Streaming

February

1 1 An Overview of
Communication Skills
in English
Show full title

Uploaded by BARIBOR SHADRACH on Nov 08, 2020

 100% (7) · 5K views · 11 pages

AI-enhanced title

Document Information 
GES 100 Summary

Date uploaded
Nov 08, 2020

Original Title
GES 100 summary

Copyright
© © All Rights Reserved

Share this document


Facebook

Twitter

LinkedIn

 
Email Copy Link

Did you find this document useful?

 100%  0%

Is this content inappropriate? Report this Document

Save

OLMT@D 3

TAN] 3

CA LRDYRNDU LB HLOOTANHC]NLA XJN@@X NA DAE@NXG

 Hlopdtdahd na `caeuced prdsupplsds tgct lad ns ci`d tl `nstda, spdcj, rdcm cam
wrntd nt na ca dbbnhndat lr dbbdhtnvd ocaadr.
 ]gd blur `caeuced sjn``s crd `nstdanae, rdcmnae, spdcjnae cam wrntnae.
 Urntnae cam spdcjnae crd dahlmnae sjn``s, wgn`d `nstdanae cam rdcmnae crd
mdhlmnae sjn``s.
 @nstdanae ns tgd bnrst `caeuced sjn``s chqunrdm iy ca namnvnmuc`.
 Hrntnhc` `nstdanae navl`vds- `dcradrs `nstdanae blr tgd purplsd lb uamdrstcamnae
wgct c pcssced ns c`` cilut.
 Lad noplrtcat lb hrntnhc` `nstdanae ns tgct nt daci`ds us edt nablroctnla cam
dbbdhtnvd`y dvc`uctd c tdxt lr tgd odssced na nt.
 ^luae hgn`mrda wgl wcat tl mnbbdrdatnctd idtwdda sluams na tgd `caeuced cmlpt
mnshrnonactnvd `nstdanae sjn``.
 ]gd blur jnams lb `nstdanae nah`umd6 hrntnhc`, dopctgnh, cpprdhnctnvd cam rdb`dhtnvd
`nstdanae.
 @nstdanae hca id rdhnprlhc` lr ala ‘ rdhnprlhc`.
 Ydhnprlhc` `nstdanae navl`vds ‗„tglsd `nstdanae tcsj wgdrd tgdrd ns tgd lpplrtuanty
tl natdrcht wntg tgd spdcjdr.
 Ala rdhnprlhc` lad hcaalt natdrcht wntg tgd spdcjdr suhg `nstdanae tcsj ns
`nstdanae tl tgd rcmnl lr blroc` `dhturds.
 ]gd hgcaenae bchd lb `caeuced tdchgnae odcas tgct blr tgd tdchgdr6 tgd `dcradr
hdatdrdmadss idhlods tgd hdatrd p`chd lb h`cssrllo odtglml`ley.
 Ydcmnae datcn`s tgd cin`nty tl nmdatnby cam hlrrdht`y natdrprdt wlrms wgnhg tgd
prnatdm syoil`s rdprdsdat.
 Natdasnvd rdcmnae navl`vds mdtcn`dm rdcmnae blr nablroctnla na lur noodmnctd
mnshnp`nad lr suifdht.
 Ydcmnae tgct ns odcat tl chqucnat us wntg c wnmd rcaed lb rdcmnae octdrnc`s
lutsnmd lur suifdht crdc ns hc``dm dxtdasnvd rdcmnae.
 Ydcmnae hloprdgdasnla mdocams tgct wd rdcm wntg uamdrstcamnae.
 Ydcmnae tdhganquds blr chcmdonh purplsds nah`umd sdasntnznae, nabdrdahd, spddm,
rdcmnae, eudssnae, prdmnhtnlas, tgd XS=Y odtglm cam sjnoonae cam shcaanae.
 Ugda wd sjno wd qunhj`y e`cahd tgrlueg c tdxt tl edt nts ocna nmdc.
 Xhcaanae navl`vds e`cahnae tgrlueg c pcssced na lrmdr tl `lhctd c spdhnbnh
nablroctnla.
 Xpddm rdcmnae navl`vds rdcmnae rcpnm`y tl nmdatnby tgd ocna nmdc lb tgd tdxt.
 Lad cmvcatced lb rdcmnae ns tgct nt ns hdatrc` tl lad„s slhnc` cam natd``dhtuc`
mdvd`lpodat.

AD Download to read ad-free.

TAN] 9
BLYOX CAM BTAH]NLA LB @CAETCED NA HLOOTANHC]NLA
 @caeuced ns sdda cs c hlmd, c sjn``, c hlavdatnla, c rdprdsdatctnla lb nmdcs
cilut tgd wlr`m, c systdo lb sneas cam syoil`s cam c systdo lb
hloouanhctnla.
 C odcas lb hloouanhctnla ns hc``dm `caeuced.
 @caeuced ns oca„s naactd cin`nty cam hcpchnty tl chqunrd cam usd spddhg
bchu`ty blr hloouanhctnla.
 @caeuced gcs blur sjn``s- `nstdanae, spdcjnae, rdcmnae cam wrntnae. ]gdsd sjn``s
crd dquc``y jalwa cs `caeuced crts.
 @caeuced ns c tll`.
 C tll` gcs iltg blro cam buahtnla.
 ]gd blro ns tgd prlpdrtnds tgct ocjd nt up, wgn`d buahtnla ns tgd usd tl wgnhg nt
ns put.
 Blros lb `caeuced crd typl`lenhc``y cam struhturc``y.
 ]ypl`lenhc``y spdcjnae, `caeuced gcs blros gcs blur blros- spljda `caeuced,
wrnttda `caeuced, snea `caeuced, ilmy `caeuced.
C blro lb `caeuced tgct mdc` wntg tgd natdrac` ercooctnhc` crrcaedodat lb
wlrms ns struhturc` blro.

OLMT@D 9

TAN] 8

OCX]DYNAE ^LTY AL]D-]CJNAE CAM AL]D-OCJNAE ]DHGANSTDX

 Altd ocjnae ns tgd stumy prlhdss tgct daci`ds us tl suoocrnzd tgd hlatdat lb c
`dhturd lr wrnttda tdxt natl tgd olst noplrtcat plnats.
 Cs pcrt lb prd altd tcjnae chtnvntnds lad oust id odatc``y, pgysnhc``y cam
psyhgl`lenhc``y rdcmy blr `dhturd.
 Altd ocjnae blrocts crd
Hlrad`` systdo, sp`nt pced blroct, `nst cam lut`nad blroct.
 ]gd idst systdo lb altd tcjnae blrocts ns hlrad`` systdo.
 4Y„s lb hlrad`` altd ocjnae systdo rdprdsdats rdhlrm, rdmuhd, rdhntd, rdb`dht, cam
rdvndw.
 Xp`nt pced uant lr blroct ns usdbu` wgda hlopcrnae altds tcjda murnae `dhturds
tl altd ocmd brlo tdxt rdcmnae.
 @nst cam lut`nad altd tcjnae blroct ns tgd olst dbbdhtnvd wgda tcjnae altds lb
mdbnantnlas, bchts, tdros cam sdqudahds.

AD Download to read ad-free.

TAN] =
]GD @NIYCY^6MDBNAN]NLAX,]^[DX,XDH]NLA,HC]C@LETNAE CAM TXDX
 @nircry sdrvds cs c mdplsntlry blr c`` octdrnc`s tgct tgdnr hlpyrnegt gcvd idda
envda.
 \\\\\\\\prlvnmds cmdquctd hl``dhtnla lb bnhtnla cs wd`` cs ala bnhtnla octdrnc`s ct
mnbbdrdat `dvd`s CAX (`nircry).
 ]ypds lb `nircry crd chcmdonh `nircrnds, pui`nh `nircrnds, odmnhc` `nircrnds,
spdhnc` `nircrnds, olin`d lr illj olin`d `nircrnds.
 Olin`d `nircry ns c `nircry iun`t la c vdgnh`d cam mrnvda brlo p`chd tl p`chd.
 Odmnhc` `nircrnds crd `lhctdm na \\\\\\\\\ (c) odmnhc` csslhnctnla (i) glspntc` (h)
alad lb tgd cilvd (m) c`` lb tgd cilvd CAX ns M.
 Odmnhc` `nircrnds crd `lhctdm na glspntc`, odmnhc`s shgll`s cam dvda na odmnhc`
cam gdc`tg csslhnctnla.
 Ugnhg lb tgdsd `nircrnds ns supplrtdm iy ]CW olady (c) spdhnc` `nircrnds (i)
pui`nh `nircrnds (h)odmnhc` `nircrnds (m)chcmdonh `nircrnds. CAX ns pui`nh `nircrnds.
 ]gd tlp snmd lb c illj ns tgd hlvdr.
 ]gd hlvdr ns ocmd up lb tgd brlat hlvdr, hdatrc` rnmed, cam ichj hlvdr.
 Na idtwdda tgd brlat cam ichj hlvdr ns tgd hdatrc` rnmed, nt ns c`sl hc``dm tgd
spnad lb c illj.
 ]gd ichj hlvdr ocy id p`cna lr ocy idcr c sglrt mdshrnptnla lb tgd hlatdat lb
tgd illj. Ugdrd tgns mdshrnptnla dxnst, nt ns hc``dm tgd pui`nsgdrs„ i`uri.
 ]gd rdocnanae pcrts lb c illj hlasnst tgd prd`nonacry pceds, tgd ocna illj
cam tgd suisnmncry pceds.
 [rd`nonacry pceds ns tgd bnrst pcrt. ]gd ocna hgcrchtdrnstnhs lb tgdsd pceds ns
tgct tgdy crd usuc``y auoidrdm na rloca auodrc`s.
 ]gd bnrst pcrt lb tgns prd`nonacry pced ns tgd gc`b tnt`d pced. ]gns pced hcrnds c
sglrt tnt`d lb tgd illj, ltgdr acods blr tgd pced crd bc`sd tnt`d pced lr tgd
icstcrm pced.
 ]gd sdhlam pcrt lb tgd illj ns usuc``y rdbdrrdm tl cs tgd ocna illj. ]gd pcrts
crd auoidrdm na Crcinh auodrc`s bneurds. ]gd ocna pced stcrts wntg tgd
natrlmuhtnla.
 Cbtdr tgd ocna illj crd tgd suisnmncry pceds, tgdnr auoidrnae ns c`sl na Crcinh
auodrc`.
 ]gd `nircry hctc`leud gcs tgd nablroctnla la c`` illjs cam octdrnc`s gd`m na tgd
`nircry.
 \\\\\\\\\\\ navl`vds ca crrcaedodat lb stlhj natl erlups icsdm la slod
hloola bchtlrs bcon`ncr tl dchg ltgdr. CAX h`cssnbnhctnla lb `nircry octdrnc`s.
 Octdrnc`s crd h`cssnbndm na tgd `nircry wntg tgd cno lb ocjnae tgd sdcrhg blr tgd
ntdos dcsy.
 Ugda illjs crd h`cssnbndm hc`` auoidrs crd cssneadm tl tgdo. Caltgdr acod blr
hc`` auoidr ns hc`` ocrj.
 ]gd systdo lb crrcaedodat na tgd `nircry ns icsdm la tgd lrmdr mdvnsdm iy tgd
Codrnhca `nircrnca hgcr`sd huttdr.

AD Download to read ad-free.

 ]gd hlop`dtd rdhlrm lb tgd stlhj lb dvdry `nircry ns gd`m na tgd `nircry hctc`leud.
 NXXA ODCAX NA]DYAC]NLAC@ X]CAMCYM XDYNC@ ATOIDY,NXIA NX ]GD
NA]DYAC]NLAC@ X]CAMCYM ILLJ ATOIDY.
 Flurac`s cam pdrnlmnhc`s crd pui`nhctnlas wgnhg mdc` wntg suifdht lr
prlbdssnlac` chtnvnty, tgdy crd rdbdrdahd illj.
 Dahyh`lpdmncs envds nablroctnla la c`` ircahgds lb jalw`dmed.
 Namdxds hca id mdbnadm cs ca c`pgcidtnhc` `nst lb acods lr tlpnhs trdctdm na c
illj, flurac` lr pdrnlmnhc`.
 ^dcr illjs crd pui`nsgdm lahd ydcr cam hcrry nablroctnla la dvdats tgct tllj
p`chd na tgd pcst ydcrs.
 Ocps ns mrcwnae lb ca crdc lb c hluatry, dcrtg d.t.h, wgn`d ct`csds crd
hlopn`ctnla lb ocps.
 \\\\\\\\\ prlvnmds gnstlrnhc` nablroctnla tgct id`laes tl tgd crdcs lb `dcranae.
CAX- OC[X CAM C]@CXDX.
 Ini`nlercpgy ns c `nst lb c`` illjs cam crtnh`ds hlasu`tdm na prdpcrnae c pndhd lb
wrntnae.
 Xurbnae tgd natdradt ns c tdro typnhc``y usdm tl mdshrnid ca uamnrdhtdm typd lb
wdi.

TAN] 4
TXNAE ]GD MNH]NLACY^ CAM L]GDY YDBDYDAHD OC]DYNC@
 Ydbdrdahd octdrnc`s nah`umd flurac`s, pdrnlmnhc`s, c`ocachs, ct`cs, cam ocps,
onhrlblros.
 Mnhtnlacrnds crd irlcm`y h`cssnbndm natl twl6 edadrc` mnhtnlacry cam suifdht
spdhnbnh mnhtnlacry.
 Dxcop`ds lb edadrc` mnhtnlacrnds crd6 cmvcahdm `dcradrs mnhtnlacry (la`nad),
lxblrm Dae`nsg mnhtnlacry, lxblrm rdbdrdahd la`nad, Hcoirnmed cmvcahd `dcradrs
mnhtnlacry d.t.h
 Dxcop`ds lb suifdht mnhtnlacrnds crd Dae`nsg prlauahnctnla mnhtnlacrnds,
mnhtnlacry lb nmnlos, pgrcsc` vdris mnhtnlacry , chrlayo bnamdr mnhtnlacry,
mnhtnlacry lb `cw, odmnhc` mnhtnlacry d.t.h
 Ugda c mnhtnlacry mdc`s wntg twl `caeuceds- nt ns hc``dm in`naeuc` mnhtnlacry.
 Ugda c mnhtnlacry mdc`s wntg olrd tgca twl `caeuceds, nt ns hc``dm ou`tn `naeuc`
mnhtnlacry.
 C mnhtnlacry, ca dahyh`lpdmnc cam c tgdscurus crd c`` rdbdrdahd rdslurhds.

AD Download to read ad-free.

OLMT@D 8
TAN] 2
@NX]DANAE BLY CHCMDONH [TY[LXDX6 ODCANAE,X]^@D CAM [YLHDXXDX
 ]ypds lb `nstdanae nah`umds6 natdronttdat lr la cam lbb `nstdanae, gc`b `nstdanae
(mnvnmdm cttdatnla),uahrntnhc` (lvdr) `nstdanae, incsdm `nstdanae (`nstdanae wntg
c`rdcmy blrodm nmdc na onam ), slhnc` `nstdanae, sdrnlus `nstdanae (hrntnhc` cam
mnshrnonactnvd )
 Gnamrcahds tl dbbdhtnvd `nstdanae erlupdm natl twl
[gysnl`lenhc` mdbdhts-gcs tl ml wntg pllr buahtnlanae lb tgd guoca ilmy.
[syhgl`lenhc` mdbdhts- mdc`s wntg odatc` cin`nty wgnhg hlu`m gcopdr dbbdhtnvd
`nstdanae.
 Rdric` huds- tgdsd crd stctdm iy wlrm lb olutg. C `nstdadr ns dxpdhtdm tl
nmdatnby tgdo na lrmdr tl uamdrstcam tgd hdatrc` odssced lb tgd uttdrcahd.
 Ala-vdric` hud6 tgdsd lbtda nop`ndm cs tgdy crd alt stctdm d.e tlad, pcusd,
mdolastrctnla, son`d, brlwa, edsturds, ocaadr lb spdcjnae, sty`d lb
prdsdatctnla, cttntumd lb spdcjnae.

TAN] 5
]^[DX LB @NX]DANAE CAM GNAMYCAHDX ]L DBBDH]NRD @NX]DANAE
]ypds lb `nstdanae
Natdronttdat(la cam lbb) `nstdanae6 tgns lhhurs wgdrd c `nstdradr tuads la cam
lbb na tgd hlursd lb `nstdanae tl c mnshlursd.
Gc`b `nstdanae lr mnvnmdm cttdatnla6 snon`cr tl natdronttdat `nstdanae.
Tahrntnhc` (lvdr) `nstdanae 6 tgns ns `nstdanae wntglut fumenae idtwdda bchts cam
bci`ds.
Incsdm `nstdanae6 tgns ns `nstdanae wntg c`rdcmy blrodm nmdcs na onam
Hrntnhc` `nstdanae6 tgd `nstdadr usds gns fumeodat tl dxconad tgd odssced lb
tgd spdcjdr tlwcrms cssdssnae nts rd`ncin`nty cam cutgdahnty.
Mnshrnonactnvd `nstdanae6 nt navl`vds `nstdanae blr mdtcn`s cam tll qudstnlas na
lrmdr tl rdodoidr tgdo `ctdr.
Gnamdrcahds tl dbbdhtnvd `nstdanae
Ud gcvd [gysnl`lenhc` mdbdhts cam psyhgl`lenhc` prli`dos
[gysnl`lenhc` mdbdhts6 tgdsd crd mdbdhts tgct gcvd tl ml wntg pllr buahtnlanae
lb tgd guoca ilmy.
mdbdhts6 tgdsd gcvd tl ml wntg c pdrsla„s odatc` cin`nty.

AD Download to read ad-free.

OLMT@D =
TAN]7
OCX]DYNAE ]GD DAE@NXG X[DDHG XLTAMX CAM DBBDH]NRD XLTAMX NA
DAE@NXG
 Xpddhg ns stumndm uamdr twl rd`ctdm suifdhts-pgladtnhs cam pglal`ley.
 [gladtnhs ns tgd stumy lb spddhg sluams na wgnhg wd mdc` wntg tgd nssuds lb
prlauahnctnla cam spddhg prlmuhtnla.
 [glal`ley ns tgd mdshrnptnla lb tgd systdo cam pcttdras lb sluams tgct lhhur na
c `caeuced.
 C hlopdamnuo lb c`` tgd plssni`d sluam ocmd iy guoca idnaes na ca cttdopt
tl usd `caeuced ns jalwa cs tgd pglal`ley lb `caeuced.
 ]gd spddhg lrecas crd hlatcnadm na tgd olutg, tgrlct cam alsd. ]gdy nah`umd
tgd `nps, tlaeuds, pgcryax, e`lttns (vlhc` hlrms), tddtg, tddtg rnmed, pc`ctds (gcrm
cam slbt), c`vdl`cr d.t.h
 ]gd olvdci`d lrecas na tgd prlhdss lb spddhg prlmuhtnla crd jalwa cs chtnvd
crtnhu`ctlrs d.e tgd tlaeud , uvu`c cam s`nps.
 ]gd stctnlacry lrecas na tgd prlhdss lb spddhg prlmuhtnla crd hc``dm plnats lb
crtnhu`ctnla lr pcssnvd crtnhu`ctlr„s d.e tddtg, c`vdl`cr rnmed, gcrm pc`ctd cam slbt
pc`ctd.
 Dae`nsg sluams crd erlupdm chhlrmnae tl tgdnr p`chds cam ocaadr lb
crtnhu`ctnla.
 ]gdrd crd == spddhg sluams na Dae`nsg (c`sl rdbdrrdm tl cs pgladods) tgd
sluams crd icsnhc``y h`cssnbndm natl twl6 vlwd` sluams cam hlaslacat sluams.
 Xpddhg sluams crd ==,hlaslacat 9=, vlwd` 9;
 Ugn`d vlwd`s crd mnvnmdm natl 39 purd vlwd`s cam 7 nopurd vlwd`s (mnpgtglaes).
 C pgladod ns tgd soc``dst buahtnlac` uant lb tgd pglal`lenhc` systdo lb c
`caeuced.
 Hlaslacats crd sluams prlmuhdm wgda tgdrd ns c pcrtnc` lr hlop`dtd
listruhtnla lb tgd cnr pcssced. ]gdrd crd iltg vlnhd cam vlnhd`dss hlaslacat
sluams.
 Rlnhdm sluams crd sluams tgct crd prlmuhdm wntg tgd vnirctnlas lb tgd vlhc`
hlrms lr tgd e`lttns wgn`d vlnhd`dss sluams crd sluams tgct crd prlmuhdm
wntglut tgd vnirctnlas lb tgd vlhc` hlrm.
 C`` vlwd`s crd vlnhdm
 Hrntdrnc blr h`cssnby hlaslacats sluams crd6 p`chd lb crtnhu`ctnla, ocaadr lb
crtnhu`ctnla, cam stctd lb e`lttns.

Trusted by over 1 million members

Try Scribd FREE for 30 days to access over 125

million titles without ads or interruptions!

Start Free Trial

Cancel Anytime.

OLMT@D 4

Tant 33

]gd cin`nty tl rdhleanzd cam uamdrstcam tgd c`pgcidts, wlrms, pgrcsds, h`cusds
cam sdatdahds lb tgd `caeuced cam tl rdhdnvd nablroctnla hlavdydm ns rdcmnae
rdcmnae ns c rdhdptnvd sjn``.
C hlop`dx hleantnvd prlhdss lb mlnae syoil`s na lrmdr tl hlastruht lr mdrnvd
odcanae (rdcmnae hloprdgdasnla) ns jalwa cs rdcmnae.
\\\\\\\\\ navl`vds idnae ci`d tl hlaadht `dttdr strnaes tl tgd hlrrdsplamnae uants
lb spddhg.
Caswdr6 Mdhlmnae.
B`udahy ns rdcmnae wntg spddm cam dcsd.
Rlhciu`cry rdbdrs tl jalw`dmed lb wgct wlrms odcas wgnhg na turas dagcahds
hloprdgdasnla.
]gd tnonae lb c rdcmnae chtnvnty cam tgd pchd ct wgnhg tgd rdcmdr chhlop`nsgds
c envda tcsj ns jalwa cs rdcmnae rctd.
]gd blur rdcmnae spddms tgct dchg rdcmdr ocy plssdss crd6 sjnoonae, shcaanae,
alroc` rdcmnae cam hcrdbu` rdcmnae.
Lad tgct rdcms na mnbbdrdat spddms, mnbbdrdat pchds blr mnbbdrdat purplsds crd
jalwa cs c ‐bchn`d rdcmdr‟ dxcop`d stumdat.
Yctdm cmfustodat 6 ocy id lvdrc`` cmfustodat lr natdrac` cmfustodat.
Lvdrc`` cmfustodat ns tgd icsnh rctd ct wgnhg tgd crtnh`d ns rdcm.
Natdrac` cmfustodat ns hlahdradm wntg tgd adhdsscry vcrnctnlas na rctd tgct tcjd
p`chd cs dchg pcrt lb tgd octdrnc` ns rdcm.
]gd cpprlxnoctd rdcmnae rctd blr cmu`ts ns 34; ‘ 7;; wlrms pdr onautd.
Ydcmnae blr odolrnzctnla ‘ bdwdr tgca 3;; wlrms pdr onautd.
Ydcmnae blr `dcranae (3;; ‘ 9;; wpo).
Ydcmnae blr hloprdgdasnla (9;; ‘ =;; Upo).
Xjnoonae (=;; ‘ 5;; Upo).
typnhc` spddms ct wgnhg guocas rdcm.
 ]gnrm ‘ ercmd stumdat ‘ 34; wlrms pdr onautd (Upo).
 Dnegt ‘ ercmd stumdat ‘ 94; wpo
 Cvdrced hl``ded stumdat ‘ =4; wpo
 Cvdrced ‐gneg `dvd` dxdh‟ ‘ 454 wpo
 Cvdrced hl``ded [rlbdsslr - 254 wpo
 Xpddm rdcmdrs ‘ 34;; wpo
 Ulr`m spddm rdcmnae hgcopnla ‘ =5;; wpo
 Ca cvdrced cmu`t ‘ 8;; wpo
 ]gd bcstdst rctd wntg al spdhnbnh wlrms pdr onautd mdtdronadm ns mlad iy
shcaanae dxcop`d (pglad auoidrs, cnr`nad shgdmu`d).
‐Xhcaanae ns tl `lhctd spdhnbnh nablroctnla cam caswdr qudstnlas cs qunhj`y cs
plssni`d‟.
 \\\\\\\\\ navl`vds idnae ci`d tl hlaadht `dttdr strnaes tl tgd hlrrdsplamnae uants
lb spddhg tgct tgdy rdprdsdat na lrmdr tl ocjd c sdatdahd lb prnat (mdhlmnae).

AD Download to read ad-free.

AD Download to read ad-free.

AD Download to read ad-free.

Save

Streaming
February