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Chairman’s Letter
How To Guide
We make many of the most sought-after drugs in the world.
Our collective effort to live our brand’s promise ensures that
the world will continue to benefit from our labors. I can think
of no nobler pursuit or more rewarding endeavor.
Eli Lilly and Company is more than a pharmaceutical manufacturer. We make many of the most sought-after medications in the world.
We do more than develop and sell medications. If that were all Our collective effort to live our brand’s promise ensures that the
we did, our future would be short, our prospects dim, and our world will continue to benefit from our labors. I can think of no
independence threatened. nobler pursuit or more rewarding endeavor.
To be truly successful, we must connect with patients, their families, I hope you feel as I do and will use the information outlined here to
and their caregivers. We have to consistently deliver better patient help make the Lilly brand the premier source of answers that matter
outcomes. And we can only do that by nurturing and growing our to those who need them most: patients and their caregivers. I hope,
customers’ faith in our brand and what it stands for. too, that you will turn to it for answers and for inspiration as you
work to bring our brand’s promise to life.
These materials were developed to help each of us better understand
what we can do to set our brand apart. You can use them to guide
your choice of words, images, colors, and typefaces to keep our
brand’s promise: offering answers that matter to the millions of
people around the world who rely on us to search relentlessly for Sidney Taurel
cures to disease, ease suffering, and improve their quality of life.
SETTING OUR BRAND APART At Lilly, every business decision is
To make the most appropriate branding decisions for
guided by one question: “Who do I
Eli Lilly and Company, you should begin by asking
yourself one question: Who do I work for? It’s a work for?” It’s a question that has but
question that has but one answer: patients.
one answer: patients.
It’s an answer that captures the true essence of our
brand. It’s an answer that matters more than any other
because it will help you as you develop communication
materials for Lilly. Of course, this doesn’t mean
that you needn’t concern yourself with physicians,
caregivers, or family members; it simply goes to the
core of what we are all about. In serving the needs of
patients, we also serve the needs of their caregivers,
their families, and the many people who influence the
care and advice that patients receive. So by serving
the needs of a physician or formulary manager or any
one of our many constituents, you are also helping
deliver better patient outcomes.
The materials presented here can’t make decisions for
you, but they can serve as a guide. In them, you’ll find
lots of information about logo, typefaces, colors, grids,
and photography—the most visible elements of our
brand. But you won’t find its heart. Because the heart
of our brand is how we behave—what we do, day in and
day out, to meet patients’ needs and connect them to
better outcomes. And while you must know the dos and
don’ts of logos and layouts and more, it’s much more
important to step back from what you’re doing and ask
yourself, “Is this a reflection of a company that puts
patient outcomes first? Is it giving answers that matter
to that patient or that patient’s family or physician?”
connect them to better outcomes. take time, care, and courage. But it’s an approach that
will set our brand apart and ultimately make Lilly the
first choice of physicians everywhere.
Brand Character Map
Brand Promise Lilly provides trusted answers that matter to deliver better patient outcomes
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The standards outlined here offer clear instructions on how to One note before we continue: When developing Lilly-branded
use the basic visual elements in Lilly-branded materials. Much materials, remember that you aren’t talking to a random group
of what you will find here is intended as a guide. As such, you of patients with diabetes or psychiatrists treating schizophrenia.
should use it to help you make decisions regarding use of our logos, Imagine instead that you are talking to a 50-year-old married man
typefaces, colors, imagery, and layouts. While no set of guidelines with diabetes with 2 kids in college or a physician trying to help
can anticipate all the types of communications you develop for a patient he’s treated for several years. Your audience is always
Lilly, you must use your best judgment and rely on the examples one person listening, watching, thinking, and responding, not a
presented here. faceless crowd.
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Lilly Corporate Logo Lilly Corporate Logo + Tagline Lilly Product Brand Logos
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1.1 Logo
basics clear space minimum size color placement application
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1.2 Logo
basics clear space minimum size color placement application
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1.3 Logo
basics clear space minimum size color placement application
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1.4 Logo
basics clear space minimum size color placement application
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1.5 Logo
basics clear space minimum size color placement application
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1.6 Logo
basics clear space minimum size color placement application Click To Enlar ge Examples
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The Lilly tagline, “Answers That Matter,” captures The Lilly Logo
the essence of our brand and its promise. The
combined Lilly logo and tagline, known as the Lilly
signature line, is a single piece of art that should be
used in all instances when displaying the logo and
tagline. Do not attempt to recreate the signature
line in any way. Its use is restricted primarily to
nonpromotional or nonproduct-branded messaging
(disease state ads, patient education brochures,
and other materials—NOT in product-branded
advertisements, sales, etc.). Its use in signage or
on apparel is restricted to nonproduct-related
materials, events, trade shows, etc.
The Lilly Tagline
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x x
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Minimum Size
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2.1 Typography
basics primary secondary tertiary application
DIN Regular
When working with typefaces (fonts), let legibility
be your guide in terms of point size, column width,
reversing type (on color fields or images), overprinting
on images, etc. For Lilly-branded materials (i.e., not ABCDEFGHIJKLMNOPQRSTUVWXYZ
product branded), always use the Lilly corporate fonts abcdefghijklmnopqrstuvwxyz 1234567890
DIN™ and Celeste®. In applications such as Microsoft®
Word, PowerPoint®, and programs with restrictive font
sets, use Arial and Times New Roman. Celeste Regular
For product-branded materials, always use their ABCDEFGHIJKLMNOPQRSTUVWXYZ
respective brand fonts. Your computer should have the abcdefghijklmnopqrstuvwxyz 1234567890
four Lilly fonts installed; these fonts reside on all
computers with Windows® XP. If you do not have
them on your computer, they are available through the
corporate brand Web site at http://branding.lilly.com.
Arial
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz 1234567890
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2.2 Typography
basics primary secondary tertiary application
DIN™ is the primary Lilly font. This sans serif font is DIN Light
used for headlines, subheads, body copy, and captions. ABCDEFGHIJKLMNOPQRSTUVWXYZ
DIN is available in a wide variety of weights, including
Light, Regular, Italic (in several weights), Medium, Bold,
abcdefghijklmnopqrstuvwxyz 1234567890
and Black (in several weights). The Application section DIN Regular
below offers guidance on working with fonts in
Lilly-branded materials.
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz 1234567890
DIN Light
DIN Medium
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz 1234567890
DIN Regular DIN Bold
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2.3 Typography
basics primary secondary tertiary application
Celeste® is the secondary Lilly font. This serif font Celeste Regular
is used principally for body copy but can be used ABCDEFGHIJKLMNOPQRSTUVWXYZ
for headlines or display in some applications
(see Application section).
abcdefghijklmnopqrstuvwxyz 1234567890
Celeste Italic
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz 1234567890
Celeste Regular Celeste Bold
ABCDEFGHIJKLMNOPQRSTUVWXYZ
Celeste Italic abcdefghijklmnopqrstuvwxyz 1234567890
Celeste Bold Celeste Bold Italic
ABCDEFGHIJKLMNOPQRSTUVWXYZ
Celeste Bold Italic abcdefghijklmnopqrstuvwxyz 1234567890
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2.4 Typography
basics primary secondary tertiary application
Arial
Times New Roman
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2.5 Typography
basics primary secondary tertiary application Click To Enlar ge Examples
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3.1 Colors
basics primary colors secondary colors application
The Lilly color palette offers a great range of Primary Color Secondary Color
expression that allows you to communicate clearly Palette Palette
and confidently. Our colors (the primary palette,
especially) are very expressive and powerful—traits
that any message from Lilly must and should have.
But in other applications, ads aimed at patients
or families for example, it’s possible to employ
techniques to bring more warmth and emotion Lilly Red Lilly Yellow Lilly Light Orange Lilly Light Blue Lilly Light Green
to your designs and the imagery you use. For
more on this, see the Application section.
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3.2 Colors
basics primary colors secondary colors application
Our primary colors are Lilly Red, black, and white. Use color * The colors shown on this page and throughout these guidelines have not been evaluated
by PANTONE® , Inc. or accuracy and may not match the PANTONE Color Standards. Refer
values given here, and work with Lilly-approved vendors to to the current edition of the PANTONE Color Formula Guide for accurate colors. Pantone
is a registered trademark of PANTONE, Inc.
ensure consistency.
Lilly Red PANTONE 485C C:0 M:100 Y:100 K:0 R:204 G:0 B:0 Hex: CC 00 00
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3.3 Colors
basics primary colors secondary colors application
The colors shown here are used to add emphasis, highlight, or accent * The colors shown on this page and throughout these guidelines have not been evaluated
by PANTONE® , Inc. for accuracy and may not match the PANTONE Color Standards. Refer
information in Lilly-branded materials. Avoid using them as the to the current edition of the PANTONE Color Formula Guide® for accurate colors. Pantone
is a registered trademark of PANTONE, Inc.
dominant color fields in layouts, and defer instead to either Lilly
Red, black, or white. Use the color values provided here, and work
with Lilly-approved vendors to ensure consistency.
Lilly Yellow PANTONE 114C C:0 M:6 Y:72 K:0 R:255 G:240 B:83 Hex: FF 99 33
Lilly Light Orange PANTONE 150C C:0 M:30 Y:69 K:0 R:255 G:147 B:68 Hex: FF 99 33
Lilly Light Blue PANTONE 297C C:51 M:0 Y:0 K:0 R:125 G:194 B:228 Hex: 66 CC FF
Lilly Light Green PANTONE 367C C:30 M:0 Y:60 K:0 R:153 G:231 B:110 Hex: 99 FF 66
Lilly Purple PANTONE 5215C C:43 M:43 Y:30 K:0 R:178 G:145 B:164 Hex: CC 99 CC
Lilly Ochre PANTONE 617C C:0 M:0 Y:47 K:18 R:215 G:186 B:122 Hex: CC CC 66
Lilly Blue PANTONE 549C C:60 M:0 Y:0 K:30 R:81 G:141 B:170 Hex: 33 66 99
Lilly Orange PANTONE 152C C:0 M:51 Y:100 K:0 R:248 G:100 B:0 Hex: FF 66 00
Lilly Gray PANTONE Cl Gray6C C:0 M:0 Y:0 K:38 R:204 G:204 B:204 Hex: LL LL LL
Lilly Silver PANTONE 877C no CMYK equivalent R:118 G:118 B:118 Hex: 66 66 66
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3.4 Colors
basics primary colors secondary colors application Click To Enlar ge Examples
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4.1 Imagery
basics photography illustration scientific data application
Your choice of imagery will be dictated by audience, Remember that your communications are designed
age, demographics, disease state, and any number to deliver information and to provoke an emotional
of factors. An image appropriate for one product response. In short, to be successful in presenting
brand may be inappropriate for another. Avoid better patient outcomes, marketing materials need
presenting patients, caregivers, or families as to communicate both fact and feeling, information
always happy, free of disease, and what some and passion, knowledge and emotion. The degree
might call “outcome” images, because your message to which you invest any marketing materials with
might get lost, contributing to the marketplace emotion often depends on how close it comes to a
clutter rather than rising above it. Photographs that patient. Materials for a mental health symposium,
authentically depict reality resonate with for example, will have less emotional content than
consumers more readily and bring more honesty a patient information brochure.
to your communications. And finally, do not use
clip art because its wide availability and varied
quality detract from the integrity and uniqueness
of the Lilly brand.
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4.2 Imagery
basics photography illustration scientific data application Click To Enlar ge Examples
1 2 3 4 5 6 7 87 8
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4.2 Imagery
basics photography illustration scientific data application Click To Enlar ge Examples
1 2 3 4 5 6 7 87 8
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4.2 Imagery
basics photography illustration scientific data application Click To Enlar ge Examples
1 2 3 4 5 6 7 87 8
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4.2 Imagery
basics photography illustration scientific data application Click To Enlar ge Examples
1 2 3 4 5 6 7 87 8
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4.2 Imagery
basics photography illustration scientific data application
1 2 3 4 5 6 7 87 8
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4.3 Imagery
basics photography illustration scientific data application
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4.4 Imagery
basics photography illustration scientific data application Click To Enlarge Examples
1 2 3 4
The Lilly logo should appear on documents associated with
o Enlarge Examples
medical research sponsored by Lilly (although some associations
may prohibit even the use of our corporate logo). Product-brand
elements (colors, type face, logos, symbols, or trademark) are not to
be used on documents involved in the conduct of medical research
or on materials used to present our medical research in scientific
forums. For research involving a Lilly product, you may use the
trademarked name followed by the generic name in parentheses
at the first mention, e.g. Alimta® (pemetrexed); subsequent
references in the document should use the generic name.
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4.4 Imagery
basics photography illustration scientific data application
1 2 3 4
Sales Aid Chart Example (8.5"x11") Scientific Poster Chart Example (11"x17")
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4.4 Imagery
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1 2 3 4
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4.5 Imagery
basics photography illustration scientific data application Click To Enlar ge Examples
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5.1 Grid
basics columns rule lines application
The Lilly design grid can help you organize the How you organize the information—establishing
information you are trying to present. You can its hierarchy—can help you direct your audience
think of each page you are working with as a to the most important information first and
large cabinet consisting of various drawers, each supporting information afterwards. Generally,
designed to hold the individual components of the human eye goes to photographs, large color
your message—logos, headlines, photographs, and fields, and large type displays first. And remember
body copy. By using the grid’s structure, you can the power of less. Saying one thing well—clearly,
communicate clearly, concisely, and consistently. concisely, and carefully—is a tried and true
communication tool. The less you put on the
page, the more attention the individual elements
will receive. We all know this, but most of us
have a hard time doing it.
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5.2 Grid
basics columns rule lines application Click To Enlar ge Examples
4-Column Grid
4-Column Grid
Image Area
11"x17"Grid Sample
2-Column Grid
Image Area
2-Column Grid
Outside Margin
8.5"x11"Grid Samples
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5.3 Grid
basics columns rule lines application Click To Enlarge Examples
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5.4 Grid
basics columns rule lines application Click To Enlar ge Examples
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6.1 Voice
basics personality application
Lilly communications should express our corporate As you write, consider that no medication is
brand. Each one is an opportunity to build perfect, and each medication has its place in
customer relationships one-on-one because well- treatment. No drug can be right for everyone
crafted communications are designed to talk to all the time. Sharing knowledge honestly and
one person at a time—an individual patient with forthrightly is a powerful means of convincing
diabetes or a physician treating a woman with your reader that Lilly’s primary goal is always to
bipolar depression, for example. deliver better patient outcomes.
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6.2 Voice
basics personality application
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6.3 Voice
basics personality application Click To Enlar ge Examples
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7.1 Gallery
advertisements collateral charts scientific data exhibit Click To Enlarge Examples
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7.1 Gallery
advertisements collateral charts scientific data exhibit Click To Enlarge Examples
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7.1 Gallery
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7.2 Gallery
advertisements collateral charts scientific data exhibit Click To Enlarge Examples
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Patient Brochures
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7.2 Gallery
advertisements collateral charts scientific data exhibit Click To Enlarge Examples
1 2 3 4
Direct Mail
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7.2 Gallery
advertisements collateral charts scientific data exhibit Click To Enlarge Examples
1 2 3 4
#10 Envelope
shown at 27% actual size
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7.3 Gallery
advertisements collateral charts scientific data exhibit
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7.4 Gallery
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7.4 Gallery
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7.5 Gallery
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How to Use This PDF close
Logo Placement
Always place the Lilly logo on the outer edge of brochures (not beside the
spine). In all cases, the logo appears with its appropriate clear space (“x”
height of the letter “y” in the logo), ideally in areas free of color fields or
imagery. If the logo is reversed or overprinting, be sure it is legible.
Corporate Logo close
Logo placement
Always place the Lilly logo on the outer edge of brochures (not beside the
spine). In all cases, the logo appears with its appropriate clear space (“x”
height of the letter “y” in the logo), ideally in areas free of color fields or
imagery. If the logo is reversed or overprinting, be sure it is legible.
Product Brand Logos close
Headline
This headline is in the voice of
a patient. The Celeste® font is
often used in these situations
because if connotes a more
personal, warmer relationship;
however, the DIN™ font was
used here to ensure readability.
Body copy
Serif fonts like Celeste are
common for use in body
copy—newspapers and books
generally employ them for
their readability. Reversed
serif fonts, as presented here,
can be hard to read if the type
is too small. This ad, an 8 1/2
by 11, allowed the copy to run
at a legible point size.
Typography close
Headline
Using multiple colors allows
you to call attention to key
words and can create intrigue
to draw the reader in.
Typography close
Headline type
By using DIN™ fonts, you
can project a bold clarity
that is part of the Lilly brand
and communicate to your
audience with confidence.
Logo
Note the placement of the
logo in a white band to “sign”
the ad. Clear space constraints
are tight in this ad but follow
the guidelines. Keep in mind
your “live area” in placing the
logo so it will always have the
appropriate clear space.
Typography close
Headline
Using multiple colors allows
you to call attention to key
words and can create intrigue
to draw the reader in.
Colors close
Color
Large color fields can help
draw attention to an ad
running in journals whose
pages are for the most part
white. The color in this ad
brings warmth to the message
and offers a clear background
for the typography.
Colors close
Subject in an environment.
Reveals older patient
demographic. Strong story-
telling value. Metaphoric
applications—hope, honesty,
and endurance.
Imagery close
Subject in an environment.
Reveals younger patient
demographic. Strong story-
telling value. Captures widely
shared moment in many
cultural settings. Metaphoric
applications—growth,
possibility, hope.
Imagery close
Subject in an environment.
Strong story-telling value.
Metaphoric applications—
search for answers.
Imagery close
Expressions
The human face is capable
of assuming thousands of
unique expressions. In this
case, this man’s expression
connotes a combination of
confidence, humor, and light-
heartedness. The headline
helps the reader understand
how he feels, and the image
offers a powerful complement
to that emotion.
Using Contrast
The dark portion of this
image makes it easy to reverse
the headline out of the
photograph and still remain
very readable.
Imagery close
Using textures can add more visual interest to your When you include visuals, especially photographs of
presentations. When using them, however, avoid people, be aware that your audience will focus first on
presenting too many on successive pages because they the photograph. When using imagery, make sure it
will begin to distract from the information. supports the message.
Grid close
Sales sheet.
Sales sheet.
Direct mail.
Direct mail.
#10 Envelope
Gallery close
Type on image
The high contrast and rich
blacks of this photograph
allow for easy use of reverse
type. Placing the headline in
dark areas ensures that it will
be clearly legible.
Logo
Note the placement of the logo in a white band to “sign” the ad. Clear
space constraints are tight in this ad but follow the guidelines. Keep
in mind your “live area” in placing the logo so it will always have the
appropriate clear space.