EXECUTIVE SUMMARY

The trainees' comprehensive accountancy internship experience at Producer

Savings Bank Corporation - Talavera is illustrated in this narrative report. The trainees

went through a structured program spanning 400 hours to provide them with an in-depth

knowledge of customer service and banking operations.

With excellent interpersonal skills, the trainees helped clients efficiently open bank

accounts, helping them through the account opening procedure. Attentively organizing

physical files and maintaining accurate book records showcased the trainee's attention to

detail and commitment to structured data management. By also carefully compiling daily

summary reports, the trainees demonstrated their excellent analytical skills, adding to the

bank's thorough comprehension of its day-to-day operations. Moreover, their proficiency

in the technical skills of creating statements of accounts demonstrated their dedication to

precise financial recordkeeping. Supplementary to that, the trainees' adeptness at encoding

significant forms, scanning, and printing documents highlighted their versatility and skill

in handling varied administrative responsibilities. Their involvement in preparing tokens

of appreciation and honor exemplified their commitment to acknowledging and valuing the

bank's stakeholders.

In a nutshell, the trainees' diverse skill set from their accountancy internship at

Producer Savings Bank Corporation highlights their capacity to effectively address the

wide range of demands in the banking industry, complying with the firm's mission and

contributing to its vision intensively.

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 INTRODUCTION

Importance of the Practicum

The four-year Bachelor of Science in Accountancy (BSAc) program at Central

Luzon State University (CLSU) is designed to equip students with the knowledge and skills

they need for successful careers in accounting and related fields. This program takes a

student-centered approach, aiming to nurture leadership qualities and the ability to serve

various stakeholders. Its main goal is to train students to become competent and ethical

professional accountants who can make positive contributions to their profession and

society. The program provides a strong foundation of professional knowledge, skills,

values, ethics, and attitudes that enable lifelong learning and adaptability throughout their

careers.

The program aims to develop students' technical, professional, research, and global

competencies. The program includes a practicum component to achieve these goals, which

is essential for students to become effective accounting professionals.

Under CHED Memorandum Order No. 27, Series of 2017, the importance of this

practicum is recognized, highlighting the significance of practical training as a requirement

within the BSAc program. The practicum aims to give students hands-on experience in

accounting, enhance their technical, professional, research, and global competencies, and

bridge the gap between what they learn in the classroom and what they need in the real

world. This experience deepens their understanding of accounting concepts and prepares

them for the challenges of their future profession. Additionally, the practicum improves

their communication, teamwork, and ethical behavior skills, enabling effective

collaboration and professionalism in the workplace. It also allows students to engage in

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research and apply their findings to accounting practice, honing their skills in identifying

research problems, designing studies, and analyzing data. Lastly, the practicum exposes

students to a global business environment, helping them adapt to changing business

landscapes and understand the impact of globalization on accounting practice.

Host training establishments or companies benefit from accounting internships by

gaining access to a pool of enthusiastic and educated interns. These interns bring fresh

perspectives, knowledge, and skills to the workplace. They can contribute to the host

organization by supporting various accounting-related tasks, adding value to the company's

operations. Furthermore, hosting interns can serve as a means of talent acquisition,

allowing host companies to identify and potentially recruit promising candidates for future

full-time positions. This mutually beneficial relationship between the host establishment

and the intern not only enhances the intern's learning experience but also supports the

growth and development of the host company.

For CLSU-CBAA, accounting internships are integral to achieving its educational

objectives and fulfilling its mission. The program aligns with the objectives outlined in

CMO.27 by providing students with a practical learning experience that complements their

academic education. Through these internships, CLSU-CBAA ensures its graduates are

well-prepared and possess the skills required to excel in their accounting careers. By

facilitating these practical experiences, CLSU-CBAA reinforces its commitment to

producing competent, ethical, and globally aware accounting professionals who can make

meaningful contributions to their profession and society. Moreover, the success of its

students in accounting internships reflects positively on the reputation of CLSU-CBAA as

an institution dedicated to academic excellence and real-world relevance.

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 In summary, CLSU's BSAc program is designed to prepare students for careers in

accounting and related fields by nurturing their technical, professional, research, and global

competencies. Incorporating the practicum component is fundamental in equipping

students with the skills essential for becoming effective accounting professionals. Through

practical completion of the practicum, students can gain valuable experience in accounting

practice and develop the skills required for success in the field. This partnership between

students, host training establishments, and CLSU-CBAA exemplifies how an effective

internship program benefits all stakeholders involved.

Background of the Firm

Company Name

Producers Savings Bank Corporation - Talavera Branch

Address

Main Office: 17Th Floor One San Miguel Building One San Miguel Avenue Corner

Shaw Boulevard Ortigas Center Pasig, Manila, 1600 Philippines

Talavera Branch: Marcos District, Maharlika Highway, Talavera, Nueva Ecija,

3114 Philippines (see exhibit 1).

Overview of the Industry

Producers Savings Bank Corporation ("Producers Bank" or the "Bank"), formerly

known as Producers Rural Bank of San Jose City Inc., was registered with the Securities

and Exchange Commission (SEC) on 23 October 1995 to operate as a rural banking

corporation. Mr. Andres M. Cornejo is the chairman and the chief executive officer of the

Producers Bank Corporation. The principal office of the Producers Savings Bank

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Corporation is located at the 1706 AIC Burgundy Elgin Empire Tower, ADB Avenue

corner Sapphire St. Ortigas Center, Pasig City.

Producers Bank today is the result of several business combinations in the fourteen

(14) years that involved sixteen (16) banking institutions namely: Rural Bank of Rosales,

Pangasinan Inc. (Rost Bank) in 2004, New Rural Bank of Victorias, Inc. (NRBVI) in 2012,

Iloilo Development Bank (ICDB) in 2013, Rural Bank of Cainta, Inc. (RBCI) in 2015,

Bank of San Fabian, Pangasinan Inc. (RBSFPI), Tower Development Bank, Inc. (TOBI)

and Rural Bank of Tayabas, Int (RBTI) in 2016, Rural Bank of Bustos, Inc. (RBBI) and

Rural bank of Sto. Domingo (N.E) Inc. (STONE), Rural Bank of Pamplona (Camarines

Sur) Inc. and Rural Bank of President Quirino (Sultan Kudarat) Inc. in 2017, Bangko Rural

ng Pasacao (Camarines Sur) Inc., Bangko Rural ng Magarao (Camarines Sur) Inc., Rural

Bank of San Fernando (Camarines Sur) Inc., Rural Bank of Barotac Nuevo, Inc. and Rural

Bank of SIbalom (Antique), Inc. in 2018.

Furthermore, Producers Bank recently acquired three rural banks in 2019: Rural

Bank of San Quintin (Pangasinan) Inc., People's Bank of Caraga, Inc., and Philippine Bank

of Communications (PB Com) Rural Bank. To date, Producers Bank has a total of one

hundred ninety (190) branches plus sixty (60) branches of its acquired banks, totaling two

hundred fifty (250) branches nationwide.

Services Offered

A Producer Bank is a Corporation Type of business organization. It provides

different banking services to people like deposit services/Loan services, ATM services,

and money transfer/ remittances/bill payments.

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I. Deposit Products

Producers Bank offers deposit products and services such as:

● Savings Account

● ATM Savings Account

● Current Account

● Time Deposit

Producers Bank has two improved deposit products, namely:

● I'm a Hero Savings Deposit convertible to a 5-Year Tax Exempt Time Deposit,

which is certainly safer than savings invested in pre-need plans to answer for the

college education of one's children or pension plans to answer for one's retirement

needs and,

● Better Than Alkansya (BTA) Savings Deposit convertible to 5-year Tax Exempt

Time Deposit is safer than savings kept at home in a piggy bank or under one's

pillows or even compared to savings invested in pre-need plans.

Producers Bank has a current account product for its individual and corporate

clients. As for time deposit, Producers Bank offers the Premium Time Deposit and Five (5)

Year Fixed Income Plan.

The Bank also has US Dollar Savings and Time Deposit products for "Balikbayan"/

US Immigrants, Overseas Contract Workers (OCWs), US Government Retirees, Exporters,

Importers, Travel Agents, and Money Changers, among others. In addition, Producers

Bank is now an authorized agent of Western Union money transfer and ECPAY.

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II. Loan Products

Producers Bank provides loan services that will surely help the customers achieve

a better life. Each loan will allow a specific sector of society to start their business up.

Some of the loan services that the bank offers are as follows:

● SME Loan (Pang- Negosyo)

● Go Negosyo Loan (Pang- Negosyo)

● Crop Loan (Pang- Sakahan)

● Livestock Loan (Pang-Manukan/Babuyan)

● Car Loan (Pang- Service)

● Housing Loan (Pang- Pamilya)

Vision Statement

To be the number one (1) partner bank of entrepreneurs and farmers in producing

more wealth for the country.

Mission Statement

● To make our depositors happy with the value and quality of services they

get from Producers Bank

● To provide responsive and innovative credit and other services needed by

farmers, micro and small to medium entrepreneurs

● To assure challenging and rewarding jobs and long-term employment for

our employees

● To make our stakeholders very proud of our contributions to economic

development in the Philippine countryside

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 In pursuing Producers Savings Bank Corporation's vision to be the leading partner

for entrepreneurs and farmers, the trainees actively contributed to the bank's mission. The

trainees demonstrated a commitment to efficient and accurate record-keeping through their

meticulous record management, which included the filing of opened and closed accounts

and organizing physical files. This activity is consistent with the bank's goal of ensuring

customer satisfaction and providing responsive services to micro, small, and medium-sized

businesses. Furthermore, their communication role, such as assisting clients in opening

bank accounts, demonstrates their commitment to fostering positive customer experiences.

Furthermore, the trainees demonstrated high attention to detail in data processing

and reprographics. Their participation in tokens of appreciation, as well as the preparation

of daily summary reports and statements of accounts, not only contributes to the bank's

financial accuracy but also improves the overall work environment. These efforts are

consistent with the bank's mission of providing challenging and rewarding jobs for its

employees and making stakeholders proud of its contributions to economic development

in the Philippine countryside. In conclusion, the trainees' diverse roles collectively embody

the Producers Savings Bank Corporation values, embodying the vision and mission

through their dedicated and impactful contributions.

Beliefs

● Passion for Excellence, Integrity, Professionalism, Resourcefulness, and

Teamwork.

● People are our most important resource.

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 Competitive Advantage

In keeping with its mission and vision, Producers Bank supports the driver of the

local economy for creating more wealth and to spur economic growth. The majority of the

branches are in the countryside outside the main growth hubs, where many of the unbaked

sectors of the population are located. By reaching out to the folks in the countryside,

Producers Bank is actively supporting the financial inclusion program of the government.

The branch network today is now over 257 branches located in Luzon, Visayas, and

Mindanao.

Statement of Corporate Responsibility

The primary purpose of our existence is to create long-term value to our

shareholders by generating superior and sustainable returns. We will achieve this by:

● Providing our customers with value-added products and better service delivery;

● Adhering to what our laws and regulations require;

● Promoting a corporate culture that subscribes to high moral and ethical standards

● underpinned by codes of corporate governance and best practices;

● Creating a working environment based on the values of equal opportunity and

meritocracy; and

● Improving the quality of life of our employees, and in the communities that we

serve particularly in areas that are not served by the large financial institutions.

Corporate Logo

The Producers Bank logo represents the aspiration of the Bank as expressed by the

ideals of its four publics (customers, employees, creditors, and shareholders). These four

publics are the four sides of the logo. These interlocking publics, if put together, share a

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common spirit of sacrifice, honesty, and teamwork. Thus, creating a solid and stable

institution represented by the square of the logo. The Bank sees itself becoming the avenue

– the yellow path – through which the countryside's green resources are transformed into

new golden wealth. It aims to be the primary development financial institution –

represented by the color yellow – in the Philippine countryside – represented by the color

green. The Bank, therefore, is the yellow sun rising on the Philippine countryside, bringing

new hope to Filipinos who seek a better future. Producers Bank is the dawn rising, shedding

light to families and towns and bringing hope by helping people create new wealth (see

exhibit 2).

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 Organizational Structure

Figure 1: Organizational Structure of PSBC-Talavera

The figure above shows the approved and updated organizational structure of the

PSBC-Talavera Branch as of November 24, 2023, by the branch head, Ms. Jessica G.

Monje.

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 TRAINING

Hours Worked

During the accounting practicum, they spanned the training period from September

4, 2023, to November 24, 2023, encompassing eleven (11) weeks, excluding one holiday

week. Operating within the standard framework of an eight (8)-hour workday, the schedule

demonstrated minimal variations, aligning with the bank's day-to-day operations. The

trainees usually had a lunch break from 11:30 AM to 12:00 noon. To estimate, the trainees

completed their internship, accruing approximately 425 hours. The immersive experience

unfolded at the vibrant Producers Savings Bank Corporation in Talavera Branch, where

both trainees were diligently assigned to the Cash Department. The workplace, symbolic

of a semi-formal atmosphere, featured a distinctive layout. A singular long table served as

the central hub for interns, equipped with one operational computer for collaborative use.

This arrangement fostered a dynamic yet focused work environment, enabling hands-on

learning experiences. The branch's unique setup, characterized by its semi-formal

ambiance and communal workstation, significantly shaped the trainees' daily interactions

and workflow dynamics.

Tasks Performed

Throughout their practicum at the bank, the trainees' supervisor and head engaged

them in the following tasks.

Record Management

Filing of Opened and Closed Accounts

The trainees assumed responsibility for the systematic filing of both newly opened

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and closed accounts during their practicum. Upon the bank teller's processing of newly

opened accounts, the trainees received the corresponding sigcards and client application

forms for filing. This filing process involved a dual approach—scanning and uploading

digital copies to the bank's Filezilla server and physically organizing copies of documents

based on the account type selected by the client (see exhibit 3).

For the digital storage, the trainees carefully scanned and uploaded the processed

documents, ensuring a seamless integration into the bank's electronic records.

Simultaneously, physical copies were methodically filed, with one set of sigcards

organized by account number for the teller and cashier's reference and the second set

arranged alphabetically for easy retrieval.

In the event of account closures, the trainees diligently retrieved the physical

sigcards and application forms from the bank's archival records. Subsequently, the trainees

stamped these documents as 'closed,' indicating the closure date (see exhibit 4). To maintain

a comprehensive record, the closed account documentation underwent the same digital

filing process, with scanned copies securely uploaded to the Filezilla server. This

meticulous approach to account documentation management facilitated organized record-

keeping and retrieval for the bank's administrative purposes.

Organizing Physical Files of the Bank

To facilitate efficient file retrieval, both trainees diligently collaborated to arrange

the bank's physical files (see exhibit 5). This process involved sorting based on file type

and categorization by the corresponding year. The objective was to streamline the storage

system, ensuring that files related to clients with dormant or closed accounts were easily

13
locatable. The trainees recognized the importance of this task in enhancing the bank's

operational efficiency and maintaining an organized repository of historical records.

Book Record Keeping

This task involved checking the information written in the bank's logbook to ensure

the accuracy and currency of financial records. The trainees diligently examined entries

pertaining to both new accounts and closures (see exhibit 6). Subsequently, they cross-

referenced this information with the bank's digital system to confirm the existence and

consistency of each record. Additionally, the trainees played a crucial role in updating the

interbranch logbook. They utilized the daily inter branch deposits voucher to accurately

record transaction details, ensuring a precise reflection of interbranch activities.

Simultaneously, the Western Union logbook was updated using customer checks, capturing

essential information such as the amount and the sender and receiver's names.

This careful process not only contributed to maintaining a precise and up-to-date

ledger but also underscored the trainees' commitment to ensuring the integrity of the bank's

financial documentation.

Communication

Assisting Clients in Opening Bank Accounts

During the third week of their practicum, the trainees were trained in guiding clients

through the process of opening bank accounts (see exhibit 7). This involved a diligent

approach to interviewing clients, focusing on courtesy and professionalism. The trainees

were instructed to inquire tactfully about the type of account the client intended to open.

Subsequently, they were responsible for aiding clients in completing the CISS (Customer

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Information and Specimen Signature) card, also referred to as the signature card or sigcard,

and the associated application form. A keen attention to detail was paramount, ensuring

that all requisite information was accurately provided. Moreover, the trainees were

entrusted with the crucial responsibility of validating the legitimacy and legality of the

documentary requirements submitted by the clients. This multifaceted task demanded a

comprehensive understanding of both procedural intricacies and interpersonal finesse as

the trainees navigated the nuances of facilitating a seamless account-opening experience

for clients. When faced with uncertainties in handling client concerns, the trainees

demonstrated their proactive approach by seeking guidance from Ma'am Jessica or Ma'am

Ella, further enhancing their learning experience (see exhibit 7).

Data Processing

Daily Summary Report

The trainees were responsible for preparing the daily summary report under the

guidance of the bank's teller (see exhibit 8). This involved thoroughly examining vouchers

from the day's transactions, ensuring a detailed review of financial records. The trainees

carefully cross-checked the details to guarantee the accuracy of the reported data, focusing

on maintaining a balance between cash inflow and outflow. This responsibility demanded

keen attention to detail and adherence to established accounting principles to produce a

comprehensive and accurate summary of the daily financial activities within the bank.

Preparation of Statement of Accounts

The Producers Bank internship program provided a valuable experience for

aspiring finance professionals. Throughout their employment, the trainee was given a lot

15
of responsibility, emphasizing the careful compilation of the bank's clients' statements of

accounts. This activity involved a lengthy procedure (see exhibit 9):

The trainee diligently sorted the checks based on account numbers and names. This

meticulous organization forms the foundation for accurate record-keeping and subsequent

data entry. Once checks are organized, the account number and date covered by these

checks are manually input into the bank's Finacle program. Each transaction is carefully

recorded, ensuring accuracy in financial records. After inputting data into Finacle, the

relevant transaction statements are copied from the program to Microsoft Word for further

processing. This step allows for customization and formatting before the final statement

generation. In Word, the statements are formatted to meet both internal and client-specific

requirements. This includes arranging transaction details in a clear and comprehensible

manner and aligning all the headers, dates, particulars, check numbers, deposits,

withdrawals, and balances remaining. After formatting, the statements are thoroughly

reviewed for accuracy and completeness. Comprehensive financial statements depicting

the client's financial situation are then generated and printed. Subsequently, the individual

verification of account numbers is ensured by examining that the stated account numbers

correspond to the corresponding client accounts. Additionally, once the authenticity of the

account numbers has been confirmed, the check amounts are cross-verified. The trainees

carefully compared the printed document's stated check amounts and the transaction date

with the bank to the actual checks. The statements of accounts are then again sent to the

cashier and branch head for their signatures, confirming that the bank statements are done

and are ready to be enveloped to be sent to the clients.

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 Implementing this thorough process ensures that clients receive comprehensive and

accurate financial statements that reflect their current financial standing. These statements

provide a detailed breakdown of transactions, empowering clients to make informed

financial decisions.

Reprographics

Simple Clerical Works

Encoding data seems easy, but criticality is attached to it since a single error might

affect the whole document. The trainees are tasked to encode pertinent data into loan

evaluation and approval sheets, which is the initial phase of the process. It involves

gathering, organizing, and inputting essential information loan applicants provide. This

information typically includes personal details, financial statements, credit history,

collateral details, and loan purposes. Accurate encoding is crucial for subsequent stages,

enabling a comprehensive assessment of the applicant's financial standing and credibility.

Also, the importance of printing and xeroxing documents became evident in almost all

aspects of work. It is indeed easy work, but it still enhances the trainees' digital literacy. It

is a good idea to start with a basic understanding of computers before doing more advanced

and complex computerized tasks.

Although modern technology has become an assistant in almost every aspect of

work in society, some old things are still useful. Like the greatness of a typewriter (see

exhibit 10), the trainees are taught and tasked to utilize it in putting clients' names in a loan

contract. Also, preparing the debit and credit ticket is very accessible and practical. The

trainees then came to understand why typewriters are so popular in history and are still

going with the means of computers.

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 Tokens of Appreciation and Honor

At Producers Savings Bank Corporation, fostering a culture of celebration,

appreciation, and camaraderie is integral to their values. The trainees are tasked to create

tarpapels, learning that simply creating them to greet the esteemed bosses during special

occasions signifies gratitude and respect. These displays are heartfelt gestures, expressing

appreciation for their leadership and guidance. The trainees also note that teachers are

among the bank's most valued customers, so they are charged with wrapping presents for

them on their special day, World Teacher's Day, as a token of appreciation for their

commitment to education and service to the bank.

Moreover, as the Christmas season rings the bell, the trainees are assigned to put

Christmas decorations within the workspace, fostering a festive atmosphere, boosting

employee morale, and creating a joyful ambiance (see exhibit 11). These decorations evoke

a sense of unity and cheer among colleagues, enhancing the overall work environment.

Furthermore, as a token of gratitude for their partnership and trust, the trainees are

additionally assigned to wrapping Christmas gifts for valued clients (see exhibit 11).

Presents that have been carefully wrapped show a dedication to establishing and preserving

strong customer relationships, encouraging loyalty and respect on both sides. Designing

simple yet heartfelt birthday decorations for team members is also entrusted to the trainees,

fostering a culture of care and appreciation within the workplace. These decorations serve

as reminders of the value placed on each individual's presence and contributions to the

team. The trainees came to fully understand that these activities are more than just gestures;

they symbolize a commitment to acknowledging and honoring those who contribute to the

success and well-being of the company.

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 SKILLS ACQUIRED

Conceptual Skills

Problem-Solving

The meticulous preparation of statements of accounts required the trainees to

engage in complex problem-solving. This activity encompassed organizing checks,

inputting data into the Finacle program, formatting statements, and ensuring accuracy

through thorough cross-verification. The acquired problem-solving skills align with CMO-

27's emphasis on developing the ability to solve problems using appropriate quantitative

and qualitative techniques.

Competence in Financial Reporting and Analysis

The trainees participated in the careful compilation of clients' statements of

accounts, involving data sorting, entry into the bank's Finacle program, formatting, and

verification of account details. This skill aligns with the internship's objective of

developing competence in financial reporting and analysis. It also correlates with CMO-

27's outcome of applying analytical and critical thinking skills in financial reporting.

Organization and Planning

The methodical filing of physical and digital records, organization of physical files,

and careful preparation of daily summary reports showcased the trainees' organizational

and planning skills. These tasks were crucial in enhancing the bank's operational efficiency

and maintaining an organized repository of historical records. Organization and planning

skills are integral to CMO-27, preparing individuals to organize and manage resources

effectively to achieve organizational goals.

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 Cultural Sensitivity

In creating tokens of appreciation and honor, the trainees demonstrated cultural

sensitivity by recognizing and celebrating special occasions within the workplace. This

activity included creating thoughtful displays, wrapping presents for teachers on World

Teacher's Day, and decorating for the Christmas season. Cultural sensitivity aligns with

CMO-27's emphasis on understanding business's cultural and international aspects,

contributing to effective global engagement.

Leadership and Teamwork

Participating in creating tokens of appreciation and honor involved the trainees in

tasks such as creating tarpapel, wrapping presents, and decorating workspaces. These

activities showcased leadership and teamwork skills as they collaborated to express

gratitude, celebrate special occasions, and enhance the work environment. Leadership and

teamwork are highlighted in CMO-27, emphasizing the development of leadership

qualities and the ability to work effectively in teams.

Interpersonal Skills

Effective Communication

The trainees honed effective communication skills through client interactions during the

account opening process. They tactfully interviewed clients, inquiring about the type of

account they intended to open. This skill is pivotal in facilitating a seamless account-

opening experience, aligning with the internship objective of developing effective

communication in a real-world banking context. It also corresponds to CMO-27's program

outcome of fostering effective communication skills for professional growth.

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 Customer Service and Professionalism

Assisting clients in opening bank accounts required a keen focus on courtesy and

professionalism. The trainees guided clients through the CISS card and application form,

validating the legitimacy of documentary requirements. This task emphasized customer

service and developed a professional demeanor in handling client interactions. The

acquired customer service skills align with the internship objective of gaining practical

experience in a client-centric banking environment and correlate with CMO-27's program

outcome of enhancing customer service skills for career advancement.

Teamwork and Collaboration

Collaborating to organize physical files demonstrated effective teamwork. This

skill is crucial for efficient file retrieval and contributing to strategic initiatives. The

trainees' participation in these collaborative efforts aligns with the internship objective of

engaging in team-based activities within the banking sector. It also corresponds to CMO-

27's program outcome of fostering teamwork and collaboration for holistic professional

development.

Problem Solving and Adaptability

The daily summary report preparation provided opportunities to develop problem-

solving skills and adaptability. The trainees encountered diverse challenges and situations,

requiring them to think on their feet and adjust to changing circumstances. This skill

development aligns with the internship objective of gaining practical problem-solving

experience and relates to CMO-27's program outcome of enhancing adaptability for career

resilience.

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 Fostering Cultural Sensitivity and Client Relations

Participating in tokens of appreciation and honor activities, such as creating

tarpapels and wrapping presents for clients, enhanced cultural sensitivity and client

relations. This showcased their ability to contribute to aesthetic and festive elements within

the workplace. While not directly related to traditional accounting skills, this skill reflects

the importance of a well-rounded approach in the internship. These activities symbolized

the trainees' commitment to acknowledging and honoring clients and team members. This

skill aligns with the internship objective of developing a deeper understanding of client

needs and effective communication strategies, emphasizing the cultural context in banking.

It also correlates with CMO-27's program outcome of fostering cultural sensitivity for

global professionalism and the outcome of developing a sense of responsibility and

initiative.

Technical Skills

Attention to Detail

The meticulous filing of opened and closed accounts, organization of physical files,

and preparation of statements of accounts demanded a high level of attention to detail. This

skill ensures accurate record-keeping and financial statement generation, contributing to

the trainees' development and understanding of the importance of precision in financial

documentation. The trainees ensured accuracy in every step of the process, from inputting

data to cross-verifying check amounts. Attention to detail aligns with the internship

objective of gaining hands-on experience in comprehensive banking tasks and relates to

CMO-27's program outcome of enhancing attention to detail for professional competence.

22
 Compliance Auditing

The trainees were entrusted with validating the legitimacy and legality of the

documentary requirements submitted by clients during the account opening and closure

processes. This skill contributes to the objective of understanding and adhering to

regulatory requirements, emphasizing the importance of compliance in the accountancy

internship. It also aligns with CMO-27's outcome of understanding and applying ethical

and legal principles in accounting.

Data Encoding

The trainees developed critical data encoding skills, recognizing the importance of

accuracy in loan evaluation and approval sheets. They demonstrated proficiency in using

modern technology for data processing while also appreciating the practicality of

traditional tools like typewriters. These skills align with the accountancy internship

objective of improving digital literacy and adapting to various tools and technologies. The

trainees demonstrated adaptability by encoding data using modern technology and

traditional tools like typewriters. This aligns with CMO-27's outcome of adapting to

various tools and technologies.

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 CONCLUSION

In all respects of the training period, the trainees consistently exhibited a proactive

attitude, attention to detail, and a strong commitment to learning. Their willingness to take

on diverse responsibilities and ensure task accuracy contributed significantly to the

efficient functioning of various banking processes.

Through the accountancy internship, the trainees captured a life-changing

experience that taught them to connect classroom instruction's theoretical world with real-

world accounting's dynamic reality. Trainees were able to explore and apply theoretical

concepts in various accounting circumstances because of the training's deliberate efforts to

improve the trainees' technical skills and practical comprehension of accounting principles.

The emphasis on professional skill development, encompassing communication,

teamwork, and ethical conduct, has not only shaped their abilities but also instilled a

professional ethic essential for success in the workplace. Simply assisting and patiently

communicating the client's concerns on opening their bank accounts shows a foresight in

preparing the trainees for the globalized business landscape. It has been invaluable,

equipping them to adapt seamlessly to evolving business dynamics and comprehend the

intricate ways globalization influences accounting practices.

Ultimately, this accountancy internship attests to the program's unwavering

commitment to providing students with the skills, flexibility, and essential ethics necessary

to succeed in their future careers in accounting, financing, or banking sectors while

significantly and favorably impacting the Central Luzon State University, the Producers

Savings Bank Corporation, and above all, the trainees themselves.

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 REFERENCES

Manual

RECTO, MATILDE S. & TOLENTINO, CORAZON L. Practicum Policies and

Operations Manual, CBAA, Central Luzon State University, College of Business
Administration and Accountancy, 2010 Editions.

Online Sources

CLSU-ADMISSIONS. (2017). Clsu2.Edu.ph. https://oad.clsu2.edu.ph/

Producers Savings Bank Corporation - Official Website. (2019). Producers Savings Bank
Corporation - Official Website. https://www.producersbank.com.ph/

Revised Policies, Standards, and Guidelines for Bachelor of Science in Accountancy

(BSA). (2019). Commission on Higher Education Regional Office - Official
Website. https://chedro1.com/wp-content/uploads/2019/07/CMO-27-s-2017.pdf

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APPENDICES

26
 APPENDIX 1

RESUME OF THE TRAINEES

27
28
 APPENDIX 2

LETTER OF INTENT MADE BY THE TRAINEES

29
30
 APPENDIX 3

CERTIFICATE OF COMPLETION OF THE TRAINEES

31
32
 APPENDIX 4

CERTIFICATE OF COMPLETION AWARDING

33
 APPENDIX 5

GRAMMARLY REPORT

34
35
EXHIBITS

36
 EXHIBIT 1

PSBC OFFICE IN TALAVERA, NUEVA ECIJA

EXHIBIT 2

OFFICIAL LOGO OF PSBC

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 EXHIBIT 3

SCANNING OF COMPLETED AND VERIFIED APPLICATION FORMS OF

CLIENTS

EXHIBIT 4

COMPILATION OF NEW AND CLOSED BANK ACCOUNTS

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 EXHIBIT 5

ORGANIZING OF LOAN APPLICATIONS OF TEACHERS ALPHABETICALLY

EXHIBIT 6

UPDATING RECORDS OF CLOSED ACCOUNTS AND INTER BRANCH

LOGBOOKS

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 EXHIBIT 7

ASSISTING CLIENTS IN OPENING NEW ACCOUNTS

EXHIBIT 8

PICTURE OF SUMMARY REPORT AND THE VOUCHERS USED AS REFERENCE

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 EXHIBIT 9

PREPARATION AND COMPLETION OF STATEMENT OF ACCOUNTS

EXHIBIT 10

ENCODING, WRAPPING BANK’S MERCHANDISE, AND USING A TYPEWRITER

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 EXHIBIT 11

WRAPPING GIFTS AND PICTURE OF BANK’S CHRISTMAS DECORATION

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