NPTEL Online Certification Courses

Indian Institute of Technology Kharagpur

Course Name: Training and Development

Assignment Paper - Week 3

Full Marks- 10 Time- 20 Minutes

Choose correct answer from the alternatives given against each question as follows. Each
question carries one mark.

1. ‘It helps to prioritize training needs so that employees can become innovative, efficient and
innovative in their jobs’. How will you categorize the sentence?

(a) Purpose of training need assessment

(b) Advantage of training need assessment
(c) Level of training need assessment
(d) All of these

Answer: b
Advantage of training need assessment

Detail solution:
‘It helps to prioritize training needs so that employees can become innovative, efficient and
innovative in their jobs’ - is related to the advantage of training need assessment. Refer to
lecture 1 of week 3.

2. Which of the following does training need assessment NOT aim at?
(a) Solving a current problem
(b) Avoiding a past of current problem
(c) Avoiding feasibility assessment
(d) Creating or taking advantage of a future opportunity

Answer: c
Avoiding feasibility assessment

Detail solution:
TNA aims at the following situations - solving a current problem, avoiding a past or current
problem, creating or taking advantage of a future opportunity, providing learning, development
or growth. Refer to lecture 1 of week 3.
3. In which step of TNA process, presentation is made on the overall analysis to the concerned
authority of the organizations and determining the next course of action for training
preparation?
a) 5th step
b) 4th step
c) 3rd step
d) 2nd step

Answer: a
5th step

Detail solution:
In the fifth step i.e., provide feedback step, generally presentation is made on the overall
analysis to the concerned authority of the organizations and determining the next course of
action for training preparation. Refer to lecture 2 of week 3.

4. Which step of task analysis in the process of training need assessment describes on
developing a preliminary list of tasks performed on the job?
(a) Step-4
(b) Step-3
(c) Step-2
(d) Step-1

Answer: c
Step -2

Detail solution:
There are four steps of task analysis in the process of training need assessment. Step-2 describes
on developing a preliminary list of tasks performed on the job. Refer to lecture 2 of week 3.

5. In the training need analysis model, the trigger is that actual organizational performance is
less than expected organizational performance. State whether the sentence is True or False.
(a) True
(b) False

Answer: a
True

Detail solution:
In the training need analysis model, the trigger is that actual organizational performance is less
than expected organizational performance - is true. Refer to lecture 3 of week 3.

6. Number of possible causes of PD are listed in the model of process when performance
discrepancy is identified. Some non-training solutions are required if the cause is not KSA
deficiency. What does ‘A’ mean here in KSA?
a) attitudes
b) abilities
c) analyses
d) activities
Answer: b
abilities

Detail solution:
TNA is conducted because a performance deficiency (PD) may occur for many reasons but
only one is a lack of KSA (knowledge, skills and abilities). Refer to lecture 3 of week 3.

7. Which of the following is NOT a technique of TNA?

a) Interviews
b) Evaluation
c) Questionnaire
d) Records studies

Answer: b
Evaluation
Detail solution:
Various Training Needs Assessment techniques include: Direct observation, Questionnaires,
Consultation with persons in key positions, Review of relevant literature, Interviews, Focus
groups discussion, Assessments/Surveys, Records & report studies. Refer to lecture 4 of week
3.

8. However, ------------------ are commonly used to verify information that has

been gathered using other methods. This method is used when meeting employees in person is
not an option. It is also used to get information in a timely manner. Fill up the blank with
appropriate word from the paragraph.
(a) survey
(b) training
c) questionnaires
d) records studies

Answer: c
questionnaires

Detail solution:
However, questionnaires are commonly used to verify information that has
been gathered using other methods. This method is used when meeting employees in person is
not an option. It is also used to get information in a timely manner. Refer to lecture 4 of week
3.

9. What is defined as ‘the application of knowledge, skills and behaviours used in performing
specific job tasks’?
(a) Appraisal
(b) Efficiency
(c) Competency
(d) None of the above
Answer: c
Competency

Detail solution:
International Organization for Standardization (1999) has defined competency as ‘the
application of knowledge, skills and behaviors used in performing specific job tasks.’ Refer to
lecture 5 of week 3.

10. Which is the end process used in developing a competency model?

(a) Identify business strategy & goals
(b) Conduct interviews and focus group with top performers
(c) Validate and review the model
(d) Identify jobs, position or job families

Answer: c
Validate and review the model

Detail solution:
There are five process used in developing a competency model starting from identify business
strategy & goals and ending with validate and review the model. Refer to lecture 5 of week 3.