Account number

Page 1 of 4 K 4317 731 5356 D

Mr Vasile Craciun
Visit us
unitedutilities.com H
Flat 21
Warren Manor
Warren Drive
Call us
E
THORTON-CLEVELEY
Lancashire 0800 912 7237
FY5 3TG
8am to 8pm Mon to Fri

32400
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004092

Bill date
14 February 2023 _
Billing period

B
15 November 2023 - 10
February 2023

Your water and

wastewater charges

) Balance last time ( 10 November 2022 )

Your £161.30
Your new balance
S Your new charges

£459.88
£298.58
charges If you've made a payment in the last seven days, this
may not be shown in the balance and in your payments.
K More on page 2

*
J
Your 003
You pay your bill once a year
Payment for your new charges of £298.58 should reach Total due
payments us by 1 March 2023.

You have a balance outstanding of £161.30 that you

need to pay straight away.
For ways to pay, please see page 2.
£459.88

Manage your Sign up for My Account and you can access your
account at a time that suits you. Once registered you
bill online can pay your bill, set up a Direct Debit and update your
personal details. You can also choose to receive your
bills electronically rather than through the post.

Register today at unitedutilities.com/myaccount

400080
 Page 2 of 4

Ç Your charges

/ \
Fresh water Wastewater
£155.61 £142.97
J J
. Fixed £84 x 1.078 rate = £90.55 . Fixed £84 x 1.702 rate = £142.97

< Standing 365 days @ £65.06 a year = £65.06

charge

Your new charges £298.58

< Standing charge: This is a fixed annual charge associated with the costs of providing our services, and is shared amongst all our
customers.
. Fixed: Based on factors such as the size and location of your home. Full details at unitedutilities.com/rv. If your rainwater doesn't
drain to the sewer, you can claim a reduction at unitedutilities.com/surface-water-drainage

É Your payments
Your outstanding balance is due now. The remainder is due by 1 April
2023.
You should allow at least five working days for your payment to reach us.

The easiest way to

pay is by Direct Debit
Why not pay your bill in smaller chunks by setting up a
%
Direct Debit? You can choose a frequency and date that Sign up today at
you'd like your payments to be collected. Once set up,
your payments are taken automatically from your bank unitedutilities.com/myaccount
account, meaning it's one less thing to worry about. and get £5 off your bill!

Q
Set up a Direct Debit online at unitedutilities.com/dd
and you can see how much your regular payments will
be. Or call us on 0800 912 7237.
‰Jn:zƒ44#%"1[/„Š

Ways to pay

H T
Online at unitedutilities.com/myaccount or Using our free Apple and Android apps. Visit
unitedutilities.com/paybill unitedutilities.com/app

Call our free 24 hour automated line

y z
By internet banking or BACS.
on 0800 980 6050 NatWest Bank PLC. Sort code: 01-09-17
Account number: 58933956. Please use
your water account number as the reference

There are more options on the next page +

 Page 3 of 4

Ways to pay (continued)

By cheque. Make cheques payable to 'United
Utilities Water Limited'. Write your account
number on the back and send it with the
payment slip to United Utilities, PO Box 11249,
°
Take this bill or your payment card to any
} Payzone outlet or Post Office branch
to pay by cash. Please keep your receipt.

‰4_?H>$;re)ƒÂ;Š
Harlow, CM20 9NN. 63314030042782690999

Payments coming up
10/05/23 £161.30
10/06/23 £298.58
Total for this bill £459.88

Ñ More information
E T
Priority services Download our app
We can all benefit from a bit of extra support at some Paying your bill has never been easier with our free app.
stage in our lives. This could be due to age, ill health, No more having to queue at the bank or Post Office, you
disability, mental health problems or language barriers. can make a payment with just a few taps on your phone
Registering for our Priority Services is free and means we while you’re sitting at home with a cuppa.
can offer additional support tailored around your Visit unitedutilities.com/app to download our free app
particular needs. for both Android and Apple smartphones.
Visit unitedutilities.com/priorityservices or
call 0345 072 6093 to register.

Payment slip bank giro credit

Customer account number Amount due

4278269099 S 459.88

‰4_?H>$;re)ƒÂ;Š
Date CHEQUE ACCEPTABLE
63314030042782690999
Signature Cash

National Westminster Bank Plc

Collection account Cheque
United Utilities Water Limited

57-01-14 S
0503 HE
Please do not write or mark below this line and do not fold this payment slip

>00045988< 4278269099806< 570114+< 73 X

 Page 4 of 4

Ñ More information (continued)

{ D
Take advantage of our Put all that rainwater
fantastic freebies to good use
We have some clever devices to help you save water Gardens don’t need tap water to be at their blooming best
without even trying! And what’s more, you can order - so why not put all that rainwater to good use by storing
them free of charge. From shower regulators to toothy it in a water butt and use that instead? Your flowers will
timers, our fantastic freebies will help you save water and never notice the difference!
money too. Order one now at unitedutilities.com/watertight
Just visit unitedutilities.com/watertight to order.

Ö Contacting us
Speak to the right team with our handy list of numbers: If you need to use our Text Relay service, just dial 18001
followed by any of the phone numbers listed on this bill.
Billing enquiries 0800 912 7237
All our information leaflets including our ‘Standards of
Moving home 0345 026 7661
service’ and our ‘Customer’, ‘Leakage’ and ‘Debt Recovery’
Struggling to pay 0800 072 6765 Codes of practice are available online at
unitedutilities.com/leaflets
Recent bereavement 0800 912 7249
If you’re not happy with our services, please call
Register for Priority Services 0345 072 6093 0345 075 0711 and we’ll try our best to put things right. If
you'd like a copy of our complaints procedure, please call
A leak in the street 0800 33 00 33
us or go online at unitedutilities.com/leaflets
Water and wastewater problems 0345 672 3723 If you've followed our complaints procedure but are still
For emergencies we're open 24 hours unhappy, the Consumer Council for Water offers free
You can also ring this number to check
independent advice. Visit ccwater.org.uk or call them on
the identity of one of our representatives.
0300 034 2222

United Utilities Water Limited. Registered in England and Wales. Registered number 2366678. Registered office: Haweswater House, Lingley Mere Business
Park, Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP. VAT number 483 7973 87. Visit unitedutilities.com/privacy for details about how we handle
your personal details. If you don't have access to the internet please get in touch and we'll be happy to help.

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