Management of Technology

IC2204

Lecture 2: Challenges of managing High Technology

Department of Information and Communication Technology

 Outline of the syllabus

v Week 1 – Introduction,
v Week 2 – Challenges of Managing High-Technology
v Week 3 – Managing in an e-Business World
v Week 4 – Organizing the High-Technology Enterprise
v Week 5 – Concurrent Engineering and Integrated Product
Development
v Week 6 – Managing Environmental Quality
v Week 7 – Managing Risks in High-Technology
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 Outline of the syllabus

v Week 8 – Managing R&D and Innovations

v Week 9 – Mid Semester Exam
v Week 10 – Leading Technology Teams
v Week 11 – Developing New Business
v Week 12 - Social Responsibility of MoT and Innovation
v Week 13–
v Week 14 –
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 Learning Objectives
After completing this module, you will be able to:
v understand the definition of MoT
v Understand the different between Technology management and
Management of Technology
vEvolution of the Internet
vUse the Internet technology for different fields

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 Outline – Management of Technology
v Managing high-tech business today
v Characteristics and Challenges of Today’s Technology-Based
Businesses
v Definition of management of Technology
v Technology Management vs. management of Technology
v Specific Dimensions of the Definition of MOT
v Dimensions of MOT
v Impact of the Internet and use it in different fields.
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 Managing in Today’s High-Tech Business Environment

v Technology and its management are not new phenomena.

v People have used and managed technology and developed special skills to deal with
the challenges, risks and uncertainties.
v Today, technologies have created a new business environment that has pushed
conventional boundaries ever faster, with high risks, and great opportunities for big
gains.
v New technologies have radically changed the workplace and transformed our global
economy with a focus on effectiveness, value, and speed.
v Every organization is under pressure to do more things faster, better, and with fewer
resources.
 Characteristics and Challenges of Today’s Technology-Based
Businesses
v High task complexities, risks, and uncertainties
v Fast-changing market, technology, regulations
v Intense competition, open global markets
v Resource constraint, tough performance requirements
v Tight, end-date-driven schedules
v Total project life-cycle consideration
v Joint venture, alliances, and partnerships; need to dealing with different organizational
culture and values
v Complex business processes and stakeholders communities
 Characteristics and Challenges of Today’s Technology-Based
Businesses (Contd.)
v Need for sophisticated people skills, ability to deal with organizational conflicts, power
and politics
v Virtual organizations, market and support systems
v Increasing impact of IT and e-business.
 Resulting and Demand for:

v High Market responsiveness

v Fast development
v Low cost
v High level of creativity, innovation and efficiency.
 Management of Technology (MOT)

There are different definitions for the MOT.

MOT means engineering design and development, manufacturing,
or operation management.
But
The scope of the MOT is very broad and diverse. Its boundaries overlap
with the major disciplines of science, engineering and management.
 Technology Management vs. management of Technology

Technology Management
The scope of Technology Management runs parallel to the general field
of management. It includes the planning, organizing, coordinating, and
integrating of all resources needed to achieve the enterprise-specific galls
and objectives.
Management of Technology
MOT can be defined as the art and the science of creating value by
using technology together with the resources of an organization.
Developing a formal Definition: Management of Technology (Contd.)

MOT unique and differentiates

Organization and management want the special knowledge and skill
requirements for applying the technology, including organizing and
coordinating technology resources, and directing the people involved with it.

Management of Technology links engineering, science and

management disciplines to plan, develop and implement
technogical capabilities to shape and accomplish the strategic
and operational goals of an organization
 Specific Dimensions of the Definition of MOT
v MOT involves the management of engineering, natural science, and social
science.
v MOT involves administrative science in the planning, decision making,
development and implementation of technology.
v MOT focus on the development of operational capabilities such as
manufacturing, distribution and field services.
v MOT involves operational processes, tools, and techniques, and people who
make it all happen.
v MOT involves guidance and leadership aim toward the development of
product and services.
 Specific Dimensions of the Definition of MOT
v MOT is influenced by business strategy, organizational culture, and the
business environment, and vice versa.
v MOT involves managing many interdisciplinary components and managing
their integration into a whole system. It also involves managing the system.
 Dimensions of MoT
ü Business environment
ü Organizational Culture
ü Strategy

To
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Social

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Science

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nd
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Administrative

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Science

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s
Natural
Engineering
Science

Process
 Why MoT needs Today?
v Technology has become a strategic weapon for positioning the product or
service uniquely in the market place.
v Most of the business are functioning in an environment of increasing
global competition.
v Rapid technological changes, and do the business regardless of the time.
v Virtually every organization aims to make things better, faster and cheaper.
v To integrate the technology to make the customers easier to purchase and
make the payments.
 Why MoT needs today?
v new market penetration
v Accessing new and complementary knowledge and talents.
v Accessing resources more economically
v Economics of scales and scope
v Technology and resource sharing
v Capacity enhancement
v joint ventures and partnering
 Impact of Internet
What is the Internet?
v A network of networks, joining many government,
university and private computers together and
providing an infrastructure for the use of E-mail,
bulletin boards, file archives, hypertext documents,
databases and other computational resources
v The vast collection of computer networks which
form and act as a single huge network for transport
of data and messages across distances which can
be anywhere from the same office to anywhere in
the world.
 Impact of the Internet for the Businesses
What is the Internet?
v A network of networks, joining many government, university and private
computers together and providing an infrastructure for the use of E-mail,
bulletin boards, file archives, hypertext documents, databases and other
computational resources
v The vast collection of computer networks which form and act as a single huge
network for transport of data and messages across distances which can be
anywhere from the same office to anywhere in the world.
 Evolution of the Internet
v 1970 ARPANET - 15 nodes
v 1972 first email
v 1982 TCP/IP becomes internet standard
Transmission Control Protocol/Internet Protocol
v 1984 ARPANET - 1,000 nodes
v 1986 NSF-Net backbone on ARPANET
v 1987 ARPANET - 10,000 nodes
 Evolution of the Internet

v 1988 - businesses begin to connect to system for research purposes

v 1989 ARPANET - 100,000 nodes
v 1989 link email between CompuServe and ARPANET
v 1990 ARPANET becomes the Internet
 Public Networks CompuServe
v 1969 started in Cleveland with single computer
v 1979 provided first email
v 1980 started national service
v Mid-1980s largest online service
v 1995 3 Million users
v 1997 purchased by AOL
 Public Networks Prodigy
v 1986 pilot in Atlanta, Hartford, San Francisco
v 1988 national service launched
v 1994 1st to offer WWW access
v 1999 Prodigy Classic discontinued (209,000 members)
 The Keys to Internet Growth
v 1991 WAIS and Gopher provide Internet search and navigation
v 1992 WWW hyperlink software released
v 1992 NSF relaxes its restriction on commercial Internet traffic
v 1992+ explosive growth in usage
Game Changers in your Generation

World Open Source LAMP Cloud

Wide Software Stack Computing
Web
 We are in on-demand and on command world

v Pay utility bills

v Fund transfer
v See account balance
v Deposit and withdraw money
 We are in on-demand and on command world

v Need not to physically go to the

shop
v Sophisticated and secure payment
methods (Credit/debit cards)
v get the items delivered to your
home to preferred time
 Technology in Agriculture

v Use IoT for Agriculture

v Use remote controlled drones for
agriculture
Drones for different usage
End of the Lecture – 2
Thank You