DIFFERENCE BETWEEN E-COMMERCE AND E- BUSINESS

E-Commerce or Electronics Commerce is a methodology of modern business, which addresses the need of business
organizations, vendors and customers to reduce cost and improve the quality of goods and services while increasing the
speed of delivery. Ecommerce refers to the paperless exchange of business information.

E-Business has emerged as a mainstream solution for many businesses. It focuses on the business as a whole and
is not restricted to commercial transactions. It involves streamlined and automated construction and maintenance of
business processes across production, development, corporate infrastructure and product management. With
internal and external connectivity through internet or intranet or extranet, an e-business strategy aims at reducing
operating costs to increase productivity and improve bottom line. It enables better responsiveness to customer
needs, transparent communication with businesses and improved vendor relations.

Sl
E-Commerce E-Business
No.
E-commerce involves commercial transactions E-business is conduct of business processes on the
1
done over internet. internet

2 E-commerce is subset of E-business. E-business is superset of E-business.

E-commerce usually requires the use of just a E-business involves the use of CRM'S, ERP'S that
3
website. connect different business processes.
E-commerce just involves buying and selling of E-business includes all kind of pre-sale and post-sale
4
products and services. efforts.
It is a broader concept that involves market surveying,
E-commerce is narrower concept and restricted to
5 supply chain and logistics management and using data
buying and selling.
mining.

6 It is more appropriate in B2C context. It is used in the context of B2B transactions.

E-commerce involves the mandatory use of E-business can involve the use of internet, intranet or
7
Internet. extranet.
Example: Using of internet by dell, Amazon for maintaining
Example: Buying of pen drive from Amazon.com,
8 business processes like. Online customer support, email
alibaba.com is considered ecommerce.
marketing supply chain management.