Student Pack - BSBSUS411 1

ASSESSMENT COVER SHEET
This form is to be completed by the assessor and used as a final record of student competency. All student submissions including any
associated checklists are to be attached to this cover sheet before placing on the students file. Student results are not to be entered
onto the Student Database unless all relevant paperwork is completed and attached to this form.
Student Name Navpreet kaur Student ID 13937526

Completion
Assessor Name 15/12/23
Date
Course Name Certificate IV in commercial cookery Course Code
Implement and monitor environmentally
Unit Name Unit Code BSBSUS411
sustainable work practices
FIRST ATTEMPT: ❑ SECOND ATTEMPT: ❑

Result
Please attach the following student evidence to this form S = Satisfactory
NS = Not Yet Satisfactory DNS
= Did Not Submit
Assessment 1 ❑ S | NYS | DNS
Assessment 2 ❑ S | NYS | DNS
Final Assessment Result for this unit

C = Competent / NYC = Not Yet Competent C / NYC
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and agree to undertake assessment. I am aware of the appeals process, should the
need arise. I also understand that I must be assessed as ‘satisfactory’ in all parts of
the assessment to gain a competent result for this unit of competency. I declare that ____________________________________________
the work contained in this assessment is my own, except where
acknowledgement of sources is made. I understand that a person found responsible
for academic misconduct will be subject to disciplinary action (refer to Enrolment
_____________________________________________
Acceptance Agreement).
I give permission for a copy of my marked work to be retained and reproduced for
the purpose of review and validation. Assessor Signature: ____________________________
Student Signature: Navpreet Date: ____/_____/_____

____________________________
Date: ____/_____/_____15/12/23
Administrative use only
Entered onto Student Management Database ________________

Date Initials
ASSESSMENT COVER SHEET
BSBTWK501 Manage diversity in the workplace
Assessment Task 1
BSBSUS411 Implement and monitor environmentally sustainable work
practices
Written Test
Assessment Submission details:
1. Please include following details on the top of your assessment:
• Your Name Navpreet kaur

• Your Student Id 13937526
• Your Trainer’s name
• Title of your Assessment BSBSUS411
• Assessment Due Date
• Actual Submission Date 15/12/23
Please Note: Any changes in the assessment due date must be approved by your trainer.
2. This assessment must be in Microsoft word format. Following settings should be made for this assignment to
keep consistency among all the assessments:
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3. Do not forget to attach the Cover Sheet at the front of the assessment.
4. Make sure you have signed the Cover sheet to declare this is your own work.
5. You can e-mail this assessment to your trainer’s e-mail address with following details: In ‘subject’ mention
your ‘student Id – Your name’.
Achieving Competence:
To be deemed competent in this assessment you must:
• Correctly address all of the assessment requirements as described in this task

• Correctly address all of the submission instructions
• Successfully complete the Assessment Questions
Assessment Activity 1 1|Page
BSBSUS411 Implement and monitor environmentally sustainable work practices

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• Submit assessment on or before the due date with an assessment cover sheet
Performance objective:
You need to answer the entire questions using information given to you from class and from your course
material.
Assessment description:
You must provide a response to all questions in assessment Questions section.
Assessment Questions:
Checkpoint 1
Question 1: Explain the importance of environmentally sustainable work practices?
Environmentally sustainable work practices are crucial for minimizing negative impacts on the environment.
They help conserve resources, reduce pollution, and contribute to long-term ecological balance. Implementing
sustainable practices not only benefits the planet but can also enhance corporate social responsibility, attract
environmentally conscious customers, and foster a positive public image for businesses.
Question 2: Name 2 international environmental agreements that Australia is a signatory of?

Australia is a signatory to the Kyoto Protocol and the Paris Agreement, both of which are international
environmental agreements aimed at addressing climate change by setting targets for greenhouse gas emissions
reductions.
Question 3: Which legislation governs the environment at Federal Level? What does this cover?
At the federal level in Australia, the Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act)
governs environmental matters. This legislation covers the protection of biodiversity, conservation of
ecosystems, heritage places, and the regulation of activities that may impact the environment, including matters
of national environmental significance.

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Question 4: Which authorities govern environmental practices at state and territory levels?
Environmental practices at the state and territory levels in Australia are typically regulated by their respective
environmental protection agencies or authorities. Each state and territory has its own agency responsible for
overseeing environmental issues and enforcing environmental regulations. For example, in New South Wales,
the Environmental Protection Authority (EPA) governs environmental practices, while in Victoria, it is the
Environment Protection Authority Victoria (EPA Victoria). Similar authorities exist in other states and territories
to manage and regulate environmental concerns locally.
Question 5: How are environmental practices governed at local government level? What does this commonly
include?
At the local government level in Australia, environmental practices are typically governed by local councils or
municipalities. Local governments often have specific planning and development regulations that address
environmental concerns within their jurisdictions. This can include zoning regulations, waste management
policies, protection of local ecosystems, and control of pollution. Additionally, local councils may engage in
community initiatives and education programs to promote sustainable practices among residents and
businesses in their areas.

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Checkpoint 2
Question 6: What is the Green Globe Program?
The Green Globe Program is a sustainability certification system for travel and tourism businesses. It assesses
environmental, social, and economic performance to promote sustainable practices within the industry.
Question 7: Provide 5 examples of support tools which are provided by Green Globe to members to develop
their own code of practice?
Green Globe provides support tools such as:
1. **Environmental Management System (EMS):** Helps members establish and maintain effective
environmental management practices.
2. **Sustainable Development Goals (SDG) Toolkit:** Aids in aligning business practices with global
sustainability goals.
3. **Carbon Calculator:** Assists in measuring and managing carbon emissions to reduce the environmental
impact.
4. **Community Engagement Guide:** Supports members in fostering positive relationships with local
communities.

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5. **Training and Education Resources:** Offers materials to educate staff and stakeholders on sustainable
practices.
Question 8: Which type of accreditation system is available for the accommodation industry? By whom is this
provided and what does this entail?
One prominent accreditation system for the accommodation industry is the Green Key certification. It is provided
by the Foundation for Environmental Education (FEE) and involves a comprehensive assessment of a property's
environmental, social, and sustainable practices. Accommodations meeting the criteria receive the Green Key
award, demonstrating their commitment to responsible and eco-friendly operations.
Question 9: Restaurant and Caterers Association of Australia has developed their own program, called Green
Table Australia. What does this program require from its participants?
The Green Table Australia program developed by the Restaurant and Caterers Association focuses on sustainable
practices in the foodservice industry. Participants are typically required to implement environmentally friendly
initiatives, such as waste reduction, energy efficiency, sourcing local and sustainable produce, and promoting
social responsibility. The program aims to enhance sustainability within the restaurant and catering sector.
Question 10: What type of information could you obtain from the Sustainable Tourism Cooperative Research
Centre (STCRC)?

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The Sustainable Tourism Cooperative Research Centre (STCRC), as of my last knowledge update in January 2022,
provided research and information on various aspects of sustainable tourism. This could include insights into
sustainable tourism practices, environmental impact assessments, community engagement strategies, and other
research findings aimed at fostering environmentally and socially responsible tourism. Keep in mind that the
specific information available may evolve, so it's advisable to check their latest publications or resources for the
most up-to-date content.
Question 11: One of the major considerations for event staging is environmental impact and sustainability. List 4
measures and references that should be considered?
1. **Waste Reduction and Recycling:** Implement a waste management plan to minimize the generation of
waste at events. Encourage recycling and provide clearly labeled bins. Reference: "A Guide to Sustainable Event
Management" by Julie's Bicycle.
2. **Energy Efficiency:** Opt for renewable energy sources, use energy-efficient equipment, and promote
responsible energy consumption. Reference: ISO 20121 - Event sustainability management systems.
3. **Transportation Options:** Encourage eco-friendly transportation methods for attendees, such as public
transit, cycling, or carpooling. Reference: "Green Events Guide" by Green Building Council Australia.
4. **Sustainable Sourcing:** Choose local and sustainable suppliers for materials, catering, and other event
necessities. Reference: Global Reporting Initiative (GRI) Event Organizers Sector Supplement for guidance on
sustainable supply chain practices.
Checkpoint 3
Question 12: Why is it important to take stock of existing environmental policies and procedures?

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Taking stock of existing environmental policies and procedures is crucial for several reasons:
1. **Compliance and Legal Requirements:** It ensures that the organization adheres to local and international
environmental laws, regulations, and standards, avoiding legal consequences and penalties.
2. **Continuous Improvement:** Regular review allows for the identification of areas that need improvement,
leading to the ongoing enhancement of environmental performance and sustainability efforts.
3. **Risk Management:** Assessing existing policies helps in identifying and mitigating potential environmental
risks, ensuring proactive management of issues that could negatively impact the organization.
4. **Stakeholder Expectations:** It aligns the organization with the expectations of stakeholders, including
customers, investors, and the community, who increasingly value and support environmentally responsible
practices.
5. **Resource Efficiency:** Regular evaluation enables organizations to optimize resource use, reduce waste,
and enhance overall operational efficiency, contributing to cost savings.
In summary, reviewing and updating environmental policies and procedures is essential for legal compliance, risk
management, stakeholder satisfaction, and the ongoing improvement of environmental performance.
Question 13: Give a description for each analysis tool?

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1. **Audits:**
- Description: Systematic examinations or assessments of processes, practices, and systems to ensure
compliance with established standards or regulations.
2. **Benchmarking:**
- Description: Comparative analysis where a company assesses its performance against industry benchmarks
or best practices to identify areas for improvement.
3. **Best Practice:**
- Description: Identifying and implementing methods or techniques recognized as superior, efficient, and
effective within a particular industry or field.
4. **Checklists:**
- Description: Lists of items or tasks used to verify that essential steps or requirements are completed or
adhered to, ensuring consistency and completeness.
5. **Environmental Risk Register:**

- Description: A document that identifies and evaluates potential environmental risks, helping organizations
prioritize and manage these risks effectively.
6. **Performance Reporting:**
- Description: The process of collecting and presenting data on an organization's performance, often including
key performance indicators (KPIs) related to environmental sustainability.
7. **Quality Assurance Systems:**

- Description: Frameworks and processes designed to ensure that products or services meet specified quality
standards, fostering consistency and customer satisfaction.
8. **Training Register:**
- Description: A record of training activities, documenting the skills and knowledge acquired by employees,
often used to ensure compliance with industry standards and regulations.
Question 14: List 4 potential sources of information on efficiency?
1. **Energy Efficiency Programs:**

- Sources like government energy agencies or utility companies often provide information on energy
efficiency programs, incentives, and best practices for businesses and individuals.
2. **Industry Reports and Studies:**

- Reports from industry associations, research organizations, and consultancy firms can offer insights into
efficiency trends, benchmarks, and successful strategies within specific sectors.

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3. **Energy Audits and Assessments:**
- Conducting energy audits or assessments within your organization can provide firsthand data on areas for
improvement in energy efficiency. Professional auditors or consultants may assist in this process.
4. **Environmental Certification Programs:**

- Programs such as LEED (Leadership in Energy and Environmental Design) or ISO 14001 often include
guidelines and resources to enhance overall efficiency in buildings and operations.
Question 15: Give a description for each of the aspects you should consider when communicating about
environmental sustainability?
1. **Who:**
- Description: Identify the target audience for your communication efforts, considering stakeholders such as
customers, employees, investors, and the broader community. Tailor your messages to resonate with their
interests and concerns.
2. **What:**
- Description: Clearly articulate the specific environmental sustainability initiatives, actions, or achievements
you are communicating. Provide details on projects, goals, or strategies to enhance transparency and
understanding.
3. **How:**
- Description: Explain the methods and processes employed to achieve environmental sustainability goals.
Whether through energy efficiency measures, waste reduction programs, or other initiatives, detailing the
approach helps convey commitment and effort.
4. **Where:**
- Description: Specify the geographical or operational scope of your sustainability efforts. This could include
information on specific locations, regions, or areas where initiatives are implemented.
5. **Why:**
- Description: Clearly communicate the rationale behind your organization's commitment to environmental
sustainability. Emphasize the benefits, such as cost savings, positive impact on the community, and alignment
with global sustainability goals. Providing a compelling "why" can enhance engagement and support.
Question 16: Which factors would you need to analyse to measure the efficacy of the following resources?

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**Energy:**
- Consumption patterns
- Source of energy (renewable vs. non-renewable)
- Efficiency of energy use
- Emission levels
**Goods:**
- Supply chain efficiency
- Product lifecycle analysis
- Quality control measures
- Environmental impact of production
**Packaging:**
- Material composition
- Packaging design and size
- Recyclability or biodegradability
- Transportation efficiency
**Paper:**
- Sustainable sourcing of raw materials
- Recycling capabilities
- Printing and manufacturing processes
- Waste generated during production
**Transport:**
- Fuel efficiency
- Emission levels
- Transportation routes
- Optimization of logistics
**Waste:**
- Waste generation rates
- Recycling and disposal practices
- Waste reduction initiatives
- Compliance with waste management regulations
**Water:**
- Water consumption rates
- Source of water (local supply, recycled)
- Effluent discharge and water quality
- Water conservation measures in place
Assessment Activity 1 10 | P a g e

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Question 17: What is the purpose of analysing and documenting current purchasing strategies?
Analyzing and documenting current purchasing strategies serves several important purposes:
1. **Identifying Inefficiencies:** It helps pinpoint any inefficiencies or weaknesses in the existing purchasing
processes, allowing for targeted improvements.
2. **Cost Optimization:** By understanding current strategies, organizations can identify opportunities to

optimize costs, negotiate better deals, and improve overall financial performance.
3. **Risk Management:** Analysis helps identify and mitigate risks associated with the supply chain, such as
over-reliance on specific suppliers or potential disruptions.
4. **Compliance and Standards:** It ensures that purchasing activities align with legal and ethical standards,
industry regulations, and the organization's policies.
5. **Performance Measurement:** It provides a baseline for measuring the effectiveness of changes or

improvements made to the purchasing process over time.
6. **Strategic Alignment:** Analyzing current strategies helps ensure that purchasing practices align with the
broader organizational goals and objectives.
7. **Supplier Relationship Management:** Understanding current purchasing strategies aids in evaluating and
strengthening relationships with suppliers, fostering collaboration and mutual benefit.

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Question 18: What are the efficiency ratings for appliances using water and/or energy? How do these work?
Efficiency ratings for appliances using water and/or energy are typically indicated by labels or certifications.
Two common types are:
1. **Energy Star (for Energy Efficiency):** This label is used for various appliances and electronics. The Energy
Star rating signifies that the product meets or exceeds energy efficiency guidelines set by the Environmental
Protection Agency (EPA) in the United States.
2. **Water Efficiency Labels:** Different regions may use various labels to denote water efficiency. For
example, in the United States, the WaterSense label is used for water-efficient products, indicating they meet
criteria set by the EPA.
These ratings work by assessing the energy or water consumption of appliances against established standards.
The labels provide consumers with information about the product's efficiency, helping them make informed
choices that align with environmental and cost-saving goals.
Checkpoint 4
Question 19: List 6 areas the World Travel and Tourism Council (WTTC) Green Globe Program recommends that
accommodation operations should address?

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1. **Energy Efficiency:** Implement measures to enhance energy efficiency, reduce consumption, and explore
renewable energy sources.
2. **Water Conservation:** Adopt water-saving technologies and practices to minimize water consumption
and promote sustainable water use.
3. **Waste Management:** Develop comprehensive waste management strategies, including recycling

programs and minimizing single-use items.
4. **Community Engagement:** Engage with local communities to ensure that tourism activities benefit and
respect the local culture, environment, and economy.
5. **Biodiversity Protection:** Implement measures to protect and preserve local biodiversity, including flora
and fauna, around accommodation facilities.
6. **Sustainable Sourcing:** Promote the use of locally sourced and sustainable products to support local
economies and reduce the environmental impact of supply chains.
Question 20: Provide an example for each of the following types of impact on the environment?
1. **Water Audit:** Conduct a thorough water audit to identify areas of excessive water use and opportunities
for improvement.
2. **Fix Leaks Promptly:** Regularly inspect and promptly repair any leaks in plumbing, faucets, and irrigation
systems to prevent wastage.
3. **Implement Water-Efficient Technologies:** Invest in water-efficient appliances, fixtures, and irrigation

systems to reduce overall water consumption.
4. **Capture and Reuse Water:** Implement systems to capture and reuse rainwater or wastewater for non-
potable purposes, such as irrigation or flushing toilets.
5. **Educate Employees:** Raise awareness among employees about the importance of water conservation and
encourage them to adopt water-saving habits in the workplace.
Question 21: Provide 5 suggestions for how an organisation could make improvements to water usage?

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1. **Water Audit:** Conduct a thorough water audit to identify areas of excessive water use and opportunities
for improvement.
2. **Fix Leaks Promptly:** Regularly inspect and promptly repair any leaks in plumbing, faucets, and irrigation
systems to prevent wastage.
3. **Implement Water-Efficient Technologies:** Invest in water-efficient appliances, fixtures, and irrigation

systems to reduce overall water consumption.
4. **Capture and Reuse Water:** Implement systems to capture and reuse rainwater or wastewater for non-
potable purposes, such as irrigation or flushing toilets.
5. **Educate Employees:** Raise awareness among employees about the importance of water conservation and
encourage them to adopt water-saving habits in the workplace.
Question 22: Provide 4 examples of renewable energy?
1. **Solar Energy:** Generated from sunlight using photovoltaic cells or solar thermal systems.
2. **Wind Energy:** Produced by harnessing the kinetic energy of wind through wind turbines to generate
electricity.
3. **Hydropower:** Generated by the movement of water, typically through dams or water turbines.
4. **Geothermal Energy:** Extracted from the Earth's internal heat, either through hot water reservoirs,
geothermal power plants, or direct heating systems.
Question 23: Suggest 5 actions to improve energy usage in an organisation?

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1. **Energy Audit:** Conduct a thorough energy audit to identify areas of inefficiency and opportunities for
improvement.
2. **Employee Awareness Programs:** Educate employees on energy-saving practices and encourage them to adopt
energy-efficient behaviors in the workplace.
3. **Invest in Energy-Efficient Equipment:** Upgrade to energy-efficient appliances, lighting, and HVAC systems to reduce
overall energy consumption.
4. **Implement Smart Building Technologies:** Utilize smart technologies, such as sensors and automated systems, to
optimize energy use based on occupancy, time of day, and specific operational needs.
5. **Renewable Energy Integration:** Explore and implement renewable energy sources, such as solar or wind power, to
supplement or replace traditional energy sources and reduce the organization's carbon footprint.
Checkpoint 5
Question 24: What are the likely impacts from waste on the environment?
1. Overproduction: Excessive production of goods or services beyond actual demand can lead to surplus and
unnecessary waste in the travel, hospitality, and entertainment (TH&E) industry.
2. Unnecessary Packaging: Inadequate or excessive packaging contributes to environmental waste, especially

when materials are not easily recyclable.
3. Single-Use Items: The prevalence of single-use items, such as disposable utensils, containers, and amenities,
contributes significantly to waste in the TH&E sector.
4. Inefficient Resource Management: Poor planning and management of resources, including food, water, and
energy, can result in avoidable waste within TH&E operations.
Question 25: List the 4 most common causes of waste in the TH&E industry?
1. Overproduction: Excessive production of goods or services beyond actual demand can lead to surplus and
unnecessary waste in the travel, hospitality, and entertainment (TH&E) industry.
2. Unnecessary Packaging: Inadequate or excessive packaging contributes to environmental waste, especially

when materials are not easily recyclable.
3. Single-Use Items: The prevalence of single-use items, such as disposable utensils, containers, and amenities,
contributes significantly to waste in the TH&E sector.

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4. Inefficient Resource Management: Poor planning and management of resources, including food, water, and
energy, can result in avoidable waste within TH&E operations.
Question 26: List 8 policies that could be implemented in an organisation to reduce waste effectively in all of its
operations?
1. Waste Reduction Policy: Establish a comprehensive policy outlining the organization's commitment to
minimizing waste across all operations.
2. Recycling Program: Implement a robust recycling program for materials like paper, plastic, glass, and
electronics.
3. Composting Initiative: Encourage composting of organic waste to divert it from landfills and promote
sustainability.
4. Procurement Guidelines: Adopt procurement practices that prioritize eco-friendly and recyclable materials,
reducing overall waste generation.
5. Energy Efficiency Policy: Implement measures to enhance energy efficiency, indirectly reducing waste
associated with energy consumption.
6. Packaging Guidelines: Develop guidelines for minimizing excess packaging and encourage the use of
environmentally friendly materials.
7. Employee Training: Provide training programs to educate employees on waste reduction practices and the
importance of sustainability.
8. Continuous Improvement: Establish a system for regular review and improvement of waste reduction
strategies to stay aligned with evolving sustainability goals.
Question 27: List 6 hazardous substances that are found commonly in TH&E businesses?

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1. Chemical solvents
2. Asbestos
3. Benzene
4. Lead
5. Mercury
6. Pesticides
Question 28: List 6 examples for improving land use and building design to reduce energy consumption and
enhance sustainability?
1. **Passive Design Strategies:**

- Incorporate passive design principles, such as optimizing building orientation, using natural ventilation, and
maximizing natural daylight. This reduces the need for mechanical heating, cooling, and lighting.
2. **Energy-Efficient Building Envelope:**

- Improve the building envelope with energy-efficient materials, insulation, and windows. A well-insulated
and sealed envelope reduces heat transfer, enhancing energy efficiency.
3. **Green Roofs and Walls:**

- Implement green roofs and walls, which provide insulation, absorb rainwater, and contribute to improved
energy efficiency. They also offer aesthetic and biodiversity benefits.
4. **Renewable Energy Integration:**

- Integrate renewable energy sources like solar panels or wind turbines into building design to generate clean,
on-site energy and reduce reliance on traditional power sources.
5. **Smart Building Technologies:**

- Utilize smart building technologies, including energy management systems, sensors, and automation, to
optimize energy usage by adjusting lighting, heating, and cooling based on occupancy and environmental
conditions.
6. **Mixed-Use Development:**
- Design mixed-use developments that combine residential, commercial, and recreational spaces. This
reduces the need for extensive commuting, promoting a more sustainable and energy-efficient use of land.

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These examples contribute to sustainable land use and building design by minimizing environmental impact,
improving energy efficiency, and creating healthier and more resilient built environments.
Question 29: Give a description of each of the following stakeholders that should be involved in environmental
consideration?
1. **Customers:**
- *Description:* Customers are individuals or entities that purchase goods or services from the organization.
In environmental consideration, customers may be interested in the sustainability practices of a business and
how it aligns with their values.
2. **Employees:**
- *Description:* Employees are individuals working within the organization. In environmental considerations,
employees play a crucial role in implementing sustainable practices and may have valuable insights into
improving environmental performance.
3. **Government:**
- *Description:* Government refers to regulatory authorities at local, regional, or national levels. In
environmental considerations, adherence to environmental laws and regulations is essential, and engagement
with government bodies is important for compliance.
4. **Investors:**
- *Description:* Investors are individuals or organizations that provide financial support to the business. In
environmental consideration, investors may be interested in a company's commitment to sustainability as it
can impact long-term business viability.
5. **Local Community:**
- *Description:* The local community consists of residents and businesses in the vicinity of the organization.
In environmental considerations, the community may be concerned about the impact of the organization's
activities on the local environment and quality of life.
6. **Other Organizations:**
- *Description:* Other organizations refer to entities that may have partnerships, collaborations, or business
relationships with the organization. In environmental considerations, collaboration with like-minded
organizations can enhance collective efforts toward sustainability.
7. **Suppliers:**
- *Description:* Suppliers are individuals or businesses providing goods or services to the organization. In
environmental considerations, engaging with suppliers on sustainable sourcing and production practices is
crucial for a holistic approach to environmental responsibility.
8. **Technical Specialists:**

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- *Description:* Technical specialists are experts in specific fields related to the organization's operations. In
environmental considerations, technical specialists may provide expertise on implementing eco-friendly
technologies and practices.
Checkpoint 6
Question 30: List the 4 steps to initiate an Environmental Management Plan?
Initiating an Environmental Management Plan involves several key steps:
1. **Environmental Review:**
- Conduct a comprehensive review of the organization's current environmental impact. This includes
assessing energy usage, water consumption, waste generation, and other relevant aspects.
2. **Legal and Regulatory Compliance:**

- Identify and understand the legal and regulatory requirements pertaining to environmental management.
Ensure that the organization complies with applicable laws and standards.
3. **Stakeholder Engagement:**

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- Engage with internal and external stakeholders to gather insights, concerns, and expectations related to
environmental management. This can include employees, customers, local communities, and regulatory
authorities.
4. **Goal Setting and Planning:**

- Establish clear environmental goals and objectives based on the findings from the review and stakeholder
engagement. Develop a strategic plan outlining specific actions, timelines, responsibilities, and resources
required to achieve these goals.
These steps lay the foundation for the Environmental Management Plan, providing a structured approach to
addressing environmental concerns and fostering sustainable practices within the organization.
Question 31: Who should be involved in a “Green Team”? What are the key principles to make a Green team a
successful one?
A "Green Team" should ideally involve a diverse group of individuals from various departments and levels
within an organization. Key principles to make a Green Team successful include:
1. **Diversity of Skills and Perspectives:**

- Include members with diverse skills, expertise, and perspectives. This ensures a well-rounded team that can
address various aspects of sustainability.
2. **Representatives from Different Departments:**

- Involve individuals from different departments to ensure a comprehensive approach. This can include
representatives from operations, facilities, human resources, and more.
3. **Passionate and Committed Members:**

- Select individuals who are passionate about sustainability and committed to driving positive change within
the organization.
4. **Leadership Support:**
- Ensure that the Green Team has visible support from organizational leadership. This support is crucial for
securing resources and fostering a culture of sustainability.
5. **Clear Goals and Objectives:**

- Define clear and achievable goals for the Green Team. Having specific objectives helps focus efforts and
measure success.
6. **Regular Meetings and Communication:**

- Schedule regular meetings to discuss progress, challenges, and upcoming initiatives. Maintain open
communication channels to keep team members informed and engaged.
7. **Training and Education:**

- Provide training and educational opportunities for Green Team members to enhance their understanding of
sustainability practices and stay updated on industry trends.

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8. **Collaboration and Teamwork:**
- Foster a collaborative environment where team members can share ideas, collaborate on projects, and
support each other in implementing sustainable practices.
9. **Implementation of Ideas:**
- Act on the ideas generated by the Green Team. Implementing tangible changes based on their
recommendations reinforces the team's impact and motivates members.
10. **Measurement and Reporting:**

- Establish metrics to measure the success of sustainability initiatives. Regularly report progress and
achievements to the broader organization to promote transparency and accountability.
11. **Recognition and Rewards:**

- Recognize and reward the efforts of Green Team members. Acknowledging their contributions boosts
morale and encourages sustained commitment.
12. **Adaptability and Continuous Improvement:**

- Encourage adaptability and a mindset of continuous improvement. The Green Team should be flexible in
response to changing circumstances and always seek ways to enhance their effectiveness.
By incorporating these principles, a Green Team can play a vital role in driving environmental sustainability
initiatives within an organization.
Question 32: What is the importance of communication when implementing environmentally friendly work
practices? What should be considered?

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The importance of communication when implementing environmentally friendly work practices lies in fostering
understanding, engagement, and a shared commitment to sustainability. Consider the following aspects:
1. **Awareness and Understanding:**

- Clear communication ensures that employees understand the reasons behind environmentally friendly
practices, the impact on the organization, and their role in the process.
2. **Employee Engagement:**
- Engaging employees in the implementation process fosters a sense of ownership and responsibility.
Encourage feedback and participation to create a culture of environmental stewardship.
3. **Alignment with Values:**

- Communication should emphasize how environmentally friendly practices align with the organization's
values, corporate social responsibility, and the broader commitment to sustainability.

- Provide training and educational materials to equip employees with the knowledge and skills needed to
adopt and adhere to environmentally friendly practices.
5. **Continuous Communication:**
- Maintain open and ongoing communication channels to update employees on progress, share successes,
and address any concerns. This helps sustain momentum and engagement.
6. **Recognition and Rewards:**

- Acknowledge and celebrate environmentally friendly initiatives and achievements. Recognition reinforces
positive behavior and encourages a collective commitment to sustainability.
7. **Consistency in Messaging:**
- Ensure consistency in the messaging across all levels of the organization. A unified and coherent message
helps build trust and clarity.
8. **Two-Way Communication:**
- Create opportunities for feedback and suggestions. Two-way communication allows employees to share
insights, ideas, and concerns, contributing to continuous improvement.
9. **Integration into Company Culture:**

- Embed environmentally friendly practices into the organizational culture. Communicate how these practices
reflect the company's values and contribute to a positive work environment.
10. **Transparency:**
- Be transparent about goals, progress, and challenges. Transparency builds trust and helps employees
understand the collective impact of their efforts.
In summary, effective communication is integral to creating a supportive and informed workforce, driving
successful implementation and long-term adherence to environmentally friendly work practices.

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Question 33: List 4 examples of processes which you could use to identify current consumption of energy, gas or
water?
1. **Utility Bills Analysis:**
- Reviewing historical utility bills for energy, gas, and water usage can provide insights into consumption
patterns over time.
2. **Submetering:**
- Installing submeters for specific areas or equipment allows you to monitor and measure the energy, gas, or
water usage of individual components, providing detailed data for analysis.
3. **Energy Audits:**
- Conducting a comprehensive energy audit involves assessing the energy performance of buildings,
equipment, and systems to identify areas of inefficiency and high consumption.
4. **Smart Meter Data:**

- Utilizing data from smart meters, if available, allows real-time monitoring and analysis of energy, gas, or water
usage. Smart meters often provide detailed information and can help identify patterns and anomalies.
Question 34: List the procedure to conduct a waste audit in order?

Conducting a waste audit typically involves several steps. Here is a generalized procedure in order:
1. **Preparation:**
- Gather necessary supplies, including gloves, sorting bins, and labels. Notify staff and stakeholders about the
upcoming waste audit.
2. **Characterization of Waste Streams:**

- Identify different types of waste generated by the organization, such as recyclables, non-recyclables, organic
waste, etc.
3. **Sample Collection:**

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- Collect representative samples of waste from various locations and sources within the organization.
4. **Sorting and Weighing:**

- Sort through the collected waste samples, categorizing items into different waste streams. Weigh each
category to determine the proportion of the total waste.
5. **Data Analysis:**
- Analyze the data to identify patterns, trends, and areas with significant waste generation. This step may
involve calculating recycling rates, landfill diversion rates, and other relevant metrics.
6. **Identifying Opportunities for Improvement:**

- Based on the audit results, pinpoint areas where waste reduction or recycling efforts can be implemented.
Look for opportunities to minimize waste generation.
7. **Recommendations:**
- Develop recommendations for waste reduction strategies and improvements. Consider proposing changes in
purchasing, recycling programs, or waste management practices.
8. **Communication:**
- Share the audit findings and recommendations with relevant stakeholders, including employees,
management, and, if applicable, waste management service providers.
9. **Implementation of Changes:**
- Implement the suggested waste reduction strategies and monitor the impact over time.
10. **Continuous Monitoring:**

- Regularly assess and monitor waste generation, making adjustments to strategies as needed. Consider
conducting periodic follow-up audits to track progress.
Remember that the specific steps may vary based on the organization's size, type of waste generated, and the
intended goals of the waste audit.
Checkpoint 7
Question 35: Once energy, water and waste usage have been analysed, the results should be compared with
industry standards or best practice models. Provide examples where you could access information for
benchmarks in the T&H industry?

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You can access information for benchmarks in the Travel and Hospitality (T&H) industry from various sources,
including:
1. **Industry Associations:**
- Organizations like the World Travel & Tourism Council (WTTC) or regional tourism associations often provide
industry benchmarks and best practices.
2. **Government Agencies:**
- National or regional environmental agencies may offer guidelines and benchmarks for sustainable practices
in the tourism sector.
3. **Sustainability Certification Programs:**

- Programs like Green Key or EarthCheck provide benchmarks for sustainable practices in accommodation and
tourism.
4. **Research Reports:**
- Reports from market research firms, sustainability organizations, or academic institutions can offer insights
into industry standards and benchmarks.
5. **Global Reporting Initiative (GRI):**

- GRI provides sustainability reporting standards that businesses, including those in the T&H industry, can use
for benchmarking.
Always ensure that the benchmarks you use are relevant to your specific sector, location, and operational scale
within the Travel and Hospitality industry.
Question36: Indicate whether the following sentences relating to setting targets for improvement are true or
false?

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1. Once it is clear how resource-efficient (or inefficient) your organisation is, changes can be made True
2. Adopting more responsible practices relies only on technological changes and does not require False
changes in work practices and the behaviour of staff and guests
3. Once all of the data has been collected, it is time to consider how possible solutions will work True
best at your workplace
4. The strategies used will be the same regardless of the size, type and location of the enterprise False
5. An ideas forum, suggestion box, brainstorming or online questionnaires can all be useful for True
collecting new or alternative ideas and approaches
Question 37: Efficiency targets should be set following the SMART principle. What does the acronym SMART
stand for?
The acronym SMART stands for:
**Specific:** Clearly define the goal, avoiding ambiguity, and ensuring a precise understanding of what needs
to be accomplished.
**Measurable:** Establish quantifiable criteria to track progress and determine when the goal has been
achieved.
**Achievable:** Set realistic and attainable objectives that challenge but do not overwhelm, considering
available resources and constraints.
**Relevant:** Ensure that the goal aligns with broader business objectives, contributing to overall success and
strategic priorities.
**Time-bound:** Define a timeframe or deadline for achieving the goal, providing a sense of urgency and a
clear timeframe for assessment.
Question 38: What is continuous improvement? What is the purpose of applying continuous improvement
strategies in a business?

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Continuous improvement is an ongoing process of making incremental and positive changes to enhance
efficiency, effectiveness, and overall performance within a business. The purpose of applying continuous
improvement strategies is to:
1. **Optimize Operations:**
- Identify and eliminate inefficiencies in processes, leading to streamlined and more effective workflows.
2. **Enhance Quality:**
- Improve the quality of products or services by consistently identifying and addressing areas for
enhancement.
3. **Increase Productivity:**
- Boost productivity by refining procedures, reducing waste, and optimizing resource utilization.
4. **Adapt to Change:**
- Foster a culture of adaptability, enabling the organization to respond efficiently to changing market
conditions, customer needs, and industry trends.
5. **Promote Innovation:**
- Encourage a mindset of innovation and creativity among employees, driving the development of new ideas
and solutions.
6. **Boost Employee Morale:**

- Engage employees in the improvement process, empowering them to contribute to positive changes, which
can enhance job satisfaction and morale.
7. **Stay Competitive:**
- Remain competitive in the market by continuously evolving and staying ahead of industry standards and
customer expectations.
Continuous improvement is a dynamic and cyclical process that aims for ongoing positive change, creating a
foundation for long-term success and sustainability in business operations.

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Question 39: Provide 4 suggestions for how staff can be actively involved in achieving improved environmentally
sustainable outcomes?

- Encourage staff participation in training programs focused on environmental sustainability. Provide resources
and workshops to enhance their understanding of sustainable practices, empowering them to contribute
effectively.
2. **Engagement in Green Initiatives:**

- Involve staff in the development and implementation of green initiatives within the organization. Create
committees or teams dedicated to sustainability projects, fostering a sense of ownership and commitment.
3. **Feedback and Idea Generation:**

- Establish channels for staff to provide feedback and share ideas regarding environmental sustainability.
Actively seek their input on potential improvements, innovations, or practices that can contribute to more
sustainable outcomes.
4. **Recognition and Incentives:**

- Acknowledge and reward staff members who demonstrate commitment to environmental sustainability.
Recognize their efforts through internal communication channels, and consider implementing incentive
programs to motivate ongoing engagement and improvement.
Checkpoint 8
Question 40: Describe the following methods used for environmental improvement?

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:
1. **Environmental Improvement Plan:**

- Description: A systematic strategy outlining specific actions and initiatives an organization plans to
implement to enhance its environmental performance. It typically includes measurable goals, timelines, and
responsibilities.
2. **Ecological Footprinting:**
- Description: A method to quantify the environmental impact of human activities or the ecological demand
placed on the Earth. It assesses resource consumption, waste generation, and compares it to the Earth's
capacity for regeneration.
3. **Global Reporting Initiative (GRI):**

- Description: A framework for sustainability reporting that provides guidelines and principles to help
organizations transparently communicate their economic, environmental, and social performance. It aids in
comprehensive reporting to stakeholders.
4. **Life Cycle Analysis (LCA):**

- Description: A systematic assessment of the environmental impacts of a product, process, or service
throughout its entire life cycle. It considers raw material extraction, production, use, and disposal to identify
opportunities for improvement.
5. **Green Purchasing:**
- Description: Also known as environmentally preferred purchasing, it involves selecting products and services
with lower environmental impacts. Organizations aim to make sustainable choices in procurement, considering
factors like energy efficiency and eco-friendly materials.
6. **Triple Bottom Line Reporting:**

- Description: Reporting that goes beyond financial performance to include social and environmental aspects.
The "triple bottom line" refers to measuring success in economic, social, and environmental terms, emphasizing
a holistic approach to business sustainability.
7. **Supply Chain Management:**

- Description: The oversight and optimization of all activities involved in the production and delivery of goods or
services, with a focus on minimizing environmental impacts. Sustainable supply chain management considers
environmental, social, and economic factors.
Question 41: Provide an examples what each of the following actions of waste management would require?

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1. **Avoid:**
- *Example:* Encouraging the use of digital documents instead of printed copies to avoid unnecessary paper
waste.
2. **Reduce:**
- *Example:* Implementing measures to minimize packaging materials, such as using smaller packaging or
opting for eco-friendly alternatives.
3. **Reuse:**
- *Example:* Implementing a system for collecting and refurbishing office furniture, allowing it to be reused
within the organization rather than discarded.
4. **Recycle:**
- *Example:* Establishing a recycling program for paper, plastic, and other materials to divert waste from
landfills and promote the reuse of raw materials.
5. **Energy Recovery:**
- *Example:* Using waste-to-energy technologies to extract energy from non-recyclable waste materials, such
as incineration or anaerobic digestion.
6. **Dispose:**
- *Example:* Properly disposing of hazardous waste through licensed disposal services to prevent
environmental contamination and comply with regulations.
Question 42: What is the purpose of quality assurance? How should it be formalised?
**Purpose of Quality Assurance:**
Quality assurance (QA) serves to ensure that a product, service, or process meets predefined standards and
satisfies customer expectations. It aims to prevent defects, errors, and deviations from established quality
criteria. The primary goals include improving efficiency, reducing risks, and enhancing overall customer
satisfaction.
**Formalizing Quality Assurance:**

1. **Establish Quality Standards:**
- Define clear and measurable quality standards that align with organizational objectives and customer
requirements.
2. **Develop QA Processes:**
- Create systematic processes for monitoring, evaluating, and ensuring adherence to quality standards
throughout the product/service lifecycle.
3. **Document Procedures:**
- Document detailed procedures outlining how each aspect of quality assurance will be carried out, including
testing protocols, inspection criteria, and corrective actions.
4. **Training and Competency:**

- Ensure that personnel involved in the QA process receive adequate training to perform their roles effectively
and have the necessary competencies.

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5. **Implement Audits and Reviews:**
- Regularly conduct audits and reviews to assess adherence to quality standards, identify areas for
improvement, and take corrective actions.
6. **Feedback Mechanism:**
- Establish a feedback mechanism for gathering input from stakeholders, customers, and employees to
continually refine and enhance quality assurance processes.
7. **Continuous Improvement:**
- Foster a culture of continuous improvement by regularly reviewing and updating QA processes in response
to feedback, industry changes, or evolving organizational needs.
8. **Risk Management:**
- Integrate risk management into the QA framework, identifying potential risks to quality and implementing
strategies to mitigate them.
9. **Metrics and Key Performance Indicators (KPIs):**

- Define measurable metrics and KPIs to assess the effectiveness of quality assurance efforts and track
improvements over time.
10. **Compliance with Standards:**

- Ensure that the quality assurance processes align with relevant industry standards, regulations, and best
practices, providing a solid foundation for quality management.
Question 43: Which factors must be considered and evaluated when implementing costing strategies for
environmental programs in an organisation?
1. **Initial Investment Costs:**
- Consider the upfront costs associated with implementing environmental programs, including equipment,
technology, and infrastructure.
2. **Operational and Maintenance Costs:**

- Evaluate ongoing expenses related to the day-to-day operation and maintenance of environmental
initiatives, such as energy, labor, and regular upkeep.
3. **Return on Investment (ROI):**

- Assess the anticipated benefits and returns from the environmental programs, comparing them to the
overall costs incurred.
4. **Lifecycle Costs:**
- Consider the entire lifecycle of environmental solutions, accounting for costs from development and
implementation to eventual decommissioning or upgrades.
5. **Regulatory Compliance Costs:**

- Factor in the expenses associated with ensuring compliance with environmental regulations and standards,
including monitoring, reporting, and potential fines.
6. **Training and Education Costs:**


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- Account for expenses related to educating employees about environmental practices and ensuring their
understanding and compliance.
7. **Technology and Innovation Costs:**

- Stay abreast of advancements in environmental technologies, considering costs associated with adopting
new, more sustainable solutions.
8. **Risk Assessment: **
- Evaluate potential risks and uncertainties associated with environmental programs, including financial,
reputational, and operational risks.
9. **Social and Stakeholder Impact:**

- Consider the societal and stakeholder impact of the environmental programs, which may influence costs
through public relations efforts or community engagement.
10. **Benchmarking and Industry Standards:**

- Compare costing strategies with industry benchmarks and standards to ensure competitiveness and
effectiveness in achieving environmental goals.
Checkpoint 9
Question 44: What are the essential steps for monitoring and improving environmental practices in an
organisation?
1. **Assessment and Baseline Establishment:**

- Evaluate current environmental practices and establish a baseline to measure future improvements.
2. **Set Clear Objectives and Targets:**

- Define specific, measurable, and achievable objectives for environmental performance, outlining targets for
improvement.
3. **Implement Monitoring Systems:**

- Establish robust monitoring systems to track key environmental indicators and collect relevant data
regularly.
4. **Regular Audits and Inspections:**

- Conduct periodic audits and inspections to identify compliance gaps and areas for improvement in
environmental practices.
5. **Employee Training and Engagement:**

- Provide ongoing training to employees on environmentally responsible practices and encourage their active
participation in sustainability initiatives.

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6. **Document and Analyze Data:**
- Document all relevant data, analyze trends, and identify patterns to gain insights into the organization's
environmental performance.
7. **Continuous Improvement Strategies:**

- Develop and implement strategies based on data analysis to continuously enhance environmental practices
and address identified weaknesses.
8. **Stakeholder Communication:**
- Communicate environmental achievements and goals transparently to stakeholders, fostering accountability
and awareness.
9. **Regulatory Compliance:**
- Stay informed about environmental regulations and ensure that the organization complies with all
applicable laws and standards.
10. **Feedback and Adaptation:**

- Solicit feedback from stakeholders and internal teams, and use this input to adapt and refine environmental
practices for optimal effectiveness.
Question 45: Describe how each of the following methods can be used for monitoring environmental practices
implemented by an organisation?
1. **Direct Supervision:**
- **Method:** Regular on-site observations by supervisors or managers.
- **Application:** Enables real-time monitoring of environmental practices, ensuring immediate feedback
and correction if necessary.
2. **Informal Discussion:**
- **Method:** Casual conversations with staff or team members.
- **Application:** Provides insights into the day-to-day implementation of environmental practices, fostering
open communication and identifying potential issues early on.
3. **Formal Discussion:**
- **Method:** Structured meetings or reviews focused on environmental practices.
- **Application:** Facilitates in-depth discussions about the effectiveness of implemented practices, allowing
for strategic adjustments and improvements.
4. **Reviewing Documents or Paperwork:**


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- **Method:** Examination of reports, records, and documentation related to environmental initiatives.
- **Application:** Offers a comprehensive view of compliance, performance metrics, and outcomes, aiding in
the assessment of the overall impact of implemented practices.
Question 46: List 5 actions you might take if you observe a staff member acting in a non-compliant manner?
1. **Document the Behavior:** Record specific details of the observed non-compliant behavior, including
date, time, location, and individuals involved.
2. **Address Immediately:** If the situation allows, address the staff member promptly to discuss the
observed non-compliance and seek an explanation.
3. **Refer to Policies:** Remind the staff member of relevant policies and procedures, emphasizing the
importance of adherence to established guidelines.
4. **Escalate if Necessary:** If the non-compliance persists or is severe, escalate the matter to higher
management or human resources, following the appropriate chain of command.
5. **Training and Guidance:** Provide additional training or guidance to the staff member to ensure a clear
understanding of compliance expectations and foster corrective actions.
Question 47: List 3 considerations when evaluating outcomes of implemented programs and procedures to
improve environmental practices?

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1. **Measurable Impact:** Assess the quantifiable results of the implemented programs and procedures to
determine their effectiveness in promoting environmental sustainability.
2. **Adherence to Goals:** Evaluate how well the outcomes align with the initially set environmental goals and
objectives, ensuring that the implemented practices contribute positively to the intended improvements.
3. **Stakeholder Engagement:** Consider the involvement and satisfaction of relevant stakeholders, such as the
community, employees, and regulatory bodies, to gauge the overall success and acceptance of the
environmental initiatives.
Question 48: Explain how you can use the following methods for communicating results?
Regular meetings are a great way to communicate results because you can have face-to-face discussions and
get immediate feedback. It's a chance to share progress, address any concerns, and make sure everyone is on
the same page.
Staff room noticeboards are useful for keeping everyone informed, especially if you have a busy workplace. You
can post updates, achievements, and important information for everyone to see. It's a convenient way to reach
a large audience quickly.
Executive meetings are important for sharing results with higher-level management. It allows for in-depth
discussions, strategic planning, and decision-making based on the results. It's a more focused and formal
setting to present your findings.
Newsletters are a great way to communicate results to a wider audience. You can include highlights,
achievements, and important updates in a visually appealing format. It's a way to keep everyone informed and
engaged, even if they're not directly involved in the project.
Project management tool reports are helpful for sharing results with team members and stakeholders. These
reports provide detailed information on project progress, milestones, and key metrics. It's a centralized and
organized way to communicate results, especially for complex projects.
External channels, such as social media or press releases, can be used to communicate results to a broader
audience. This approach allows you to reach customers, partners, and the public. It's a way to showcase your
achievements and build your brand reputation.

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Each method has its own benefits, and it's important to choose the most appropriate one based on your
audience and the nature of the results you want to communicate.
Question 49: What is the purpose of preparing a final report? Which details must be included and to whom
would this report be distributed?
The purpose of preparing a final report is to communicate the findings, outcomes, and conclusions of a project
or study. It typically includes details such as the project objectives, methodology, results, analysis, and
recommendations. The report serves as a comprehensive document that provides stakeholders, decision-
makers, and relevant parties with a clear understanding of the project's outcomes.
Details that must be included in a final report may vary depending on the nature of the project, but commonly,
it covers:
1. Executive summary
2. Introduction and background
3. Objectives and scope of the project
4. Methodology and approach
5. Results and findings
6. Analysis and interpretation of data
7. Conclusions
8. Recommendations
9. Appendices (if applicable)
The distribution of the final report depends on the stakeholders involved. It may be shared with project
sponsors, clients, team members, regulatory bodies, and other relevant parties who have an interest or
involvement in the project. The goal is to ensure transparency, accountability, and effective communication of
the project's outcomes.

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Assessment Task 2
BSBSUS411 Implement and monitor environmentally sustainable work
practices
Assessment Submission details:
1. Please include following details on the top of your assessment:
• Your Name Navpreet kaur

• Your Student Id 13937526
• Your Trainer’s name
• Title of your Assessment BSBSUS411
• Assessment Due Date
• Actual Submission Date 15/12/23
Please Note: Any changes in the assessment due date must be approved by your trainer.
2. This assessment must be in Microsoft word format. Following settings should be made for this assignment to
keep consistency among all the assessments:
Body text Page setup
• Font: Times New Roman • Top: 2.54 cm

• Font size: 12 point • Bottom: 2.54 cm
Line spacing: Double Left: 3.17 cm
• •
Text style: Normal Right: 3.17 cm
• •
• Header: 1.25 cm
• Footer: 1.25 cm
3. Do not forget to attach the Cover Sheet at the front of the assessment.
4. Make sure you have signed the Cover sheet to declare this is your own work.
5. You can e-mail this assessment to your trainer’s e-mail address with following details: In ‘subject’ mention
your ‘student Id – Your name’.
Achieving Competence:
To be deemed competent in this assessment you must:
• Correctly address all of the assessment requirements as described in this task

• Correctly address all of the submission instructions
• Successfully complete the Assessment Questions
• Submit assessment on or before the due date with an assessment cover sheet

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Performance objective:
The purpose of this assessment is to assess your ability to complete tasks outlined in elements and performance
criteria of this unit in the context of the job role, and
a) analyse information from a range of sources to identify current procedures, practices and compliance
requirements in relation to environmental and resource sustainability
b) consult and communicate with relevant stakeholders to seek input and encourage engagement with
developing and implementing sustainability improvements, encourage feedback and suggestions and
report on outcomes
c) plan and organise work group activities to:
o measure current resource usage
o solve problems and generate ideas for improvements o evaluate and implement
strategies to improve resource usage o plan, implement and integrate
improvements into operations o meet environmental requirements
d) apply continuous improvement approach to sustainability performance
e) apply change management techniques to support sustainability performance
Assessment description:
This assessment consists of 2 parts:
Part A requires you identify and analyse legal requirements and initiatives that relate to your industry and
workplace. You are required to measure current resource usage, analyse purchasing strategies and current work
practices in order to identify opportunities for improvement of resource usage and set new targets.
Part B requires you to implement resource efficiency improvement plans by using techniques and tools to assist
in achieving efficiency targets and monitor the performance of these.
All written work must be your own. Any sources of information you access and use for this assessment must be
clearly referenced.
Templates: You may use the templates attached at the end of this assessment or amend these to suit your
needs.
Assessment Questions:
Part A
A. Legislation and sources of information for resources and initiatives
Question 1: Identify the environmental regulations which apply in your local government area relevant to your
workplace activities and provide details what is covered by these regulations and by-laws?

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The environmental regulations which apply in local governments area is sustainable living and they provide a various act to
bring safe the environment by implementing various lawin stranthfield council area. They have partner the local café the
responsible cafés not for profit organisation that features on ABC” War on waste “TV series that focuses on the impact and
solutions to material waste in Australia. Strathfield Council is one of almost 50 Councils to join the program and work with local
businesses and the community to keep our safe and clean.
Question 2: Identify any resources and initiatives which are in place or available in your state to help business to
reduce their waste and use resources more efficiently?
. Problem and the initiatives: Over 3 billion disposable coffee cups and lids are used in Australia every year which is mostly in
NSW almost none of which are recycled. This represents a major waste gap with a significant water, carbon, paper, petroleum
and chemical footprint. A great majority of disposable cups and lids end up land filled or littered and can take thousands of
years to break down in the environment, contributing to land and marine pollution, and threatening wildlife Solution: To
address this problem, NSW is working closely with café owners and the community. The Responsible Cafés program
encourages cafés to provide a small discount to customers who bring a reusable cup. Over the course of 15 coffees, a coffee
drinker will have offset the environmental footprint of the reusable coffee cup*. Depending on the frequency of coffee
consumed and the discount applied, consumers can very quickly make up the costs of their new reusable cup as well.
Since the program began, Council has engaged many café owners on responsible cafés and provided signage to participating
businesses. Council continues to facilitate the program with ongoing discussion with our cafes and report on the impacts.
Mostly the council is working under the reducing the food waste, energy, water which are more priority for environment to keep
safe. This project is a NSW EPA waste less, recycle more initiatives funded.
Question 3: List 1 initiative that is relevant to your sector within the Tourism, Hospitality and Events Industry and
list all resources which are available through these initiative(s). Outline how these would be used?
Green table Australia is a initiatives to hospitality industry that is much recognised.
Restaurant and catering group has formed their own association to develop the program called green table Australia. It is
focused to create awareness and to recognise restaurant and catering business that are doing what they can do reduce their
CO2 emission. The program requires restaurants, cafes and caters to commit CO2.
Using natural gas or a minimum of 20% green electricity to power their stoves
o Sending their organic waste to compost
o Recycling paper, plastic, glass, metal as much as possible
o Using energy-efficient equipment and lighting
o Using water-saving equipment and fixtures
Using recycled, biodegradable and non-toxic supplies
B. Measuring current consumption and identifying existing procedures of work practices and purchasing:
Conduct a practical assessment of your organisation’s resources and practices. You may use the forms
attached below to collect your data or any software available to you (for example you may create a
spreadsheet using Microsoft Excel)
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For this purpose you need to complete the following activities:
Question 1: Take the current meter reading for gas, electricity and water?
Gas- 13245
Electric-215674
Water-23456
Question 2: Create a table or list and enter: All equipment and appliances used in one specific department (for
example Kitchen, F&B etc.), and measure the consumption of electricity as listed on the appliance labels?
| Equipment/Appliance | Electricity Consumption (kWh)

| Refrigerator 1 |300 | commercial used for keeping food safe
| Oven |33 | to bake or rost
| Dishwasher |0.44 | commercial wash dishes
| Food Processor |0.4 | commercial to blend the food
| Coffee Machine |0.55 | make coffee
| Lighting (total for area) |9 | for lighting
| Other Equipment...
Question 3: Measure the flow rate for water of various taps using the formula “Flow rate = Volume/Time
(L/min)”?
Formula
Flow rate =volume/time (L/min/tt Hot water: 111/min
Cold water: 16L/Min
Question 4: Inspect the type of lighting used and determine the KW/H (1000 Watt = 1 KWH) used in that
department based on typical or given workplace practices during operation?

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Assessment Activity 2
Type of light 6|Page
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Assessment Activity 2 Name. Quantity Power 7|Page
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Assessment Activity
Fluorescents 2
lamps. Alto master. 30. 3000Kw/yr 8|Page
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Neon strips. Samsung. 15. 1729KW/Yr 10 | P a g e
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Assessment
Tubes. Activity 2 LG. 40. 3469KW/yr 12 | P a g e
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Assessment
Bulbs. Activity 2 Halogen. 20. 1678KE/yr 14 | P a g e
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Assessment
Question Activity 2 the provisions for recycling?
5: Inspect 21 | P a g e
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Assessment Activity 2how tto recycle the products
Recycle products- 22 | P a g e
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Assessment Activity 2 them flat and put in recycle bin
Board boxes-Make 23 | P a g e
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Assessment Activity 2 in yellow box which is recycle
Plastic bottles-Empty 24 | P a g e
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Assessment Activity 2 bin for recycle
Glass bottles-Yellow 25 | P a g e
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Assessment
Question Activity 2
6: Determine the intervals of waste collection and determine the size of the cubicle(s) used? 29 | P a g e
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Assessment Activityred
General waste= 2 bin = 5= Thursday (300liters) 32 | P a g e
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Assessment Activity =
Recycle products 2 yellow bin = 3= Thursday and Saturday ( 2000 liters) 33 | P a g e
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Assessment Activity
Oil and grease 2
products = yellow bin =2= Friday (2000litere) 34 | P a g e
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Assessment
Commercial Activity 2
waste=red bin= 2= Monday(2000) 35 | P a g e
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Assessment
Question Activity
7: This2task is performed outside: Wearing gloves and using tongs, physically inspect the contents
40 |ofP a g e
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Assessment Activity
garbage bins from2 your department and inspect the approximate waste for each category (Glass, paper, card
41 | P a g e
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Assessment Activity
board, green 2 etc.) and express these in percent (approximately)?
waste 42 | P a g e
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Date-23/11/23 43 | P a g e
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Assessment
Location- Activity
kitchen2 44 | P a g e
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Assessment Activity
Bin size-300 l 2 45 | P a g e
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Plastic bottles-10% 46 | P a g e
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Glass-27%Activity 2 47 | P a g e
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Cans-5% Activity 2 48 | P a g e
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Paper-4%Activity 2 49 | P a g e
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Milk carton-4% 50 | P a g e
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Date-26/11/23 52 | P a g e
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Assessment
Location- Activity
kitchen2 53 | P a g e
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Assessment Activity
Bin size-2000 l 2 54 | P a g e
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Plastic-30%Activity 2 55 | P a g e
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Glass-23%Activity 2 56 | P a g e
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Assessment
Cans-3% Activity 2 57 | P a g e
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Milk carton-5% 58 | P a g e
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Assessment
Paper-24% Activity 2 59 | P a g e
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Assessment
Question Activity 2
8: Determine 64 | P a g e
the energy consumption ratings, use and settings of air conditioners and heaters where
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Assessment
applicableActivity 2
and document the potential KWH usage for these units? 65 | P a g e
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Assessment
Name of theActivity
area2 Name of ac Capacity Usage 66 | P a g e
Temperature
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Assessment
Lounge areaActivity 2 Philiphs 7.5/KW/hr 6hours 20 68 | P a g e
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Assessment
Kitchen Activity 2 Samsung 4kw/hr 4 13 69 | P a g e
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Assessment
Bar Activity 2 Samsung light 10kw/hr 8 17 70 | P a g e
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Question 9: Determine the resources required for any plants, landscaping or outside areas as relevant?
Things Maintenance practices
Glass Cut them once a week and maintain regular
Water them regularly
Plants Closed bins after use and clean bins 2 times a week
Bins
Sofa Vacuum the sofa everyday and make sure replace
Torn ones
Question 10: List the purchasing strategies which are currently in place including environmentally sustainable
approaches; carbon foot print considerations (for example use local supplies from growers etc.)?
80% of purchasing is green and 20% is other purchases
Question 11: Identify any workplace environmental and occupational hazards you may encounter during your
resource analysis?
Staff should know how to use equipment properly.
Staff should know how to clean materials properly.
Heavy load lifting should be lifted properly by manual handling methods
Proper training should be followed for hot oil producers.
Staff should be well aware of broken equipment
Question 12: Identify any breaches or potential breaches for environmental practices you have encountered in
the audited area during your project and outline the issues?
Firstly rubbish, recycling and organic waste thrown in same bin
Not using right chemical properly
Not store the chemicals in right way
Disposable of chemicals are not done properly
Not filling the temp log book
C. Setting efficiency targets
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Assessment
QuestionActivity 2
1: Analyse 74 | P a g e
the results you have obtained for usage of resources and compare these results against:
© Acacia Institute
Assessment•Activity
Work2 and workflow processes: – which improvements could be made? 75 | P a g e
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Assessment•Activity 2
Industry Schemes: – How do your results compare? 76 | P a g e
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Technology: – Are you using efficient technology? 77 | P a g e
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Resources: 78other
– Is there a benefit of switching e.g. from electricity to gas in some areas or using |Page
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measures? 79 | P a g e
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Assessment•Activity
Best2 Practice: – Are there recommendations from manufacturers or bodies that recommend80 | P a g e
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particular practices? 81 | P a g e
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Assessment
ImprovementActivitycan
2 be made- 82 | P a g e
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Assessment Activity 2 appliances and equipment settings
Using appropriate 83 | P a g e
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Assessment Activity
Using proper 2
recycle strategies 84 | P a g e
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Assessment Activity
Using proper 2 sheets
time 85 | P a g e
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Assessment Activity
Staff should log2and time sheet in proper manner 86 | P a g e
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Assessment Activity
Using energy 2
equipment 87 | P a g e
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Assessment
Buying for Activity
local2suppliers 88 | P a g e
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Assessment
MinimiseActivity 2 of imported suppliers
the use 89 | P a g e
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Assessment
Benefits: Activity 2 90 | P a g e
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Assessment
See youngerActivity 2 cause and equipment
ethical 91 | P a g e
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Assessment Activity
By recycling more2 products 92 | P a g e
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Assessment
Buy from Activity 2 supplier by establishing the business.
the local 93 | P a g e
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Assessment
Minimising Activity 2
the printed material 94 | P a g e
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Best practices: 96 | P a g e
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Assessment Activity 2settings should be 30-24 degrees
Air conditioning 97 | P a g e
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Assessment Activity 2 temp for equipment and cool room sting O-S degree Celsius
Using appropriate 98 | P a g e
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Assessment Activitybag
Using of paper 2 99 | P a g e
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Technologies: 101 | P a g e
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Assessment Activity
Using energy 2
efficient equipments (such as bulb, lights, dishwasher, air condition etc) 102 | P a g e
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Introducing
Assessment computer-based
Activity 2 system for monitoring energy usages. 103 | P a g e
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using theActivity
Assessment energy2 rating appliances which consume less energy. 104 | P a g e
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Result compare: 105 | P a g e
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Your practice Industry practice 106 | P a g e
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Assessment Activity
Air condition 2
setting was 18 degree 107 | P a g e
Air condition setting should be around 20 to 22 degree.
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Assessment
Rubbish andActivity 2
recycle bin are used same Different bins should be used for separate waste. 109 | P a g e
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Assessment
Usage of Activity
plastic 2bag Using of paper bag 111 | P a g e
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Assessment Activity
Using plenty 2
printed paper Using of electronic channel to communicate 113 | P a g e
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Temp setting
Assessment of equipments
Activity 2 and cool room Use appropriate temp for equipments and cool room115
setting
|Page
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Assessment Activity 2 Otti 5 degree Celsius 116 | P a g e
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Question 2: Set your targets in a table or spreadsheet based on your findings of the analysis.
Name of Usage Amount$ Target Target Saving$
appliance usage amount $
Dishwasher 60lit/day 2.35 40liters day 2 0.35
Lighting 82/kwh day 3.12 60/kwh 2.54 0.58
Air
Conditioner 48/kwh 6 30/kwh 4.44 1.56
Oven 16kwh/ 2.50 12/kwh 2 0.50
Microwave 1.5 kwh 0.43 1.5/kwh 0.44 -
Question 3: Outline the provisions for communication this would require with key stakeholders relevant to
your position and workplace and how this will be achieved. Include a template for an agenda and table for
entering actions.
Provision of communication:
*Meeting
Video conference
Mail
To: Adam Rosenberg@gmail.com From: nav1366@gmail.com

Dear Claire,
Hope you are doing well in this pandemic
I am writing this mail to all of you inform that will be having meeting on 24/11/24 at 9 am in our conference room.
Energy usage, consumption result, problem will be discussed.
I have attached the file for the meeting agenda,
Thank you for your support from the organization and hope you find a best suitable agenda which i had attached in
a mail.
King regards nav
Meeting agenda
Date 24/11/24
Place 9 am
Duration 9am till 2
Attendees All staff and stakeholders
Part B

© Acacia Institute
For this part of the assessment project you are required to write and environmental resource efficiency
improvement plan which details the following:
Question 1: The purpose of the plan
The purpose of a plan is to outline a structured approach to achieve specific goals or objectives. It provides a
roadmap, guiding actions and decisions towards a desired outcome.
Question 2: An overview what has been undertaken and why?
Plan Reason
To save energy and money
Change air condition setting temp
To save environment and money
Using energy saving lights To protect environment for pollution
Using recycling bag To save money and usage for future
Saving water
Question 3: The resource areas and targets you have established based on Section 3, Part A?
Resources Target
Saving 35 cents and 30 liters
Water
Electricity Saving 0.5 cents and 20 /KWH
Recycle products
Recycle more products in proper way
Plastic bags
Reduce the use of plastic bag and introduce paper bag
Question 4: The measures and tools you will implement to achieve these targets?
Pie charts and graphs
Provide staff training.
•Microsoft excel, word, spreadsheet
Evaluating and comparing results by using computer
Using mobile applications
Question 5: Strategies that can be used to ensure staff compliance with environmental requirements and to
achieve new targets?
Organising regular staff meeting

Demonstrations training and feedback
Monitoring them regularly
Evaluate all reports weekly.
By using surveys
Using questionnaires

© Acacia Institute
© Acacia Institute
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Assessment
QuestionActivity 2
6: Strategies you will use for purchasing and selection of supply chains? 122 | P a g e
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Assessment Activity
Using local 2
supplier. 123 | P a g e
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Assessment Activity
Buying local 2
product 124 | P a g e
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Assessment Activity
Use renowned 2
supplier. 125 | P a g e
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Assessment
Using lessActivity 2 products
imported 126 | P a g e
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Assessment Activity 2resources
Using sustainable 127 | P a g e
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Assessment Activity
Using energy 2
efficient 128 | P a g e
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Assessment Activity
Using organic 2
products 129 | P a g e
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Assessment
QuestionActivity 2
7: A calculation which will provide information as to the potential savings that can be achieved134 |Page
over
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Assessment
time, givenActivity 2
the investment; For example: 135 | P a g e
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Assessment
Use of e.g.Activity 2 bulbs rated at 0.060 KWH in Kitchen area could be replaced with 10 energy saving bulbs
10 light 136 rated
|Page
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Assessment Activity
at 0.012 KWH 2
which 137 |=P$a g e
would represent an energy saving of (10 * 48 = 0.480KWH) 0.480 KW per hour x $ 0.28
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Assessment
0. 1344 perActivity
hour2 or at 10 hours per day: $ 0.1344 x 10 = $1.35/ Day. 138 | P a g e
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Assessment
For a 7 dayActivity 2
operation this then equates to a potential saving of $ 492.75 minus the proportion of the cost139
of|the
Page
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Assessment Activity
energy saving 2 @ $ 7.50 /5000 hours ($1.50 per 1000 hours use) versus an ordinary bulb @ $ 0.75 /1000
bulb 140 | P a g e
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hours lifespan. 141 | P a g e
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Assessment Activity 2 in guest rooms rated A could be replaced by ones rated AAA with a potential saving of (10
10 Showerheads 142 *
| P55
age
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Assessment
L = 550 L Activity 2
) 550 Litres 143 | P a g e
per day etc. (0.55 x 1.80 = $ 0.99/day x 365 = $ 361.35/year) minus the initial cost for
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Assessment
purchasing Activity 2
the more efficient showerheads (for the first year only) 144 | P a g e
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Calculation 146 | P a g e
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Assessment Activity
Usage of lights 2 Lights bulb@0.060KWH
bulbs: 147 | P a g e
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Assessment Activitybulbs@0.012KWH
Energy savings 2 saving @0.048KWH 148 | P a g e
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Assessment Activity10=
Saving @0.048* 2 0.048 149 | P a g e
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Assessment
Usage: 10Activity
hours 2 151 | P a g e
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Assessment Activity
Hourly saving: 2 $0.28= $0.1344
0.480* 152 | P a g e
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Assessment Activity
Daily saving: 2
10*$0.1344=$1.344= $1.35 daily Yearly saving: 365* $1.35=$492.75 yearly 153 | P a g e
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Question 8: The provisions for communication to periodically discuss and network with colleagues to make
adjustments and identify progress?
Conduct regular meetings
Email update and summary information
Staff room notice board
Executive meeting
Vedio conference
Question 9: A spreadsheet or set of tools which can be used to record and monitor periodic results from
readings and invoices/ statements for utilities?
Equipments and products Tools/methods

Air conditioner Temperature log
Recycle bin Checklist for red and yellow bins
Gas, electricity and water meter Monitoring and spreadsheet
Recycle products Spreadsheet and checklist
Cool room Monitor the temp.
OVEN Record proper temp by using temp log.
Question 10: Examples how you will evaluate strategies and make adjustments to the improvement plan?
strategy evaluation process falls between our 'Track' and 'Plan' segments. Evaluation drives iterations and adjustments which
are then refined in the 'Plan' segment.
Step 1: Evaluation starts at the start
Step 2: implement consistent processes and tools
Step 3: empower team to evaluate their own strategies Step4: take corrective action
Step 5: iterate the plan
Step 6: celebrate the success
Making adjustments to improve the plan
Compare the usage targets
Compare evaluations results
Regular monitoring and evaluation
Gather feedbacks
Staff training
Regular communications with all stakeholders
Staff meeting through the video conference or chat box
Templates
Ans 1
Water Meter Meter Reading: 30400

© Acacia Institute
Quarterly Water Aver Daily Cost of Sewage Connecti Target Variance
Period Use Use Water Disposal on Fees
kL/period per kL Costs
1 100 1.11 100 130 10 50 50
2 160 1.7 100 130 10 50 50
3 130 1.4 100 130 10 50 50
120 1.33 100 130 10 50 50

4
Ans3
Water Appliances (determine usage)
Location Item Type Water flow (L/min) Amount/ Type
Kitchen Tap Tap 4 4 tap
Bathroom Shower Shower 8 8 shower
Dinning Tap 3 3 tap

Tap
Electricity Meter 1 Current Reading:30374
Meter 2 Current Reading: 47493
Month Invoice # Amount $ Peak Off Peak Total Total for Target Variance
Month
Jan 225672 130 500 500 500 1000 300 700
Feb 22478& 120 400 400 400 800 400 400
Mar 233778 150 600 600 600 1200 300 900
April 826268 190 300 300 300 600 300 300
Gas Current Reading: 34537
Month Invoice # Amount $ Total Total for Month
Jan 345336 500 500 500

Feb 25332 400 400 400

© Acacia Institute
Mar 345774 600 600 600
April 256764 300 300 300
Ans.6Waste
a. Review current waste contractual arrangements

(Waste Wise Hotels, 2007)
Material Type of Collection Collection Average Contractor details
container and frequency frequency annual cost
amount (normal) (busy periods)
Metal 5 days 2 days 1000 Government waste
Dustbin collection
Dustbin 5 days 2 days 500 Government waste
Dry waste collection
Dustbin 5 days 2 days 300 Government waste
Wet waste collection
b. Over 1 period conduct a visual waste audit of all rubbish bins

▪ Observe what is being thrown away
▪ Look for contamination (materials disposed of wrongly)
▪ Professional companies can undertake waste audits on a fee-for-service basis
Workplace 20 10 30 1 5 10 6 22
850*1500mm
03/06/23
College 22 9 25 5 3 29 8 4
03/06/23 850*1500mm
Workplace 850*1500mm 12 3 10 16 1 3 12 22
04/06/23
Work 19 8 11 15 23 5 6 5
850*1500mm
04/06/23
c. Work out your collection requirements

▪ Total the volumes of each type of waste per day
▪ Some items can be combined such as glass, metal, plastic, paper & milk cartons – referred to as
‘co-mingled’ waste. (but, no food scraps, polystyrene or plastic bags)

© Acacia Institute
▪ Calculate the required bin size and frequency of collection – e.g. if your property produced 242.5
litres of ‘co-mingled waste’ per week then 1 x 250 litre bin should be sufficient with a once a
week collection frequency.
Calculate the daily total amount of rubbish from each department ‘Area’
Bin Size Plastic Glass Cans (%) Card (%) Paper Milk Organic Other (%) –
Bottles Bottles (%) Cartons (%) broken glass
(%) (%) (%)
5 7 12 3 33 12 4 6
130*1400
13*1400 5 9 20 5 23 10 5 3
16 32 8 56 22 9 9
Total 10
d. Review the packaging from your supplies

▪ Attempt to reduce or eliminate waste at the source
Supplier Packaging Used on Waste Disposal Opportunities for Benefits
Delivery Issues Avoidance
Bob’s Fruits & Waxed cardboard No large bins
Vegetables boxes

© Acacia Institute
Assessment Evaluation Tool
Unit Code & Unit Name BSBSUS411 Implement and monitor environmentally sustainable work practices
Assessment Type Written task
Assessment Name AT 1
Student’s name & ID
Assessment date/s
Is Student able to demonstrate the following: Performance Evidence [1, 2, 3, 4, 5] Yes No
(1) Analyse information from a range of sources to identify current procedures, practices and
compliance requirements in relation to environmental and resource sustainability
(2) Consult and communicate with relevant stakeholders to seek input and encourage engagement
with developing and implementing sustainability improvements, encourage feedback and
suggestions and report on outcomes
(3) Plan and organise work group activities to:
a) measure current resource usage
b) solve problems and generate ideas for improvements
c) evaluate and implement strategies to improve resource usage
d) plan, implement and integrate improvements into operations
e) meet environmental requirements
(4) Apply continuous improvement approach to sustainability performance
(5) Apply change management techniques to support sustainability performance
Is Student able to demonstrate the following: Performance Criteria

Yes No
[1.1, 1.2, 1.3, 1.4, 1.5, 1.6, 1.7, 2.1, 2.2, 2.3, 2.4, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 4.1, 4.2, 4.3, 4.4, 4.5]
(1.1) Identify environmental regulations applying to the enterprise
(1.2) Analyse procedures for assessing compliance with environmental/sustainability regulations
(1.3) Collect information on environmental and resource efficiency systems and procedures, and
provide to the work group where appropriate
(1.4) Collect, analyse and organise information from a range of sources to provide information/advice
and tools/resources for improvement opportunities
(1.5) Measure and document current resource usage of members of the work group
(1.6) Analyse and document current purchasing strategies
Assessment evaluation tool 1 1 | Page

BSBSUS411 Implement and monitor environmentally sustainable work practices ©
Acacia Institute
(1.7) Analyse current work processes to access information and data to assist in identifying areas for
improvement
(2.1) Seek input from stakeholders, key personnel and specialists
(2.2) Access external sources of information and data as required
(2.3) Evaluate alternative solutions to workplace environmental issues
(2.4) Set efficiency targets
(3.1) Source and use appropriate techniques and tools to assist in achieving efficiency targets
(3.2) Apply continuous improvement strategies to own work area of responsibility, including ideas and
possible solutions to communicate to the work group and management
(3.3) Implement and integrate environmental and resource efficiency improvement plans for own work
group with other operational activities
(3.4) Supervise and support team members to identify possible areas for improved practices and
resource efficiency in work area
(3.5) Seek suggestions and ideas about environmental and resource efficiency management from
stakeholders and act upon where appropriate
(3.6) Implement costing strategies to fully utilise environmental assets
(4.1) Use and/or develop evaluation and monitoring, tools and technology
(4.2) Document and communicate outcomes to report on efficiency targets to key personnel and
stakeholders
(4.3) Evaluate strategies and improvement plans
(4.4) Set new efficiency targets, and investigate and apply new tools and strategies
(4.5) Promote successful strategies and reward participants where possible
Is Student able to demonstrate the following: Knowledge Evidence [1, 2, 3, 4, 5] Yes No
(1) Identify relevant internal and external sources of information and explain how they can be used to
identify sustainability improvements
(2) Explain the compliance requirements for the work area with reference to legislation, regulations,
codes of practice and workplace procedures that relate to environmental and resource issues
(3) Outline common environmental and energy efficiency issues within the industry
(4) Give examples of benchmarks for environmental and resource sustainability that are relevant to the
organisation
(5) Outline organisational systems and procedures that relate to environmental and resource
sustainability improvements including:
a) supply chain, procurement and purchasing
b) quality assurance
c) making recommendations and seeking approvals

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Outcome:  Satisfactory  Unsatisfactory

Acacia Institute
Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided
appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks
Comments/feedback to Student
Google check for plagiarism Yes No
Check for Copying/Collusion Yes No
Check for Authenticity(own work) Yes No
Cheating or use of model answers Yes No
Assessor name:
Assessor signature:

Acacia Institute
Assessment Evaluation Tool
Unit Code & Unit Name BSBSUS411 Implement and monitor environmentally sustainable work practices
Assessment Type Project
Assessment Name AT 2
Student’s name & ID
Assessment date/s
Is Student able to demonstrate the following: Performance Evidence [1, 2, 3, 4, 5] Yes No
(1) Analyse information from a range of sources to identify current procedures, practices and
compliance requirements in relation to environmental and resource sustainability
(2) Consult and communicate with relevant stakeholders to seek input and encourage engagement
with developing and implementing sustainability improvements, encourage feedback and
suggestions and report on outcomes
(3) Plan and organise work group activities to:
a) measure current resource usage
b) solve problems and generate ideas for improvements
c) evaluate and implement strategies to improve resource usage
d) plan, implement and integrate improvements into operations
e) meet environmental requirements
(4) Apply continuous improvement approach to sustainability performance
(5) Apply change management techniques to support sustainability performance
Is Student able to demonstrate the following: Performance Criteria

Yes No
[1.1, 1.2, 1.3, 1.4, 1.5, 1.6, 1.7, 2.1, 2.2, 2.3, 2.4, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 4.1, 4.2, 4.3, 4.4, 4.5]
(1.1) Identify environmental regulations applying to the enterprise
(1.2) Analyse procedures for assessing compliance with environmental/sustainability regulations
(1.3) Collect information on environmental and resource efficiency systems and procedures, and
provide to the work group where appropriate
(1.4) Collect, analyse and organise information from a range of sources to provide information/advice
and tools/resources for improvement opportunities
(1.5) Measure and document current resource usage of members of the work group
(1.6) Analyse and document current purchasing strategies

© Acacia Institute
(1.7) Analyse current work processes to access information and data to assist in identifying areas for
improvement
(2.1) Seek input from stakeholders, key personnel and specialists
(2.2) Access external sources of information and data as required
(2.3) Evaluate alternative solutions to workplace environmental issues
(2.4) Set efficiency targets
(3.1) Source and use appropriate techniques and tools to assist in achieving efficiency targets
(3.2) Apply continuous improvement strategies to own work area of responsibility, including ideas and
possible solutions to communicate to the work group and management
(3.3) Implement and integrate environmental and resource efficiency improvement plans for own work
group with other operational activities
(3.4) Supervise and support team members to identify possible areas for improved practices and
resource efficiency in work area
(3.5) Seek suggestions and ideas about environmental and resource efficiency management from
stakeholders and act upon where appropriate
(3.6) Implement costing strategies to fully utilise environmental assets
(4.1) Use and/or develop evaluation and monitoring, tools and technology
(4.2) Document and communicate outcomes to report on efficiency targets to key personnel and
stakeholders
(4.3) Evaluate strategies and improvement plans
(4.4) Set new efficiency targets, and investigate and apply new tools and strategies
(4.5) Promote successful strategies and reward participants where possible
Is Student able to demonstrate the following: Knowledge Evidence [1, 2, 3, 4, 5] Yes No
(1) Identify relevant internal and external sources of information and explain how they can be used to
identify sustainability improvements
(2) Explain the compliance requirements for the work area with reference to legislation, regulations,
codes of practice and workplace procedures that relate to environmental and resource issues
(3) Outline common environmental and energy efficiency issues within the industry
(4) Give examples of benchmarks for environmental and resource sustainability that are relevant to the
organisation
(5) Outline organisational systems and procedures that relate to environmental and resource
sustainability improvements including:
a) supply chain, procurement and purchasing
b) quality assurance
c) making recommendations and seeking approvals

© Acacia Institute
Comments/feedback to Student
Outcome:  Satisfactory  Unsatisfactory
Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided
appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks
Google check for plagiarism Yes No
Check for Copying/Collusion Yes No
Check for Authenticity(own work) Yes No
Cheating or use of model answers Yes No
Assessor name:
Assessor signature:

© Acacia Institute

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ASSESSMENT COVER SHEET

Student Name Navpreet kaur Student ID 13937526

FIRST ATTEMPT: ❑ SECOND ATTEMPT: ❑

Assessment 1 ❑ S | NYS | DNS

Assessment 2 ❑ S | NYS | DNS

Final Assessment Result for this unit

Student Signature: Navpreet Date: ____/_____/_____

Administrative use only

Entered onto Student Management Database ________________

Assessment Submission details:

1. Please include following details on the top of your assessment:

• Your Name Navpreet kaur

Body text Page setup

• Font: Times New Roman • Top: 2.54 cm

To be deemed competent in this assessment you must:

• Correctly address all of the assessment requirements as described in this task

BSBSUS411 Implement and monitor environmentally sustainable work practices

You must provide a response to all questions in assessment Questions section.

Question 2: Name 2 international environmental agreements that Australia is a signatory of?

Assessment Activity 1 2|Page

BSBSUS411 Implement and monitor environmentally sustainable work practices

Assessment Activity 1 3|Page

BSBSUS411 Implement and monitor environmentally sustainable work practices

Assessment Activity 1 4|Page

BSBSUS411 Implement and monitor environmentally sustainable work practices

Assessment Activity 1 5|Page

BSBSUS411 Implement and monitor environmentally sustainable work practices

Assessment Activity 1 6|Page

BSBSUS411 Implement and monitor environmentally sustainable work practices

Question 13: Give a description for each analysis tool?

Assessment Activity 1 7|Page

BSBSUS411 Implement and monitor environmentally sustainable work practices

5. **Environmental Risk Register:**

7. **Quality Assurance Systems:**

Question 14: List 4 potential sources of information on efficiency?

1. **Energy Efficiency Programs:**

2. **Industry Reports and Studies:**

Assessment Activity 1 8|Page

BSBSUS411 Implement and monitor environmentally sustainable work practices

4. **Environmental Certification Programs:**

Assessment Activity 1 9|Page

BSBSUS411 Implement and monitor environmentally sustainable work practices

BSBSUS411 Implement and monitor environmentally sustainable work practices

2. **Cost Optimization:** By understanding current strategies, organizations can identify opportunities to

5. **Performance Measurement:** It provides a baseline for measuring the effectiveness of changes or

BSBSUS411 Implement and monitor environmentally sustainable work practices

BSBSUS411 Implement and monitor environmentally sustainable work practices

3. **Waste Management:** Develop comprehensive waste management strategies, including recycling

3. **Implement Water-Efficient Technologies:** Invest in water-efficient appliances, fixtures, and irrigation

BSBSUS411 Implement and monitor environmentally sustainable work practices

3. **Implement Water-Efficient Technologies:** Invest in water-efficient appliances, fixtures, and irrigation

Question 22: Provide 4 examples of renewable energy?

Question 23: Suggest 5 actions to improve energy usage in an organisation?

BSBSUS411 Implement and monitor environmentally sustainable work practices

2. Unnecessary Packaging: Inadequate or excessive packaging contributes to environmental waste, especially

2. Unnecessary Packaging: Inadequate or excessive packaging contributes to environmental waste, especially

BSBSUS411 Implement and monitor environmentally sustainable work practices

BSBSUS411 Implement and monitor environmentally sustainable work practices

1. **Passive Design Strategies:**

2. **Energy-Efficient Building Envelope:**

3. **Green Roofs and Walls:**

4. **Renewable Energy Integration:**

5. **Smart Building Technologies:**

BSBSUS411 Implement and monitor environmentally sustainable work practices

Student Signature: Navpreet Date: __/_/___

5. Environmental Risk Register:

7. Quality Assurance Systems:

1. Energy Efficiency Programs:

2. Industry Reports and Studies:

4. Environmental Certification Programs:

2. Cost Optimization: By understanding current strategies, organizations can identify opportunities to

5. Performance Measurement: It provides a baseline for measuring the effectiveness of changes or

3. Waste Management: Develop comprehensive waste management strategies, including recycling

3. Implement Water-Efficient Technologies: Invest in water-efficient appliances, fixtures, and irrigation

3. Implement Water-Efficient Technologies: Invest in water-efficient appliances, fixtures, and irrigation

1. Passive Design Strategies:

2. Energy-Efficient Building Envelope:

3. Green Roofs and Walls:

4. Renewable Energy Integration:

5. Smart Building Technologies:

2. Legal and Regulatory Compliance:

4. Goal Setting and Planning:

1. Diversity of Skills and Perspectives:

2. Representatives from Different Departments:

3. Passionate and Committed Members:

5. Clear Goals and Objectives:

6. Regular Meetings and Communication:

7. Training and Education:

10. Measurement and Reporting:

11. Recognition and Rewards:

12. Adaptability and Continuous Improvement:

1. Awareness and Understanding:

3. Alignment with Values:

4. Training and Education:

6. Recognition and Rewards:

9. Integration into Company Culture:

4. Smart Meter Data:

2. Characterization of Waste Streams:

4. Sorting and Weighing:

6. Identifying Opportunities for Improvement:

10. Continuous Monitoring:

3. Sustainability Certification Programs:

5. Global Reporting Initiative (GRI):

6. Boost Employee Morale:

1. Training and Education:

2. Engagement in Green Initiatives:

3. Feedback and Idea Generation:

4. Recognition and Incentives:

1. Environmental Improvement Plan:

3. Global Reporting Initiative (GRI):

4. Life Cycle Analysis (LCA):

6. Triple Bottom Line Reporting:

7. Supply Chain Management:

Formalizing Quality Assurance:

4. Training and Competency:

9. Metrics and Key Performance Indicators (KPIs):

10. Compliance with Standards:

2. Operational and Maintenance Costs:

3. Return on Investment (ROI):

5. Regulatory Compliance Costs:

6. Training and Education Costs:

7. Technology and Innovation Costs:

9. Social and Stakeholder Impact:

10. Benchmarking and Industry Standards:

1. Assessment and Baseline Establishment:

2. Set Clear Objectives and Targets:

3. Implement Monitoring Systems:

4. Regular Audits and Inspections:

5. Employee Training and Engagement:

7. Continuous Improvement Strategies:

10. Feedback and Adaptation:

4. Reviewing Documents or Paperwork: