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1. What is the purpose of insurance distribution channels?

a. To process claims efficiently

b. To market insurance products to consumers

c. To regulate insurance policies

d. To assess underwriting risks

2. Which of the following is a traditional insurance distribution channel?

a. Direct marketing

b. Online platforms

c. Independent agents

d. Telemarketing

3. What is a key characteristic of the captive agent distribution channel?

a. Independence from any specific insurance company

b. Ability to represent multiple insurance companies

c. Direct employment by a single insurance company

d. Focus on online sales only

4. In insurance, what does the term "broker" typically refer to?

a. An individual selling insurance directly to consumers

b. An intermediary representing the insured to find the best coverage

c. A regulatory authority overseeing insurance companies

d. An employee of an insurance company

5. Which distribution channel involves selling insurance through a network of affiliated agents or
agencies?
a. Direct marketing

b. Independent agents

c. Exclusive or captive agents

d. Bancassurance

6. What is the primary advantage of online platforms as an insurance distribution channel?

a. Personalized advice from agents

b. Face-to-face interactions with customers

c. Accessibility and convenience

d. Exclusive product offerings

7. What is the primary function of an insurance aggregator in the distribution process?

a. Direct sales to consumers

b. Comparison of insurance products from various providers

c. Regulatory compliance for insurance companies

d. Claims processing

8. In bancassurance, where are insurance products typically sold?

a. Through independent agents

b. At insurance company offices

c. Within banking institutions

d. Via online platforms

9. Which distribution channel involves selling insurance through partnerships with non-insurance
businesses?

a. Direct marketing
b. Bancassurance

c. Independent agents

d. Telemarketing

10. What is a characteristic of the direct marketing distribution channel in insurance?

a. Personalized advice from agents

b. Selling through a network of affiliated agents

c. Online or mail-based sales to consumers

d. Exclusive representation of a single insurance company

11. What is a key role of insurance intermediaries in the distribution process?

a. Directly underwriting policies

b. Selling insurance policies to consumers

c. Providing financial advice unrelated to insurance

d. Facilitating the transaction between insurers and insured

12. Which distribution channel involves selling insurance through face-to-face interactions with
customers?

a. Direct marketing

b. Online platforms

c. Independent agents

d. Telemarketing

13. What does the term "insurtech" refer to in the context of insurance distribution?

a. Traditional insurance distribution methods

b. Technological innovations in the insurance industry


c. Independent agents using digital tools

d. Regulatory guidelines for insurance companies

14. In insurance, what does the term "captive agent" mean?

a. An independent agent representing multiple insurers

b. An agent employed by a single insurance company

c. A broker specializing in specific insurance products

d. An agent using exclusive online platforms

15. Which distribution channel involves selling insurance through call centers or phone-based
interactions?

a. Direct marketing

b. Online platforms

c. Independent agents

d. Telemarketing

16. What is a characteristic of the exclusive or captive agent distribution channel?

a. Independence from any specific insurance company

b. Ability to represent multiple insurance companies

c. Direct employment by a single insurance company

d. Focus on online sales only

17. How does the independent agent distribution channel differ from captive agents?

a. Independent agents exclusively represent one insurance company.

b. Independent agents are not affiliated with any insurance company.

c. Independent agents only sell insurance online.


d. Independent agents work exclusively in bancassurance.

18. What is the primary focus of the multi-channel distribution approach in insurance?

a. Selling insurance through a single channel

b. Using a combination of various distribution channels

c. Exclusive reliance on online platforms

d. Eliminating traditional distribution methods

19. What role does technology play in modernizing insurance distribution channels?

a. Reducing the need for intermediaries

b. Eliminating online platforms

c. Limiting customer access to information

d. Focusing on traditional distribution methods

20. What is a potential challenge associated with online platforms as an insurance distribution channel?

a. Limited accessibility for customers

b. Inability to compare different insurance products

c. Difficulty in providing personalized advice

d. Lack of convenience for policyholders

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