To introduce the topic of the letter or email you can say

1. I am writing in reference to …..

2. I am writing to inquire about….

Reply to previous correspondence

1. Thank you for your email

2. Regarding your message of request

3. With reference to our conversation/meeting last week/month

If it has taken you a usually long time to respond, you can see:

1. I apologize for the delay in replying

2. I am sorry for taking so long to get back to you.

Phrases for good/bad news

1. I am delighted to tell you that..

2. We are excited to inform you that…

3. You will be pleased to learn that

4. I am regret to inform you that..

5. I am afraid that

6. Unfortunately

Including more information

1. The information you requested is enclosed/attached

2. Please find enclosed/attached

To express that you need an answer quickly, use these phrases

1. I’d appreciate if you could reply at your earliest convenience

2. This is an urgent matter

3. Please let me know as soon as possible

Refer to future contact

1. I look forward to hearing from you

2. Do not hesitate to contact us again if you need any further information

Refer to future contact

1. Let me know if there’s anything else I can help you with

2. Please feel free to contact me if you have any questions.