Muhammad

Rizwan

Administrative Assistant | Islamabad, Pakistan | +92-3110513013 | dhello155@gmail.com

SUMMARY
Dedicated and detail-oriented Administrative Assistant with a strong commitment to providing exceptional
support to both applicants and staff at VFS Global Gerry’s International. Leveraging a background in
administrative tasks, customer service, and data management, I aim to contribute to the efficient and
organized operation of the VAC. My goal is to ensure a seamless visa application process for applicants
while upholding the highest standards of accuracy, confidentiality, and customer satisfaction. With excellent
communication skills, a customer-centric approach, and a willingness to adapt to dynamic work
environments, I am eager to play a key role in the success of VFS Global Gerry’s International and assist in
facilitating visa applications with professionalism and integrity.
EDUCATION

Bachelors in commerce FEB 2019

University of Punjab Lahore, PK

SKILLS

 MS Word
 MS Excel
 MS PowerPoint
 VFS Global Software
 Corel Draw
 Adobe Photoshop

Inquiries and issue resolution Multitasking Adapting to procedural changes

Document management and filing
Document verification
Managing task and paperwork
Verbal and written communication
Ensuring data security and
privacy
Performance optimization
Problem solving
Ability to work collaboratively
Understanding cultural sensitivity
Time management
MS Office (Word, Excel, Outlook)
Compliance with visa policies

EXPERIENCE

VFS Global Gerry’s International Pvt. Ltd., (Saudi Arabia VAC). Islamabad, PK
Administrative Assistant JULY 2022 - Present
 Handling inquiries, resolving issues, and ensuring a positive applicant experience.
 Document management, data entry, filing, and appointment scheduling.
  Processing visa applications and verifying submitted documents authenticity.
 Managing tasks, paperwork, and schedules efficiently.
 Verbal and written communication with applicants and colleagues.
 Handle multiple tasks and priorities simultaneously, particularly during busy periods.
 Managing sensitive data, ensuring data security, and complying with privacy regulations.
 Understanding different cultures and backgrounds, providing a welcoming environment for applicants.
 Building knowledge to compliance with visa policies, regulations.
Islamabad, PK
VFS Global Gerry’s International Pvt. Ltd., (Canada VAC).
Customer Service Representative MAR 2022 – JUNE 2022
 Providing visa information to applicants.
 Canada visa application submission.
 Biometrics conduction and passport collection.
Chick Chicken Hotel & Restaurant. Islamabad, PK
Accountant JUL 2020 – MAR 2022
 Strong Communication Skills.
 Expense Reporting.
 Microsoft Excel.
Central Testing Service (CTS). Islamabad, PK
Data Entry Operator MAR 2020 – JUNE 2020
 Data entry on MS Excel modules.
 Files processing and record sequence management.
 Scanning and printing.
TRAINING AND
CERTIFICATIONS

Language Course (Arabic 02 Months Basic – International Islamic University 2020

Islamabad)