p18jithinaj@iimsambalpur.ac.in Flipkart| IIM Sambalpur | NIT Calicut Degree Institute Board/University % / CGPA Year MBA Indian Institute of Management Sambalpur IIM Sambalpur 61.2% 2020 B. Tech National Institute of Technology Calicut NIT Calicut 65.8% 2014 Class XII Jawahar Navodaya Vidyalaya Palakkad CBSE 79.6% 2010 Class X Jawahar Navodaya Vidyalaya Palakkad CBSE 86.8% 2008 ACHIEVEMENTS/CERTIFICATIONS OPS Champion Selected as operations champion of east zone for the contribution during big billion days in Flipkart 2022 XLRI Jamshedpur National Finalist as top 8 teams in “Pandemonium” of annual management fest of XLRI Jamshedpur 2020 KPMG Completed the certification course on Six Sigma and was awarded “six sigma-green belt” by KPMG 2019 PROFESSIONAL EXPERIENCE Flipkart Internet Pvt. Ltd, Hyderabad Assistant Manager – Supply Chain Management Sep 2021 – Present Operations management of e-commerce supply chain comprises of Fulfillment Center, Last Mile and Logistics Team Management of 400 with 5 direct reportees across 3 verticals in 5 departments for day to day business OPS Supply chain planning & execution for catering 40% of the grocery demand of Hyderabad city using 3PL vendors Warehouse launching and peak capacity scale-up to 9k order per day within a span of 6 months with 350+ MP Roles & Implemented process excellence project with 5 attributes resulted in a improvement of 2.5 % CSAT score Responsibilities Finance management including clearance of monthly billing and penalty calculations of the metrics for 3PL vendor Forecasting of asset, transportation and manpower requirement based on supply-demand planning every month Recognized with OPS champion award for the 12% improvement in availability of manpower in SCM Bihar Achievements Selected in crisis management team for stabilizing the supply chain disruption in SCM Assam region Additional responsibility of managing end to end supply chain of SCM Telangana after completing 1 year in FC Next Education India Pvt Ltd, Bangalore Regional Manager – Customer Management Sep 2020 – Aug 2021 Managed the entire Operations with a team of 150 members across 6-levels of hierarchy from 3 different teams Coordinated the operations of 900+ B2B customers by handling the value chain in coordination with sales in South Roles & Monitored the implementations, complaints to achieve customer satisfaction with 7 days TAT applying JIT tools Responsibilities Managed 15 products portfolio and initiated a program for Six- Sigma implementation on the field operations Published monthly PAN India Employee Productivity Report and suggested the ways to improve field productivity Handled additional responsibility as the Regional Head for 3 states within 3 months of joining the organization Achievements Promoted as Regional Manager for Karnataka and Tamilnadu states within 7 months of joining the organization Bharat Petroleum Corporations Ltd, Kochi Graduate Trainee – Oil & Gas Refining Jan 2016 – Jan 2017 Part of process engineering team for process improvement in oil & gas refinery across 7 different products Analyzed the energy efficiency of equipments using Aspen Plus software and recommended possible deviations Roles & Coordinated a team of 20 for inspection of refinery equipments installation and reported the adherence and deviations Responsibilities Managed 2 levels of vendors for engineering design and done gap analysis of various refinery equipments installations Digitalized 120+ refinery drawings using AutoCAD software as a part of the digitalization of refinery operations Achievement Completed the inspection of 35+ refinery equipments and digitalization of 120+ P&IDs within the given deadline ONGC Petro additions Ltd, Dahej, Gujarat Supervisor – Oil & Gas Commissioning Mar 2015 – Dec 2015 Part of Operations team in commissioning and start-up activities of the newly installed Petrochemical plant Roles & Coordinated with 3 levels of vendor companies for installation and start-up activities of water treatment plants Responsibilities Part of a team of 14 for the production of industry-standard purified water as the input for dual feed cracker units Analyzed day-to-day operations activities of the plant and submitted weekly and monthly reports of the progress INTERNSHIP Ernst & Young LLP, Bangalore, Karnataka Business Consulting – Government Advisory April 2019 – June 2019 Conducted Secondary Research and invited 235 potential Investors of Fortune 500 for the Invest India Summit Conducted Primary Research by preparing a questionnaire for 120 companies across 165 projects in Karnataka Roles & Followed up with the CEOs of companies and collected 102 feedback and analyzed the status of the projects Responsibilities Analyzed the policies and process for establishing an organization and worked on the ease of setup of business Achievement Worked out with the 3 major factors which negatively affect the ease of doing business index of Karnataka EXTRA CURRICULAR ACTIVITIES/CERTIFICATIONS Python Completed 3 projects using python 3.11 data analytics & 2 ongoing projects as part of LinkedIn learning 2023 California, Irvine Completed the certification course on IoT and embedded system from the university of California, Irvine 2022 New York University Completed the certification course on Digital Manufacturing & Design from state university of New York 2021 President Coordinated national level case study competition and Six-Sigma workshop by KPMG in the college 2019 Football Part of college football team which secured the runner-up position in XIMB annual football tournament 2019 Videography Part of team for making short film Two- and half-inch love and made it cross 1 lakh views on YouTube 2015