)
Trouble symptom:
LED does not illuminate.
Wiring diagram:
AD22
1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16
TELEMATICS BUTTON
i276 AD22 AD24 R468

SOS R463
A5 6
15 15
1 2 3 4
DCM 5 6 7 8
A3 4
A: i270 8 5
GREEN LED
A13 7
16 16 R468
RED LED 1 2 3 4 5
* 1
5 14
1
6 7 8 9 10 11 12 13 14 15 16
J/C
i82
*1 R463
i82
1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16
A: i270
1 2 3 4 5 6 7 8 9 10
11 12 13 14 15 16 17 18 19 20
ET-10356
Caution:
1. CHECK DTC.
Is DTC B2A0A displayed? (Current malfunction)
Yes Go to 2.
RED LED Lighting
Does the LED light illuminate?
No Go to 3.

(i270) No. 13 — (R463) No. 7:
Yes Go to 4.

Yes Go to 5.

Yes Go to 6.
6. CHECK THE TELEMATICS BUTTON (LED) UNIT.
Measure the resistance of the telematics button (LED) unit.

Terminals
No. 7 — No. 1:
Is there continuity?

Module.

and Harness.
(DTC)
DTC B2A0B GREEN LED CIRCUIT

When ACC is ON.
Current in LED is less than 1 mA. (Improper LED connection, etc.)
Current in LED is more than 200 mA. (Short-circuited LED, etc.)
Trouble symptom:
Wiring diagram:
AD22
1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16
TELEMATICS BUTTON
i276 AD22 AD24 R468

SOS R463
A5 6
15 15
1 2 3 4
DCM 5 6 7 8
A3 4
A: i270 8 5
GREEN LED
A13 7
16 16 R468
RED LED 1 2 3 4 5
* 1
5 14
1
6 7 8 9 10 11 12 13 14 15 16
J/C
i82
*1 R463
i82
1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16
A: i270
1 2 3 4 5 6 7 8 9 10
11 12 13 14 15 16 17 18 19 20
ET-10356
Caution:
1. CHECK DTC.
Is DTC B2A0B displayed? (Current malfunction)
Yes Go to 2.
[GREEN LED Lighting]
Does the LED light illuminate?
No Go to 3.

(i270) No. 3 — (R463) No. 4:
Yes Go to 4.

Yes Go to 5.

Yes Go to 6.
6. CHECK THE TELEMATICS BUTTON (LED) UNIT.
Measure the resistance of the telematics button (LED) unit.

Terminals
No. 4 — No. 1:

Module.

and Harness.
(DTC)
DTC B2A0C DCM INTERNAL FAULT

Main microcomputer and communication circuit IC cannot communicate. (Defective IPC)
SIM (communication chip) cannot be read. (Defective SIM)
Trouble symptom:
Caution:
1. CHECK DTC.
Is DTC B2A0C displayed? (Current malfunction)

Module.
(DTC)
DTC B2A0D AIRBAG SIGNAL

Either the regular signal or collision detection signal cannot be detected from the airbag CM for at least 30
seconds.
Trouble symptom:
ACN function does not operate.
Wiring diagram:
A: AB6
DCM
A18 A24
2
i43 AB1 AIRBAG CM

A: i270
A: i270 AB1 A: AB6
1 2 3 4 5 6 7 8 9 10 1 2 3 4 1 2 3 4 5 6 7 8 9 10
11 12 13 14 15 16 17 18 19 20
11 12 13 14 15 16 17 18 19 20
21 22 23 24 25 26 27 28 29 30
ET-10357
Caution:
1. CHECK DTC.
Is DTC B2A0D displayed? (Current malfunction)
Yes Go to 2.
2. CHECK DTC.
Read the DTC of [Airbag] using the Subaru Select Monitor. Ref. to
AIRBAG(DIAGNOSTICS)>Diagnostic Trouble Code (DTC).
Yes Perform the diagnosis for the displayed DTCs of airbag. Ref. to
AIRBAG(DIAGNOSTICS)>Diagnostic Trouble Code (DTC)>LIST.
No Go to 3.

2. Disconnect the airbag CM connector.
4. Measure the resistance between airbag CM connector and DCM connector.
Caution:
To measure the voltage and resistance of airbag system component, be sure to use
the specified test harness. Ref. to AIRBAG(DIAGNOSTICS)>General
Description>PREPARATION TOOL.
(i270) No. 18 — (AB6) No. 24:
Yes Go to 4.

Yes Go to 5.


Module.
(DTC)
DTC B2A0E MUTE LINE CIRCUIT

Any of the following conditions occurs continuously for five seconds or more after the ignition switch is
turned to ON when DCM does not mute the audio or navigation system.
Current in the mute line is less than 1 mA. (Improper line connection, etc.)
Current exceeds 50 mA. (Short-circuited line, etc.)
Trouble symptom:
The mute function of audio or navigation system does not operate.
Wiring diagram:
C: i87
DCM
A19 C24
A: AUDIO OR NAVIGATION
i270
A: i270 C: i87
1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 11 12 13 14
11 12 13 14 15 16 17 18 19 20 15 16 17 18 19 20 21 22 23 24 25 26 27 28
ET-10358
Caution:
1. CHECK DTC.
Is DTC B2A0E displayed? (Current malfunction)
Yes Go to 2.

2. Disconnect the audio or navigation connector.
4. Measure the resistance between audio or navigation connector and DCM connector.
(i270) No. 19 — (i87) No. 24:
Yes Go to 3.

Yes Go to 4.


Module.
(DTC)
DTC B2A0F BACKUP BATTERY DEGRADATION

Backup battery voltage of charger is low.
Charging attempt of 2 V or more fails after the backup battery has been charged for 1 hour continuously.
Full charging is not achieved after the backup battery is charged for 7 hours in total (not continuously).
Trouble symptom:
Caution:
1. CHECK DTC.
Is DTC B2A0F displayed? (Current malfunction)
Yes Go to 2.
2. CHECK THE BACKUP BATTERY.
Check the backup battery unit. Ref. to ENTERTAINMENT & MONITORING>Data Communication
Module.

Module.
No Replace the backup battery. Ref. to ENTERTAINMENT & MONITORING>Data

Communication Module.
(DTC)
DTC B2A10 BATTERY VOLTAGE HIGH

DCM battery power supply input of 16 V or more continues for 5 seconds.
Trouble symptom:
Caution:
1. CHECK DTC.
Yes Go to 2.
2. CHECK DATA MONITOR.
Using the Subaru Select Monitor, check the following items in the [Data monitor] of [Telematics].
Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>Data Monitor.
[Battery voltage]
Is the [Battery voltage] OK?

Module.
No Go to 3.
3. CHECK BATTERY.
Check the battery unit. Ref. to STARTING/CHARGING SYSTEMS(H4DO)>Battery>INSPECTION.

Module.
No Replace the battery. Ref. to STARTING/CHARGING SYSTEMS(H4DO)>Battery.
(DTC)
DTC B2A11 TEL ANTENNA CIRCUIT 1

Any of the followings continues for 5 seconds or more.
TEL antenna impedance is more than 1 MΩ. (Detached antenna, etc.)
TEL antenna impedance is less than 1 kΩ. (Short-circuited antenna, etc.)
Trouble symptom:
Caution:
1. CHECK DTC.
Yes Go to 2.
2. CHECK ANTENNA.
Visually check the telematics antenna. Ref. to ENTERTAINMENT & MONITORING>Antenna.

Module.
No Replace the telematics antenna. Ref. to ENTERTAINMENT &

MONITORING>Antenna.
(DTC)
DTC B2A13 GNSS ANTENNA CIRCUIT

Any of the followings continues for 5 seconds or more.
GNSS antenna impedance is more than 1 MΩ. (Detached antenna, etc.)
GNSS antenna impedance is less than 10 Ω. (Short-circuited antenna, etc.)
Trouble symptom:
Caution:
1. CHECK DTC.
Yes Go to 2.
2. CHECK GNSS ANTENNA.
Visually check the GNSS antenna. Ref. to ENTERTAINMENT & MONITORING>Antenna.

Module.
No Replace the GNSS antenna. Ref. to ENTERTAINMENT & MONITORING>Antenna.
(DTC)
DTC U0073 CONTROL MODULE COMMUNICATION BUS OFF
Detected when CAN line abnormality is detected.

Note:
Perform the diagnosis for LAN system. Ref. to LAN SYSTEM (DIAGNOSTICS)>Basic
Diagnostic Procedure>PROCEDURE.
(DTC)
DTC U0074 CONTROL MODULE COMMUNICATION BUS "BODY-CAN" OFF
Detected when CAN line abnormality is detected.

Note:
(DTC)
DTC U0100 LOST COMMUNICATION WITH ECM/PCM "A"
Detected when CAN data from ECM does not arrive.

Note:
(DTC)
DTC U0140 LOST COMMUNICATION WITH BODY CONTROL MODULE
Detected when CAN data is not received from body integrated unit.
Note:
(DTC)
DTC U0151 LOST COMMUNICATION WITH RESTRAINTS CONTROL MODULE
Detected when CAN data is not received from airbag CM.

Note:
(DTC)
DTC U0155 LOST COMMUNICATION WITH INSTRUMENT PANEL CLUSTER (IPC) CONTROL
MODULE
Detected when CAN data from combination meter does not arrive.
Note:
(DTC)
DTC U0401 INVALID DATA RECEIVED FROM ECM/PCM "A"
Detected when CAN data from ECM is abnormal.

Note:
(DTC)
DTC U0452 INVALID DATA RECEIVED FROM RESTRAINTS CONTROL MODULE
Detected when CAN data from airbag CM is abnormal.

Note:
TELEMATICS SYSTEM (DIAGNOSTICS) > Diagnostics with Phenomenon

LIST
No. Symptoms Reference

The system does not notify the Telematics Ref. to TELEMATICS SYSTEM
Service Provider Center automatically after (DIAGNOSTICS)>Diagnostics with
collision. Phenomenon>INSPECTION > THE SYSTEM
1
DOES NOT NOTIFY THE TELEMATICS SERVICE
PROVIDER CENTER AUTOMATICALLY AFTER
COLLISION.
The system does not notify the center even if Ref. to TELEMATICS SYSTEM
the SOS button is pressed. (DIAGNOSTICS)>Diagnostics with
2 Phenomenon>INSPECTION > THE SYSTEM
DOES NOT NOTIFY THE CENTER EVEN IF THE
SOS BUTTON IS PRESSED.
The system places an SOS call unintentionally Ref. to TELEMATICS SYSTEM
during driving. (DIAGNOSTICS)>Diagnostics with
3 Phenomenon>INSPECTION > THE SYSTEM
PLACES AN SOS CALL UNINTENTIONALLY
DURING DRIVING.
The LED does not display the status. (LED Ref. to TELEMATICS SYSTEM
malfunction) (DIAGNOSTICS)>Diagnostics with
4 Phenomenon>INSPECTION > THE LED DOES
NOT DISPLAY THE STATUS. (LED
MALFUNCTION).
Phone conversation is not possible. (The Ref. to TELEMATICS SYSTEM
microphone does not respond to a voice. No (DIAGNOSTICS)>Diagnostics with
sound is heard from the speaker.) Phenomenon>INSPECTION > PHONE
5 CONVERSATION IS NOT POSSIBLE. (THE
MICROPHONE DOES NOT RESPOND TO A
VOICE. NO SOUND IS HEARD FROM THE
SPEAKER.).
TELEMATICS SYSTEM (DIAGNOSTICS) > Diagnostics with Phenomenon

INSPECTION
1. THE SYSTEM DOES NOT NOTIFY THE TELEMATICS SERVICE PROVIDER

CENTER AUTOMATICALLY AFTER COLLISION
Probable cause:
Airbag CM malfunction, different mode status, out of service area, DCM malfunction, antenna malfunction,
server side malfunction
Caution:
Note:
Perform the diagnostics for “Phone conversation is not possible. (The microphone does not
respond to a voice. No sound is heard from the speaker.)”. Ref. to TELEMATICS SYSTEM
(DIAGNOSTICS)>Diagnostics with Phenomenon>INSPECTION > PHONE CONVERSATION IS
NOT POSSIBLE. (THE MICROPHONE DOES NOT RESPOND TO A VOICE. NO SOUND IS HEARD
FROM THE SPEAKER.).
no
1. CHECK
COLLISION TYPE. Go to 4.
yes
no Perform the
2. CHECK AIRBAG instructed
WARNING LIGHT. procedures.
yes
yes
Go to 7.
3. CHECK DTCS.
no Perform the
instructed
procedures.
4. CHECK yes
COLLISION
Go to 7.
DETECTION
SIGNAL
no
RECEPTION
STATUS (CHECK Go to 5.
DATA MONITOR).
yes Perform the

instructed
procedures.
5. CHECK DTCS.
no
Go to 6.
yes Perform the

instructed
procedures.
6. CHECK AIRBAG
WARNING LIGHT. no Perform the
instructed
procedures.
7. CHECK MODE no Perform the

STATUS (CHECK instructed
DATA MONITOR). procedures.
yes
yes Perform the

instructed
procedures.
8. CHECK DTCS.
no
Go to 9.
9. CHECK THE yes

RECEIVED SIGNAL
Go to 11.
STRENGTH AT THE
TIME OF THE
no
ACCIDENT (CHECK
THE DATA Go to 10.
MONITOR).
10. CHECK no Perform the

SPECIFIED AREA instructed
(CHECK DATA procedures.
MONITOR).
yes
11. CHECK THE no Perform the

COMMUNICATION instructed
STATUS AT THE procedures.
TIME OF THE
ACCIDENT (CHECK
THE DATA
MONITOR).
yes
yes Perform the

12. CHECK THE instructed
TIME OF THE procedures.
ACCIDENT (CHECK
THE DATA no Perform the
MONITOR). instructed
procedures.
1. CHECK COLLISION TYPE.
Check the type of collision of the vehicle.
Is it a frontal collision, or a side collision, or a rollover?
Yes Go to 2.
No For rear collision, Go to 4.
2. CHECK AIRBAG WARNING LIGHT.
Check the airbag warning light.
Does the airbag warning light illuminate at all times?
Yes Go to 3.
No There is no malfunction in the airbag system. Since the airbag CM does not transmit
the collision detection signal in the event of a minor collision, it is normal that the
automatic notification function does not work.
3. CHECK DTCS.
Read the DTC of [Airbag] using the Subaru Select Monitor. Ref. to
AIRBAG(DIAGNOSTICS)>Diagnostic Trouble Code (DTC).
Is any of the DTC [Front Impact Deployment], [Side Impact Deployment], or [Rollover Ignition]
displayed?
Yes There is no malfunction in the airbag system. Go to 7.
No Perform the diagnosis for the airbag system. Ref. to AIRBAG(DIAGNOSTICS)>Basic

4. CHECK COLLISION DETECTION SIGNAL RECEPTION STATUS (CHECK

DATA MONITOR).
[Timestamp at Emergency Notification Event:Date]

[Timestamp at Emergency Notification Event:Time]
Is a time stamp recorded?
Yes Go to 7. (Rear collision detection was activated)
No Go to 5.
5. CHECK DTCS.
Yes Perform the diagnosis for the displayed DTCs.
No Go to 6.
6. CHECK AIRBAG WARNING LIGHT.
Check the airbag warning light.
Does the airbag warning light illuminate at all times?
Yes Perform the diagnosis for the airbag system. Ref. to AIRBAG(DIAGNOSTICS)>Basic
No There is no malfunction in the airbag system. Since the airbag CM does not transmit
the collision detection signal in the event of a minor collision, it is normal that the
automatic notification function does not work.
7. CHECK MODE STATUS (CHECK DATA MONITOR).
[Subscription Status]
Is the data [NORMAL MODE]?
Yes Go to 8.
Note:
If step 4 is in progress, Go to 9.
No This is not a malfunction because the function is limited in other than normal mode.
Press and hold the SOS button for two seconds to enter normal mode.
8. CHECK DTCS.
No Go to 9.
9. CHECK THE RECEIVED SIGNAL STRENGTH AT THE TIME OF THE

ACCIDENT (CHECK THE DATA MONITOR).
[Signal Strength at Emergency Notification Event]
Is the data 26% or more?
Yes Go to 11.
No Go to 10.
10. CHECK SPECIFIED AREA (CHECK DATA MONITOR).
1. Check whether the collision occurred within the specified area.

2. Using the Subaru Select Monitor, check the following items in the [Data monitor] of [Telematics].
[GNSS Data at Emergency Notification Event:Latitude]

[GNSS Data at Emergency Notification Event:Longitude]
Is the displayed positional data located within the specified area? (For the specified area, refer to the
coverage area of GLONASS UNION. The system operates only on 2G and 3G technology.)
Yes Go to 11.
No The collision occurred outside the specified area.
11. CHECK THE COMMUNICATION STATUS AT THE TIME OF THE

ACCIDENT (CHECK THE DATA MONITOR).
[Call Status at Emergency Notification Event]
If the data shows [Call Started] or [Call Connected]; Go to A.

If the data shows [Call Not Started]; Go to B.
If the data shows [No Network Service]; Go to C.
If the data shows [Call Ended by Exhausted Retry]; Go to D.
Yes A: Go to 12.
B: Replace the DCM.
C: Replace the antenna. Ref. to ENTERTAINMENT & MONITORING>Antenna.
D: The connection ended due to a server-side reason; therefore, there is no failure on
the vehicle.
No —
12. CHECK THE TIME OF THE ACCIDENT (CHECK THE DATA MONITOR).

Note:
The time stamp is displayed in the Coordinated Universal Time (UTC), which is different
from actual time at each location. Therefore, time difference needs to be corrected for
use.
Example: [12/22 01:30 in UTC time] is corrected as [12/22 04:30 in Moscow time].
Does the time of the accident match with the data?
Yes Replace the antenna. Ref. to ENTERTAINMENT & MONITORING>Antenna.

Module.
2. THE SYSTEM DOES NOT NOTIFY THE CENTER EVEN IF THE SOS BUTTON IS
PRESSED
Probable cause:
Telematics antenna malfunction, DCM malfunction, out of service area, server side malfunction, SOS button
malfunction.
Caution:
Note:
Perform the diagnostics for “Phone conversation is not possible. (The microphone does not
respond to a voice. No sound is heard from the speaker.)”. Ref. to TELEMATICS SYSTEM
(DIAGNOSTICS)>Diagnostics with Phenomenon>INSPECTION > PHONE CONVERSATION IS
NOT POSSIBLE. (THE MICROPHONE DOES NOT RESPOND TO A VOICE. NO SOUND IS HEARD
FROM THE SPEAKER.).
1. CHECK MODE no Perform the

STATUS (CHECK instructed
DATA MONITOR). procedures.
yes
yes Perform the

instructed
procedures.
2. CHECK DTCS.
no
Go to 3.
3. CHECK THE yes

RECEIVED SIGNAL
Go to 5.
STRENGTH WHEN
THE SOS BUTTON
no
WAS PRESSED
(CHECK THE DATA Go to 4.
MONITOR).
4. CHECK no Perform the

SPECIFIED AREA instructed
(CHECK DATA procedures.
MONITOR).
yes

COMMUNICATION instructed
STATUS OF WHEN procedures.
THE SOS BUTTON
WAS PRESSED
(CHECK THE DATA
MONITOR).
yes

TIME OF WHEN instructed
THE SOS BUTTON procedures.
WAS PRESSED
(CHECK THE DATA
MONITOR).
yes
yes Perform the

instructed
procedures.
7. CHECK THE SOS
BUTTON. no Perform the
instructed
procedures.
1. CHECK MODE STATUS (CHECK DATA MONITOR).
[Subscription Status]
Is the data [NORMAL MODE]?
Yes Go to 2.
No This is not a malfunction because the function is limited in other than normal mode.
Press and hold the SOS button for two seconds to enter normal mode.
2. CHECK DTCS.
No Go to 3.
3. CHECK THE RECEIVED SIGNAL STRENGTH WHEN THE SOS BUTTON

WAS PRESSED (CHECK THE DATA MONITOR).
[Signal Strength at Emergency Notification Event]
Is the data 26% or more?
Yes Go to 5.
No Go to 4.
4. CHECK SPECIFIED AREA (CHECK DATA MONITOR).
1. Check whether the SOS button was pressed within the specified area.
2. Using the Subaru Select Monitor, check the following items in the [Data monitor] of [Telematics].
[GNSS Data at Emergency Notification Event:Latitude]

[GNSS Data at Emergency Notification Event:Longitude]
Is the displayed positional data located within the specified area? (For the specified area, refer to the
coverage area of GLONASS UNION. The system operates only on 2G and 3G technology.)
Yes Go to 5.
No The SOS button was pressed outside the specified area.
5. CHECK THE COMMUNICATION STATUS OF WHEN THE SOS BUTTON

WAS PRESSED (CHECK THE DATA MONITOR).
[Call Status at Emergency Notification Event]
If the data shows [Call Started] or [Call Connected]; Go to A.

If the data shows [Call Not Started]; Go to B.
If the data shows [No Network Service]; Go to C.
If the data shows [Call Ended by Exhausted Retry]; Go to D.
Yes A: Go to 6.
B: Go to 7.
C: Replace the antenna. Ref. to ENTERTAINMENT & MONITORING>Antenna.
D: The connection ended due to a server-side reason; therefore, there is no failure on
the vehicle.
No —
6. CHECK THE TIME OF WHEN THE SOS BUTTON WAS PRESSED (CHECK
THE DATA MONITOR).

Note:
The time stamp is displayed in the Coordinated Universal Time (UTC), which is different
from actual time at each location. Therefore, time difference needs to be corrected for
use.
Example: [12/22 01:30 in UTC time] is corrected as [12/22 04:30 in Moscow time].
Does the time of the SOS button operation match with the data?
Yes Go to 7.
No Replace the DCM.
7. CHECK THE SOS BUTTON.
Check the SOS button. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>Diagnostic Procedure with
Diagnostic Trouble Code (DTC)>DTC B2A08 SOS BUTTON CIRCUIT.

Module.
No Replace the SOS button. Ref. to ENTERTAINMENT & MONITORING>Switches and

Harness.
3. THE SYSTEM PLACES AN SOS CALL UNINTENTIONALLY DURING DRIVING

Probable cause:
DCM malfunction, SOS button malfunction
Caution:
yes Perform the

instructed
procedures.
1. CHECK DTCS.
no Perform the
instructed
procedures.
1. CHECK DTCS.
No Check the SOS button. Ref. to ENTERTAINMENT & MONITORING>Switches and

Harness.
4. THE LED DOES NOT DISPLAY THE STATUS. (LED MALFUNCTION)

Probable cause:
DCM malfunction, telematics button malfunction
Wiring diagram:
AD22
1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16
TELEMATICS BUTTON
i276 AD22 AD24 R468

SOS R463
A5 6
15 15
1 2 3 4
DCM 5 6 7 8
A3 4
A: i270 8 5
GREEN LED
A13 7
16 16 R468
RED LED 1 2 3 4 5
* 1
5 14
1
6 7 8 9 10 11 12 13 14 15 16
J/C
i82
*1 R463
i82
1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16
A: i270
1 2 3 4 5 6 7 8 9 10
11 12 13 14 15 16 17 18 19 20
ET-10356
Caution:
yes Perform the

instructed
procedures.
1. CHECK THE
LED.
no
Go to 2.
yes Perform the

instructed
procedures.
2. CHECK DTCS.
no
Go to 3.
3. CHECK THE LED no

ILLUMINATION
Go to 5.
CONDITION.
yes
yes Perform the

instructed
procedures.
4. CHECK THE
LED. no Perform the
instructed
procedures.
yes Perform the

instructed
procedures.
5. CHECK THE
LED. no Perform the
instructed
procedures.
1. CHECK THE LED.

2. Check the LED condition.
Does the RED LED go off and the GREEN LED illuminate?
Note:
In this case, temporary poor contact of connector, temporary open or short
circuit of harness may be the cause.
No Go to 2.
2. CHECK DTCS.
Is DTC B2A0A or B2A0B displayed? (Current malfunction)
Yes Perform the diagnosis for the displayed DTC B2A0A or B2A0B. Ref. to TELEMATICS
SYSTEM (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic Trouble Code
(DTC)>DTC B2A0A RED LED CIRCUIT. Ref. to TELEMATICS SYSTEM
(DIAGNOSTICS)>Diagnostic Procedure with Diagnostic Trouble Code (DTC)>DTC
B2A0B GREEN LED CIRCUIT.
No Go to 3.
3. CHECK THE LED ILLUMINATION CONDITION.
[RED LED Lighting]
[GREEN LED Lighting]
Is the LED turned on or off?
Yes Go to 4.
No Go to 5.
4. CHECK THE LED.

2. Check the LED condition.
Does the RED LED go off and the GREEN LED illuminate?
Note:

Module.
5. CHECK THE LED.
Measure the continuity of the telematics button (LED) unit.

Terminals
No. 7 — No. 1:
No. 4 — No. 1:

Module.

and Harness.
5. PHONE CONVERSATION IS NOT POSSIBLE. (THE MICROPHONE DOES NOT

RESPOND TO A VOICE. NO SOUND IS HEARD FROM THE SPEAKER.)
Probable cause:
Microphone malfunction, speaker malfunction, DCM malfunction
Caution:
yes Perform the

instructed
procedures.
1. CHECK DTCS.
no
Go to 2.
2. CHECK THE no
SPEAKER
Go to 4.
OPERATION.
yes
no Perform the
3. CHECK instructed
MICROPHONE. procedures.
yes
no Perform the
4. CHECK THE instructed
SPEAKER. procedures.
yes
yes Perform the

instructed
procedures.
5. CHECK THE
TELEPHONE CALL. no Perform the
instructed
procedures.
1. CHECK DTCS.
Is DTC B2A04, B2A05 or B2A06 displayed?
Yes Perform the diagnosis for the displayed DTC B2A04, B2A05 or B2A06. Ref. to
TELEMATICS SYSTEM (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic Trouble
Code (DTC)>DTC B2A04 MIC CIRCUIT. Ref. to TELEMATICS SYSTEM
(DIAGNOSTICS)>Diagnostic Procedure with Diagnostic Trouble Code (DTC)>DTC B2A05
LEFT SPEAKER/AUDIO CIRCUIT. Ref. to TELEMATICS SYSTEM
(DIAGNOSTICS)>Diagnostic Procedure with Diagnostic Trouble Code (DTC)>DTC B2A06
RIGHT SPEAKER/AUDIO CIRCUIT.
No Go to 2.
2. CHECK THE SPEAKER OPERATION.
[Speaker ON]
Does it sound?
Yes Go to 3.
No Go to 4.
3. CHECK MICROPHONE.
Perform the microphone voice input.
Is the voice recognized?
Yes Go to 4.
No Replace the microphone.
Check the speaker.
Yes Go to 5.
No Replace the speaker.
5. CHECK THE TELEPHONE CALL.
1. Place the mobile phone in the vehicle.

2. Establish a Bluetooth connection between the mobile phone in the vehicle and the vehicle unit.
3. Make a call from outside to the mobile phone in the vehicle.
4. Check that a telephone call is available through the in-vehicle microphone with the hands-free
function.
Is a telephone call successful?
Note:
No Perform the diagnosis according to inspection for DTC B2A04 MIC CIRCUIT. Ref. to
TELEMATICS SYSTEM (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic Trouble
Code (DTC)>DTC B2A04 MIC CIRCUIT.

Telematics System (Diagnostics)

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Telematics System (Diagnostics)

Uploaded by

Copyright:

Available Formats

21.06.

2021 IMPREZA 17MY PubNo: G1300GE Version: 027

TELEMATICS SYSTEM (DIAGNOSTICS)

TELEMATICS SYSTEM (DIAGNOSTICS) > Basic Diagnostic Procedure

1. PERFORM CUSTOMER INTERVIEW.

Did you interview the customer?

No Perform the interview, and Go to 2.

2. PERFORM BASIC INSPECTION.

Perform basic inspection. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>General

Is the check result OK?

No Repair the faulty part found in basic inspection, and Go to 3.

3. CHECK SUBARU SELECT MONITOR COMMUNICATION.

1. Turn the ignition switch to OFF.

No Check the communication circuit. Ref. to TELEMATICS SYSTEM

Are any DTCs displayed? (Current malfunction)

No Perform diagnosis according to the procedures in the diagnostics with phenomenon.

4. Execute the inspection mode. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>Inspection

Are any DTCs displayed? (Current malfunction)

Yes Repeat step 5 until DTC is not shown. Go to 5.

No Finish the diagnosis.

TELEMATICS SYSTEM (DIAGNOSTICS) > Check List for Interview

1. CHECK LIST FOR INTERVIEW

Vehicle model Frame number

Interviewer Inspector Engine type Odometer reading

Date when problem Year Frequency of trouble Always occurs

Situations at event In what situations did it occur?

Telematics subscription Subscription ( Year Month Date) Non-contract

SYSTEM GREEN LED OFF ON Blink

Diagnostic trouble code

2. LED ILLUMINATION STATUS LIST

TELEMATICS SYSTEM (DIAGNOSTICS) > General Description

TELEMATICS SYSTEM (DIAGNOSTICS) > General Description

TELEMATICS SYSTEM (DIAGNOSTICS) > General Description

TELEMATICS SYSTEM (DIAGNOSTICS) > General Description

Main signals used between DCM and relevant CM

TELEMATICS ANTENNA VOICE AND DATA

OVERHEAD CONSOLE CAN · TRIP INFORMATION

SOS BUTTON INPUT

AUDIO · NAVIGATION UNIT

TELEMATICS SYSTEM (DIAGNOSTICS) > Electrical Component Location

(1) (2) (3) (4) (5) (6) (7) (2)

(1) Telematics antenna (4) GNSS antenna (7) Airbag CM

(1) (2) (3)

(1) SOS button (3) RED LED (4) Microphone

TELEMATICS SYSTEM (DIAGNOSTICS) > Control Module I/O Signal

1. DATA COMMUNICATION MODULE (DCM)

Terminal No. Contents Measuring condition Standard

Terminal No. Contents Measuring condition Standard

TELEMATICS SYSTEM (DIAGNOSTICS) > Inspection Mode

It is possible to diagnose the DTC by performing the indicated inspection mode.

Description & trouble

When communication with DCM is impossible

FB-47 MB-17 FB-44 MB-41

1. Turn the ignition switch to OFF.

Is the check result OK?

2. CHECK HARNESS (OPEN CIRCUIT).

1. Disconnect the DCM connector.

Is the voltage 10 V or more?

3. CHECK HARNESS (OPEN CIRCUIT).

1. Turn the ignition switch to OFF.

Is the resistance 1 Ω or less?

4. CHECK LAN SYSTEM.

Inspect LAN system. Ref. to LAN SYSTEM (DIAGNOSTICS)>Basic Diagnostic Procedure.

Is the check result OK?