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ELECTRICITY
You have saved $2,733.59 in Pay on Time Discounts
How to Pay: Information on how to pay and where you can pay this account is available on the last page of this invoice
M2 Energy Pty Ltd ABN 15 123 155 840 trading as Dodo Power & Gas
Billing Details: 6, 21 -23 Highclere Ave Punchbowl Next Scheduled Reading: 31-Dec-2020
Rate Meter Reading Reading Bill Current Previous Usage Daily Avg
Description Number Date Type Days Reading Reading (kWh) (kWh)
4,423
Sub Total
New Charges For Billing Period Inc GST $1,608.18
Discounts
Pay On Time Discount - 20.0% of $1,517.53(usage charges) -$303.50
Sep-20 36.82
50 48.6 48.6 48.6 48.6 48.6
Jun-20 27.10
40
32.0 32.0
kWh
22.7
21.3 21.3
20
Jan-20 13.55 15.8 16.3
12.0
10
Sep-19 35.83
0
0.0 10.0 20.0 30.0 40.0 1 2 3 4 5
Average Daily kWh People in home
Important Information
Payment Assistance. If you are having difficulty paying your Customer Service or Complaints? Please tell us (on 13 36 36) or
instalments, please call our customer service team to discuss payment email us via www.dodo.com/email if you have any concerns about our
arrangements, rebates and other assistance that may be available to service. We take your feedback seriously, as it is the best way for us to
you. We can also provide information about our Hardship Program and identify and correct our processes. You also have the right to ask to
independent Financial Counselling services. have your complaint referred to a higher level within our customer
service centre.
NSW Government's Social Programs for Energy. If you are the
holder of a valid pension card, you may be eligible for the Low Income Ombudsman Service. If you remain unhappy with our resolution of
Household Rebate, Family Energy Rebate, the Medical Energy Rebate or your complaint, you also have the right to refer the complaint to the
the Life Support Rebate. You may also be eligible for the Family Energy energy industry ombudsman. Call the Energy and Water Ombudsman of
Rebate if you received the Family Tax Benefit A or B last Financial Year. New South Wales (EWON) on 1800 246 545, a free and independent
Please click here or call us for more information. Please call us to apply. alternative dispute resolution scheme.
Moving Premises? Please provide us with 3 days notice if you are More Information. Our Terms & Conditions, Customer Charter and
vacating your premise. Please ask us about products and services that our policies about Privacy, Complaint Handling and our Hardship
may be available in your new premises. Program are available on our website, or on request, free of charge.
Access to Meters. Please ensure that safe and easy access to your Contact Us. You can call us on 1300 37 47 57; email us using our
meters is available for us and your Local Distributor. We will issue an online support service at www.dodo.com/email or write to us at PO Box
estimated bill if your meters cannot be read. 631 Collins St West, Melbourne, VIC 8007.
M2 Energy Pty Ltd ABN 15 123 155 840 trading as Dodo Power & Gas
/ / $
Dodo Power & Gas Pty Ltd Payment in Person Due Date: 23/10/2020
Please present this account intact with payment at
any Australia Post outlet
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