Professional Documents
Culture Documents
RYAN B. BARLAAN
Bachelor of Arts in Economics
Page | 1
CHAPTER 1
INTRODUCTION
rural areas and smaller cities. The absence of reliable internet access and the necessary
systems. This limitation not only hampers individuals but also impedes businesses from
Also, a critical impediment is the low level of digital financial literacy prevalent across
generations and lower-income families, where individuals may lack awareness and
pervasive reluctance to adopt these digital payment methods. As a result, there persists a
Philippines. Despite these challenges, there has been a notable shift towards cashless
(SEADS, 2022). The study revealed that 60% of Filipinos carried less cash in their
wallets, and an impressive 84% had tried going cashless in 2021. This growing trend
Page | 2
underscores a changing mindset among Filipinos, reflecting increased confidence in
navigating daily transactions without physical currency. Notably, over half of the
participants expressed confidence in managing their financial needs for a week or longer
financial solutions. Furthermore, the restrictions and safety concerns imposed by the
pandemic accelerated the adoption of e-commerce apps, with more consumers venturing
into online shopping for the first time. This shift not only reflects the adaptability of the
Filipino consumer but also underscores the transformative power of external factors,
such as a global health crisis, in reshaping financial behaviors and preferences. In essence,
while challenges persist in terms of digital infrastructure and financial literacy, the
factors, paints a complex and dynamic picture of the financial landscape in the country.
As the nation navigates these challenges and opportunities, understanding the nuanced
significant paradigm shift in the way we engage with financial systems, marking a
This shift is more than just a passing trend; it has become a fundamental aspect of daily
interactions and economic activities. Digital payment methods, such as mobile wallets,
contactless cards, and a plethora of digital platforms, have seamlessly woven into the
fabric of students' routines. This integration offers a myriad of benefits, from the
Page | 3
elimination of the need to carry physical currency to the facilitation of swift and secure
transactions with just a tap or click. One of the most notable advantages of cashless
transactions lies in the streamlined and frictionless nature of financial exchanges. The
speed and ease with which digital payments occur have reshaped consumer expectations,
fostering a culture where instantaneous transactions are the norm. Moreover, the
illicit activities, offering a traceable and accountable financial ecosystem. Beyond mere
convenience, the adoption of cashless transactions has played a pivotal role in promoting
financial inclusion. For individuals who may not have easy access to traditional banking
services, digital payment methods provide a viable solution, enabling them to participate
more actively in economic activities. This inclusive approach aligns with broader goals
of creating accessible financial systems that cater to a diverse range of users. Based on
the study of Tee and Ong (2016), a cashless payment removes the usage of money as a
medium of exchange for goods and services by allowing electronic transfer payments.
transactions, cashless payments discourage robbery and other cash related crimes
(Armey et al., 2014). When people select for other alternative modes of payment, they
tend to hold less physical cash when they shop. Thus, it eliminates the incentive for
robbers to commit cash related crimes. Students of this generation are more likely to use
cashless forms of purchasing. In fact, a recent study demonstrated that 53% of Gen Z
consumers prefer to shop in stores that take contactless payments. Transitioning campus
transactions, specifically e-wallets. In this study, the researcher will be tested on the AB
Page | 4
Economics student’s behavior by the use of a questionnaire. This research may help to
affects the behavior. Additionally, this study aims to examine the factors that influence
University. Specifically, the study seeks to identify the factors that motivate the students
to use cashless payment systems, as well as the obstacles, and challenges that hinder
them from fully adopting such systems. With this information, the study hopes to
provide solutions that can enhance the adoption of cashless transactions among AB
institutions as well.
The main objective of this study is to assess how Tarlac Agricultural University's
1.1 Age
1.2 Gender
Page | 5
1.6 Source of Income
students?
3. What is the level of usage and the type of cashless transactions by AB Economics
students?
4. What are the factors that influence the adaptation of cashless transactions among
AB Economics students?
5. What are the potential benefits and risks associated with the use of cashless
6. What are the primary constraints faced by individuals in the Philippines when
This study aims to evaluate the behavior of the AB Economics students of Tarlac
1.1 Age
1.2 Gender
Page | 6
1.4 Household Size
students.
following;
5. To examine the potential benefits and risks associated with the use of cashless
Academic (TAU): This study will contribute to the existing body of knowledge on
cashless transactions by examining the factors that influence the adoption of cashless
transactions among AB Economics students at Tarlac Agricultural University. The
results of this study will give insight into how young individuals view cashless
transactions and their experiences with them, which can help regulators and marketers
build effective campaigns to promote their use.
Page | 7
Business Community: This study will be useful for financial service providers, such as
banks and payment service providers, who are interested in expanding their reach to
young adults. The findings of this study can help these providers to identify the factors
that influence the adoption of cashless transactions, and tailor their marketing strategies
to address the specific needs and preferences of young adults.
Society: This study will contribute to the broader societal goal of promoting financial
inclusion and digitalization, which has the potential to improve access to financial
services, enhance financial literacy, and promote economic growth. By promoting the
adoption of cashless transactions among young adults, this study can contribute to a
more inclusive and resilient economy.
Future Researcher: This study can serve as a foundation or reference for future studies
that use any of the variables mentioned. It will fill gaps in the literature for future
research on the subject.
Students: They are the major beneficiaries of the study, and it will help them recognize
the importance of adopting cashless transactions.
This study will focus on the factors that influence the adoption of cashless
transactions among AB Economics students at Tarlac Agricultural University. The study
will involve a survey of AB Economics students, who are currently enrolled in the
university and have experience using cashless transactions. The survey will cover topics
such as the students' perceptions, attitudes, and experiences related to cashless
transactions, as well as their socio-demographic characteristics.
Page | 8
or the legal and regulatory frameworks that govern them. The study will also not cover
the impact of cashless transactions on financial inclusion or digitalization more broadly.
DEFINITION OF TERMS
For a clear and thorough understanding of this study, the following terms were hereby
defined:
Cashless transactions - refers to payments made using electronic methods, such as credit
cards, debit cards, mobile payments, and online transfers, without the use of physical
cash.
Perceptions - refers to the way individuals interpret and make sense of information and
experiences related to cashless transactions.
Attitudes - refers to the overall evaluation or feeling that individuals have towards
cashless transactions, which may influence their willingness to adopt them.
Experiences - refers to the actual use of cashless transactions by individuals, which may
shape their perceptions and attitudes towards them.
Page | 9
CONCEPTUAL FRAMEWORK:
PROCESS OUTPUT
Socio-
demographic
profile of the
student.
E-money
platforms that
are commonly
used by
Analysis of the factors that
students.
influenced the adoption of
Research Survey,
cashless transaction of
Factors that Questionnaire
economic students at Tarlac
influence the Statistical Analysis Agricultural University.
adoption of
cashless
transactions
among students
Level of usage of
cashless
transactions of
the students.
Page | 10
CHAPTER 2
This section outlines previous studies and articles about cashless transaction and
the essence of conducting this study. The need to reevaluate these learnings and claims is
necessary to make available guidance in conducting this research.
The world financial system that exists today is the result of the development and
evolution a few centuries ago. Technological development has an impact on all aspects
of life including changes to the existing payment system. The result shows that Cashless
Transaction has a significant effect on Consumer Behavior partially. Lifestyle and
money attitude have a significant effect to purchase decision simultaneously. Cash
Transaction has the most significant influence on the Consumer Behavior of customer at
Megamall Manado. (Soputan et.al,2021)
A research was conducted to investigate the factors affecting the intention to use
e-wallet among university students especially during the COVID-19 pandemic in
Malaysia. The study clearly demonstrates students’ perceptions on the intentions to use
e-wallet. As a result, mobile learning developers can attract an equal number by making
mobile learning systems that are more user-friendly and publicizing their benefits to
students. (Chelvarayan et.al,2022)
Page | 11
implemented robustly and being used extensively. On the dark side, obvious financial
benefits are making these apps vulnerable to being attacked, which can be successful
through security breaches. These cybersecurity issues need to be traced out and resolved
to make the financial transactions through an app secure and trustworthy. (Moon et.al,
2022)
Based on the study of Mikrajuddin Abdullah in year 2022 it stated that the
Effective Medium Approximation (EMA) method is commonly used to estimate the
effective conductivity development in composites containing two types of materials:
conductors and insulators. The effective conductivity is a global parameter that measures
how easily the composite conducts electric current. Currently, financial transactions in
society take place in cash or cashless, and, in the cashless transactions the money flows
faster than in the cash transactions.
Over the last decade, the Philippine government and private sector have
spearheaded several cashless initiatives in part to address the structural deficiencies of the
country’s economy, such as its poor financial inclusion levels and its heavy reliance on
remittances. This paper will provide an assessment of the non-cash payment industry in
the Philippines. It will argue that while structural challenges have spurred the country’s
most cutting-edge cashless initiatives, they have simultaneously impeded the full
integration of cashless transactions into Philippine society. The Philippines will only
achieve its goal of transition to a “cash-lite” country if the central bank, Bangko Sentral
ng Pilipinas (BSP), and the private sector are able to coordinate efforts to address the
financial system’s limitations. (V. Nair ,2016) Alyssa Cacas in 2022 study that over the
years, financial services have constantly evolved from cash to card to digital transactions.
The usage of cashless transactions in the Philippines is not as high in developed countries.
The trajectory of generation X’s behavioral intention to adopt GCash was popularized
during this pandemic crisis. Currently, there are limited information on the influencing
factors that impacts this behavioral intention on the adoption of the untapped target
market. The results present a positive effect on generation X's behavioral intention to
adopt GCash and a significant relationship between the influencing factors and
behavioral intention.
Page | 12
payment system that is continuously being embraced and adopted in the financial system
of both developed and developing countries with a view to simplify and ease payments
in business transactions. As a result, many studies were conducted around the globe by
scholars on epayment adoption. (Ahmi, A, 2015). Thus Digital Payment Methods
(DPMs) are evolving fast but they are yet to be widely adopted particularly in the
developing countries. An initial review of literature suggests that several studies have
already been conducted on this topic for understanding antecedents of digital payments
adoption. However, only few studies have examined this emerging topic in the context
of developing countries. (Dwivedi et.al, 2017)
The mobile wallet has been defined by Shin (2009) as a form of payment that
enables users to conduct payment electronically via use of a mobile device, replacing the
physical wallet so that payment transactions can be completed at the merchant׳s location.
It not only stores payment data, but loyalty cards and coupons can also be incorporated,
allowing consumers to benefit if they choose, from SP discounts.
CHAPTER 3
METHODOLOGY
Data Analysis
The research will employ regression analysis as a robust statistical tool that proves
This analytical method allows researchers to examine the strength and direction of
factors. It aims to unveil the nuanced interplay of diverse elements that either motivate
Page | 13
or hinder students from embracing cashless payment systems. The independent variables
may encompass factors such as awareness, convenience, security, peer influence, and
financial literacy. Through the regression analysis, the study can discern which factors
hold more substantial influence over the adoption of cashless transactions, providing a
shaping students' behavior towards cashless transactions. The results derived from this
statistical approach can illuminate the relative significance of each variable, shedding
light on the most influential drivers or obstacles. To implement regression analysis, the
Statistical Package for the Social Sciences (SPSS) app becomes an indispensable tool.
SPSS streamlines the entire process, from data input to statistical interpretation. It
friendly interface of SPSS ensures that even researchers with limited statistical expertise
This involves distinguishing usable from non-usable information and coding, wherein
efficiency. The subsequent step entails the careful classification and tabulation of the
collected data, making it ready for an in-depth analysis through regression techniques.
Visual aids such as pie charts, histograms, graphs, and tables will be judiciously
Page | 14
comprehensive understanding of the findings. The active involvement of the researcher
in the regression analysis and interpretation process is paramount, ensuring that the
study's findings contribute robust and insightful knowledge to the evolving landscape of
CHAPTER IV
Research Design
This study used a quantitative research design to determine the factors that
influence the adoption of cashless transactions, including household size, household
income, source of income, daily allowance, commonly used e-money, level of usage,
potential benefits and risks of cashless transactions.
First, the researcher makes a formal request letter that will be submitted to the
ARS to seek official permission to proceed with the research study. Secondly, once the
request is approved, the researcher went to the Admission and Registration Services to
gather data on the total population of AB Economics students. The researcher will
contact the respondents and request their consent, following this, a survey questionnaire
was distributed among all the students in the ARS, and obtained additional information
necessary for the study.
Page | 15
Data Gathering Instrument
The main instrument for this study is questionnaires to assess the impact of
household size, household income, source of income, and daily allowance, on the use of
cashless transactions, and to identify the favored e-money among students. It also
examines the level of usage, potential advantages, and risks associated with cashless
transactions, as well as the factors that influence the adoption of cashless transactions
among AB Economics students. To help meet the study's goals and explain its purpose,
data gathered from the survey and questionnaire will also be used.
Table 1.
Class/Year Sampling
1st 25 25
2nd 25 25
3rd 25 25
4th 25 25
context, the population under consideration consists of students from different year
Page | 16
levels of AB Economics students of Tarlac Agricultural University (1st, 2nd, 3rd, and
4th). The total sample size is predetermined to be 100 students, with an equal allocation
of 25 students from each year level. To achieve this, the sampling fraction (f) for each
Given the uniform distribution of students across year levels, the calculation
simplifies to:
f=25/100/4= 25/25=1
The formula for calculating the stratified random sampling size (n_h) for each
nh=Nh/N x n
Where:
This indicates that the entire population within each year level of AB Economics
students of Tarlac Agricultural University will be included in the sample, resulting in the
Page | 17
selection of 25 students from each year level. Therefore, the stratified random sampling
methodology, with an equal target sample size of 25 students per year level, ensures a
Page | 18
PRESENTATION, ANALYSIS, AND INTERPRETATION
This chapter presents the findings, analysis and interpretation of data gathered.
This chapter deals with the data gathering, presentation, and interpretation of the results
from the conducted survey and the software analysis. To accurately draw comparisons
Table 1
Age:
Frequency Percent Valid Percent Cumulative Percent
Valid 17 - 20 years old 40 31.7 31.7 30.5
20 - 25 years old 55 39.3 39.3 37.2
25 - 30 years old 5 29 29 29.9
Total 100 100.0 100.0 100.0
Agricultural University provides valuable insights into the factors influencing the
comprising 39.3%, fall within the 20-25 age range. This age group exhibits a higher
for 31.7%, reinforces the notion that the adoption of cashless methods is prevalent
among a tech-savvy generation. However, the minimal presence of individuals aged 25-
30, constituting only 29%, suggests a potential decline in enthusiasm for cashless
Page | 19
varying preferences and technological aptitudes within the AB Economics student
community.
Table 2
Gender
Frequency Percent Valid Percent Cumulative Percent
Valid Female 55 54.7 54.7 54.7
Male 45 45.3 45.3 45.3
Total 100 100.0 100.0 100.0
Table 2 exhibits the gender distribution within the AB Economics student body at
Tarlac Agricultural University. Among the total respondents, with the assumption of 100
individuals, 45.3% identify as male, while 54.7% identify as female. This gender-based
of how gender might influence attitudes towards cashless transactions. Examining the
male segment, it's noteworthy that this group shows a diverse perspective, encompassing
specific preferences and concerns. Studies have shown that, on average, women tend to
prioritize security and user-friendly interfaces in their interactions with technology. This
insight can guide the implementation of user-friendly and secure cashless platforms
tailored to resonate with the preferences of female students. Moreover, the observed
gender distribution prompts further exploration into potential intersections with other
demographic factors, such as age. For instance, a deeper analysis might reveal whether
there are variations in cashless transaction preferences among different age groups within
Page | 20
Therefore, the gender distribution within the surveyed population serves as a
adoption. It provides a starting point for more granular analyses, allowing for the
identification of nuanced patterns and preferences within distinct gender and age groups.
This holistic approach is essential for tailoring interventions that resonate with the
University.
Table 3
Table 3 shows the distribution of respondents according to their year level in the
students in each year level. This balanced representation suggests a consistent sample
with cashless transactions may evolve throughout the course of the program.
Starting with the first-year students, comprising 25% of the sample, there might be
Page | 21
First-year students often bring a fresh perspective and openness to technological
whether the initial exposure in the first year has resulted in increased comfort and usage
of cashless transactions. This stage in their academic journey may mark a transition from
initial experimentation to more routine integration of digital financial tools. The third-
year students, constituting another 25%, may exhibit a more mature understanding of
group's experiences over the previous years could shape their preferences and attitudes
towards digital financial methods. Finally, the fourth-year students, also representing
25%, are likely to showcase a high level of familiarity with both academic complexities
Overall, this even distribution across year levels provides a unique opportunity to
throughout the academic journey. It lays the groundwork for targeted interventions and
initiatives that cater to the evolving needs and perspectives of AB Economics students at
Table 4
Page | 22
5-10 members 35 35%
Table 4 reveals three distinct categories: 2-5 members, 5-10 members, and Greater
than 10 members, with respective frequencies of 65, 35, and 0, totaling 100 respondents.
The predominant household size, as indicated by 65%, falls within the range of 2-5
members. This category likely represents smaller, nuclear families or shared living
arrangements among students. The higher percentage in this group suggests that the
and embracing digital financial tools due to the ease of coordination and decision-
portion of the sample. Larger households might present a different dynamic in terms of
unique needs and considerations of these larger households is crucial for tailoring
strategies that resonate with their specific circumstances. Remarkably, there are no
respondents in the "Greater than 10 members" category. While this absence might limit
specific insights into extremely large households, it could also indicate that such
university.
be more inclined towards digital financial methods due to their adaptability, while larger
Page | 23
households might require targeted initiatives addressing the complexities associated with
interventions that acknowledge the diverse preferences and challenges associated with
different family structures. This insight contributes to the holistic approach needed to
Agricultural University.
Table 5
₱10,001-20,000 35 35%
₱31,000-40,000 5 5%
₱41,000-50,000 0 0%
Agricultural University. The data is segmented into income brackets, each representing a
range of monthly earnings for the surveyed students. Firstly, the categories "Less than
Page | 24
majority indicates that a significant portion of the surveyed students falls within lower to
and accessibility, making them potentially receptive to the benefits offered by cashless
suggests a notable representation of students with a slightly higher income. This segment
features such as rewards programs or enhanced security that certain digital payment
methods offer.
The "₱31,000-40,000" and "More than ₱50,000" categories, both at 5%, reflect a
smaller but still significant portion of respondents. Individuals in these categories likely
have more financial flexibility, potentially making them open to a wider range of
financial services, including high-end digital payment options. Notably, there are no
respondents in the "₱41,000-50,000" category. While this absence limits specific insights
into this income bracket, it could indicate a unique income distribution within the
In essence, tailoring strategies to the diverse needs and preferences within each
transactions. A holistic approach that considers both the economic context and
individual preferences will contribute to more effective and inclusive strategies for
University.
Table 6
Page | 25
Source of Income of Family Frequency Percentage%
Farming 52 52%
Pension 18 18%
Government Benefits 0 0%
category at 52% signifies that a significant portion of the surveyed students comes from
of students with family enterprises as their primary income source. This group may
showcase a diverse set of financial needs and preferences, given the varied nature of
"Pension" category, with 18%, represents students whose families rely on pension plans
for income. This group may exhibit a different financial dynamic, with a potentially
stable yet fixed income. Recognizing the unique financial circumstances of students from
pension-dependent families is crucial for designing cashless solutions that cater to their
Page | 26
specific needs. Notably, the absence of respondents in the "Government Benefits"
category (0%) suggests that, within the surveyed population, there are no families
representation limits direct insights into this category, it also highlights the specific
transactions. Tailoring initiatives to the distinct needs and preferences arising from
Table 7
Barista 20 20%
Tutor 5 5%
Page | 27
Total 100 100%
Tarlac Agricultural University. The data is segmented into categories, each representing
economic activities students engage in while pursuing their studies. Starting with specific
roles like "Fast food attendant" and "Barista," which collectively account for 30%, it
these roles may have firsthand experience with cashless transactions, particularly in the
context of the service industry. Their exposure to point-of-sale systems and customer
students involved in retail positions. This group, too, interacts regularly with payment
systems and may have insights into the preferences and challenges faced by consumers
roles. Their employment, while not directly related to retail or service, provides a unique
perspective on financial preferences. Tutors may have different income structures and
payments from students. The most substantial category, "Reseller of products" at 55%,
diverse group, engaged in selling various products like clothes and beauty items, is likely
entrepreneurial ecosystem.
Page | 28
Based on this analysis, providing targeted educational resources and workshops
on the benefits and security features of digital payment methods could be beneficial.
Table 8
₱100-300 45 45%
₱300-500 40 40%
₱501-800 15 15%
₱801-1001 0 0%
₱1,001 or more 0 0%
University based on their daily allowance. It reveals that a significant portion of students,
45%, receives a daily allowance in the range of ₱100-300. This group represents nearly
Page | 29
half of the surveyed population and suggests a reliance on limited daily funds, which
could influence their preferences and comfort levels with various payment methods. The
second-largest segment, with 40%, falls within the ₱300-500 daily allowance range.
While this group has a slightly higher daily budget, their financial behaviors might still
be influenced by the need for budgetary efficiency. Both the ₱100-300 and ₱300-500
solutions that align with the financial realities of students operating within constrained
daily budgets.
A smaller but noteworthy portion, 15%, receives a daily allowance in the ₱501-
800 range. This group may have additional financial flexibility, allowing for more
diverse spending patterns. For this category, focusing on the convenience and added
there are no respondents in the ₱801-1001 and ₱1,001 or more daily allowance categories.
While this absence limits insights into higher daily income segments, it could indicate a
specific economic context within the surveyed population, where the majority operates
For students with lower daily allowances (₱100-300 and ₱300-500), emphasizing
affordability, ease of use, and potential cost-saving benefits of digital transactions could
be pivotal. For those with slightly higher daily allowances (₱501-800), highlighting
convenience and additional perks associated with cashless payments might be more
effective. Collaborative efforts with local businesses and service providers to offer
designing targeted strategies that align with their daily allowance realities and encourage
Page | 30
Table 9
Mean
on their utilization and perceptions of various e-money platforms. The statement "I
frequently use GCash for my financial transactions" emerges as a standout, boasting a robust
endorsement signals a prevalent and regular use of GCash among the surveyed
Page | 31
individuals, underscoring its popularity and widespread integration into their financial
routines.
In a similar vein, the assertion "I find PayMaya to be a reliable e-money platform for
overall Agreement sentiment. This implies that while respondents generally acknowledge
PayMaya as a reliable option for their digital transactions, the consensus is not as
emphatic as observed with GCash. The e-money platform Coins.ph, identified as the
preferred choice for specific financial needs, secured a Weighted Mean of 3.57, placing it
expressing trust in PayPal for international transactions and online purchases attained a
Weighted Mean of 3.48, positioning it within the Agreement spectrum. This underscores
e-money platforms.
In summary, the findings from Table 9 provide valuable insights into the intricate
the surveyed respondents. The dominance of GCash in terms of frequent usage stands
out, while PayMaya, Coins.ph, and PayPal also garner significant agreement from the
demographic.
Page | 32
Table 10
Mean
Page | 33
Table 10 delves into the intricate landscape of the level of usage of cashless
transactions among respondents. The statement "I frequently use cashless transactions for
everyday purchases such as groceries and meals" garnered a robust Weighted Mean of 4.18,
among respondents to actively integrate cashless transactions into their daily routines,
particularly for routine expenses like groceries and meals. Similarly, the statement
"Cashless transactions are my preferred method when paying for transportation services, such as
overall Agreement sentiment. This implies that respondents generally lean towards
utilizing cashless methods for transportation payments, showcasing a preference for the
The assertion "I often engage in online shopping and utilize cashless payment methods for
these transactions" secured an impressive Weighted Mean of 4.18, firmly placing it within
leverage cashless platforms for online shopping, reflecting the growing reliance on digital
payment methods in the realm of e-commerce. For the statement "Cashless transactions are
my go-to method for bills payment, including utilities and subscriptions," the Weighted Mean of
3.48 indicates an Agreement sentiment. This signifies that respondents commonly opt
for cashless transactions when settling bills, highlighting the convenience and practicality
associated with digital methods for managing financial obligations. The statement "I
frequently transfer money digitally to friends or family using cashless platforms" achieved a
notably high Weighted Mean of 4.19, indicating a robust Agreement sentiment. This
Page | 34
within their social circles, emphasizing the role of cashless platforms in facilitating peer-
to-peer transactions.
towards the integration of cashless transactions into various facets of their lives,
emphasizing the evolving role of digital financial technologies in shaping their financial
Table 11
Mean
them.
Page | 35
4. The user-friendliness of e-money platforms
4.25 Strongly Agree
influences my likelihood of adopting cashless
transactions.
transactions.
financial solutions.
in digital transactions.
financial technologies.
Page | 36
10. The perceived control over personal finances
4.37 Strongly
through cashless transactions positively influences my
Agree
likelihood of adopting them.
Agree
Weighted Mean of 4.12, placing it within the Agreement sentiment. This underscores the
assertion "Perceived security features of cashless platforms play a crucial role in my willingness to
adopt them" garnered a Weighted Mean of 3.49, categorizing it under the Agreement
sentiment. This suggests that while respondents acknowledge the importance of security
features, there may be some reservations or room for improvement in enhancing their
perceived security.
positively impacts my choice to use them" secured a notable Weighted Mean of 4.15, aligning
it with an overall Agreement sentiment. This highlights the significant influence that
Page | 37
cashless transactions," the Weighted Mean of 4.25 reflects a resounding Strongly Agree
driving the widespread adoption of cashless transactions among the surveyed individuals.
achieved a Weighted Mean of 4.19, placing it within the Agreement category. This
indicates that the opinions and experiences of peers play a noteworthy role in influencing
"The variety of services offered by cashless platforms influences my overall adoption of digital
Agreement sentiment. This suggests that respondents value the versatility and
impact my willingness to adopt them," achieved a strikingly high Weighted Mean of 4.39,
digital transactions. Ease of learning and understanding the features of cashless platforms,
Page | 38
addressed in the statement "Ease of learning and understanding the features of cashless
adaptation to digital financial technologies. The statement "The perceived control over
them" garnered a Weighted Mean of 4.37, placing it within the Strongly Agree category.
overarching Strongly Agree sentiment across all assessed factors influencing the
their decisions to adopt cashless transactions. These findings provide a robust foundation
for understanding the intricate dynamics that contribute to the widespread acceptance of
Table 12
Mean
Page | 39
1. Cashless transactions offer increased convenience
4.35 Strongly Agree
in managing day-to-day financial activities.
transactions. The statement "Cashless transactions offer increased convenience in managing day-
Page | 40
transactions in navigating their daily financial activities, signaling a strong appreciation
for the practicality and efficiency introduced by digital financial technologies. On the
matter of security, as outlined in the statement "Digital wallets provide a secure way to store
and access funds compared to carrying physical cash," the Weighted Mean of 3.52 aligns with
respondents regarding the enhanced security features offered by digital wallets, although
articulated in the statement "Cashless transactions offer opportunities for receiving promotions,
discounts, or cashback rewards," achieved a Weighted Mean of 4.12, placing it within the
incentives among the surveyed individuals. The statement "The ability to track and monitor
expenses is enhanced through the use of cashless platforms" attained a notable Weighted Mean
emphasizing the value of enhanced financial management capabilities. For the assertion
"Cashless transactions provide a quick and efficient way to make online purchases and payments,"
the Weighted Mean of 4.19 aligns with an overall Agreement sentiment. This suggests
that respondents generally perceive cashless transactions as a quick and efficient means
for conducting online transactions, reflecting the seamless and expeditious nature of
highlighted in the statement "The integration of loyalty programs within cashless platforms
offers additional benefits for users," garnered a Weighted Mean of 3.57, placing it within the
Page | 41
Agreement category. This indicates a general acknowledgment among respondents
regarding the added benefits associated with loyalty programs within cashless platforms,
While this indicates a general acknowledgment of the benefits associated with digital
financial technologies, it's noteworthy that the average falls slightly below the midpoint.
This may suggest that while respondents generally recognize the advantages of cashless
transactions, there could be varying degrees of emphasis on these benefits among the
benefits and areas for improvement in the realm of cashless transactions among the
surveyed demographic.
Table 13
Mean
Page | 42
9. Potential system outages or technical issues with
4.19 Agree
cashless platforms may pose risks to users.
transactions.
transactions. The statement "Concerns about data security and privacy are significant
categorizing it under the Agreement sentiment. This indicates that respondents generally
risks associated with personal information. Likewise, the assertion "The reliance on cashless
Mean of 3.49, aligning with an overall Agreement sentiment. This implies that
The potential risks related to system outages or technical issues, as outlined in the
statement "Potential system outages or technical issues with cashless platforms may pose risks to
Page | 43
potential risks stemming from technical disruptions, underscoring the importance of
platform reliability and robustness in fostering trust among users. Concerns related to
with cashless transactions," achieving a Weighted Mean of 3.36, placing it within the
Agreement category. This signifies that respondents harbor concerns about the potential
activities when navigating the realm of cashless transactions. The findings provide
valuable insights into the risk perceptions of the surveyed demographic, guiding potential
strategies and enhancements to mitigate these concerns and foster a more secure and
Table 14
Transactions
Mean
Page | 44
1. Limited access to a stable internet connection
3.28 Agree
poses a significant constraint when using e-wallets
widespread adoption.
transactions.
encountered in the realm of cashless transactions. The statement "Limited access to a stable
internet connection poses a significant constraint when using e-wallets for cashless transactions"
received a Weighted Mean of 3.28, categorizing it under the Agreement sentiment. This
suggests that respondents commonly recognize the limitation posed by unstable internet
Page | 45
connectivity as a significant constraint when engaging in cashless transactions,
The assertion "Insufficient awareness and education about the functionalities and benefits of e-
wallets hinder widespread adoption" secured a Weighted Mean of 3.46, aligning it with an
overall Agreement sentiment. This implies that respondents acknowledge the role of
platforms, as outlined in the statement "Concerns about the security and safety of personal
information on e-wallet platforms limit their usage," achieved a Weighted Mean of 4.11,
placing it within the Agreement category. This indicates that respondents express
significant apprehensions about the security and safety of their personal information
when utilizing e-wallet platforms, emphasizing the critical importance of robust security
payment method constrains their utility in various transactions," garnered a Weighted Mean of
3.47, aligning it with the Agreement sentiment. This signifies that respondents recognize
the impact of limited merchant acceptance as a constraint in the utility of e-wallets for
various transactions, indicating a desire for broader acceptance to enhance the versatility
of these digital payment methods. The lack of interoperability between different e-wallet
platforms complicates seamless transactions for users," achieved a notable Weighted Mean of
4.18, categorizing it under the Agreement sentiment. This highlights the respondents'
Page | 46
need for streamlined and interoperable solutions to facilitate more seamless transactions
for users.
security concerns, limited merchant acceptance, and interoperability issues in the realm
of cashless transactions. These insights provide valuable guidance for the development of
CHAPTER V
This chapter presents the summary or the researchers work undertaken, the
Summary
perceptions within this specific demographic. The analysis spans various dimensions,
beginning with demographic characteristics such as age, gender, and year level, and
delving into economic factors like household size, income, and sources of income.
Page | 47
Age-wise, the majority of respondents fall within the 17-25 age range, reflecting a
student population in the early stages of adulthood. This age group, being digital natives,
male and female students contribute to the dataset. Year level distribution reveals an
even distribution across first to fourth years, indicating a diverse mix of experiences and
Household size and income data highlight the economic context within which
students make financial decisions. The prevalence of smaller households and lower-
accommodate more modest financial realities. This is further reinforced by the detailed
breakdown of household income, which provides insights into the economic landscape
of the surveyed students. The analysis of employment types showcases the various roles
students engage in, from traditional jobs like fast food attendants and baristas to
that cater to the unique financial needs and preferences within each employment
frequency elucidates the varying engagement patterns among students. While a notable
portion engages often, others rarely or never use digital payments. This underscores the
importance of targeted strategies to address the differing needs and apprehensions within
Examining the types of transactions, the data illustrates the versatility of cashless
Page | 48
categories. This information is valuable for tailoring initiatives and forming partnerships
that align with the prevalent transaction preferences. The assessment of factors
influencing adoption, benefits, risks, and constraints provides a holistic view of the
while convenience and security are perceived neutrally, the detailed analysis of
challenges faced by students reveals specific pain points such as security issues and
Conclusions
pronounced inclination towards the adoption and active utilization of various e-money
Notably, a prevailing trend underscores the widespread and frequent use of platforms
like GCash and PayMaya, with a significant cohort of respondents relying on these
services for their day-to-day financial activities. The participants, collectively, highlight
into their financial routines. This underscores a growing awareness among users about
Page | 49
discerning and cautious approach among respondents in navigating the financial
landscape facilitated by digital platforms. This nuanced awareness underscores the need
for continued efforts in fortifying the security infrastructure of these platforms and
implementing robust mechanisms to address user concerns, thereby fostering trust and
constraints that could potentially impede the seamless integration of e-wallets into daily
coupled with concerns about the security and safety of personal information on these
platforms, further highlights the need for comprehensive educational initiatives and
enhancing their utility across various transactions. While these constraints pose
challenges, the overall trajectory suggests a positive outlook, with respondents indicating
a collective willingness to adapt and overcome these challenges, provided that measures
preferences, necessitating a nuanced and adaptive strategy for promoting the seamless
institutions, financial service providers, and relevant stakeholders are pivotal in crafting
initiatives that not only address challenges but also capitalize on the identified
Page | 50
preferences and usage patterns. This study serves as a compass for guiding future
interventions and fostering a more informed, inclusive, and resilient cashless transaction
accordingly, we pave the way for a more seamless integration of digital payments into
Recommendations
are suggested:
1. Develop targeted educational campaigns that emphasize the benefits and security
2. Promote awareness about the diversity of digital payment methods and their
information.
Page | 51
6. Address technical issues promptly and maintain transparent communication
transactions.
Page | 52
REFERENCES:
Cacas, A. (2022). Influencing factors on mobile wallet adoption in the Philippines: Generation
X’s behavioral intention to use GCASH services.
https://www.semanticscholar.org/paper/Influencing-Factors-on-Mobile-Wallet-
Adoption-in-to-Cacas-Diongson/b81e997e4e3c8f35c01b22ada594be65d482797f
Chelvarayan, A., Yeo, S. F., Yi, H., & Hashim, H. (2022). E-Wallet: A study on
cashless transactions among university students. F1000Research, 11, 687.
https://doi.org/10.12688/f1000research.73545.1
Kabir, & Ahmi. (2015, October 20). Adoption of e-payment systems: a review of literature.
https://aidi-
ahmi.com/download/publication/2015_ICoEC_kabir_saidin_ahmi.pdf
Kar, A. K., Ilavarasan, P. V., Gupta, M., Dwivedi, Y. K., Mäntymäki, M., Janssen, M.,
Simintiras, A. C., & Al-Sharhan, S. (2017). Digital Nations – smart cities,
innovation, and sustainability. In Lecture Notes in Computer Science.
https://doi.org/10.1007/978-3-319-68557-1
Page | 53
Nair, V. P. (2016). Eschewing cash: The challenges of cashless transactions in the
Philippines. Journal of Southeast Asian Economies, 33(3), 387–397.
https://doi.org/10.1355/ae33-3f
Patil, P. P., Dwivedi, Y. K., & Rana, N. P. (2017). Digital Payments Adoption: An
Analysis of Literature. In Lecture Notes in Computer Science (pp. 61–70).
https://doi.org/10.1007/978-3-319-68557-1_7
Streamline Student Payments with Cashless Campus Solutions. (n.d.). Transact Campus.
https://transactcampus.com/resources/blog/the-importance-of-a-cashless-
campus
Tee, H., & Ong, H. (2016). Cashless payment and economic growth. Financial Innovation,
2(1). https://doi.org/10.1186/s40854-016-0023-z
Page | 54